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See what are our customers are saying about our Chicago (Niles) Store

6285 West Howard Street, Niles, 60714

5 Star Rating - 197 reviews

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J.G.

June 9, 2022

My steel delivery date kept getting moved back, and during one phone call I was told my order was ready but when I arrived for pickup it was only half done.

What made my experience positive from that frustration was the office offering to deliver to my home for free.

Gustavo Barahona

June 3, 2022

Mike is always very helpful at the front desk.

D.O.S.

June 2, 2022

Fair pricing and great customer service!

S.Q.

June 2, 2022

Excellent service!

S.G.

May 12, 2022

Friendly staff have or can get what u need.

Regina Rodriguez

May 5, 2022

Very professional customer service, the materials were delivered as promised.

Mike Botezatu

May 5, 2022

From the moment I called metal supermarkets I had a really good experience.Mike was very helpful and he answered all my questions.And he send me a quote in the time he said he will.After that I went to the shop to place the order and I had the pleasure to meet Mike and he placed the order for me.Everything worked out in the time frame I was given.Very nice people and such a good experience.I would definitely recommend Metal Supermarkets to everyone.Thank you.

J.P.

May 5, 2022

You guys are great. Always in stock and ready to go when you say it will be.

A.R.

April 12, 2022

great customer service

K.J.

April 5, 2022

They always call to confirm delivery.

J.P.

March 9, 2022

very easy to work with
had exactly what i needed

H.K.

March 9, 2022

The service and quick response time from the Niles team is great!

A.L.

March 3, 2022

The staff was friendly and helpful. I got everything I needed just in time because the person I worked with helped to arrange everything.

D.G.

March 2, 2022

Selection

L.B.

March 2, 2022

First class all the way.

E.W.

March 2, 2022

Karina was very knowledgable and knew exactly what I needed.

Tony McHale

March 2, 2022

The order was ready right on time and was perfect

Thanks

P.F.

March 2, 2022

Great service, pleasant people to work with, accommodating and reasonable prices

Joel Purpur

March 2, 2022

Very friendly and helpful employees.

Joe Haggerty

March 2, 2022

Everything.

N.N.

February 16, 2022

Great service

Chuck

February 12, 2022

Your people understood my needs and timeline and made it happen

R.E.

February 10, 2022

Well designed website. Helpful for the occasional customer of structural steel.

Vernon Potillo

February 10, 2022

Service was excellent, I actually feel they went beyond normal service to accommodate me and my very small order
Thanks for all your help

Rick Bekielewski

February 9, 2022

Nice place to do business. They always have what I need at a competitive price.

S.

February 9, 2022

Good service all the time.

R.H.

February 9, 2022

Karina was very prompt and courteous. Please give her a raise.

Ron lundgren

January 6, 2022

Everyone who answers the phone at the niles location is usually very helpful and is quick and efficient. I always have to get an email confirmation for price for my accounts payable and it always comes in a timely fashion. They are my go to for anything metal.

R.M.

January 6, 2022

People are very helpful.

Samuel

January 6, 2022

Great team and finishing services. Being able to have holes already drilled or miter cuts done saves our company so much time.

P.

December 15, 2021

Wide selection and knowledgeable staff!

J.G.

November 16, 2021

Response times, however it worked out as the job its self was delayed.

Victoria

November 16, 2021

Customer service was amazing. Great to work with and had what I was looking for.

P.D.

November 9, 2021

Friendly staff and they always have what I need.

B.

November 9, 2021

thanks for your high quality products

R.G.

October 13, 2021

Helpful, quicker than they quoted, reasonably priced.

N.M.

October 11, 2021

fast service no waiting time

B.C.

October 7, 2021

Great service and very friendly! Mike and Junior have helped me several times now when I just need a piece or two to finish a rush job. Very easy to work with and very fast turn around.

Mohammad

October 6, 2021

Friendliness
Knowledge
Concern

Jake Graves

September 27, 2021

Responsive service!

F.M.

September 9, 2021

First time customer – good experience.

J.O.

