See what our customers are saying about our San Jose Store

K.W.

Very Helpful and knowledgeable staff

T.W.

availability , selection PRICE

Q.K.

You have what I needed, the product was cut to size and cleaned.

D.K.

The cut pieces were accurate length and square with no burrs or ragged edges. They were ready for pickup faster than I could drive there.

J.L.

Great customer service.

L.D.

Your employees are always helpful and courteous. As a female sculptor I am not always made to feel comfortable in industrial spaces, but I always feel welcome at your business.

R.N.

Good quality, fast processing, knowledgeable & courtious customer care representatives !

G.A.

Product availability.

C.C.

The products were of good quality and the service was excellent.

E.A.

Answered the phone quickly with someone who asked questions and provided answers
that prompted my purchse and pickup !!
Good service when I got there..

C.E.

always friendly, fast, and helpful!

R.E.

Usually have what I need, prices are a little high but still fair

M.H.

We were very happy with both your products and service, Thank You

R.V.

Availability

R.A.

Great service, pickup my purchase on the same day, custom cut to my size. Very friendly customer service!

M.W.

Easy to buy, quick turnaround and great service

J.C.

Great counter help!

C.

Quick and friendly to work with

C.P.

Good service and courteous people

A.A.

Material Inventory, quick response.

G.G.

Quick response good pricing

A.A.

Pricing and convenience

C.H.

convenience! convenience! convenience!

T.L.

You always have what I need in stock

S.C.

It was great working with Molly Goode.

B.B.

Excellent turn around of orders, and super customer service

E.S.

The service was great.

Thank you Crystal!

J.S.

Very friendly service. Same day load up. Very satisfied

K.E.

Availability of the material needed without a long wait.

D.M.

Very easy to deal with and they always handle my needs.

R.M.

Fast, efficient service.

T.Y.

Good place. We’ll knowledgeable. Friendly people.

N.K.

Molly helped me to look for what we need in VA Palo Alto and we are happy to have her assistance.

C.A.M.

Good customer service… but hold on – I need to check if my reimbursement arrived in my checking account. If it did, there was good customer service!

G.H.

They had what I wanted

P.H.

Friendly staff

W.M.

Very helpful staff. They’re very knowledgeable about their products and different methods of using them.

G.R.

Great customer service and staff was very helpful. Quality product.

D.K.

Very helpful staff.. I told them my use case and they made the suggestions on what to buy and why. Prices are reasonable and the rods got delivered the same day .. cheers

V.V.

Fast service. Great quality. Fair price. Very professional. Easy to order online.

P.K.

ALWAYS FOLLOWING THROUGH. CALL BACKS ON QUESTIONS GREAT

W.D.R.

Great Job with quick turnaround on material.

B.D.

Great service and availability of shapes

P.M.

Flawless transaction and service.

A.Y.

And I found that everyone that I worked with was very friendly, professional, and easy to work with. Extremely willing to accommodate my needs with my project.

J.P.

Large selection of materials
Very clean and organized
Friendly and knowledgeable staff
Great Place

Q.K.

I am stoked that this company isn’t far from my place, the employees are pleasant to speak with and the prices are amazingly lower than the hardware stores and the products are wrapped up with no sharp edges… I’ve recommended this place to my partners…

G.G.

Sales, I need a small quantity , I not need to get the full piece

A.Z.

Very good products and with great services!

[NAME REMOVED] with Blue Angel.

J.B.

Service was on point and fast

M.H.

super helpful, great choices in stock.

M.H.

Good service but check your voicemail system. Left a message and never got a return call. Did mention it to one of the sales people. Also, called several times and nobody picked up.

D.L.W.

Product availability and personal service – cut to order.

K.Y.

Excellent CUSTOMER SERVICE!!

G.L.

Customer service and affordable price plus availability of materials

C.N.

Great customer service and competitive pricing

T.P.

had what I needed for a hot rush project and they cut the parts very quickly. Will definitely use again.

P.M.

They had exactly what I needed. Staff was very helpful and informative. Quick service

M.G.

I am super happy to have found Metal Supermarkets. They are very knowledgeable and always provide helpful feedback. I highly recommend for their expertise and massive variety of different materials.

C.W.

Fairly easy to find what I want online, if not then the sales reps have been very knowledgable. Easy to order by phone and turnaround time is usually great.

A.R.

Fast turn around. Competitive prices.

P.V.

Great & fast turn around time

We thx all u gals & guys very much for all ur hard work!

Keep up the great work!

Respectfully
Philip [LAST NAME REMOVED] Jr
Mvc

T.O.

I’m a consumer automotive DIY guy and needed a bunch of miscellaneous stuff for a car project. I can’t get to your store mid-week during hours, so need to go on the weekend.

Longer Saturday hours with more staff would be helpful. I came in around 11:00 and there were 2 guys up front and 1 in the warehouse.

Took like 20 minutes for my one guy to add up the various remnant cuts I was buying because 1) the computer system was insanely slow and 2) he kept getting interrupted to deal with other stuff.

