Home Albany Reviews

See what our customers are saying about our Albany Store

1054 Broadway, Albany, 12204

5 Star Rating - 223 reviews

Powered by Listen 360

Devin

March 18, 2024

Very easy to work with, fair prices, fast turnaround and delivery!

Winter Severin

March 8, 2024

Prompt and responsive. Professional

Jamie Valleau

March 8, 2024

Easy to order, reasonable pricing, and no minimums!!

N.G.

March 8, 2024

Fast Service, great finished product, great salespeople that are willing to listen and work with the customer.

R.G.

February 14, 2024

Your employee was so helpful. Since we are active seniors in our 80’s it was nice to have the extra help to carry to the car. Good team great customer service.

S.

February 14, 2024

Quality product at reasonable prices. Quick turn around time.

C.S.

February 7, 2024

Very polite Everything went great

T.I.

February 7, 2024

Good company fast service…will use again

W.R.

February 7, 2024

Very quick to respond with prices and availability.
Very easy to work with.

Z.

February 7, 2024

Good pricing, quick turn around.

Ed Mulyca

February 7, 2024

Good price and availability of products

S.B.

January 11, 2024

Promptness

Philip Sigtermans

January 11, 2024

The Team at Albany NY metal supermarkets is always so helpful, the cuts are accurate and the pricing is very fair.

P.P.

January 5, 2024

Excellent service and quality, very satisfied.

J.K.

January 4, 2024

First, your telephone service, whether it is answering questions or providing quotes, is very good. Once an order is placed, deilvery is timely and your delivery people are friendly and knowledgeable. I have had very good experiences Metal Supermarkets.

Robert Turan

January 4, 2024

Material cut to order so I don’t have to get a full sheet.

D.Z.

January 4, 2024

Quick and accurate service

T.

January 4, 2024

Fast service

A.B.

January 4, 2024

quick service, good prices

C.R.

December 12, 2023

Quick and accurate.

F.

December 11, 2023

Very good people to deal with.. Highly recommend

R.S.

November 8, 2023

good service, big variety

G.O.

November 8, 2023

its very good

Jake Cetnar

November 8, 2023

MSM has the three things that make a company great.
1. Fast service, I am never waiting very long to get the material I need for any given project. Even unique alloys of metals or odd sizes they can usually get fairly quickly. Being able to cut to size is a huge plus too.

2. Pricing is competitive. I have no idea if they are the cheapest or not but I never feel like I am getting ripped off.

3. Quality. I’ve never gotten damaged, rusty or otherwise unusable materials.

Jim Hamilton

November 8, 2023

Custom cut order within a day for reasonable prices

J.G.

November 8, 2023

FAST AND EASY

K.

October 12, 2023

fair price and quick turnaround

Charles Long

October 10, 2023

Very convenient. Good service.

B.T.

October 5, 2023

Very easy to work with and friendly.

Thank you for everything.

J.C.

September 19, 2023

Frank is always very responsive, the pricing is competitive and the quality is what you expect. They are my go to metal supplier/fabricator.

Tony

September 19, 2023

Great service and always willing to go the extra mile to make sure your job gets done on time

S.M.

September 14, 2023

location and service

Bowden

September 13, 2023

You were able to provide the steel pipe I needed at a competitive price.

D.I.

September 12, 2023

Quick service fair price!

J.B.

August 10, 2023

Good quality.

J.H.

August 10, 2023

Able to fabricate to specs, pricing not lowest but fair, accept credit card payment which lowest price vendor would not.

Greg

July 17, 2023

Great Customer service. Very helpful and knowledgeable .

J.V.

July 14, 2023

They do a good job to provide prompt delivery and communicate well.

D.P.

July 9, 2023

The manager went out of her way to help with getting my order finish on promise time frame

John Fassett

July 7, 2023

I needed precision drilled holes. Absolutely perfect. And same day service

Lori Palmer

July 7, 2023

Frank is always knowledgeable and quick to offer various options if the store doesn’t have what I requested. Mostly of the time the option offered works for the job.

W.

June 7, 2023

Fairly large fabrication job done well and on time at a fair price. They took the time to contact and clarify details of the job. And they deliver!

Bill Bergman

June 6, 2023

They were able to help us on a very short deadline! Fantastic work.

S.D.

May 9, 2023

Very quick and very easy!

Richard Campilongo

May 4, 2023

Quick quotes,fast service and everything I need when I need it!

Rich,
Campilongo custom welding.

S.G.

May 4, 2023

You had what we need at a reasonableprice

J.R.

May 4, 2023

The staff is very accommodating and go out of their way to service their customers.

