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See what our customers are saying about our Chicago (Niles) Store

6285 West Howard Street, Niles, 60714

5 Star Rating - 215 reviews

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G.H.

April 11, 2024

Good products and excellent service.

C.W.

April 11, 2024

Service is great, fast response and accurate info conveyed. Many thanks for having what I needed in stock and cut and priced to what I needed.

Rick Diaz

April 5, 2024

Every time I’ve called to get pricing and availability I’ve always gotten a fast quote and great pricing. All the employees I’ve dealt with have been very courteous and professional

Michael P. Rogers

April 4, 2024

This was the first time using Metal Supermarkets and I was very impressed with both the service and the pricing. I will definitely be a customer in the future. Thanks for all your Help!

Paul Pasco

April 4, 2024

I recently had a “metal emergency” on a job site, sketched what I needed, and spoke to Carina (sorry if I spelled that wrong), sent a photo of my sketch and a couple hours later was able to pick up the order. I can’t imagine better service than that.

M.B.

April 4, 2024

I usually take advantage of their drop-section. Excellent service overall.

Rommel Taylor

April 4, 2024

It started of with a very pleasant conversation with Junior and his impeccable attention to detail which made the ordering process very fluid. Thank you for your wonderful service.

Francisco

April 4, 2024

The service, especially Junior, he goes above and beyond, always calls back, responds to emails quickly, I wish I had employees like him, I have been coming for years and have sent many people looking for metal, im in Lincoln Park in Chicago and have no issue going to Niles. Thank you

R.S.

April 4, 2024

Everything!!!

Charlette San juan

April 4, 2024

Thanks for the great service!

P.H.

March 17, 2024

Great customer service

S.R.

March 15, 2024

The service is good.

G.T.

March 15, 2024

availability of materials, not many shops have materials anymore.

Gerry Geyer

March 8, 2024

Junior and Karina have provided outstanding high quality service to Chicago Jesuit Academy for years!

P.

February 8, 2024

Very good products and great service great prices

H.F.

February 7, 2024

Very good service

LaSean B Ford

February 7, 2024

Awesome prices and great materials

Y.A.

February 7, 2024

EXCELLENT QUALITY , CUT WERE DONE RIGHT , SERVICE WAS EXCEPTIONAL

J.O.

February 7, 2024

Instant gratification, high quality products, great staff

Mark Schwartz

February 7, 2024

Great Service and quick turnaround!

L.

February 7, 2024

you always have just the right stuff, and the price is on target plus the people are great to work with.

D.T.

January 12, 2024

Mike, Junior, and Karina are Super!

E.P.

January 11, 2024

.

P.C.

January 5, 2024

Able to use instead of the old one.

S.

January 4, 2024

Great selection, quick service

Joel Purpur

January 4, 2024

The staff there is super friendly and they always makes sure they get you what you need.

B.M.

January 4, 2024

I usually don’t have a problem getting what I need. Customer service is good overall I’m usually pretty happy..

Peter Duwel

January 4, 2024

Good service and they always have what I need.

J.M.

December 12, 2023

GOT EVERYTHING I NEEDED, FAST, RIGHT SPECS, GOOD PRICE

S.P.

December 12, 2023

Always have what is am looking for and the service is nice and fast.

Moon Kim

December 13, 2023

Very good service
Thanks again

A.C.

December 8, 2023

Great Customer Service.

D.M.

December 8, 2023

Quick turnaround and fair prices.

Mark Foisy

November 18, 2023

Metal Supermarkets makes it Super-easy to get the metal you want, in the shape/size you need. They’ve special ordered for me if they didn’t have the specific product I was looking for. If you don’t see it on the website, call them–that’s what I did.

J.M.

November 15, 2023

service and fast delivery job

A.P.

November 15, 2023

Very helpful and friendly staff, good inventory of materials.

T.Z.

November 15, 2023

great experience !

M.C.

November 8, 2023

Your crew is extremely knowledgeable and always ready to help figure out exactly what I need.

H.D.

November 8, 2023

This location can have the material in a day or two. Depending what you want. The service is great , the people working in the office are very helpful. I’ve been going here for a few years. Great place

J.S.

November 9, 2023

Good customer service.

Ingo

November 8, 2023

I like that I can order metal to size. And I really like the friendliness of the people working there.
Not cheap but cutting the material to size and the friendly people is worth it.

P.M.

November 8, 2023

You always have what I need, when I need it, and at a very fair price. Your cutomer service is simply excellent! Thank you!

