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See what are our customers are saying about our Hamilton Store

735 South Service Rd., Unit 1, Hamilton, L8E 5Z2

4.9 Star Rating - 197 reviews

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Paul Castellan

November 9, 2022

Overall service quality

T.

November 9, 2022

Extensive inventory and flexible with sizing

J.

November 3, 2022

quick serve and good price

W.U.

November 2, 2022

Easy to order. Product ready when promised.

Venice Perno

November 2, 2022

Great service
Guys in Stoney Creek Rock!

C.G.

November 2, 2022

Prompt concise service, helpful go to staff, go the extra mile,

kevin huggins

November 2, 2022

Service was did rite quick and price(s) can’t be beat

R.R.

October 14, 2022

Woody is very helpful and personable.

Sandro

October 8, 2022

Great service and pricing!

F.D.

October 7, 2022

Excellent service knowledgable staff very helpful sometimes a little expensive but it’s OK I am very pleased with the service.
[NAME REMOVED]
Dal tron electric

M.M.

October 7, 2022

Able to get small quantities, at a reasonable price

Brian Nestor

October 7, 2022

Yes, the service at the Stoney Creek location has been great!
Chad has serviced my account for several years and we are very happy clients!
Brian Nestor
Nestor Laser Works
[PHONE NUMBER REMOVED]

Mike Gater

October 7, 2022

Great staff and friendly service. Good fast turnaround. Chad and Woody fantastic to work with.

G.H.

October 6, 2022

good service

J.C.

October 6, 2022

Easy to find what I need and get a quote

D.R.

October 6, 2022

The guys are a great help and when putting in a purchase they are fast and very reliable

G.C.

October 6, 2022

Your dust group is far easier to work with than our local St. Catharines franchise.

F.L.

October 6, 2022

People and services

D.D.

September 23, 2022

Chad and his team are always very helpful when l call and need material , we are a jobbing
machine shop and are always looking for material rush , they always exceed my expectations
Metal Supermarket has a very good supply of all materials , l am very satisfied with your service

B.H.

September 23, 2022

Everything.

B.M.

September 27, 2022

Pricing, attitude of guys at the store

Mark Mcleod

September 15, 2022

Chad, Jay and Woodie. Dennis is pretty good too.

C.Z.

September 15, 2022

Great customer service

John Baron

September 15, 2022

I like the fast quotes & delivery times.

J.V.

September 15, 2022

I like the service

J.T.

September 15, 2022

deliver charge for large orders

L.H.

September 15, 2022

Small quantities are ok

J.B.

September 14, 2022

your service is outstanding, you always supply the material needed in a timely fashion.
Keep up the good work.

A.C.

September 14, 2022

The service and suggestions

Chad

September 14, 2022

Cut to length saves me tons of time.
Chad and Woody are extremely knowledgeable.
Chad Cooper
Cooper Custom

V.S.

August 14, 2022

Have what I needed and got my order ready fast

Masooma Morad

August 8, 2022

fast reply and reliable…

D.H.

August 8, 2022

quick responses and deliveries

S.A.

August 5, 2022

Knowledgeable and helpful people.

E.Z.

August 5, 2022

I deal with Stoney Creek Branch, Excellent service and most of the time OK pricing

Regards , [NAME REMOVED]

P.L.

July 13, 2022

I received exceptional customer service from the guys in Stoney Creek.I was in a jam and needed some materials ASAP.The guys expedited my order and got me my materials in record time.I was very impressed.Super nice guys as well!
I’ll be back!
[FIRST NAME REMOVED]

S.L.

July 13, 2022

Great staff always friendly and helpful. Good selection for small quantities.

Mike Raso

July 13, 2022

Fast processing of orders.

C.S.

July 13, 2022

fast and in-stock.

A.M.

July 7, 2022

Easy to ordered product and friendly staff

B.K.

July 7, 2022

excellent service and communication

Bob Patterson

July 7, 2022

Great service. My order came in a day sooner than I was told.
Knowledgeable staff

V.

July 6, 2022

Good inventory and service

C.A.

July 6, 2022

The Service, When we call to get a quote they very helpful.

[NAME REMOVED]
Shaw Almex Ind.

Kevin

July 6, 2022

Absolutely fantastic place to shop for all our metal needs! Woody is always a pleasure to deal with! Thank you for always accommodating our needs @ IRS Truck and Trailer!

K.T.

July 6, 2022

Great people great service.

B.H.

July 6, 2022

Just talking with the wonderful staff makes its all worth while. Your paying for an experience like no other, not just the material.

Leo Russell

July 6, 2022

Customer service is spot on- product mix is good – price is ok…

Eric

July 6, 2022

Very knowledgeable customer service, and pricing is good.

