Home Louisville Reviews See what our customers are saying about our Louisville Store 4620 Shepherdsville Rd., Louisville, 40218 5 Star Rating - 209 reviews Powered by Listen 360 Roy Rodriguez March 23, 2024 You always have what I need on hand or can get it with no problem. Benjamin Clark March 15, 2024 Great people, they go above and beyond for their customers.. J. March 15, 2024 Customer service is good and pricing is average. D.W. February 26, 2024 Quick service, friendly and has what I need in stock. Bernie Miller February 13, 2024 Alway have what we need and great customer service! Bernie Miller Enigma Machine And Custom Coatings C.B. February 13, 2024 Quick Response J.A. February 13, 2024 good responding and good service, S.C. February 13, 2024 you all have a very helpful staff! Y.J.L.R.P. January 18, 2024 Thanks for all your help Adrian Centers January 11, 2024 I’ve used Metal Supermarkets a couple of times. They are always very knowledgable and helpful. My go to for metal stock. Marshall Williamson January 11, 2024 Have what I need in stock and quick and friendly service D.L. January 11, 2024 Great service Christopher Ino January 11, 2024 Easy and great to work with. Kenneth Curlovic January 11, 2024 There is a wide selection of products, and orders are filled in a timely manner. Paul Howell January 11, 2024 Your prices are awesome, I also like that they cut the metal to exact dimensions with 45 degree angles on each end. J.C. January 11, 2024 Fast and friendly P.M. December 26, 2023 Great service R.B. December 26, 2023 Really great staff!!!! Always helpful Michael Schmidt December 18, 2023 They are very friendly and helpful. They turn around the product in a quickly manner. Plus they only charge you for what you need. J.W. December 18, 2023 Your guys have always been chill and helpful. I like that you have a drop rack for odds and ends too. R.B. December 12, 2023 My only gripe is that it is hard to get through on the phone. Otherwise, having access to the things I need, and the ability to have them cut for me has been great, as I am not a metalworker. J.S. November 14, 2023 Always look forward to working with Charlie or David. Great to work with and I enjoy picking through the drop table. P. November 14, 2023 Great prices and selection Tim Mclane November 14, 2023 Good family T. November 14, 2023 Always have the items I need and very speedy and friendly service. C. November 14, 2023 They have clean steel and will cut to size or let you look through cut offs for what you need A.S. October 17, 2023 You have everything I’ve needed. Walk-in service has always been exceptional. S.S. October 9, 2023 Great customer service. S.G. September 22, 2023 Easy to work with. Fast. Thanks! B. September 18, 2023 The ability to go pick up material on the weekend. D.M. September 18, 2023 Short lead times and price. Ramon August 11, 2023 Great Service, Good pricing. J.A. February 7, 2024 very good service I like all your attention to detail Joey March 8, 2024 Service is great. Joe Bennett July 15, 2023 Good quality product, at great market prices. The staff is friendly and helpful as well. Jason July 15, 2023 Had great service multiple times always great and easy to deal with D.L. July 15, 2023 I used to shop at a competitor and was basically told that since I wasn’t purchasing large quantities of materials my business was not worth it. I found Metal Supermarket and am able to purchase what I want/ need. I am treated with respect. The sales people take the time to ensure I get the appropriate materials for what I want to do. I honestly tell anyone who is doing metal projects about Metal Supermarket. I brought a coworker in and he went home and began designing projects and will become a good customer. D.B. June 17, 2023 Friendly staff! Shaun York June 17, 2023 Price, availability and customer service. D.H. June 17, 2023 No job is too small. Cater to both big and little guy. Prices are not out of the box high. Greg Whitlow May 14, 2023 Had everything that we were looking for and was promptly ready for pickup. S.W. May 4, 2023 material is available. staff is helpful. quick turnaround Carlos April 24, 2023 Thanks B.D. April 24, 2023 very handy near by Marian Boado April 24, 2023 Very professional!!! Edward Bryant April 24, 2023 Get what you need Kevin Franklin April 18, 2023 The Louisville branch of Metal Supermarkets has fantastic customer service. Your metal is only a phone call or email away. J.W. March 20, 