Daniel Appleby

April 18, 2023

Order was fulfilled quickly and correctly. Staff was knowledgeable and helpful. Great inventory selection.

Robert Blaisdell

April 11, 2023

Always have what it need!

Wolf-Dieter Stoeffelmeier

April 11, 2023

Very professional, punctual and accurate

Rob Ferguson

April 11, 2023

They are alway pleasant to talk to. They are always willing to work with me on my projects.

R.J.

April 11, 2023

Friendly and knowledgeable customer service, fast turnaround of product orders

Darrin Hart

March 15, 2023

Always have what I need and with quick turnaround

G.S.

March 8, 2023

super fast service

J.S.

March 8, 2023

Quality products, quick service and turn around. Great for a person doing hobbies. Nothing like it around. Glad you are in Albany.

C.W.

March 8, 2023

Frank at the Albany store is very helpful and gets it done!

Tim

March 8, 2023

Can get just about anything.

Joe

January 4, 2024

Helpful, prompt!

Mary Loux

September 19, 2023

I can get the metal pieces I need the way I prefer. No waste or on site stock

N.K.

February 7, 2023

Frank at Metal Supermarkets was very helpful throughout our project

P.C.

February 7, 2023

I have been happy with the inventory and pricing

D.C.

January 12, 2023

very quick response to request.

Lori Palmer

July 7, 2023

Very competitive pricing on small and large quantities. Great friendly responsive staff that knows their product and inventory well. If they do not have exactly what I need, they always offer an alternative. Love that I can pick up the small pieces and they will deliver the large pieces.

J.P.

February 14, 2024

Frank is always on the ball!

J.V.

July 14, 2023

Very prompt service and fair prices.

Johnny Cicirello

January 11, 2023

It was fast, easy and a great price!

Robert Kenny

January 5, 2023

Personalized service, understanding of our project, patience & accommodation with changes on project, provided all the required samples & paperwork required, quality of manufactured products

L.S.

January 5, 2023

VERY BUSINESS LIKE. Submitted a detailed quote and produced the product quickly. Can’t ask for anything better than that. Happy I found them as a supplier and I’ll use them again.

Erika Tanner

January 5, 2023

Always have what I need and ready quickly. I am new to the metal business and Frank has been very helpful, he answers all questions I have and does it nicely.

C.P.

January 5, 2023

orders processed promptly

M.M.

January 5, 2023

very easy to work with

Alan Condon

December 8, 2022

They always do a great job, quick turnaround times and the WELD’S are smooth and well done

Diane, Frank and the rest of the staff are AWESOME

W.R.

July 17, 2023

Very good service,friendly does work correctly.

R.S.

November 8, 2023

convience

W.D.

December 2, 2022

In stock and very quick response

T.G.

December 2, 2022

The customer service is amazing!

M.B.

December 2, 2022

Frank was super accommodating and kept in constant contact so that we ended up with the desired result. Turn around was also super fast.

Andrew Booker

December 2, 2022

Great place for large or small quantities of metal cut to you spec.

Frank

June 7, 2023

A great company to do business with… Frank on counter is excellent .. always helpful and speedy service

B.M.

November 2, 2022

We Appreciate the fast service we received

Kevin

November 2, 2022

A vary good selection of materials !!!! And excellent work force all the way a round.

W.E.

October 14, 2022

Frank was very good to work with.

Peter Smith

May 4, 2023

Excellent to work with and delivery is on time, issues are address professionally

Paul Zimmerman

October 14, 2022

Fast and easy.

J.C.J.

July 8, 2023

VARIETY OF FERROUS & NON-FERROUS IN PLAIN & ALLOYS

J.G.

October 12, 2022

Fast service and turnaround time. Great prices. Easy pick up.

Kyle Hemmings

October 11, 2022

My team and I have ordered various material’s several times. All of the material arrived as requested in good condition and complete, the material is always delivered in a timely manner.

Paul Lunde

October 7, 2022

Great service and products

John Sturges

October 7, 2022

Fulfilled my order as requested and the service was excellent. Could use some signage on the street behind the storefront to guide inexperienced customers to the pickup door.

C.B.

October 6, 2022

decent price, good selection, pleasant staff

J.O.B.

October 6, 2022

Quick, good prices, cut to my size needed

Riley Irving

September 22, 2022

Frank did a great job taking my custom request and getting it turned around quickly and precise.

V.D.

April 11, 2023

Frank Loudis is top with customer service, responds immediately to requests for quotes and he delivers as promised. Highly recommend these guys for all your metal needs, big or small

John Bishop

September 15, 2022

The prompt service was great and the product was exactly what was ordered.
Highly recommended

C.R.

