Home Hamilton Reviews See what our customers are saying about our Hamilton Store 735 South Service Rd., Unit 1, Hamilton, L8E 5Z2 5 Star Rating - 226 reviews Powered by Listen 360 T.N. November 8, 2024 Quick and convient. J.F. November 8, 2024 Had what I needed, when i needed it. Had cut to size and ready to go upon my arrival ! In and out in 5 minutes ! Perfect ! S.V. November 7, 2024 Variety of products. Metal supermarket can supply materials I can’t find elsewhere. G.V. November 7, 2024 Great selection, prompt reply to quote requests. M.C. November 7, 2024 Same day service …Top notch R.S. November 7, 2024 Great service and always have everything i need Shannon November 7, 2024 Friendly and prompt service. Always accommodating. Metal Supermarkets always has what we need. L.G. November 7, 2024 Knowledgeable and helpful staff. Good stock. Good price. No minimum order. Chad and Woody are awesome. Fred November 7, 2024 Good service and delivery. Friendly staff. C.S. November 7, 2024 staff is very helpful in Stoney Creek / Winona. better service than ordering online. B. November 7, 2024 Spend Time To Look For Product & Reply Back To Me Letting Me Know The Out Come B.S. October 28, 2024 No issues & great response time for RFQ’s R.P. October 9, 2024 Conveniently close and no minimums. B.J. October 9, 2024 Have what I need W.T. October 9, 2024 Very quick service, with people who are clear and easy to communicate with. D. October 9, 2024 everything Ron Forsyth October 9, 2024 Friendly, helpful J.E. October 9, 2024 Fast turnaround L.M. September 18, 2024 customer service is great David Smith September 17, 2024 MS can provide any material and shape that I needed. I am confident that the cost is also compatible. T.H. September 17, 2024 Quick delivery, large inventory P. September 10, 2024 great service. great selection. Phil Owens September 10, 2024 Quick and easy to get quotes. And custom cuts are quick F.O. September 10, 2024 That you do small quantities and can do sheet metal shearing on the spot. C.G. August 27, 2024 Excellent service, quick, efficient and in a friendly manner. S. August 22, 2024 Very good customer service and product selection. M.B. August 21, 2024 Great service M.B. August 21, 2024 Metal Supermarket is definitely a GO TO supplier for singles or small quantities. Pricing can be a touch higher than other suppliers but with a wide range of stock and usual same day pick up — the extra is worth the convenience. S.M. August 15, 2024 Fast friendly service and good stock on products. Next day if the product was not in stock. I rate them as excellent . Debbie Gallagher August 14, 2024 Fast and efficient. Carl Virgo August 14, 2024 Staff are friendly and willing to help. J.S. August 14, 2024 Always have what I need. Workers know what they are doing and are helpful. Great service. John Baron August 14, 2024 Fast quotes & delivery times. Great customer service from every employee. Baljit Chaggar August 14, 2024 Quality, professional and prompt service at excellent rates. Sergio Gonvales August 14, 2024 I like that they are quick and precise. N.K. August 14, 2024 All around great stock of products, friendly and helpful staff. Quick service, great prices Mike Warrington August 14, 2024 Great variety of material for all kinds of projects, and quick turn around if it’s not in stock, but the service is exceptional. Those guys care about getting things done right the first time. Really make you feel like you’re on the same team. Gord Stevens August 14, 2024 I love the way you stock almost anything that I am looking for. If you don’t have it, you can get it within a day or two. Small pieces to industrial size orders you guys are excellent. Howard Sniatowski August 14, 2024 We got exactlythe item needed to complete our job. L.C. July 16, 2024 great products and great customer service Shawn Gallupe July 16, 2024 Order was cut and ready for puck up ontime A.C. July 16, 2024 Great service K.R. July 10, 2024 The staff at the Stoney Creek location is amazing and always great to deal with! B.M. July 10, 2024 I have been desoing with the Hamilton location for many years. Chad, Woody and Jay always take care of my orders fast. Those guys do a great job grtting me what im after and I’ve never had any issues with my orders. J.S. July 10, 2024 Convenient and great prices. I introduced my high school robotics team to the company when searching for store that sell metals near us M.L. July 9, 2024 great customer service J. July 9, 2024 quick services very helpfull Tim Serneels July 9, 2024 The staff at the stoney creek location are excellent . whether I drop by or phone ahead . They always have what I ordered ready or help me with my needs when I just show up. They are