Anand Patel

July 6, 2022

Prompt, accurate service,
material availability

Andrew

July 6, 2022

Hi , in my experience , you guys are excellent,
some prices on exotic metals may be left for improvement.
Best regards,
Andrew Szafran
Abarth Machining

T.H.

July 6, 2022

Quick responses and excellent service.

S.M.

July 6, 2022

Quality products and excellent service. They will always cut what you need. Sometimes they are a little busy but that’s a good thing. Have never let me down.

S.A.

July 6, 2022

better price

Clive

June 9, 2022

I get exactly what I ask for and not paying for waste or manpower to cut it. It’s more efficient for me.

M.A.

June 9, 2022

Friendly staff, who make you feel appreciated and explain products.

P.

June 9, 2022

Great friendly service whenever I need material

C.G.

June 8, 2022

Fast, friendly service.

Ross Hamilton

June 3, 2022

Availability and price

Phil

June 2, 2022

always have a great selection and what i need

L.G.

June 2, 2022

Good service

T.N.

June 2, 2022

Decent reply rate, good stock for small quantities. Like being able to email orders efficiently.

T.H.

June 2, 2022

Chad is the man

Mike

June 2, 2022

how quick can get what i need

D.W.

June 2, 2022

Great service !

F.Z.

June 2, 2022

professionalism, solicitude and quick service.

Debbie Gallagher

June 2, 2022

fast and easy to order . Always friendly.

Nestor Cell: 905-572-3999

May 13, 2022

Fast service, friendly people, professionals.

F.B.

May 12, 2022

variety of metals, Cut to size ,access to other stores

M.B.

May 9, 2022

Customer Service is always on point — response times to requests are fast & accurate in relation to stock / delivery.

When time is of an essence, MS is always willing to try to go one step further to assist in getting the product ready when needed.

Pricing may not always be what we want to hear but then again — pricing is volatile everywhere these days!!

M.D.

May 8, 2022

Very convenient

C.H.

May 6, 2022

Really helpful staff!

Hamish Hunter

May 5, 2022

Great service
Great selection

Roy Sharp

May 5, 2022

Quick & easy. Your people did a great job.

J.S.

May 6, 2022

Better pricing.

J.S.

May 5, 2022

Fast and courteous service, a different product was recommended and it saved time and money so, thank you!

A.L.

May 5, 2022

Always quality service.

G.

May 5, 2022

The fact that you cut the steel to my desire.

Mike

May 5, 2022

quick, efficient, friendly

Nathan Purchase

May 5, 2022

Excellent material availability, and delivery is very prompt.

Iain Ganong

May 5, 2022

Good customer service, good quality product

R.D.

May 5, 2022

Chud is a great guy with good knowledge and excellent customer service.

S.O.

May 6, 2022

I’ve been told a few times “that material your looking for doesn’t exist, is no longer made/available etc” only to have another supplier find it easily for me….

D.F.

May 5, 2022

GREAT service & staff
GREAT stock of material
Prices are good

J.B.

May 5, 2022

Quick turn around on material.

Mauro Zavarella

May 5, 2022

Great service. Always do the extra!

Tim

May 5, 2022

Service could not have been better. My order was only $120 but I was treated like it was a $1000+

Shawn Doucette

May 5, 2022

Chad and the guys do an excellent job running the Hamilton Metal Supermarkets Store. Pricing is excellent and they are always willing to accommodate rush orders when they have material in stock.

Brandon Dendesten

May 5, 2022

Friendly staff great prices and very punctual

N.D.

May 5, 2022

Availability

M.L.

April 12, 2022

the services at Stoney creek

S.H.

April 5, 2022

Easy, quick and cheap 🙂

Fred

April 5, 2022

Excellent customer service & knowledgeable staff.

Rob Latford

April 5, 2022

Quick, courteous service. Prices are spot on as well. Will deal with this company for all my metal needs.

P.R.

April 5, 2022

great service

D.M.

April 5, 2022

Extremely quick quotes

P.K.

April 5, 2022

I really like being able to purchase what I need regardless of size and quantity.

R.R.

October 14, 2022

service is amazing and fast

K.O.

April 5, 2022

We order from Metal Supermarkets on an occasional basis and every single time I contact them they are very professional and knowledgeable. I get my items with days of ordering so there selection is wide range.

J.

March 10, 2022

price

Nathan

October 12, 2022

Great prices

Jeffrey Francis

March 9, 2022

Metal Supermarkets have very friendly employees and the prices are good as well as the product they sell, also you can have the pieces cut to any length you want with charging you for doing this I will let everyone know what a good place this is
Jeff

N.S.

March 3, 2022

Quality products and great service

J.H.

March 2, 2022

They reply to my email enquiry within minutes and have products that meet my needs and available to pickup within the day. I am very pleased with their service. [FIRST NAME REMOVED] H.

