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See what are our customers are saying about our Houston (Northwest) Store

13240 Hempstead Hwy, Unit 214, Houston, 77040

5 Star Rating - 209 reviews

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Robyn Warren

November 16, 2021

Quick turnaround on quotes and friendly sales rep.

Mike Tindall

November 10, 2021

Quick response time, great inventory and ability to assist with material alternatives as needed.

Ferman J. Rachel Jr.

November 9, 2021

Quality products.

R.V.

November 9, 2021

Customer service people could be more friendly on the phone.

Brian Clark

November 9, 2021

Small quantity purchases.
Quick and convenient.
Fair pricing.
Helpful staff.

L.J.

November 9, 2021

Metal Supermarkets has helped us out in every time that we Needed there Services

C.B.

October 13, 2021

Convenience and selection.

Ramon Northover

October 8, 2021

Wide variety and prompt service!

Kim Jenkins

October 6, 2021

Your inventory, no min. order & location.

S.F.B.E.C.

October 6, 2021

Love the staff! Very friendly and always very helpful!!

Eddie Flores

September 9, 2021

Everything I need and the sizes I need when I need it and the prices are reasonable.

Jude

September 3, 2021

You have great products

T.S.

September 2, 2021

open to general public and certain types hard to get metals available in stock.

Jeff Fowle

September 2, 2021

We like doing business with your people.

Brian Lowery

September 2, 2021

I can get just what I want, cut to near the size I want, at a fair price.

Mario Alvarez

August 11, 2021

Good Service!!

J.R.

August 5, 2021

Good service, fast turnaround, high quality product

Ivan Ray

August 4, 2021

FAST SERVICE

Jacinda Gispanski

August 4, 2021

Assorted materials are available in the required Country of Origin to enable the customer to complete a customized job. The lead time is very good and the price is affordable and very competitive. The salespeople always get back to us in a timely manner. We all know that time = money, so it is appreciated.

R.L.

August 4, 2021

Your service is awesome.

Larry Butterfras

August 4, 2021

Very quick and accurate service.

Gary Collins

August 4, 2021

Good people to work with you

J.P.

July 17, 2021

Great price and easy to deal with

M.M.

July 12, 2021

Great Job

Luis Reyes

July 12, 2021

Great customer service and prompt delivery.

J.W.

July 11, 2021

good costomer service. prompt quoting, and reasonable pricing

R.E.

July 11, 2021

Just what I needed when I needed it at a reasonable price. Thank you!

Philip Roberts

July 10, 2021

Excellent service and delivery

Krishna Harkless

July 10, 2021

Hey did a great job in getting the right material for project we were building.

O.A.

July 10, 2021

calling it and pick up is easy.

Mike Hausler

July 10, 2021

great place to shop, service was fantastic as well as pricing.

Michael Phillips

July 10, 2021

Staff is always friendly and helpful. Huge selection of materials. Best place to buy metal.

R.C.

June 10, 2021

Great service.

S.L.

June 3, 2021

This assistance from the staff

D.W.

June 3, 2021

SUPERMARKET IS THE PERFECT WORD. EASY TO DEAL WITH, LIKE GOING TO THE GROCERY STORE

J.K.

June 3, 2021

Friendly and knowledgeable employees, real easy to deal with and great customer service

C.F.

June 3, 2021

I appreciate the ability to buy in small quantities. Saves me time and money when working on smaller one off projects.

Greg Szajna

June 3, 2021

In the two times I’ve done business with them, they’ve always had what I needed. They also allowed me to wander through their warehouse sizing different items for a project I’m working on. My only reason for not giving them a 10 score is that they failed to tell me, after I asked about cutting my material in half, to fit in my truck, that it would delay my pickup by a day. After a 30 mile drive I had to go buy a hacksaw and do it myself. They did, however, not charge me for a piece of scrap aluminum plate that I found there. Not sure if that is SOP but I appreciated it.

Bob Bates

May 12, 2021

We appreciate the quick turns we get when we have immediate needs

S.S.

May 7, 2021

Great place to go to find the supplies we need for our shop!

V.S.

May 5, 2021

Walk up service and flexibility to serve your customers.

Vstamps HFPROJECTS

H.R.

May 5, 2021

Always responsive when I call

Material availability

Timely delivery

M.T.

May 5, 2021

Friendly and knowledgeable staff, and very rare do they not have what I need.

