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See what are our customers are saying about our Barrie Store

16 Truman Road, Barrie, L4N 8Y8

4.9 Star Rating - 227 reviews

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T.B.

June 9, 2022

Easy and convenient. Almost everything is in stock.

S.D.

June 9, 2022

Good service thank you

M.

June 9, 2022

Fast efficient and knowledgeable service

T.C.

June 8, 2022

Really friendly and helpful staff. Always willing to help! Fair pricing although steel is incredibly overpriced everywhere at this time.

Mike McKay

June 2, 2022

Metal Supermarkets, Barrie Location is GREAT. Even though price per pound is more expensive than others, I don’t need bar length material, but a few pieces cut to length, and these guys happily cut it to exactly what I require, in a timely fashion. I will happily pay for quick accurate service. Mike McKay Dock on A Rock Inc.

G.D.

June 2, 2022

Quick and easy to deal with

T.B.

June 2, 2022

Excellent selection, stock and knowledgeable staff.

B.B.

May 11, 2022

friendly competent staff and manager

K.J.

May 6, 2022

Better price point

C.C.

May 6, 2022

Helpful staff and good selection of materials

Brad Kane

May 5, 2022

Friendly and very helpful staff.
Most of my orders require extra cutting and these are always done consistently and quickly.

When my order is ready I am notified and it is always packed well for easy handling.

D.J.

May 5, 2022

The experience was great, the staff were very helpful

Elizabeth DeOliveira

May 5, 2022

customer service is amazing . products have never been an issue.
thank you so much for your great support.

Dan Birkett

April 13, 2022

Great Customer Service with quick delivery to site!

Stan Weisbeker

April 12, 2022

always had items I needed and cut to size as needed…
the staff is friendly and knowledgable .. and eager to assist with my project questions regarding metal

Bill Chamberlain

April 12, 2022

Fast friendly service!

Doug Graves

April 9, 2022

The product was ready and waiting for pickup when I arrived.
Thanks.

Martin Ford

April 6, 2022

I never have enough time. The staff at the Metal Supermarket Barrie, makes purchasing metal product easy. They are helpful with good advice.

Sincerely – Martin

Donny

April 5, 2022

Excellent customer service

R.A.

April 5, 2022

Great bunch of guy with super service.

R.

April 5, 2022

Quick, friendly, efficient

S.

April 5, 2022

People are friendly, and service is prompt

T.

April 5, 2022

Service.

J.S.

April 5, 2022

Prompt and friendly

David Pinchin

April 5, 2022

The customer service from the Barrie location is outstanding. Thanks very much.

M.M.

April 5, 2022

Great customer service

Chris Gordon

April 5, 2022

Fast and excellent service.

V.

March 9, 2022

Knowledgeable staff and fast service!

J.

March 3, 2022

All staff at your Barrie location
Are always very friendly know there products really well I believe they have the best price

M.C.

March 3, 2022

easy to place an order, on an item that is not carried by all metal suppliers (in this case Kawartha metals)

Andy Simpson

March 2, 2022

High quality steel with no minimum means I can order what I need. And the representatives that I dealt with were absolutely wonderful. They were able to walk me through the whole process and recommend materials to complete my project on time and on budget.

T.

March 2, 2022

great customer service/ quick to fill orders

Tom Gutowski

February 22, 2022

Materials and professionalism.

N.B.

February 22, 2022

Excellent service.

W.B.

February 15, 2022

Rapid and Succinct communication and completion.

Larry Sawchuk

February 15, 2022

The guys on the front counter were very helpful when I went to pick out the steel I needed I believe it was Nathan (akaCharles)

K.D.

February 15, 2022

Quality stuff and friendly staff.

Mike

February 15, 2022

Usually have or can supply.Friendly staff.Competative price.

Doug Formac

February 15, 2022

We like the fast replies to emails and quotes

R.M.

January 13, 2022

Excellent staff, very friendly

Alex Krivoruk

January 13, 2022

Excellent service

Tank Manel

January 6, 2022

I called for something I needed ASAP, you had what I needed, I came and picked It up.
Nice and Easy.

