See what our customers are saying about our Cleveland (South) Store

B.B.

We were pleased with the prompt service.

D.D.

I very much appreciated having the metal prepared ahead of schedule. That made our project get completed seamlessly.

M.M.

Consistently fast, friendly courteous service.

John Mills

My representative did a great job explaining everything to me about the product I ordered and my client was very happy.

J.J.

Doing a good job thus far

Joel Karabinus

The customer rep (Stephanie Moore) who took care of me was outstanding. Cheerful, informative and very quick to check on supplies as well as get us a quote. Truly a pleasure to do business with.

David

It was a very nice experience with the company they gave me exactly what I needed and in a timely manner definitely be using them again for future projects.

P.F.

Helpful staff. Everything I need is there

R.S.

In stock items and fast shipping.

Will Leonetti

The live support was great

S.W.

Very helpful staff and owner. Plus, open on a Saturday

M.K.

Friendly service!!

M.L.

Great people

Bob Yost

Large selection of sheet and structural materials. Friendly and helpful service.

Chris Karr

Always take care of what we need. Professional staff

John Uhl

The ladies were knowledgeable and extremely helpful. Just super nice people, you don’t see that much anymore at businesses

T.W.

Extremely helpful.

M.D.

Stephanie is fantastic. She’s always very responsive and very helpful. I would highly recommend

Y.D.

– they had the best price for the stainless plate comparing to all other placess.
– customer service is amazing.
– the place looks very modern and clean

Andrew Bacher

Excellent service

R.R.

Staff is very helpful; they make sure you get what you need.

K.R.

Great communication, fast and friendly service

Pete Meinke

The people there are your biggest asset, they are friendly and helpful and knowledgeable. They let me use their walker/chair , big plus for us old guys. They are generally happy to see me and help or just let me browse. Pete meinke.

H.C.

High Quality products.

Willi Kruger

Very helpful and knowledgeable people . There shop is impeccably clean and very well stocked.
I can’t imagine a build that I would do that this shop can’t provide in materials needed!

Rich Knapik

Nick and his team are a pleasure to work with. They have never let me down whenever I needed anything. Super-fast response and delivery time.

D.S.

Quick service, willing to go the extra mile to help with projects.

J.B.

Product pricing was great and the staff at the Cleveland location is outstanding. Very helpful and easy to work with. they try and go the extra mile for you and a very fast.

S.S.

Very prompt and professional. Perfect

Don Nickelson

Staff is helpful, and friendly.

J.M.

quick response

M.K.

Great staff. Impressive amount of inventory.

Michael Mayer

Staff and owner are courteous and helpful. Terrific and varied selection whether offcuts or large/long stock. Facility is clean and well organized – all metal pieces for sale are hand labeled with size, thickness, and type/grade of metal. Have already referred others who were looking for heavier/larger metal stock that can’t be found in big box stores or hardware stores.

A.D.

Variety of products and great service.

Paul Clark

Service!!! The staff goes above and beyond expectations.
Namely Connie (hope I’m spelling it right), she is an asset. Not to mention all the products available.
Will shop here again
Will recommend to anyone in listening distance!!!!

Jim Dingess

Good people

K.F.

CONVENIENCE, SPEED OF SERVICE, CUSTOMER RELATIONS

Edison Dechant

Steph has absolutely been wonderful to work with. Great energy, personality and fast response.

Ross Stafirski

Great services and great prices
Same day pick up

Tim Oneil

Great people to work with, got things done when they said they would and were very helpful. Would highly recommend them!!!

Bp Wisniewski

Personal service

P.H.

Fast service, reasonable prices

Terry Ruip

Cheerful, helpful, personable staff. Available inventory. Quick turnaround. Easy access.

R.C.

Great service !!

R.B.

fast quick service , promptly

M.C.

Fast, easy and friendly service.

C.S.

You had what I needed in stock, I was able to pick it up right away.

C.K.

Great Service and extremely friendly. They have helped us with some small piece purchases and are very well priced!

J.M.

You are just a delight to work with. A can do attitude

Michael Meade

All of my requests and orders were erre met promptly, as well as being reasonably priced.

Christina Geiger

Quick response time. Employees are knowledgeable and friendly, always ready to help. Great, personalized customer service.

M.M.

The people at Metal Supermarkets Cleveland are passionate about fulfilling customers’ needs.

Christian Gnizak

Very quick service.

R.J.

The Service Is Fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!

B.M.

Very helpful and efficient!

A.V.

All Good, Timely and reminded me my product was completed and available.
for pick up.

Freddie Muniz

All good

Brian Kilgallon

quick efficient at a good price

Neal Linder

Very helpful, attentive, reasonable prices.

Rob Wasmire

Customer service was great and how quickly order was done.

Jim Scalepta

Contacting Metal Supermarkets was east and they were very helpful, and had exactly what I needed. I plan on using them to purchase materials to build a furniture piece.

