See what our customers are saying about our Knoxville Store

V.K.

I like being able to have materials cut to size, and also the prices are great!

J.G.

In stock! . . same day service is extremely important to me and my business. Exceeding your client expectations is number 1 with us and metal supermarkets helps us when we need metal on short notice.

M.

Jay knows his stuff he was a huge help with my project. I wish I could have someone like Jay help on all my projects. Jay showed me the different options of materials and suggested the correct material for my needs.

Randy Adams

The people are GREAT!! Carol was fantastic to work with!! Everything we ordered was cut correctly and ready on time. This was an awesome experience!!!

Thank you
Randy Adams

Brad Carter

Guy at desk was very helpful and gal who gave me the estimate was also very helpful.
You all do great work and prices are reasonable!

John R Miller

A wide variety of metals in a wide variety of forms at very reasonable prices

Phillip Reed

Metal Supermarkets always has what we need at the right price. Customer service is excellent.

Christian

Great customer service! Amazing prices and conversations are always great! I’ll always use MSM for my materials!

C.P.

Service with Jay

R.C.

The staff was friendly, super helpful, and informative, with hands on selection of what I needed for my project. The work order was completed within three hours and ready for pick up.

J.T.

THE QUALITY AND AVALIBILITY OF THE PRODUTS

David

Quick and local availability of products and friendly, very helpful staff.

Dwayne Griffith

People are very helpful and nice, and willing to fulfill my needs

Roger McCown

Quick and Reliable service with a fair price.

R.J.

Fast Friendly and have or can get most items quickly.

Gary Mullinax

Answers the phone, responds quickly with quotes, delivers on time. Good customer service.

J.F.

Fantastic customer service.

K.D.

Service was great and the product was as expected.

Easy and simply as 123 !

W.K.

Great people

D.G.

Despite staffing shortages the crew at your Knoxville location deliver great service. On the one occasion where a new employee miss-cut my material they promptly made things right. Then they gave me a huge discount on my next order. I know I can count on them to get what I need.

J.T.

Great people to work with
Great service
Reasonable pricing

S.N.

They went above and beyond. The service was A+

Brad Ansley

Access to materials that are normally only available to wholesalers.

I wish you would expand to include some composites like carbon fiber tubing and channel as well as G10 epoxy panels and tubing.

I know it’s not metal…lol. But those materials are used by the same people who buy your metal products.

William

Customer service

J.P.

They have all the things we need at affordable prices. I enjoy working with the employees!

Shaun Sunstein

Great service

M.T.

Product knowledge, quick turns, nice inventory and offerings, flexible quantities

B.

Convince and great people to work with.

Jim Howard

Very friendly, professional and knowledgeable.

They are great to do business with. I always look forward to visiting the store.

C.B.

It’s ready when I get there

S.H.

Quick response to e-mail

Steve Heinze

Jay McGinty At the Knoxville store is great at what he does and is just a great guy. Highly recommend him to anyone I know who needs metal supplies.

Jeff White

Great people, speedy service.

Bob Laymance

My Dads shop uses your services alot

Jeff Russell

great products, timely and very helpful. I’d highly recommend Metal Supermarkets to anyone needing work within their abilities.

Eugene Kelley

Most of the time you have everything I need in stock

Julian Morrison

Service is always prompt, personel friendly.

J.F.

So far everybody has been helpful.

Jeffery Bell

Awesome individuals to talk with, who are very detailed about their products and the price is very reasonable!

Alan Summers

Easy to order, have cut to my measurements, and ease of browsing inventory.

David Tapscott

products are as specified and service is excellent.

C.W.

Very courteous, helpful, and knowledgeable staff.

David

Great staff. Probably the most helpful and approachable staff I have dealt with in quite a while. Always have what I am looking for.
And for once a business has a staff that actually knows what their products are

K.R.

service and price

Paul Sullivan

Everyone I’ve met and do business with at our local Metal Supermarket store is as professional as they are personal. They take the time to listen to your needs and wants and follow through with exceptional service. I thank all of them for being there in our time of need for their products and services.
Thanks,
Paul Sullivan
Store Operations Manager – On Duty Depot Knoxville – MPD Inc.

Andy Baker

Wayne, Jay, Kate and Carol are great at what they do. They offer quick service at affordable prices.

Alex Shelyakov

fast service

Adam Keeton

Always have what I need and are able to make custom cuts. Plus the staff are friendly and easy to work with

Ryan Bowden

Customer service is top notch and pretty much everything I’ve needed has been in stock when I needed it.

