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See what are our customers are saying about our Edmonton (West) Store

11451-156th St. NW, Edmonton, T5M 3T2

4.9 Star Rating - 205 reviews

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K.W.

November 10, 2021

Better out front parking for people with trailers.

L.R.

November 9, 2021

They have everything im looking for when im looking for it. Fast turn around times.

A.K.

November 9, 2021

Very friendly staff, very helpful and knowledgeable. They know their work.

Dean Rick

November 9, 2021

Good people and good service never any issues. As well as orders ready in a timely matter.

K.G.

October 14, 2021

It gives the public and small business the opportunity to purchase small quantities of material.
Where the major metal suppliers have minimums.

S.M.

October 14, 2021

Nothing, The service was great and the product was on time. You can’t control the material pricing.

Regards,
[FIRST NAME REMOVED]

D.C.

October 13, 2021

Service is great, but prices are a bit high.

T.G.

October 13, 2021

Fast response time

Randy Scraba

October 13, 2021

All good, we use your products as required and your selection is good and your store is close to our shop.

Neil Hinton

October 13, 2021

Friendly and knowledgeable service

S.K.

October 11, 2021

Easy online quotes. Product delivered as ordered.

Randy MacDonald

October 7, 2021

Easy to order online.
Online catalog is well organized and easy to use.
Pickup is fast and order accuracy has been 100% in my last 30 orders.

L.S.

October 6, 2021

great store and great selection, perfect!

Kirk

October 6, 2021

Cuts included

C.N.

October 6, 2021

I liked the quick response on getting a quote and getting material I ordered was accurate and timely.

D.G.

October 6, 2021

Very quick response and knowledgeable staff. Provided a sketch of the cuts I needed and the team at Metal Supermarkets executed it perfectly, no questions asked.

I.K.

October 6, 2021

that you sell cut material. Prices are high though

C.B.

October 6, 2021

The service is always excellent, prompt and friendly.
The shop is well organized and clean.
I always look forward to buying my materials there.

W.B.

October 6, 2021

Cut to order save having leftover materials

R.L.

October 6, 2021

Able to purchase small quantities, usually have items in stock

F.

October 6, 2021

Break out metal & handling/cutting fees, so that I know how much each is costing.

Henry

September 9, 2021

You have good prices and very friendly staff and clean material.

D.H.

September 9, 2021

Great customer service. There was already one person in the pick up area, and I was waiting outside, and your employee asked me if I had been helped yet, and got my order for me! I was in a hurry, so this helped us immensely!

E.B.

September 9, 2021

The wide array of items I require for various projects at reasonable prices.

B.A.

September 3, 2021

Availability of rare sizes is exactly what I need you for.

Julian Lengauer

September 3, 2021

I’m a small business owner and handyman. I’m grateful for the kind service and good advice I receive when I call or visit and know who call for metal related projects.
The last purchase I made was an awesome 2’ long steel rod which I use for adjusting vinyl fence post heights and I couldn’t have finished the job without it. Thanks!

A.B.

September 3, 2021

Service was great. Information given was very appreciated.

September 2, 2021

Selection is good, packages I have preordered have been ready on time. I like having the ability of size selection when I only need small amounts.

G.

September 2, 2021

The stock and the service

R.

September 2, 2021

Fast service with stock avao

Bob Van Goethem

September 2, 2021

Quality materials and fine customer service

J.M.

September 2, 2021

very helpful

Barb Kuzmic

August 11, 2021

Everyone is super freindly and helpful.

Nikolaos Karaiskos

August 11, 2021

Aaron and Nick are awesome

Kevin Andreychuk

August 11, 2021

Efficient friendly accurate.

Tim Kloster

August 4, 2021

Just sent a picture of what I wanted built and it was ready for pick up in 2 hours.

L.B.

August 4, 2021

You have supply on hand

Ed Sikorski

August 4, 2021

Had exactly what I needed, phone in my order and paid for it.
Then just showed up to get it and gone!!!
So quick, easy and convenient.

Steve Muloin

July 12, 2021

This store is always ready and has the material that I’m looking for when needed.

