See what are our customers are saying about our Charlotte Store

R.B.

Extremely helpful staff at the Charlotte location

Casey Sanders

Super helpful staff

C.O.

Quality Products, Helpful staff. Good Location

Phil St.Martin

I needed a piece of 1/4″ aluminum and they didn’t have a piece large enough to meet my needs .they ordered one and it arrived the next day and they filled my order. I believe they went out of their way to fill my order. That’s what I call customer service.

Felix Nodarse

Straight forward business practices by knowledgeable staff that make shopping for your metal very easy.

A.H.

Get up front customer service, good back in the house service, had exactly what I needed and I was out the door fast

S.D.

Easy to order and easy pick up

Matt Broome

Great at locating hard to find items. Customer service is top notch

Riley Heckman

Very convenient, small or large products are readily available.

Mohit Purohit

I overall rate the doing business with Metal Super Market at highest 10. We have few issues but the Metal Supermarket Team timely reacted and did their best to meet our needs, and much appreciate it. It was a pleasure to work with Craig Mooney and Brenda Morgan-Goble

C.T.

Everything

T.L.

Knowledge of different materials, quick quoting and shipping.

E.B.

Helpful, low cost

J.

Good customer service and materials at reasonable prices. Hoping they could re-open a branch close to Columbia, SC

S.H.

Easy to work with and good pricing!

E.G.

They were very kind and solved our need of stainless steel bars promptly.
I would recommend them very much.

M.D.

Quick to Reply, Product Availability and Service … can’t ask for much more than that. I appreciate the services that Mitch Warner has been able to provide us.

Marc Myer

Friendly and professional staff–they actually follow through! They found what I needed quickly and called back. I got it sooner than expected.

And the delivery guy was great too.

K.

We like working with the Charlotte employees to fabricate items for our small business

S.V.

Great people, great service.

B.D.

Both times that I have used Metal Supermarkets, I have been more than pleased with the service and craftsmanship of the work completed. Jarvis is always a please to work with.
I will continue to use Metal Supermarkets and I would recommend them to others- epically for the custom rack built for my truck.

James Onto

Fast service to find beams needed. Good fab turn around time

Michael Bland

Variety, price and service. Very helpful for a noob!
Highly recommend

S.P.

Large variety of steel shapes. Fast service

Randy Scribner

Great Customer service always Awesome Job thanks Customer service Charlotte Nc

Todd Morrison

Service was great and you had what I needed

Denny Wade

Great place and good prices to get any type of metal I like the Saturday service thanks,Denny Wade

Van Vu

Good services and good quality

A.P.

Excellent service and prices

D.S.

Good guys – quick to get back to you

Chris Barker

Very professional and always assure we get what we need on time! They are my go to source for quality!

C.W.

The customer service was excellent, my order was precision cut while I waited, and the prices were extremely fair. I saved quite a bit of money. Unfortunately, the individual who was to assemble and weld my very much needed project decided at the last minute to bail on me. Now I am stuck with custom cut steel that is of no use to me or I need to find another person who can get my project done.

G.K.

Prompt,courteous professional service .All of my needs in stock. Thanks

T.C.

Online Ordering and the Drop / Scrap Box.

Norman Toliver

I was able to swing by pick up just what I needed. The gentleman up front was very helpful. And the prices where great. I would recommend and I ever need anything I would be back.

Jack Stefano

Fast service and very knowledgeable. I highly recommend Metal SuperMarkets as a metal supplier and fabricator.
Thanks to Jarvis, Mickey, Pete and Shannon! And the others at MSM of CLT sorry I didn’t get all your names.
~ Jack

L.P.

Your service was very friendly and accommodating.

A.K.

Great job

C.H.

Helpful front desk

N.C.

Excellent both!

P.B.

Great customer Service

Alex Martinez

Good service. Better prices.

B.D.

Excellent service at the front desk and the guys at the loading dock, too. I highly recommend!

B.G.

