Home Charlotte Reviews See what are our customers are saying about our Charlotte Store 6701 Northpark Blvd, Unit A, Charlotte, 28216 5 Star Rating - 202 reviews Powered by Listen 360 L.D. June 9, 2022 Great customer service and you always seem to have what I need. Being open on Saturdays is a bonus as well. A.J. June 9, 2022 Good service and pricing Frances Arrington June 6, 2022 I receive very quick response, and communication is great. Francisco Rios June 3, 2022 The final cost was much lower than what was quoted and the service was quick and friendly. Ryan Von Trapp June 3, 2022 Great service and customer support. This was my first time to Metal Supermarkets and I will definitely come back for future needs. Richard Jordan June 3, 2022 My product was on time, and done Myles Johnson June 2, 2022 It was quick and easy to get what I needed, and reasonably priced. Staff was extremely friendly Barbara Whelan June 2, 2022 BRENDA!!!! She was the most helpful person I have ever had. She wanted our business. She has earned a customer for life Doug Grigartis June 2, 2022 Services was great and Staff was friendly. They went above and beyond to help us V.G. June 2, 2022 Fast and friendly J.L. May 12, 2022 Jarvis and team were very helpful and cooperative with me as a first time customer. I had a very unique order and they delivered to my expectation! D.M. May 12, 2022 Everything Hadia Ghandour May 12, 2022 Good price, friendly fast service W.B. May 5, 2022 Immediate cutting service Beau Rosser May 5, 2022 Great selection of metal in any length that I need. Customer service is great. Gary Moss May 5, 2022 How Craig goes out of his way to bring home material so I can get it faster Seth Oprea May 5, 2022 Customer service! Everybody in the front and the back we’re incredible helpful. Will for sure come back T.W. May 5, 2022 Prices, service and inventory are the best. Thanks so much A.P. May 5, 2022 Piece I needed was in stock and delivered the next day Kris Garner May 5, 2022 My requests are always filled extremely fast!! The knowledge and friendliness of the staff rivals any that I have encountered. Mitch and Craig are a pleasure to work with! P.G. May 5, 2022 The products and customer service received from Metal Supermarkets is top notch!! Mitch always goes above and beyond to help with all requests. A.M. April 13, 2022 Price compared to competition. other than that, all is excellent Humpy Wheeler April 12, 2022 people very helpful Elisa Hurwitz April 12, 2022 They did a great job building my customized pan! The price was right too! M.C. April 5, 2022 Nice job at a good price. R.B. April 5, 2022 Everyone was great! They provided exactly what I asked for in a timely manner! Marshall Addison April 5, 2022 We had a need for strips of metal to create a flower bed but we had no idea where to get what we needed. We found you on the internet and immediately drove to you. We met Jarvis Monroe and he was amazing! He listened and talked with us about our need and then showed us what he thought would work. It was perfect! we came back another time and searched the cut items in the bin and found thick metal strips we could use for support. We are 100% pleased with your staff and products, it couldn’t have been better! Thank you D.M. April 5, 2022 Had very small order but received excellent treatment and service. Order was ready and available for pick-up as promised. Bogdan March 9, 2022 Great place to get metal for your project John Jones March 9, 2022 The customer service was outstanding and the inventory was excellent. The customer care was great all the way to the bed of my truck and the prices were easy on the checkbook. G.G. March 3, 2022 Good, responsive straightforward service. Chris Howard March 3, 2022 Had exactly what I needed ! The customer service was the best I had in a long time ! C.W. March 2, 2022 Easy quote process, great stock variety and quick turnaround. P.S. February 11, 2022 Great service! But i found a better price at a slightly more convenient location. Darrlyn Edwards February 10, 2022 Thanks for great service, I have material cut to length that was perfect and done on time. My quotes were given to me in a timely fasion. All around friendly service. J.W. February 9, 2022 No minimum order requirement. Sales staff very knowledgeable and helpful. Pick up very easy. C.S. February 9, 2022 Having grown up in the service industry and provided service for 40 plus years, I was extremely impressed with metal supermarkets. I found the employees not only helpful but extremely concerned that they understood my needs to the letter. The products that I purchased worked exactly as I had hoped, I have sent emails too many people recommending metal supermarkets. Their approach to the market, knowledge of products and professionalism with customers exceeded