R.R.

Got what I wanted & on time.

Vincent Ambrose

Helpful customer support & good material for decent prices

Ray Blatnik

Great people! They will go the extra mile to get you what you need!

John Hull

Great products ,and a very helpful ,pleasant staff to work with!

Ken Trsek

Quality products, precisely cut to size and an extremely friendly and accommodating staff.

Fred Span

Connie is friendly. Prices and stock are good.

Ralph Smith

Call Jeremiah great workmanship, an easy transaction.

A.H.

Very very helpful..highly recommend

B.H.

Most times my orders are cut SAME DAY ! Great team !

T.R.

Nick and Stephanie always go above and beyond to get my exact material requirements and in my time frame needed to get my jobs done.

Michael Roth

I love their fast service and willingness to work with me to make sure I can pick up my material when I am able to get there!

T.S.

All size cuts, large variety of materials, no minimum order, conveniently located, and very responsive.

K.B.

Convenience

T.T.

service couldn’t have been better, friendly and helpful with my meager needs for a school experiment Thank You!

Jim Galloway

Our last order was handled perfectly! The rep was very helpful (and friendly) and despite placing our order late in the day it still went out same day and we received it the next morning! I was very pleased, five stars.

J.M.

Super convenience and very friendly people. I wish i was a bigger buyer just to do business with a great place.

Quido Dagostino

I RECEIVED PROMPT SERVICE AS A SMALL CUSTOMER AND GOTJUST WHAT I NEED AT A GOOD PRICE. I DO TELL ANYONE WHO METAL ABOUT YOU ALREADY. AS A SMALL CUSTOMER YOU ARE JUST WHAT I NEED.

J.S.

Service and products were amazing!! Especially like the fact you have Saturday hours

Kevin Haig

Local service I can get my materials and pick it up myself without having shipping charges.
And really nice and knowledgeable service.

Tim O'connell

They had exactly what we needed.

L.B.

I love how easy to order. I don’t have to shop around. I can get everything I need in one place. Customer Service and Management go above and beyond to make shopping there a great experience.

Bob Bottomley

Fast and convenient!

Jeffrey Ohman Sr

Very nice people and had my order in a day.

J.M.

We appreciate your inventory and ability to get in a timely manner what we need.

Roy Fronek

Timely service above all. Not to mention availability. Great customer service is normal for Metal Supermarkets at every store that I have visited. Keep doing what you’re doing and you’ll impress many and return customers should never be a problem.

Adly Danial

good product and excellent service from all the team.

Z.S.

I love sending our students to you. It’s great for them to be able to come look at the products in the shop as they are often uncertain about what exactly they need. Thanks for your amazing costumer service.

Zak [LAST NAME REMOVED] he/his

The Cleveland Institute of Art

Studio Manager | Fabrication Studios

[EMAIL ADDRESS REMOVED]

Office: [PHONE NUMBER REMOVED] | Cell: [PHONE NUMBER REMOVED]

Cleveland Institute of Art | College of Art + Design

11610 Euclid Ave, Cleveland, OH 44106 | cia.edu

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C.G.

Personalized experience and going above and beyond.

Robert Rzepka

I like the fact that the customer can see the stock to be sure it is what is needed before any cutting occurs. Shop is very clean and roomy, very friendly people that make sure you have what you need. I highly recommend Metal Supermarket.

Don Aspery

EXCELLECT SERVICE!

D.S.

Super staff. Really timely response and informative guidance. Great supplier.

D.K.

Excellent personalized service, timely delivery and best of all close to home, so no shipping costs. Excellent resource for Cleveland. Thanks!

Rich Knapik

I love these guys. One of my most friendly and efficient vendors.

Regina and Rick .

Connie and the owner are very helpful and accommodating. Great customer service!!
Appreciate all the help and follow ups.

T.R.

Nick and Metal SuperMarket Cleveland-South has been great to work with! Their prices and very short lead times have made them my go-to supplier for my metal.

C.W.

The whole company was very helpful as we are working on a new project and they were extremely helpful to find such a team dedicated to the customer and achieve success.
Their pricing is also advantages for a company just starting out in the use of the product they carry.
I would highly recommend this company to anyone who is looking for a knowledgeable staff and quality product.

Quido Dagostino

JUST WHAT I WANTED

Andrew Bacher

Great service…over and over again.

J.B.

personal service

A.K.

Everyone is friendly and prices are pretty good compared to your competitors. Your location is close so it’s convenient for me as well.

Chris Melik

All very helpful and easy to deal with. Good communication. Will definitely work with them again.

Don Nickelson

No drama

E.K.

Great customer service. Great to work with.

M.R.

Very happy with their service

R.K.

You can walk-in and be taken care of immediately , friendly and knowledgeable .