David Strachan

January 6, 2022

You have, or are able to quickly access quite, a wide variety of metal types and you offer to cut the metal to size.

Ross Armstrong

December 21, 2021

Responsive and courteous.

Dave Pethick

December 21, 2021

The service and customer service is just fantastic.

Dan

December 15, 2021

Products meet and exceed my needs and the service is quick, polite and accurate

W.

December 15, 2021

Helpful and friendly staff. Great selection and welling to look for rare sizes and availability of not-in-stock items.

Sidney Gero

December 14, 2021

Staff are friendly and knowledgeable any thing you need cut to order the right place for all your metal needs

E.V.

December 14, 2021

Helpful and friendly staff and decent prices.

W.P.

December 14, 2021

Excellent support for some low dollar sales. Reliable, same day quoting. Perfect supplier for cut to length small quantities

S.M.H.

December 14, 2021

You can material cut to length and don’t need to order a 20’ length.

G.P.

December 14, 2021

Service is fast and accurate and the staff are very helpful.

Mark Crowe

November 9, 2021

Prompt professional service

D.

November 9, 2021

Picked up sheet brass that ended up being tarnished but the staff worked with me on price and took the product anyway and ended up passing the test with my client.

E.S.

November 9, 2021

Range of products and friendly, knowledgable staff

B.B.

May 11, 2022

I like the staff best. Helpful, accommodating, fast turnaround most times

C.G.

October 6, 2021

Service was excellent, friendly and fast
Thank you

Mike Mckay

October 6, 2021

Great service from Jeffery, Nathan, and Will in the Barrie store. Place an order for the material you need, pay, and pick up. The KISS principle at its best.

S.C.V.

October 6, 2021

Has the product needed and fast service

T.

October 6, 2021

Fast friendly service

S.N.

September 9, 2021

Wil and the guys at the Barrie location were incredibly helpful and got me back up and running in no time. I’d be more than happy to deal with this division again.

Mike Beneteau

September 9, 2021

Quick quotes & fair pricing.

R.M.

September 3, 2021

metal!

J.B.

September 2, 2021

The ability to get small sizes and quantities.

C.

September 2, 2021

Always prompt response. I have always dealt with professional people. Not cheap, but always there.

D.

September 2, 2021

We like that most of the time we call in the morning and the product is delivered to us in the afternoon or the next day.

Allan Bowman

September 2, 2021

Metal supermarkets have fast, efficient, and customer friendly services along with a great stock of materials and knowledge.

A.W.

September 2, 2021

Very courteous, cut material on size. Prices are very reasonable, and delivered on time.

A.E.G.

August 11, 2021

Quotes and delivery are quick, professional service advisors, local. I appreciate there help, thank you.

C.W.

August 12, 2021

Pricing

N.B.

February 22, 2022

All the guys go out of there way to help only wish the price of METAL would come down

Stan Weisbeker

April 12, 2022

Wide variety of metals

R.D.

April 5, 2022

Good selection, and prompt service

M.

August 4, 2021

Knowledgeable staff. Fast service.

Michael Monahan

July 12, 2021

Your were able to get the products I needed when my other local supplier could not — and at a reasonable price.

Pat/ Monty

July 12, 2021

Personal service. Great employees. So helpful.

B.M.W.D.

July 10, 2021

I ordered 3/16 stainless steel plate . It was cut and at the store in two business days . It was great . Service was great jeff at the barrie store was very busy but made time for me . Very pleasant to work with . Thanks again Ariss welding and [NAME REMOVED] .

C.H.

July 10, 2021

Great quality and perfect/accurate cuts

G.N.

May 5, 2022

In stock, delivery available.

Jean-Louis Marin

July 10, 2021

The team at the Barrie area go the extra mile for customers. Excellent service!

R.S.

July 10, 2021

Awesome service

John

July 10, 2021

Correct product efficient friendly service

D.

June 4, 2021

I found the staff friendly and knowledgeable backed with excellent customer service. I will continue to use and recommend this company.

E.K.

June 4, 2021

Individuals spoken to were great. However written communication was not always clear – i.e. some questions asked/answered while other questions asked more than once but not answered/addressed

G.L.

