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See what are our customers are saying about our Cleveland (South) Store

5399 Lancaster Drive, Unit 9, Brooklyn Heights, 44131

5 Star Rating - 110 reviews

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Greg Selner

November 16, 2021

Excellent communication. Great products and service. Fair pricing. We will continue to use Metal Supermarkets Cleveland for our business.

Steve Smolinski

November 9, 2021

Excellent customer service; polite, timely, accommodating

Excellent selection of stock and availability.

Michael Roth

November 9, 2021

Very responsive, good pricing and no minimum buys!

N.

October 6, 2021

Fulfilled my order when competition couldn’t. Pricing was extremely competitive even with rush delivery.

Ben Keene

October 6, 2021

Friendly and fast service for custom cut pieces. Would definitely order from here again for future needs.

Terri

October 6, 2021

Best Customer service and everyone was very helpful getting the product that we needed. We look forward to doing more business with the team. I have never been in a place that was so clean and organized. Thank you

Pat Tagliarina

September 9, 2021

In stock, close location, good price, cut to size, etc. awsome. Thank you!

Scott Dallinga

September 9, 2021

I liked that I could look through a well-organized selection of cut-offs and find the ones that fit for my small project.

B.H.

September 2, 2021

Great Prices ! – Very fast service – Great staff !!

R.W.

August 5, 2021

Everything

Ed Manthey

August 4, 2021

Very well organized , instant service , very neat and clean facility

B.G.

August 4, 2021

Good quality, good service. I appreciate your help!

D.K.

July 19, 2021

Na

C.B.

July 17, 2021

Good service and selection

Tony Risko

June 10, 2021

Excellent service and selection!

Joseph Yellen

June 5, 2021

The shopping experience was quick, easy, and courteous. My steel was cut and ready for pickup in a matter of hours and they brought it out to my car. Awesome!

Terry Klebes

June 3, 2021

Great service and quick turnaround!

M.R.

June 3, 2021

Customer service is top notch!

Tim Wise

May 13, 2021

Excellent product and service

R.K.

May 12, 2021

The service was great. The prices were ok, less then having to pay shipping. I was happy to get what I needed that quickly.

K.D.

May 12, 2021

Nick is very helpful!

D.F.

May 5, 2021

I’m not new to Metal Supermarkets in general but I am new to the Brooklyn Heights branch. I would recommend you because I feel like I have always been treated honestly and fairly when it comes to pricing and availability of a product. I am a small company and do not purchase a lot of material due to the nature of my business but I do need certain materials from time to time and I will most certainly call on you again in the future as needed.

M.K.

May 5, 2021

Order was done quickly and correctly. Can’t ask for much more than that.

D.H.

May 5, 2021

Fast, curdeiuos service, well stocked

B.E.

May 5, 2021

Large inventory and fast production!

Martin Forrey

April 2, 2021

Very fast service. My order was small, but they had it done same day

Nick Ghosh Roy

March 2, 2021

Nick and the folks from Metal Supermarkets were great to work with!

They repeatedly verified that we were getting exactly what we asked for, that what we ordered would meet our needs, and we were getting the best available option. They went above and beyond modifying the beam we ordered and assisting in delivery to the second floor of our building. And everything at a fair cost. Working with Nick and his team helped us complete installation efficiently and on time. I would definitely work with them again and recommend this business to anyone.

J.S.

March 2, 2021

Fast knowledgeable friendly people.

Pete Mclaughlin

February 4, 2021

Reasonable prices and fast service, materials were readily available.

Amy Conti

February 4, 2021

Easy to work with. Quick turnaround time.

Andrew Schiraldi

January 13, 2021

Quote was blazing fast, so was a revision I requested. The processing time was fast as well. Great customer experience even for a small order. I’ll be coming back for sure.

Warren Brown

January 13, 2021

Excellent customer service, quick turnaround, good products. Glad to recommend.

P.P.