Steve Tipton

I highly recommend. Metal Supermarkets always has my material and has my order ready in 1 to 2 days.

Patrick Case

Always get GREAT service and friendly help.
You guys are a BIG help on all my projects.

Thank you

Bruce Klassen

The products and the service from people like Wayne

B.

Quality product, staff and operation. I’ll definitely use again.

T.S.

Service is fast and accurate. Their service is perfect for me as a small quantity buyer.

A.

Great customer service and great prices as well as a ton of stock. The perfect metal store.

T.W.

The Best!

R.

The service from the employees and the stock you have.

J.S.

They were very helpful on the phone and in store. They showed me the many different selection choices on the project I was working on. Plus then bonus… the discounted cut offs!!! They are like half the price.

Sam

Great product selection backed by a friendly and knowledgeable staff!

R.V.R.

Fast and accurate.

S.

Great people that are helpful and knowledgeable. Lots of options in stock. Fair prices.

J.T.

THE PRODUCT IS GOOD QUALITY AND SERVICES ARE GOOD.

G.C.

Friendly and excellent to deal with.

Mike Turbeville

Friendly service, fast order fulfillment.

J.

Fast shipping, best prices

Bryan BeeBo Watt

Quick and great customer service!!! Thanks

Taylor

Great folks! Very attentive to our needs.

M.B.

Love your store and services.

Les McCROSKEY

GREAT SERVICE AND PRODUCT AVAILABILITY. THE GUYS (AND GALS) AT METAL SUPERMARKETS KNOXVILLE ARE VERY KNOWLEDGEABLE AND GO ABOVE AND BEYOND TO GET YOUR MATERIALS PREPARED FOR YOU ASAP. THE OWNER WAYNE IS THERE EVERYDAY TO MAKE SURE EVERYTHING RUNS SMOOTH AND OFFER ANY ADVICE YOU MAY NEED. JAY IS ALSO VERY HELPFUL. NEVER HAD AN ISSUE AND WOULD HIGHLY RECOMMEND ANYONE DOING BUSINESS WITH THIS COMPANY AND SUPPORTING LOCALS!

J.J.

Great customer service and knowledgeable employees

M.

Friendly, on time, excelent

Jim Beal

In stock fair prices. Friendly

Donald Goble

Very knowledgeable staff who go the extra mile to find what you need. Great selection of products on-hand for such a relatively small facility.

Luckasz

Quick quote, good prices, order ready for pick up very quickly. Second time using Knoxville location and I’m very satisfied. Thank You.

M.T.

Quick service, good product knowledge, professional folks

Marcus Jarbis

GREAT PLACE THEY ALWAYS HAVE EVERYTHING WE NEED

J.F.

Always helpful customer service.

J.C.

Very easy to deal with along with prompt service.

B.W.

Quick in sending quotes, very helpful, and friendly service. Great job.

B.D.

It is good to know that “what you need is what you’ll get, and it will be right the first time”

Thanks for your service!

[FIRST NAME REMOVED] K. [LAST NAME REMOVED]
Mohawk Machine & Engineering, LLC

Cecil Prater

Jay always takes great care getting my order together quickly and accurately.
I will not purchase my metal anywhere else.
He and the other employees at the Knoxville branch deserve kudos for top notch customer service EVERYTIME.

T.

You shop was amazing to deal with!! I will be using you all again when I need more metal.

Roger McCown

Warm welcoming staff, with speedy results.

David Schneider

Very friendly and willing to work with me. The team always has what I need in a reasonable amount of time. I’ve already recommended this shop to 2 more people.

T.R.

It was super easy to call me order in. The staff was very knowledgeable and very helpful.

Larry Van Dyke

Quick, convenient and meets the customers exact needs. Easy to order with immediate response and fast turnaround.

Richard Keeble

Speedy service, solid prices, excellent staff that are very friendly and helpful! Will definitely return.

M.N.

When I leave a phone message it NEVER gets returned.
Wayne doesn’t call back when my order is ready.
Do you guys have so much business you forget about the little guys!?! Poor business practices will hurt you long term.

K.

Very knowledgeable, helpful and easy to work with.

B.A.

Price, customer service and Covid protocols.

J.B.

Thanks guys for fast and efficient service.

S.

Had a great experience with Jay at Metal Supermarkets in Knoxville, TN. I have to say, their pricing is amazing – and their customer service is even better. In today’s environment, it seems most vendors don’t care if they get your business or not. Not true with Metal Supermarkets. They have good follow-up and are willing to help in any way they can. I plan to use them for all my future metal product needs.

