Home Buffalo Reviews See what our customers are saying about our Buffalo Store 2230 Elmwood Ave, Buffalo, 14216 5 Star Rating - 239 reviews Powered by Listen 360 Anne Daniecki February 6, 2025 Great response time and customer service Vince January 14, 2025 Customer service is some of the best. Almost immediate response to emails with thorough explanations and pricing. Product is always ready when they say it will be. T.G. January 14, 2025 Great customer service, very fast response in getting orders fulfilled. We love working with Buffalo Metal Supermarket!!! J. January 8, 2025 Great crew, quick service, diverse stock. Tim January 7, 2025 Outstanding service M.M. January 7, 2025 Great people T.C. January 7, 2025 always have what I need and process the sale quickly Thomas Kuun December 6, 2024 Great team. great support! Great follow up and we appreciate David Thank you KuunFamilyProperties LLC Frank Bramer December 5, 2024 I never have any complaints. So happy I found this place a few years back. D.D. November 8, 2024 Dave, the owner, was very helpful to work with. I will go there again, thanks B. November 7, 2024 The service rendered was timely (quick), courteous, and professional. The product supplied was exactly as needed and of high quality. A well earned thank you goes out to Metal Supermarket Buffalo. T. October 9, 2024 Made the process easy,ordered what I needed in a timely fashion. Friendly to work with. B.H. October 9, 2024 The original material came in rusted. They ordered me non-rusty material and delivered it. I like the service and convenience. Employee’s focus on customer service even while being very busy. R.D. September 12, 2024 Great customer service. S. September 11, 2024 Outstanding customer service, everyone who works here is so friendly and helpful. Brian Kilianski September 10, 2024 I was able to get what I wanted when I needed. The guys had everything I needed in stock! Shane September 10, 2024 Cheaper then other metal supplier and quick response John September 10, 2024 The two guys who operate your retail warehouse are invaluable to me. They are friendly, willing to answer questions (even for a largely metal-ignorant beginner like myself), and full of excellent advice and guidance. I’ve only made two visits, and I don’t see myself buying elsewhere, largely thanks to the service provided by your employees in the warehouse. Marc Cilano August 14, 2024 Quick service…good prices J.B. August 14, 2024 You consistently fill my orders in a timely fashion. Your staff is knowledgeable and friendly, and they help load heavy orders. Thomas Gaulin January 14, 2025 Very Responsive and helpful. Help us find a solution for one of our bigger customers as they are preparing for a grand re-opening. J. June 14, 2024 We paid for metal for a project at our non-profit. Although this is not a company that we would normally work with, the customer service was fantastic and friendly. Great job! J.W. June 13, 2024 Expediency. Bill Sharkey June 13, 2024 a lot in stock and easy to work with. makes my job easier. John April 11, 2024 The guys who work there are friendly, helpful and knowledgeable. P.O. April 5, 2024 Fast walk in service and friendly staff Mark March 8, 2024 I was able to have it cut to size and the prices were pretty good in my opinion T.T. March 8, 2024 The customer service was excellent. There was a little hiccup with our order but was taken care of and we were notified immediately. J.D. February 14, 2024 Selection, price and lack of a minimum order. S.H. February 8, 2024 Fast, friendly and had what I needed William Schutt February 7, 2024 Quick easy ordering J.T. January 4, 2024 Service was prompt and efficient B.H. October 9, 2024 Friendly Service. Great communication. George Ingelfinger December 12, 2023 Steph was amazingly helpful. Prices were exceptionally low. Aidan February 8, 2024 very competitive pricing and order was ready in a few days. fast responce times Chris Marsowscz December 8, 2023 Excellent service as always. The inventory is second to none. J.L. November 15, 2023 Fast convenient and knowledgeable staff Lucus Lorentz November 12, 2023 Easy communication and no hassle ordering. They cut me 8 plates without a minimum. T.D. October 12, 2023 great service Kevin Clink October 12, 2023 Ray was very informative and helpful .. guys helped me load beams in my truck .. Great customer experience D.D. October 12, 2023 Always have a quick response and turnaround, always have material I need. Yefim Krigel October 5, 2023 Very good service Michael Farinacci October 5, 2023 I truly appreciated how transparent they were with the stock that I needed and how communicative they were about when it would be ready for me to pick up. I received exactly what I asked for, all of which made the whole experience an excellent experience. I will use Metal Supermarkets again and again. Thank you. E.G. October 5, 2023 VERY KNOWLEDGEABLE OF ALL PRODUCTS CONCERNING METAL AND THEIR