June 3, 2021

Good people to deal with. Good stock and quick service

Bryan Maharaj

June 3, 2021

Excellent customer service and fast! Product was exactly as ordered and made of good quality.

E.V.

June 3, 2021

Excellent service and friendly staff !

Michael Hopkins

June 3, 2021

Both Will and Jeffrey were amazing. Through my whole project both of them were helpful and knowledgeable about what material I needed. Thanks again guys.

Glenn Kozun

May 12, 2021

The guys @ Metal Supermarket have always been very helpful, friendly, courteous & a pleasure to deal with. Emails have been followed up quickly & service has been exceptional. Would highly recommend.

G.P.

May 12, 2021

Quick turnaround and helpful staff.

G.B.

May 5, 2021

You do what your asked to do.

G.D.

May 5, 2021

Excellent service and support Thanks

V.B.

May 5, 2021

I like that they cut the metal to size , always prompt and friendly service.

J.M.

May 5, 2021

good quality steel, best place to find what I’m looking for. not many other places sell metals.

L.B.

May 5, 2021

Minor order problem was promptly rectified, correct order was picked up, would do business again no problem.

B.K.

May 5, 2021

Quick response to my inquiry. Easy order and payment process. Prompt pickup and excellent service.

T.H.

May 5, 2021

Time from quote to delivery was reasonable. You had what I wanted. Pickup was easy

Kenneth Stevely

May 5, 2021

The staff were very friendly and helpful with my order even although it was not a large order.

M.S.

May 5, 2021

Great communication. Quick response and great service. Thank you!

Alison O'Lonnell

May 5, 2021

Customer service is excellent

David Pinchin

April 5, 2022

Excellent customer service! They answered emails promptly and had my order ready incredibly fast!

M.T.

April 30, 2021

Great guys, great service.

P.G.

April 9, 2021

Price and fast service

Hudson Isherwood

April 8, 2021

Given the current world situation everything when very smoothly, The excellent staff worked with me to find what I was looking for and when that was not available go back and find me an alternate product so I can keep my project moving along. Nathan did several re-workings of my quote, never a problem, just kept at it till I was happy. The delivery service was excellent as well ( it was the first time I had not just picked my order up ) and I believe I will use that service again in the future. All in all this is why I always call you folks first, I don’t do as much metal work as I did years ago but when I do I don’t look any further, thanks again

Dana Leslie

April 5, 2021

The people at the Barrie location are always very helpful and friendly. They reply to my requests quickly. They make it very easy to do do business with them

D.D.

April 3, 2021

great custom, service for a tiny request!

S.T.

May 6, 2022

Friendly, helpful staff. No minimum order.

Dave Larmand

April 2, 2021

The staff and the service,

M.

February 15, 2022

Usually have what i need in stock.
Do not like the phones transferring to central office when trying to reach Barrie

M.K.

April 2, 2021

Easily in and out

F.B.

April 3, 2021

A bit quicker service for pickup would help.

L.C.

April 2, 2021

hi

Alan Sim

April 2, 2021

Professional, knowledgeable and reliable. Never a problem to ask for custom cuts.

Josh Drynan

April 2, 2021

Friendly and helpful staff. If they don’t have what you need in stocks they’ll bring it in for you.

J.D.

April 2, 2021

Availability, service, variety

Chris Bootland

March 17, 2021

From our first e-mail quote to our follow up questions to our delivery and pick up the Barrie Branch everything was handled great . The company provided excellent customer service which Is rare today . We will pass on your company to our business partners and friends.
Thank you Chris Bootland

Frank Albanese

March 10, 2021

Speedy friendly service with decent prices

Franca Piselli

March 3, 2021

Quick response
Excellent service and product
Delivery service a bonus
Very professional, efficient and knowledgeable about the product

B.B.

March 3, 2021

pleasant staff always eager to assist quick pick ups and deliveries

G.

March 3, 2021

supplied what I needed when I needed it

S.M.

March 2, 2021

Custom cut to the exact size required

E.B.

March 2, 2021

Excellent friendly and accommodating service!

Martin

March 2, 2021

Great service. And quick at getting back to you.