Jarvis is helpful and very knowledge about what he knows. The staff in the back when you are going to pick up the metal are friendly and warm.

Garry Poe

I called got a quote and my order was ready when I arrived an hour later

Mark Brown

Jarvis is the man! He went all-out for us in one of the best customer experiences ever. Would do business again with these guys in a heartbeat. Good prices, too!

Mike Muirhead

What’s a cool stuff I like the drops because I do Machining

M.B.

Excellent service and product.

Pat Dunn

good servce and good work

R.B.

Friedndly and Profressional

Logan pierce

I wish I could remember the man’s name that helped me, I want to say it was chuck or something, but out of all the metal fab shops I contacted you were the only ones who could get me what I needed by the next day. I very much appreciate it, and the quality of the work that was done was outstanding. Thank you very much!

J.L.

Easy to work with

John Akins

The geninue help and services offered by the sales people. Showed I a instrest in my order to make sure I had and could get everything I needed to get my job done

C.A.

The Metal Supermarket had exactly what I needed and Jarvis was able to help me get what I was looking for, he was very helpful and friendly. He also mentioned the scrap bin which will likely have me going back Metal Supermarkets once I have a new project.

Douglas Bickerstaff

assisted with the order and helped with alternative solutions with the delivery

Martin Pruitt

Incredible service, also the only game in town

D.P.

You cut what I need. I don’t need to go to a junkyard to find pieces of steel

S.K.

good selection and prompt deliveries.

M.P.

The person I dealt with on the phone. . Promptness on processing my order

Patrick Shannon

Quick and convenient with a huge selection

Myles Swann

Excellent customer service and great product selection custom to spec.

G.E.

Yes I’m Recomending all my friends on this place comunicación and service is excellent specially mr Jarvis Monroe front desk & mr mike works in the back area his do excellent jobs 2 w the other guy s plz thanks again have a good day

Debbie & Tony

They are a pleasure to work with. They get my orders out right away. Very happy with them and will continue to work with them.

B.S.

Only retail center I can go to and get Metal stock without buying bulk or paying for shipping.

Lee Hansen

Cut to size and ready when they said it would be.
Even helped me load and secure it…..in the rain!

Jarvis stayed after regular hours to help me find the right pieces and make sure I had all I needed to complete my project.
He didn’t flinch or snicker at my nagging wife repeatedly asking if I knew what I was doing! What a pro!

John Simmons

The order process was explained and executed very thoroughly. Customer service was great as well.

D.B.

Your guy at the front desk was great. Extremely helpful and polite. Service was fast. Great experience. Go Browns!!

Jeff Divens

Knowledgeable in what our needs were

A.W.

The gentleman at the front desk was very nice and helpful.

W.S.

The gentleman at the front desk was super helpful and friendly!

Carlos

Fair prices and fair shipping fees and fast cut time

Thank you Brian Morgan for always helping me out

Carlos
TPR Motorsports

A.S.

Good customer service, they accommodate your requests, and they have a big assortment of metals! I love this place!

Barry James

Very good customer service

Jim Duncan

Good service. Good prices. Reliable.

Dima

Good service

J.

Quick and easy! Thanks for all your help

I.G.

doing good

John Neilson

Very fast service and excellent prices!

J.T.

You had what I needed, workers were friendly and completed my order quickly.

Brayden Chole

Great staff very helpful.

S.C.

Even though I will pay more for an item, I can buy only what I need. I also like that you have a variety of different metals. Choosing the right metal is important.

Derek Morris

great friendly staff, great pricing and metal is always in stock. Also when you need a piece of metal cut they are super fast and dead on measurement.

Case Baumgarten

Quick and easy. Front desk is always super helpful and the guys in the back are fast with my orders.

G.R.

Good experience

Mr Butler

Metal Supermarket has always provided me with excellent service and prices. Excellent quality materials and short lead times. If they don’t have it there they get it there fast and they will cut it and deliver it. 100% “A” rating

Don Zabilansky

As great service

Neal Wagner

Jarvis is the man incredibly helpful! Always on point and a great asset to my company as well as yalls!