Brian Gaiser

Excellent company, fair prices. They will bend over backward to get your materials and make sure they are correct.

Brian Gillen

Customer service was outstanding. Excellent response time and follow up.

M.L.

YOU TOOKTHE TIME TO HELP ANOLD MAN OUT WITH A CUSTOM ORDER FOR HIS BOAT.I WAS SO THANKFUL

Greg Selner

Excellent communication. Great products and service. Fair pricing. We will continue to use Metal Supermarkets Cleveland for our business.

Steve Smolinski

Excellent customer service; polite, timely, accommodating

Excellent selection of stock and availability.

Michael Roth

Very responsive, good pricing and no minimum buys!

N.

Fulfilled my order when competition couldn’t. Pricing was extremely competitive even with rush delivery.

Ben Keene

Friendly and fast service for custom cut pieces. Would definitely order from here again for future needs.

Terri

Best Customer service and everyone was very helpful getting the product that we needed. We look forward to doing more business with the team. I have never been in a place that was so clean and organized. Thank you

Pat Tagliarina

In stock, close location, good price, cut to size, etc. awsome. Thank you!

Scott Dallinga

I liked that I could look through a well-organized selection of cut-offs and find the ones that fit for my small project.

B.H.

Great Prices ! – Very fast service – Great staff !!

R.W.

Everything

Ed Manthey

Very well organized , instant service , very neat and clean facility

B.G.

Good quality, good service. I appreciate your help!

D.K.

Na

C.B.

Good service and selection

Tony Risko

Excellent service and selection!

Joseph Yellen

The shopping experience was quick, easy, and courteous. My steel was cut and ready for pickup in a matter of hours and they brought it out to my car. Awesome!

Terry Klebes

Great service and quick turnaround!

M.R.

Customer service is top notch!

Tim Wise

Excellent product and service

R.K.

The service was great. The prices were ok, less then having to pay shipping. I was happy to get what I needed that quickly.

K.D.

Nick is very helpful!

D.F.

I’m not new to Metal Supermarkets in general but I am new to the Brooklyn Heights branch. I would recommend you because I feel like I have always been treated honestly and fairly when it comes to pricing and availability of a product. I am a small company and do not purchase a lot of material due to the nature of my business but I do need certain materials from time to time and I will most certainly call on you again in the future as needed.

M.K.

Order was done quickly and correctly. Can’t ask for much more than that.

D.H.

Fast, curdeiuos service, well stocked

B.E.

Large inventory and fast production!

Martin Forrey

Very fast service. My order was small, but they had it done same day

Nick Ghosh Roy

Nick and the folks from Metal Supermarkets were great to work with!

They repeatedly verified that we were getting exactly what we asked for, that what we ordered would meet our needs, and we were getting the best available option. They went above and beyond modifying the beam we ordered and assisting in delivery to the second floor of our building. And everything at a fair cost. Working with Nick and his team helped us complete installation efficiently and on time. I would definitely work with them again and recommend this business to anyone.

J.S.

Fast knowledgeable friendly people.

Pete Mclaughlin

Reasonable prices and fast service, materials were readily available.

Amy Conti

Easy to work with. Quick turnaround time.

Andrew Schiraldi

Quote was blazing fast, so was a revision I requested. The processing time was fast as well. Great customer experience even for a small order. I’ll be coming back for sure.

Warren Brown

Excellent customer service, quick turnaround, good products. Glad to recommend.

P.P.

Quick and simple ordering process

R.D.

Convenient, clean location to purchase raw materials. Staff is friendly and helpful.

P.S.

The people that work there were very helpful and friendly.
they had exactly what I was looking for on hand and close by.

G.D.

Thank you for your helpful responses to my order and delivery. I am very pleased with the product and the quality of the product.

T.R.

Very fast turn around. Very friendly staff that I can count on to have what I need, when I need it.

Mike Ebner

There was a small problem with my order that you all were quick to straighten out. Good customer service!

Jim Leanza

I like the fact that I don’t have to wait a week for material. Time is money and the faster I can get my parts to my customer the better. The employees are friendly and professional. If there is a problem they make it right. Thanks for your service and I’ll be seeing you soon. Thanks Jim

Lisa James

Excellent service from inquiry through delivery!

L.G.

Made a small order at the south store .Ever one there is help full and professional . Will defiantly be back

Dave Wroblewski

The interaction for selection and delivery/price options with a knowledgeable staff was great.

Michael Roth

This store provides great service and had my orders ready the same day!

Mike Madigan

Very easy to do business with, and very helpful. Quick response with my order ready in 1 day.

D.R.

Fair, friendly & fast.

K.H.

quick response
ease of pickup
responsive to needs of small shops/orders

N.B.

Fast and quick turn around on products

J.D.

Very easy and pleasant to work with. Could not have been easier.

S.S.

