See what our customers are saying about our Hamilton Store

J.H.

Fast response and delivery. Price is decent.

Peter Leslie

The gentlemen are very knowledgeable and accommodating.
Great product, great people.

N.K.

Always have a variety of stock to help us with whatever problem we have. Always good pricing

N.O.

They are great guys to work with in Stoney Creek location, very knowledgeable and professional.

J.

Always great service

Mike Zarubiak

the people ta that location are super help full and get the orders done fast

T.N.

Quick simple way to get the material we need when we need it.

Berardo Mucci

The staff,Chad,Woody(chris) and Jay are always knowledgeable, helpful and accommodating to my timelines and needs. The location always has what I need and if not the guys get it sourced out and brought in quickly. I’ve been dealing with them for years and have never had any issues and always appreciate what they do.

C.G.

Fast responses to quotes. Always kind and courteous.

Diesel

I like that for the most part I can send an email work order & have it the same day.
the service that woodie provides is exceptional.

Gary Renaud/Gen Mgr

They quote promptly and are quick and accurate when requiring is necessary due material additions or deletions. Some times my materials are not cut precisely to the order spec. however, they are quick to recut to our spec. and apologize for the inconvenience. I would highly recommend doing business with them.

Exhibiteers Inc. Production Manager

D.G.

they are very fast and profressional

S.M.

Always great service. If you need something special they will get it. Most times its next day. Keep up the great work.

M.L.

The rep was very helpful in us getting the correct piece of steel we needed.

S.D.

Variety of stock, always have sizes available and will work with you to find what will work for you and the job

Chris Gautreau

Precise, Punctual, Polite, Price

M.B.

Although Metal Supermarket is not ISO Certified, we can utilize the services on most projects going thru our facility.
When submitting requesting either via email or by phone, replies are quick and efficient.
Delivery & Documentation is always reliable.

Also to note, the location that we deal with most — the staff is exceptional and I look forward to working with them often.

Thank you for the opportunity to provide my feedback & opinion.

J.

Woody is always great to deal with and provides excellent servicce

Wayne

The service

T.H.

Prompt answers for RFQ’s
Timely delivery
Very good selection of materials

Steve

Good inventory, fast service

Dan Martis

Ordering from metal supermarkets is convenient and fast.
Quick to get a quote and quick to fabricate.

J.

the things i need are usually in stock. the staff is helpful and friendly.

J.

Fantastic service!!

D.L.

You had in stock what I needed and Woody was great to deal with.

Kevin

Service is second to none. Most of the time material is in stock, and when it’s no it gets there within a day. I’ve got no complaints about this location, and will use it every time I need material.

P.C.

You have almost everything I ask for and you reply to my RFQ’s in a timely manner.
You prices are sometimes a little too high, but you service is great and your staff is very knowledgeable and helpful. Keep up the good work. Thanks!

Rex Plant

Prompt and accurate service.

Matt Lonnee

I love You !!!!

D.R.

All around great service

G.H.

Very easy to deal with.

A.M.

Everything I need is there and ready when I want it.

Shawn Doucette

Ability to purchase almost any material in any length. The staff at Stoney Creek location is friendly, helpful and dont mind accommodating rush request occasionally as well.

C.

Great customer service. Their off-cuts bin.

D.F.

Fantastic Staff in Stoney Creek
Very professional
Price is great
Lots of stock
Fast quotes
Just a great place !!!

Isaac Silverthorne

Odd ball steel sizes in small pieces if necessary are typically in stock!

M.M.

Chad. I really like Chad. Woody and Jay are pretty awsome too. MS should make a calendar with all these guys in it.

W.

Fast supply and service

G.B.

The staff are always able to source any/all of my metal needs, as well as being quite pleasant with me. [FIRST NAME REMOVED].

T.H.

Chad Webb is the best !! Great customer service and fast !

K.O.

I like that I can email for query on stock availability and price and I get a response within minutes – makes my life a lot easier with that quick of a response.

Mike Gater

All good, quick and convenient.

B.

Your service is second to none. Your pricing is a bit high all things considered. We all like to make money , however with every job there is only so much profit to be made and if Metals Supermarkets bites into the profit pie, there’s not much lunch left for me.

L.M.

Counter guys are the best!!! They always prep and cut my material very quickly.

W.P.