March 7, 2022

Fast service

J.

September 2, 2021

Quickness from order to received

O.

September 2, 2021

Easy, simple to get what I need

D.K.

September 2, 2021

The speediness and Jr. Garcia and Dan were very knowledgeable and were able to help us when we were in a crunch. Great job!

E.S.

September 2, 2021

Quick response and help and turnaround on purchased product

M.

August 11, 2021

Availability
Fast service

H.D.

August 11, 2021

Great group of guys , Dan and Jr are always very helpful. They always have material same day or next day. Good prices All in all great place to pick up material . Will always recommend this place to anyone

R.B.

February 9, 2022

Reasonabyl priced product with great location.

J.K.

July 22, 2021

location

S.Q.

July 18, 2021

Service is great and you’re always helpful even with small orders.

A.

July 10, 2021

Prompt and fair price

R.F.

July 10, 2021

……knowledgeable, efficient, cost effective and GREAT CUSTOMER SERVICE. Always the first place to go for metals.

G.C.

July 10, 2021

the variety

Rick

July 10, 2021

Convenient location, quick service and personable sales and service staff.

Riaz Ansari

June 10, 2021

Mr Junior so excellent talent
To communicate with clients
He helped me very well ,satisfactory
With his cool patience behavior.

B.M.

June 3, 2021

Quick turn around from time of order.

W.H.

June 3, 2021

You had what I needed and provided it in a timely manner.

Ahmad Basrawi

June 3, 2021

Great people to work with

Jim Mcdonough

May 6, 2021

Very helpful and can take care of any of ur metal needs.

M.

May 5, 2021

Super easy quoting/ordering and pricing is always reasonable, no matter how small the purchase.

Jason

March 2, 2022

Knowledgeable and friendly staff, good pricing. Love buying end cuts by the pound. I wish they were open on Saturdays.

Josh Byars

May 5, 2021

Niles Metal Super Markets is a great steel supply house. Dan and the guys always take good care of us! Niles has worked with us as we have grow and our order quantities Grown.
Highly recommended !!!

P.D.

May 5, 2021

Easy access and nice people to deal with.

C.M.

February 9, 2022

Very good staff and excellent job.

R.H.

April 2, 2021

Great service, fast response/production time.

N.N.C.D.

March 3, 2021

Normally metal is available from stock and very easy to deal with

G.

March 2, 2021

I love being able to show up and browse drops

Jim

February 11, 2021

Great service for any metal wall covering you can imagine.

K.E.

February 11, 2021

always good fast service with a good price.

B.

February 5, 2021

Easy to check the available material stocks in the shop, good price range, and good location.

Dave Smith

February 4, 2021

The service and products are outstanding

B.

February 4, 2021

Ease of getting quotes
location

C.W.

February 4, 2021

Fast, great work, great pricing.

David Cederholm

February 4, 2021

I thought they were very helpful and the pricing was in line. They did a great job and were very responsive to my/our needs. I would recommend them and I would use them again if the need arises.

E.K.

January 13, 2021

communicating with the customer. I.E, making sure the customer is aware that the item may be a special order. That there may be “in stock” Items that would be comparable. Also emailing spec sheet that has prices listed would be helpful. sometimes price is as important as technical specs, depending on end application.

R.N.

January 8, 2021

Great service and very reasonable prices.

K.L.

January 6, 2021

The team responded very quickly to my order and were very friendly when I picked it up.

Thomas Bender

January 6, 2021

Good prices and great service. Prompt and easy to work with.

B.B.

January 6, 2021

Nice service

D.

January 6, 2021

Great representative and fast service. Plus the product is very nice.

S.

January 6, 2021

Good service

Jeff Benning

December 12, 2020

Metal supermarkets has a great selection of metals, fair prices, quick turnaround and a very helpful and knowledgeable staff. I recommend them to anyone looking to purchase any quantity of metal, large or small.

Jim

December 9, 2020

Convenience & quick replies.