Nick Berchtold, Owner/Operator is extremely helpful, respectful, and prompt.
I have been extremely satisfied with the service and product I have received since becoming a customer.

S.G.

You are close and affordable.

I’d love it if you had a web page that showed what you had in stock or is normal stock material for this location.

S.K.

Customer service was fantastic. They had exactly what I needed. I was able to go and pick up what I needed right away. Manager was concerned about me unloading the metal by myself, offered to come unload it with me after he got off work! Great customer service!!!!

Harry Cheung

Quick and easy to get small lots of metal products from you. Cheerful, competent service.

R.P.

The product I purchased was very reasonably priced, the item was in stock, and it was cut to length and ready for pick up within hours of me ordering it. The thing that stood out to me the most was that Nicholas Berchtold was extremely accommodating to my schedule. He had given me a window of time to pick up my material that was nearly 2 hours after close of business. He did an excellent job in communicating quickly and clearly as well. I have already recommended Metal Supermarkets to a few people and I will definitely be using this company as my go to supply for any future projects I have.

L.T.

They are pros, polite, helpful, and fast
Ed

G.M.

Great service. Very easy to work with.

J.P.

Good selection of products.

L.K.

friendly very helpfull

S.F.

Great service

G.K.

you had what I needed when I needed it .

L.L.

Sincere Knowledgeable Service

D.D.

Price was reasonable an order ready for pick up qwick.

D.

Personal service and delivery

J.H.

It’s convenient, the prices are pretty high, as expected.

M.F.

Ability to get small or any quantity of stock

J.G.

fast quote quick delivery

Z.M.

Sales and services are realy good.

M.F.

Very professional and service was great.

N.T.

Great service, fast turnaround, fair pricing

G.L.

Great service. Good price. Thanks

O.V.

Well during these Covid times it difficult to accurately assess What can be done better. The only thing I still don’t understand is the pricing of the materials. It’s difficult to go back sooner when I have nothing to gage what I’m going to spend before I get there.

T.C.

Nick and the team are very responsive and provide great service. I highly recommend them.

J.W.

Prices were very competitive and the service is pretty convenient, quick turnaround on low volume cuts

A.W.

Super easy to work with, good prices and fast turnaround

C.C.

Fast and reliable

D.

Web site with product & pricing

D.K.

Ease in placing and picking up order.

G.D.

I was able to walk in and get what I needed, they really seemed to go out of there way to help me.

J.S.

East pick up at shop.

R.W.

The sales people were super helpful, the price was great and I had my product in no time flat. I already told several people about you guys.

M.G.

Quick service fast turn around time wide selection friendly sraff

T.A.

Was super excited to find a metal place that actually had lots to choose from. The owner in Cleveland south was very friendly. Prices were perfect. The whole experience was amazing. Cant wait to go back.

N.

Super easy. Nice staff

B.S.

Got just what I needed with quick turn around time

J.P.

very convenient for custom sizes

M.R.

The owner was very helpful & quickly answered my questions. Will definitely buy from here again!

M.A.

Fast response to initial request. Order was delivered 3 hours later. Material was cut to order. order was accurate and neatly packed. burr’s were ground off. i was very impressed with the service i received. I will certainly go to Metal Supermarkets Cleveland for all future orders.

S.M.

Fast and easy communication and pickup.

J.M.

He was very accommodating and flexible

R.M.

Super easy ordering and pickup process, and very friendly people. Thanks!

M.

Broad selection. very helpful in offering alternate products. very competative pricing.

L.L.

Helpful friendly service, knowledgeable personnel, reasonable prices.

S.P.

Nick was very helpful and flexible. The customer service was outstanding and the prices were reasonable. I will definitely be a repeat customer.

R.R.

Fast friendly efficient

R.

Service and right stuff

R.G.

the opportunity to look at the stock before purchacing

M.O.

They have a lot of different types of metal products. Fast and friendly service. They will cut material to your exact size that is needed and load, or deliver material to you. I defiantly will use them again.

D.G.

The service was very friendly and the product was exactly what I was looking for.

M.N.

Great people that work there! And good quick pick up dates.

C.T.

Great service, friendly staff and convenient for small orders

A.W.

You have a clean shop, great prices, wide selection of metal and a friendly staff. It is a welcome change of pace compared to most the metal industry.

T.T.

Knowledgeable Staff and quick service!
Thank You!!

S.A.

Great products and great service

B.M.

Fast and efficient service. I will be buying my metal products from them.

A.S.

Reasonable prices, great service!

L.D.

Always nice and quick!

D.D.

Have what I needed large selection

L.

you had what we needed at the time and will keep you in mind.

D.F.

The owner and staff were very helpful, and the availability of difficult to find metal products was great. I will think of this vender the next time I need a common or specialty metal product.

C.B.

Fast friendly service! Great prices!

A.B.

Great customer service