COVID 19 Update: As an essential business, Metal Supermarkets remains open for business. Learn more

See what are our customers are saying about our Hamilton Store

735 South Service Rd., Unit 1, Hamilton, L8E 5Z2

4.9 Star Rating - 206 reviews

Powered by Listen 360

M.A.

November 17, 2021

Friendly and very helpful.

Scott

November 16, 2021

Had the odd sized tubing I required within a day

D.W.

November 11, 2021

Good customer service

J.G.

November 10, 2021

great service

D.

November 9, 2021

Prompt polite service. Value standard

C.G.

November 9, 2021

Quick response with quotes and great service.

B.H.

November 9, 2021

The variety

J.P.

November 9, 2021

You usually have the material I want for projects. I can call first to chek on product before i make the drive to the store that takes about 45 to 60 minutes.

J.D.

November 9, 2021

Super easy to order, quick service. easy to pick up.

Debbie Gallagher

November 9, 2021

service is always quick and friendly

D.P.

November 9, 2021

easy access, good service

G.

November 9, 2021

Great service and products

T.H.

November 9, 2021

Speed in service

Marty Paddock

November 9, 2021

Super fast service … significant inventory … great staff … instant responsiveness

Cameron Foster

November 9, 2021

Exactly what I needed at a good price. It cut to size and ready to go when I got there. Great service.

J.B.

November 9, 2021

Friendly phone guys , get answers quick , overall good service .. I’ve phoned a few times and no one picks up . Very busy I guess but something that should be worked on

M.B.

November 9, 2021

Chris is very responsive and the staff doesn’t make mistakes

D.F.

October 13, 2021

Great Staff in Stoney Creek
Price and quality if great

J.

October 8, 2021

Metal Supermarket has never failed to get what I need even though I always order small quantities.
Thanks for the great service.

E.C.

October 6, 2021

Always helpful no mater how small the client is or order.

F.B.

October 6, 2021

responding to our needs . Small quantities and availability of different material specs

N.D.

October 6, 2021

Fast response, good pricing, quick delivery!

K.

October 6, 2021

The sales associate was very helpful got me exactly what I needed in the pinch that I was in thank you very much

Douglas Maclean

October 6, 2021

Great service

John Colling

October 6, 2021

Quick response for quoting and fast delivery!! all employees are friendly and easy to deal with.

James Barlow

October 6, 2021

Good selection & availability of materials, good RFQ turnaround, delivery.

A.V.

October 6, 2021

We like the wide selection of metals available and if it’s not readily available, they will make every effort to bring it in.

D.W.

October 6, 2021

Quick and accurate delivery.

R.A.

October 6, 2021

Fast friendly service, had what I needed and even if it wasn’t in stock they were able to bring it in for me at the size I needed for the job.

Nestor Segura

October 6, 2021

Fast quoting, fast service

Joe

October 6, 2021

good people good service

Adam

October 6, 2021

Nice people are working and they always help me get exactly what I need

S.H.

September 10, 2021

Great Service

C.

September 9, 2021

Friendly, knowledgeable, fast service!

R.R.

September 9, 2021

I like the service.

David

September 9, 2021

Great service and great prices for either standard or custom orders.

John Baron

September 9, 2021

Chad, Jay, Chris , Jeff and John are also hustling to get things done for me.
I appreciate the hard work and good attitudes.

J.B.
The Great Canadian Siphon Co. Inc.

Gino

September 9, 2021

I went to the Stoney Creek location. Super smooth shopping experience. Friendly, helpful staff.

Robert Whitehouse

September 9, 2021

Quick, and efficient.
Quality material.

R.

September 9, 2021

Friendly, prompt service. Attention to detail. That’s what I’m looking for.

Louis Simao

September 9, 2021

Fast and accommodating!

Mike

September 2, 2021

Your sales associate was courteous, knowledgeable and prompt. You were able to quickly supply me with the material I required.

Phil

September 2, 2021

you have a great selection of metal and i know i can just get what i want from knowledgable staff.

V.S.

September 2, 2021

I ENJOY SERVICES GUYS TRY THEIR BEST TO MEET WHAT IS ASKED OF THEM

Mike Wilson

September 2, 2021

great customer service , fair prices

P.K.

September 2, 2021

I like that you can buy just what you need and the service is great!