Aemando Rico

May 5, 2021

Excellent customer service and prices

Scott Perry

May 5, 2021

I appreciate the fast turnaround on smaller cuts for us “hobbyists”. Prices are great and will probably be able to get anything I’ll ever need for fabrication projects.

Hoang Le

April 9, 2021

Good services

Kenney Garcia

April 9, 2021

Whenever I need a special metal part, they are there for me.
Awesome company!!!

B.W.

April 3, 2021

The team that I’ve worked with locally, is always excellent for meeting my needs. They are always quick, polite, and extremely supportive of time based needs.

R.N.

April 2, 2021

Good people!

S.T.

April 2, 2021

You have what I need and location is close by.

Leonard

April 2, 2021

Customer service is easy to work with, fair prices and convenient deliveries.

J.P.

April 2, 2021

Friendly knowledgeable staff.

S.D.

March 9, 2021

Responsiveness, accuracy, friendly service

J.S.

March 5, 2021

I’m a homeowner, so I really appreciate the fact there’s no minimum quantities. I also like your informative website which I use to decide what sort of steel I need, etc.

On the downside, one thing I wish y’all could improve is the coordination between ordering online and picking up at my local store (NW Houston).

In any event, I’m glad to have you guys are close by.

B.H.

March 2, 2021

Ease of pick up. Variety.

R.B.

March 2, 2021

Fast and reliable metal at reasonable prices for the weekend warrior.

Cindy Cross

March 2, 2021

My 4th purchase and again it was in stock and ready before end of day.

John Stewart

March 2, 2021

Got back to me quickly and good delivery time,Clement did great! Thanks much

Terry Ford

February 4, 2021

You always have what I need at a reasonable price. I have recommended you to my son and several friends and will continue to do so. My son has been happy with you and so have the others I have spoken to.
Thank you.,

Barry

Steve Morrison

February 4, 2021

Quick and easy to get the material that we need

P.G.

February 4, 2021

I like how quickly my materials were ready after signing up as a new customer, great job with the material I ordered! it was wrapped up very well and cut to the measurements I requested.

C.L.

February 4, 2021

honestly, right now I am just learning how to buy metal for some products that I made for work and personal and it is not that simple. I bought a bit of aluminum of amazon to start and I knew I was paying a premium. Home depot is also a terrible place to think about buying any kind of metal.

I have bought some full sheets of aluminum and angle aluminum but mostly I rely on the off cut section which is perfect for a person like me.

The staff has been very helpful for a noob like me and have I have not found them to look down on me for going and buying $50 worth of offcuts at a time.

Thank you so much for helping me learn

Kim Jenkins

February 4, 2021

They are great. Every thing I have asked for I got. It is easy to work with your guys.

Courtney McConathy

February 4, 2021

You usually always have what we need in stock, that can be cut & picked up on that same day!! If you don’t have what we need, which has only been once, you got us a quote and time frame within hours! Appreciate y’all! Will continue to do business as your staff in the front office and back shop are always super helpful and friendly 🙂
Courtney M.
Slick Rick Racing Heads, LLC

W.G.

February 4, 2021

Good service

D.G.

February 4, 2021

Service was helpful, over the phone, and delivery was quick but the best part is that no quantity was too small and you were willing to cut pieces any way I requested. For someone doing small projects at home this is (in the least tacky use of the word) awesome! No one else I contacted was willing to work this way. You will have any future metal business from me.

B.G.

February 4, 2021

Great customer service and communication about the products available. On time and quick delivery as well.

F.A.

January 15, 2021

Prompt service

J.A.

January 13, 2021

Generally convienent and reasonably priced but not all of my material requirements can be met.

Ferman J. Rachel Jr.

January 6, 2021

Great product.

Agustin Caballero

January 6, 2021

They go above and beyond to get you what you need

Thomas Reeves

January 6, 2021

While your setup wasn’t super clear on where and how to get things done, y’all provided a quick and good service to get me out the door. Helpful and courteous. Thanks

Dylan Stewart

January 6, 2021

simple and professional, decent pricing and same day service

R.C.

January 6, 2021

Service is great people that helped us were really great product was good very satisfied

Marcus Auer

December 14, 2020

Very good customer service and they get my order here on time.

D.H.

December 11, 2020

Happy with your service. Not much else to say. …Dave

N.D.

December 11, 2020

Metal Suermarkets is awesome!

Paul Averitt

December 4, 2020

Metal super markets have good prices and excelent customer service.