Brad Behmer

December 4, 2020

Great service, awesome products, I always know I will find what I need at metal supermarket. My favorite part has to be the drop off section, I always grab a large handful of drop off for no particular project and idk how many times the drop off has saved m butt in a pinch

Omar Alikhan

December 4, 2020

Very quick and easy order. Will definitely use again

J.R.

December 4, 2020

Great job, exactly what I needed.

L.

December 4, 2020

I was not knowledgeable about metals and the staff was very helpful.
They helped me with my custom order.
Very friendly and polite.

Moss Jacobs

December 4, 2020

Very friendly
Did exactly what was requested

D.E.

November 11, 2020

Great to work with.

W.E.

November 11, 2020

We have used you for years, very happy with your company. Thanks

Brad Wirtz

November 11, 2020

Great place to acquire metals of every type. Guys in the office and the yard are very knowledgeable and helpful.

J.M.

November 4, 2020

better communication

Josh Byars

November 4, 2020

Niles Metal Super Markets has been a pleasure to deal with. We have built a solid relationship over the last year and a half. Dan has been a great resource for our fab shop as we have grown he has kept up with every need we have.

Highly recommended!!

Josh B.
Lindemann Chimney Custom Metal Shop
Lake Bluff , IL

J.

November 4, 2020

Service was quick and friendly

Richard S. Ruettiger

November 4, 2020

Good prices, cut accurately, and ready when promised.

M.

November 4, 2020

Quick quotes, good prices, and great selection.

S.K.

October 11, 2020

great people who are willing to help you find what you need.

E.F.

October 9, 2020

It was very easy to ask for what I needed. The folks who answered the phone were friendly and professional. I was able to have my sheet metal ordered, custom cut, and delivered within 24 hours.

Dave Garabedian

October 9, 2020

They always get what we need when needed

A.C.

October 9, 2020

A Catalogue of some sort would also be helpful. I am new to fabrication and am not aware of all the options/limitations

I typically work 9-5 mon-fri- so it is hard to get the timing right to pick up my orders. Weekend availability or the option to schedule a pickup off hours would make me more likely to return

R.C.

October 3, 2020

Guys were great. Cut the metal in half for me. Loaded it into my car. Quick and easy

Alan Lerner

October 2, 2020

Friendly, quick service with a great selection of metals and services.

R.P.

October 2, 2020

Friendly staff that has always been willing to help. Good stock of materials too.

M.T.

October 2, 2020

Great service and competitive prices.

Mark Furst

October 2, 2020

You guys were the only place I could find a weird size of extrusion that I needed for my deck railing project. And you got it in really fast. Definitely will hit you up again when I need something.

Richard Robbins

October 2, 2020

Great offerings and even more helpful staff.

J.W.

October 2, 2020

I do small-ish one-off projects: coffee tables, shelves, plant stands… I love how easy it is to order materials for a single project. I also really appreciate the drops section. I find a lot of inspiration while looking at the off-cuts, and frequently spend as much there as I do on the materials I order.

M.H.

September 10, 2020

Great service.

S.W.

September 8, 2020

Convenience, selection, and services

Humberto Delira

September 4, 2020

Material- if it’s not in stock the guys usually have it the next day.
The service, well what can I say. Dan , dean and Jr are very helpful, knowledgeable guys . Friendly atmosphere in there shop. Great guys
I will always keep buying from them, and will keep recommending them to other people.

J.H.

September 4, 2020

Quick and convenient. Especially in my business where I need relatively small quantities. Good guys work there and are very helpful!

George Marszalek

September 3, 2020

great and professional service

Ray

September 3, 2020

First off, you responded to my inquiry with a quote within an hour. Secondly, when I called with a question an actual person answered the phone who was also helpful and didn’t respond to my uninformed questions with any attitude. All responses whether by phone or email ere quick and thorough. Thirdly, my small order was ready within a day. I was completely satisfied with the transaction.

S.C.

September 3, 2020

Nice cutoffs selection to browse.

J.

September 3, 2020

They were professional and fast what more can you ask.

T.W.

September 3, 2020

I placed a small order. They had it ready in about an hour. I picked it up and was on my way 5 minutes later. That’s how you run a business!!