G.L.

July 11, 2021

Metal is metal
Service is excellent
Prices are a bit steep these days

S.A.

July 10, 2021

Very convenient.

P.R.

July 12, 2021

Happy with my purchase and the service

R.B.

July 10, 2021

It was available to order by email and pick up the next day.

Chris Mella

July 10, 2021

Your staff was very responsive when contacted and didn’t grumble at small quantity orders unlike some other local steel providers. My order was even able to be delivered.

David Stainthorp

July 10, 2021

Prices, customer service, product and ALWAYS FRIENDLY and prompt!

T.C.

July 10, 2021

You had the product I was looking for and were able to cut what I needed while I waited

I.W.

July 12, 2021

Improve delivery costs, they are currently very high.

C.R.

July 10, 2021

Great selection with great service.

B.L.

June 10, 2021

Lots of stock and you guys are fast

R.G.

June 5, 2021

Easy access to aluminum

J.W.

June 3, 2021

Lower prices, unfortunately there’s not many options for buying small quantities of material.

Jeff Clayton

June 3, 2021

Pleasant staff clean metal clean office metals not full of rust

B.M.

June 3, 2021

Cost effective and available

Rob Curley

June 3, 2021

Good stock and reasonable prices

N.R.

June 3, 2021

Very helpful staff

Quality products

Ontime service

J.

June 3, 2021

Pricing was good. Delivery was quick.

K.H.

June 3, 2021

Everything went well and as expected

Lee White

June 3, 2021

Good availability of product. Good delivery times.

Albert Kuhl

June 3, 2021

One phone call and it was done.
Thank you

Jody Forslund

May 12, 2021

Very happy I found this company. They have a wide range of products to choose from and they cut to my specifications. Exactly what I was looking for.

T.D.

May 12, 2021

nothing, very impressed by the customer service i received.

Dennis Nieva

May 9, 2021

Super Great

J.C.

May 8, 2021

The selection is good and the service is helpful and prompt.

D.C.

May 5, 2021

What can i say, I made a phone call to you guys and the material was ready to pick up within 2 hours, just outstanding service.

I won’t hesitate to do business with you again, highly recommended.

Keep it up people

J.A.A.

May 5, 2021

Availability of materials
Customer service
Prices

M.A.

May 5, 2021

They had what I needed and I was able to get it fast.

Z.K.

May 5, 2021

Excellent service, thanks.

W.S.

May 5, 2021

Very quick service at a good cost

R.W.

May 5, 2021

Great service and knowledgeable staff

J.H.

May 5, 2021

Very good service . Good prices

D.W.

May 5, 2021

Very good, friendly service in a timely manner.

L.M.

May 5, 2021

I find your store to be well run and convenient, but a bit pricey.

Rick Anderson

May 5, 2021

I have never walked out empty handed, always have what I need.

John Banman

May 5, 2021

The service is great, I got exactly what I asked for ,on time at a reasonable price.

Cameron Siewert

April 12, 2021

When I called I received a prompt quote and I was provided quick an courteous service.

M.

April 9, 2021

Great service coming from both Westside and South locations for RAM Elevators and Lifts.

R.V.

April 9, 2021

Service, availability, quantity, assortment.

D.C.

April 5, 2021

They have a friendly staff and hard working guys in the back. Also we have been using them for many years and the metal we order is made quick for us. Highly recommend them.

Johnston Clark

April 5, 2021

Fast and available metals with basic machining services makes my life as a design engineer far easier, especially during prototype and early production phases.

I.K.

April 5, 2021

that you can buy cut pieces
staff are always very helpful
staff are very friendly

J.L.

April 5, 2021

Usually have all the products I need for work . What really keeps me coming back to Metal Supermarket on 163 street is the staff. Always very friendly and accommodating but also knowledgeable and prompt to give help.

K.

April 3, 2021

Very helpful staff

D.

April 2, 2021

Very friendly service. Reasonable prices.
Quick turnaround for orders.

Alan Nowicki

April 2, 2021

Friendly, professional and the small pieces are perfect for what I require and inexpensive.