Chris Cumley

December 4, 2020

Easy to order. Friendly and speedy customer service. Thank you.

Greg Luther

December 4, 2020

Metal Supermarkets makes it extremely easy to buy metal for any quantity and they have a large variety of products in stock to choose from.

Joey Paris

December 4, 2020

Metal Supermarkets stocks everything i need and the service is great! I get what I need in hours not days like other metal companies, Joey..

Wgp

November 12, 2020

The salesman was very helpful and sent me the quote quickly. I only needed 1 strip of metal, I was glad that there wasn’t a minimum quantity that had to be purchased. It was ready for pickup when they said it would be. Yes, we will return to Metal Supermarkets in the future. Glad I found this place.

Sincerely,
Woodlands Glass Products

K.K.

November 11, 2020

Move closer to me in NW Harris county.

M.B.

November 11, 2020

Time from order to ready to pick up.

Ygnacio Hernandez

November 11, 2020

The product quality is excellent!
And the service they provided is very
Professional, They also have great delivery
Service.
Thanks !
Ygnacio Hernandez!

V.

November 11, 2020

Service is second to none.

L.W.

November 11, 2020

Good prices, fast turnaround on cutting service, delivery service is very convenient

R.C.

November 11, 2020

Small Orders, fast delivery.

M.P.

November 11, 2020

Quick response and

P.B.

November 4, 2020

Service and availability

Virgil Stamps

November 4, 2020

You offer services for those with low volume requirements. I can order and wait for it or pick it up next day. Postal delivery is also possible.

Virgil Stamps
HF Projects, Houston

D.B.

November 4, 2020

The craftsmen in the shop are friendly and very helpful. They have been very helpful to me.

Ernesto Leon

November 4, 2020

La atención del personal empleado y su disposición para ayudar

Clay Parker

November 4, 2020

Fast availability at fair price with accurate product dimensions.

M.E.

October 9, 2020

Any size any peace thank you very much

T.K.

October 9, 2020

I can buy just what I need.

C.V.V.

October 9, 2020

Nice friendly service and fast.

T.H.

October 2, 2020

Clement is very helpful and quick about getting request out. The order and pickup process is easy and convenient.

Thomas Morin

October 2, 2020

Great selection and customer service. Minimal if any delivery fees for long steel you don’t really want to transport yourself.

Patty Salinas

September 10, 2020

Great Customer Service and workable time frames.

John E. Clarke

September 10, 2020

you are always close have what I need and Ill keep commen back as long as I can thank you

P.P.

September 10, 2020

Wonderful products and excellent customer service. They are so wonderful!

Brian Black

September 8, 2020

The fact that you can go into shop and pick and choose which scrap pieces you want and finding most types of material to be used in a project.

David A Vagi

September 8, 2020

Helpful staff, easy to get small quantities for prototype or low volume part runs, wide variety of metals and able to have materials ready in a timely manner.

Peter MacDonald

September 3, 2020

Great service, easy to order either will call or walk in. Good selection of hard to find products

Sangthong Namcharoen

September 3, 2020

Prices and good service

A.C.

September 3, 2020

Great product and service.

I.O.

September 3, 2020

The product fits all our applications. Your customer service team is very responsive and follows our process procedures. Great Job Guys!

M.A.G.

September 3, 2020

Every time I’ve needed an odd amount of metal for a project, you’ve got it at a reasonable price.

Mike Miller

September 3, 2020

Excellent Service!!!

V.Y.

September 3, 2020

Quick quotes and available delivery service.

T.W.

August 14, 2020

Everything you need.
Great help at the store.

Trent Lee

August 12, 2020

fast and professional service

Adam Devine

August 12, 2020

Clement and the rest of the team are a great partner for us. Responsive, professional and always keep us in stock with the metal we need to churn out our products. Thanks guys! Ranger Point Precision

Abraham Madrigal

August 12, 2020

Good Service, I have used them twice so far and i recommend them. I’ll keep using them for my metal needs.

Dennis Conner

August 12, 2020

Metal Super Markets has a surprising range of materials. Size of order large or very small is never a problem and attitude is good. Prices are very fair and service has always been what I expect of a business that cares. This company has been very handy for my business. We are not a big customer but you would never know it.

C.H.

August 12, 2020

Fast and have most of what I want! Plus online pricing is nice

Kelly Nguyen

August 12, 2020

high quality

Garrett Purcell

August 12, 2020

Clement was very helpful in ordering the right sheet metal I needed. Everyone I talked to at the facility know their stuff and helped load my trailer.