D.G.

Great to work with

J.M.

Knowledgeable staff, very fast and accurate.

Doug Disney

Always friendly people on the phone when I call. Other metal shops treat you like your an aggravation. Price is usually spot on!

J.T.

You can purchase just what you need and they usually have it on site .

George Croley

Very fast service! Exactly what I order. Friendly service!

J.

It was really easy to order and pick up. Was also happy with the quality of the steel.

M.T.

Fast, friendly and always helpful.

J.

Easy and Fast service

J.P.

Great Doing business with you! You all had exactly what we needed to keep our project rolling, Thanks.

James Parker

They have what I need in stock….They have my order ready fast…..very polite staff…..a pleasure to do business with

Ronnie Holbert

Great staff, Wayne and Jay. Always a pleasure to talk too. Very helpful with ideas and suggestions.

Jamie

The store always has a massive variety of stock at excellent prices and the staff are always knowledgeable, helpful, and friendly.

P.G.M.

Good price a available when they said. COVID restrictions are in place.

R.

Excellent service. I appreciate the custom cutting and quality material.

i

Toby Geren

I love the customer service at the Knoxville Metal Supermarkets, Wayne, Jay and their team are great! They always do more than expected to make the customer happy. Real customer service is a breath of fresh air.

T.G.
Victory Machining

M.

friendly staff, good selection in stock

Rocky Mills

The guys at our Knoxville store has always taken the best of care with us.

Mark

The team was fast, courteous and friendly! Had what I needed and performed the modification I requested and had it ready the next day.
Super!

K.R.

friendly service and large selection

David

Fast and friendly

John Tamez

Great service, fast quotes and reliability

Brent Carroll

The people are great. Your wide variety of metals and shapes of stocks is so helpful. And the fact you price by weight makes you wayyyy better for small shop makers like me. I will always recommend you 10/10.

Bill Dodson

reasonably quick , in and out at pick up in 10 minutes !!! well packaged .

H.K.

Good selection.

Rick Jones

good service and usually have what we need.

J.W.

A seemingly 100% customer satisfaction every time I have reached out.

J.

They had my order (a precut piece of aluminium for a transom ready for pickup as promised.

J.G.

The staff was very helpful and friendly. Overall great experience and I will return for future needs.

B.T.

Customer service

B.T.

Staff was extremely helpful and responsive.

Sandra Ford-Johnson

Convenience, accuracy, and Jay at the Knoxville Store is funny!

Tommy Tortorich

Fast, friendly service with a good supply of needed items!

R.M.

Everyone in the Knoxville shop was very pleasant to deal with

Henry

Metal Supermarket exceeded my expectations!

P.

thank you for turning our special order around so quickly! I expected to wait weeks, and it was only about 48 hours!!!!!

Scott Hayse

Great people to work with!

Scott Switzer

I have a lot of speciality projects that the guys there always are eager to help with. The service and speed that that they achieve is top notch and the staff are always nice and willing to have a laugh, even if it’s at their (Jay) expense. I am constantly recommending this place to anyone that has metal needs.

E.G.

You are very reliable and quick to deliver

B.W.

Great service and fast delivery. Awesome team

Rob Norwood II

Terrific customer service! The kind that you hope for but seldom receive

Jim Bain

You are “Johnny on the spot” when I need metal immediately.

D.D.

Good stock, easy ordering, friendly staff!

R.S.

VERY SPEEDY SND GREAT SERVICE , THE KNOXVILLE TEAM IS AWESOME

Adam Cobble

The Knoxville guys are great, always looking to please.

J.B.

Variety of product, experience of personal contact..

Dennis

Great customer service. Jay was able to source an uncommon product for me.

Brian Bingham

Product was just right and the service was beyond super.

J.E.

Prompt and friendly service and materials delivered and cut as ordered.

Jacob Tillett

you are local and usually there is no waiting on what we need , the staff are very knowledgeable and friendly.

Patrick Ring

You guys are the most reliable company in the area and by far provide the best customer service!

Myron Graham

Quick shipping and cost

T.S.

Saved the day a few times for us when we needed material in a hurry due to lack of planning. They have had everything I’ve requested in stock ready to go.

Paul Hickman

Very good service and prices…packaging is done super nice…highly recommended

T.H.

Great selection, great office staff, great customer service. And prices are also great. Can’t go wrong

A.C.

