Training and Support
At Metal Supermarkets, we believe that your success as a franchisee is our top priority. That’s why we provide comprehensive training and ongoing support to ensure you have the tools and knowledge needed to build a thriving business. Learn how our training and support systems set you up for success.
Initial Training (Pre-Opening)
Our initial training program covers all aspects of running a Metal Supermarkets franchise. From product knowledge and inventory management to customer service and sales techniques, our mix of online, in-class and in-store training will equip you with the skills necessary to operate efficiently and effectively. Our team will be there to assist you with all aspects of the set-up and grand opening.
Ongoing Support
Support doesn’t end after your initial training. Our robust and experienced corporate team provides continuous support through regular check-ins, on-site visits and an extensive network of resources. Our focus on “profitable partnerships” means a dedicated support team is always available to assist you with any questions you have or obstacles you may encounter.
Marketing Assistance
Our marketing team has built and maintains a strong brand presence while helping you develop and execute effective local marketing strategies to attract and retain customers. From digital advertising campaigns to social media strategies, we provide the tools and guidance to help you grow your business while building the brand to benefit all franchisees.
Operational Support
We offer operational support and best practices to help you streamline your business processes and improve efficiency. Our proprietary ERP system optimizes day-to-day operations by centralizing key processes like inventory management, sales activity, vendor relations, and more. Our experts assist with everything from inventory management and logistics to staffing and customer service, ensuring your operations run smoothly.
Networking Opportunities
As a Metal Supermarkets franchisee, you gain access to a network of fellow franchisees who possess a wealth of experiences and insights to share. Regular network-wide meetings and an annual conference provide opportunities for peer-networking, learning and growth.