a great group of guys , everyone gets along together and we all know each other by name Joe Patryn July 9, 2024 Always good services Jeremy July 9, 2024 Whenever I visit Chad, woody, jay and the other guy I’m always pleased. The service is excellent. Everyone is very professional and helpful. Quick turnaround and accurate results make shopping with you a breeze. B. June 20, 2024 Always fast when I need materials and better pricing then most other places that I shop around at I.H. June 20, 2024 Friendy service, good prices and good selection on hand. C.P. June 20, 2024 Friendly and courteous counter people C.G. June 20, 2024 Prompt Polite Concise Service V.S. June 20, 2024 PROVIDED IN A TIMELY MANNER, GUYS DO THE BEST THEY CAN, TOTAL PLEASED WITH SERVICE G.H. June 20, 2024 Very quick response for quotes, generally material in stock or 1 -2 days delivery. Thanks Ariel Mintrup June 18, 2024 the services is really good J.L. June 14, 2024 They are fast and efficient. polite and professional. I have shopped with them plenty of times and will continue to. Thanks . Sherman Griffin June 14, 2024 Have been using the stoney creek location for a couple years now. Great customer service, friendly helpful staff, always getting what I need on time. A. June 13, 2024 Service is great. I always find what I need. W.D. June 13, 2024 we are impressed about the wide range of materials not only in stock but also obtained in a reasonable time frame Carl June 13, 2024 friendly and knowledgeable staff that can deliver on timeline we set D.J. June 13, 2024 Friendly service Very helpful Todd Fryer June 13, 2024 Excellent service and a great job. Chad was great. Norma June 13, 2024 They are courteous, fast, and deliver what they promise. Sandro June 13, 2024 If I need it, you’ve got . Fast. Ayshe Murtazaieva June 13, 2024 Appreciate the help and support A.C. June 13, 2024 Any time I have needed any materials , your associates have gone above and beyond to help me , keep up the great work W. June 13, 2024 Like ser4vice and product service is excellent S.O. June 13, 2024 Knowledge, service from Chad and his team. The speed, variety of metals and if you don’t have it they will find it. K.M. June 13, 2024 Good variety of metals with quick turn around S.T. April 11, 2024 Woody is amazing. Very helpful and knowledgeable. I have other Metal Supermarkets closer to me but I drive to Stoney Creek because of Woody’s service and knowledge. Regards, [FIRST NAME REMOVED] R.P. October 16, 2024 Convenient and no minimums. Mike April 11, 2024 I like the responsiveness of the staff. When I need something they’re on top of things. Yes inflation has curbed my purchases and projects somewhat but when i need something it’s usually waiting for me and I’m very local to the outlet. Jay April 11, 2024 Very good service especially with all the emergency jobs that I need material for and always depend on them for quick turnaround time. Kevin April 4, 2024 You have a wide variety of products in stock C.S. November 7, 2024 Quick, walk-in service ! N. March 18, 2024 Great service and great prices D.T. March 15, 2024 Service was amazing! T.W. March 8, 2024 Quick service F.L. March 11, 2024 I would like to express my appreciation for the excellent service we have received from your team over the years. The quick responses and on-time delivery have been invaluable to our operations. As we continue our partnership, I believe it is essential to address the pricing aspect of our collaboration. While we have been satisfied with the service quality, it is worth considering adjustments to remain competitive with other vendors in the market. Given our longstanding relationship, I am confident that we can find a solution that aligns with both of our interests. I look forward to discussing this further and exploring ways to enhance our business collaboration. A.K. March 8, 2024 Good pricing and quicks delivery Debbie Gallagher August 14, 2024 Always professional and prompt. Great service Frank Butty February 14, 2024 Variety of materials ,ability to source specials A. February 14, 2024 normally fast delivery and pricing is good. wide range of products C.G. August 27, 2024 Fast, Efficient, Friendly John Baron August 14, 2024 We like the fast quotes and delivery times. Everyone there is very friendly and eager to help to get the job done right. JB. Gary Renaud/Gen Mgr February 7, 2024 The Hamilton MSM team was particular responsive to our requests for quotes which came in a very timely manner and they let us make changes to our order on the fly as we needed them which meant we only bought what we needed. We would definitely work with them again. Their pricing was also very good and helped our company keep our pricing