See what are our customers are saying about our Edmonton (West) Store

K.W.

Better out front parking for people with trailers.

L.R.

They have everything im looking for when im looking for it. Fast turn around times.

A.K.

Very friendly staff, very helpful and knowledgeable. They know their work.

Dean Rick

Good people and good service never any issues. As well as orders ready in a timely matter.

K.G.

It gives the public and small business the opportunity to purchase small quantities of material.
Where the major metal suppliers have minimums.

S.M.

Nothing, The service was great and the product was on time. You can’t control the material pricing.

Regards,
[FIRST NAME REMOVED]

D.C.

Service is great, but prices are a bit high.

T.G.

Fast response time

Randy Scraba

All good, we use your products as required and your selection is good and your store is close to our shop.

Neil Hinton

Friendly and knowledgeable service

S.K.

Easy online quotes. Product delivered as ordered.

Randy MacDonald

Easy to order online.
Online catalog is well organized and easy to use.
Pickup is fast and order accuracy has been 100% in my last 30 orders.

L.S.

great store and great selection, perfect!

Kirk

Cuts included

C.N.

I liked the quick response on getting a quote and getting material I ordered was accurate and timely.

D.G.

Very quick response and knowledgeable staff. Provided a sketch of the cuts I needed and the team at Metal Supermarkets executed it perfectly, no questions asked.

I.K.

that you sell cut material. Prices are high though

C.B.

The service is always excellent, prompt and friendly.
The shop is well organized and clean.
I always look forward to buying my materials there.

W.B.

Cut to order save having leftover materials

R.L.

Able to purchase small quantities, usually have items in stock

F.

Break out metal & handling/cutting fees, so that I know how much each is costing.

Henry

You have good prices and very friendly staff and clean material.

D.H.

Great customer service. There was already one person in the pick up area, and I was waiting outside, and your employee asked me if I had been helped yet, and got my order for me! I was in a hurry, so this helped us immensely!

E.B.

The wide array of items I require for various projects at reasonable prices.

B.A.

Availability of rare sizes is exactly what I need you for.

Julian Lengauer

I’m a small business owner and handyman. I’m grateful for the kind service and good advice I receive when I call or visit and know who call for metal related projects.
The last purchase I made was an awesome 2’ long steel rod which I use for adjusting vinyl fence post heights and I couldn’t have finished the job without it. Thanks!

A.B.

Service was great. Information given was very appreciated.

Selection is good, packages I have preordered have been ready on time. I like having the ability of size selection when I only need small amounts.

G.

The stock and the service

R.

Fast service with stock avao

Bob Van Goethem

Quality materials and fine customer service

J.M.

very helpful

Barb Kuzmic

Everyone is super freindly and helpful.

Nikolaos Karaiskos

Aaron and Nick are awesome

Kevin Andreychuk

Efficient friendly accurate.

Tim Kloster

Just sent a picture of what I wanted built and it was ready for pick up in 2 hours.

L.B.

You have supply on hand

Ed Sikorski

Had exactly what I needed, phone in my order and paid for it.
Then just showed up to get it and gone!!!
So quick, easy and convenient.

Steve Muloin

This store is always ready and has the material that I’m looking for when needed.

G.L.

Metal is metal
Service is excellent
Prices are a bit steep these days

S.A.

Very convenient.

P.R.

Happy with my purchase and the service

R.B.

It was available to order by email and pick up the next day.

Chris Mella

Your staff was very responsive when contacted and didn’t grumble at small quantity orders unlike some other local steel providers. My order was even able to be delivered.

David Stainthorp

Prices, customer service, product and ALWAYS FRIENDLY and prompt!

T.C.

You had the product I was looking for and were able to cut what I needed while I waited

I.W.

Improve delivery costs, they are currently very high.

C.R.

Great selection with great service.

B.L.

Lots of stock and you guys are fast

R.G.

Easy access to aluminum

J.W.

Lower prices, unfortunately there’s not many options for buying small quantities of material.

Jeff Clayton

Pleasant staff clean metal clean office metals not full of rust

B.M.