G.Z.

November 9, 2023

Great service and selection!

Ed Okrzesik

October 16, 2023

Understood my needs and what I was trying to do.

B.C.

October 12, 2023

Responsive staff – willing to fix problems quickly. Great service.

B.P.

October 5, 2023

Great people. Easy.

David Hulata

October 5, 2023

Had exactly what I needed to fix my fence. Cut and ready within the hour.

Howard Henneman

October 5, 2023

You have what I need, and your materials are fairly priced.

Hipolito Sanchez

October 5, 2023

Great service! The team is fast and always helpful! My go to every time!

John Gacki

October 5, 2023

A great place!

R.S.

September 20, 2023

reliable and easy to do business with

S.H.

September 19, 2023

Friendly staff , great selection

G.Z.

September 13, 2023

Yor service was effective for me!

Mark Ramsey

September 12, 2023

Your origination has allowed our business to provide our client better options in a shorter amount of time, so we thank you for that and we be using you for future business.

Mark Ramsey
Installation Manager
Novak and Parker Home Appliance
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E.H.

September 12, 2023

Great Customer Service! Junior was a rock star and came through for me when I was in a pinch. I would highly recommend Metal Supermarkets for anyones metal needs.

Samuel Sion

September 12, 2023

Best team!

H.F.

February 7, 2024

My order was ready for pickup, and the person who helped me was helpful and friendly.

J.G.

August 3, 2023

Dan is very easy to work with

J.T.

July 14, 2023

They were very helpful and prices were reasonable

Mark Geistlinger

July 8, 2023

It starts with welcoming attentive and knowledgeable service. Then the wide range of quality specialty metals and shapes. The option of sizes without minimum or maximum quantities. The efficient, if not instant order readiness to pick-up and go is appreciated. The materials are fairly priced based on the above statement.

E.Y.

July 8, 2023

Every helpful and professional

M.D.

July 7, 2023

They have always had what I needed.

Bob Nesci

July 7, 2023

The turn around time was extremely Fast, and the Precision bends were phenomenal.

M.B.

April 4, 2024

Prompt and courteous service. The metal-drops section is where I shop the most; I usually need smaller pieces, for my various projects; rather than the longer-lengths. I usually end up finding what I need.

M.B.

June 13, 2023

Very happy with the person that helped me. He was excellent.

Rick Placek

June 13, 2023

Service is professionable

M.S.

February 7, 2024

Always helpful and always get what you need!

M.E.

June 6, 2023

Orders are correct and ready on time.

T.C.

June 6, 2023

Convenient!

Bob Cecrle

March 8, 2024

Convenient< Quick reasonable

B.M.

May 4, 2023

Ease of placing orders and quick turn around

Kevin Yazdani

May 4, 2023

Good stuff

Roman Gratkowski

May 12, 2023

Perfect service.
Low price

Paul Mack

November 8, 2023

You always have the steel I need at a good price, but where you REALLY excel is with your employees: Your ENTIRE staff is GREAT!!! They are the most helpful and knowledgeable people I’ve had the pleasure of dealing with!

H.

April 18, 2023

Pricing and delivery

J.T.

April 12, 2023

Service was good

B.D.

April 11, 2023

Ez to work with

Ben Goebel

April 11, 2023

The team in Niles was great to work with. I brought them two large handmade one off templates and asked them to fabricate two custom-made mounting plates for my off-road vehicle. The metal version of the plates came back, precisely, fabricated, clean holes, drilled and ready to install. The work was done quickly, and the crew and Niles is very polite and professional.

S.Q.

September 19, 2023

I’m a small-potatos buyer, but team at metal supermarket never talk down to me or treat my relatively small orders any differently the the pallet-size orders.

They are always super friendly and aim to please. At times I’ve called with an order that I need in a hurry and they always jump to take care of me.

I recommend MS to anyone who’ll listen.

Steve Horwath

September 19, 2023

Cut-off and scrap area is great. I work with smaller quantities and I like to pick through the shelves looking for material. Holding pieces in your hands is far better than scrolling through the catalog.
Pricing is straight forward, the per-pound charge leaves no surprises, and I can buy just what I need.
I volunteer at a non-profit trades organization and I recommend the metal supermarket to all my welding friends and students.

C.

March 8, 2023

Service and availability of materials.

Ingo

November 8, 2023

Fast, reliable, friendly. I love that place!

Carl Rappolo

March 8, 2023

Fair price. Great service.

L.V.

February 14, 2023

Price was reasonable and included de-burring. Salesperson was friendly and helpful.