expectations. M.D. February 9, 2022 You had what we needed and were very helpful. C.M.W. January 13, 2022 Excellent service Doug Fogle January 6, 2022 Very helpful the minute I walked in the door. Was able to get a sheet of stainless steel and also had it cut. In and out in 30 minutes. Larry January 6, 2022 Great sales people, orders handle quickly. This is my go to steel vendor. Stan Powell December 21, 2021 great turn around on getting product. very helpful when picking up. will use again in any metal needs. Bryan Harris December 21, 2021 Diamond Plating is top quality Jay Smith December 14, 2021 Everything is EXCELLENT R.B. November 10, 2021 Extremely helpful staff at the Charlotte location Casey Sanders November 9, 2021 Super helpful staff C.O. November 9, 2021 Quality Products, Helpful staff. Good Location Phil St.Martin November 11, 2021 I needed a piece of 1/4″ aluminum and they didn’t have a piece large enough to meet my needs .they ordered one and it arrived the next day and they filled my order. I believe they went out of their way to fill my order. That’s what I call customer service. Felix Nodarse November 9, 2021 Straight forward business practices by knowledgeable staff that make shopping for your metal very easy. A.H. October 7, 2021 Get up front customer service, good back in the house service, had exactly what I needed and I was out the door fast S.D. October 7, 2021 Easy to order and easy pick up Matt Broome October 6, 2021 Great at locating hard to find items. Customer service is top notch Riley Heckman September 10, 2021 Very convenient, small or large products are readily available. Mohit Purohit September 9, 2021 I overall rate the doing business with Metal Super Market at highest 10. We have few issues but the Metal Supermarket Team timely reacted and did their best to meet our needs, and much appreciate it. It was a pleasure to work with Craig Mooney and Brenda Morgan-Goble C.T. February 9, 2022 Everything T.L. August 4, 2021 Knowledge of different materials, quick quoting and shipping. E.B. August 4, 2021 Helpful, low cost J. August 4, 2021 Good customer service and materials at reasonable prices. Hoping they could re-open a branch close to Columbia, SC S.H. August 4, 2021 Easy to work with and good pricing! E.G. August 4, 2021 They were very kind and solved our need of stainless steel bars promptly. I would recommend them very much. M.D. February 10, 2022 Quick to Reply, Product Availability and Service … can’t ask for much more than that. I appreciate the services that Mitch Warner has been able to provide us. Marc Myer July 19, 2021 Friendly and professional staff–they actually follow through! They found what I needed quickly and called back. I got it sooner than expected. And the delivery guy was great too. K. July 17, 2021 We like working with the Charlotte employees to fabricate items for our small business S.V. July 12, 2021 Great people, great service. B.D. July 12, 2021 Both times that I have used Metal Supermarkets, I have been more than pleased with the service and craftsmanship of the work completed. Jarvis is always a please to work with. I will continue to use Metal Supermarkets and I would recommend them to others- epically for the custom rack built for my truck. James Onto July 11, 2021 Fast service to find beams needed. Good fab turn around time Michael Bland July 11, 2021 Variety, price and service. Very helpful for a noob! Highly recommend S.P. July 10, 2021 Large variety of steel shapes. Fast service Randy Scribner July 10, 2021 Great Customer service always Awesome Job thanks Customer service Charlotte Nc Todd Morrison July 12, 2021 Service was great and you had what I needed Denny Wade June 10, 2021 Great place and good prices to get any type of metal I like the Saturday service thanks,Denny Wade Van Vu June 10, 2021 Good services and good quality A.P. June 10, 2021 Excellent service and prices D.S. June 10, 2021 Good guys – quick to get back to you Chris Barker June 3, 2021 Very professional and always assure we get what we need on time! They are my go to source for quality! C.W. June 3, 2021 The customer service was excellent, my order was precision cut while I waited, and the prices were extremely fair. I saved quite a bit of money. Unfortunately, the individual who was to assemble and weld my very much needed project decided at the last minute to bail on me. Now I am stuck with custom cut steel that is of no use to me or I need to find another person who can get my project done. G.K. May 12, 2021 Prompt,courteous professional service .All of my needs in stock. Thanks T.C. May 6, 2021 Online Ordering and the Drop / Scrap Box. Norman Toliver April 14, 2021 I was able to swing by pick up just what I needed. The gentleman up front was very helpful. And the prices where great. I would recommend and I ever need