Cost effective and available

Rob Curley

Good stock and reasonable prices

N.R.

Very helpful staff

Quality products

Ontime service

J.

Pricing was good. Delivery was quick.

K.H.

Everything went well and as expected

Lee White

Good availability of product. Good delivery times.

Albert Kuhl

One phone call and it was done.
Thank you

Jody Forslund

Very happy I found this company. They have a wide range of products to choose from and they cut to my specifications. Exactly what I was looking for.

T.D.

nothing, very impressed by the customer service i received.

Dennis Nieva

Super Great

J.C.

The selection is good and the service is helpful and prompt.

D.C.

What can i say, I made a phone call to you guys and the material was ready to pick up within 2 hours, just outstanding service.

I won’t hesitate to do business with you again, highly recommended.

Keep it up people

J.A.A.

Availability of materials
Customer service
Prices

M.A.

They had what I needed and I was able to get it fast.

Z.K.

Excellent service, thanks.

W.S.

Very quick service at a good cost

R.W.

Great service and knowledgeable staff

J.H.

Very good service . Good prices

D.W.

Very good, friendly service in a timely manner.

L.M.

I find your store to be well run and convenient, but a bit pricey.

Rick Anderson

I have never walked out empty handed, always have what I need.

John Banman

The service is great, I got exactly what I asked for ,on time at a reasonable price.

Cameron Siewert

When I called I received a prompt quote and I was provided quick an courteous service.

M.

Great service coming from both Westside and South locations for RAM Elevators and Lifts.

R.V.

Service, availability, quantity, assortment.

D.C.

They have a friendly staff and hard working guys in the back. Also we have been using them for many years and the metal we order is made quick for us. Highly recommend them.

Johnston Clark

Fast and available metals with basic machining services makes my life as a design engineer far easier, especially during prototype and early production phases.

I.K.

that you can buy cut pieces
staff are always very helpful
staff are very friendly

J.L.

Usually have all the products I need for work . What really keeps me coming back to Metal Supermarket on 163 street is the staff. Always very friendly and accommodating but also knowledgeable and prompt to give help.

K.

Very helpful staff

D.

Very friendly service. Reasonable prices.
Quick turnaround for orders.

Alan Nowicki

Friendly, professional and the small pieces are perfect for what I require and inexpensive.

Ted Kusovac

This business has the best customer service

K.M.

Good staff, fast cut times, solid selections.

Al Robinson

Knowledge, support, and access to a wide variety of resources.

B.

The quick service. The personnel know their products and we were completed and on our way
quickly Thanks [FIRST NAME REMOVED]

R.D.

You get what you want

J.J.

Easy access to different metals

P.

excellent service and great product line

Claude

Nice, ready on time, good help for warping

R.J.

Good people and seems like good product

Travis

It’s always quick and easy to get exactly what l’m looking for. Knowledge staff help me with getting the proper materials for my projects.

D.

Fast & Efficient

G.M.

Easy to deal with and good prices. Quick response time.

K.B.

Quick and easy purchase.

Can buy small qtys, any qtys.

Decent pricing.

Will do fab work also if needed, although never done yet…

Nice, friendly customer service.

Local.

J.P.

Exactly what I need, in the quantities I need, for the small projects I like to do.

E.

You guys are good. Actually great

Dean Rick

The people are very friendly helpful and knowledgeable. I always enjoy going to the west end location. The services you guys provide is second to none. I have been going to this location for 5 year plus and always have had great service. Thanks from Iron FX Signs

C.N.

Find anything cut to any size or shape

Catherine Burgess

I’ve been using Metal Supermarkets for over twenty years. Their staff is always efficient, knowledgeable, and courteous. They have been a much-needed material source for my small, metal- working business. I highly recommend them.

K.

Good selection of scrap metal

M.M.

Good service, good selection

A.

Great team, service was great.

C.B.

compnay is easy to order from, and always has stock

J.D.

Great service and great material.

C.

The staff that took my order is always polite, helpful and informative. The staff that brought my order to the back was friendly and courteous.

V.I.