INVENTORY…VERY HELPFULL IN SOLVING PROBLEMS,AND THE STAFF ARE CUSTOMER ORIENTED, AND “PEOPLE FRIENDLY” B.M. October 5, 2023 A wide variety of material to choose from. Good pricing. Great customer service. Mike October 5, 2023 Fast response to inquiries and friendly service! Howard G Knab September 14, 2023 The associate made an extra effort to check the physical inventory to insure our desired product was available. Tony Collini January 7, 2025 I had an issue with an order. The wrong dimensions were cut. When I brought it to their attention, the staff was apologetic (totally unnecessary) and resolved it quickly and eagerly. No need to plead and negotiate for a resolution. I felt their genuine care and concern. Very impressed. M.C. August 14, 2024 Convenience and selection of materials. Weco Tire & Auto August 6, 2023 Friendly fast service Judi Griggs August 3, 2023 Staff is extremely helpful and treats old lady artists like myself with the same professionalism and expertise as the big guys H.Z. July 14, 2023 Surface Michael July 14, 2023 Excellent workmanship – quality product – remarkably fast. My order was cut and available same day. Highly recommended! Jamal Norward July 14, 2023 The staff was very helpful and service was quick April July 8, 2023 Good customer service, friendly and informative. R.C. July 7, 2023 Super helpful!!! P. July 7, 2023 Great service, friendly people. Joeseph Wangler June 13, 2023 It was fantastic •do I get any discounts then? N.T. June 6, 2023 Service was excellent Very helpful Alex Nadiak June 6, 2023 Quick delivery on anything I order and staff is very easy to work with and responsive to any changes needed. O.W. May 20, 2023 Good service, helpful, easy to work with Mike Faulise May 11, 2023 Great service . Very helpful and fast service . Most of all price was right . Duane Coder May 11, 2023 Very easy to deal with and they have the inventory. Tim Weixlmann May 5, 2023 good price great service good stock T.C. May 4, 2023 Excellent selection, great service. Harry Wade May 4, 2023 Super nice & helpful. B.W. May 4, 2023 Service is quick, and everyone is knowledgeable. Many products on hand, but some steel is a little pricey compared to other shops (knife steel in particular). Jim Peszko May 4, 2023 Staff helpful and selection of material was more than I was looking for. R.G. April 11, 2023 Great customer service. Quick turn around time. X. April 11, 2023 be more timely T.F. March 8, 2023 Service was good. Product was good I have already recommended to others. Andrew Dan-Jumbo March 8, 2023 Products & services are prompt, reasonably priced & definitely addresses the needs of customers tackling small to medium sized projects. P. January 25, 2023 Works perfect for what I needed Hayder Zenki July 14, 2023 Good stuff and good surface G.W. January 5, 2023 Excellent service! They always call me back quickly with a quote and have my order ready for pickup. S.H. December 12, 2023 Service team is excellent to work with and they always have what you need Scott Wylie January 5, 2023 Dylan and Vince are great guys that work there. They are very helpful and provide quick service every time I need something. Dakota Thomas December 2, 2022 Very friendly and professional. My order was done in a timely matter and the whole process was very easy. Fair prices and good quilting work M. November 2, 2022 Punctuality. Pricing. Friendly staff. C.B. November 2, 2022 Service and Sales were great J.Z. September 15, 2022 They have helped me on quite a few projects. I always get great service. F.S. August 13, 2022 Good guys , convenient location J.L. August 5, 2022 Easy and fast. Good choice of drops for the hobbyist. Friendly and helpful staff. L. August 5, 2022 Very quick and simple C. March 15, 2023 Staff is friendly and helpfull Andy Widner July 7, 2022 Great service from beginning to end. Last minute order executed quickly and accurately. Mike July 6, 2022 Metal supermarket was timely with my order, helpful in determining what worked best for me and easy to work with. I am a local artist that works with different mediums including light steel. I will definitely continue ordering stock from them and refer others that do what I do to get metal from them. Mike P. J.B. February 7, 2023 Fast service and reasonable prices. Some supply chain issues lately, but that applies everywhere A. July 6, 2022 Dylan was extremely helpful J. June 6, 2023 Fast friendly service A++ D.L. December 2, 2022 Nice and easy. Keith Joslyn March 3, 2022 Fast and great for partial lengths of material with fair prices. Alex Thom March 2, 2022 I worked with (I think) Jack and David and they were SO helpful. I will be getting all my metal from the buffalo NY location J.S. February 9, 2022 Great employees and good prices! M. November 2, 2022 Always prompt and pleasant!!! B.Y. January 7, 2022 Always a great suggestion about which product to use Thank You J.G. January 6, 2022 Friendly staff and very helpful and good product