Home Jacksonville Reviews See what are our customers are saying about our Jacksonville Store 13913 Duval Road #300, Jacksonville, 32218 5 Star Rating - 256 reviews Powered by Listen 360 D.S. June 9, 2022 Awesome, personal service! Quick and on-time as promised. The order was perfect. James Herndon June 9, 2022 Friendly staff and good inventory. L.M. June 9, 2022 Needed a small custom piece to make a travel trailer repair. We supplied a template and they nailed it perfectly. Thanks S.S. June 9, 2022 google Matt Johnson June 7, 2022 Always professional easy to get in touch with. My order was on time ..nothing bad to say about this place David Mayberry June 5, 2022 Great friendly people feel like family when you walk in the door asking too many questions does not hurt you and they are fast with a response on the prices of the items you want even at the end if you don’t buy everything that you wanted or like the prices their smiles are still there what a great place Thank you metal supermarket at the airport of Jacksonville Maniac Metal Art Inc. Jim Echols June 3, 2022 Friendly and easy L.H. June 2, 2022 Fantastic customer experience. Meg did a fabulous job and we appreciate it. M.K. June 2, 2022 Being local to our shop, quick turn on work orders, pretty competitively priced. K.S. June 2, 2022 Quick service and delivered sooner than promised. Caleb Ray May 12, 2022 Great company to work with and also have competitive pricing in the surrounding Jacksonville area. R.S. May 12, 2022 A wide variety of products and service is fantastic T.M. May 6, 2022 Excellent service and price. I tell all my friends if they ever need anything custom with metal to go straight to Metal Supermarkets ! Phil Philleson May 5, 2022 Great service and fast delivery of what I needed. Steve Connelly May 5, 2022 Straight forward communication re available metals. Did what you said you would do. Period. Tim Ley May 5, 2022 Very friendly and professional staff G.P. May 5, 2022 Great selection of raw materials, and friendly folks Wally Fay April 12, 2022 Great customer service. Bill Gotts April 6, 2022 The only company out of several that I contacted that was wiling to accommodate my expedited request. It was nice to hear a company say “sure – lets see if we can make that happen”. Thank you Meg and team for your excellent service! WCGOTTS T.W. April 6, 2022 Great service and very accomodating. Keith Kessler April 5, 2022 Service and quality J.A. April 5, 2022 Fast friendly service! Jeff Moran April 5, 2022 Good prices, great service. R.K. April 5, 2022 Everyone was helpful and personable. The product fit perfectly. D.D. April 5, 2022 Very fast friendly service Sergio Herrera March 10, 2022 Service was amazing fast friendly had what I needed for a competitive price R.L. March 9, 2022 Nice neat and clean great customer service always from the whole crew T.L. March 4, 2022 Excellent service with an excellent product! Thank yoy for all of your help and kindness. Mauricio Nerio March 2, 2022 Good quality cuts and services. L.S. March 2, 2022 The fact I can actually look at product before purchase and not wait for delivery from other Co. Great people, I am Lucky I found this Company. C.B. March 2, 2022 Great Service, Reasonable pricing C.H. March 2, 2022 Great Service very friendly J.C. March 2, 2022 great service out of stock item only took 2 days to complete J.S. February 20, 2022 The employees were friendly and had what i needed. Jim Memory February 16, 2022 Quick, accurate and consistent quality. Mike Depew February 16, 2022 Great selection of several types of metals. Very helpful and good pricing Dave Langan February 16, 2022 Every person on staff there is extremely helpful. They are one of the smaller outfits in town but can pretty much get whatever you need in a very timely manner. This is my go-to spot because they treat you like they actually want your business, no matter how small or large your needs are. X.C. February 16, 2022 Service was great. S.B. February 16, 2022 Excellent customer service and timely. Lawrence Simons February 16, 2022 Great stock selection. Custom cutting and great customer service. Harry Valcarcel February 16, 2022 service and professionalism.. R.V. February 11, 2022 Good customer service. I like that you can buy what you need no waste. L.R. February 10, 2022 great business, friendly and helpful. R.S. February 10, 2022 had what I needed at a reasonable price Z.S. February 9, 2022 Convenient and the staff was very helpful Michael Wright February 9, 2022 Meg always help me right away F.C. February 9, 2022 Excellent services. Robert Carter February 9, 2022 It’s