See what our customers are saying about our Cincinnati Store

James Newcomb

Very helpful & friendly services quality product & excellent prices

J.M.

Customer service was excellent.

A.H.

PRODUCTS ARE ALWAYS WHAT WE NEED WITH LITTLE WAIT TIME FOR PICKUP. SERVICE IS ALWAYS GREAT! ALWAYS FRIENDLY AND ACCOMADATING.

B.H.

Quick, and knowledgeable.

P.F.

Kaleigh was quick to respond with a quote and availability.

Deana Smith

Most items that we’ve needed have been in stock or have a quick turnaround time.

Butch

The process of ordering and picking up is simple and quick. The folks do know what they are doing, professional on the phone and in person. My experience has always been very good with fair pricing. I must say also that the shop is always in order floors clean stock racks tidy nice company to do business with. Thank you
Butch Davis
The Wooden Boat Shop

S.R.

Pleasant counter people and accurate cutting services

D.R.

You had a what I need and I liked how they helped me pick out exactly what I needed. I guess I should explain I needed a piece of aluminum diamond plate that I could Bend and they helped me figure out exactly what I needed.

M.S.

The staff. Very friendly and helpful. This was our first visit and won’t be our last simply given the staff.

Kevin Combs

Kaleigh always treats me like a highly valued customer, regardless of the size of my orders. I have requested many quotations that never came to fruition due to my clients not following through on their orders, but MS continues to provide the pricing I need to be competitive.

Bill T

I am an artist, not an engineer, and this type of “metal” store was just what I needed. All the employees where very helpful. They understood what I needed for my project, and they were even able to store some of my purchased materials for a short period.

Eric Stang

This is the place!! The staff has great customer service and was extremely helpful when it came to finding exactly what I needed for my truck racks. The metal mesh is perfect for my racks.
I have purchased from this company in the past, and that’s why I came back!
Great materials, Excellent service, excellent knowledge of what I needed, and the best prices. You definitely have my business. Thank you all for all you do!!

J.O.

You had what I needed in stock, which was very nice, but the price I paid was higher than it should have been comparing to other places after the fact.

E.W.

It way a great experience. Everyone seemed glad to help and knew their job. I especially liked that I could walk around and see the products you had to offer

L.

Fast, and extremely Friendly service. I’ll definitely be back.

G.N.

Personable sales team quick turnaround

K.E.

Kaleigh went above and beyond to get what I wanted.

J.S.

Had what I needed good price fast

T.J.

Easy process, good price

Jason Wilson

Great service

M.

They went out of there way for me both times I placed an order.

Mic Moore

Customer service is top notch

Richard Howe

Verry friendly staff quick turnaround time
Thanks

J.B.

friendly, helpful staff. Can look at the product. Offcuts available. Local store

Woody

LOOK AT ALL RETAIL HARDWARE STORES AROUND TOWN N/A. MOST METAL SUPPLY SHOPS DON’T LIKE TO DEAL WITH GENERAL PUBLIC. BUT NOW I WILL JUST COME DIRECT TO YOU. GREAT SERVICE. THANKS

D.T.

Friendly and quickly have materials ready for pickup

Larry Hatfield

The whole buying process was just excellent. Steel received was very good and worked really well for my project. Thanks

H.W.

Great business concept and great staff!

Jill Gennett

Man, Kaleigh was awesome to work with and the end result was great. So nice to have you guys as a resource and looking forward to more projects as they come along!

J.S.

Metal Supermarkets is convenient for pickup to my work location, which is why I originally chose them. Over the course of years, however, I came to find that they were also friendly, timely, and reasonably priced. They are easy to work with, and have never disappointed me with their product or service.

M.D.

great selection of short lengths and remenants

C.N.T.

Great customer service(rare these days:( )!
Quick turn around and delivery!

A.B.

It would be nice to know if your have cut offs or odd pieces for cheap.

N.W.

First time customer recently. Walked up to the desk requesting some round stock for a small home project. I was greeted with a smile, immediately assisted with what I needed. Exactly what customer service should be and a model of what other organizations should emulate.

Shawn Baird

Love the place, the person who helped me fill the order and took me back to look through the drops was wonderful. A+++ service!

V.G.

Great service and prices, and on time delivery.

Alex Talaat

Amazing, Fast and Excellent Customer Service!

