See what our customers are saying about our Cambridge Store

E.B.

Great place to get custom metal sheet cuts for fabrication. Fast turnaround!

B.C.

Great customer service, they go over and above

M.P.

friendly service

M.P.

TIMELY QUOTING AND PROCESSING.

J.M.

so much variety, makes buying small amounts of steel very easy and affordable.

H.P.

Did not have what I needed. Ordered it and cut it to size for next day! And called me let me know it was ready for pick up. Very knowledgeable and helpful staff. Excellent customer service.

D.H.

The employee was very helpful, knowledgeable and friendly.

I.M.

Very helpful!

L.D.

helpful and courteous staff , thank you . I went there near closing time and they still took the time to cut some sheet metal for me

L.M.

great experience

G.D.

Fast, helpful and friendly.

R.W.

You guys could supply me with a tubing that was difficult to find anywhere else.

F.G.

They cut to length,they give discounts sometimes, they’re awesome to deal with and if they don’t have it they’ll find it for you,overall they are very quick to respond

M.P.

Fast service and great staff

J.S.

I bought a piece of tread plate for a small job. A couple of tries at cutting it was not going well at home. I called them back and asked if I could have it re cut to a smaller size, as I had bought it bigger than I needed and they said yes. They did it and when I went to pay for it they said it was on the house – that’s good business and I’ll be a returning customer for sure. Good honest business to deal with – 5 stars

C.W.

The people there are friendly and helpful always, the selection is very good and they are the only metal supplier that cares enough to hand the customer a deburred and clean part, carried to my truck. Unlike any other supplier that I deal with, who just hands over the raw dirty/oily part, and doesn’t even offer a cloth, without me asking.
That little bit of respect goes a long way in maintaining customers and those customers making sure their friends know where to go!!

Keep up the great work, I will be by soon!
Cheers
[FIRST NAME REMOVED]
Fine Wood Details

D.F.

Excellent service, good selection, great pricing

T.B.

Your service is second to one. You’ve gone above and beyond to help us out with a small project (building a display stand for a very heavy door) and I will always return when we need more products and services. In addition, I’ll happily recommend you to everyone that I know.

M.K.

Prompt service, nice people and usually ready in 20min

S.H.

Nice guys

J.B.

Beyond just cutting the part, you can offer to smooth and protect the surface of that part according to customer specs. Bare Metal like what I was given had to be treated before I coukd use it in my application. It would also open up more business to Metal Supermarkets and there overall growth and profit would increase.

E.F.

Great Service, needed some special sizes and types. Also cut to size…they accommodated.

M.M.

First off the staff. Specially Sunny. He took a look at my project. Helped me find the right material. All within my budget. Material was on site and ready within 10 min. Close to where I live . The entire experience was awesome and I’ll definitely go back for future projects!

S.A.

Emily was super knowledgeable and helpful in getting me exactly what I needed for my project. Customer service is great! Products are great! I would highly recommend this store. Thanks Emily!

R.R.

Good customer service and Awesome work.

D.P.

Excellent, very friendly service at the Cambridge location. I love having a cut-to-order service for small quantities.

P.R.

You have what I want when I want it. Thank you.

V.M.

The staff were excellent, they followed up and made sure everything was fine.

G.D.

Service is excellent. Product selection and ability to deeply customize ensures my dyi projects are always successful.

M.S.

Appreciated the quick responses getting quotes and replies back . Also had all pieces delivered which saved my time driving out of town for picking up. Cut length were what l asked for ( not to long or short ) very well done

M.M.

Convenient

L.M.

Very helpful when asking questions. Prices are resonable

M.K.

Fantastic response time

M.P.

Customer service is 👍

J.F.

Great service and support.

K.G.

The metal product I obtained was excellently cut to my specifications, clean and available far quicker than I expected, especially being that it was close to the holidays.

J.P.

Quick, easy, accurate, and fast! Will use again when needed

J.C.

Service and prices are good

C.D.

Great service and helpful staff.

S.T.

The product was easily available, the staff was friendly. Quick service. Overall a great experience.

R.C.

Reduce the cost. Otherwise the sales team and people helping me are excellent to deal with.

T.D.

Good selection. Cutting to size is convenient and saves waste. Helpful staff were great.

D.P.

Be a bit faster

M.A.

After many years in industrial environment, I can say it was fantastic service we received from
This Branch (Cambridge) of Metal Supermarket.

R.

Although my orders we small, I was treated in a very professional manner. My orders were ready for me quickly and the quality of the tread plate is excellent.

K.W.

The staff at the Cambridge location are always very helpful in helping me find exactly what material I need. The service is always quick and very professional.

G.K.

reasonable prices good stock.