You guys are always so helpful to the small job shop or contractor. Knowledgeable and quick.

D.M.

Everyone I spoke to on the phone was very friendly and delivery was quick!

Kevin

The staff takes time to source materials that I need

J.M.

Large variety of materials saves me time looking for what I need

T.N.

Quick and convient.

J.F.

Had what I needed, when i needed it. Had cut to size and ready to go upon my arrival !
In and out in 5 minutes !
Perfect !

S.V.

Variety of products. Metal supermarket can supply materials I can’t find elsewhere.

G.V.

Great selection, prompt reply to quote requests.

M.C.

Same day service …Top notch

R.S.

Great service and always have everything i need

Shannon

Friendly and prompt service. Always accommodating. Metal Supermarkets always has what we need.

L.G.

Knowledgeable and helpful staff. Good stock. Good price. No minimum order.
Chad and Woody are awesome.

Fred

Good service and delivery. Friendly staff.

C.S.

staff is very helpful in Stoney Creek / Winona. better service than ordering online.

B.

Spend Time To Look For Product & Reply Back To Me Letting Me Know The Out Come

B.S.

No issues & great response time for RFQ’s

R.P.

Conveniently close and no minimums.

B.J.

Have what I need

W.T.

Very quick service, with people who are clear and easy to communicate with.

E.

everything

Ron Forsyth

Friendly, helpful

J.E.

Fast turnaround

L.M.

customer service is great

David Smith

MS can provide any material and shape that I needed. I am confident that the cost is also compatible.

T.H.

Quick delivery, large inventory

P.

great service. great selection.

Phil Owens

Quick and easy to get quotes. And custom cuts are quick

F.O.

That you do small quantities and can do sheet metal shearing on the spot.

C.G.

Excellent service, quick, efficient and in a friendly manner.

S.

Very good customer service and product selection.

M.B.

Great service

M.B.

Metal Supermarket is definitely a GO TO supplier for singles or small quantities.
Pricing can be a touch higher than other suppliers but with a wide range of stock and usual same day pick up — the extra is worth the convenience.

S.M.

Fast friendly service and good stock on products. Next day if the product was not in stock. I rate them as excellent .

Debbie Gallagher

Fast and efficient.

Carl Virgo

Staff are friendly and willing to help.

J.S.

Always have what I need. Workers know what they are doing and are helpful. Great service.

John Baron

Fast quotes & delivery times.
Great customer service from every employee.

Baljit Chaggar

Quality, professional and prompt service at excellent rates.

Sergio Gonvales

I like that they are quick and precise.

N.K.

All around great stock of products, friendly and helpful staff. Quick service, great prices

Mike Warrington

Great variety of material for all kinds of projects, and quick turn around if it’s not in stock, but the service is exceptional. Those guys care about getting things done right the first time. Really make you feel like you’re on the same team.

Gord Stevens

I love the way you stock almost anything that I am looking for.
If you don’t have it, you can get it within a day or two.
Small pieces to industrial size orders you guys are excellent.

Howard Sniatowski

We got exactlythe item needed to complete our job.

L.C.

great products and great customer service

Shawn Gallupe

Order was cut and ready for puck up ontime

A.C.

Great service

K.R.

The staff at the Stoney Creek location is amazing and always great to deal with!

B.M.

I have been desoing with the Hamilton location for many years. Chad, Woody and Jay always take care of my orders fast. Those guys do a great job grtting me what im after and I’ve never had any issues with my orders.

J.S.

Convenient and great prices. I introduced my high school robotics team to the company when searching for store that sell metals near us

M.L.

great customer service

J.

quick services very helpfull

Tim Serneels

The staff at the stoney creek location are excellent . whether I drop by or phone ahead . They always have what I ordered ready or help me with my needs when I just show up. They are a great group of guys , everyone gets along together and we all know each other by name

Joe Patryn

Always good services

Jeremy

Whenever I visit Chad, woody, jay and the other guy I’m always pleased. The service is excellent. Everyone is very professional and helpful. Quick turnaround and accurate results make shopping with you a breeze.

B.

Always fast when I need materials and better pricing then most other places that I shop around at

I.H.

Friendy service, good prices and good selection on hand.

C.P.

Friendly and courteous counter people

C.G.

Prompt Polite Concise Service

V.S.