T.

quick response on pricing and delivery of product. Thank you.

J.S.

Fast and polite.

Edin Omerbasic

Everything soon as I ordered next two days I have my metal everything is excellent

J.S.

Fast and available

R.V.

Great service

H.B.

Great communication and quickly fabricated the metal I needed. Pricing was good! Excellent communication by sales associate!

Ralph Bubba

Entire staff is super!

Jr Buchanan

Order was filled before date stated. Great service and great company to work with. Definitely will will work with them again and recommend them to others.

John Norwood

Friendly staff and fair prices

A.

Great customer service and timely delivery of the steel products we ordered.

H.W.

Fast and friendly – and accurate!

T.

Great Service.

Matt Broome

Great service all the time! Mitch and company are a pleasure to work with

Anthony Holder

The products are professionally crafted and tailored and the customer service is great.

J.M.

Convenience

Quinton Brantley

Service exceeded expectations from the initial contact the product delivery! Keep doing what you are doing.

W.E.

Overall I’m satisfied with Metal Supermarkets. I’m getting very good customer service from Craig. He’s usually one of the first vendors to respond to RFQ’s. I give a ‘B’ to delivery because sometimes I’ve had to wait for an order a little longer than I expected. The area that needs the most improvement is quality. Sometimes the material is dinged up or marred or the cut is crooked or inconsistent. Over the last year I’ve noticed a marked improvement in Metal Supermarkets customer service. Keep improving!

Carlos

Fast payment processing, fast cutting to size and fast shipping and very fair prices

Thank you

Ronald Allen

Friendly, fast , cheap .

Kelli Small

quick response to request, had stock in hand, convenience to my shop, friendliness of all in contact.

W.J.

Very helpful and courteous and saved me money.
I will definitely do business with them again.

Melodie Goodwin

I always talk to Brenda. Responses are fast and friendly, and they can find materials that other places cannot.

J.L.

Good prices, fast service and Jarvis is very helpful, very polite. I will definately do more business in the future.

M.S.

Availability

K.C.

No matter how large or small my request may be, the team at Metal Supermarket is always prompt, courteous, and competitive.

Al Midlam

Start to finish – Jarvis
Fantastic customer service, his follow up, quick email response to questions.
He is an asset to your company

A.S.

Had what I was looking for, good price, knowledgeable counter person.

Todd Stanton

Great service. They had what I needed in stock and more…

Jeff #Name?

large selection, cut to length.

P.A.

The service is great.

Marc Johnsen

Both , the service was great and the sheet metal I purchased was straight and scratch free.

jimmy Bellamy

Very professional service

Ernie Mayo

Great experience. Very helpful, extremely nice, worked with me to get what I needed. Then there wasn’t any issue when I decided to decline an item at this time because of cost for the day. I will be back. Thank you

M.L.

Great service and fair prices.

Ralph Bubba

Jarvis at the front counter is great.
He knew exactly what I needed and gave great customer service. You have a winner there.
Ralph “Bubba” Miller
Bubba’s Barbecue

J.V.H.

The fact that you helped me to find exactly what I was looking for. Thank you for that

Bill Goodridge

The service is convenient, fast, and friendly. They are very professorial.

A.L.

The customer service was great and the rep was friendly and helpful.

Laurie Blankenship

Fast, friendly and quick shipping !!!
Great service and pricing.

L.D.

I am a hobbiest and the ability to stop by occasionally and see what drops are available is great. The guys there the day I went were top notch as well.

Patrick Shannon

Friendly, informative and accommodating

D.