affordable to our customers. Thanks again to Chris Woods! Nives Knezovic August 14, 2024 Metal Supermarkets Hamilton is fast with getting our orders cut. T.L.B. February 7, 2024 Chad’s customer service is fantastic! M.P. February 7, 2024 your people .. the very best. Heather Rooker February 7, 2024 The products are great quality, the service via email is wonderful, and the guys working at the Stoney Creek location are very friendly! Fabian Zilberman February 7, 2024 Professionalism, quick delivery and fair pricing. B.A. February 7, 2024 Quick and easy and they gave me great service despite me being a nobody with a tiny order. J.R. January 11, 2024 Friendly, knowledgeable staff make this location a pleasure to deal with. J.N. January 11, 2024 Excellent service, prompt supply, friendly people M. January 5, 2024 Friendly and efficient. Very helpful in offering their expertise to provide a solution A.S. January 4, 2024 Prompt response and service, always quick to service our needs B. January 4, 2024 friendly, prompt service. knowledge of products. very helpful with any requests we have. quick & friendly delivery A.L. January 4, 2024 Great selection, able to service small quantity orders, and friendly service. Gord Stevens August 14, 2024 I love these guys. They are very good at what they do and seem to go way above and beyond every time I place an order. I know it appears a bit embellished but I am honestly serious. Gord J.P. January 4, 2024 Top quality and service is easy and fast on ordering and delivery. B. December 19, 2023 Close. Stuff we don’t need 99% of the time is available in minutes. Inventory is on your dime, not mine. Stuff is available we didn’t even know existed, and some things work better than what we usually use. M.J. December 19, 2023 The fantastic service that Metal Supermarkets provide is extraordinary. Basically ask them any question and/or idea that you have and 9 times out of 10 they are able to help get you on the right track. (Within reason of course.) Would highly recommend for either beginner or advanced hobbyist’s or anyone working on company projects. C.S. December 19, 2023 To the headquarter office or the owner of the metal supermarket. Please hire one more of customer service. I have seen these people are swamped and overwhelmed. Nick Liang December 12, 2023 Chad and team are always on time and quick to provide quotes and product! Highly recommended in the GTH area! M.Z. December 12, 2023 the people at that outlet are great they help and get thing ready when they say T.P. December 12, 2023 Quick quotation process and material processed fast. H.S. December 12, 2023 I can get the items cut to any size I need, even if it’s a small piece M.G. December 12, 2023 Timely turn around times with quotes and orders. J. June 20, 2024 great service A.G. December 8, 2023 Quick quoting time Quick delivery time Very satisfied with the service provided. D.J. June 13, 2024 Metal supermarket has everything I need in stock. The staff are always more than helpful and friendly D.F. December 8, 2023 Fantastic Customer Service !!! C.G. June 20, 2024 Prompt Concise Friendly Service T.B. November 15, 2023 Great guys and quick accurate service Derek Houweling November 15, 2023 Selection and speed of service, they’re always willing to exhaust their sources to try find us the random and odd size pieces we need. Dieter Sattler November 10, 2023 Product and service was as expected and price is reasonable. I will use this service in the future if the need arises. M.M. November 9, 2023 Service and selection. S.S. November 8, 2023 Tom, Paige and Chad are amazing sales team. Never have to wait for a quote. All paperwork after the order is done without errors M.M. November 8, 2023 Great Service J.L. November 8, 2023 very quick responses and competitive prices. V.T. October 12, 2023 material cut to your size, low quantities are OK. J.G. October 10, 2023 great service & product. S. October 8, 2023 Good service!Fast friendly and good prices S.O. September 12, 2023 No minimum order! B. June 20, 2024 The guys in the shop are great to deal with and I usually receive my orders in a timely manner and at a better value then most of the other suppliers I deal with 👌🏻 Rob Tait September 12, 2023 Very pleasant staff. Decent prices. I always look forward to visiting your company. J.V. September 12, 2023 When I order you have it right away C.G. February 8, 2024 Fast and polite. Brian Nestor August 3, 2023 Chad & his staff are great to work with over the past several years! Brian Nestor G.K. August 3, 2023 Wide variety of material and cut to size including shearing of plate. Mauro Zaverella August 3, 2023 Great service Pamela Willis August 3, 2023 Excellent service and next