Pekah

September 2, 2021

I like Metal Supper Market!
Very good service! We usually can get cheaper prices. Paige and Chad are very nice. When I need any material, Metal Supper Market is the first one I am willing to contact to.
Regards,
Winnie
Abarth Machining

Eric Bolduc

September 2, 2021

Got our order together quickly
No issues very efficient
Very affordable

Jim Brown

September 2, 2021

Prices and friendly staff

G.D.

September 2, 2021

With the product it is good and the service was perfect specially with the Hamilton branch I just forgot the name of the guy that helps me not like with the Barrie branch that telling me the wrong information.

B.S.

September 2, 2021

More consistently better prices. Often good, but not consistently good.

D.D.

September 2, 2021

Chad and his team are always there to help us with all our needs , there service is fast
and efficient , thanks for all your help especially with all our rush jobs !

Chris Gautreau

September 2, 2021

The guys on the desk are concise and friendly and get the job done right. They are courteous and eager to help even with loading my vehicles.

Ryan Fuller

August 11, 2021

I’m happy with the service because they do a great job that my two stainless steel bars are perfect size. It is a super great service. A+++ Thank you

B.

August 4, 2021

Very fast communication and service, thank you

D.

August 4, 2021

I like the wide selection of available material in stock to choose from.

Nathan

August 4, 2021

STAFF IS KNOWS THE METAL BUISNESS. GUYS ARE GREAT TO DEAL WITH AT THE STONEY CREEK LOCATION

Malcolm

August 4, 2021

Quick responses, friendly customer service.

Daniel

August 4, 2021

The people are friendly and knowledgeable. I wanted pieces of round steel that I could use to make a heavy duty hinge with a 1/2″ hinge pin. The service guy told me the sizes that would work, such that the 1/2″ pin was snug, but moved. He used his machine cut me the pieces 1″ long. The hinge works amazingly well thanks to him knowing what size of pipe to use.

B.G.

July 19, 2021

Good variety. By the way, why am I told that the same product is more expensive if I order it on your website compared to phoning in my order? Also, I could not find a way to order my product on your website without the delivery option.

Randy

July 17, 2021

I get exactly the size of steel I want and that’s what I pay for. The Stoney creek store is the one I go to and all the people there are great!!!

Thank you
Randy Latka

D.Y.

July 12, 2021

Always on time, Very easy to deal with

Joe Beaulieu

July 11, 2021

Your service i the best i have been using you guys for many yes. Your manager Chad is the best
He look ofter REEL COH INC needs very professionally

G.

July 11, 2021

Fa.st, friendly and competitive

John

July 15, 2021

I can get everything I need for all my fabrication needs

Gerrit Visser

July 11, 2021

Great selection, prompt reply to quote requests and questions about suitable materials for projects. And friendly service on pick up.

Chad

July 10, 2021

Chad and woody are great guys and my cuts are done straight and accurate.
Please visit
Coopercustom.ca to see what I make.
Cooper_custom/instagram

Chris

June 10, 2021

They have all my metal needs and have it ready the next day

J.K.

June 10, 2021

timely service

R.G.

June 4, 2021

everything

B.

June 7, 2021

I would like to deal directly to the store closest to me to avoid miscommunication.

R.

June 3, 2021

The web site and online ordering process was very difficult to navigate and use The online ordering process needs to be improved. I recommend calling direct instead of using the web site. Once i spoke to a sales rep the process was easy and pickup of material was easy as well.

I.

June 3, 2021

The response to my original inquiry was swift and professional. The process of picking up the metal was just as good.
Great place good people.

Frank

June 3, 2021

Service was excellent and price was very good.

S.

June 3, 2021

Easy ordering and quick service. Many thanks!

Peter

June 3, 2021

My product was not initially in stock but you contacted me once it was “in”. I was in-and-out with my product in a few minutes; nice to work with competent and friendly people.

Thank you.

Torrie Pyett

June 3, 2021

We love your friendly customer service and your good stock.

George

June 3, 2021

you fill any size order, fast and efficiently.
great service.

M.

June 3, 2021

Prompt service and good clean product

Ben

June 3, 2021

My order was prefect. Just what I wanted.

S.D.

June 3, 2021

Amazing Service with attention to Detail.

