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See what are our customers are saying about our Kelowna Store

104-2350 Acland Road, Kelowna, V1X 6N6

4.9 Star Rating - 239 reviews

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Arland Morse

May 12, 2022

Service is always fast and friendly with a wide selection of products

Randy Best

May 12, 2022

My pieces of SS were cut within workable dimensions. Awesome and quick!

T.M.

May 12, 2022

The employees are always friendly and helpful and they have always had the product I needed.

Ernest Collins

May 12, 2022

Great product and service!

D.G.

May 12, 2022

not much my dealings was pretty good, timely responses. only thing i did not get a response on was weather or not you would delivery.

J.

May 7, 2022

Cut sheet stock down to a manageable size for no additional cost

S.A.

May 5, 2022

Good prices and good service

W.R.

May 5, 2022

great service. thank you

Don Burnett

May 5, 2022

Very good service and a great selection of product. I will be dealing with them in the future for sure.

Dean Nutter

May 5, 2022

fast response time and great service

D.

May 5, 2022

You have become my alternative source for hollow bar seamless tube.

Dave Herder

May 5, 2022

Awesome service!

S.B.

May 5, 2022

Fantastic Customer Service and great selection – Thank you!

L.D.

April 13, 2022

Great service and price.
Very fast communication and quoting.
100% fantastic supplier that I will use and recommend to others.

THANK YOU !!!

D.F.

April 13, 2022

Convenience

P.E.

April 12, 2022

Half my order was missing upon collection.
The other half was cut with the wrong material.
You did make it good in a timely fashion though.

S.

April 12, 2022

Friendly service

A.S.

April 5, 2022

great service

M.W.

April 5, 2022

Lower price🤨

W.M.

April 5, 2022

Service and selection.

J.C.

April 5, 2022

I was impressed with the staff and services.

T.S.

March 10, 2022

Lots of selection. I also like that I can wander around and see the different materials I could use when building a project.

M.K.

March 3, 2022

Service was excellent and delivered on time for good price

Lyndon

March 2, 2022

Great guys there. Always helpful and willing to go the extra mile!

P.C.

March 2, 2022

Helpful knowlegable and friendly staff

R.G.

March 2, 2022

The helpful service. The ability to view the metal. The custom cutting.

E.A.

March 2, 2022

It’s a little pricey, but they do more than just sell metal.

D.P.

March 2, 2022

Large selection and very friendly personnel

John Hildebrand

March 2, 2022

As usual great staff and speedy service.

J.

February 16, 2022

Quick and friendly service, and a large range of available products

J.B.

February 9, 2022

Staff was helpful thank you

L.

February 9, 2022

Reliable, good quality.

Dave Cameron

February 9, 2022

This was only my first transaction with your company. My experience was great from my first inquiry right thru to the final pick-up of my product. The two members of your staff I dealt with were professional, very helpful, pleasant and accommodating. Should I require more product you will receive my first call. Dave Cameron

M.K.

February 9, 2022

Easy!

Ted

February 9, 2022

Have most products and great staff to help you out!

Ted,
Terra Alps Racing inc.

R.B.

February 9, 2022

got everything I wanted but a long ways away

T.P.

January 6, 2022

You have product in stock. Product is good but a bit a little expensive

M.

January 6, 2022

Great service

J.G.

January 6, 2022

The crew at the Kelowna Metal Supermarket are great. Like having a one stop shop for my metal needs. Just wish they could help me with my welding technique too…

P.K.

January 6, 2022

Fast and convenient, friendly service. Good product range and availability.

J.B.

January 6, 2022

Very convenient, helpful staff.

Jim Carr

January 6, 2022

Great service

G.R.

December 21, 2021

Very great thanks !

J.E.

December 21, 2021

Friendly service, great prices and well stocked inventory.

Darryl/Doug

December 21, 2021

the service is fantastic. always has what i am looking for in quantity that i need.

Jennifer Jones

December 15, 2021

Very knowledgeable, efficient, and friendly staff that make metal purchases easy for their customers. Thank-you!