September 14, 2022

Quick service

M.M.

August 15, 2022

Pricing is good and materials come in quickly.

J.L.

August 12, 2022

Great turn around on estimates and sourcing, one of my go to suppliers.

Chantal Celis

August 5, 2022

Really nice customer service! So grateful to be serviced by Metal Supermarkets!

M.D.

July 13, 2022

Quick response and turn around time, and great prices too.

Jon Kerner

January 4, 2024

Your customer service over the phone is helpful by being informative and unhurried. Your website is informative and navigable. Your estimates are quickly given and clear. When products are ordered they arrive in a timely manner. The quality of the materials you have delivered have been excellent. I would enthusiastically recommend Metal Supermarkets!

E.

July 6, 2022

Prompt service and material not back ordered

John Vanheertum

January 12, 2023

They are always prompt to provide me with the specialty cut pieces that I need for my business and notify me promptly when it is ready to pick it up. I’ve done business with them for many years and they are consistent with their business practices. Good thing to have these days….for sure!!

S.C.

July 1, 2022

Really good service!!!

C.L.

October 10, 2023

Quick turnaround.
Willingness to quote and change quotes.

David Coolman

January 12, 2023

speedy and accurate cutting. great looking galvanized plate

Marilou Pudiak-Town

June 3, 2022

I called Metal Supermarkets desperate with a last minute need. Without hearing my complete list of needs, Diane assured me she would fill my order. She saved the day! The order was delivered on time and complete. This is the business to go to!

C.A.

June 2, 2022

The person I got the quote from was very knowledgeable and very kind! Would use your company again on future projects!

M.S.

May 12, 2022

Comprehensive selection, local shop

Joe Shufelt

May 5, 2022

The office staff is excellent, polite and helpful…

R.C.

May 5, 2022

friendly, attentive and responsive

Diana Delp

May 5, 2022

Friendly staff, FAST service. Had the variety of materials we needed.

Thank you

T.M.

May 5, 2022

Quick turn around, knowledgeable staff

S.P.

January 12, 2023

fast response time, fast delivery

D.B.

April 12, 2022

Great to deal with
Super follow up!

Joe Montalto

April 5, 2022

good fast service.

Clifford

April 5, 2022

I like that you cut to size.

P.S.

October 14, 2022

Pricing and availablilty

M.R.

April 5, 2022

Quick response to questions.

T.F.

March 10, 2022

One of the nine 3’ x 4’ sheets of stainless steel was out of square but other than that the ordering and receiving was easy and smooth.

T.B.

March 9, 2022

Well stocked, fast turnaround. Everything you need, when you need it.

Mark Tidball

March 9, 2022

Staff is very knowledgeable about their products. They are very quick to respond and are able to meet our short turn-around requests.

R.B.

March 9, 2022

Great service! We need pricing and orders very often, and they always arrive quickly. We often need to revise and it’s never a problem. Frank is great to work with.

T.G.

September 15, 2022

Good quality good service nice people to deal with

B.

March 2, 2022

deliver both my orders at the same time as requested

A.R.

March 2, 2022

Good prices, customer service rep at Albany (Frank) is great and professional, always turning around quotes even for small quantities in a timely fashion.

Mark Patenaude

October 14, 2022

Fast and accurate service

R.M.

February 11, 2022

Order was timely prepared, Customer greeting and knowledge was great. Thanks

Matthew Doheny

February 9, 2022

Frank and the team over over at the Albany location are rock stars!

Beth

February 9, 2022

Great customer service and very fast

S.M.

January 13, 2022

Thanks and its a pleasure doing business with your company

A.C.

January 6, 2022

Very friendly, thanks!

H.C.

January 6, 2022

Fast, friendly service. Got just what I wanted with no delay. Great communication. Will definitely come back.

W.S.

January 6, 2022

Price

M.D.

January 6, 2022

i can get what i want any time
the albany ny branch is run by a woman named
Diane.
very nice very hard working woman she knows her product
but
the one thing that i or we as customer is the cost is just getting redicoulice high
I beleve that this co. CEO. could take a cut in salaries & benifets to give back to the community
IM [FIRST NAME REMOVED] and i havent spent thousands of dollars here but hard earned money
i like the quality of your products
please read this and think about it
thank you

S.M.

August 5, 2022

Location and quality of service

George Law

December 21, 2021

Simply the very best metal products anywhere in the Empire State of New York. And the kindest most helpful employees on earth!

F.W.

December 21, 2021

service was great the aluminum i needed was in stock and the price was great.