Ralph Sabato

The key to a successful operation is its people. Kaleigh White is simply outstanding. Always helpful, courteous and pleasant. I choose Metal Supermarkets because of Kaleigh!

A.B.

They always do a good job in helping me order what I need.

V.W.

Convenience.

D.P.

Service was excellent!

Robert Stadler

Fast friendly service, very good price.

M.N.

The Metal Supermarkets location in Tri-County area always takes care of me right away with great friendly service.

Mike Applegate

You always have what I need and will cut to size if I need it to be cut

M.H.

Always have what I need.

W.E.

Price and availability of small orders. Kaleigh is always very helpful and pleasant to deal with!

B.H.

Quality materials at reasonable prices.

B.R.

Very responsive, good customer service, received my materials when I needed them.

J.C.

It was refreshing to see customer service still alive. Had a great experience. Explained my needs to the young lady at the desk and she had recommendations immediately. Let us in back to see the options and different metal they have available. Well done.

R.C.

Fast service
Reasonable price

M.C.

Quick and exactly what I needed

J.C.

Fast order fulfillment and competitive pricing.

K.L.

Great customer service and speedy order ready.

P.C.

Service is stellar!

K.C.

Lower prices.

David Frazi

Spot on service. Timely delivery of product. Very helpful in finding exotic materials

M.H.

Great service and great prices.

D.S.

Good product
Cut to a close tolerance.
Fair price

Victor Leon

Great communication

K.P.

Fast and knowledgeable generation of quote and response to questions. Fair price and metal was nicely packaged at pickup.

G.K.

Very prompt with follow up and providing quotes.

A.

Ease of business is great.

B.S.

We like the price mostly. And the availability. If they have what you are looking for, you can
get it right away and at a good price.

Carl Heinlein

Great Service at Metal Supermarkets. We’ve been working with them for 5+ years and they always go the extra mile to help. Even when you pick up your cut pieces, the guys that load your truck are very friendly and accommodating.

A.H.

Your crew is friendly and knowledgable about your products and such a great help.

W.S.

Convenient
Courteous
Well stocked
Quick response
Knowledgeable

Daniel

The service both Lucky and Callie provided was top notch. They both were a pleasure to deal with. Thanks to you both.

C.P.

They do quality work and the owner’s customer service is impeccable.

J.B.

The people and top notch. Friendly, helpful, and professional. Always a great experience.

I.H.

Very responsive and friendly service and good prices. Accommodated my unique needs and very understanding. Will reach out to them the next time I have any needs in this area.

Jim Tinkham

Fast Service

Dane Shannon

friendly on the phone, and fast ordering my product that i needed. when i got to the store to pick it up I felt like I was their biggest and most important customer.. They are great great to deal with and will use them in the future.

Enid Barbosa

fast services and very helpful

William Bell

Great selection and customer service.

William Sullivan

You had the product that I wanted and when it arrived it was exactly as described.

Don Lambert

Excellent turn around time from order to date of pick up. Got exactly what was ordered. Very pleasant people!!!

Robert Kramer

Polite, prompt, and professional staff.

Dave Kelly

Friendly people, prices are lower than building/farm supply stores.. large verity of products.

Glenn Minano

The product was what I expected. The service was A+. I was very impressed with the professionalism and willingness of the staff to meet my needs.

Ed Duncan

The people and quality] products

M.B.

Very friendly staff and fast service!!

A.W.

Knowledgeable staff

S.C.

convenience

Jason Pratt

Quick and easy to order and pickup.

S.L.

I got exactly what I needed and I got it on time!!!

John Witte

Good verity , good prices and quick service.

Jay Andress

Prompt, professional service delivering the exact product I needed.

T.K.

No job too small. Custom made on site.

M.H.

Easy to select and quick response to phone calls. Not being stuck on hold is also a great touch.

Steve Huber

Very friendly, Great service…

Jon Race

Dealt with Lucky over the phone and in person who made everything easy and provided excellent service. I would highly recommend using their service for anyone in need and I’ll be a customer for life whenever I have future needs. Thank you again!

P.D.

Great place,

Garry Ward

I was a walk in and was served quickly and with respect. Thank you for being on the ready!

B.N.

Service was excellent

B.S.

Had exactly what I was looking for with short lead time and good pricing.

J.F.