January 6, 2021

Quick and simple ordering process

R.D.

January 6, 2021

Convenient, clean location to purchase raw materials. Staff is friendly and helpful.

P.S.

January 6, 2021

The people that work there were very helpful and friendly.
they had exactly what I was looking for on hand and close by.

G.D.

December 5, 2020

Thank you for your helpful responses to my order and delivery. I am very pleased with the product and the quality of the product.

T.R.

December 4, 2020

Very fast turn around. Very friendly staff that I can count on to have what I need, when I need it.

Mike Ebner

December 4, 2020

There was a small problem with my order that you all were quick to straighten out. Good customer service!

Jim Leanza

December 4, 2020

I like the fact that I don’t have to wait a week for material. Time is money and the faster I can get my parts to my customer the better. The employees are friendly and professional. If there is a problem they make it right. Thanks for your service and I’ll be seeing you soon. Thanks Jim

Lisa James

November 5, 2020

Excellent service from inquiry through delivery!

L.G.

November 4, 2020

Made a small order at the south store .Ever one there is help full and professional . Will defiantly be back

Dave Wroblewski

November 4, 2020

The interaction for selection and delivery/price options with a knowledgeable staff was great.

Michael Roth

November 4, 2020

This store provides great service and had my orders ready the same day!

Mike Madigan

November 4, 2020

Very easy to do business with, and very helpful. Quick response with my order ready in 1 day.

D.R.

November 4, 2020

Fair, friendly & fast.

K.H.

October 13, 2020

quick response
ease of pickup
responsive to needs of small shops/orders

N.B.

October 13, 2020

Fast and quick turn around on products

J.D.

October 9, 2020

Very easy and pleasant to work with. Could not have been easier.

S.S.

October 2, 2020

Nick Berchtold, Owner/Operator is extremely helpful, respectful, and prompt.
I have been extremely satisfied with the service and product I have received since becoming a customer.

S.G.

September 3, 2020

You are close and affordable.

I’d love it if you had a web page that showed what you had in stock or is normal stock material for this location.

S.K.

September 3, 2020

Customer service was fantastic. They had exactly what I needed. I was able to go and pick up what I needed right away. Manager was concerned about me unloading the metal by myself, offered to come unload it with me after he got off work! Great customer service!!!!

Harry Cheung

September 3, 2020

Quick and easy to get small lots of metal products from you. Cheerful, competent service.

R.P.

August 11, 2020

The product I purchased was very reasonably priced, the item was in stock, and it was cut to length and ready for pick up within hours of me ordering it. The thing that stood out to me the most was that Nicholas Berchtold was extremely accommodating to my schedule. He had given me a window of time to pick up my material that was nearly 2 hours after close of business. He did an excellent job in communicating quickly and clearly as well. I have already recommended Metal Supermarkets to a few people and I will definitely be using this company as my go to supply for any future projects I have.

L.T.

August 5, 2020

They are pros, polite, helpful, and fast
Ed

G.M.

August 5, 2020

Great service. Very easy to work with.

J.P.

August 5, 2020

Good selection of products.

L.K.

August 5, 2020

friendly very helpfull

S.F.

July 16, 2020

Great service

G.K.

July 9, 2020

you had what I needed when I needed it .

L.L.

July 8, 2020

Sincere Knowledgeable Service

D.D.

July 8, 2020

Price was reasonable an order ready for pick up qwick.

D.

July 8, 2020

Personal service and delivery

J.H.

June 10, 2020

It’s convenient, the prices are pretty high, as expected.

M.F.

June 9, 2020

Ability to get small or any quantity of stock

J.G.

June 9, 2020

fast quote quick delivery

Z.M.

June 5, 2020

Sales and services are realy good.

M.F.

June 4, 2020

Very professional and service was great.

N.T.

June 4, 2020

Great service, fast turnaround, fair pricing

G.L.

June 3, 2020

Great service. Good price. Thanks

O.V.