day delivery in most cases Ken Somerville March 8, 2024 I would like to commend Metal Suppermarkets service and professionalism in dealing withn Union Drawn metal requirements. Prompt service and reliability. Marlene Ballantine August 21, 2024 One Word — Everything!!! Maybe it’s just the Stoney Creek location that I deal with — but the staff is great! Always there with a prompt response and willing to work with me on rush orders. Thank you for the opportunity to share. S.D. July 14, 2023 Exceptional service Marty Paddock February 7, 2024 Great staff … comprehensive inventory … outstanding customer service. Keep up the good work! S.R. July 9, 2023 The stoney creek store is great to deal with. The guys are top notch at providing great service to us. We would highly recommend. J.K. July 7, 2023 Quick response to RFQ, fair pricing, good quality product. Parneet Singh July 7, 2023 Quick , polite but little pricy C.Z. July 7, 2023 Very knowledgeable and friendly staff. Good Service. Timothy Sauder June 23, 2023 Incredible selection of sizes and materials. Fantastic service. Highly recommended for those emergency situations where you need the right size, fast. Timothy D.F. December 8, 2023 Excellent Excellent Excellent C.G. December 8, 2023 Prompt friendly service Rex Plant June 6, 2023 We have done hundreds of transactions over the many years we have dealt with Metal Supermarkets, we have always been happy with staff, materials and delivery. We will continue to work with Metal Supermarkets. D.W. December 8, 2023 Generally have what we need and delivery is usually quick! P. June 6, 2023 Very friendly service and always find what we need. Great place Shawn Doucette June 6, 2023 The team down at Metal Supermarkets in Stoney Creek make running our fast paced business possible. Large or small orders they get us our material when we need it. They are kind enough to slide through the occasional same day rush order for us when we need it as well. M.W. June 6, 2023 Fast and friendly service , great prices B. January 4, 2024 Excellent staff, very helpful Excellent quality of product B.S. January 5, 2024 More price competitive Saverio May 11, 2023 Fast turnaround service and quick delivery. Amanda Clarkson May 11, 2023 Great response time and availability G. May 5, 2023 PROMPT SEFVICE Phil September 10, 2024 helpful friendly staff. great selection of material. always satisfied with my purchase. thanks! J.G. May 4, 2023 Pipe for flag pole was in nice shape. John Grimsmo May 4, 2023 Always a pleasure working with the team at Metal Supermarkets Stoney Creek! They know their stuff, can help me find the best sizes and materials, and are happy to make cuts to my specs. Keep it up! A. May 4, 2023 You guys have excellent services and great products. L.P. May 4, 2023 quick, helpful and great attitude. S.S. November 8, 2023 Inside Sales sends quotes in a very timely manner D.R. May 4, 2023 The service was great, the Team at Metal Supermarkets are very helpful and pleasant. The product is always on hand when we place our orders and it works for us. A. May 4, 2023 Quick replys to quotes, fast customer service. reliable orders B.M. May 4, 2023 I DEAL WITH THE STONEY CREEK LOCATION. WOODY AND THE GUYS ARE GREAT AND ALWAYS LOOK AFTER US IN A QUICK TURN AROUND TIMELINE . Mark Mcleod November 9, 2023 Selection and service. K.M. June 13, 2024 Great service from the team in Stoney Creek C.P. April 18, 2023 Great Customer Service. Quick Availability of material. On time delivery. F.B. February 14, 2024 Availability of non standard sizes ,custom cutting on small orders. F.L. March 11, 2024 The Orders are coming on time , people Friendly and professional ,at any given time G.B. April 12, 2023 The Staff are very accommodating and do their best to meet our needs in providing the products that we require, in a timely manner. Thanks for being in business! J. April 11, 2023 if exact product requested isn’t in stock, always something in stock as replacement, prices are ok, staff always helpful. Aren Vandervelde April 11, 2023 Quick, efficient and fair pricing. Also have had good experiences with delivery to site. Lorne Woods April 11, 2023 It is more convenient to buy metal than it is to buy groceries! M.A. April 11, 2023 Great service! Great products! T.S. April 11, 2023 Good selection and service D.J. December 8, 2023 The staff always friendly and helpful W. November 8, 2023 wery good and quick service M.G. December 12, 2023 Quote requests and orders are always responded to, and processed, in a timely fashion. Shelley April 11, 2023 Super friendly and helpful- always has what we need! S.M. August 15, 2024 excellent service. friendly staff. small order or large they always get it