Great options and prompt responses

Luis Solorzano

yes they got me out at the door with my order in less that 10 minutes, I’m a very happy customer. recommended 100% satisfaction guaranty.

Kyle Osborne

Very easy to order. Friendly customer service. Excellent product. Fast turnaround.

B.A.

Purchased 3/16 inch steel sheet for a workbench top in our basement. Metal Supermarkets cut 3 pieces of mild steel sheet metal to the exact dimensions specified in their quote. Workbench top is very smooth with no imperfections! Very satisfied!

R.S.

good customer service

Johnny Smith

It was awesome on all stages of the purchase. Definitely be back for more material.

B.C.

Good, intelligent, friendly service.

J.V.D.

Very responsive and quick turn around on materials

M.G.

Very friendly staff, and quick delivery on in-stock products.

R.W.

The Ordering process was seamless coupled with a prompt pick-up date. Completely satisfied!

J.Z.

Easy to deal with and quick service!

Greg McKnight

Great selection of materials, shapes and sizes. Cut to length is a bonus.

A.H.

products have good competitive pricing and good products. Your customer service is great!

M.W.

Friendly, quick and competent attention from staff, online, at the saw, and at the counter.
No “insurance-mandated” prohibition against customers perusing the stock.
Flexibility of payment methods.

C.E.

Fast turnaround.

B.S.

Customer service is excellant, very friendly and efficient.

D.S.

Was quick, for a small quantity requirement.

G.S.

Fast and reasonable prices if you need chunks of metal and can provide drawings.

Alec Bolen

Awesome people and can always get my last minute orders in, cut and ready with no down time!

B.A.

Friendly, quick and professional service

R.A.

I needed a small sample piece to make sure the material would meet my requirements with out purchasing a large piece
But they can supply the sheets also

J.Q.

how fast and easy it is to order and pickup orders

F.T.

Service has always been excellent. Always ready on time

B.G.

Excellent prices and friendly service.

D.H.

Convenient

Scott Johnson

Excellent price product and customer service!

B.C.

Fast easy and I can look thru the drops for a peice I need.

What would you be willing to pay for a company that can custom Bend 3/8 mild steel in 12 ft. Lengths . I have access to a 359 ton break. Cincinnati area.

Steve Miley

It was easy doing business with them and receiving our materials was fast and with out a hitch. I will definitely use them next time. especially sense they had the lowest price.

J.S.

Great sevice and product availability in a timely manner

Mark Hamblin

the people are the greatest you will ever know and the girl at the front desk is the nicest kindest one of all

G.L.

Outstanding and Friendly customer service, as well as fast turn around

K.L.

Great service and product availability. Walk in and short wait for what you need.

Jared Carden

Fast and friendly service

Chip Miller

everyone was nice ,and helped me get the right metal

J.W.

The Cincinnati customer service staff are very friendly and helpful

Stephen Mergner

Quick production of cut supplies exactly to order.

T.M.

Price and material availability. Quick turn around for custom sizes

S.M.

Customer service and willingness to provide me with the materials I need.

Donald Fox

My local Metals Supermarkets location (Cincinnati, Ohio) has been nothing less than fantastic! I purchase different lengths of aluminum tubing once or twice a year in support of my Ham Radio hobby. Pricing is very reasonable, and the staff is very friendly/helpful.

M.D.

To be able to brows your inventory.

P.T.

Service is great and friendly.

R.S.

Easy quick service. Reasonable prices.

Jeff Cole

It’s a very can do attitude that always aims to please. Pricing is very reasonable, considering the urgency I’m usually needing my metal.

D.H.

Nice people, easy service. Highly recommend.

Tom Hogan

it’s nice to be able to buy small quantities of specialized metal products at reasonable prices.

D.Y.

Your staff was accommodating and extremely helpful.

John Treglia

I like the company because they do what they say when you pick it up the price is exactly what they told you I measured exactly to the measurements that I needed so everything works wonderful I’ve used this company several times and every time has been a very good experience the person’s ordering know how to order and they do it right the first time my hats off to them keep up the good work thank you

G.H.

Ability to get small items.

Geoff Klass

good price, excellent craftsmanship

Paul Kirn

How easy it was to order and purchase the material I needed. Staff knew the product line, got a quote back quickly, very easy to deal with. Paul kirn

T.G.