Joe Beaulieu

September 14, 2022

you have quick response time on our request for quote and prompt delivery service.
Thanks for being there for us .
Joe Beaulieu
Reel COH INC Purchasing

Mike Lucysyhn

March 2, 2022

The best place in town!

L.P.

September 15, 2022

Great service??

T.N.

March 3, 2022

An alternative size was offered for our order that met our needs. Could have had the size needed in stock.

Jim Cleaver

March 2, 2022

Great service

John Baron

September 15, 2022

Fast quotes and delivery times.
Friendly service.

Dan DePaulo

September 23, 2022

The manager Chad always gives us 100 percent service , he goes over and above to make sure we get the material we are looking for , his staff is efficient and friendly , thank you for all the extra effort you put in for us !

S.K.

March 2, 2022

Great supply and service for your metal conduit and pole needs. Company responds well to inquiries and offer competitive pricing with great delivery service. We will continue to use Metal Supermarkets going forward. Thanks you to team at Metal Supermarkets.

D.R.

October 6, 2022

the service was great and we like have your guys do what is requested and fast

MacKenzie

February 24, 2022

Woody is friendly, back house staff really work hard and get things done quickly.

Woody is very good at managing expectations for customer timelines, and always double checks stock against the inventory to make sure he doesn’t let us down.

I have dealt with many metal supermarkets in the gta. And Hamilton is my favourite.

They have lots of off cuts to browse in the front area in an Organized way.

Side note….. they really need a new computer at the front desk. It regularly crashes when inputting orders and they have to start again. I’m sure a new computer would pay for itself in lost time quickly. And make the guys happy.

Thanks,

Mackenzie.

President – Black cat metal works inc.

K.M.

September 15, 2022

Wide variety of materials available

Peter Cummings

February 15, 2022

very helpful and take the time to explain and assist whenever i needed help and fast service

Ahmad Mostafa

February 15, 2022

Very quick and no mistakes

C.M.

February 15, 2022

quotes come back quickly and material is usually readily available

T.A.

February 15, 2022

Better pricing.

A.W.

February 15, 2022

Customer service is always top notch.

G.T.

February 15, 2022

Pricing and delivery and quick response back to our RFQ requests

A.P.

February 15, 2022

Fast and friendly service, competitively priced

H.P.

January 13, 2022

Quick, Reliable and Nearby.

V.V.

January 13, 2022

Prompt service and response. Tom Deans is awesome!

S.M.

January 6, 2022

Good value,friendly staff and quick service.

Shayne McFarlane

July 6, 2022

Always great service. Knowledgeable staff. Your order is processed quickly and accurately. Great job .

F.

January 6, 2022

You usually have those things I need that are hard to find and your counter people are great. thanks

Mike Raso

July 13, 2022

Fast and reliable !

K.L.

January 6, 2022

Good prices and customer service

Daniel FitzGreen

December 22, 2021

fast customer service and even faster delivery. No reason to order metal from anywhere else.

D.C.

December 21, 2021

Good customer service. respond quickly with quotations

M.V.

December 15, 2021

great people, great stock

A.H.

December 14, 2021

helpful and personable staff

Gord Stevens

December 14, 2021

I love the fact I can order as small a quantity as i need or place large orders and the costs are reasonable.
Close access and quick turn around times.
Everyone is friendly and more that willing to go the extra step to keep the customer happy.

Pamela Willis

December 14, 2021

Excellent Service! Customer Service is always friendly and helpful!!!

Val Casciani

December 14, 2021

Very proficient sales and service team!

J.S.

December 14, 2021

Quick and efficient.

M.A.

November 17, 2021

Friendly and very helpful.

Scott

November 16, 2021

Had the odd sized tubing I required within a day

D.W.

June 2, 2022

Good customer service

J.G.

June 3, 2022

great service

D.

November 9, 2021

Prompt polite service. Value standard

C.G.

June 8, 2022

Quick response with quotes and great service.

B.H.

November 9, 2021

The variety

J.P.

November 9, 2021

You usually have the material I want for projects. I can call first to chek on product before i make the drive to the store that takes about 45 to 60 minutes.

J.D.

November 9, 2021

Super easy to order, quick service. easy to pick up.

Debbie Gallagher

June 2, 2022

service is always quick and friendly

D.P.

November 9, 2021

easy access, good service

G.

November 9, 2021

Great service and products

T.H.

July 6, 2022

Speed in service

Marty Paddock

November 9, 2021

Super fast service … significant inventory … great staff … instant responsiveness

Cameron Foster

November 9, 2021

Exactly what I needed at a good price. It cut to size and ready to go when I got there. Great service.

J.B.

November 9, 2021

Friendly phone guys , get answers quick , overall good service .. I’ve phoned a few times and no one picks up . Very busy I guess but something that should be worked on

M.B.

November 9, 2021

Chris is very responsive and the staff doesn’t make mistakes

D.F.