Plenty of materials on hand. And do not mind selling their scrap cut off’s.

S.W.

We love the how easy it is to get what we need when we need it. Especially when custom things are needed quick. They will even cut things to size. As a bonus the Knoxville, Tn location has the friendliest and helpful staff!

Mark Best

You have good personnel and a great selection. They also seem to know what there doing “:)

M.T.

Great communication, great selection

David

Very friendly And knowledgeable staff. Good prices. Excellent quality

R.S.

Great selection of materials and willingness to fulfill small orders. Timeliness of fulfilling orders is excellent.

K.D.

great salesman.

J.S.

Available when I walked in . Thank you

Nathan Holmes

Friendly service and staff always have what I need

N.H.

I was impressed with the friendliness and professionalism of each person I spoke to on the phone. Carol was extremely patient throughout numerous callbacks and attempts with a credit card. I won’t look anywhere else the next time l need any type of metal. Thank you.

Victor Green

Great place to do business! Friendly and very knowledgeable staff. I would recommend to anyone who needs their services!

B.H.

The parts were perfectly cut to the submitted BOM and the service was prompt and very professional! The cost was also very reasonable for a small order.

L.M.

Fast delivery

Chip Beets

I call it in and it ready when I get there.

Chris Coleman

They are always on it with the materials and timing.

R.Z.

The material required for the project was available when it was needed. The price was right and the service was great.

M.

Quick response for quote and delivery.

Z.K.

The guys in Knoxville are phenomenal, especially Jay!

V.K.

Great prices and usually get the materials rather quickly.

Rodney Wearby

Very Good Customer Serviced

Matt Johnson

metal supermarkets is a great place to buy all things metal. Friendly, helpful staff. highly recommend

Q.F.

Very good pricing and very responsive quoting process.

Roy Barner

great products and servive

J.

Fast, accurate, good prices.

A.P.

Friendly and timely service.

I.

extremely helpful and friendly, despite my tiny purchase. was impressed with COVID response. will definitely prefer metal supermarket for future purchases.

Mark Spann

Great customer service and the metal is always of the best quality and precisely cut.

J.

Very nice people. Easy to work with and quick service.

Don Cox

Super easy to communicate with the lady taking my order. Pick up and payment were also very smooth. It wasn’t a big order but it was handled very professionally. I will use them again in the future.

Dustin Kennedy

The company was great to purchase with. They responded quickly to any questions and promptly returned quotes. I would highly recommend!

Cecil Prater

Wayne and Jay were AWESOME to work with.
They got my order together very quickly and efficiently.
They communicated frequently on the status of my order and were a pleasure to do business with.
I will not go anywhere else for my metal needs even though I live 50+ miles away.
Great job guys.

Julian Morrison

You usually have what I need and are always pleasant to deal with.

Jeff White

Fast and friendly , usually same day.
Great staff.

L.S.

excellent service and friendly staff

R.

Easy quoting and ordering.

Mike Carter

Great customer service and good prices!

C.

Personable friendly service. Helpful and considerate. Jay was very keen to help the Makers group I have recently joined, and hopefully this will be the start of a very beneficial and productive relationship.

When we want more material, I know where we will go.

Justin Hannan

Friendly, Knowledgeable staff. Quick Service.

B.

Fair prices, orders are filled quickly.

C.T.

The ability to have pieces cut to the size I need and or drilled is so helpful for me as a homeowner who does not have access to heavy metalworking tools.

R.S.

Fair prices and excellent service.

Wesley Landrum

Easy order process. Helpful associates both in sales and warehouse

M.

Jay went above and beyond to get what I needed. Thanks.

Bobby

Super fast response time to get the quote and cut the metal. I was impressed from start to finish!

T.J.

I had been looking for some special material, (galvanized square tubing) for a project. I called the local Metal Supermarket store and a gentleman named Wayne was able to get it for me.
He stated that it would be 1-2 weeks and it actually came in 3 days.
They stock a large variety of metals and although it is slightly more expensive, it’s also very convenient to be able to buy in small quantities and have them to cut it.

V.K.

You have the best prices around and you’re deliveries are always on time!

Brad Bauer

Staff was very friendly and helpful. Even though my order was very small and for a personal project, they made me feel as important as a large commercial client. My order was ready same-day and cut to length very accurately. Will definitely use Metal Supermarkets Knoxville again.

R.D.

Very helpful customer service

Ralph Hilborn

I can place my order on line so Theo are no mid communication. Then drive there And pick up my order

M.G.