Service was very prompt and helpful.

Andrew Volz

Response back with quote was fast….
Good supply of stock.

E.D.

Excellent service. Very accommodating and all purchased components delivered on time as promised.

John Quigley

easy of use, quick service, quality product

Jake W

easy to call in and order and same day pickup

Steve Huber

Kaitlyn was a great help All is good…

M.S.

Friendly service and good prices!

D.R.

Friendly service

Rocky Cummins

Service is fast, and ordering is easy.

R.S.

Metal Supermarkets Cincinnati is:
1. Local
2. Products I need are in stock
3. Price is great

C.E.

On my last order – I was not notified that it was ready for pickup. It wasn’t until I inquired that I found out it was ready. That cost me a couple days in my schedule.

[NAME REMOVED]

W.W.

Selection, Service, Price, and Convenience

Carl Heinlein

You make it very convenient to order most things that we need without a quantity issue. Your prices are a bit higher, but your are convenience and dependability are worth paying a little extra. It would be great if you had some large or recurring order discounts in place.

I am a sign company that uses steel poles and sheets of aluminum.

BTW … The ladies that help us order (Katlin and Kaleigh) are off the charts GREAT!

I’m guessing if it wasn’t for them, the convenience factor would not be near as good.

M.R.

Very friendly and knowledgeable staff that worked with until we found the materials in stock that I could use.

J.C.

Speed and accuracy of service. Great source for odds and ends. Kaleigh White is outstanding to deal with.

D.P.

Prompt service at a very reasonable cost. I only had a small order but was treated like it was a large order. This is the way to treat customers!

Herb Branscu

Great friendly service. Quick and fast response to cutting order.
Thanks

Mark Hamblin

the staff is great and the product is super be it small quantity or large they make you feel very important

Tim Lynch

The variety of available stock, and the complete
communication in order-hadling.

Brandon Allen

Customer service was great, everyone we dealt with was extremely helpful. Delivery was prompt. Will definitely use them on any future projects in the area.

Chuck Roth

EVERYTHING WAS SMOOTH AND EASY. FAST QUOTE, HAD THE PRODUCT AND QUICK TURNAROUND TIME.

T.S.

great service, have what we need

Adrian Awad

Great service

M.N.

They have very wide range and selection of product in stock and they took care of me the same day.

B.S.

Excellent customer service. Kaleigh is the best.

S.K.

Everyone is very helpful in guiding through material selection to make sure you get what you need.

D.

I give it a 10! A 10! A fuckin 10!

Cameron Goad

Turn-around times were quick and we got exactly what we needed.

Dennis Dick

Great service. Orders are ready fast.

Shane Morgan

Staff was very accommodating, had materials in stock, and quick to turn around quotes.

Bill Farmer

Good people to work with, they know tremendous amount of knowledge about their products,

M.K.

Very reasonable rates!

W.P.

Convienence

M.F.

No minimum order and quick turnaround!

F.T.

Always helpful and does a great job

D.F.

you had stock that we could not find elsewhere

C.M.

excellent service and selection

Bill Whitehouse

Great people and nice selection of materials.

Richard Von Nida

Good prices and service for odd items or small amounts

Tony Griffith

Best metal service around, fast, friendly and accurate

Tony Griffith

Best metal service in the state

C.H.

Quick and easy when you have to have it fast…

J.P.

Easy to order and ready quickly!

Randy Goble

Service is great, friendly knowledgeable staff.

Tony Davis

Metal Supermarket provides quality products, professional service and quick delivery.

Tony, West Chester, OH

T.N.

large amount of stock

J.C.

Very quick response to inquiries, good customer service, good prices and timely delivery. Thank you.

Mike Leach

Always have what I need and super nice staff

B.S.

It is a great place to get metal quickly, if they have it in stock. They have saved us many times when we could not find something elsewhere. And their prices are reasonable too.

B.M.

It’s quick, easy to order and accurate results

John Charlton

The people were great, they treated my small order like I was a $M account , and the prices are competitive with McMaster

J.M.

My crew at the Cincinnati store are a-one

J.K.

Very nice people. They get the metal if they don’t have it in stock. Very easy to work with

J.T.

AAAAAA++++++++++++

Tony Griffith

Best service anywhere in the industry hands down!

J.S.