J.P.

January 4, 2024

Great service from great people

B.R.

February 7, 2023

I was able to purchase exactly what I needed with a fair price, helpful service and fast delivery.

M.D.P.

February 7, 2023

Fast, easy, good selection

Jim

February 7, 2023

Great service, competitive pricing & you can custom order almost any type or size of steel.

S.M.

January 14, 2023

Great service, very accurate details provided for questions asked.The material is very high quality.

Brian McAteer

January 13, 2023

Mike Pucci was very helpful and knowledgable of what selection of metal I needed. The piece we purchased was perfect for our needs! We will definitely go back to your Company if We need any further material! Thank You again for Wonderful Service! Brian Mc ateer

Ronnie Phillips

January 12, 2023

Great service. Quality material and reasonably priced

D.S.

January 5, 2023

Convenient
Always has in stock what i need
Turnaround time for quotes is always fast
Helpful people behind the desk

Vlad Tomashivskyi

January 5, 2023

Mike Pucci best of the best. my English is not very good, but Mike was attentive and very professional. he helped me find the right metal. I was very pleased with your service

T.G.

July 7, 2023

very kind and honest peoples

N.N.

January 18, 2023

great service, fast and easy

Chris Tiedmann

July 7, 2023

I go to Metal Supermarkets in Niles whenever I need metal parts to complete a project. Mike is extremely easy to work with and gives great recommendations based on whatever my specific needs are. They do a great job with custom cut or drilled parts. I appreciate having a local metal supplier who takes pride in their work and serving businesses and residents in their area.

M.B.

July 7, 2023

On my last visit, I ended up purchasing a few drops.
Many of my projects call for smaller pieces, so it make no sense for my to make “larger” purchases from online-retailers such as speedymetals, etc.
I plan on making more visits since there’s a huge variety of drops.
I will say I was “blown away” by all of it.
I’m happy that things were well organized, and I was happy with the level of customer support.
Only thing I’d love to see is Saturday-hours.
Thank you.

Odie Kivarkis

December 2, 2022

1- Close driving distance
2- wide variety to chose from
3- Good pricing
4- No minimum amount, how big or how small
5- Cutting to required size
6- Speed of execution
7- Nice people to deal with

Thank You

K.S.

December 2, 2022

Can shop around for what I need no pressure!

T.K.

December 2, 2022

Very convenient process. Great products.

J.O.N.

November 4, 2022

I liked that I didn’t have to be a business to buy from you and no matter how small the order you will still take it.

Mike Horist

November 2, 2022

Do you have a need. I showed up unannounced requested a couple pieces of steel of a specific size. 15 minutes later you walked out and placed it in my truck for me. I’m a very happy customer.

B.M.

November 2, 2022

Absolutely the most quickest response to a request for a quote and even faster availability of the product that was needed. Polite, friendly, and responsive to their customer’s needs. Will definitely purchase from again!

H.K.

July 14, 2023

The service is always quick, friendly, and knowledgeable!

M.W.

October 6, 2022

good

D.S.

October 6, 2022

The price and availability.

S.

February 7, 2024

Fast service and nice people to work whit.

Chester Pociask

September 15, 2022

You had exactly what I needed.

N.P.

September 15, 2022

Great service, great people with very good attitude and very helpful.. And decent prices

Scott Benson

September 14, 2022

Replacing a 100 year old roof hatch cap made of tin and wood on a Chicago two-flat and custom-made to the size of the hatch is no simple thing. No roofing or roofing-supply company returned my calls. I asked for a square piece of aluminum to start with, and built-up the cap with that aluminum and wood underneath, and thats what I received. Pictures to come …

J.D.

September 14, 2022

Great personalized service!

B.D.

August 5, 2022

Friendly helpful service. No minimum charge for a piece of metal.

John Sirovatka

August 5, 2022

It’s the easiest way to get smaller amounts of material. This makes it easier to reduce excess inventory and billing simple.

O.

August 5, 2022

Great service, very nice and professional people

J.L.

August 5, 2022

Great customer service! Outstanding help on finding what you need.

J.H.

August 5, 2022

Fast service. A very pleasurable experience

J.B.

August 5, 2022

They always do a great job and deliver when they promised !

B.G.

August 5, 2022

Would be nice to get quicker/easier price estimates or just have a transparent price list.

B.M.

July 14, 2022

Availability of material in stock, pricing and customer service very good.