J.B.

Great customer servuce

L.C.

The woman who helped me out over the phone and in apearswon was amazing. Super helpful and friendly. I wish I could recall her name, but it’s been a few months, now.

K.A.

Quick turn around on orders. Staff treats a small.order with the same care a sa large order. Knowledgeable staff

B.L.

The fact that you were efficient, your price was very reasonable. Your customer service was amazing.

C.R.

Outlet was next to my welding supply store

M.C.

Good , professional service.

B.U.

Excellent selection. Getting pieces cut to size is very convenient and the prices are good too!

M.S.

Fast, friendly, easy to talk to!

M.B.

Great service, good selection of small quantities

S.B.

Prompt service and accurate product
Friendly and helpful staff. Very professional on the phone and by email. Helpful in person

M.H.

They are very attentive and have excellent customer service. Everything is always on time and exactly what I ordered.

J.O.

Awesome people, the guy who helped was very knowledgeable and helped me pick the right material for my project. I am just learning how to weld and he is a welder. He cut my material right away. I love that I can get just what I need and don’t have to pay for extra steel.

T.W.

One phone call as a request- A quote by email done quickly- Notification of material arrival and easy pickup. Seamless, quick, fast, efficient. All of this at what I considered reasonable cost.

D.D.

Just keep being there!

M.S.

very helpfull and fast service .

C.K.

Quick easy service. Online website is handy but even better if you call for helpful service and best price

P.J.

quick and quality

M.B.

Service was great, prices a bit high

C.S.

There is a good selection of metals …and everything I have needed has been available and cut to what i need while i wait …..very good place to deal with

B.

Customer services at this location is great

J.G.

Great customer service. Frielndly Staff. Helpful and quick.

J.F.

Staff were great!

L.C.

Very satisfied with service. Much quicker quoting time, someone is always ready and willing to help. Follow up is amazing and the team is great!
( Special shout out to Sunny 20/10 all around 😀 )

C.H.

Great service, friendly staff. Great selection.

R.S.

Had exactly what I needed and the amount of material I needed. The price was very reasonable. Will definitely use this service again.

S.T.

Great service, friendly staff. They also wrapped and loaded the rebar I purchased into my vehicle.

N.B.

Unique products. Instant service

J.K.

Simple process and great on site service

A.B.

Quick turnaround on orders.

L.H.

Staff was helpful and accommodating when trying to sort out my repair project. Worked with me to find just the right materials.

D.W.

Convenience and great service!

D.P.

Great to have a store back in Cambridge

D.A.

The people and the service were great. Very pleased.

R.V.

Quick response priced right

G.B.

Customize amount of an order

B.C.

Good availability, good price, fast service.

B.V.

convience

D.M.

Great spot and convenient

P.V.

Great crew. Very helpful and pleasant.

A.R.

The convenience.

Y.G.

A knowledgeable staff member helped me. Thank you.

D.J.

Product availability, excellent service, reasonable price.

D.B.

Sunny and Ken have repeatedly demonstrated a willingness to listen to me as a customer and I appreciate them both. I’m a customer who has made a few small purchases and yet was treated like I was a contractor purchasing on a large scale. These are good people who want to earn your business.

P.F.

Great Service at the Cambridge Store!
Chris & the Team always make time for me & get me what I need to get the job done!

P.F.

Great customer service and follow up

A.P.

Very helpful and professional. Took time with us to show proper products

A.M.

Usually have commonly needed materials in stock, if not, it is readily available next day.

L.M.

Friendly and helpful

W.G.

The availability of the metal I needed

R.F.

Great service and product selection.

M.G.

knowledge staff and great prices too.

K.S.

Everything about this location is awesome Always on point with my orders. Knowledgeable, very welcoming.
Awesome location, Awesome Crew.

D.C.

Thanks to all your staff for listening to me processing my thoughts You supplied exactly what I (THOUGHT) I needed but I hadn’t counted on one slight complication
I was able to still use most of what I bought but just needs more brain cells put into action
I will be back when I get my next brainstorm
TKS Dave [LAST NAME REMOVED]

M.W.

Fast and easy to buy metal

M.B.

Sunny did a great to source the materials that I required. He was very professional and courteous. Will definitely reach out next time materials are required.

K.R.

Very good service and the product advice and the product itself was great.

S.T.

Person I spoke with did a great job of understanding what I was looking for and finding items that matched. Thanks.

S.H.

GOOD

K.S.

Knowledgeable. Quick, easy and friendly. I would recommend this location to anyone.

F.G.

Courteous ,prompt,and decisive great guys

J.I.

Prompt reply to quote inquires and fast delivery.

J.C.