2023 Availability of product and customer service minded D.W. March 20, 2023 Walk-in availabilty of ‘drop table’ Helpful staff M.S. February 15, 2023 Can help with all my metal needs. Plus scrap area is great source for small projects.. G.M. February 15, 2023 Fast and good! R. February 15, 2023 great communication and delivery. B.H. January 19, 2023 Fast, accurate service. S.T. January 11, 2023 People are helpful and take the time to explain options. Able to provide necessary materials and machining quickly. Jim January 10, 2023 Awesome people! Kind, courteous and quick. My go to place for all my quick order needs! Yellow Jacket Llc Richard Parker January 13, 2024 Good people to meet your need with metal supply. Highly recommend! Richard M.M. December 12, 2022 Phenomenal service Joey Williamson December 12, 2022 Very easy to work with and they are knowledgeable. Ron Hayden November 8, 2022 High quality products you guys are easy to work with in and out quickly J. November 8, 2022 All around good service Brian Stinson November 8, 2022 Quick turnaround on exactly what I needed. Five star service Lawrence Patterson October 7, 2022 Quick fast and precisw with a fair price. Richard Wells October 12, 2022 Very helpful and found what I needed D.R. October 12, 2022 The ability of the staff to help figure out what products suite our needs. Large inventory. Fast service. Ability to pick up on will call. I can get ahold of a person working at the same location that I am shopping at. Carlos April 19, 2023 Fast, good products B.S. October 12, 2022 Easy to work with and friendly staff. B.D. April 18, 2023 Handy near by K. September 19, 2022 Very responsive and accommodating of specific orders. Harry June 6, 2023 Willing to help the small guy with a small order. C.E. June 16, 2022 They always have the materials that I need and have always provided excellent customer service. W. June 7, 2022 Pleasant personnel on phone and behind counter. M.H. January 11, 2023 ADD staff , hard to get answers , call backs & emails R.S. May 18, 2022 They didn’t have the galvanized sheeting that I needed in stock, so they ordered it and it came in relatively quickly. They did a good job communicating with me throughout the process. G.H. May 12, 2022 Prompt quoting, competitive pricing and 1 day delivery. Service was excellent from point of sale to delivery. Robie May 12, 2022 Quick and easy to place and receive order. Charlie May 12, 2022 I’m a small operator – metal forging and welding hobbyist so I love the service and pricing from Metal Supermarket. I order wat I need and usually drive in to pick it up Good service at reasonable price Thanks!!! L.B. April 17, 2022 Helpful and courteous personal K.B. April 9, 2022 good and fast service K. September 15, 2022 Very personable and always helpful C.C. March 5, 2022 Thanks for your help with the order I placed recently. C.H. March 5, 2022 FAST AND FRIENDLY SERVICE AND DELIVERY Ken Boldery February 18, 2022 very convenient, fast. Your people very helpful. Product exactly as described. Dimensions cut perfect. Price reasonable. Thank you, Ken B P.H. February 11, 2022 VERY nice people there. Friendly and HELPFUL!!!!!!!!!!!!!!! B.D. September 15, 2022 Local and usually fast D.S. February 11, 2022 The people Marlena Puckett February 11, 2022 Prompt and easy service, they custom made our sheet metal with very little info to go on, as I did not have exact info to give them. Great customer service. S.W. May 4, 2023 MS always have what we need. And they are good to work with as we don’t speak metal, but after we show and describe what we need, they have a solution. Sean Ziebell February 11, 2022 Super friendly and very helpful, not to mention, great prices. Best in town. C.A. February 11, 2022 Metal Supermarket prices are extremely reasonable for the small orders we have placed for cut material. Order pick up has always been on the same day as it was placed. Always a good experience. Brian January 7, 2022 I have always had a great service with Metal Supermarkets of Louisville. Even when i am in a pinch and need some metal cut to size real quick if they have it in stock I can get it the same day. Awesome people to work with for metal needs. D. January 6, 2022 Great staff, always accommodating and professional R.R. May 6, 2023 The ease of use, the fact that you have options that sometimes I did not think were possible. Paul Howell January 4, 2024 Great people, great prices, great selection. What