See what our customers are saying about our Alexandria Store

C.B.

Quickest turnaround time of any shop I called and the salesperson was knowledgeable.

Y.M.

Amabilidad y atención al cliente en español

G.M.

Services are quick to respond on request and orders are generally completed either next day or two helping move service along.

J.M.

I wasn’t 100% sure which product I needed, but the guys I interacted with were very helpful and went above-and-beyond the call of duty! I would absolutely work with them again!

J.T.

Friendly staff, and prompt service, and quality parts

D.C.

I’ve already recommended the Metal Supermarkets in Alexandria to friends. I like being able to buy exactly what I need (custom lengths/measurements) of different products. The prices are very competitive and as a new customer that really matters a lot.

A.L.

El exselente servicio

S.R.

Order was done in a timely manner, service over the phone was great, and pick-up was simple and quick.

T.J.

Local distributors and quick response.

J.B.

Availability

J.B.

Great customer service. (But you pay for it in the price of the metal).

G.B.

Friendly knowledgeable staff and comprehensive selection of metal at a fair price.

J.P.

IVAN WAS VERY HELPFULL I WILL BE BACK!

M.C.

SuperMetals provides excellent service! I own a manufacturing company and am completely satisfied with their prices. The staff is polite and always willing to help.

M.N.

Great service and prices.. thanks!

C.S.

I absolutely love this place! the staff and selection is awesome and always very friendly.

E.W.

Service is fast and friendly

T.S.

Working with Metal Supermarkets was a great experience. I am not a metal person, but was happy to have a friendly voice from Metal Supermarkets when I called. I was able to connect with them, and get exactly what I needed to complete my project.

E.M.

What I like:
Selection – the metal shop has almost anything I would need in stock or can get it
Pricing – the prices are fair and consistent with the market
Additional services – someone is always available to assist with a selection or a cut job
Variety – there are so many different types of metal available
Scraps/Remnants – for hobby-related or just the right size, the remnants section is my go-to

What I would like to see:
More locations toward the western-Fairfax and Loudoun Counties area

Love the store

R.M.

Prompt and affordable

T.D.

I love the ability to walk in and inspect the inventory to see what I need. And the customer service is impressive!

A.E.

They had what I needed and cut to size quickly.

D.K.

Ready availability & ability to order non-standard sizes by a welding & vehicle repair hobbyist.

B.B.

Fast and convenient

J.R.

The service was super. Both employees were engaged and found a way to meet my needs.

T.J.

Ease of accessibility, product availability

C.D.

They did very well by me, great communication and no issues. Check out process is a little slow but that’s not the staffs fault

M.Y.

Convenient location and friendly staff!

M.L.

Good selection, fast service

M.Y.

my first time there! was welcomed upon entry, and astounded when I saw your inventory of sheet, tube, and rectangular steel, aluminum and stainless products! Your prices were great! a welcome sight. look forward to returning soon to support my projects.

B.V.

Competitive prices, awesome customer services.

F.N.

Awesome

D.C.

Reasonable prices and items in stock when needed.

T.P.

Knowing the product

R.H.

Courteous, prompt and professional

M.H.

Ivan was there when I needed him , great customer.

G.K.

Ivan was very polite, knowledgeable and responsive. He provided spec data information immediately and the material was ready for pickup the same day that I called. The Alexandria Branch must be well stocked and managed.

J.M.

The specific product wasn’t in stock and you were able to get us something while we were there and turn it into the product we were originally looking for. Super customer service!

N.B.

I’ve used metal supermarkets all around the US. I actually haven’t visited the Alexandria location, but one thing is that that I find, only at certain metal supermarkets locations, the “drop bin”
Some metal supermarkets have drop bins where you can find almost scrap prices for drops of steel. Idk if your location has that, and I’ve been meaning to stop by,- but if you don’t sell your drops, you should.

H.K.

Fabulous service and very attentive. I found this group extremely helpful!

J.H.

I learned of MS from a radio spot and stopped by the same day. Ivan was extremely helpful and hospitable to look at anything, select and examine possible choices for my project, and ultimately cut the tube perfectly into exact lengths for me. I could not be more pleased with my experience and the nice interaction with Ivan. I have already mentioned MS to others. I will surely return for more material soon, now that I know the location and the outstanding service there.

S.H.

Great selection of metal products at very reasonable prices. Staff is always very helpful.

F.N.

You guys can really be super-fast.

C.A.

Ability to fill a small order, cut to size, at a location convenient for pick up. I imagine a large order would be more economical at a vendor like Potomac Steel, but for my modest project Metal Supermarkets was perfect.

D.G.

Stock was available an vs cut to the dimensions I needed without additional cutting fees and at a much better price than my previous metal supplier. Small order, but they executed perfectly!

L.G.