Excellent friendly thoughtful service.

D.G.

Prompt and friendly service and had the stock I needed.

K.T.

a guide of different metal types ant their properties eg. hardness etc…

S.C.

Ability to make custom pieces.

S.K.

Great service. Staff good to talk to, know their stuff. Arranged for my request right away. Product is great. Thank you.

T.W.

MS was able to order what I needed in a very short time.
Personnel on the phone were friendly and helpful.

M.M.

Purchase only length required. No waste. Low prices.

A.B.

Great service, very friendly and effective. I submitted an online request and it was responded to within a half hour or so. Same with email follow-up and phone/in-person service.

We’ll be back, and I highly recommend Metal Supermarket, especially for anyone with small-job needs who’s new to sourcing metal.

D.

Prompt, accurate, and courteous

M.P.

Great service that exceeds. Good availability and sourcing

K.W.

The staff is knowledgeable and friendly and always do their best to accommodate requests.

R.W.

The service was easy and fast and for me the ease of picking it up .

T.N.

Excellent, fast, friendly service. Will definitely look to Metal Supermarkets for future needs.

G.L.

Quick and friendly.
Cut my order while I wated.

J.D.

Friendly environment. Staff are looking to go the extra mile. Provides excellent service!

G.D.T.

I’ve dealt with MSM a number of times over the years but the Cambridge location stands out and Kris was great

A.W.

Emily was great. New store, not as much selection as Mississauga, but friendly staff make up the difference. Close to home. Will shop there again.

J.B.

The staff is very helpful and friendly. I am hoping that in the future you have any of the products I require.

R.L.

Quote can be obtained directly from the website by feeding in material info for many parts.

G.B.

That your front counter people were very helpful. That I can browse the metals on your racks. Also that you are able to provide a cutting service. Thanks.

M.P.

TIMELY SERVICE

L.S.

Customer Service was very helpful and courtous

R.M.

any material that i have requested they have been able to provide, whether it was in stock or needed to be sourced elsewhere, the stock comes in quickly and is always great quality as well as accurate to what i have asked for. the Cambridge location staff is also very knowledgeable and happy to help. overall a great supplier of metal stock.

J.H.

You usually have what I need, or try to find it. Prices are very reasonable. Customer service it fantastic.

M.

¡Buen servicio al cliente!

J.E.

El gerente está muy motivado para hacer crecer su negocio y ofrece flexibilidad para recoger los pedidos de acero.

D.S.

Personal amable, buenos precios.

B.H.

Excelente servicio de entrega, precios competitivos.

J.B.

Excelente personal y excelente servicio al cliente en la sucursal de Cambridge.

D.K.

Servicio y entrega

J.H.

¡Amable, profesional y puntual!

D.S.

Un servicio al cliente de primera categoría desde la primera vez que llamé hasta que el producto fue entregado a tiempo en nuestra puerta. Bien hecho.

L.K.

Ahora que he estado allí un par de veces, es agradable saber que puedo entrar y comprar lo que quiero o algo parecido.

L.

Excelente servicio

R.B.

La experiencia fue increíble. Estos chicos son profesionales en lo que hacen. Volveré para cualquier otro metal que necesite.

M.G.

Tenían todo lo que necesitaba. Excelente servicio. Rápido.

J.C.

Servicio rápido y buen precio. Ahora es una segunda opción para pequeñas compras de metal.

D.B.

Personal muy servicial. Conocedor y muy amable.

M.B.

permite trabajos más pequeños y únicos. Atiende a todo tipo de clientes (profesionales y particulares que realizan proyectos).

D.E.

Excelente servicio

K.G.

Cómodo. Amigable.

C.D.

No es necesario comprar rollos completos de material para trabajos pequeños.

L.D.

servicial, competente y amable

T.B.

El producto está en stock y se entrega rápidamente.

A.W.

Gran selección y siempre dispuestos a ayudar con los pedidos.

M.C.

Muy servicial y amable. Hacer mi pedido fue rápido y eficiente, y al recogerlo todo estaba en perfecto estado y empaquetado para el viaje. Una experiencia fantástica en general.

D.W.

¡El servicio es siempre de primera clase!

B.H.

El precio era bueno y el servicio excelente.

¡Sigue así!

J.M.

Hay varias cosas. En primer lugar, el personal es estupendo, muy servicial y competente. En segundo lugar, puedo comprar lo que necesito sin tener que cumplir con volúmenes mínimos de compra. En tercer lugar, MetalSupermarkets corta según mis especificaciones. Por último, si los tamaños que necesito no están en stock, pueden conseguirlos para mí casi de la noche a la mañana. Son una gran ventaja y satisfacen una enorme necesidad en el mercado.