M.R.

August 7, 2020

My boss saw the panels that you made for us. He was impressed. You hit the dimensions very well, and you make us look really good for our customer. Great job!
Thank you very much for the quality work.

H.B.

August 16, 2020

Variety and great guys to work with

Juan Ortega

August 5, 2020

excelente

J.N.

August 5, 2020

Local. Had everything I needed. Friendly staff

Scott Murphy

August 5, 2020

Had a great experience with you. From start to finish. Was easy to get a quote and very quick turnaround on final product. Thank you.

K.

August 5, 2020

Your prices are better than the others.

Rey Lopez

August 5, 2020

Thank you for all your great help. Excellent customer service.

George Sanchez

August 5, 2020

Great prices and helpful, friendly staff!

W.M.

August 5, 2020

Price is fair and free delivery. Was also very responsive in working with me to get us setup to do business.

Orlando Gafford

August 5, 2020

Team was responsive and the service was excellent

John Woods

August 5, 2020

wide variety of inventory for special applications

B.H.

August 5, 2020

Very responsive and great communication.

S.D.

August 5, 2020

Responsiveness, availability of product.

S.O.

August 5, 2020

Good price, good service, and lots of inventory and various services available.

Danny C. Thompson

August 5, 2020

Metal supermarket has just about anything I need and its cut to size for me , always ready same day!!
material is always good quality and clean!
Regards,
Specialty edm works,llc

Jaime Ramos

August 5, 2020

The store has pretty much what I need and customer service is very good! I’m glad to have this just a block away from where I work!

C.M.

August 5, 2020

Great selection of materials, fast quoting, and good pricing.

Randall Hance

July 16, 2020

I just recommended you to a friend.

You are better than a hardware store, and I appreciated your delivery fee being reasonable.

Michael Phillips

July 15, 2020

Always fast and friendly service. If an item is out of stock they will have it the next day. Quotes are fast and reasonable. Staff goes above and beyond to help customers. Best place to buy materials I’ve found.

M. Phillips

S.Z.

July 15, 2020

Convince and quick turn around. To be able to download a current price list would be nice.

J.F.P.

July 15, 2020

Fast customer service and material with competitive prices.

L.V.

July 13, 2020

Convenient

Bryan Gunderson

July 8, 2020

Great customer service but price changed when delivered

Rocky Carruth

July 8, 2020

Great prices, friendly service. am going to use them all the time as I need
Thanks for your help

R.M.

June 10, 2020

did exately what was done!

R.S.

June 4, 2020

I appreciated the quick turnaround on such a small order.

Thomas Cramer

June 3, 2020

Ordered and picked up on the same day. I got exactly what I ordered, cut to the exact dimensions. Perfect. Much better than HD. Nice people too.

Carlos Arango

June 3, 2020

The help and attenion.

B.

June 3, 2020

Amazing customer service

J.M.

June 3, 2020

Great staff, material arrives quickly!

Kevin Renteria

June 3, 2020

Costumer service is excellent

Christopher Rouxel

June 3, 2020

Location, scrap bin, employees

L.S.

May 11, 2020

Great service

G.S.

May 4, 2020

very good service person I talked to helped me a lot and wonted to help me with what ever I needed thanks:[FIRST NAME REMOVED]

Greg

May 2, 2020

A lot of inventory and friendly helpful staff.

David Wang

May 2, 2020

Convenience, reasonable price, fast…and nice services.

K.K.

May 2, 2020

Easy and fast service. Materials cut to my specs.

R.C.

May 2, 2020

Great service.

Bill Stanford

May 1, 2020

service is great and price no minimum billing

Fred Bostelman

April 28, 2020

Great owner and great employees. Always do their upmost to take care of our company.

M.K.

April 4, 2020

Can find small quantities when I need them.

Freddy J. Ferro

April 4, 2020

Great service and prices.

E.Q.

April 3, 2020

Great service

Kathryn Stallings

April 3, 2020

Very helpful. I only needed to build a grill for an oyster roast so not sure if I am a good reference, but I appreciate the assistance I got

T.K.

March 11, 2020

Great when I only need a small piece.

R.R.

March 4, 2020

Fast and reasonable prices.

V.

March 4, 2020

This is how every business should run. Example of professionalism.

A.S.

