About Metal Supermarkets
Metal Supermarkets is the world’s largest supplier of small-quantity metals. We’ve been proudly serving customers across various industries for nearly 40 years. Our network of franchisee-owned and operated stores delivers high-quality, in-demand metal products and exceptional customer service, making us the most trusted name in the metal supply industry.
Our Story
Founded in 1985, Metal Supermarkets has grown from a single store to over 125 locations worldwide. Our commitment to speedy service, variety, convenience and customer satisfaction has fueled our growth and established our reputation as an industry leader and top retail franchise brand.
Our Vision, Mission & Core Values
At Metal Supermarkets, our vision is to become the premier metal solutions provider. By continually developing, sharing and implementing best practices, our franchisees and their teams are able to drive sales growth and operate with integrity.
Our vast catalogue of products isn’t everything – safety, professionalism and world-class service are at the core of our values. At Metal Supermarkets, we go above and beyond for our customers by understanding, anticipating and exceeding their unique metal needs.
Of course, building a network of profitable franchisees is also at the heart of everything we do, helping us to build ‘profitable partnerships’ with our franchisees.to drive the business forward.
VISION
To be the premier metal solutions provider in our chosen markets, delivering convenience, variety and fast service.
MISSION
Metal Supermarkets is committed to providing high-quality products and superior services that meet a wide range of customer needs. We create strong stakeholder value by continually improving our brand, technology and proven business system.
CORE VALUES
At Metals Supermarkets, we believe in:
- Providing world class customer service
- Maximizing sales and business unit growth
- An engaged, trusting and mutually profitable relationship between franchisee and franchisor
continually improving, sharing and implementing the System - Operating in a safe environment
What We Offer
- Wide Range of Metals: We stock a large inventory of metal types, shapes and sizes, to meet the diverse needs of our customers.
- No Minimum Order Quantity: Whether customers need a single piece of metal or 1,000pieces, we accommodate all requests with no minimum order quantity.
- Cut-to-Size Service: Our precise cutting services give customers the exact size they need while reducing waste and saving their time.
- Fast and Reliable Service: We prioritize quick turnaround times and reliable delivery, ensuring our customers get what they need when they need it.
Our Customers
We serve a diverse customer base, including manufacturers, maintenance and repair shops, tool and die shops, and even the DIY homeowner and hobbyists. Our wide product range is unmatched and makes us the preferred metal supplier for businesses and individuals alike.