Very friendly and accommodating staff.

M.

June 3, 2021

Good selection, fast turnaround!

Devin Drysale

June 3, 2021

no min order size, great variety of metals, good prices, friendly and helpful staff

Matt Curtiss

June 3, 2021

I like the fact that you provide exact cuts to the customer without having to purchase extra material. The stock I’ve needed was in stock and extremely easy transactions are also a bonus.

F.S.

June 3, 2021

The service was great. We received the piece required on time.

Jim

June 3, 2021

Fast friendly service

D.M.

May 12, 2021

Good service. Guys are very helpful.

J.L.

May 12, 2021

The people

D.C.

May 12, 2021

I think you folks respond quickly once you have the correct e-mail contact.

D.M.

May 12, 2021

It would be nice if someone answered the phone. And a faster email notification of pickup date.

D.W.

May 12, 2021

Great response time and quick service

R.R.

May 12, 2021

Best place to buy metal

Clint Partridge

May 6, 2021

Great service, Compared to who I was dealing with.
Cleaner materials.

L.

May 6, 2021

Good service, stock, price, delivery.

S.N.

May 6, 2021

Very efficient!

Jeremiah

May 5, 2021

It was good timely service

R.M.

May 5, 2021

Quick turn around and hassle free.

R.W.

May 5, 2021

Fast, reasonably priced, custom cut and good service.

K.B.

May 5, 2021

Easy & seamless online ordering, payment & pickup.

J.M.

May 5, 2021

All is available due to current situations not to crazy on the cost increase

Paul Farrauto

May 5, 2021

They have a good selection of material and they will cut to size. This saves me rework and time.

M.

May 5, 2021

friendly, helpful staff, quick service. I was going to also say price, but Covid pricing is a little painful. Still better than the alternatives though.

Jim Chmara

May 5, 2021

Service

S.D.

May 5, 2021

Good pricing, quick service.

Steve Emiglio

May 5, 2021

Clayton is the man. Patient and helpful. Thank you.

Marty Paddock

May 5, 2021

excellent customer service

M.G.

May 6, 2021

Nothing comes to mind.

Bruce Mcpherson

May 5, 2021

I have received my metal from Woody and the boys in the Hamilton Area.
They have been very good and quick .

R.

May 5, 2021

Fast and convenient,

Debbie Gallagher

May 5, 2021

service is always fast and courteous.

D.M.

May 5, 2021

Chad at your south service road location in Stoney creek is a legend and always so very helpful!

Brendan Crosson

May 5, 2021

Great service!

A.L.

May 5, 2021

Hello-prices are fair, product well stocked and readily available and on line submission was answered very promptly.

Paul Pettener

April 9, 2021

Always great service.

B.M.

April 6, 2021

Easy quoting and reasonable prices!

M.D.

April 5, 2021

In the past I have always had a great experience with the Metal Supermarket crew at the London location. As our work currently has us working further afield the Hamilton location was closer.

From the initial email inquiry to the phone call follow up I made to the pricing and pick up everything was smooth and seamless.

The guys in shipping were fantastic and I was loaded up and on my way in no time.

Look forward to doing more business in the future.

B.S.

April 5, 2021

My order was ready when I went to pick it up and the guy who helped me was very friendly. Good place to do business

Tracey Thompson

April 5, 2021

fast, friendly, reliable service. competitive pricing!

D.W.

April 5, 2021

Reliable and fast service.

P.C.

April 5, 2021

Although your prices are often too high, you guys do have material that no one else seems to have.
That is amazing, thanks for that. You have no idea how helpful you guys have been to me for so many years.
Cheers!

Blake Bomberry

April 3, 2021

Started my own auto service and race fab shop where i am building race cars and MS has everything I need to get the job done
Currently building 2 cars to race locally at Ohsweken speedway, Merritville speedway and Humberstone speedway
Blake Bomberry jr
Bomberry Motorsports

K.W.

April 2, 2021

What I ordered was made exactly to specs at a good price

H.S.

April 2, 2021

No matter the size or quantity the team is always willing to help source it.

R.R.

April 2, 2021

Very prompt and courteous service on the phone and very efficient service on the product. My go to guys now for metal

S.M.

April 2, 2021

Ready when I needed it . Nice to be able to sift thru the off-cuts to find some metal for my welding training.