else could someone want. B.W. December 17, 2021 they do a great job for us, they do everything possible to get us the material when we need it. T.S. November 12, 2021 I good solution for small quantity needs Ryan October 17, 2021 Convenience, availability, fast service, and friendly staff! J.J. October 17, 2021 Great service…..every time. [FIRST NAME REMOVED] Sam Parker October 17, 2021 QUICK IN SOLVING THE QUESTIONS. GREAT SERVICE. Darrell Morgan October 10, 2021 Awesome service, Zac went above and beyond to help me get the metal I needed for a contract. Thank you all so much. Darrell Morgan Kentuckian welding Norman Ravis October 10, 2021 The Louisville store is amazing! Super helpful and friendly staff, well stocked. It is a pleasure to shop there. Richard October 10, 2021 I worked with Zack and ordering was very smooth. Prices were cheaper although delivery charges are a bit more than other companies I’ve used. I will be sticking with you all for a bit. Thanks J.S. May 5, 2022 Great customer service. Always nice to talk to, quick quotes via email, the online form or on the phone. Love visiting the drop table. K. March 3, 2022 Everything E.R. September 2, 2021 Very convenient to where I work, prices are extremely reasonable, and service is excellent! I’ll never go to the big box stores again. Daniel September 2, 2021 Delivery was cheap and fast T.P. September 2, 2021 You had what I needed, the staff was helpful and friendly and the product arrived in good condition quickly. C.V. October 10, 2021 Good source and good customer service ! Sean Ziebell February 9, 2022 Super friendly crew and by far the best prices. Love this place. M.C. August 10, 2021 Great customer service and always have the products I want or can get them in a few days. M.M. August 4, 2021 Had what I needed friendly and fast B.C. July 7, 2022 The service was excellent and the price was great also! M. August 10, 2021 Our order was easy to place and all went very well. Great staff and easy to contact, no weird computer call tree here, they want to talk to you. – [NAME REMOVED]. S.S. August 10, 2021 Good clean steel cut while you wait, then carried out to you…. Awesome! B. August 10, 2021 Great experience ordering and getting needed materials. Excellent customer service during ordering process. Delivery information transparency was better with this delivery than last, though an automated notification of delivery driver dispatch would be a value-add. T. July 22, 2021 Location and prices is what got me in the door. The people I talked to on the phone and in person were very nice and helpful. The exact size I ordered didn’t come in, but we were able to figure it out. J. July 20, 2021 Friendly, very helpful staff. P.H. February 9, 2022 Nice people and great selection of products. D.S. February 9, 2022 The people W. June 11, 2021 They have a wide selection, and had the items I needed. P. June 10, 2021 efficiency N.B. June 2, 2022 Nice selection of metal and Saturday hours for the diy guys. David Smith February 16, 2022 Very nice people at the Louisville store and excellent service! Scott Stubbs June 3, 2021 Jen at the front desk is amazing! The fulfillment of orders is quick. It’s all around convenient. Knowledgeable staff. Just love your service. I tell everyone about you. J. June 3, 2021 Jen is awesome!!! B. June 3, 2021 Quick and easy F.L. June 9, 2021 Outstanding service and selection. Roy Rodriguez May 19, 2021 you all have the metal for both large and small projects, and if you dont have it on had you can normally find it for me. B. May 19, 2021 Jen was very friendly J. November 2, 2022 They have always been very responsive and friendly. I have been able to always get what I need. It’s nice to be able to get what you need, when you need it. David Curtsinger May 13, 2021 good qaulity alluminum for using in masonry at less than half cost of regular corner-poles. Mike May 13, 2021 EXCELLENT CUSTOMER SERVICE!!! Robert May 13, 2021 Had what I needed and quite to get it J.G. August 5, 2022 availability to order smaller quantities – we are a major electrical contractor but order small amounts of steel and pricing is consistent, steel is ready when promised Mike Jenks April 20, 2021 Fast response on purchases and courteous service! Pick up for custom pieces really fast! Rodney Ford April 17, 2021 Great service! Super nice staff ! Doug Bowen April 9, 2021 Great people to work with. Very knowledgeable about their products. Went out