with a good price K.R. December 20, 2021 great service L. July 8, 2022 Quick lead time on most common materials. Scott Wylie January 5, 2023 Great service, helpful sales staff P.K. November 9, 2021 I am a model sailboat builder. I needed a piece of aluminum for a keel fin. The employees treated me very well , cut the size I needed exactly to my template of the keel fin and I was on my way we’ll satisfied. [NAME REMOVED] C.S. October 6, 2021 Staff was helpful. J.S. August 11, 2021 Convenient S. July 12, 2021 great service great availability! K.D. July 12, 2021 You had the product I needed and you were able to have it ready promptly. G. July 10, 2021 Always have material when I need it. If it’s not in stock usually have it in a day. Great service !!! Keep up the good work. Kevin T Dugan November 9, 2023 My last purchase of alumunum flat stock was not cut square. Usually everything I get from there is good and cut square. J.B. June 8, 2021 Service Sacco Chris June 3, 2021 Knowledgeable staff Robin May 17, 2021 great! Ronald Fehr May 5, 2021 The ability to order small pieces, cut to size and the speed that the order is ready. Cant ask for more. Kevin Owens May 5, 2021 Great staff, friendly, and helpful. They even have delivery.. just no pepperoni Gavin Warren January 5, 2023 Most of the metal we purchase from Metal Supermarkets is in stock or available in a couple of days at the most. We always have received excellent service from our local Buffalo Store. Paul April 2, 2021 Everything, very helpful always D. April 2, 2021 Convenient, quick orderes pulled M. April 2, 2021 Fast accurate estimates and fulfilment. J.A. April 2, 2021 The service here is the BEST. Highly recommend! Scott Wylie March 2, 2021 Wide variety with no minimum order. Great service D. March 2, 2021 Its easy to get steel in the size you need cut. Dave February 11, 2021 Metal Supermarkets has a large inventory of products and have super fast service and competitive prices always extremely satisfied with there products and services M.R. February 11, 2021 quality product quick delivery courteous and honest T. February 4, 2021 Quick response and preparation of order. Joe Koessler February 4, 2021 Can buy small quantities and can get them cut to order. Randy Cheynowski February 2, 2021 Service is very good, prices are reasonable. M.M. January 13, 2021 Availability Brian January 6, 2021 Great Products Dave Ditmar January 6, 2021 Huge inventory and/or the ability to get products not inventoried quickly. Mark December 4, 2020 Your store is a unique place. I have never heard of a location that offers so many different types of metal for all kinds of jobs. It’s a one stop shop…great for the contractor, maintenance person etc. We now have a one-stop source. Steven herberger January 5, 2023 Many steel vendors are not equipped to handle smaller orders. The Metal Supermarkets are always friendly and appreciative of every order. When you order ahead, the materials are always ready when they said they would be. The Buffalo store has a great team who are always ready to assist the customer. G.N. November 14, 2020 Quick turn around on product needed. Jacob West November 11, 2020 Friendly staff and great service. Product delivered was exactly what I ordered and was expecting. J. October 20, 2020 easy on line ordering process, order was ready on time, reasonable price. Gavin Warren October 9, 2020 Excellent service, fast turn around on orders, Great people to deal with! Donald Peruzzini October 2, 2020 Prompt, friendly, same day service for my specialty metal needs. No quantity limits to worry about. Were else can you go for this material? Don Hale October 2, 2020 Fair pricing, convenient call ahead, easy pickup E.W. October 2, 2020 Easy to order and quick response on questions. Mike Murphy September 3, 2020 You provide small quantities of metal and you cut to size. F. September 3, 2020 Sometimes you have just what we want today Aaron Kennerly September 3, 2020 Very easy to buy from and quick. Timothy September 3, 2020 Quick, easy, had what I needed at a reasonable price. Thanks! R.V. August 12, 2020 Fast easy delivery and no minimums Art LaDuca August 8, 2020 You provide quality metals at an affordable price. Material selection/inventory is extensive. In addition, you can cut materials to customer specific dimensions, reducing fabrication time on the consumer end. I am a repeat customer, and often refer Metal Supermarkets to friends and associates. Art LaDuca Sean samson August 5, 2020 Very helpful staff great products J.B. July 8, 2020 David, Lisa, Jack and their crew provide top notch customer service, and quality products. D. July 8, 2020 Exceptional service. Knowledgable staff. Vincent June 3, 2020 Great price and friendly service. Quick response to RFQ. dan manns June 3, 2020 great prices and excellent customer service J. May 8, 2020 Quick service, quality & helpful service reps, fair pricing. Chris May 2, 2020 Great, efficient