anything I would be back. Jack Stefano April 5, 2021 Fast service and very knowledgeable. I highly recommend Metal SuperMarkets as a metal supplier and fabricator. Thanks to Jarvis, Mickey, Pete and Shannon! And the others at MSM of CLT sorry I didn’t get all your names. ~ Jack L.P. April 5, 2021 Your service was very friendly and accommodating. A.K. April 3, 2021 Great job C.H. April 2, 2021 Helpful front desk N.C. April 2, 2021 Excellent both! P.B. May 5, 2022 Great customer Service Alex Martinez April 2, 2021 Good service. Better prices. B.D. March 10, 2021 Excellent service at the front desk and the guys at the loading dock, too. I highly recommend! B.G. March 4, 2021 Jarvis is helpful and very knowledge about what he knows. The staff in the back when you are going to pick up the metal are friendly and warm. Garry Poe March 3, 2021 I called got a quote and my order was ready when I arrived an hour later Mark Brown March 2, 2021 Jarvis is the man! He went all-out for us in one of the best customer experiences ever. Would do business again with these guys in a heartbeat. Good prices, too! Mike Muirhead March 2, 2021 What’s a cool stuff I like the drops because I do Machining M.B. March 2, 2021 Excellent service and product. Pat Dunn March 2, 2021 good servce and good work R.B. March 2, 2021 Friedndly and Profressional Logan pierce March 2, 2021 I wish I could remember the man’s name that helped me, I want to say it was chuck or something, but out of all the metal fab shops I contacted you were the only ones who could get me what I needed by the next day. I very much appreciate it, and the quality of the work that was done was outstanding. Thank you very much! J.L. March 2, 2021 Easy to work with John Akins March 2, 2021 The geninue help and services offered by the sales people. Showed I a instrest in my order to make sure I had and could get everything I needed to get my job done C.A. March 2, 2021 The Metal Supermarket had exactly what I needed and Jarvis was able to help me get what I was looking for, he was very helpful and friendly. He also mentioned the scrap bin which will likely have me going back Metal Supermarkets once I have a new project. Douglas Bickerstaff February 15, 2021 assisted with the order and helped with alternative solutions with the delivery Martin Pruitt February 11, 2021 Incredible service, also the only game in town D.P. February 11, 2021 You cut what I need. I don’t need to go to a junkyard to find pieces of steel S.K. February 11, 2021 good selection and prompt deliveries. M.P. February 7, 2021 The person I dealt with on the phone. . Promptness on processing my order Patrick Shannon February 6, 2021 Quick and convenient with a huge selection Myles Swann February 4, 2021 Excellent customer service and great product selection custom to spec. G.E. February 4, 2021 Yes I’m Recomending all my friends on this place comunicación and service is excellent specially mr Jarvis Monroe front desk & mr mike works in the back area his do excellent jobs 2 w the other guy s plz thanks again have a good day Debbie & Tony February 4, 2021 They are a pleasure to work with. They get my orders out right away. Very happy with them and will continue to work with them. B.S. February 4, 2021 Only retail center I can go to and get Metal stock without buying bulk or paying for shipping. Lee Hansen February 8, 2021 Cut to size and ready when they said it would be. Even helped me load and secure it…..in the rain! Jarvis stayed after regular hours to help me find the right pieces and make sure I had all I needed to complete my project. He didn’t flinch or snicker at my nagging wife repeatedly asking if I knew what I was doing! What a pro! John Simmons February 4, 2021 The order process was explained and executed very thoroughly. Customer service was great as well. D.B. February 4, 2021 Your guy at the front desk was great. Extremely helpful and polite. Service was fast. Great experience. Go Browns!! Jeff Divens February 4, 2021 Knowledgeable in what our needs were A.W. February 4, 2021 The gentleman at the front desk was very nice and helpful. W.S. January 25, 2021 The gentleman at the front desk was super helpful and friendly! Carlos January 19, 2021 Fair prices and fair shipping fees and fast cut time Thank you Brian Morgan for always helping me out Carlos TPR Motorsports A.S. January 13, 2021 Good customer service, they accommodate your requests, and they have a big assortment of metals! I love this place! Barry James January 13, 2021 Very good customer service Jim Duncan January 7, 2021 Good service. Good prices. Reliable. Dima January 6, 2021 Good service J. January 6, 2021 Quick and easy! Thanks for all your help I.G. January 7, 2021 doing good John Neilson January 6, 2021 Very fast service and excellent prices! J.T. January 6, 2021 You had