Good product selection and good customer service at a good price. What more could you ask for…

Steve Carter

Metal Supermarkets is a great idea. I am retired but still doing handyman projects for self and others. I do not restrict my material selection to wood as most. I use cement products, plastics,
and “metals” because all have different properties of durability, strength, corrosion resistance,conductivity, and others. Materials selection is critical for performance and longevity.
Within the metals category the choices are the same as above naming properties. I am glad to know I can get what I want in different sizes and shapes at Metal Supermarkets. I can also purchase small quantities maximizing material usage and not waste the scrap. I’m glad is M.S.
is available for me.. Steve Carter

J.M.

Service and the guys working were top notch very professional

P.B.

Local Supplier with good pricing

Mr Butler

High quality materials and exceptional pricing.
I’m especially impressed with their aluminum plate saw with it’s squareness and finish.

The staff is always friendly and go out of their way to provide fast service.

C.S.

nothin

A.

Love the sales team!!!!!

Roy Anthony Pruitt

Been dealing with Craig on our project and he has gone above and beyond to help us with whatever we have needed! Looking forward to working with you guys for a long time to come!

V.E.

Very supportive in meeting deadlines with great prices!

ryan faile

Quality and price. Worth the drive from South Carolina. Everything you need under one roof and super friendly staff. The guy cutting my metal in the warehouse talked to me about trucks and football like we were long time friends. Highly recommended.

T.T.

Picking better delivery companies to delivery items to right locations on base. This recent month I had to track down items on base, due to wrong locations on base.

N.W.

I like working with Jarvis, also incredibly helpful!

Carlos

Fast payment processing, fast cutting, fast shipping, great prices. Can’t ask for anymore

Thanks Brian in Charlotte

C.T.

Good price and quick service.

Charlotte Observer

Friendly and fast service on metals and quotes for metal. Always willing to help in any way they can!

Maintenance Supervisor
For the Charlotte Observer

Kevin

Fast returned quotes, and fast delivery.

M.

Speed, convenience, location.

K.H.

Very good customer service. Good pricing, most orders there is stock available.

E.M.

usually have what i need & ship quickly

J.H.

In my line of work, variety and service is everything Metal Supermarket can provide!!!

D.

Good pricing and delivery.

Dylan Skidmore

All was great customer service and fast for being small metals. -SS Steel

C.

Speed of services

Nate Timm

Fast, friendly service, will definitely be back!

Jeff #Name?

No minimum,huge selection

Ap

Quick response

Danny Wilson

Very friendly people they are knowledgeable of metals and get fast quotes and fast delivery and very competitive pricing very important factors for our company .

Ap

Metal Supermarkets has been a great supplier for our business.
They give the opportunity to do a myriad of different types of jobs at the same time and deliver them all without allot of material logistics on our part.
They handle everything and that make’s our jobs easier.
Thank you for being a great business partner for the last 17 years.
Ted Coles
Integrity tool LLC
Lyman SC

A.

Great customer service and timely delivery

S.S.

They are very clean, quick and easy to work with. I’ve also been able to work with them to fill my needs more quickly when I can manage small orders. It’s a great service and great price for people wanting small volume orders!

R.H.

Fast quotes, friendly service

F.

love the people there very helpful on anything i need . great prices too.

A.

You guys generally have what I need in stock, price is a little high sometimes. But it keeps me

from having to buy a full stick of something we don’t use often. So really it is still beneficial.

R.F.

Timeleness

Stephen Nazarian

Price & Service

C.M.W.

First rate service
Thank You Daryl

Clifford Tucker

ease of getting metal.

Eric Ferguson

City counter man was great

Mr Butler

Metal Supermarket is a first class company that goes above and beyond to supply customer’s needs.

M.M.

Micky was great in helping me. Product is great. Two things: The sheets on the finish side had scratches. But the big one was that small parts were dropped and the corners were not good.