May 5, 2022

Great Staff in Stoney Creek
Price and quality if great

J.

October 8, 2021

Metal Supermarket has never failed to get what I need even though I always order small quantities.
Thanks for the great service.

E.C.

October 6, 2021

Always helpful no mater how small the client is or order.

F.B.

May 12, 2022

responding to our needs . Small quantities and availability of different material specs

N.D.

May 5, 2022

Fast response, good pricing, quick delivery!

K.

October 6, 2021

The sales associate was very helpful got me exactly what I needed in the pinch that I was in thank you very much

Douglas Maclean

October 6, 2021

Great service

John Colling

October 6, 2021

Quick response for quoting and fast delivery!! all employees are friendly and easy to deal with.

James Barlow

October 6, 2021

Good selection & availability of materials, good RFQ turnaround, delivery.

A.V.

October 6, 2021

We like the wide selection of metals available and if it’s not readily available, they will make every effort to bring it in.

D.W.

October 6, 2021

Quick and accurate delivery.

R.A.

October 6, 2021

Fast friendly service, had what I needed and even if it wasn’t in stock they were able to bring it in for me at the size I needed for the job.

Nestor Segura

October 6, 2021

Fast quoting, fast service

Joe

October 6, 2021

good people good service

Adam

October 6, 2021

Nice people are working and they always help me get exactly what I need

S.H.

September 10, 2021

Great Service

C.

September 9, 2021

Friendly, knowledgeable, fast service!

R.R.

April 5, 2022

I like the service.

David

September 9, 2021

Great service and great prices for either standard or custom orders.

John Baron

March 2, 2022

Chad, Jay, Chris , Jeff and John are also hustling to get things done for me.
I appreciate the hard work and good attitudes.

J.B.
The Great Canadian Siphon Co. Inc.

Gino

September 9, 2021

I went to the Stoney Creek location. Super smooth shopping experience. Friendly, helpful staff.

Robert Whitehouse

September 9, 2021

Quick, and efficient.
Quality material.

R.

September 9, 2021

Friendly, prompt service. Attention to detail. That’s what I’m looking for.

Louis Simao

September 9, 2021

Fast and accommodating!

Mike

September 2, 2021

Your sales associate was courteous, knowledgeable and prompt. You were able to quickly supply me with the material I required.

Phil

June 2, 2022

you have a great selection of metal and i know i can just get what i want from knowledgable staff.

V.S.

September 15, 2022

I ENJOY SERVICES GUYS TRY THEIR BEST TO MEET WHAT IS ASKED OF THEM

Mike Wilson

September 2, 2021

great customer service , fair prices

P.K.

September 2, 2021

I like that you can buy just what you need and the service is great!

Pekah

September 2, 2021

I like Metal Supper Market!
Very good service! We usually can get cheaper prices. Paige and Chad are very nice. When I need any material, Metal Supper Market is the first one I am willing to contact to.
Regards,
Winnie
Abarth Machining

Eric Bolduc

September 2, 2021

Got our order together quickly
No issues very efficient
Very affordable

Jim Brown

May 5, 2022

Prices and friendly staff

G.D.

September 2, 2021

With the product it is good and the service was perfect specially with the Hamilton branch I just forgot the name of the guy that helps me not like with the Barrie branch that telling me the wrong information.

B.S.

September 2, 2021

More consistently better prices. Often good, but not consistently good.

D.D.

March 2, 2022

Chad and his team are always there to help us with all our needs , there service is fast
and efficient , thanks for all your help especially with all our rush jobs !

Chris Gautreau

November 2, 2022

The guys on the desk are concise and friendly and get the job done right. They are courteous and eager to help even with loading my vehicles.

Ryan Fuller

August 11, 2021

I’m happy with the service because they do a great job that my two stainless steel bars are perfect size. It is a super great service. A+++ Thank you

B.

August 4, 2021

Very fast communication and service, thank you

D.

August 4, 2021

I like the wide selection of available material in stock to choose from.

Nathan

August 4, 2021

STAFF IS KNOWS THE METAL BUISNESS. GUYS ARE GREAT TO DEAL WITH AT THE STONEY CREEK LOCATION

Malcolm

August 4, 2021

Quick responses, friendly customer service.

Daniel

August 4, 2021

The people are friendly and knowledgeable. I wanted pieces of round steel that I could use to make a heavy duty hinge with a 1/2″ hinge pin. The service guy told me the sizes that would work, such that the 1/2″ pin was snug, but moved. He used his machine cut me the pieces 1″ long. The hinge works amazingly well thanks to him knowing what size of pipe to use.

B.G.

July 19, 2021

Good variety. By the way, why am I told that the same product is more expensive if I order it on your website compared to phoning in my order? Also, I could not find a way to order my product on your website without the delivery option.