PROVIDED IN A TIMELY MANNER, GUYS DO THE BEST THEY CAN, TOTAL PLEASED WITH SERVICE

G.H.

Very quick response for quotes, generally material in stock or 1 -2 days delivery.

Thanks

Ariel Mintrup

the services is really good

J.L.

They are fast and efficient. polite and professional. I have shopped with them plenty of times and will continue to. Thanks .

Sherman Griffin

Have been using the stoney creek location for a couple years now. Great customer service, friendly helpful staff, always getting what I need on time.

A.

Service is great. I always find what I need.

W.D.

we are impressed about the wide range of materials not only in stock but also obtained in a reasonable time frame

Carl

friendly and knowledgeable staff that can deliver on timeline we set

D.J.

Friendly service
Very helpful

Todd Fryer

Excellent service and a great job. Chad was great.

Norma

They are courteous, fast, and deliver what they promise.

Sandro

If I need it, you’ve got . Fast.

Ayshe Murtazaieva

Appreciate the help and support

A.C.

Any time I have needed any materials , your associates have gone above and beyond to help me , keep up the great work

W.

Like ser4vice and product service is excellent

S.O.

Knowledge, service from Chad and his team. The speed, variety of metals and if you don’t have it they will find it.

K.M.

Good variety of metals with quick turn around

S.T.

Woody is amazing. Very helpful and knowledgeable.

I have other Metal Supermarkets closer to me but I drive to Stoney Creek because of Woody’s service and knowledge.

Regards,
[FIRST NAME REMOVED]

R.P.

Convenient and no minimums.

Mike

I like the responsiveness of the staff. When I need something they’re on top of things. Yes inflation has curbed my purchases and projects somewhat but when i need something it’s usually waiting for me and I’m very local to the outlet.

Jay

Very good service especially with all the emergency jobs that I need material for and always depend on them for quick turnaround time.

Kevin

You have a wide variety of products in stock

C.S.

Quick, walk-in service !

N.

Great service and great prices

D.T.

Service was amazing!

T.W.

Quick service

F.L.

I would like to express my appreciation for the excellent service we have received from your team over the years. The quick responses and on-time delivery have been invaluable to our operations.

As we continue our partnership, I believe it is essential to address the pricing aspect of our collaboration. While we have been satisfied with the service quality, it is worth considering adjustments to remain competitive with other vendors in the market.

Given our longstanding relationship, I am confident that we can find a solution that aligns with both of our interests. I look forward to discussing this further and exploring ways to enhance our business collaboration.

A.K.

Good pricing and quicks delivery

Debbie Gallagher

Always professional and prompt. Great service

Frank Butty

Variety of materials ,ability to source specials

A.

normally fast delivery and pricing is good. wide range of products

C.G.

Fast, Efficient, Friendly

John Baron

We like the fast quotes and delivery times.
Everyone there is very friendly and eager to help to get the job done right.
JB.

Gary Renaud/Gen Mgr

The Hamilton MSM team was particular responsive to our requests for quotes which came in a very timely manner and they let us make changes to our order on the fly as we needed them which meant we only bought what we needed. We would definitely work with them again. Their pricing was also very good and helped our company keep our pricing affordable to our customers. Thanks again to Chris Woods!

Nives Knezovic

Metal Supermarkets Hamilton is fast with getting our orders cut.

T.L.B.

Chad’s customer service is fantastic!

M.P.

your people .. the very best.

Heather Rooker

The products are great quality, the service via email is wonderful, and the guys working at the Stoney Creek location are very friendly!

Fabian Zilberman

Professionalism, quick delivery and fair pricing.

B.A.

Quick and easy and they gave me great service despite me being a nobody with a tiny order.

J.R.

Friendly, knowledgeable staff make this location a pleasure to deal with.

J.N.

Excellent service, prompt supply, friendly people

M.

Friendly and efficient. Very helpful in offering their expertise to provide a solution

A.S.

Prompt response and service, always quick to service our needs

B.

friendly, prompt service. knowledge of products. very helpful with any requests we have. quick & friendly delivery

A.L.

Great selection, able to service small quantity orders, and friendly service.

Gord Stevens

I love these guys.
They are very good at what they do and seem to go way above and beyond every time I place an order.
I know it appears a bit embellished but I am honestly serious.

Gord

J.P.

Top quality and service is easy and fast on ordering and delivery.