Service and products.

Preston Holland

Excellent service. Had what I needed quickly and worked with me on solving my dilemma. Highly recommend

A.W.

Customer service from Carol at the Knoxville location was excellent! Got the material I needed same-day, cut exactly how I wanted, at a very reasonable price.

D.G.

Convenient and fast. Staff are knowledgeable and make good recommendations for a hobbyist like me.

Mark Smith

When you have what I need I can order and pick it up a few hours later. Simple as can be. Prices are fair. And you don’t charge more for a cut than the piece is worth like a lot of places.

Robert Wooten

Great service and accurate cuts of metal plus good prices! What more can you want, lol? My project was very small; but, the folks there did a great job for me. I am sure they do the same for big or small customers. Highly recommend Metal Supermarket in Knoxville, TN.

Kara Strouse

This was such a great experience. Service was fast and friendly, and goods are reasonably priced. I will be shopping here again.

J.B.

Everyone has been very helpful and has fulfilled the things that I needed. I have been extremely pleased with the metal parts they have made for me and always have been on time. I give them A+ on everything.

Shaun

Great helpful staff!!!

Lawrence Davis

Very friendly service. Was quick to fill my order and was ready when they said it would be.

G.W.

Quick and easy.

Nathan Stone

Jay and the guys are 👍

S.T.

Very helpful and showed me options that were the best for what I needed.

J.H.

The material has always been top quality, clean and rust free. The service is outstanding! My last order was during the quarinteen. I called it in from the parking lot and they had it ready within 5 minutes. I will certainly be going back.

Neil Vernon

Great customer service. My order is always ready in a very timely manner and the service at the shop is excellent. All my interaction are pleasant experiences.

P.

Easy to place order, fast service, and good prices.

Will Reynolds

They’re fast and friendly.

Armand E. Mendez

Great Service. I use Metal Supermarket for my work needs. Now I use them for my personal needs too. Very fast quotes. Very accommodating pickup or delivery options.

R.H.

You guys were very helpful and conscientious.

Bud McKelvey

Being able to get what you need for custom building or bulk orders for larger projects.

R.D.

Very Accommodating !!

Nik Tackett

Wayne is the fucking shit

David Hall

Wayne and Jay are excellent to work with

Jason Groves

Easy to get answers and place the order. Very helpful.

Randolf Beck

The staff at Metal Supermarkets in Knoxville really went the extra mile for me on a recent project. When my order didn’t arrive at the store before I had to leave town, they had it trans-shipped to my home so I could finish the project on time. Lots of people sell metals, Metal Supermarkets sells metal plus service.

D.C.

Availability of products we need right away.

Kevin Wharton

So far the personable service. Prices, location

J.B.

Found item that I needed in stock.

Evan Emmert

The staff were beyond friendly and helpful in assisting me with compiling my order. I will definitely be doing business again with Metal Supermarkets in the future!

T.K.

You always have what I need.

Darryl Ellis

Staff was great.

L.K.

very helpful.

Chris Headrick

Helpful friendly staff!

Aaron

The quick response to every quote request. Followed by the timeliness of filling the order.

Max Heres

Great service, great staff, fast availability of custom length parts! I always look forward to going to the store!

J.S.

Employees are always extremely friendly and helpful. Prices beat the local hardware stores, especially when I can get what I need from off cuts.

Michael Miller

Great customer service.
Made a custom bent metal angle for me quickly.

C.S.

The staff is incredibly knowledgeable and friendly.

E.R.

Staff was very friendly and helpful, especially for a small order. The 12 pieces of 1.5″ aluminum tubing were not cut square or cleanly requiring hours of work to correct. I now understand the difference between a metal shop and a machine shop

Debrah Longmire

Great Service and Great People!!!

Kris

Wayne and his team do an excellent job of finding what you need as soon as you need them. They have hooked us up in a pinch more times then I can count.

T.T.

availability of materials and friendly knowledgeable service

Dustin Wallace

Very professional. They have everything you will need in large or small quantities. O would definitely recommend!

T.C.

There is a wide variety of metal products at reasonable prices.

Andy Baker

Wayne, Jay, and Kate will work hard to the material you need at fair price.

Benjamin Karnes

Excellent customer service!

J.

Excellent service and fast delivery!

Zach Knight

Very prompt and professional.

Brian Peterson

The Knoxville, TN branch staff is extremely friendly and helpful. I would definitely recommend them to any other businesses that use metal products.