Ed Nerger

September 3, 2020

Received prompt attention and quote. Order was ready the same day. Good customer service. Will use again!

J.L.

September 3, 2020

Friendly staff, very accommodating

D.M.

September 3, 2020

The product was as specified,
The owner is very gracious in his dealings and understanding of the business.

James Whitesell

August 12, 2020

Friendly and knowledgeable staff. Pretty much always have what I need.

A.O.

August 12, 2020

Great fast service. Never disappointed

J.B.

August 5, 2020

Customer service is great!

C.K.

August 5, 2020

Very easy to find what I needed. Everyone was very friendly and helpful.

D.C.

August 5, 2020

I liked the price, quality and service. They were great!

John Bilski

August 5, 2020

Got the small metal job done for me. A place to turn to for the home owner that needs metal items for repair or DIY tasks.

N.N.

February 16, 2022

Excellent customer service and support

Michael Bennett

July 15, 2020

I like your convenience. And ability to work with customers

John Medich

July 10, 2020

Variety of products available.

Muhammad Alam

July 8, 2020

Everyone was very nice. Lot of variety to choose from. Friendly people to help cutting. I wish you have a basic Lathe Machine there so customers can get little bit more cutting, facing or turning to get the material ready for work. I really have hard time to get some turning on some material that I bought.

J.R.

July 8, 2020

Greats guys. Owner very helpful

R.K.

July 8, 2020

They had what I wanted

Chris Nesbitt

July 8, 2020

I have found everything I needed and have had great customer service. Quick, and professional associates make finding and cutting the products an easy process

Scott Harp

July 8, 2020

Quick and easy.
Friendly staff.
Great value.

Mark Setzer

July 8, 2020

Love this place, the guys are great to work with. its like an old school busses were they answer the phone and listen to there customers. Would highly recommend Niles Metal Supermarkets

Thanks Mark

john baethke

July 8, 2020

Amazing place full of every metal imaginable

Dan Goad

July 8, 2020

Product was exactly what I ordered. Delivered with lightning speed. This is the only place that I will shop for my metals in the future.

Thanks!!

Dan

R.

June 10, 2020

timely and competitive on materials

A.Z.

June 9, 2020

Great service. I really appreciate.

Raymond

June 4, 2020

As always, a very positive customer experience from the time an email quote was submitted, to the actual customer pickup. I still keep a five year old catalog at hand for reference! Thanks again Niles, Illinois Metal Supermarkets. Well done!

Mike Rendak

June 3, 2020

Prompt, accurate service!

Jerry Geyer

June 3, 2020

Niles Metals Supermarket has provided outstanding customer service. They either have it stock on the shelf or can fabricate it, which is super convenient. Thanks for getting us the right parts the first time, every time!

S.K.

June 3, 2020

Tom was very helpful and responsive

D.Q.

June 3, 2020

In stock, quick pickup, wide choice of material including the stainless I needed, and precut to needed dimensions saved me significant time – what’s not to like.

Martin

June 3, 2020

Able to get what I needed

B.R.

June 3, 2020

It’s been great for my small projects

C.

June 3, 2020

Dan and the team really helped me a lot and great to work with.

E.

May 8, 2020

quick turn around

Josh Byars

May 3, 2020

Great communication,fast delivery, wide variety of materials and services!!

Highly recommended

A.M.

May 2, 2020

Good service! I would recommend

A.

May 2, 2020

Friendly efficient service

Aaron Blanchard

May 2, 2020

This shop is awesome, nice guys, metal service…
Being able to rummage through their materials got me inspired to build stuff
I will definitely be shopping here again..
Thanks again,
Aaroneous Blades

D.G.

April 30, 2020

Great crew and easy to work with.

Charlie

April 11, 2020

They have what I need in stock most of the time if they don’t, they have it for pickup next day!

R.K.

April 4, 2020

Selection, location, small qty., Prices…

A.W.

March 15, 2020

Accommodating my delivery request. Had everything I wanted.