June 3, 2020

Well during these Covid times it difficult to accurately assess What can be done better. The only thing I still don’t understand is the pricing of the materials. It’s difficult to go back sooner when I have nothing to gage what I’m going to spend before I get there.

T.C.

June 3, 2020

Nick and the team are very responsive and provide great service. I highly recommend them.

J.W.

June 3, 2020

Prices were very competitive and the service is pretty convenient, quick turnaround on low volume cuts

A.W.

June 3, 2020

Super easy to work with, good prices and fast turnaround

C.C.

June 3, 2020

Fast and reliable

D.

June 3, 2020

Web site with product & pricing

D.K.

June 3, 2020

Ease in placing and picking up order.

G.D.

June 3, 2020

I was able to walk in and get what I needed, they really seemed to go out of there way to help me.

J.S.

June 3, 2020

East pick up at shop.

R.W.

June 3, 2020

The sales people were super helpful, the price was great and I had my product in no time flat. I already told several people about you guys.

M.G.

June 3, 2020

Quick service fast turn around time wide selection friendly sraff

T.A.

June 3, 2020

Was super excited to find a metal place that actually had lots to choose from. The owner in Cleveland south was very friendly. Prices were perfect. The whole experience was amazing. Cant wait to go back.

N.

June 3, 2020

Super easy. Nice staff

B.S.

June 2, 2020

Got just what I needed with quick turn around time

J.P.

August 27, 2020

very convenient for custom sizes

M.R.

May 4, 2020

The owner was very helpful & quickly answered my questions. Will definitely buy from here again!

M.A.

May 4, 2020

Fast response to initial request. Order was delivered 3 hours later. Material was cut to order. order was accurate and neatly packed. burr’s were ground off. i was very impressed with the service i received. I will certainly go to Metal Supermarkets Cleveland for all future orders.

S.M.

May 2, 2020

Fast and easy communication and pickup.

J.M.

May 2, 2020

He was very accommodating and flexible

R.M.

May 2, 2020

Super easy ordering and pickup process, and very friendly people. Thanks!

M.

May 2, 2020

Broad selection. very helpful in offering alternate products. very competative pricing.

L.L.

May 2, 2020

Helpful friendly service, knowledgeable personnel, reasonable prices.

S.P.

May 2, 2020

Nick was very helpful and flexible. The customer service was outstanding and the prices were reasonable. I will definitely be a repeat customer.

R.R.

May 1, 2020

Fast friendly efficient

R.

May 1, 2020

Service and right stuff

R.G.

April 6, 2020

the opportunity to look at the stock before purchacing

M.O.

April 4, 2020

They have a lot of different types of metal products. Fast and friendly service. They will cut material to your exact size that is needed and load, or deliver material to you. I defiantly will use them again.

D.G.

April 4, 2020

The service was very friendly and the product was exactly what I was looking for.

M.N.

April 6, 2020

Great people that work there! And good quick pick up dates.

C.T.

March 12, 2020

Great service, friendly staff and convenient for small orders

A.W.

March 11, 2020

You have a clean shop, great prices, wide selection of metal and a friendly staff. It is a welcome change of pace compared to most the metal industry.

T.T.

March 11, 2020

Knowledgeable Staff and quick service!
Thank You!!

S.A.

March 11, 2020

Great products and great service

B.M.

March 5, 2020

Fast and efficient service. I will be buying my metal products from them.

A.S.

March 4, 2020

Reasonable prices, great service!

L.D.

March 4, 2020

Always nice and quick!

D.D.

March 4, 2020

Have what I needed large selection

L.

March 4, 2020

you had what we needed at the time and will keep you in mind.

D.F.

March 4, 2020

The owner and staff were very helpful, and the availability of difficult to find metal products was great. I will think of this vender the next time I need a common or specialty metal product.

C.B.

February 12, 2020

Fast friendly service! Great prices!

A.B.

February 5, 2020

Great customer service