Doctor en Derecho

Personal muy amable.

K.S.

Una tienda estupenda para comprar pequeños artículos de diversos metales.

K.G.

Excelente servicio

J.R.

Personal servicial y bien informado.

A.M.

¡Las pequeñas cantidades de metales son muy valiosas para los aficionados al bricolaje!

A.V.

El personal de recepción fue muy amable y servicial. Me encanta el lugar, gracias.

D.C.

Gran variedad de productos metálicos

A.L.

Encontré lo que necesitaba, los empleados fueron muy amables.

P.W.

Personal amable y competente. El corte preciso y el esfuerzo adicional para desbarbar el material fueron una agradable sorpresa. Estaré encantado de volver a contar con ellos para mis asuntos personales y los de mi empresa.

H.K.

La selección y disponibilidad de productos para lo que necesitamos es bastante buena. Es como una tienda de conveniencia de metal, muy conveniente y con precios competitivos.

T.K.

El producto que compré está bien, ¡pero el servicio es increíble!

K.C.

Es un placer tratar con ellos.

R.W.

Muy útil para los principiantes. Volveré con otros proyectos.

L.S.

Me trataron muy bien. Incluso después de que hubiera una confusión con mi pedido, lo solucionaron inmediatamente mientras esperaba. Fue un malentendido entre tubos redondos y tubos cuadrados, pero asumieron la responsabilidad y lo solucionaron.
Gracias, [NOMBRE ELIMINADO]

M.P.

Servicio rápido y fiable a un precio justo.
Recomiendo esta empresa para materiales cortados a medida.
MP, Plattsville.

F.A.

Tienes muy buenos conocimientos de los productos.

G.M.

Tenías el metal que necesitaba, un servicio amable y una tienda limpia y organizada.

D.H.

Trato personalizado, excelente comunicación, me sentí como si fuera el cliente más importante. El personal se aseguró de satisfacer mis necesidades y me informó de las opciones disponibles. Una experiencia fantástica. Sin duda volveré a ser cliente.
Gracias

H.B.

El personal de la sucursal de Cambridge es muy servicial y educado. ¡Gracias!

J.W.

Productos/servicios/ambiente

E.H.

El equipo de Metal Supermarket estuvo dispuesto a hacer todo lo posible para conseguirme exactamente el producto y el tamaño que necesitaba. Una experiencia fantástica.

I.S.

Los productos son buenos.

B.R.

Rápido, fácil de manejar y el personal es muy servicial.

R.F.

Servicio rápido y de calidad con una amplia variedad de productos.

M.M.

Sé un poco más rápido.
Ofrece un mejor descuento por los recortes.

D.S.

Tenía lo que necesitaba y medí el producto mientras esperaba, ¿qué más se puede pedir? 😊

S.V.

Excelentes productos y un servicio al cliente increíble.

A.L.

Excelente servicio, incluso se quedaron hasta tarde para que pudiéramos recoger nuestro producto. ¡Sin duda alguna, van más allá de lo esperado!

C.E.

A mí me gusta el servicio. En la mayoría de los sitios, el producto tiene más o menos el mismo precio, pero el servicio es lo más importante. Ustedes han hecho un esfuerzo adicional por mí desde que empezamos a comprarles. Me hicieron un dibujo en CAD, algo para lo que yo no tengo ni el programa ni los conocimientos necesarios. No me cobraron por ello y se lo agradezco. Todos los empleados de su tienda me han tratado muy bien desde el momento en que entré por la puerta. Gracias por hacerlo tan bien.

E.J.

La posibilidad de comprar una pequeña cantidad cuando sea necesario.

A.A.

Información rápida y transacciones sencillas. El personal es amable.

S.M.

Excelente servicio.
Plazo de entrega rápido.

L.

Obtuve exactamente lo que quería. El personal fue amable, profesional y educado.

P.W.

Muchos materiales diferentes

S.G.

Kris fue muy servicial a pesar de nuestras confusas notas y nuestros toscos dibujos. Descubrió exactamente qué se podía hacer para completar el trabajo.
Gracias de nuevo.

T.W.

El personal fue amable, extrovertido y servicial. Me orientaron hacia el producto adecuado para mi proyecto... [NOMBRE ELIMINADO]

A.B.

Es fácil llevarse bien con ellos y respondieron a todas mis preguntas. Me facilitaron mucho el proceso de compra del acero. Me ahorraron mucho tiempo al cortarlo según mis medidas y entregarlo en la entrada de mi casa. En general, fue una experiencia estupenda.

T.T.

Personal amable

J.M.

Solo una pequeña compra preparada rápidamente. El servicio fue excelente y el equipo muy amable.