B.

Close. Stuff we don’t need 99% of the time is available in minutes. Inventory is on your dime, not mine. Stuff is available we didn’t even know existed, and some things work better than what we usually use.

M.J.

The fantastic service that Metal Supermarkets provide is extraordinary. Basically ask them any question and/or idea that you have and 9 times out of 10 they are able to help get you on the right track. (Within reason of course.) Would highly recommend for either beginner or advanced hobbyist’s or anyone working on company projects.

C.S.

To the headquarter office or the owner of the metal supermarket. Please hire one more of customer service. I have seen these people are swamped and overwhelmed.

Nick Liang

Chad and team are always on time and quick to provide quotes and product!

Highly recommended in the GTH area!

M.Z.

the people at that outlet are great they help and get thing ready when they say

T.P.

Quick quotation process and material processed fast.

H.S.

I can get the items cut to any size I need, even if it’s a small piece

M.G.

Timely turn around times with quotes and orders.

J.

great service

A.G.

Quick quoting time
Quick delivery time
Very satisfied with the service provided.

D.J.

Metal supermarket has everything I need in stock.
The staff are always more than helpful and friendly

D.F.

Fantastic Customer Service !!!

C.G.

Prompt Concise Friendly Service

T.B.

Great guys and quick accurate service

Derek Houweling

Selection and speed of service, they’re always willing to exhaust their sources to try find us the random and odd size pieces we need.

Dieter Sattler

Product and service was as expected and price is reasonable. I will use this service in the future if the need arises.

M.M.

Service and selection.

S.S.

Tom, Paige and Chad are amazing sales team. Never have to wait for a quote. All paperwork after the order is done without errors

M.M.

Great Service

J.L.

very quick responses and competitive prices.

V.T.

material cut to your size, low quantities are OK.

J.G.

great service & product.

S.

Good service!Fast friendly and good prices

S.O.

No minimum order!

B.

The guys in the shop are great to deal with and I usually receive my orders in a timely manner and at a better value then most of the other suppliers I deal with 👌🏻

Rob Tait

Very pleasant staff. Decent prices. I always look forward to visiting your company.

J.V.

When I order you have it right away

C.G.

Fast and polite.

Brian Nestor

Chad & his staff are great to work with over the past several years! Brian Nestor

G.K.

Wide variety of material and cut to size including shearing of plate.

Mauro Zaverella

Great service

Pamela Willis

Excellent service and next day delivery in most cases

Ken Somerville

I would like to commend Metal Suppermarkets service and professionalism in dealing withn Union Drawn metal requirements. Prompt service and reliability.

Marlene Ballantine

One Word — Everything!!!

Maybe it’s just the Stoney Creek location that I deal with — but the staff is great! Always there with a prompt response and willing to work with me on rush orders.

Thank you for the opportunity to share.

S.D.

Exceptional service

Marty Paddock

Great staff … comprehensive inventory … outstanding customer service. Keep up the good work!

S.R.

The stoney creek store is great to deal with. The guys are top notch at providing great service to us. We would highly recommend.

J.K.

Quick response to RFQ, fair pricing, good quality product.

Parneet Singh

Quick , polite but little pricy

C.Z.

Very knowledgeable and friendly staff. Good Service.

Timothy Sauder

Incredible selection of sizes and materials. Fantastic service. Highly recommended for those emergency situations where you need the right size, fast. Timothy

D.F.

Excellent

Excellent

Excellent

C.G.

Prompt friendly service

Rex Plant

We have done hundreds of transactions over the many years we have dealt with Metal Supermarkets, we have always been happy with staff, materials and delivery. We will continue to work with Metal Supermarkets.

D.W.

Generally have what we need and delivery is usually quick!

P.

Very friendly service and always find what we need. Great place

Shawn Doucette

The team down at Metal Supermarkets in Stoney Creek make running our fast paced business possible. Large or small orders they get us our material when we need it.

They are kind enough to slide through the occasional same day rush order for us when we need it as well.

M.W.

Fast and friendly service , great prices

B.

Excellent staff, very helpful
Excellent quality of product

B.S.

More price competitive

Saverio

Fast turnaround service and quick delivery.

Amanda Clarkson

Great response time and availability

G.

PROMPT SEFVICE

Phil

helpful friendly staff. great selection of material. always satisfied with my purchase. thanks!