My biggest problem is of my own making.
After receiving materials and taking them to the job the client changed the project. Now I have 8 20’ pieces of aluminum square stock I can’t use
At this time I have not heard back if it is returnable.

M.W.

The guys a Metal Supermarkets Alexandria are great to work with and they provide top notch customer service.

G.F.

Great service

R.G.

Mr. Pujol is an excellent representative of your company.

C.R.

You could make your prices more realistic. I recently got a quote from you of $42 for a 38 inch piece of 1/2 inch aluminum tubing. 36 inches of the same size tubing at Home Depot was about $12- but I needed a longer piece. I looked on Amazon and got a 48 inch piece for about $24 shipped. Not sure why your tubing is so much more- the Home Depot piece was thicker walled even, for less money. I get that it is a special order, but this is way pricier than I expected.
On a positive note- Ivan at the Alexandria store is doing a superb job- he is a definite credit to your brand! He is very pleasant, thorough and professional. I recently left a pair of glasses in the store and discovered I left them there when I got home. I called him and he quickly located the glasses for me and held onto them until I came back to pick up my order. Well Done Sir!
Thank you for the opportunity to comment!
v/r, Chris [LAST NAME REMOVED]

J.K.

Mr. Pujols is fantastic to work with. Very knowledgeable and friendly.

T.W.

Reasonable price and top customer service. Thank you.

W.M.

While metal prices seem to be high to me, Metal Supermarkets costs less per foot than I’ve found at the national building supply stores for the same items – PLUS – Metal Supermarkets cuts the stock to length at no additional cost and charges by the inch. The end result is a better deal all around — less work for me, minimal waste and lower price!

A.B.

The level of service from Metal Supermarkets is top notch. The Alexandria location has been able to fulfill our orders in the time frame we need each and every time. The phone is always answered when we call, unlike other vendors who put you on hold or don’t answer at all. Ivan is very professional and has excellent communication with status updates. Prices are very competitive, and again inventory is vast. They are my first call, am I’m sure it will stay that way.

T.J.

Great customer service, both in house and over the phone. Delivery was next day, as promised. Great prices. Will definitely use again!

J.M.

Easy process, fast service and excellent customer service, thanks

L.C.

We are happy to have your services in our area.

L.A.

Very knowledgeable, excellent service

M.L.

Courteous staff; selection met my needs

B.V.

Good customer service and fast delivery. My go to supplier for all my fabrication needs.

A.R.

Ivan was incredibly helpful courteous and knowledgeable. Definitely my. Go-to metal supplier.

T.P.

They know metal good prices very helpful

A.D.

Excellent customer service and very patient with their customers. This was my first experience with building a house and Ivan and Carlos with the Alexandria Va store were phenomenal.

[NAME REMOVED]

J.F.

Fast, accurate and priced right!

B.A.

Good service

R.Q.

Ivan has been fantastic to work with and we as a corporation greatly appreciates him.

J.E.

Easy and fast!

I.P.

Very affordable and efficient services

R.H.

Available

S.N.

The office manager worked with me to find a cost effective solution to my project.
he quickly did the work and offered to help on some additional modification to the material.

J.P.

Quick and attention

J.L.

Ivan is great. He made everything easy.

A.D.

Great customer service ,good price

C.T.

High quality and professional staff.

B.H.

Great Selections and great service!

M.H.

Convenient

M.C.

Items came in ahead of schedule and were exactly what I ordered. Quick, professional, and reasonable pricing.

D.C.

Employees loaded sheet on truck.

J.K.

Mr. Pujols is great! He’s super friendly and made me (a weekend hobbyist) feel welcome.

D.P.

Had what I needed at a reasonable price. All pieces were cut while I waited so I did not have to make two trips.

S.J.

Easy to order and easy to pick up good quality material!

S.S.

Convenient, good communication, fair prices, custom cutting/bending, no waste. Wil definitely recommend and return.

S.H.

Abundant selection, very helpful staff at very reasonable prices.

C.F.

You have metal

M.G.

Quality is amazing

M.C.

Available, affordable, cut to size

S.T.

convenience – like that you cut the metal and sell by the foot

J.R.

Excellent customer service!!

T.K.

Metal SuperMarkets for the win! I’m a concrete contractor that had been on an already tight schedule when we encountered an issue with delivery through another vendor. In a time crunch, the Alexandria store was able to come through on super short notice and not only have the metals I needed, but all cut & packaged for me when I went for pick up. Everything I ordered had been cut to size & allowed us to pass inspection. We will definitely be using again in the future!

C.G.

Product was exactly what I was hoping for. Carlos was very helpful and pleasant to work with.

J.S.

Really like the staff and fantastic source for metals I need need when I need them!

C.H.

Great service

M.R.

Excellent service prompt responses and Ivan was very knowledgeable and helped me out tremendously. A++

S.M.