March 4, 2020

I have been met with very curtous staff every
step of the way. I believe they are the best in
their field. Always impressed with my visits.

Natalie

March 4, 2020

Quick quote, product on time, and took good care of a sister store. Thank you.

D.B.

February 6, 2020

I ordered my steel several days ahead and when I arrived everything was secured on a pallet and promptly loaded. Very quick and professional.

M.G.

January 16, 2020

Price and service was good

K.G.

January 16, 2020

Good customer service.

S.G.

January 9, 2020

Excellent customer service. The part I needed was made same day. Thank you all!

Larry Payne

January 9, 2020

Very responsive, fair price and very good inventory.

J.L.

December 26, 2019

Your prices are reasonable and cuts are will within acceptable tolerances also whats very important is you don’t refuse small quantities, thanks for the great service.

David Philippone

December 12, 2019

Need to continue the good customer support and great price for the material that you provide.

J.N.

December 18, 2019

Every good services. Staff very friendly. Thank you so much for you support our business.

T.B.

December 12, 2019

Friendly folks, cuts on metal were nice and clean. Good group.

Dennis Conner

December 12, 2019

Metal Supermarkets has provided me with products I needed for my business for some time. They have a large inventory and if they don’t have it they will attempt to provide it from an outside source. Their prices are good and small quantities are not a problem. They are also knowledgeable about their product and will work with you to get your job done.

G.R.

December 12, 2019

great staff

J.K.

December 12, 2019

My purchase was fairly priced and salesman was very professional and efficient.

R.H.

December 12, 2019

Great service.

B.A.

December 12, 2019

Great customer service and very reliable company to go to.

Richard Pecskoszky

November 5, 2019

I like that I can get just what I need. You are the perfect addition to the big box store for the do it yourself people.

Daniel Funes

November 5, 2019

Fast turn around, free delivery and good customer service.

K.S.

November 5, 2019

send the MTR’s with the material so I do not have to request them later.

R.M.

November 5, 2019

It was exactly what I asked for with a short lead time. Also, I liked that you were located nearby so I could pick up my order directly. I will be coming back.

L.

November 5, 2019

Very responsive. Good prices and materials were on stock and ready when expected.

Daryl Keith

November 5, 2019

All the items are in stock

P.D.

October 12, 2019

I like the quick deliver and consistency of their products

Andres Palacios

October 12, 2019

They worked with me to get the part I needed

R.G.

October 7, 2019

Quick and easy and reasonable

Mark Juull

October 5, 2019

Huge selection, great service

Carlos Torres

September 17, 2019

Availability, Good Service, and outstanding price

E.B.

September 11, 2019

Friendly and prompt service
Enjoy buying there

Lowell Herzog

September 10, 2019

I appreciate Metal Supermarkets because in my work, I need very small quantities and shapes/sizes that might be odd to most people. Metal Supermarkets always has what I need and their workers will take my drawings, cut and drill what I need removed, and have the order ready in a timely manner. As well, they will offer advice on what might be a better material or shape.

Lowell Herzog
Texas Gravestone Conservation
Brenham, TX

B.H.

September 10, 2019

Great service. Kind service personal.

J.L.D.L.O.J.

September 10, 2019

Great customer service…

Fred Bostelman

September 10, 2019

Great Material Availability, Excellent Pricing and Fantastic Service from Clement and his Staff! Referring Customers to Metal Supermarket is a NO Brainer. they run Circles around the larger Metal Suppliers here in Houston!

Clay Gillis

September 10, 2019

There is a wide variety of items and the delivery is almost always within a few hours. The sale group seems very knowledgeable and they are always very friendly

R.H.

September 10, 2019

The quality & promptness in supplying the orders.

J.C.G.

September 10, 2019

Professional and courteous. Openly helped me with getting the correct grade of material for my project.

Stephen Song

September 10, 2019

Metal supermarket responds customer’s needs quickly and delivers ordered items on time. Great customer service. Thank you.

G.C.

September 10, 2019

Convenient in every way.

R.S.

September 10, 2019

Friendly and helpful

Greg Szajna

September 10, 2019

They had what I needed and were closer than the big industrial vendors.

C.F.

September 5, 2019

Guillermor Ramirez was my sales rep that helped me locate some tubing. Very patient and very knowledgeable.

A.E.

August 7, 2019

Quick friendly service

B.K.D.

August 7, 2019

Buying small qty.

R.B.

August 7, 2019

People are very friendly at the counter and respond quickly with quotes.