Ted Kusovac

April 2, 2021

This business has the best customer service

K.M.

April 2, 2021

Good staff, fast cut times, solid selections.

Al Robinson

April 2, 2021

Knowledge, support, and access to a wide variety of resources.

B.

April 2, 2021

The quick service. The personnel know their products and we were completed and on our way
quickly Thanks [FIRST NAME REMOVED]

R.D.

March 10, 2021

You get what you want

J.J.

March 9, 2021

Easy access to different metals

P.

March 3, 2021

excellent service and great product line

Claude

March 2, 2021

Nice, ready on time, good help for warping

R.J.

March 2, 2021

Good people and seems like good product

Travis

March 2, 2021

It’s always quick and easy to get exactly what l’m looking for. Knowledge staff help me with getting the proper materials for my projects.

D.

March 2, 2021

Fast & Efficient

G.M.

March 2, 2021

Easy to deal with and good prices. Quick response time.

K.B.

March 2, 2021

Quick and easy purchase.

Can buy small qtys, any qtys.

Decent pricing.

Will do fab work also if needed, although never done yet…

Nice, friendly customer service.

Local.

J.P.

March 2, 2021

Exactly what I need, in the quantities I need, for the small projects I like to do.

E.

February 11, 2021

You guys are good. Actually great

Dean Rick

February 11, 2021

The people are very friendly helpful and knowledgeable. I always enjoy going to the west end location. The services you guys provide is second to none. I have been going to this location for 5 year plus and always have had great service. Thanks from Iron FX Signs

C.N.

February 4, 2021

Find anything cut to any size or shape

Catherine Burgess

February 4, 2021

I’ve been using Metal Supermarkets for over twenty years. Their staff is always efficient, knowledgeable, and courteous. They have been a much-needed material source for my small, metal- working business. I highly recommend them.

K.

February 4, 2021

Good selection of scrap metal

M.M.

February 4, 2021

Good service, good selection

A.

January 29, 2021

Great team, service was great.

C.B.

January 13, 2021

compnay is easy to order from, and always has stock

J.D.

January 13, 2021

Great service and great material.

C.

January 7, 2021

The staff that took my order is always polite, helpful and informative. The staff that brought my order to the back was friendly and courteous.

V.I.

January 7, 2021

Ordered in store. Order completed quickly. Accurate dimensions and nice cuts for my aluminum plates.

R.H.

January 7, 2021

pricing. everything else is great for service.

M.T.

January 6, 2021

Always great to deal with. Very easy to stop in any time for metal.

Victor Keith

January 6, 2021

I have been dealing with them for many years, our business does not require large amounts of product, but when we do we have always appreciated that they are friendly on the phone and in person.
My materials are always cut accurately, and very clean from cutting oil.

They always surprise me how fast they do the job.

And lastly, their price is always affordable.

Victor K.

Jeremy Lemoine

January 6, 2021

Customer service was very helpful. Great experience!

L.

January 6, 2021

fast prompt service

D.H.

January 6, 2021

Excellent service.

Haris Wijayasiri

January 6, 2021

Reasonable pricces and good service. Would be nice if all metals are available. I wanted annealed sheet metal, but had to settle for mild steel.

B.M.

January 6, 2021

I phoned in my order at 9:00 and it was ready to pick up at 10:30 – everything was as expected and there were no issues which helped me complete my project on time.

J.

December 11, 2020

Ease of doing business.
I can go in, find what I need, or ask someone for help, and I’m out in five minutes with what I wanted.

E.

December 11, 2020

Availability

G.L.

December 4, 2020

Got the wrong size of aluminum tubing the first time but got excellent service when I returned the product , Thank You!

F.

December 7, 2020

The website is a frustrating thing to deal with at times. Thankfully your staff makes up for it.

M.B.

December 4, 2020

Friendly service, decent pricing.

D.

December 4, 2020

Exceptional products and service.

C.S.

December 4, 2020

Quick ans easy!

Randy Blackwell

December 4, 2020

Good availability of self-serve scrap pieces at lower prices as well as good availability of custom cuts with no minimum lengths. Also fast while-you-wait service, as well as phone-in service. Very helpful, knowledgeable and friendly staff!