Exceptional, reliable, and fast service was provided.

C.S.

Ivan was very quick and friendly, and everything worked out perfectly well, and the quality was exactly what we had hoped for.

T.M.

Good service, fast & friendly.

J.F.

reasonable prices, super helpful staff.

M.S.

Reasonable price, great service

A.G.

Great service. Staff was accommodating and helped me find the metal that I needed, and then cut it to length. I will be be back for my future needs

E.M.

Quality materials, availability, flexibility on sizes and lengths, variety of materials, explanations of the dimensions and suitability of the materials for various applications, and that I can get materials cut to length at the store or shipped. Been looking for this for a long time and the big-box home stores just don’t even come close

B.A.

Needed steel was cut while I waited. Was in and out in 30 minutes.

B.F.

Local…no shipping costs.
Easy phone transaction.
Small purchases possible.
Knowledgeable, friendly staff.
Short turnaround for custom cuts.

G.B.

Great staff with a good selection in stock at a fair price.

M.S.

Great service , reasonable pricing

P.B.

Representative was very knowledgeable and very friendly.
I will definitely will coming back for more metal supplies

J.M.

It is convenient to grab a few small pieces of metal. But the pricing is high and sometimes and extra 50-75% more than BMG Metals or other metal suppliers. The manager at the Alexandria store says the metal is a stronger steel. That maybe true, but, I’m not using it for structural purposes. The pricing isn’t that far off from Lowes or Home Depot. So if I’m not looking for a specific style, I will just go to those box stores and pick up the small piece I need. Except for plate steel or aluminum. The box stores are ridiculous. I do a lot of metal projects and don’t mind getting 20′ pieces.

B.M.

Very helpful staff

C.T.

Guys were friendly and helpful. We will use them for our metal needs in the future.

K.G.

The products were high quality and Ivan was extremely helpful. Would definitely recommend.

C.B.

Helpful and professional services. I will be a return customer

B.V.

Very attentive and knowledgeable with quick quotes and free delivery to my shop. Could not be happier with their prices and service.

L.B.

Very good service

B.H.

best factor is ability to buy small quantities of metals in lengths that are difficult to ship

C.S.

They were very helpful, had the piece of angle iron I needed, and cut it to length while I waited.

J.S.

Ivan is top notch. Knowledgeable and friendly.

J.W.

Customer service

S.W.

The service was fast and friendly. They did a quote, took my order, and produced my order within a span of 3 hours. I would highly recommend them.

K.H.

good selection of materials, easy to work with

D.K.

Low stock on aluminum tubing.

W.L.

Fast reliable service

M.S.

Ivan was very helpful, and the storefront is conveniently located

D.M.

Good service

Personable

P.B.

They were very quick to respond and assist us

B.S.

I met with the sales associate, I apologize for forgetting his name. He was excellent in showing me drop cuts to purchase. These are being used to instruct young students on welding.

J.D.

You have a good selection of materials. I would like to see some shorter aluminum rods available for the hobby machines to use with small lathes.

S.B.

There was a couple of mixups on my small order, but that’s understandable when you’ve recently opened and trying to work out the kinks. The owner even offered to comp the cost on my order, but I politely declined. It was very appreciated, however, I’m not that kind of person. I paid for something, and it was delivered to me as I ordered. I’ll definitely use you guys again, and recommend you!

[NAME REMOVED]

C.P.

Good [LAST NAME REMOVED], easy pickup, and I feel like I belong there when I shop.

T.C.

I got exactly what I needed at a reasonable price.

M.A.

Agent was very helpful
Prices high

T.Z.

Efficiency

S.T.

I guy name Ivan was very helpful and the place had everything I was looking for. Ivan was very patient with all the questions I had witch I appreciate very much

V.P.

You have a lot of material. You can cut material and we pay dearly for the material.

K.K.

Service was excellent and helpful. Product was free of defects and the correct dimensions

F.C.

Service was wonderful and they were very helpful

G.B.

Great staff and service at a fair price

J.T.

Metal supermarkets had exactly what I needed and with a quick turnaround.

R.R.

very fast and great service.

C.W.

The location is the reason for the high recommendation. We’ve had some issues with delivery drivers leaving without making contact via phone or in person rather than dropping off metal. Our business has each dept head manage orders and sometimes the invoices are sent to wrong people or not at all. All new-location growing pains that I hope will improve.

J.M.

I could walk in and speak to someone that was very knowlegeable about metal products. Plus it took less than 10 minutes to order and to have my pieces of plate cut. I’ll definitely be back and will also be referring my other builder friends.

W.H.

Good profesional

R.C.

I walked out with just what I needed. Fast service from the team on hand. Many choices of metal for my application. Thank you

D.L.

Helpful patient staff

J.C.

Customer service and interaction was exceptional