easy to get what I need and as much as I need. M.S. January 14, 2022 Customer Service! S.L. January 13, 2022 Was easy to create the part I needed to seal my door jam. R.B. January 8, 2022 You guys were fast and got me exactly what I needed. I do not anticipate needing a lot of metal products, however. Especially since I live in Utah and was just working on a project on my son’s house. B.K. January 7, 2022 Friendliness W.B. January 7, 2022 Friendly staff. Great selection R.R. January 6, 2022 Local, good service, community minded. H.S. January 6, 2022 Great service and personalized support. Guy Medlin January 6, 2022 Finally Jacksonville Florida has a Metal supplier for the Hobbyist B.C. January 6, 2022 Quick service D.L. January 6, 2022 Selection J.K. December 21, 2021 Great service! Art Wallace December 14, 2021 Fantastic service. Everyone is knowledgeable. It the best price’s. No minimum amount. G.P. December 14, 2021 Convenience and ease of getting the items I need in a timely manner. Mitch Thompson December 14, 2021 Friendly people, willing to make cuts and sell discounted cutoffs. Bob Henderson December 14, 2021 haven’t ordered anything you haven’t gotten for me J.B. December 14, 2021 Availability, Pricing, attention to customers needs. Dale Prevatt December 14, 2021 One awesome store had everything I needed in the persons were really polite. Ron Beverly November 18, 2021 GREAT SERVICE AND BETTER PRICE H.K. November 16, 2021 Very professional, with excellent customer service. I will continue to be a loyal customer. Jerry Paulus November 16, 2021 Good folks. very pleasant and very willing to help with all of my metal needs D.B. November 9, 2021 You had what I was looking for. The price was good. Tim Reyes November 9, 2021 They were very helpful and friendly. They gave me valuable information for my projects. J.M. November 9, 2021 For the hobbiest who does not want or need to buy 20 foot lengths of materials Metal Supermarkets is a great resource. Eric Michael November 9, 2021 great service and products P.R. November 9, 2021 Great service. S.G. November 9, 2021 I had sure a wonderful customer service in getting my order placed, then changed it twice. Everything was cut to spec. I couldn’t thank all the wonderful employees and owner enough!!! G.M. November 9, 2021 Excellent service and knowledgeable staff They make the entire process efficient and enjoyable. Thayer Kern October 7, 2021 I am a very small customer and your team was extremely professional, helpful and responsive. K.T. October 6, 2021 I was able to purchase exactly the type and size of metal I needed, custom cut, ata reasonable price. The staff was friendly and helpful. G.R. October 6, 2021 Nice people fast quote and quick turn out R.C. October 6, 2021 fast delivery and good service B.J. October 6, 2021 Quality products. Fast service. Liz Dolan October 6, 2021 Steven was such a huge help and even on a smaller project gave me so much personal attention. You can tell how proud he is of the materials he used and final product by his follow up and assertiveness. E.S. October 6, 2021 Friendly. Helpful. Courteous. Prompt. G.S. October 6, 2021 Customer service Michael Holt October 1, 2021 i like the same day service. Friendly staff. Products in stock. D.S. September 9, 2021 Knowledgeable staff. Reasonable prices. No minimum order. D.S. September 9, 2021 fast courteous service great selection of products Fred Rodolf September 9, 2021 Able to get the material I needed Larry Wilcox September 9, 2021 Good prices and great service even on a small order. Had what I needed and delivered it very quickly. What more could you ask for. D.C. September 2, 2021 You can get what you need and don’t have to buy in bulk. Timbo Greer September 2, 2021 service P.K. September 2, 2021 Professional, timely reply and pleasant to do business with. Tim Ley May 5, 2022 You had what I needed and the staff was very friendly and professional. Thanks Teresa Lathem September 2, 2021 The selection of metals is perfect and the customer service is amazing. They made me feel right at home from the first moment I walked in. I’m a small purchaser but they treated me as if I were spending millions. Love them! M.D. September 2, 2021 Had what i was looking for no min order Tom Hankamp September 2, 2021 Terrific service L.S. September 2, 2021 I love your service and your products Clint McKee September 2, 2021 Very friendly, responsive and knowledgable and fairly priced Gardner MacLeod September 2, 2021 Very professional and easy to deal with. B.S. September 2, 2021 Got what was ordered when promised. I.B. August 11, 2021 Nice selection, and