Ordered in store. Order completed quickly. Accurate dimensions and nice cuts for my aluminum plates.

R.H.

pricing. everything else is great for service.

M.T.

Always great to deal with. Very easy to stop in any time for metal.

Victor Keith

I have been dealing with them for many years, our business does not require large amounts of product, but when we do we have always appreciated that they are friendly on the phone and in person.
My materials are always cut accurately, and very clean from cutting oil.

They always surprise me how fast they do the job.

And lastly, their price is always affordable.

Victor K.

Jeremy Lemoine

Customer service was very helpful. Great experience!

L.

fast prompt service

D.H.

Excellent service.

Haris Wijayasiri

Reasonable pricces and good service. Would be nice if all metals are available. I wanted annealed sheet metal, but had to settle for mild steel.

B.M.

I phoned in my order at 9:00 and it was ready to pick up at 10:30 – everything was as expected and there were no issues which helped me complete my project on time.

J.

Ease of doing business.
I can go in, find what I need, or ask someone for help, and I’m out in five minutes with what I wanted.

E.

Availability

G.L.

Got the wrong size of aluminum tubing the first time but got excellent service when I returned the product , Thank You!

F.

The website is a frustrating thing to deal with at times. Thankfully your staff makes up for it.

M.B.

Friendly service, decent pricing.

D.

Exceptional products and service.

C.S.

Quick ans easy!

Randy Blackwell

Good availability of self-serve scrap pieces at lower prices as well as good availability of custom cuts with no minimum lengths. Also fast while-you-wait service, as well as phone-in service. Very helpful, knowledgeable and friendly staff!

C.A.

not sure what to say about a metal pole really.

G.

Nice to have everything cut to your specs

Cristoph Ruge

Your amazing service,flexibility and willing to bargain when possible. Your metal selection is incredible

B.

An excellent shop for a milling hobbyist to get small quantities of metals.

Craig

Great products and staff, they get your order correct on the first try, and have it ready for you on time.

Gord Daley

I use the West store 90% of the time for my metal purchases. The staff are very knowledgable and eager to assist as you walk into the store. The store carries a great variety and quantity of inventory. Location is great for Me living in the North end of the city. If there is any downfall — the parking lot does add a small challenge some visits.

Lucas Sloan

easy to order custom cuts from friendly staff

J.

Quick service, fair prices

R.H.

The prices are quite high,I would definitely shop there more if the prices were lower.

Cory Lawson

Easy and convenient to use. It was also nice to find a supplier that was able to deal in smaller order sizes.

T.

Quick and courteous staff 👍🏻

V.Q.

Scott is great to work with thanks for your help

C.

Friendly service, good prices and selection, fast custom work. Highly recommended.

Alistar

Quick reliable service

C.M.

I always receive excellent and knowledgeable customer service. Prices are high on a per pound basis, but the convenience of being able to get small pieces of specific grades and sizes offsets the price. So handy to have stores like this for small projects.

C.D.

Availability of various sizes.

B.D.

Good selection, cutting service, easy to deal with, reasonable prices

S.J.

I like that I can buy only the amount of material I need. always a good selection in the cut off bins. price is ok but I think a discount for seniors would be good.

Alice Plant

Always great service and friendly people, if I need something different made they can
do it . Louis and his
Crew are great never had a problem.

K.E.

I like the variety of products that you have in stock. Staff always friendly and helpful.

Sherman Mitchell

Very easy to deal with and can supply whatever I need for my projects. Prices are good for the quality of material.

Jeff Smalley

Where to start; your wide range of metal products is impressive. I usually only require small amounts of various materials and I’m not stuck purchasing full lengths. The staff is ALWAYS friendly, knowledgeable and very helpful and it’s a rare occasion when my order can not be filled the same day that it’s called in. Granted, material costs are considerably higher than the large suppliers in the city, but it’s the sheer convenience and friendly atmosphere that keeps me a loyal customer.

John Squirechuk

Quick and easy. Huge selection. Always satisfied.

Jim Findlay

Great selection and staff

K.B.