David Gerow

December 14, 2021

Super for small custom orders of metal, great variety of supplies, custom cutting to size and very friendly staff.

P.W.

December 14, 2021

Prompt replies and resourcefulness. Great staff.

Rita .

December 14, 2021

The pricing and speedyness of getting our order was super. Thanks Rita

Peter Hormes

December 14, 2021

Troy and Ryan are really good about getting my orders right, on time and exactly how I want it.

V.

December 14, 2021

Great customer service!

T.K.

December 14, 2021

The guys at Metal Supermarket Kelowna are amazing people. Very helpful every time. Able to do my simple custom jobs very quickly. Would highly recommend them for metal fabrication.

Robert

December 14, 2021

Have been patient and helpful every time I have ordered or been to the store.

Boomer

December 14, 2021

Availability, helpful staff

Bryan Teeuwen

December 14, 2021

Ability to buy metals at really fair prices in variety of sizes for small project’s. Staff are nice and easy to deal with.

M.B.

November 16, 2021

Real person answered the phone and was helpful. When I came to the store they knoew what I was looking for and it was brought to the desk promptly. Friendly staff.

N.P.

November 16, 2021

You have a huge inventory and can cut every to custom sizes as needed. Very friendly staff.

Jacques DeVilliers

November 10, 2021

Alwsys friendly and helpful with wuality products svailable

K.C.

November 9, 2021

Fast efficient service.

Glenn Whittemore

November 9, 2021

Friendly staff, good inventory and fair prices. What more could a customer expect.

K.

November 9, 2021

Excellent service. Knowledgeable staff. Prompt shipping.

B.R.

November 9, 2021

Friendly staff, lots in stock. Can come in with an idea and leave with the material to make it a reality.

B.

October 13, 2021

Availability of product and helpful staff

Magno

October 13, 2021

Metal Supermarkets have been supplying to our business for several years. I commend them for excellent service and prices.

Garrett Mealing

October 13, 2021

Amazing to deal with. The cuts you guys do are awesome. Makes buying expensive metals so much easier. I don’t have to buy a full sheet if a customer only needs something small. Especially with things we don’t use often.

Ken Kandola

October 13, 2021

very good

D.

October 13, 2021

I really like the service and ability to buy small portions but unfortunately the price can be sustantually higher than competitors

Braden

October 6, 2021

Great company!! Employ top notch people(Ryan , Kelowna) and provide what you need, when you need it. Competitive pricing with knowledgeable and helpful staff. From contractors to do it yourself home projects.

Ian Flanders

October 6, 2021

Had what wanted and very fast Thanks

C.M.

October 6, 2021

Very helpful friendly staff and good products.

Wolf Theurer

October 6, 2021

Good service and great selection.

S.R.

October 6, 2021

Less expensive off cuts, and sales or promotions would be nice.

Mike

October 6, 2021

Excellent customer service from placement of order to delivery.

J.K.

October 6, 2021

Both people I have talk to there (Jared and Ryan, I think) have been extremely helpful and went beyond what I would expect to help me figure out how to get what I needed.

M.T.

September 9, 2021

Excellent customer service. A little mix up on my order but they addressed it quickly and without hesitation. Would highly recommend. All the metal I received was to exact specifications.

Peter Betz

September 5, 2021

Excellent staff, very helpful. They are essential to our business!! Peter Betz.

Roland Schonfel

September 2, 2021

Always get what I need for fair price.

Rod Torgerson

November 4, 2021

GREAT SELECTION OF METALS AND GREAT PERSONAL SERVICE.

Arland Morse

May 12, 2022

Usually have what I need or can get it, very friendly service

Richard Parts

September 2, 2021

Steel, is steel. So it is the personalized service and the quantity of inventory. I always feel welcome when I call, and am very rarely let down when it comes to availabillity of product.
Thank you.
Sincerely.
Richard Mauro

M.

April 12, 2022

fast

D.P.

March 2, 2022

They have all materials available.Friendly people great service.

B.D.

September 2, 2021

Great assistance in selecting products.