B.N.

November 16, 2021

Great selection, quality, and fast.

M.P.

February 7, 2023

the service was on point.. the delivery was quick and efficient.

R.S.

December 2, 2022

Very prompt

John Vanheertum

June 9, 2022

Always prompt and have the order ready quickly. Great service!

T.

March 8, 2023

We use Metal Supermarkets often for some of our oddball orders.
Frank knows his products and is always available to answer questions

Eric White

October 7, 2021

Responsive customer service, delivered project on time, and with a reasonable price. Will absolutely use you guys again for more custom metal work when the need arrises. And when I was in the office I overheard the owner donating work for a local school. Just reinforces my opinion of your business practices. It was a great experience for me from order through delivery.

B.W.

October 6, 2021

Great service. The Albany store has the best customer service.

J.S.

March 8, 2023

At the Albany NY store, a great place to buy metal, no matter how little my orders have been. Great people to deal with. I appreciate them being there.

B.L.

October 6, 2021

Individual, custom sized jobs/products

Larry Frederick

October 6, 2021

Everything was done on time and professional

Jared Funari

October 6, 2021

Fantastic customer service. Extremely fast turn around for custom fabrication

Benjamin Boswell

October 12, 2023

quick, efficient and good price.

Kevin

April 12, 2022

large selection, quick service, vary knowledgeable and friendly customer service.

Sal Zarrelli

September 5, 2021

Frank took my sketch and had their fabricator create exactly what I needed. It came out perfect and for exactly the price quoted.

Mark Tidball

March 9, 2022

Very Helpful and Responsive!

B.B.

August 11, 2021

they normally have what we need or can get it in a timely manner. Frank is very helpful!!

Stan Weaver

August 4, 2021

Fast turn around, good prices and friendly people!

S.C.

July 1, 2022

Good at giving quick pricing, many times over the phone on the spot. Sometimes they need to call back which they do in a timely fashion.

Good service.

T.L.

August 4, 2021

Fast speed. Meets the specs.

D.C.

August 4, 2021

pricing and location is good and usually have the steel i need in stock.

Jeff Sylvester

August 4, 2021

From the quick service to the great prices I cant think of another good thing to say how good Metal Supermarkets is !! Im sure glad I found them ….

Williams Hawkins

August 4, 2021

I was able to get long lengths of 1 1/2″ stainless steel tubing at a reasonable price. I used the tubing for railings. It is very difficult to get longer lengths (over 8′) of tubing because the shipping costs are very high and delivery times are long. Metal Supermarket solved this problem by having 20′ lengths of stainless steel tubing in stock. Great job!

Matthew Doheny

February 9, 2022

Excellent service every time I go there.

Michael Tizekker

August 4, 2021

Frank made it easy to get the parts done and pick it up.

D.C.

August 4, 2021

Availability of materials and cost is competitive.

Bryan Winters

August 4, 2021

.

C.R.

August 4, 2021

I needed a small piece of 3/8″ aluminum (7″ X 9″) to mount a powered jack/dolly to my car trailer. I thought I’d have a problem getting such a small piece. They gave me a fair quote and cut the piece to size and I picked it up the next day. The whole process was very efficient. The next time I need something, I’d contact them first, before searching the Internet!

C.W.

March 8, 2023

Quick, accurate and reasonable price.

Les Baird

January 11, 2024

I like working with the staff on difficult fabrications.

Barry Nark

June 16, 2021

Respectful and Friendly on phone

Everything is as I Requested

Keith Wisner

June 6, 2021

Ordered sizes needed and order was cut to size and shapes as needed.

R.T.

June 3, 2021

Easy to order. Material delivered as expected.

Steven Meyer

June 3, 2021

Dependable, considerate and prompt with delivery

J.K.

June 3, 2021

Fast, friendly service. Good prices. No complaints.

Andrew Booker

December 2, 2022

Ease of access, always have the materials

Frederick Dohring

May 13, 2021

If small parts are needed your company provides the easiest service.

R.S.

May 12, 2021

You can supply the hard to find material!

T.M.

May 12, 2021

parking is the only problem I see

J.C.J.

October 12, 2022

YOU STOCK CARBON STEELS, SOME ALLOY STEELS, ALUM, COPPER, BRASS, CUT TO CUSTOMER SPEC AND NO MINIMUM ORDER.

D.C.

May 5, 2021

Fantastic service and products were delivered in a timely manner. Thank you!

Joe

May 5, 2021

Helpful, offers advise, courteous, great timely service

Edward Lemerise

May 5, 2021

Customer service was great. prices a little high, but not to bad

Chuck Nielson

April 3, 2021

Prices were great and delivery was on point….very happy w ur services…Nielson Construction Services

G.