right. J.M. March 8, 2023 The product is exactly what I needed. The guys were great to deal with. I had a timeline- which they met. N.O. March 8, 2023 You almost always have in stock what we need! P.C. November 15, 2023 Fast and friendly service every time I call or email. You can’t beat that. Your website is very helpful. Just your prices are too high. But you guys seem to be able to supply everything, so that is very good. What’s not to like! Keep on doing what you guys/gals are doing. I am happy customer. G.H. June 20, 2024 You usually have in stock, price is very competitive, quick response. J.G. October 10, 2023 great service, very knowlegable. A.K. February 14, 2023 I had a return request but policies at Metal supermarket made it tough. But the sales associate was very understanding and cooperative. Great experience Andrew February 8, 2023 Good morning , very good material selection , small runs ok , fast response. Maybe little price improvement would be nice. B. September 12, 2023 The guys in the shop are super helpful and any time I have a project your company either has what I’m looking for or source it out in a timely manner Leon February 7, 2023 Excellent customer service A.D. October 5, 2023 Excellent customer service A.K. February 7, 2023 Great selection, friendly staff. Fabian Zilberman July 7, 2023 Very good and quick responses from the team at Hamilton Store. Chad and Woody are the best! Ken Somerville July 14, 2023 Metal supermarkets is our go to company for metal purchasing. Good support and service. Bill Hayes January 6, 2023 Great service! Pleasant, polite, knowledgeable of products and availability in phone conversation and in person at store pickup. Highly recommend this store for anyone looking for metal products either for home/hobby or business. Bill Frank Plazek January 6, 2023 They have good friendly customer service. Quick easy loading of products. At a very competitive price. Thanks guys for helping us get the steel to update our race car and get back to the track. Isaac Silverthorne January 5, 2023 Fast friendly service, Always able to assist with any metal related questions you might have. Isaac Silverthorne, IJS FABRICATION C.G. August 3, 2023 Friendly, quick and efficient. D.W. January 5, 2023 Great service here in Stoney Creek. Mauro Zaverella August 3, 2023 The service is GREAT! The crew in Stoney Creek never let me down! Always come thru! Pamela Willis August 3, 2023 Excellent service and always stock available Debbie Gallagher February 14, 2024 Always fast polite service Gerrit Visser January 5, 2023 Good selection, good service and helpful substitutions when needed. Chris December 9, 2022 Fast friendly service Marty Paddock July 14, 2023 Top notch crew … fast, friendly, accurate service. Always a comprehensive inventory and if not available usually will be next day. Certainly a top tier supplier for us. Keep up the good work S.R. July 9, 2023 Excellent staff providing exceptional help. M.S. December 2, 2022 Always have the material needed and cut to size without any questions. Marlene Ballantine July 14, 2023 Convenience — Debbie White June 6, 2023 quick delivery Mauro Zavarella December 2, 2022 Speedy service and have what I need. D.J. December 2, 2022 Service was friendly and I got just what I needed! Gordon Seehaver December 2, 2022 Excellent customer service. All the staff at the Hamilton branch give extra effort to get you what you need and on your way fast. Paul Castellan November 9, 2022 Overall service quality T. November 9, 2022 Extensive inventory and flexible with sizing J. July 9, 2024 quick serve and good price W.U. November 2, 2022 Easy to order. Product ready when promised. Venice Perno December 12, 2023 Great service Guys in Stoney Creek Rock! C.G. June 6, 2023 Prompt concise service, helpful go to staff, go the extra mile, kevin huggins November 2, 2022 Service was did rite quick and price(s) can’t be beat R.R. October 14, 2022 Woody is very helpful and personable. Sandro June 13, 2024 Great service and pricing! F.D. October 7, 2022 Excellent service knowledgable staff very helpful sometimes a little expensive but it’s OK I am very pleased with the service. [NAME REMOVED] Dal tron electric M.M. October 7, 2022 Able to get small quantities, at a reasonable price Brian Nestor August 3, 2023 Yes, the service at the Stoney Creek location has been great! Chad has serviced my account for several years and we are very happy clients! Brian Nestor Nestor Laser Works [PHONE NUMBER REMOVED] Mike Gater April 13, 2023 Great staff and friendly service. Good fast turnaround. Chad and Woody fantastic to work with. G.H. October 6, 2022 good service J.C. October 6, 2022 Easy to find what I need and get a quote Load more