Brian Kerluke

August 5, 2021

Easy to buy just the length that i need

Paul Miles

August 4, 2021

Good range of products, great prices. Found exactly what I needed.

Robert Timco

August 4, 2021

Fast convenient and helpful could not as for a better transaction
Robert Timco Cherryville BC

B.K.

August 4, 2021

Fast responsive service. Particularly when the requirement is for a small orders.

S.R.

August 4, 2021

Fast courteous service. Very friendly and knowledgeable.

Grant

August 4, 2021

It is like dealing with an Old School Family ran Biz, they make you feel welcomed and deal with you like you have been a long time customer even thow you are not.
They have a great selection of inventory, dont know what else to say, I will recommend these guys

Rupert Gruen

August 4, 2021

Good service. Nice people. Good product!

S.

August 4, 2021

In stock, friendly staff, will be doing business in future.
– Bowtie Tech Corp

Kris Ulvaan

August 4, 2021

Fair price. Easy and quick to get a quote.

Gabriel Poon

August 4, 2021

It be very good , Have all kind of material to pick steel, Aluminum, S/S Brass and copper,

The return of the price quoteation thru the web and email is quick Happy to do business with them

A.D.

August 4, 2021

Ease of shopping, frend,y service nice experince

Justin Strewons

August 4, 2021

Friendly service. The crew i was dealing with in kelowna were awesome. We are going to be doing more business with them.

Terence Dunn

July 17, 2021

Good user-friendly website, product I needed was in inventory. Polite and helpful agents whenI called in to inquire about a small order.

Jeff metcalf

July 12, 2021

Great Team

A.

July 11, 2021

Open at 7am. Great to deal with with!!👍

T.B.

February 9, 2022

Friendly and professional staff who hear the specifics and make it happen.

D.N.

May 5, 2022

service

R.W.

July 10, 2021

Prompt response to inquiries, “can do” customer focused floor staff at the warehouse, good selection of product, just a good purchasing experience

G.P.

July 10, 2021

Customer service was awesome and my order was perfect and ready to be picked up on time.

S.L.

July 10, 2021

Lower prices 🙂

Dan Moser

July 10, 2021

Ready when they said it would be

J.U.

June 12, 2021

Staff are very friendly, I needed some custom cutting done and it was done right and without any hassles.

Thanks for a job well done.

M.D.

June 11, 2021

You can buy exactly what you need. No matter how little the amount is!

E.E.

June 10, 2021

Quick, efficient, friendly.

T.H.

June 6, 2021

It was quick. Staff was helpful and knowledgeable.

P.D.

June 4, 2021

Just liked that you were able to deliver on what I needed.

T.S.

June 4, 2021

Friendly staff, have any metal I can think of for projects and it’s only ten minutes from my house

J.V.

June 3, 2021

The easy access and great service.

James Andereson

June 3, 2021

Super easy to deal with, and reasonable pricing for the quantities and cuts.

Richard Charlton

June 3, 2021

Good selection and availability

D.

June 3, 2021

Pricing

D.B.

June 3, 2021

Friendly people

K.B.

June 3, 2021

Open on the weekend. Pricing is decent if a little high. Almost always have exactly what I need. Convenient location

S.A.

May 12, 2021

had what and the amount I needed and was cut and ready for pick-up as requested.
Fast service, very friendly and knowledgable staff on the phone.

Mike Winger

May 12, 2021

Good service, good prices.

C.S.

May 10, 2021

Great service.
Thanks.

Joe Rille

May 7, 2021

Very professional and organized.
I called them and discovered my needs for a specific product which they very promptly had a price and a delivery date and shipping right away to my door
Great people to work with.
Joe Rille
Kamlloops

J.J.

May 6, 2021

Great service good product selection and staff are knowledgeable what else could you ask for….. this being said, there are probably cheaper places to source material but to call up, order, pay and conveniently pickup comes at a small price in this day and age.

Aaron Ning

May 5, 2021

Great Service. Delivery price is excellent. Lots of stock on sight.

T.N.

May 5, 2021

The selection

M.M.