Leo

April 2, 2021

Practically any metal in any shape, cut to any size.

Mauro Zaverella

April 2, 2021

Chad & the guys at the Stoney Creek store provide excellent service & quality product selection! Never disappointed when I call an order in.

Alexsey Zabolotnikov

April 2, 2021

I like that you get what you need , as much as you need and pay a fair price. Good job guys!

A.S.

March 10, 2021

Customizable order
Cutting to order

G.H.

March 10, 2021

You usually have everything in stock.

Michael Boctor

March 9, 2021

Chad has been assisting JL Metals with quotes and products seamlessly for my entire tenure here. Quotes come back in a timely manor, product is as described, delivery is usually timely.

M.R.

March 2, 2021

Turn around time is fast.

Spencer Bladon

March 2, 2021

Very quick, reasonably priced

Peter Gehbauer

March 2, 2021

Thanks for the materials I needed to support the robotics team at our school, Six Nations Polytechnic STEAM Academy.

B.V.

March 2, 2021

It’s great

Marcus Mister

March 2, 2021

Known name in industry. Metal Supermarkets that I’ve been to live up to a respectable standard.

Charlotte Gyotar

March 2, 2021

Quick and friendly response to quote requests and delivery.

F.D.

March 2, 2021

Very good selections and good service.
[FIRST NAME REMOVED] d

J.P.

March 2, 2021

Staff are knowledgeable, friendly, competent, they have advised me about type of material for projects I have worked on. I can make a phone call to check on stock availability to save me a wasted trip. When I worked in the city bus garage I would regularly call to get materials. I am currently retired from HSR and my trade is vehicle mechanic and I still do work on jobs I choose to take on.
[NAME REMOVED]

Richard York

March 2, 2021

Fantastic service and delivered very quickly!

Mike Shaw

March 2, 2021

Variety of products

D.J.

March 2, 2021

Quick service, friendly staff

Diesel

March 2, 2021

I like the customer service. Its impeccable. Woody & Chad at the stoney creek location are great always get my orders cut on time & how I want it. Keep up the good work.

Bill Shephard

February 11, 2021

Great service fast friendly

Mike Whaling

February 11, 2021

very prompt, knowledgable and friendly.

N.S.

February 11, 2021

The team in Stoney Creek is great. All of them are ready to help, get the material cut fast, very good service.

I.H.

February 7, 2021

Great service in Hamilton location, like the ability to order small quantities with custom cut options

S.G.

February 5, 2021

We have had several incongruities with pricing between speaking on the phone and getting to paper.

Rex Plant

February 4, 2021

Fast with quotes. Timely deliveries. Good quality materials.

Mauro Zavarella

February 4, 2021

I deal with Stoney Creek store. GREAT service! Always have what I need.

T.K.

February 5, 2021

Hire more people to deal with your order volumes.

T.L.

February 4, 2021

Quick

Prince

February 4, 2021

Great customer service and friendly staff in office and on floor. Keep it up guys.

R.G.

February 4, 2021

Great company!

R.P.

February 4, 2021

Fast service and delivery, plate was as ordered

V.V.

February 4, 2021

Tom Deans is exceptional when it comes to customer service!

Steve Legere

February 4, 2021

Staff very helpful for people like myself that isn’t informative about metal products.

J.B.

February 4, 2021

It was easy to order and pick up the steel plate I needed.

Dan DePaulo

February 4, 2021

Metal Super market has a very good selection of material , they always are there to help when we have a rush order and need material prompt , Chad the manager is very helpful and knowledgeable , there product and services well above standard , it’s a pleasure dealing with them !

Judy McPhail

February 4, 2021

Always easy to order and pick up from.

C.G.

February 4, 2021

Prompt, Concise, Helpful, Friendly

T.F.

January 13, 2021

Most items always in stock, good cuts, friendly service

A.Y.

January 6, 2021

We have a great relationship with the guys at our local Metal Supermarket. We are a small industrial design and fabrication studio, so often have strange requests from our clients. We have found the team at the Stoney Creek location be have been supremely helpful during the past few years of our new business.

G.F.

January 7, 2021

There were some problems getting the webform data entered correctly into a quote, but the people at the store were great at getting me what I required.

Warren Bridle

January 6, 2021

Fast and reliable.

