Metal Supermarkets Privacy Notice

At metalsupermarkets.com, your privacy is important to us. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about our collection and use of the personally identifiable information. Please note that many Metal Supermarkets are independently owned and operated franchisees. Because these franchisees may operate under their own privacy and security policies, we encourage you to review their respective privacy policies for more information about their privacy practices.

Information Collection
To fulfill your requests for information (e.g., provide you with a quote, answer your questions about franchise opportunities, or submit information in connection with employment opportunities), enable you to participate in our site offerings, and to provide you with opportunities to learn about other products and services in which we think you might be interested, we ask that you provide us with certain personally identifiable information. The types of personally identifiable information that may be collected at this site include: name, address, e-mail address, phone number, and information about your interests in and use of various products, programs, and services.

Non-personally identifiable information
We also may collect certain non-personally identifiable information when you visit many of our Web pages, such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows 2000 or Mac OS), and the domain name of your Internet service provider (e.g., America Online, Earthlink).


Use of Collected Information

We use your personally identifiable information to provide the information or content you have requested, to contact you about programs, products, features or services in which we believe you may be interested, or for other purposes disclosed at the time of collection. We also may use your personally identifiable information to contact you regarding your use of our Web site or changes to our privacy notice, Terms of Use, or other policies or terms that affect you and your use of our Web site. In addition, we may use information collected about our users to improve the content and navigation of our Web site, or for other internal purposes.

Agents and contractors of Metal Supermarkets who have access to personally identifiable information are required to protect this information in a manner that is consistent with this privacy notice by, for example, not using the information for any purpose other than to carry out the services they are performing for us.

To process some of your requests regarding our products and services, we also may share your personally identifiable information with local franchisees in your area. As noted above, this privacy policy does not govern their use of your information, and we encourage you to review the privacy practices of the relevant franchisee.

In addition, we may, from time to time, share personally identifiable information with unrelated third parties to enable them to provide you with opportunities to learn of products or services in which you may be interested.

We may disclose anonymous, aggregated user statistics to third parties for a variety of purposes. For example, we may disclose how many individuals visited certain areas of our Web site, or demographic information about our users.

In addition, we may disclose personally identifiable information collected about you at this site in the following instances:

Legal Action: We may disclose information about our users, including personally identifiable information, when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site and applicable laws, or to protect against misuse or unauthorized use of our Web site. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our users.

Corporate Change: We may sell, transfer, or otherwise disclose user information, including personally identifiable information, to a successor entity in connection with a corporate merger, consolidation, the sale of substantially all assets, or other corporate change respecting the Web site.


Your Choices

As noted above, we may use the personally identifiable information we collect from you online to provide you with opportunities to offer you products and services that may be of interest to you. If, at any time in the future, you wish to opt out of future promotional materials from us [send an e-mail to headoffice@metalsupermarkets.com or you may follow the unsubscribe instructions where they appear at the end of our communications.

We also may, from time to time, share personally identifiable information with unrelated third parties whose practices are not covered by this notice to enable them to provide you with additional opportunities to learn about products or services in which we believe you may be interested. If you would like to request that we not share your information with these third parties, please send us an e-mail at headoffice@metalsupermarkets.com.


Collection of Information by Third-Party Sites and Sponsors

Some of our Web pages contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

We may sometimes offer content (e.g., promotions) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the site activity. We have no control over these third parties’ use of this information. We will notify you at the time of requesting personally identifiable information if these third parties will obtain such information.


Cookies

To enhance your experience with our site, many of our Web pages use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our site. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience at our Web pages (e.g., to recognize you by name when you return to our site), or enable you to use shopping carts on our site. We also may use cookies to offer you products, programs, or services.

You may adjust your browser to reject cookies from us or from any other Web site. Please consult the “Help” section of your browser for more information. However, certain areas of our site can be accessed only in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.


Data Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.


Reviewing and Correcting Your Information

To access the personally identifiable information that this site has collected about you online, or to correct factual errors in such information, please send us an e-mail at headoffice@metalsupermarkets.com.


Changes to Privacy Notice

We may, from time to time, update this privacy notice. We will post any material changes here, so be sure to check back, from time to time.


Questions/Concerns?
If you have any questions, comments or concerns regarding our privacy practices or this policy, please contact us at:

Metal Supermarkets Canada (Ltd.)
170 Wilkinson Road
Unit 18
Brampton, Ontario, Canada
L6T4Z5

Tel: (905) 459-0466

Email: Pnoble@metalsupermarkets.com

Effective Date: This policy was updated on or about March 2005.

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