Jeff Pasko

March 2, 2021

Very responsive to enquiries
Good prices
Fast lead times

Ron McCrae

March 2, 2021

Great product and fantastic customer service

C.G.

February 11, 2021

Fast efficient and helpful polite staff

M.

February 11, 2021

in stock and quick service

L.S.

February 15, 2022

Very helpful staff and they certainly know their products. Prices are very good as well!!

R.P.

February 8, 2021

Great place to purchase metal. Knowledgeable staff and super helpful.

G.C.

February 4, 2021

You maintain a good inventory, provide quick email and telephone responses, cut material to size and generally provide great service and help when asked.

Steven Manzer

February 4, 2021

I have always had excellent service. The customer service training must be very good here. The staff are always helpful with a “no problem we can do that for you” type attitude. The orders are reasonable in price and quick to deliver.

Paul Francis

February 4, 2021

I had no idea where to purchase the material I needed for a project, and no idea how to cut it after I found the material. Metal Supermarkets were quick with a great estimate, and manufactured the pieces of metal to my specifications. It was just as easy as an email and a phone call. Big 5 star for Metal Supermarkets

D.B.

February 4, 2021

Fast service and good matrrial selection.

Drew

February 4, 2021

Great service!

P.W.

February 5, 2021

Bring your prices down

Ray Willick

February 4, 2021

Fast service, quality product and helpful staff.

Lisa Hambleton

January 6, 2021

I have found the metal supermarket very friendly and helpful, even if I’m unsure of exactly what I need and also to what’s available. They will do their best at meeting your metal needs. Their video teachings are are also very informative .

Kim Weese

January 6, 2021

Entire process was great , pricing was excellent , friendly staff

R.S.

December 12, 2020

good pricing and quick service

R.D.

December 17, 2020

Respond to emails within one hour.

W.

December 6, 2020

Always helpful and quick service. Great bunch of guys.

P.S.

December 4, 2020

The guys at Metal Supermarket Barrie are always knowledgeable, helpful and prepare my orders for pick up in a very prompt & professional manner.

G.R.

November 11, 2020

Efficient, friendly, helpful!

Solar Solutions (peter moonen)

November 11, 2020

Its amazing a company as yours doesn’t do Email money transfers, we had to drive to the store to pay for items as you don’t accept simple email transfers.

Why lose the Visa/Master card charges when you can be paid directly.

Hopefully this will be one of your next goals so you can make from Quotes/Invoices and get paid any way the customer wants.

Regards
Nass Canada DC Division

D.H.

November 11, 2020

Barrie Metal Supermarket is a great place to do business with. They are very professional and quick on getting your orders ready quickly.
I would highly recommend.

Gordon Bourque

November 5, 2020

I purchased a stainless steel sheet custom cut for a kitchen backsplash and when I removed the protective coating, there was damage on one corner. These guys made it right for me with a new piece. That’s great customer service.

T.M.

November 4, 2020

Great. Fast service. In stock. Easy pay. Will use again.

J.W.

November 4, 2020

Great prices on pre cut metal, amazing customer service and staff.

John Hanley

November 4, 2020

Curtisy for a very small order among the issues of covid

David Strachan

November 4, 2020

Wide range of materials stocked at multiple outlets. Good service too.

T.

November 4, 2020

Fast service , reasonable prices

D.Y.

November 4, 2020

Awesome staff, very flexible with all my last minute needs!

S.W.

October 2, 2020

Helpful knowledge staff.

D.F.

October 2, 2020

Good prices and good service. Fast response to questions.

M.H.

September 4, 2020

I required some very detailed fabrication work and it was completed perfectly.
I would definitely recommend Metal Supermarkets to others.

D.C.

September 3, 2020

Quotes are timely.
Delivered on time
Friendly and knowledgeable staff

D.O.

September 3, 2020

Open your store

Michael Hopkins

September 3, 2020

The customer service is great

G.P.

September 3, 2020

Quick turn around times and friendly staff. Ease of ordering.

R.

September 3, 2020

Efficient time line on getting back with quotes, 90 % of the time they have material in stock.

N.B.

September 3, 2020

The service was great and the aluminum I purchased was cut perfectly.

H.H.

August 12, 2020

Yer doin’ good!!!