I wasn’t treated like a hobbyist who doesn’t know anything. Just treated kindly and helped with the metal I needed. Bill Lowe August 4, 2021 I especially appreciated the friendly helpful interaction and the expert advice that helped me choose just the right metal for my project. I highly recommend Jacksonville Metal Supermarkets and look forward to shopping there again. C.H. August 4, 2021 Got exactly what I needed, when I needed. D.T. August 4, 2021 Good people and performers Jerald Lee August 4, 2021 Very good and quick service,and very reasonable prices. Edward Vitt August 4, 2021 Well getting the metal in the dimensions that I needed was great but all the other services that are available IS a big plus. I think it is those services that are just as important as the metal supply , a time saver to say the least and time is money. William Bryant August 4, 2021 Staff did an excellent job fabricating and keeping me apprised of timetable during the process. I would recommend them and use them in the future. Bill Bryant Robert Carter February 9, 2022 Friendly atmosphere and able to buy the length of material I need J.L. August 4, 2021 Great products and great customer service. An awesome metals company. Carl Greene August 4, 2021 Customer Service and timely service Edward Lloyd August 4, 2021 Great service. Provided us with a high quality product as per our specifications. A.S. July 27, 2021 easy of ordering and speed of completing order A.P. July 20, 2021 Great prices and very helpful & knowledgeable staff Harry Valcarcel February 16, 2022 Very professional and great price.. Wiley Smith July 17, 2021 The two different ladies I spoke with onthe phone ,both were very nice and helpful. I would have no reservations recommending this company. L.M. July 17, 2021 Great service, always accurate cuts, great people S.C. July 14, 2021 The staff is very pleasant to deal with and they always have what I am looking for. If you are looking for any metal products for your project I would recommend calling them. I.R. July 12, 2021 Fast service, great customer service. R.G. July 12, 2021 Fast friendly service. Though I am not a big customer I was treated like one. Tambre Webb July 12, 2021 Amazing staff to work with, quick turn around time and product was just what we needed! J.E. July 12, 2021 Great customer service. Went above and beyond my expectations for the material I needed. Mike Harrigan July 10, 2021 Wide selection of material Very easy to work with staff B.K. July 10, 2021 You sell to the public Joe Smith July 10, 2021 service is great, pricing is a bit high. John Morse July 10, 2021 Very professional. Fast and friendly. I have already recommended them to a construction contractor doing work for me. Darren Buford July 10, 2021 Great people,reliable service and prompt,Thanks,JWImachanical T.W. September 3, 2021 Everything was good J.M. June 17, 2021 Mallory Russell Alvey June 10, 2021 The metal was fine. Had an issue with the size, but Steve made it right. Would recommend them to anyone that is in the need of some metal. James Snow June 4, 2021 you had what I needed. I ask for a quote, i received it immediately. The store had my material cut, sized, and ready for me to pickup when I walked in the door. Shop was cleaned and well maintained, Customer service was great. H.M. June 3, 2021 Responding to my request was very good. Spoke with Mallory in Jacksonville location and picked up materials. She was very helpful. Walt Joslyn June 3, 2021 Great service, good prices, always have what I need. Tom Day June 3, 2021 I do metal work as a hobby, primarily ornamentals and some functional such as trailers and car frames. I love the fact that metal supermarket lets me buy what I need and only what I need. Steelyards in my area have a minimum purchase order of $200 to $300. Metal supermarket lets me walk in and out with the $20 piece of steel I need. It’s the perfect solution for the hobbyist like myself. M.C. June 3, 2021 found them on the internet. friendly staff, will do business again in the future M.H. May 14, 2021 I ordered three different sizes of 18 gauge stainless steel and one size alumn plate. Was delivered complete. A good place to consider if you do not need a lot. I.R. May 12, 2021 It’s fast and on the money and is right here in Jacksonville fl. Tom Yarbrough June 9, 2022 The people. Metal is metal W.L. May 6, 2021 Excellent – My go to for metal! E.W. May 5, 2021 Good fast service, well organized, reasonable prices. Only improvement I’d like to see is a way to get a ball park price–I got a sheet of aluminum and had to get a quote for it. Also, once you