Crews4hire

July 13, 2022

They always take care of our orders quickly and go over and above with customer service. Even when I give them little notice they get us taken care of quickly. 10 star company

Samuel Sion

September 12, 2023

Quick turnaround and custom cuts and drilling.

D.C.

July 6, 2022

Prompt, service, accurate results.

J.G.

June 9, 2022

My steel delivery date kept getting moved back, and during one phone call I was told my order was ready but when I arrived for pickup it was only half done.

What made my experience positive from that frustration was the office offering to deliver to my home for free.

Gustavo Barahona

June 3, 2022

Mike is always very helpful at the front desk.

D.O.S.

June 2, 2022

Fair pricing and great customer service!

S.Q.

June 2, 2022

Excellent service!

S.G.

May 12, 2022

Friendly staff have or can get what u need.

Regina Rodriguez

May 5, 2022

Very professional customer service, the materials were delivered as promised.

Mike Botezatu

May 5, 2022

From the moment I called metal supermarkets I had a really good experience.Mike was very helpful and he answered all my questions.And he send me a quote in the time he said he will.After that I went to the shop to place the order and I had the pleasure to meet Mike and he placed the order for me.Everything worked out in the time frame I was given.Very nice people and such a good experience.I would definitely recommend Metal Supermarkets to everyone.Thank you.

J.P.

May 5, 2022

You guys are great. Always in stock and ready to go when you say it will be.

A.R.

April 12, 2022

great customer service

K.J.

April 5, 2022

They always call to confirm delivery.

J.P.

March 9, 2022

very easy to work with
had exactly what i needed

H.K.

October 12, 2022

The service and quick response time from the Niles team is great!

A.L.

March 3, 2022

The staff was friendly and helpful. I got everything I needed just in time because the person I worked with helped to arrange everything.

D.G.

March 2, 2022

Selection

L.B.

March 2, 2022

First class all the way.

E.W.

March 2, 2022

Karina was very knowledgable and knew exactly what I needed.

Tony McHale

March 2, 2022

The order was ready right on time and was perfect

Thanks

P.F.

March 2, 2022

Great service, pleasant people to work with, accommodating and reasonable prices

Joel Purpur

February 14, 2023

Very friendly and helpful employees.

Joe Haggerty

March 2, 2022

Everything.

N.N.

January 18, 2023

Great service

Chuck

February 12, 2022

Your people understood my needs and timeline and made it happen

R.E.

February 10, 2022

Well designed website. Helpful for the occasional customer of structural steel.

Vernon Potillo

February 10, 2022

Service was excellent, I actually feel they went beyond normal service to accommodate me and my very small order
Thanks for all your help

Rick Bekielewski

February 9, 2022

Nice place to do business. They always have what I need at a competitive price.

S.

September 15, 2022

Good service all the time.

R.H.

February 9, 2022

Karina was very prompt and courteous. Please give her a raise.

Ron lundgren

January 6, 2022

Everyone who answers the phone at the niles location is usually very helpful and is quick and efficient. I always have to get an email confirmation for price for my accounts payable and it always comes in a timely fashion. They are my go to for anything metal.

R.M.

January 6, 2022

People are very helpful.

Samuel Sion

July 6, 2022

Great team and finishing services. Being able to have holes already drilled or miter cuts done saves our company so much time.

P.

December 15, 2021

Wide selection and knowledgeable staff!

J.G.

November 16, 2021

Response times, however it worked out as the job its self was delayed.

Victoria

November 16, 2021

Customer service was amazing. Great to work with and had what I was looking for.

P.D.

January 4, 2024

Friendly staff and they always have what I need.

B.

November 9, 2021

thanks for your high quality products

R.G.

October 13, 2021

Helpful, quicker than they quoted, reasonably priced.

N.M.

October 11, 2021

fast service no waiting time

B.C.

October 7, 2021

Great service and very friendly! Mike and Junior have helped me several times now when I just need a piece or two to finish a rush job. Very easy to work with and very fast turn around.

Mohammad

October 6, 2021

Friendliness
Knowledge
Concern

Jake Graves

September 27, 2021

Responsive service!

F.M.

September 9, 2021

First time customer – good experience.

J.O.

March 7, 2022

Fast service

J.

September 2, 2021

Quickness from order to received

O.

September 2, 2021

Easy, simple to get what I need

D.K.

September 2, 2021

The speediness and Jr. Garcia and Dan were very knowledgeable and were able to help us when we were in a crunch. Great job!

E.S.

September 2, 2021

Quick response and help and turnaround on purchased product

M.