Tony Gatt

March 4, 2020

Very simple and efficient

Tom Honn

March 4, 2020

Convenience and price.

C.K.

March 4, 2020

Very helpful staff

Edward Simi

February 6, 2020

The price and quality.

B.H.

February 5, 2020

Great service, reasonable price.

P.A.

February 5, 2020

Easy ordering process. Product was done on time and was well made. Friendly and helpful customer services.

F.

February 5, 2020

Convenient, fairly quick to deliver and always with a smile.

J.B.

February 5, 2020

Fast Service. If they don’t have it they get it fast

R.

January 14, 2020

great service good leed times fair pricing

Ben Woods

January 9, 2020

They are always helpful and friendly

Jude Gonzolis

January 9, 2020

Friendly staff by phone and in person. Small orders given same attention as a large one. Scrap section is plentiful

H.S.

January 9, 2020

Everything but prices

Jim Owen

January 9, 2020

Quick service, fair prices and friendly staff.

John Riedler

January 9, 2020

The orders are finished quickly. Friendly service.

S.K.

January 9, 2020

Good selection of materials

D.G.

December 12, 2019

Hi,
Nice, Knowledgeable people. Quick service, no substitutes. Clean, accurate stock.

J.S.

December 12, 2019

Dan, Dean and Junior do a great job, they always fill our metal orders quickly and correctly. They also have good prices, especially on end cuts. [FIRST NAME REMOVED] @ Park Ridge Country Club

J.K.

April 5, 2022

They get me what I want in a reasonable amount of time.

P.S.

November 12, 2019

Quote response time was excellent!

Price was fair and Competitive.

Mike Cook

November 6, 2019

I think you guys did fantastic filling and delivering my last minute request. I will certainly recommend you to anyone needing metals. I’ll also be using you guys for what we need.

F Geniso

November 5, 2019

fast service and good customer service

Mike Rendak

November 5, 2019

Very prompt accurate service!
Mike Rendak

Ryan

November 5, 2019

Ordering was easy. They got back to me with a quote quickly with reasonable pricing. They have pretty much everything in stock and a decent “cut off’s area to rummage through. I’ve recommended them already.

S.W.

November 5, 2019

Such a great experience purchasing from the Niles location. Very friendly and helpful staff, quick order fulfillment, and perfect Quality of product.

Chuck Pheatt

November 5, 2019

Quick service, good materials selection.

J.M.

October 13, 2019

Very good

S.R.

October 12, 2019

Great place for metals.

Steve Quinn

October 7, 2019

Staff are friendly and they turn my small orders around very quickly.

And as someone who is a new welder with modest orders, I never feel like the guys at your shop look down on my puny orders. They are always welcoming and friendly.

Mark Foisy

October 7, 2019

You guys are so easy to work with. Small orders aren’t an issue. Super friendly–my wife had to pick up my stuff, and she thought you guys were great!

A.I.

October 7, 2019

Great service quality products. But great service

Stephanie Phelan

October 7, 2019

the thing that keeps me coming back to Dean’s shop is the time he takes to educate me.

M.M.

October 5, 2019

Fast & easy ordering, huge assortment of short pieces to pick through at reasonable prices

G.

September 10, 2019

Everything is good

Nick Petrielli

September 10, 2019

Knowledgeable and friendly staff

Mike Sheehy

September 10, 2019

Knowledgeable sales team, timely service and competitive pricing.

Frank Rotundo

September 10, 2019

Very professional. Everything was done in the time I was told. I had an issue with the size (totally my fault) but was treated with respect and was helped to fix the problem. Now my client is a happy camper (thanks Junior)!

Colleen Cervencik

August 13, 2019

You are right around the corner & usually have everything in stock. Quotes are done quickly.

August Lehman

August 13, 2019

I’ve been buying from here for sometime now no big order, always happy with my service good people to deal with all the time

M.C.

August 7, 2019

Awesome place, great people.

A.O.

August 7, 2019

Fast turn around and excellent service

C.Y.

August 7, 2019

Speedy service. Accurate cutting of material. Fair pricing.