have a quote, should be able to order on line. Neil Rashba May 5, 2021 good service, good stock. Danny Harkin May 5, 2021 Easy and any order any size M.P. May 5, 2021 Very quick process and Mallory was a pleasure to deal with John Mark May 5, 2021 I really enjoy Welding and Fabricating at the hobby level. Being able to buy exactly what I need in cut-to-order lengths for individual projects is a HUGE help. Not have to buy, transport and manhandle full 20 foot lengths and then deal with all the extra piling up in the garage is a dream come true! Chip Sierputowski May 5, 2021 Meg was awesome, made the ordering process amazingly simple. Got my order a day ahead of schedule and the delivery driver was great. I do not buy metal all the time but when I do in the future it will be from Metal Supermarket! Matt Mulligan May 5, 2021 I loved how easy it was to place an order, how simple and fast it was to customize and cut an order to specifications, and above all, the customer service. P.H. May 5, 2021 The ease of the transaction and the availability of material. The on-site personnel were very friendly and did everything possible to help with properly securing the lid before I left the location. Robert Zander May 5, 2021 They are convenient to our shop. Great selection of products. We can get as little or as much as we need all cut perfectly to our size requirements. As an added bonus, the staff is super friendly and helpful. Bob Zander Trailer Sales, LLC Dave Goodman April 19, 2021 Very good service also very helpful staff that know what they are doing, thank you. K.C. April 12, 2021 They had what I needed in stock at a really good price J.M.S. April 9, 2021 Quick and convenient W.S.T.K.I.P. April 9, 2021 Great service. M.T. April 9, 2021 Called to ask if a piece was stock. I ordered and picked up. Easy. Noble April 6, 2021 Great service, prices and selections!! B.H. April 4, 2021 It is a ‘good thing’ to have a company like Metal Supermarkets, I only needed a small order to build a prototype antenna, yet I was treated as if I was ordering for full production. My kind of vendor! Fred Hobbs April 3, 2021 Fast service Jerry Paulus April 3, 2021 You seem to have a good supply of the material I normally need. THE FOLKS AT THE STORE ARE SUPER GREAT AND EAGER TO HELP. VERY PLEASANT AND RESPECTFUL Norman Betz April 2, 2021 The selection of materials and being able to have it cut to size. Having it available in a couple days time. Ray Bennink April 2, 2021 your very good service G.K. April 2, 2021 Cut to size and willing to find items not on your inventory. Mary Detillio April 2, 2021 Fast service, close to what I ordered. The customer service was excellent as well. Mauricio Nerio March 2, 2022 Its great! P.K. April 2, 2021 Had what I need as far as materials are concerned and there was fast and friendly service. Tom Ansley April 2, 2021 Convienance, Selection and an awsome staff. M.C. April 2, 2021 Thanks you all! Your customers service was top notch, from the service desk to the person that helped load the items into my van. Keep up the good work. James Staufenberg May 12, 2022 Jax Metal Supermarket has outstanding customer service. Return customer for small private fabrication. Jason White March 10, 2021 The people that works there is the real reason I keep going there. Rick Haskew March 9, 2021 Great staff, eager to help with any need. we have purchased a variety of different metal pieces such as steel angles, aluminum angles, diamond plate with all being cut and bent as needed. bolt and fastener holes cut in make our install job so much easier. I highly recommend them. Rick Haskew Jimmie Crews March 9, 2021 The customer service is ALWAYS GREAT! And has the material s that I need!! D.L. March 3, 2021 Fast and accurate Randy Crews March 2, 2021 Fast friendly service. Ease of ordering. Rick Carson March 2, 2021 Great service and prices. Very professional. They couldn’t make the whole process any easier. Highly recommend. B.G. March 2, 2021 Great customer services all around R.S. March 2, 2021 Service was top notch. Very easy and nice to work with. Prices seem to be a little high. R.K. March 2, 2021 Ordering process was easy and pleasant Good pricing on my item, front desk person was nice when I went to pick up my order. Overall a very good experience for my first time. Brian Munch March 2, 2021 Very professional and had everything i needed. Thomas Smith March 2, 2021 Consistent friendly accommodating service. Ryland Wagner March 2, 2021 Very Responsive and quick turnaround. Would recommend. Matthew Young March 2, 2021 It’s convenient, easy, readily available and