May 5, 2021

Friendly staff and great selection. Noticed the bar stock on the way out. Will be back

J.C.

May 5, 2021

Great personal service, prompt, cheerful and reasonable.

R.W.

May 5, 2021

Great customer service! Packing product more securely would be my only suggestion.

Shelley

May 5, 2021

The staff are the BEST!!! Always get exactly what I need quickly and efficiently

N.T.

May 5, 2021

Customer service is excellent!! Braeden is very diligent at his job and gets us the best information. Quality product is also a huge benefit to our company. We don’t have to worry about anything when we order through Metal Supermarkets Kelowna!

S.E.

May 5, 2021

I have used Metal Supermarkets on some fast track changes and requirements and they always stepped up and delivered.
Very friendly and accommodating staff that I’ve dealt with.

R.P.

May 5, 2021

Pricing is very high; order processing effectiveness – my order got hung up without being processed.

M.P.

May 5, 2021

Friendly service, quick quotes.

C.C.

May 5, 2021

Great customer service and selection

D.B.

May 5, 2021

first time going here referred by a friend. Customer service was excellent I was shown options for what i needed for my project and it was easy to make a choice being able to see what options were available. The guys were knowledgeable about the products they sell. would recommend the Metal Supermarket to anyone A+++

Darryl/Doug

May 5, 2021

Among the best people to deal with, always have good product availability, one of my favorite places to go.

O.

April 12, 2021

friendly service

L.B.

April 11, 2021

Great service and selection.

S.B.

April 9, 2021

quick efficient service

R.P.

April 5, 2022

Where to start? How about ordering something and receiving it within the hour. Prices are great and the guys in the office know what their talking about and can help find the right product quickly.

W.M.

April 5, 2022

Large enough inventory great staff

Terry McGillivray

April 3, 2021

Quick, polite service. Staff excelled at helping me and I was only a $40 order.
Manager was going to bring it to me as he was coming my way. He then couldn’t make it so it was express shipped.Product was better than I thought and reasonably priced. This company knows how to put the client first. Well done

B.R.

April 3, 2021

Good selection, great personell.

C.

April 2, 2021

Great Staff

C.V.

April 2, 2021

You had what I needed !!

W.R.

April 2, 2021

You have the products in stock and available.
The staff was friendly and very accommodating to a new and small purchase customer.
Much appreciated. Thanks.

Marty Mould

April 2, 2021

I like that your closer then the coast.

Ric Martin

April 2, 2021

fast service, good communications

Tony Watts

April 2, 2021

Customer service is exceptional

T.O.

April 2, 2021

Very good customer service. Kind staff, explained it well. Delivery guy very helpful and polite. Overall super positive experience. No idea what you could do better.

K.M.

April 2, 2021

Lower your prices.

D.K.

April 2, 2021

Staff was great to work with. Made things easy.

Mike Halket

April 2, 2021

Excellent and friendly service, great pricing and good selection of products.

F.B.

April 2, 2021

Staff were very helpful and prices were much less than what I expected.

John Mackey

April 2, 2021

Availability of stock and knowledge of staff

K.Z.

April 2, 2021

Awesome selection of stuff, super friendly, helpful service!

A.C.

April 2, 2021

Not much, good service and selection. Pricing is on par with most other metal supply places.

Cal Keen

April 2, 2021

very friendly and helpful staff, and they have a cut off section where I can buy smaller pieces of metal for hobby projects, at a very reasonable price.

C.A.

March 12, 2021

I found my experience went very well and look forward to dealing with again.

S.A.

March 10, 2021

Great customer service

E.M.

March 10, 2021

Metal supermarket Kelowna always provides prompt, friendly service. I love that I can basically find any metal shape or size almost always. The only improvement I would suggest (as someone who also works in the metal industry) is maybe keeping a die grinder with a 2” sanding pad for deburring sharp edges on cut material. A quick de-burr job is always worth it in my opinion, as some people aren’t aware of sharp edges. That being said, I’ll always be a faithful customer, regardless.

D.

March 10, 2021

fast and good service

J.C.

March 9, 2021

good stock, good prices, friendly customer service

M.