The staff consistently deliver a level of customer service that exceeds expectations.

Patrick

I have been able to get what I need at the time, and customer service has always been good.

J.N.

I LIKE THE GOOD SREVICE AND AVAILABILITY OF THE PRODUCY I REQUIRE

Trevor Wakeling

Always quick and super efficient.

Bill Luczkiw

Order and cut in a timely matter.

R.B.

great people to deal with. patient folks, i feel comfortable in the store. its alittle pricey but its to be expected providing the service they do.

Cheryl

Very good service, expertise, products and prices

Kel Olson

Awesome people, efficient, professional and knowledgeable. Any kind of custom metal peice you need, these are your guys! Thanks for the great service and quick help!

Greg Cghcalias

Professional advise promo service

I.K.

the fact that people can buy cut pieces not having to take a full length.

Although I must say you are known to be very expensive. A lot of people that I suggest go there cringe and comment on how expensive you are. Some times it is cheaper to buy a whole length of material than to get a piece cut from you. I know my boss usually has me check out both options prior to ordering from you.

Your staff are super. Very friendly and very helpful when needing help with material. Always a pleasure to talk to them.

Ted Kusovac

The staff in the west end branch are amazing.

B.L.

Excellent prices and selection available to hobbyists compared with other retailers.

Roland Routhier

Your service and product is great

T.

easy to get what i’m looking for. good customer service.

Don

Great service and selection, friendly staff.

M.

Was quick and helpful but after quote I received I didn’t get any answer to additional question

Kris Bautista

Pricing and selection

Royce Smith

Convenient way to buy metal, they cut it to the lengths you want and have a good inventory

S.C.

I’m happy with the service.

N.R.

Prompt and honest service

K.

Great prices and service.

S.L.

They always have what I’m looking for. The pricing is very good and the delivery time is very fast. Really like dealing with them.

Craig Foisy

Great Customer Service, always helpful

S.Z.

Very professional!

A.H.

Don’t loose papers.

Ron Maclean

Get customer service very knowledgeable staff good price and great selection

R.

Customer service was friendly and helpful. Product was cut to my exact specifications, and ready when promised.

N.

The prices are expensive compared to other steel companies.

L.C.

Great service, customizable and easy

B.

The personnel do what I want and do not wait long for my request to be completed.

Thanks [FIRST NAME REMOVED]

D.

Understandably limited by actual physical space in the front of the warehouse, but it would be nice to see better COVID-19 measures be set in place/enacted upon.

Clint Mons

Fast and easy professionals with lots of stock fair pricing

Tim Joseph

Speed of service

M.G.

Access to metal bins and quick design quotes.

Marshall

Good quick service

Steve

Price , service, product

G.W.

Get me exactly what I ask for and is ready when they say it will be ready

A.N.

Friendly and professional

Andrew

Friendly, supportive, well informed.

K.

Had exactly what I needed

Kevin

Prompt, courteous and fair priced.

J.B.

Pricing is crazy

C.

Great service. (Minor) Our pieces of metal had spray paint on them and were pretty greasy from drilling the holes, would have appreciated that being cleaned up a bit. That being said service was great and the order was prepared quickly and on time. Thank you!

Bob Peeke

Your staff are excellent and the selection is great.

J.

I like the off cut selection as regular new price of steel at Metalsupermarkets is too cost prohibitive for my business.

Brent Kinsella

Friendly, responsive, easy t work with. I might fin a cheaper option but not as good.

Allan Wickham

although they don’t always answer there phones right away they always call back as soon as they can

R.E.

freindly pleasant helpfull courteous. thank you

Mike

Very professional organization, they set me up with what I needed and had it ready to go the next day. Would definitely recommend

T.

Ease of ordering

B.

Excellent products, and services

Charles

The products was exactly what I ordered measurements were accurate. Well done.

R.N.

The order desk gave me exactly what I wanted and when I wanted it.

W.

Prompt service with a good selection of material.

Joanne Sauvageau

The service and quick responce is quick and product fabulous!

Dustin Bizon

Quick service. Lots of stock