April 3, 2021

Quick response, gave alternative material options. Great price.

Alan Condon

December 8, 2022

Always great attention to detail and service and quick turnaround

G.S.

March 9, 2021

Excellent service!

M.F.

March 9, 2021

Willing to take on small specialized jobs and did a great job delivering quickly.

Guy Colville

January 11, 2024

Fast freindly

George Walling

March 5, 2021

Orders are ready very quickly. People at the sales counter are helpful and friendly. The “shorts” rack is a great resource for home projects.

S.M.

March 3, 2021

Communicate. When looking to have the work done the ETA given was about a week. Following payment the days stretched into weeks, with no follow up nor were calls returned when I would call to inquire – it felt disrespectful of my time and business.

In the end, the work was done well and I am pleased with the products.

J.W.

March 3, 2021

Quality and speed of fabrication

M.O.L.

March 2, 2021

Frank L. was great to work with. The initial quote process, production, and delivery was very timely. A great help in keeping our project on track.

A.G.

March 2, 2021

responsive, fair pricing

Dave Clayman

February 4, 2021

Fair prices for small quantities

J.N.

February 4, 2021

Good web site, quick responses for RFQ, found what I was looking for.

S.G.

February 4, 2021

Great customer service. Order was completed in a timely matter.

S.M.

February 4, 2021

pricing and location are good

Jim Hamilton

November 8, 2023

Good variety of materials custom cut to size, at a reasonable price with quick turnaround. My go to supplier for metal stock.

Sam Wechsler

January 13, 2021

Great response time. High quality work and products. Good prices. Professional staff. Love this place. Keep it up Frank and Diane.

Brandon Hintz

January 13, 2021

The process was simple straight forward and quickly allowed me to get the material we need.

J.C.

January 13, 2021

Ordering was easy and service was prompt and courteous.

D.V.

January 13, 2021

Convenient and easy to order and pick up.
I find calling the office to place my order is the best way for me a I can ask questions if not sure.
The staff has always been very helpful and the order is ready quickly for me to pick up
[NAME REMOVED]

Paul Plante

January 6, 2021

I like the service and the rapid turn-around on my orders, plus the custom cutting which for me is a big plus.

J.M.

January 6, 2021

Quick, accurate

N.G.

January 6, 2021

Thank you for being very prompt and professional.

Chris Scully

January 6, 2021

Great job! Happy New Year!

B.L.

January 6, 2021

Moderate price, prompt service

J.C.J.

December 23, 2020

CARRY, CAN SOURCE ALLOY & NON-ALLOY METALS.

V.D.

September 15, 2022

Absolute best customer service. The rep for my company is always available, quick turnaround time on quotes and keeps delivery promise dates. Totally reliable source for metal and they have stock sizes for most metals. I couldn’t do what I do without this excellent service.

Kathy Leutsch

December 7, 2020

I’ve been very impressed with your CS team and their efficiency!

W.R.

December 7, 2020

Company has a quick response when ordering materials and sending drawings for quotes.

R.M.

December 4, 2020

Great service

M.M.

December 4, 2020

You have what we need most times and the service is quick.

George Law

December 4, 2020

Great prices. The best people and the best customer service anywhere!

M.D.

December 4, 2020

A good variety of metals and shapes that are locally available

R.T.

December 4, 2020

Order was done fast and accurate.

J.A.

December 4, 2020

Easy, fast and great customer service.

Dan

December 4, 2020

Have good selection of common material in stock if not ,get it in fast, competitively priced. Quick turnover rate. Knowledgeable and friendly.

F.S.

November 11, 2020

It would have been helpful to view my product in person before purchasing.

T.P.

November 4, 2020

Easy to pick up. Good prices.

V.M.

November 4, 2020

easy to send a request via email.
quote sent back same or next day.
order received in about a week.
Perfect customer service.

Clair Hesselton

October 12, 2020

Easy to use no matter the size or amount of material needed.

Ron Renzi

October 7, 2020

Very responsive… frank went out of his way to get what I needed, which was a bit out of the norm for stainless steel pipe

Melissa Dearborn

October 4, 2020

New steel i all ways get what i want
even tho the prices keep going up ..
i like Diane in the albany ny shop she is all business and a hard worker…

Allison Munday

October 4, 2020

Perfectly made A stainless steel topper for a dresser. Handled my small request professionally and turned job around in no time at all!

B.M.

October 2, 2020

Price and service

Shopping from the UK?

Visit our UK website for our stores, online ordering and product availability.