Also, clearer pricing on stuff so I know what it’s going to cost me.

N.

Amazing customer service. Ben was super helpful. Product was just what we ordered.

R.M.

Great service. Very helpful staff.

S.M.

Good and fast service

B.H.

You had exactly what I needed and cut a section to the exact size I wanted while I waited.

G.M.

Ben from San Jose was very helpful over the phone and got back to me with the sizes and alternatives we needed to complete our job. It helped us finish on time and we will definitely be back for more orders.

D.G.

The material we needed was in stock, and the cutting lead time was only 3-4 days.
Great customer service, and great communication with the sales person.

R.R.

The salesman was very helpful and gave good customer service.
Which is becoming increasingly rare.

P.L.

Convenient, local availability of products.

S.B.

Customer service is perfect!

C.S.

i went to but some scraps for practice on my micro-lathe.

Your staff was friendly, knowledgeable and helpful. They were a joy to work with, and I will continue buying metals from you when I need them.

B.P.

Easy to work with.

G.M.

Fabricated what ordered and delivered on time

M.L.

Customer service was very helpful and nice..The price they quoted me was good.. I didn’t have to drive far to pick up and most of the steel I ordered was in stock.. I will definitely be ordering from them again.

Thank You
Moe

T.E.

It was clean, fast, and reasonably priced.

D.L.

Fast accurate and local.What more could you ask for?

G.A.

Availability of materials and being able to purchase just the amount I need.

E.M.

I find everything that I need it ,courteous personal and good prices too

A.

Quick fast service at affordable price

J.Z.

Professional staff and knowledge able

W.B.

Good, efficient service, purchase and pickup were simple and fast. Thanks

D.C.

Today I visited your San Jose store with a co-worker. Andres was friendly and showed us around so I could get a feel for your materials and people. So I placed our 1st order online today. Thanks, [FIRST NAME REMOVED]

B.D.

Good service, did not have any tool steel.

L.M.

Quick response

P.B.

I was impressed with your ability to meet my companies needs

G.B.

Worked out good and arrived in a timely manner

D.M.

They were able to get me the exact materials I was looking for and custom cut them to our specs.

A.H.

They got us exactly what we wanted and were very helpful! Excellent pricing to!

M.M.

Easy ordering. Very friendly communication by e-mail and phone. Friendly and efficient customer service when picking up the product from the store. The price was also great.

L.J.T.

High grade product and in stock able to complete needed jobs quickly.

B.M.

Good service

V.N.

All I need is available

M.K.

Item was located and order. with in days I had what I needed. friendly, helpful people. Service was quick, simple and delivered as scheduled. great!!
thanks.

N.W.

Easy & Fast

H.Y.L.

I like your service! But prices more important for me let me know!.

G.Z.

Product Selection and Customer Service is why I will be back when the need arises.

C.M.

Very fast service, Items delivered the same day. Prompt email response. Perfect

R.H.

Quick, cost effect easy service for what I needed.

Thanks

J.B.

The staff is friendly and helpful

C.M.

Quick, precise and good customer service.

J.A.

You make custom metal products available.

J.T.

Huge selection, pick up same day, what’s not to love?

A.W.

quick research on product availability and delivery. local to within 15m drive.

L.L.

I found what I was looking for and the service was excellent!

B.E.

Great customer service and a wide selection of materials.

R.E.

Your close by, pricing is reasonable, people are easy to speak with.

M.L.

Your sales rep was knowledgeable and easy to talk to.

T.L.

The service good

R.B.

Materials are readily available in short amount of time and pricing reasonable.

T.M.

Clear communication

M.W.

Excellent service and knowledgeable friendly people

S.B.

Customer service is prompt and pleasant!

B.T.

Fast and conveniently located. Local pick-up eliminates shipping costs.

J.S.

Very accommodating staff

D.J.B.

you are great to work with

D.S.

great prices great service!!

L.D.

The facilities were clean and neat. The service was professional and courteous. The staff was very accommodating. When we told them we were going to cut the linear stock with our own saw, to get it to fit in the back of the truck, they cut it for us on the spot.

J.M.

It was the only store in San Jose that carried perforated steel, although not much of it. I hope that more sizes will be carried in the future.

R.H.

Service is great. Price is high

R.A.

Selection, turnaround time, loading, and customer seevice were flawless.

C.W.

Quick order fulfillment. Helpful staff. Good selection.

T.M.

GREAT

K.D.

Great customer service! Fast and reliable!

A.A.

Good selection

J.H.

good price and service.

R.M.

I like the flexibility in quantity and the pricing is reasonable. I also like the cut to order while you wait. Overall, great experience at the San Jose store.

D.W.

Good selection and quick service, great experience!

H.S.

very much. thank for you help.

K.T.

Hello, my first thought was this place is super clean. In the office and in the warehouse. To order my material was easy. I talk to your employee what I was thinking. He took me to the warehouse and showed me exactly what I wanted. Warehouse employee cut my material and loaded in my truck. Perfect! Keep up the good work and I will see you soon. [FIRST NAME REMOVED]

N.B.