T.O.

August 12, 2020

Great customer service from Paige!

C.M.

August 12, 2020

Organization and Cleanliness

Peter Guan

August 5, 2020

Price & Delivery

D.W.

August 5, 2020

availability
cost
service prompt and polite

B.G.

August 5, 2020

Simple, you had the material and made it available as was needed.

M.O.

August 5, 2020

Friendly service, price and delivery!

B.G.

August 5, 2020

Just make sure you get back to customers ASAP even if it is just to confirm that you are working on their needs even if you don’t have the answers yet.

R.B.

July 15, 2020

The service was typical of what I’ve come to expect from a metal supplier. There was nothing bad about my experience. It simply wasn’t super memorable is all.

Jeff Pasko

July 15, 2020

Fast response to RFQs
Accurate lead times quoted
Excellent Customer Service
Ability to source diverse products

J.S.

July 8, 2020

Professionalism, variety of product in stock, price.

Jonathan Henry

July 8, 2020

I’ve used metal supermarket a couple of times. The last order was for a custom bent piece of tread plate which had to be done entirely online due to Covid 19 safety protocols. It was done perfectly and within a reasonable time frame.
I would very much recommend them for all your metal needs.

A.H.

July 8, 2020

Everyone is very helpful

S.P.

July 8, 2020

Super easy to deal with and very quick service!

J.M.

July 8, 2020

Very responsive inside sales people. Couldn’t get my exact product (1/2” galvanized rods) but recommended galvanized pipe which would work. In cutting the pipe to size some of the ends were a little rough, hence my rating of 9 versus a 10.

S.M.

July 8, 2020

The service is excellent

G.G.

July 8, 2020

Never had any problems. Great service.

Allan Bowman

July 8, 2020

Fast and friendly service, decent prices. Why would I go anywhere else!

Brian

June 9, 2020

Helpful friendly and knowledgeable staff

D.B.

June 9, 2020

Friendly and helpful service and a wide range of metal products

J.D.

June 9, 2020

Simple straight forward process to get the metal I need for the work I’m doing.

W.

June 3, 2020

Staff were always friendly and very helpful.

A.B.

June 3, 2020

Everything I asked was done in a very professional and fast way. Definitely recommended. Can’t praise this guys enough.

Stephen Coles

June 3, 2020

Great products. Great prices. Great service (curbside pickup). Easy ordering and friendly people.

C.J.M.

June 3, 2020

Always have what you want, cheap, convinient. Amazing place

Gord Munshaw

June 3, 2020

The way your staff keeps my business operating. Delivering material on very short notice so that we can service our demanding customers. An A+ team that have been my go to for over 10 years and the main reason that we keep metal supermarkets as our main supplier. The staff in Barrie is by far your greatest asset!

Gordon munshaw
GMB Fabrication / Ironwood construction & design

M.R.

June 3, 2020

Had what I needed and processed the order the same day

G.Y.

June 3, 2020

Great service. Quick response and great product and customer service.

M.L.

May 8, 2020

Great service and prompt communication.

V.R.

May 2, 2020

I found all the products I need and got very good service.

Alex Krivoruk

May 2, 2020

Great service

W.N.

May 2, 2020

In a time during COVID-19, Metal Supermarkets aka Barrie Metals was able to complete my order in a timely manner.They were closed to the public but online ordering was available. I have an autoimmune deficiency so I asked for delivery. That would cost an additional $25 for the 9.7 km drive across town. I then asked for curbside delivery thereby waiving the delivery fee. I phoned once I was in there parking lot. Carefully, they put my $200 order in the back of my SUV. It has an electric closure so they did not touch anything but inside.Once I arrived at home, I parked the vehicle in the garage for four days before I ventured into the back of my vehicle.

I had given the measurements and shared my dilemma with Tom Deans who was quite helpful. The repair system I devised indeed worked well so I am extremely happy.

J.F.

May 1, 2020

Convenient

L.D.

May 1, 2020

During covid
I still received great services
And no wait times

Rosemary Barker

April 12, 2020

Great service. Quick follow up on my request. I needed items well protected and you did a fabulous job. I was very pleased and the delivery arrived when you promised.