quality products. Thank you for the great service!!! I.W. March 2, 2021 Quick service and quality material at a fair price A.B. March 2, 2021 Cute girl at the front desk. Also had the size metal I needed when no one else did. D.B. March 2, 2021 Prompt and quality service. Brad Freeman March 2, 2021 your business was easy to find, your folks were very professional, your product was perfect for my job, there was a mix up on correct size of tubing but you handled it quick and satisfactory. I look forward using your service again in the mean time I have told others about you so thank you sincerely Brad Freeman K.A. March 2, 2021 Everyone in the Jacksonville Florida location is very friendly and helpful D.W. February 8, 2021 Great people, great customer service! Harry Faulk February 6, 2021 I only needed a small plating to do a repair at my business! I has no idea who to seek information from to acquire what i needed. I have run into other situations in the past when not knowing the terminology of the industry ,I felt uncomfortable with the person on the other end. I can tell you this staff is there to help you in your need and to guide you also. it was a pleasure to meet the staff at this company and would advise anyone to reach out for their services. Harry Mitch Arthur February 5, 2021 Your company had what I was looking for and got it in a very fast time, I appreciate the great service and friendly staff. Blaine Sanders February 5, 2021 Great service fast turn around on materials Dick Christensen February 4, 2021 Meg was outstanding. Walter (Tony) Kurosko February 4, 2021 Personal attention and willingness to expand Services provided to me customers needs. C.V. February 4, 2021 You have what I need when I need it. Chase Stell February 4, 2021 Very knowledgeable and courteous. Great customer service. M.W. January 13, 2021 Great customer service. They will make sure they quote you all of the options to meet your projects needs – up front. They get your order ready promptly. Would definitely recommend and will be back. Mike Sutherland January 13, 2021 Professional and friendly service to meet the requirements to produce a product for my home improvement project. C.M. January 8, 2021 Service was great. Easy to order & everyone was very helpful! M.M. January 7, 2021 They were very helpful. Had just what we needed and at a good price. Dennis Frith January 6, 2021 I am very happy to have found a locale source who can get me exactly what I need. John Slate January 6, 2021 Great staff from the front staff to the shop. Customer service is what they are all about. M.W. January 7, 2021 Everyone was very nice and helpful, but as a new user of such metal products, I suppose I should have been made more aware that a 4’X8′ metal sheet would not necessarily be 4’x8′ but up to 1/4 inch larger in some cases. Perhaps this is standard practice for metal (certainly not for sheet lumber). You might emphasize this a bit more. Yon Hammel January 6, 2021 Great service and everything provided in a timely fashion. D.E. January 6, 2021 frinedly and helful Steve Mazepink January 6, 2021 Professional approach to customer service Product knowledge and ease to wok with the customer J.M. January 6, 2021 Great people A.G.L. January 6, 2021 Very friendly; quick responses to email; always checking in to make sure our product is correct Art Wallace January 6, 2021 Excellent counter service by Mallory. Steve is diversifying the shop. It’s close to my house. I like being able to look at their drops to find material for a project. Prices are good. James Nix January 6, 2021 Great service and reasonable prices. C.S. January 7, 2021 Products were exactly as I had specified, but were pretty pricey. Would be great if you could reduce your price a bit. Robert Gassman December 4, 2020 The owner went above and beyond to help me. R.B. December 4, 2020 convivence,service S.M. December 4, 2020 Your customer service and shop services for small bends and fabrication George Curtis December 4, 2020 Good customer interface, knowledgeable staff. V.C. December 4, 2020 A lot of options J.U. December 4, 2020 You don’t have to buy more than you need like other place that make you buy full sticks or sheets I.R. December 4, 2020 Quick and courteous service and good selection of products. Kevin Thompson December 4, 2020 Great service won’t find better in Jacksonville. Very competitive on pricing and lead time for materials. Always have went out of their way to help. S.H. November 11, 2020 Great customer service!!! Kevin Welch November 11, 2020 It was easy to get a small order done Harry Crawford November 11, 2020 