Gerrit Visser

January 6, 2021

Prompt service, friendly support and useful suggestions for alternate/better sizing of raw materials.
Even with all the present challenges, the service level is great with good communication prevennting disappointments.

E.M.

January 7, 2021

Pricing can be high sometimes

R.E.

January 6, 2021

Excellent service. Friendly. On time.

G.B.

January 6, 2021

I am able to get the right product in a timely fashion.

Soma Pandithan

December 11, 2020

I can see the product and it’s vety easy to order.

Chris Field

December 11, 2020

Great selection of products and service.

C.M.

December 11, 2020

Replying to a request for quote is very slow.

R.B.

December 11, 2020

The Stoney Creek branch is always quick with pricing and great delivery times.

D.U.

December 7, 2020

always reliable, my go to

Anthony Dragusica

December 4, 2020

I needed some poles cut for a home golf simulator set up. I dealt with Chad who was very knowledgeable.

Everything was ready very quickly and when I got home I was pleased to find that everything was cut correctly and it worked perfectly.

Will definitely be back next time I need some metal products.

Thanks again.

Jeremy

December 4, 2020

Fast friendly and accurate

A.

December 4, 2020

Woody from Hamilton is always a pleasure to deal with. Anytime I need something rushed he’s always able to get it to me that day. I’ve asked his opinions many time on witch steel would be best and he’s never let me down.

The other guys are great as well. Always helpful. Its my go to place when it comes different types of metal needed for that day.

David Boki

December 4, 2020

Items I’ve purchased were always in stock and available for pick up within a day. Great service and staff.

J.B.

December 4, 2020

Your service is great but you lack supplying MTR’S with our orders a must in our industry
Other then that all is good

B.R.

December 4, 2020

Great selection of products and fast service

S.H.

December 4, 2020

The product was great and cut/bent to the correct size. The only issue was it is hard to place an order. I understand due to Covid there is no in person ordering. Therefore I had to work a drawing on the computer and then call in to explain what I was looking for. This took a few times over the phone but your staff was really helpful.
Thanks

D.B.

December 4, 2020

quick response and on time delivery

Alain VanLandSchoot

December 4, 2020

Wide variety of metals in stock and can order only what I need! Fast response ( within a day) on delivery estimate for specialty items.

P.S.

November 11, 2020

Quick and knowledge staff

John

November 11, 2020

Customer service

Stan Poweska

November 11, 2020

friendly and prompt service, selection of matarials Love it
Regards Stan Poweska

Colin Davey

November 4, 2020

Good range and cutting to size

A.Z.

November 4, 2020

friendly and knowledgeable staff.
easy to order, convenient location,

Mike Ellis

November 4, 2020

If its possible my order is filled right away so I can take it with me and have always been served in a friendly manner. My personal orders were taken care of the same as company account orders and were not shoved aside.

J.J.

November 4, 2020

great service

J.N.

November 4, 2020

Reliability, clarity and reasonable costs. No surprises!

A.S.

November 4, 2020

Variety, availability and cut to size.

Debbie Gallagher

November 4, 2020

always fast and courteous

Cliff Pieon

November 4, 2020

Stocks a wide variety of products with quick responses to quotes and a fast turnaround for delivery.
Always pleasant and professional.

L.C.

November 4, 2020

Great service and fast delivery

Jesse Kuzub

November 4, 2020

I like the selection of metals as well as the good knowledge of the staff.

Norma

November 4, 2020

Your willingness to help when we request specific items, and your sunny disposition

D.W.

November 4, 2020

Great Service

Fabian Zilberman

October 9, 2020

Very fast and competent service.

J.

October 9, 2020

Youve got a large variety of products. People are very helpful and easy to talk to. If you don’t have the material on site they can get it next day 99% of the time. Material is in great condition.

Mike Diiulo

October 2, 2020

Chad is the best

Goeorge Gunn

October 2, 2020

Exactly what I requested ready quickly. Will come again

M.T.

October 2, 2020

Friendly, fast and efficient. Chad is very helpful and pleasant.

Gabriel Szasz

October 2, 2020

I needed only small quantity and they were willing to help me

B.K.

October 2, 2020

the stoney creek location is pretty great

D.P.

October 2, 2020

Received quote in timely manner. Courteous service when picking up order