C.A.

November 12, 2020

not sure what to say about a metal pole really.

G.

November 11, 2020

Nice to have everything cut to your specs

Cristoph Ruge

November 11, 2020

Your amazing service,flexibility and willing to bargain when possible. Your metal selection is incredible

B.

November 5, 2020

An excellent shop for a milling hobbyist to get small quantities of metals.

Craig

November 4, 2020

Great products and staff, they get your order correct on the first try, and have it ready for you on time.

Gord Daley

November 4, 2020

I use the West store 90% of the time for my metal purchases. The staff are very knowledgable and eager to assist as you walk into the store. The store carries a great variety and quantity of inventory. Location is great for Me living in the North end of the city. If there is any downfall — the parking lot does add a small challenge some visits.

Lucas Sloan

November 4, 2020

easy to order custom cuts from friendly staff

J.

November 4, 2020

Quick service, fair prices

R.H.

November 6, 2020

The prices are quite high,I would definitely shop there more if the prices were lower.

Cory Lawson

November 4, 2020

Easy and convenient to use. It was also nice to find a supplier that was able to deal in smaller order sizes.

T.

November 4, 2020

Quick and courteous staff 👍🏻

V.Q.

November 4, 2020

Scott is great to work with thanks for your help

C.

November 4, 2020

Friendly service, good prices and selection, fast custom work. Highly recommended.

Alistar

November 4, 2020

Quick reliable service

C.M.

October 9, 2020

I always receive excellent and knowledgeable customer service. Prices are high on a per pound basis, but the convenience of being able to get small pieces of specific grades and sizes offsets the price. So handy to have stores like this for small projects.

C.D.

October 9, 2020

Availability of various sizes.

B.D.

October 4, 2020

Good selection, cutting service, easy to deal with, reasonable prices

S.J.

October 2, 2020

I like that I can buy only the amount of material I need. always a good selection in the cut off bins. price is ok but I think a discount for seniors would be good.

Alice Plant

October 2, 2020

Always great service and friendly people, if I need something different made they can
do it . Louis and his
Crew are great never had a problem.

K.E.

October 2, 2020

I like the variety of products that you have in stock. Staff always friendly and helpful.

Sherman Mitchell

October 2, 2020

Very easy to deal with and can supply whatever I need for my projects. Prices are good for the quality of material.

Jeff Smalley

October 2, 2020

Where to start; your wide range of metal products is impressive. I usually only require small amounts of various materials and I’m not stuck purchasing full lengths. The staff is ALWAYS friendly, knowledgeable and very helpful and it’s a rare occasion when my order can not be filled the same day that it’s called in. Granted, material costs are considerably higher than the large suppliers in the city, but it’s the sheer convenience and friendly atmosphere that keeps me a loyal customer.

John Squirechuk

October 2, 2020

Quick and easy. Huge selection. Always satisfied.

Jim Findlay

October 2, 2020

Great selection and staff

K.B.

October 2, 2020

The staff consistently deliver a level of customer service that exceeds expectations.

Patrick

October 2, 2020

I have been able to get what I need at the time, and customer service has always been good.

J.N.

September 11, 2020

I LIKE THE GOOD SREVICE AND AVAILABILITY OF THE PRODUCY I REQUIRE

Trevor Wakeling

September 10, 2020

Always quick and super efficient.

Bill Luczkiw

September 4, 2020

Order and cut in a timely matter.

R.B.

September 3, 2020

great people to deal with. patient folks, i feel comfortable in the store. its alittle pricey but its to be expected providing the service they do.

Cheryl

September 3, 2020

Very good service, expertise, products and prices

Kel Olson

September 3, 2020

Awesome people, efficient, professional and knowledgeable. Any kind of custom metal peice you need, these are your guys! Thanks for the great service and quick help!

Greg Cghcalias

September 3, 2020

Professional advise promo service

I.K.

September 3, 2020

the fact that people can buy cut pieces not having to take a full length.