what I needed, workers were friendly and completed my order quickly. Brayden Chole January 6, 2021 Great staff very helpful. S.C. December 11, 2020 Even though I will pay more for an item, I can buy only what I need. I also like that you have a variety of different metals. Choosing the right metal is important. Derek Morris December 11, 2020 great friendly staff, great pricing and metal is always in stock. Also when you need a piece of metal cut they are super fast and dead on measurement. Case Baumgarten December 11, 2020 Quick and easy. Front desk is always super helpful and the guys in the back are fast with my orders. G.R. December 7, 2020 Good experience Mr Butler December 4, 2020 Metal Supermarket has always provided me with excellent service and prices. Excellent quality materials and short lead times. If they don’t have it there they get it there fast and they will cut it and deliver it. 100% “A” rating Don Zabilansky November 12, 2020 As great service Neal Wagner November 4, 2020 Jarvis is the man incredibly helpful! Always on point and a great asset to my company as well as yalls! T. November 4, 2020 quick response on pricing and delivery of product. Thank you. J.S. November 4, 2020 Fast and polite. Edin Omerbasic November 4, 2020 Everything soon as I ordered next two days I have my metal everything is excellent J.S. October 9, 2020 Fast and available R.V. October 5, 2020 Great service H.B. October 2, 2020 Great communication and quickly fabricated the metal I needed. Pricing was good! Excellent communication by sales associate! Ralph Bubba October 2, 2020 Entire staff is super! Jr Buchanan October 2, 2020 Order was filled before date stated. Great service and great company to work with. Definitely will will work with them again and recommend them to others. John Norwood October 2, 2020 Friendly staff and fair prices A. September 10, 2020 Great customer service and timely delivery of the steel products we ordered. H.W. September 10, 2020 Fast and friendly – and accurate! T. September 8, 2020 Great Service. Matt Broome August 12, 2020 Great service all the time! Mitch and company are a pleasure to work with Anthony Holder August 12, 2020 The products are professionally crafted and tailored and the customer service is great. J.M. August 5, 2020 Convenience Quinton Brantley July 15, 2020 Service exceeded expectations from the initial contact the product delivery! Keep doing what you are doing. W.E. June 10, 2020 Overall I’m satisfied with Metal Supermarkets. I’m getting very good customer service from Craig. He’s usually one of the first vendors to respond to RFQ’s. I give a ‘B’ to delivery because sometimes I’ve had to wait for an order a little longer than I expected. The area that needs the most improvement is quality. Sometimes the material is dinged up or marred or the cut is crooked or inconsistent. Over the last year I’ve noticed a marked improvement in Metal Supermarkets customer service. Keep improving! Carlos June 10, 2020 Fast payment processing, fast cutting to size and fast shipping and very fair prices Thank you Ronald Allen June 9, 2020 Friendly, fast , cheap . Kelli Small June 9, 2020 quick response to request, had stock in hand, convenience to my shop, friendliness of all in contact. W.J. June 3, 2020 Very helpful and courteous and saved me money. I will definitely do business with them again. Melodie Goodwin June 3, 2020 I always talk to Brenda. Responses are fast and friendly, and they can find materials that other places cannot. J.L. June 3, 2020 Good prices, fast service and Jarvis is very helpful, very polite. I will definately do more business in the future. M.S. May 8, 2020 Availability K.C. May 8, 2020 No matter how large or small my request may be, the team at Metal Supermarket is always prompt, courteous, and competitive. Al Midlam May 4, 2020 Start to finish – Jarvis Fantastic customer service, his follow up, quick email response to questions. He is an asset to your company A.S. May 2, 2020 Had what I was looking for, good price, knowledgeable counter person. Todd Stanton May 1, 2020 Great service. They had what I needed in stock and more… Jeff #Name? April 10, 2020 large selection, cut to length. P.A. April 10, 2020 The service is great. Marc Johnsen April 6, 2020 Both , the service was great and the sheet metal I purchased was straight and scratch free. jimmy Bellamy March 11, 2020 Very professional service Ernie Mayo March 5, 2020 Great experience. Very helpful, extremely nice, worked with me to get what I needed. Then there wasn’t any issue when I decided to decline an item at this time because of cost for the day. I will be back. Thank you M.L. March 4, 2020 Great service and fair prices. Ralph Bubba March 4, 2020 Jarvis at the front counter is great. He knew exactly what I needed and gave great customer