of there way to help me. Can’t ask for more than that. Good people! Jim Young April 9, 2021 Aways have what i need. M.M. April 9, 2021 Excellent Service, fast delivery. Ricky Rose April 9, 2021 The availability and price! Bert Collins April 3, 2021 I will stop looking for anything metal now that I have found metal supermarket. Absolutely everything that I need in type and quantity. Kenny Smith April 3, 2021 great all around service D.D. April 2, 2021 Fast dependable service. Good products too. Availability is likely on most orders. N. April 2, 2021 The young lady at the sales counter was very helpful. Got me just what I wanted. Dock loading help was good as well. Appreciate the excellent service M.M. April 2, 2021 Friendly staff that offers options and recommendations for what metal products you might need. Don’t want a 2 foot section of 1 1/8 round bar, only need a 6 inch piece. They’ll sell it to you! S.L. April 2, 2021 Ease to work with, good service Bj Smith April 2, 2021 The people make it all worth the trip. Everything went well. Thanks Paul Howell April 2, 2021 Great selection, they cut material for you if needed and prices T. March 24, 2021 on line and co worker fast to fill order same day jordan March 9, 2021 The people know me by my first name. They go out of the way to take care of me. Kenneth Withers March 4, 2021 Great selection of products with great customer service! Couldn’t be happier to have them in town! N. March 4, 2021 the team is friendly, and they have always been able to get me the material I was wanting. Brent March 4, 2021 Being able to get only what I need. S. March 4, 2021 It was very easy to order the materials that I needed. Great customer service, and free delivery in Louisville. P. November 8, 2023 Fast, easy, no minimums T.L. March 4, 2021 Great customer service Brian March 4, 2021 WHEN I ORDER ANY METAL MATERIAL NEEDS IT IS ALWAYS IN STOCK AND DOES NOT TAKE LONG TO HAVE SUT TO LENGTH. C.A. February 9, 2022 Prices are reasonable. Ordering by phone or on-line is easy. Your employees respond super quick and are polite and helpful! Fabrication is quick and material is ready for pickup same day (at least in my experience). F. March 4, 2021 The customer service is great. Gary Ottman March 4, 2021 Jennifer did an outstanding job with our order! Thanks for all your hard work. Gary O. Dave March 4, 2021 Your Louisville team was very helpful and professional. Despite my 2 very small orders, they treated me like I was placing a $100,000 order. Well done! I will definitely be back and refer you to others. Alex Figueroa March 4, 2021 Love the receptionist not so much the person the work in the back it seems that he hate he’s job no very profesional he is probably mad maybe he thinks he deserves something better but he needs to work for it to earn it with good attention and better attitude other than that love the pricing and receptionist S. February 15, 2021 Usually have everything we need in stock. It’s an easy order process and can pick up quickly. K. February 15, 2021 Customer service and customized ordering Bob Despain February 15, 2021 Good Price and Great Service Greg February 15, 2021 So happy I found you guy’s, you are making my 69 Chevelle build so much nicer. And now I starting other metal projects. Thank you Todd Tamburino February 15, 2021 Sales staff were extremely knowledgeable and friendly. They were able to discuss various products to suit my unique needs and provided several revised quotes. Delivery was very reliable and was even a day early! I will definitely be going back to Metal Supermarkets for my future metal needs. Joe Nitzken February 15, 2021 easy V.E. February 15, 2021 Fast and Easy, My parts were ready in 4 hours. Jim Burke February 15, 2021 Metal Supermarkets is a small metal shop that puts customer service at the top of their priorities. We have very demanding customers that want materials quickly and we lean on Metal Supermarkets quite a bit to provide us with product on short notice. They seldom disappoint us and I would say they exceed our expectations the majority of the time. Their prices are competitive and their service is outstanding. I recommend them to anyone looking for a solid metal supplier. Charlie May 5, 2022 I have just started hobby-level welding and needed some materials. One big advantage of Metal Supermarket was they cut stock to manageable sizes. I asked for quotation on line, but never got a response. So I drove out to