March 2, 2022

Cute girls at the counter 😍

Harling Park

March 3, 2021

Good quality materials and great staff.:)

S.B.

March 2, 2021

Friendly,everything was cut and ready,when they said,loaded my truck, great service.

S.

March 2, 2021

good products , fair prices , very good service at the store .

Garrett Mealing

March 2, 2021

The custom cuts and quick delivery is amazing. All the employees are extremely helpful. I order from Metal Supermarket whenever I can! All other suppliers are no match for them.

Willie Joubert

March 2, 2021

Great bunch of guys to deal with…

Martin

March 2, 2021

You had what I need in stock. Personnel was helpful and friendly

Eric Buchstein

March 2, 2021

Accurate, friendly and efficient!

Yanik Malo

March 2, 2021

The service at the kelowna location was great!

K.B.

March 2, 2021

Excellent service and products that were never available in the area until this business opened. Finally a steel retail outlet which supplies steel products similar to a building supply carrying wood products.

D.L.

March 2, 2021

There is a great variety of materials to choose from.

P.Z.

March 2, 2021

Very knowledgeable about its product and eager to satisfy your needs.

S.E.

March 2, 2021

Responded to my email with a quote very quickly. Follow up phone call excelent. Knowledgeable and friendly service. Excelent pricing on materials.

Roland Schonfel

February 11, 2021

I’ve been a customer since they opened in kelowna so I’m a bit biased now as they are some of my closest friends now. I love there service’s.

Steve

February 11, 2021

Great selection and good prices.

R.F.

February 11, 2021

Good amount of material on site. Good response time when emailing with representatives. Quick help when walk-in for product.

L.L.

February 11, 2021

Fast and easy pickup. The transaction was quick and easy too. Being able to order small batch material is nice for a small business.

M.L.

February 4, 2021

Great service.

Thank you

D.B.

February 4, 2021

I’d like to see a flyer showing what’s in your scrap inventory and the price.

R.O.

February 4, 2021

Had what I needed in stock. Great service

Fergus Rodine

February 4, 2021

Service while you wait, no mimum charge large selection

Bert Telder

February 4, 2021

Excellent service. Staff is knowledgeable and friendly. The fact that I can source even small volumes of materials is an awesome feature. It means I can complete projects now that otherwise would to wait for available off cuts.

V.L.

February 4, 2021

Competent fast service

M.M.

February 4, 2021

Easy to deal with, quick service ,good stock and availability

C.J.

February 4, 2021

The selection and availability

C.M.

January 26, 2021

You guys always have what I need at ok prices! And having a guy like Ryan to deal with at the Kelowna store makes life so easy! (He deserves employee of the month definitely)

B.

January 13, 2021

can purchase smaller amounts and cut to size.

W.T.

January 12, 2021

Follow up on orders, occasionally one falls of the desk.

K.C.

January 7, 2021

The ability to bring in a speciality item

A.S.

January 6, 2021

My local store is friendly, efficient and very accommodating. If they don’t have what I need they get it quickly.
I’m a very satisfied ten out of ten customer!

B.R.

January 6, 2021

You had what I was looking for and when there was a minor problem you were willing to compensate me fully. I appreciate that honesty and integrity. I just wish you had an outlet in Vernon. –[FIRST NAME REMOVED]

Norm Blais

January 6, 2021

Personal, personable, knowledgeable quick efficient fair priced.

G.

January 6, 2021

i only purchases once but definitly will purchase in the future very good service thank you

J.D.

January 6, 2021

Friendly staff

Trace Marlow

January 6, 2021

Can get small lengths for projects
Excellent interaction and service

J.B.

January 6, 2021

The product is good and the service is great!

Michael Johnson

January 6, 2021

I loved the very friendly staff, the large selection, the abundance of offcuts, and the good price. Had a great experience.

Michael Johnson

S.S.

January 6, 2021

Good service. Courier was slow to deliver. 3.5 days working days from kelowna to grand forks. Would be nice if you could find a cheaper way to deliver as courier service cost more than the product.

A.L.