Although I must say you are known to be very expensive. A lot of people that I suggest go there cringe and comment on how expensive you are. Some times it is cheaper to buy a whole length of material than to get a piece cut from you. I know my boss usually has me check out both options prior to ordering from you.

Your staff are super. Very friendly and very helpful when needing help with material. Always a pleasure to talk to them.

Ted Kusovac

September 3, 2020

The staff in the west end branch are amazing.

B.L.

September 3, 2020

Excellent prices and selection available to hobbyists compared with other retailers.

Roland Routhier

September 3, 2020

Your service and product is great

T.

August 13, 2020

easy to get what i’m looking for. good customer service.

Don

August 6, 2020

Great service and selection, friendly staff.

M.

August 5, 2020

Was quick and helpful but after quote I received I didn’t get any answer to additional question

Kris Bautista

August 5, 2020

Pricing and selection

Royce Smith

August 5, 2020

Convenient way to buy metal, they cut it to the lengths you want and have a good inventory

S.C.

August 5, 2020

I’m happy with the service.

N.R.

August 5, 2020

Prompt and honest service

K.

July 15, 2020

Great prices and service.

S.L.

July 15, 2020

They always have what I’m looking for. The pricing is very good and the delivery time is very fast. Really like dealing with them.

Craig Foisy

July 15, 2020

Great Customer Service, always helpful

S.Z.

July 15, 2020

Very professional!

A.H.

July 10, 2020

Don’t loose papers.

Ron Maclean

July 8, 2020

Get customer service very knowledgeable staff good price and great selection

R.

July 8, 2020

Customer service was friendly and helpful. Product was cut to my exact specifications, and ready when promised.

N.

July 14, 2020

The prices are expensive compared to other steel companies.

L.C.

July 8, 2020

Great service, customizable and easy

B.

July 8, 2020

The personnel do what I want and do not wait long for my request to be completed.

Thanks [FIRST NAME REMOVED]

D.

June 9, 2020

Understandably limited by actual physical space in the front of the warehouse, but it would be nice to see better COVID-19 measures be set in place/enacted upon.

Clint Mons

June 3, 2020

Fast and easy professionals with lots of stock fair pricing

Tim Joseph

June 3, 2020

Speed of service

M.G.

June 3, 2020

Access to metal bins and quick design quotes.

Marshall

June 3, 2020

Good quick service

Steve

June 3, 2020

Price , service, product

G.W.

June 3, 2020

Get me exactly what I ask for and is ready when they say it will be ready

A.N.

June 3, 2020

Friendly and professional

Andrew

June 3, 2020

Friendly, supportive, well informed.

K.

June 3, 2020

Had exactly what I needed

Kevin

June 3, 2020

Prompt, courteous and fair priced.

J.B.

June 3, 2020

Pricing is crazy

C.

June 3, 2020

Great service. (Minor) Our pieces of metal had spray paint on them and were pretty greasy from drilling the holes, would have appreciated that being cleaned up a bit. That being said service was great and the order was prepared quickly and on time. Thank you!

Bob Peeke

June 2, 2020

Your staff are excellent and the selection is great.

J.

June 2, 2020

I like the off cut selection as regular new price of steel at Metalsupermarkets is too cost prohibitive for my business.

Brent Kinsella

May 8, 2020

Friendly, responsive, easy t work with. I might fin a cheaper option but not as good.

Allan Wickham

May 5, 2020

although they don’t always answer there phones right away they always call back as soon as they can

R.E.

May 2, 2020

freindly pleasant helpfull courteous. thank you

Mike

May 6, 2020

Very professional organization, they set me up with what I needed and had it ready to go the next day. Would definitely recommend

T.

May 2, 2020

Ease of ordering

B.

May 2, 2020

Excellent products, and services

Charles

May 2, 2020

The products was exactly what I ordered measurements were accurate. Well done.

R.N.

May 2, 2020

The order desk gave me exactly what I wanted and when I wanted it.

W.

May 1, 2020

Prompt service with a good selection of material.

Joanne Sauvageau

May 1, 2020

The service and quick responce is quick and product fabulous!

Dustin Bizon

May 1, 2020

Quick service. Lots of stock