August 11, 2021

Availability
Fast service

H.D.

November 8, 2023

Great group of guys , Dan and Jr are always very helpful. They always have material same day or next day. Good prices All in all great place to pick up material . Will always recommend this place to anyone

R.B.

February 9, 2022

Reasonabyl priced product with great location.

J.K.

July 22, 2021

location

S.Q.

March 10, 2023

Service is great and you’re always helpful even with small orders.

A.

July 10, 2021

Prompt and fair price

R.F.

July 10, 2021

……knowledgeable, efficient, cost effective and GREAT CUSTOMER SERVICE. Always the first place to go for metals.

G.C.

July 10, 2021

the variety

Rick

July 10, 2021

Convenient location, quick service and personable sales and service staff.

Riaz Ansari

June 10, 2021

Mr Junior so excellent talent
To communicate with clients
He helped me very well ,satisfactory
With his cool patience behavior.

B.M.

May 4, 2023

Quick turn around from time of order.

W.H.

June 3, 2021

You had what I needed and provided it in a timely manner.

Ahmad Basrawi

June 3, 2021

Great people to work with

Jim Mcdonough

May 6, 2021

Very helpful and can take care of any of ur metal needs.

M.

May 5, 2021

Super easy quoting/ordering and pricing is always reasonable, no matter how small the purchase.

Jason Sus

March 2, 2022

Knowledgeable and friendly staff, good pricing. Love buying end cuts by the pound. I wish they were open on Saturdays.

Josh Byars

May 5, 2021

Niles Metal Super Markets is a great steel supply house. Dan and the guys always take good care of us! Niles has worked with us as we have grow and our order quantities Grown.
Highly recommended !!!

P.D.

May 5, 2021

Easy access and nice people to deal with.

C.M.

February 9, 2022

Very good staff and excellent job.

R.H.

April 2, 2021

Great service, fast response/production time.

N.N.C.D.

March 3, 2021

Normally metal is available from stock and very easy to deal with

G.

March 2, 2021

I love being able to show up and browse drops

Jim

February 7, 2023

Great service for any metal wall covering you can imagine.

K.E.

August 15, 2022

always good fast service with a good price.

B.

February 5, 2021

Easy to check the available material stocks in the shop, good price range, and good location.

Dave Smith

February 4, 2021

The service and products are outstanding

B.

February 4, 2021

Ease of getting quotes
location

C.W.

February 4, 2021

Fast, great work, great pricing.

David Cederholm

February 4, 2021

I thought they were very helpful and the pricing was in line. They did a great job and were very responsive to my/our needs. I would recommend them and I would use them again if the need arises.

E.K.

January 13, 2021

communicating with the customer. I.E, making sure the customer is aware that the item may be a special order. That there may be “in stock” Items that would be comparable. Also emailing spec sheet that has prices listed would be helpful. sometimes price is as important as technical specs, depending on end application.

R.N.

January 8, 2021

Great service and very reasonable prices.

K.L.

January 6, 2021

The team responded very quickly to my order and were very friendly when I picked it up.

Thomas Bender

January 6, 2021

Good prices and great service. Prompt and easy to work with.

B.B.

January 6, 2021

Nice service

D.

January 6, 2021

Great representative and fast service. Plus the product is very nice.

S.

January 6, 2021

Good service

Jeff Benning

December 12, 2020

Metal supermarkets has a great selection of metals, fair prices, quick turnaround and a very helpful and knowledgeable staff. I recommend them to anyone looking to purchase any quantity of metal, large or small.

Jim

December 9, 2020

Convenience & quick replies.

Brad Behmer

December 4, 2020

Great service, awesome products, I always know I will find what I need at metal supermarket. My favorite part has to be the drop off section, I always grab a large handful of drop off for no particular project and idk how many times the drop off has saved m butt in a pinch

Omar Alikhan

December 4, 2020

Very quick and easy order. Will definitely use again

J.R.

December 4, 2020

Great job, exactly what I needed.

L.

December 4, 2020

I was not knowledgeable about metals and the staff was very helpful.
They helped me with my custom order.
Very friendly and polite.

Moss Jacobs

December 4, 2020

Very friendly
Did exactly what was requested

D.E.

November 11, 2020

Great to work with.

W.E.

November 11, 2020

We have used you for years, very happy with your company. Thanks

Brad Wirtz

November 11, 2020

Great place to acquire metals of every type. Guys in the office and the yard are very knowledgeable and helpful.

J.M.

November 4, 2020

better communication

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