service. You have a winner there. Ralph “Bubba” Miller Bubba’s Barbecue J.V.H. March 4, 2020 The fact that you helped me to find exactly what I was looking for. Thank you for that Bill Goodridge March 4, 2020 The service is convenient, fast, and friendly. They are very professorial. A.L. February 12, 2020 The customer service was great and the rep was friendly and helpful. Laurie Blankenship February 6, 2020 Fast, friendly and quick shipping !!! Great service and pricing. L.D. June 9, 2022 I am a hobbiest and the ability to stop by occasionally and see what drops are available is great. The guys there the day I went were top notch as well. Patrick Shannon February 5, 2020 Friendly, informative and accommodating D. January 16, 2020 Good product selection and good customer service at a good price. What more could you ask for… Steve Carter January 13, 2020 Metal Supermarkets is a great idea. I am retired but still doing handyman projects for self and others. I do not restrict my material selection to wood as most. I use cement products, plastics, and “metals” because all have different properties of durability, strength, corrosion resistance,conductivity, and others. Materials selection is critical for performance and longevity. Within the metals category the choices are the same as above naming properties. I am glad to know I can get what I want in different sizes and shapes at Metal Supermarkets. I can also purchase small quantities maximizing material usage and not waste the scrap. I’m glad is M.S. is available for me.. Steve Carter J.M. January 9, 2020 Service and the guys working were top notch very professional P.B. January 9, 2020 Local Supplier with good pricing Mr Butler January 10, 2020 High quality materials and exceptional pricing. I’m especially impressed with their aluminum plate saw with it’s squareness and finish. The staff is always friendly and go out of their way to provide fast service. C.S. December 19, 2019 nothin A. November 12, 2019 Love the sales team!!!!! Roy Anthony Pruitt November 5, 2019 Been dealing with Craig on our project and he has gone above and beyond to help us with whatever we have needed! Looking forward to working with you guys for a long time to come! V.E. September 10, 2019 Very supportive in meeting deadlines with great prices! ryan faile September 10, 2019 Quality and price. Worth the drive from South Carolina. Everything you need under one roof and super friendly staff. The guy cutting my metal in the warehouse talked to me about trucks and football like we were long time friends. Highly recommended. T.T. September 11, 2019 Picking better delivery companies to delivery items to right locations on base. This recent month I had to track down items on base, due to wrong locations on base. N.W. September 10, 2019 I like working with Jarvis, also incredibly helpful! Carlos September 10, 2019 Fast payment processing, fast cutting, fast shipping, great prices. Can’t ask for anymore Thanks Brian in Charlotte C.T. September 9, 2019 Good price and quick service. Charlotte Observer August 7, 2019 Friendly and fast service on metals and quotes for metal. Always willing to help in any way they can! Maintenance Supervisor For the Charlotte Observer Kevin July 12, 2019 Fast returned quotes, and fast delivery. M. July 12, 2019 Speed, convenience, location. K.H. July 8, 2019 Very good customer service. Good pricing, most orders there is stock available. E.M. July 6, 2019 usually have what i need & ship quickly J.H. June 9, 2019 In my line of work, variety and service is everything Metal Supermarket can provide!!! D. June 6, 2019 Good pricing and delivery. Dylan Skidmore April 5, 2022 All was great customer service and fast for being small metals. -SS Steel C. June 6, 2019 Speed of services Nate Timm June 6, 2019 Fast, friendly service, will definitely be back! Jeff #Name? June 6, 2019 No minimum,huge selection Ap May 14, 2019 Quick response Danny Wilson May 8, 2019 Very friendly people they are knowledgeable of metals and get fast quotes and fast delivery and very competitive pricing very important factors for our company . Ap April 16, 2019 Metal Supermarkets has been a great supplier for our business. They give the opportunity to do a myriad of different types of jobs at the same time and deliver them all without allot of material logistics on our part. They handle everything and that make’s our jobs easier. Thank you for being a great business partner for the last 17 years. Ted Coles Integrity tool LLC Lyman SC A. April 16, 2019 Great customer service and timely delivery S.S. April 10, 2019 They are very clean, quick and easy to work with. I’ve also been able to work with them to fill my needs more quickly when I can manage small orders. It’s a great service and great price for people wanting small volume orders! Load more