C.B.

April 4, 2020

Very quick and easy to order.

Nelson Bernando

April 3, 2020

Clean rust free products. Fair price and knowledgeable staff

Martin Morel

April 5, 2020

I placed an order the 2nd week of March while all the uncertainties of covert 19 were starting the staff took my credit card information over the phone processed my orders quickly and I was able to send my wife with a to pick up the product the staff loaded my Van up as soon as they had the staff available to help so my wife did not have to leave her vehicle this was before any curbside pick up. The staff there are friendly and very knowledgeable! 2 days later I returned to pick up the rest of the shipment that they did not have in stock of I could hear the neighbors alarm going off for another building and they were concerned for their neighbors. what a great community of people to deal with. I have been dealing with metal supermarket since 2007 in the London area and now the Barrie area since I have moved to the muskoka has and will continue to use metal supermarket as much as I can!

J.J.

April 3, 2020

Service staff was great and help full

S.A.

February 16, 2022

Where I go in Barrie they are very friendly and will help me by going above and beyond to get what I need

B.

February 12, 2020

Good delivery, friendly staff.

S.B.

February 5, 2020

Best service I have had with a business in a long time. I will very happily pass on your business to anyone inquiring about material.
Thank you

C.V.

February 5, 2020

Your guys always know which metals are available, and generally offer out ideas for better options than I selected, really great!

Jason Moore

February 5, 2020

Very happy with their services. Will be back for more metal soon.

Jim Miller

February 5, 2020

Price, customer service, Everything was as promised. Jeff and Paige were a pleasure to work with.

D.L.

February 5, 2020

The people are always helpful and quick to reply. It’s very easy to do busy with this company

R.H.

January 9, 2020

Staff are always helpful and pleasant and easy to work with. Great service!

Mike Kirk

January 9, 2020

The service is great, all the guys at the Barrie are very Helpful and great people. I would highly recommend Metal Supermarket

Harold Hore

January 9, 2020

Everyone I dealt with was friendly and helpful.

Paul Young

January 11, 2020

Excellent choice of materials and an outstanding service!

With no real metal working tools and equipment of my own, Metal Supermarkets Barrie makes fabrication projects possible for me that would otherwise be too costly or logistically involved for my skill level. They supply and cut the material I want exactly to my specifications, and there is no unnecessary cost or waste involved.

I can only imagine how important this service is to the small or mid-sized business whose work involves metal of any kind. Every purchase I have ever made with Metal Supermarkets Barrie has been enjoyable and satisfying. Excellent staff, excellent service!

Great work guys,
Paul

Matthew Crossett

January 9, 2020

You had what I needed and delivered it quickly.

Hunter Wilson

January 9, 2020

Great service and people. Easy to talk to and was able to get my steel cut as a walk in. Will be going back there for sure.

H.L.

December 19, 2019

All very good.

M.

December 12, 2019

when no one else was going to help with a small project you guys did it with enthusiasm, which is great because I am very busy with a lot of dangerous and time sensitive issues. No issues and a on time and delivered for a reasonable price..

Mike Mckay

December 12, 2019

Great staff, responsive.
Purchase exactly the material I require cut to length.
Timely in preparing orders, and acquiring material not in inventory.

Mike Corkum

December 12, 2019

Service is excellent and speedy turn around on my orders

T.M.

May 12, 2022

quote delivery times when requested.

L.

December 12, 2019

Friendly staff and very helpful, getting quotes on stuff very quickly, great place to do business

T.B.

November 12, 2019

Fast, courteous service! Great product!

C.

November 12, 2019

👍

L.W.

November 8, 2019

Reasonable prices, friendly staff, very quick and efficient.

C.A.

November 5, 2019

The price was better than anywhere else. Service was great.

Arpad Csorba

November 5, 2019

Materials provided were exactly to spec.

Lisa Hambleton

November 5, 2019

Full selection , good pricing , great staff and delivery. Totally appreciate the Metal
Super Market. As a metal artist … this is my go to!

T.G.

November 5, 2019

Very professional service. I received exactly what I ordered at a fair price.

Mike Windsor

November 5, 2019

Good service . Delivery to my door