Fast and good quality. Also excellent customer service. D.S. November 6, 2020 there was a machining issue wit my order. However, the resolution was handled very well. I am completley satisified. Albert Alderson November 5, 2020 Good products, ship fast, fair pricing, small Orders ok, would highly recommend ur co. Thanks much, Al. Keith Roberts November 5, 2020 Everyone was very friendly and provided prompt service. Great job.! Jim Vance November 5, 2020 You guys did a great job, very fast rush order was handled quickly and efficiently. Your prices were competitive and we met our deadline. Thanks so much! Thanks, Jim Vance Project Manager Southern Atlantic Companies LLC B.T. November 4, 2020 Great friendly staff. I like how I can purchase just the amount I need for my project. I also like being able to purchase the “Drops” at a discounted rate. Most of my metal needs are for hobbies so this fits my needs well. Thanks. B.S. November 4, 2020 Great staff. Easy to work with. Good prices. William Green November 4, 2020 YOU HAVE A VARIETY OF METAL STOCK THAT I SOMETIMES NEED. David McCune November 4, 2020 Excellent service. Will be back. Matthew Stuhr November 4, 2020 Great customer service. Walked in and asked for a custom length square tube. They were able to cut the length i need without a problem. Risa Ellis November 5, 2020 Good Prices, Great Service, Predictable Response! Dennis Reid November 4, 2020 Love Steve and all the Guys S.H. November 4, 2020 Prompt and affordable. Very helpful. I called and placed an order and it was ready within an hour or so. Will be using again. Mark Zakrzewski November 4, 2020 Kip it up you are doing just fine. N.U.S. October 16, 2020 I called Steven at the last minute and he went out of the way to place an order for me. The following day he shipped the order before estimated time. I would definitely recommend him to other contractors and fabricators in town. C.R. October 9, 2020 Excellent on everything! Highly recommend! John Andrews April 5, 2022 fast delivery, and a good product, at the best price! Tim Steele October 3, 2020 Had what I was looking for and much more Pedro Servano October 2, 2020 The ability to walk around the store, to look for the correct material I need. Ismael Rosario October 2, 2020 You have what I want and fast service Mike Hamill October 2, 2020 Love how fast they get back with quotes and the customer service is by far the best around and cuts are allways spot on Keith Crean September 20, 2020 great products and great service J.M. September 14, 2020 Everything thank you John Wilck September 12, 2020 Excellent service! Good price and product. John Ferlisi September 10, 2020 The main thing is that you have no minimum and will cater to the small business man. I appreciate that very much. J.F. September 10, 2020 Great service always. T.C. September 10, 2020 Great customer service and selection of metal H.K. September 4, 2020 Recommended several friends already! Dustin Collins September 3, 2020 Love the simplicity and friendly staff from ordering to loading in the truck M.M. September 3, 2020 Fast responses and easy to work with Shane Johns September 3, 2020 I am a small project, DIY individual. Buying in bulk is not an option for me. Metal Supermarkets makes it easy for individuals like me to buy what I need without breaking the bank. And to top it all off, they will cut it to the exact size that you need. They are super easy to work with and respond quickly. Kyle Brooks September 3, 2020 Fast, quality metal cut to the size I needed. No need to buy extra material you don’t need. Only thing is the selection of stock in house could be a little bit wider but all the normal sizes are ready to go. Robert Zander September 3, 2020 Great people and excellent service and selection. Dustin Gatch September 3, 2020 Very friendly folks they get the job done the metal is waiting cut and ready to me that fabulous and I will continue to keep using y’all Jeff Snyder August 19, 2020 Service is great Victoria Vesce August 13, 2020 Easy to work with.. Professional staff and a good product. Rusty Rozier August 13, 2020 Cheaper than ordering from Mcmaster by half and also your location is less than 1 mile. The ability to be in person helps so you can get precise cuts and only get what you need. G.A. August 12, 2020 Great service and great products. I.B. August 12, 2020 AVAILABILITY, PRICES, CUSTOMER SERVICE…. Albert Fournier August 5, 2020 I ordered and picked it up same morning, cut as I requested. D.M. August 5, 2020 As of right now I don’t see anything that needs to be changed but I only used you one time so far Load more