J.G.

Pipe for flag pole was in nice shape.

John Grimsmo

Always a pleasure working with the team at Metal Supermarkets Stoney Creek! They know their stuff, can help me find the best sizes and materials, and are happy to make cuts to my specs. Keep it up!

A.

You guys have excellent services and great products.

L.P.

quick, helpful and great attitude.

S.S.

Inside Sales sends quotes in a very timely manner

D.R.

The service was great, the Team at Metal Supermarkets are very helpful and pleasant. The product is always on hand when we place our orders and it works for us.

A.

Quick replys to quotes, fast customer service. reliable orders

B.M.

I DEAL WITH THE STONEY CREEK LOCATION.
WOODY AND THE GUYS ARE GREAT AND ALWAYS
LOOK AFTER US IN A QUICK TURN AROUND TIMELINE .

Mark Mcleod

Selection and service.

K.M.

Great service from the team in Stoney Creek

C.P.

Great Customer Service. Quick Availability of material. On time delivery.

F.B.

Availability of non standard sizes ,custom cutting on small orders.

F.L.

The Orders are coming on time , people Friendly and professional ,at any given time

G.B.

The Staff are very accommodating and do their best to meet our needs in providing the products that we require, in a timely manner.

Thanks for being in business!

J.

if exact product requested isn’t in stock, always something in stock as replacement, prices are ok, staff always helpful.

Aren Vandervelde

Quick, efficient and fair pricing. Also have had good experiences with delivery to site.

Lorne Woods

It is more convenient to buy metal than it is to buy groceries!

M.A.

Great service! Great products!

T.S.

Good selection and service

D.J.

The staff always friendly and helpful

W.

wery good and quick service

M.G.

Quote requests and orders are always responded to, and processed, in a timely fashion.

Shelley

Super friendly and helpful- always has what we need!

S.M.

excellent service. friendly staff. small order or large they always get it right.

J.M.

The product is exactly what I needed. The guys were great to deal with. I had a timeline- which they met.

N.O.

You almost always have in stock what we need!

P.C.

Fast and friendly service every time I call or email. You can’t beat that. Your website is very helpful. Just your prices are too high. But you guys seem to be able to supply everything, so that is very good. What’s not to like! Keep on doing what you guys/gals are doing. I am happy customer.

G.H.

You usually have in stock, price is very competitive, quick response.

J.G.

great service, very knowlegable.

A.K.

I had a return request but policies at Metal supermarket made it tough. But the sales associate was very understanding and cooperative. Great experience

Andrew

Good morning ,

very good material selection , small runs ok , fast response.

Maybe little price improvement would be nice.

B.

The guys in the shop are super helpful and any time I have a project your company either has what I’m looking for or source it out in a timely manner

Leon

Excellent customer service

A.D.

Excellent customer service

A.K.

Great selection, friendly staff.

Fabian Zilberman

Very good and quick responses from the team at Hamilton Store.
Chad and Woody are the best!

Ken Somerville

Metal supermarkets is our go to company for metal purchasing. Good support and service.

Bill Hayes

Great service!
Pleasant, polite, knowledgeable of products and availability in phone conversation and in person at store pickup.
Highly recommend this store for anyone looking for metal products either for home/hobby or business.
Bill

Frank Plazek

They have good friendly customer service. Quick easy loading of products. At a very competitive price. Thanks guys for helping us get the steel to update our race car and get back to the track.

Isaac Silverthorne

Fast friendly service, Always able to assist with any metal related questions you might have.

Isaac Silverthorne,
IJS FABRICATION

C.G.

Friendly, quick and efficient.

D.W.

Great service here in Stoney Creek.

Mauro Zaverella

The service is GREAT! The crew in Stoney Creek never let me down! Always come thru!

Pamela Willis

Excellent service and always stock available

Debbie Gallagher

Always fast polite service

Gerrit Visser

Good selection, good service and helpful substitutions when needed.

Chris

Fast friendly service

Marty Paddock

Top notch crew … fast, friendly, accurate service. Always a comprehensive inventory and if not available usually will be next day. Certainly a top tier supplier for us. Keep up the good work

S.R.

Excellent staff providing exceptional help.

M.S.

Always have the material needed and cut to size without any questions.

Marlene Ballantine

Convenience —