service! Cut the pulled steel to my specs and had it waiting for me within an hour! Good pricing too. Brian April 5, 2020 Fast service, exactly what I needed Killian Voight April 4, 2020 Dave and the salesmen are the right people for the job. Mark McKinney April 3, 2020 I like the service, quick easy to deal with. Gavin Warren March 4, 2020 Excellent Service, fast turnaround on quotes and everything is ready to collect when I visit the Location. david Bixby March 4, 2020 Service and availability of product Scott Wylie January 10, 2020 Great service. Good product selection. I’m able to order the length I need. Timely service. B.W. January 9, 2020 David and his team have went above and beyond for our company and have immensely helped us meet our construction timeline. Whether it be a last minute change on our part or weeks ahead of time, they have not once failed to meet my request. Their team is extremely helpful and knowledgeable, I would personally recommend them to anyone! Jenelle December 12, 2019 ok Chuck Lipka November 6, 2019 Polite&courteous Friendly service, willing to help any way possible, G. November 5, 2019 Very fast and convenient. R.M. November 5, 2019 Very, Very Helpful! J.R. November 5, 2019 Quick and easy place to pick up materials especially when needed in a hurry. Very nice people to deal with. Great owner and staff. J.K. November 8, 2023 quick custom service, Order cut to size in a speedy manner – Pleasure doing business with Metal Supermarkets R.M. October 6, 2019 Great customer service! Mary Jo September 16, 2019 Service, prices and communication. P. September 13, 2019 variety of products that are usually in stock A.L. September 11, 2019 Good selection of materials in stock. Reasonable price, and excellent service. T.C. September 10, 2019 Ample selection, friendly service and helpful when loading Anthony Pennell September 10, 2019 Had exactly what I needed, precise cuts, excellent customer service from the moment I called until the moment I left with materials. Two thumbs up all around. R.S. September 10, 2019 Awesome Grant Keene July 12, 2019 Great people to work with very punctual and I go to them before anybody else tim weiskopff July 6, 2019 Great selection. Very helpful, and can usually get whatever you need. I also like to rummage through the drop off bin. R.S. June 6, 2019 fast K.V. May 8, 2019 Metal Supermarkets had what I wanted, when I wanted it, in the lengths and sizes I needed. Pick-up was easy and payment was straightforward–I got a quote in an hour and my order was filled the next day. Keith Joslyn March 3, 2022 very good service, fast and reasonable prices on small quantities. M.B. April 10, 2019 I like you can order just what you need rather than having to buy whole piece of something which not used piece just kicks around your house. james marotta April 10, 2019 Super quick quote, fair prices, great service, good oroduct..our rebuilt tractor bucket is awesome..thx! Frank Daniel April 9, 2019 Prompt and courteous delivery, corporate principals were interested in our business and made sure that our specialty order was properly handled Jim ellis April 9, 2019 Excellent service and the product was exactly what I needed. I submitted a very small order (one 3″ beam about 4′ long) – and I was impressed that the staff treated me like an important, big-time customer. Very much appreciated. David White April 11, 2019 Very helpful and timely. Will use again in near future K.V. September 16, 2019 More competitive pricing Mike Murphy January 4, 2019 Products: They have everything. Service: outstanding. Grant Keene December 12, 2018 People are very respectful and to get things done right away there great company the owner Dave is pleasure to work with along with his staff J.B. December 11, 2018 excellent service…polite and engaging personnel. D.V. December 6, 2018 you team provides excellent products and services Richard Kilojanski November 12, 2018 Great product selection, service and price. Easy to get metal quickly. Scott Wylie November 6, 2018 Service was excellent. Norm was great to work with. I like that I can get whatever lengths I want when I wants. Prices were fair. J. October 17, 2018 fast response, fair price D.E. October 16, 2018 Quick and accommodating service & a wide variety of products. T.L. September 14, 2018 When I call for metal, I Always get positive feedback and a good effort to find what I’m looking for. And I Can count on always get a good turnaround on the product. J.W. June 13, 2024 Reliable and expedient. M.N. September 8, 2018 They did a good job at filling my order in spite of not having the EXACT material. I got an online quote, I accepted it, but when I got there it was NOT cut and waiting for me as usual. They said it was an error and we worked out a second option. It took a long time, but it all worked out. A.K. August 4, 2018 There is a vast selection of materials and the staff is always available to help with selection and