January 6, 2021

Excellent selection, and if they don’t have it, they’ll bend over backwards to get it for you.
Great bunch of guys… I’d give them a 20, but the scale only goes to 10… 💪💪💪

Brad Reibin

January 6, 2021

The selection is great and I like that you can walk in and actually look at the material. Most of my projects aren’t requiring real specific material rather I need to see what would work and look best.

C.H.

January 6, 2021

exceptional variety inventory and great service

D.

January 6, 2021

The owner is a class guy… I’ve enjoyed spending my money with Troy and Ryan ..

Good Group !

Claus Mallast

December 20, 2020

Excellent service and fast delivery

C.M.

November 16, 2021

A little bit better pricing showing on items in the back so I know how much some pieces would be without having to drag them to the front to have them weighed/priced.

J.G.

December 11, 2020

Quick and done according to specs friendly service.

Cam Cook

December 4, 2020

Fare and quick service …lots of stock to pick from.

N.K.

December 4, 2020

Helpful, responsive, timely.

J.M.

December 4, 2020

Amazing Team great Knowledge and Lots of Help

T.B.

December 4, 2020

Quick to pick up small quantities, available offcuts, cut services.

D.N.

December 4, 2020

fast reply and great people

D.

December 4, 2020

Excellent customer service, great variety of product!

Robert

December 4, 2020

Good staff. Good selection

D.N.

December 4, 2020

Always have what we neeD
Great service

N.S.

November 12, 2020

Metal Supermarkets Kelowna had what I wanted and cut it to size.
Thanks.

A.B.

March 2, 2022

When I went in with my half baked ideas about what I wanted the fellow who I spoke with was very helpful. In fact anytime I’ve called whoever answered was super helpful. Much appreciated!!

J.S.

November 4, 2020

Quality service, quick response and metal in stock for those super important last minute jobs that are required to be completed by 3:30pm on a Friday’s afternoon.

S.R.

November 4, 2020

Fast efficient service

R.O.

November 4, 2020

If you’re going to change the material size the customer should be notified, but errors are made and life goes on

Danny Richardson

February 10, 2022

Friendly, knowledgable, helpful, and speedy

James Andereson

November 4, 2020

Great service. Unlike other steel suppliers, my small order was made a priority.

C.D.

November 4, 2020

Nothing I can think of

S.G.

November 4, 2020

Easy friendly staff. Helpfull

B.S.

November 4, 2020

High quality product, excellent customer service

Michael Blackstock

October 9, 2020

Great phone service!

T.G.

October 9, 2020

Good prices, good customer service and good quality product.

Jason Hawkes

October 3, 2020

Friendly staff, great selection and fair prices for services.
I’m always happy to recommend metal supermarkets to anyone.

Ken Curry

October 2, 2020

Every thing, great service, great products great people.😀😀😀😀😀😀😀😀😀👍👍👍👍

D.L.

October 2, 2020

Able to purchase small quantities of specialized metals which is not possible any where else in the somewhat rural area I live in. There is a bit of pricing premium, but that is certainly fair.

L.S.

October 2, 2020

Refreshingly good service and a great selection of fairly priced metals!

Don Lucas

October 2, 2020

everthing, customer service, exellent

Shelley

October 2, 2020

Excellent service. Friendliest staff ever

Erin Pearson

October 2, 2020

Always the same product across Canadian stores. Always very friendly and helpful staff.

Aaron Ning

October 2, 2020

Great Service. Awesome Staff. Good selection of materials Will ship to your location for little cost.

J.U.

October 2, 2020

Staff is very friendly, service was very quick, cost where reasonable.

W.B.B.

September 10, 2020

Very friendly and informative staff. Pricing was good and then they reduced it some more because they found a precut piece to fit my needs. Very clean metal shop.

K.B.

September 10, 2020

Excellent selection. But please, please reopen saturdays

Russ

September 3, 2020

Resourceful team that knows how to locate uncommon metal pieces.

L.

September 3, 2020

Easy to deal with. Gave me options when I had questions. Supplied the parts I needed when they said they would.