Customer service was great

U.G.

I would like to say that I am extremely pleased to have found your company. In the future I will certainly return to make another purchase. Many times over actually. And I have already spoken to several other people praising your swift response to my quote request, your retail prices, and the general kindness and service of your employees. My only regret is that I didn’t find you much sooner.

H.T.

so far my first time exposure to your services has been good.

C.W.

The place was clean and well organized. Staff was friendly and helpful. Price was very reasonable.

G.F.

Quick and courteous .

R.A.

They have a very good price for the custom size pieces you ask for
Very friendly staff
This is the best source of low volume metal

A.A.

Good source for small size rectangle, square, round tubes and bars when you need it.

J.G.

Fast, friendly service with a good local inventory. When we are frantically looking for one emergency piece of material, we turn to them first!

W.H.

We had an idea. You made it a reality!

M.R.

Customer service personnel are really helpful

B.L.

Wide variety of products. Responsive to customer requests. Found requested products even when not stocked at the store.

D.A.

Thanks for getting my metal parts cut and ready same day!

D.M.

The team at Metal Supermarket were friendly and quick to understand my project. They were able to take my measurements over the phone at 9:00am and my order was ready to pick up that same afternoon. I would recommend Metal Supermarket for any and all of your metal work needs

F.T.

I don”t have to buy the whole 20 foot bar ,when I only need 3 feet

S.C.

Great experience. All good.

A.V.

The best reliable company

D.N.

They have a better selection then Home Depot

D.R.

Quick service

J.W.

Good people. Cut lengths varied up to 1/4”. Stop blocks should be used during cutting to get exact repeated cuts.

G.P.

Smooth and easy transaction, thank you

R.H.

Great service and price. Very responsive to my request!

S.V.

My first time using your service was a great success. Good service and fast.[FIRST NAME REMOVED] , Crescent City, CA,

R.R.

when no one else had the weird dimensions I needed these guys not only came VERY close but got the material within a couple days!

S.B.

The scraps, I’m a hobbyist so only need a few pieces here and there so nice to have bits and pieces that are relatively inexpensive

K.J.

The staff was friendly, helpful and efficient. I really couldn’t ask for more.

S.G.

Local location
Have products I am looking for
Reasonable prices
Friendly staff

Have already recommended your business to 3 people looking for metal

Q.K.

You have what I needed and I was handed my purchase at a timely matter..

M.F.

Could not be any better all around

A.D.

I ordered some metal to use for a sculpture I was making. I have no experience with industrial metal supply, and the representatives I worked with were extremely helpful in making sure the pieces I was ordering would work for my project. The sales associates I worked with were patient and very helpful in explaining to me what I would need for the project. The metal arrived promptly and was exactly what I had requested.

B.H.

Fast service

B.B.

quick turnaround and very helpfull. Also the staff was very nice and showed me there inventory. Would like to see more competitive pricing compared with our other vendors and work out pricing on shipping thats local. Would love to do more business if the pricing could be more competitve.

T.W.

Next day delivery!

D.D.

Good communication

A.M.

I canceled purchase through Metal Supermarkets due to product mismatch with our required specs (not at all the fault of Metal Supermarkets or their fantastic sales staff), but I will undoubtedly be using them again in the future. Fantastic prices, great sales team, quick shipping and product availability. My salesperson personally verified QOH prior to completing the sale avoiding any delays or out-of-stock errors. That, to me, is how you assure happy customers and won my future business.

O.P.

Availability of large variety of metal products, in house or from other vendors, small quantities when needed and cut to custom size.

J.C.

Receptionist is very professional and friendly. She is very knowledgeable about the business. The only problem is the chair she sits on, very dangerous.

F.F.

It’s good to have a metals retailer available with a walk-in capability to buy small quantities of metals.

C.T.

The service was great. The price is very reasonable.

V.B.

From Customer Service to Will Call of our material was fast, easy and nice people to deal with. Thank you

M.P.

Friendly people, willing to help.

B.T.

Convenient and easy pick-up.

A.N.

Great service and availability of metals. Would be great if metal bending services were available as well.

F.S.

Andres Garcia was helpful and welcoming. The products were available when he said they would be and were cut perfectly. Had a very enjoyable time visiting the store and shop! Andres is great!

T.P.

Great Products and customer service. Metal Specialties in San Jose has excellent customer service and a wide array of metal products. Manager and team are the Best!

C.W.

Quick response, ability to get cuts, good prices.

C.S.

I appreciate the friendly atmosphere, the staff knows the product’s and are always willing to assist me with what I am trying to create.

R.C.

Friendly. Very helpful

B.C.

Plain and simple… They happily took on my request,, found the materials I couldn’t find. One of the items I was trying to find didn’t exist, and they gave me choices instead of excuses. Top notch

K.S.

Excellent customer service and products. Complimentary services such as welding would be very helpful.

C.E.

Very convenient & organized !

D.D.

Excellent service very nice people working there

B.J.

Metal cut and available to regular, non-industrial people