provide information for estimates and custom orders. N.C. July 16, 2018 nothing just to be there for customers who need your material. thanks A. November 12, 2020 I don’t feel there is anything that needs to be improved… They are prompt at getting me pricing and delivery is when they say it will be. R. June 8, 2018 Great staff, Norm and the guys were great getting my order together timely and correctly Thomas Dedline May 10, 2018 Always have what we need in stock. Always helpful. Have stayed late for us more than once, despite the small size of order. True old fashion customer service. Thom Dedline M. Carter Decor S.P. May 9, 2018 Yes products are great and the service is one of the best Norm was great to deal with and knows his job well. G. May 9, 2018 your services where fast, accurate, and reasonable in cost. That linked with friendly people make you the go to place for metal products. I would recommend you to everyone. M.M. April 4, 2018 i have a lot of small orders and you guys always take care of me sometimes going out of your way i appreciate that and will certainly continue doing business with you J.C. March 20, 2018 just about any type of metal products on hand at anytime. J.M. February 14, 2018 Used the metal for a craft. Everyone was so helpful as I had no idea what I needed. Very happy with the product and the expertise they shared with me. Joe Sorrentino February 8, 2018 your abilities to fabricate "Eric Raines,Jr." February 8, 2018 Thanks for the prompt and polite service! T.P. February 7, 2018 Great service, fair price ….no hassle. Thank you Sharon Riznyk February 7, 2018 These guys are great. Took care of our needs quickly and were reasonably priced. J. February 7, 2018 Great prices, great service, great people, and I’m not just saying that… Dennis Frank Sr. February 6, 2018 The owner, he is one handsome dude G. February 6, 2018 They can get what I want, when I want it …and if they can’t, they come up with a solution. B.F. January 9, 2018 Everybody was very personable excellent service Joe Scintia January 8, 2018 convenient Vanik Aloian December 8, 2017 Availability Vince Antonelli December 7, 2017 The quality of your product and service, and the timely manner of which it is always completed. Annette November 16, 2017 Customer service and Sales are wonderful. I received pricing within a few minutes of requesting and material was there that day for me to pick up. Killian Voight October 26, 2017 All types and sizes of metal available and cut to order. D.S. October 17, 2017 Great attitudes, products and service Tony Collini October 17, 2017 Friendly and helpful staff Michele October 17, 2017 I just pay the bills. Anytime I have called regarding an invoice the staff has always been very helpful and the issue was addressed ASAP J. October 17, 2017 Knowledgeable staff and quick response/service. M. February 9, 2022 Very responsive to requests. Large variety of products. Jeanne Perrin October 11, 2017 Your store is quite close to our facility and an item for purchase can be picked up quickly with no delay, as long as it is in stock. T.D. October 5, 2017 Best customer service….no matter what the size of the order is !!! Love those guys !! Grant Keene October 5, 2017 Great people to work with and they’re very prompt and very nice people to talk to and very professional David Jabcuga October 4, 2017 Great service,Good price. Erin Schwabe October 4, 2017 Great prices, and great service J. September 13, 2017 Great Fast service fare price. M.M. August 7, 2017 i like the small quantity orders that is so hard to get anywhere else and fast return Samantha Christ September 8, 2017 Provided a great piece of custom cut metal! And was able to cut it to our exact measurements A.F. August 6, 2017 Easy and fast to work with. Products are solid at a reasonable price and has a great selection D.C.G. July 13, 2017 Fast service , good credit policies! Glen July 13, 2017 I can get odd metal parts when I need them. Prices are reasonably reasonable. D. July 13, 2017 always have what were looking for J.S. July 13, 2017 Metal Supermarkets customer service ranks high on the list and their prices are very competitive with an excellent lead time. J.W. July 6, 2017 Quick response, quality and competitive price M.M. July 6, 2017 they are quick to respond to quotes and fast delivery J.N. March 22, 2018 Be a little more careful as not to leave deep scratches. M.W. July 6, 2017 Prompt, courteous service at a fair price Chris May 19, 2017 Your products are always in stock and your service is great. Your service people know the metals and what there doing.A+ Jeff Haag May 18, 2017 quick and professional service P. May 18, 2017 Everyone is courteous and ready to help to make the order go smoothly and accurately. The order is filled complete and in a timely manner. The products purchased were cut to specs and packed for shipping so they would not get damaged I will do business again. Prices a reasonable. Load more