Copper

Mark Hamblin

great people very helpful always out to please the customer just a joy to go to for all metal needs

Carl Heinlein

Incredibly helpful. The employees there are easy to talk to and ready to help in any way possible. They cut any metal to precise measurements which saves us a lot of time.

Cory Weaver

Fast, Friendly, has everything I need.

M.W.

Product was cut to the length I needed and staff was quite friendly and helpful!

D.C.

helpful staff

James Geehring

Very pleased with how quickly my quote was returned and the speed at which my order was processed. Although not a huge order, I found the people very friendly and was impressed by what I would call an open and easily accessible presentation of their products and capability.

Lawrence Tuckosh

Friendly service and quick on providing materials with short lead times

Russ Anderson

Fast to fill my order. The product quality was very good.

T.H.

The ladies on the front counter know their products and what they have on hand and are more than capable to help you find the correct product you need to quickly get in and get out. I call and order they process the order and its ready when I arrive.

Rick Koeninger

Convenient, quick service, and friendly staff.

Rebecca McPherson

Great customer service!

G.S.

The staff is very quick to get orders processed and ready for pickup

Melissa Townsend

Staff is EXCELLENT! Never made me feel ignorant (even though I am totally!), answered ALL of my questions and were super helpful.

I’d never worked with metal before and the staff really helped me understand what was best for my projects and showed me where to find everything I needed.

There is an awesome selection of “drop steel” for hobbyists that won’t break the bank. I was amazed at the selection and the staff was more than happy to cut something to size for me so I could haul it easier.

I seriously posted on social media to let my friends know this place exists close to home. Many of them do metal working (more than I do, by far) and were looking for a metal shop with good prices that was local.

Kevin Tate

friendly workers good service

Jack Witterstaetter

They always have what I need ,and the price’s are fare

Wiley Bowling

We have been saved by your Company when we can’t find the material elsewhere on different
occasions. It’s just a matter of how much of it we need. And if you have it there.

Mark E

Quality of metal and friendliness of staff.

David Kircher

You all were absolutely wonderful in your products and help to get me what I need.
I understand I had an unusual product I was looking for but you all found it and got it in without any issues.
I will definitely be back for my metal needs.
Thank you all again.

Greg McMullin

Your girls at the sales counter are the best. Friendly and helpful and if you don’t have it they find it for me asap.

D.H.

Fast , easy and had what I needed

W.P.

You deal with the small stuff that people don’t think is important !

D.P.

Thank you for carrying inventory and fast turn-around times with both North Cincinnati and Dayton, Ohio locations during these most challenging supply times.

Bill Whitehouse

Its the people. Steve has built a great team and I enjoy working with Kalleigh.
Products are readily available and I can pick up quickly.

R.S.

In stock

Titus Green

I’ve worked customer service for 20 years, and these guys are the A team! Katlin & Kaleigh do an outstanding job. The shop is very quick to get the metal cut they seem like a dream team of employee’s. I’ll never go anywhere else!

A.A.

[FIRST NAME REMOVED]@ ANARCHYMOCO. Kali is outstanding with her attention to the customers needs. She returns my calls quickly to get me what I need.

C.A.

Kaleigh is top notch! Pay her well.

C.M.

Knowledgeable and courteous employees

B.M.

Great selection at reasonable prices.

Dennis Dick

Fast responses and good prices

Brian Duncan

Customer service is always great. Service speed for getting material is equally as great.

M.O.C.

Everyone is personable and very helpful. We (Haywood) always enjoy coming in and working with Kaleigh.

K.T.

Nothing really.

J.P.

The order was correct and done very fast .

Fred Williams

Very helpful and understanding young ladies in the metal sales industry, Any type metal you will need can be found there. Great company to do business with.

J.S.

Price!!
Speed!!
Friendliness!!
Easy to work with!!

Dustin Sinchek

First and foremost, the customer service is top notch. They are always so friendly and knowledgeable of their products and services. As far as their selection goes, I’ve yet to run into an issue where they didn’t have something I needed. I would totally recommend them!

Titus Green

Super quick turn around, Kaleigh was very helpful and friendly!

Graham Reid

Super friendly, knowledgeable people at the counter. Knew what I wanted and had it cut to length not even ten minutes after I walked in. Definitely will be back!

Tommy Hawks

Friendly service

William Dillion

I think your service is good price a little high last time though