Chris Barker

Everyone in the company is very professional and focused on company satisfaction from start to finish. I often get several quotes from several companies and almost always come back here (99%). Ms. Brenda is always helping and doing everything she can to be certain I have what I need. Craig, Mickey and all the folks in Charlotte are always willing to go the extra mile. (Forgive me who I left out). Isaiah in Inman ( greer) and all the gentleman their always gets my order on time and correct. I strongly recommend Metal Supermarket and thank you all for what you do to help keep us competitive.
Chris Barker
Dillons Machine Shop

D.G.

In the past, when i asked for “cut to length” so we did not have to remove excess material, it was not cut to length, but oversize by 1/16″ or more. You seem to have overcome that – thank you.
Next: Qily cut stock. I ask on occasion for the rectangular bars we order be wiped clean of cutting oil. Sometimes that’s done – other times it ain’t done. I often ask that someone phone us so that we can be advised when our parts are ready for us to pick them up. Some times that happens but not always. So you get an “8” – not a “10”.

Brett Farmer

What I like best is that you can buy as much or as little as you want. Very good service! 😊

K.L.

Great product, fast, friendly and highly recommend

J.D.

Well…it’s nice to have a steel supplier with tool steel this close by. Being a blacksmith I need a good selection of steels to choose from.and with you guys I have that.

B.

Slecttion & quick delivery

Ed Toomey

You have what I need and it’s ready quickly.

D.

Great sales team.

J.L.

Easy to work with, quick turn around

Bj Johnson

Metal Supermarkets provides our company excellent prices and service every time. Wether our project is small or large, we count on our great relationship with them for all of our metal needs.

Frank

love working with them . very helpful and friendly.

H.

USUALLY HAVE THE PRODUCTS & MATERIAL WE NEED.
SALESPEOPLE ARE KNOWLEDGEABLE AND REPLY TO QUESTIONS QUICKLY.

G.H.

Have a much more accurate inventory on the material on hand.
Have the warehouse workers handle the materials more carefully, where the appearance is better looking ( no chips, shavings, dings and deep scratches or gouges).

A.M.

Prompst service, competitive pricing and great customer service

W.L.

Mitch and Craig are both Friendly and responsive to the customer needs. Great support and always ready to help.

Stephen Roman

Quick quote time and friendly customer representative.

L.B.E.

Being able to order small quantities

J.R.

Good customer service
Quick turn around time
Pleasant delivery driver.

J.

Get all the cut parts right and quantities. 2 weeks ago I ask for 2″ square and the paperwork was correct but the parts were 2″ ROUND. Stuff like that is really aggravating especially when Lyman is 45 minutes from us.

I also had a piece of 4 in mic 6 cut a couple of weeks ago by 59 in. one end was under 4 in. I had to call the engineer to get permission to use the undersized part.

By the same token Brenda is a great salesperson. We will only deal with Brenda because we have had trouble with other sales people in Charlotte telling us that Lyman had stock when they didn’t.

Jason

Friendly staff, eager to serve, great service. I would like to see all mills and suppliers improve their cutting accuracy to limit waste due to excess material on cuts. It all adds up in the end and it hurts manufacturing. Someone has to pay for all the excess material to be turned into chips instead of sellable parts.

C.D.

Exellent service and price

D.M.

Convenient. I can buy small parts instead of whole lengths of mat’l.

D.

Prompt return of Quote requests. Competitive prices.

Ap

Very good service!

Frank

great people to work with always getting what i need

E.B.

There is no minimum order and you can get small cut pieces at better prices then other metal vendors.

N.

Great communication and feedback. Made the purchasing experience very easy. Thank you!

T.T.

Quick response and delivery time.

Jim Baggett

Cut angle order was perfect – Mitch and the delivery driver Reese were great to work with. Awesome service, these guys reflect well upon your company.

Jim Baggett, Owner
Beautiful Views

Ron

You cut to size for small orders and maintain fair pricing.

D.

good price and delivery

C.

Reasonable pricing, quick response, short lead time, friendly salespeople

Jeff Graham

you’re the only flat sheet supplier in Charlotte

R.S.

Brenda Goble is super at her job!

R.

Great selection and very good service