the warehouse. At that point, service was polite, helpful and prompt. I also ended up buying some drops for my welding practice. times. They loaded my truck and I was on my way. I’ll certainly be back. Only complaint was the lack of response on line. Dan Stewart January 14, 2021 The people J. January 14, 2021 Quick on getting what you need at a good price Adam Bentley January 14, 2021 The service and the price J. January 14, 2021 Jennifer is on top of her game, she does what she says, I can’t ask for anyone better to deal with . I like being able to buy the size I need rather than having extra material lying around that I’ll never use. Thanks [NAME REMOVED] George null January 14, 2021 Fast friendly service with no minimum order. Dick January 14, 2021 Very good service Jason July 7, 2023 Fast service and good customer service Scott January 14, 2021 Great place to do business. Receptionists are very friendly, staff helpful and fast. Thank you Mitchell Strevinsky February 8, 2023 Great service for their employees. Also good to find odds an ends. For those small projects. M.S. January 14, 2021 very fast delivery J.S. January 14, 2021 Fantastic service. Jen has always taken the time to answer my questions and has gotten back to me quickly when I send in a quote request. I tell people all the time that this is the place to go for metal. Cesare Cardi January 14, 2021 You can always get what I need if not already on hand. Friendly staff. Excellent support B. January 14, 2021 Quick and easy, and the employees are are super nice and helpful. L.V. December 12, 2020 Good prices always have stock Jeff Sage December 12, 2020 No ordet too small. Well stocked. friendly service. Jeff Tim Sanders December 7, 2020 I was very happy with the product I bought, the price was less than I thought it would be, and they had it ready for pick-up in a just few hours! Keith Hartman December 12, 2020 Reasonable prices, excellent service and fast availability for pick up. E.H. November 8, 2023 The employees always treat me very well. Tim December 12, 2020 Always have what I need! Always SUPER FRIENDLY! Very fast order response,And great prices. E.P. December 12, 2020 Nothing, was good service Steve Goodin December 12, 2020 Can purchase any size metal for a good price. Quick service. Bob Fowler December 12, 2020 Great inventory, fast service, competitive pricing. J. November 7, 2020 I’ve had a good experience with the Louisville site, quick response on quotes, and good service at site. R.P. November 7, 2020 It’s easy and convenient and I get Exactly what I want. R. November 7, 2020 I was happy with the purchase. It was sheared to the exact size I requested. The only thing I was a little uncomfortable with is the way the sheet was handled and loaded. It was carried by a guy on each end with no support in the center. Being 10′ it could have easily bent in the middle. It seemed a little sloppy and careless, but it didn’t bend. Thanks for the good and fast service. Tim October 15, 2020 Quick and simple,friendly service. Dmitriy October 15, 2020 Good prices. Quick and friendly service. Dennis Davis October 6, 2020 Just cannot beat there prices and get what you need. J.C. October 6, 2020 Always love comming here. Dwight Huber October 6, 2020 Do you have everything that I need for every project, at great prices. T.S. October 6, 2020 Availability Kevin Franklin April 11, 2023 The email I sent for a quote was answered quickly. The customer service was grade A. Steel was ready on time and cut to exact specifications. Quality of product was spot on! Patrick Morgan September 17, 2020 I was there on a Friday to pick up some diamond Plate and also had a break done. I ask if I needed the bend increased, would this be possible and the cost? the answer was YES and the additional cost $0.00. Yes I needed another, thinking they were open Saturday I returned to the store. I forgot to mention I live out of the State and was returning Sunday, I arrived only to find they had adjusted the hours due to Covid. The store was locked up although I viewed a couple inside, I got there attention. It happened to be the owner and his wife and he remembered my conversation with the employe. Without a thought he took the Diamond Plate and added to the bend and I was on my way. Service above and beyond!!! Jonathan September 11, 2020 I am a regular guy messing around in my home workshop. I was pleased that Metal Supermarkets didn’t mind selling me small quantities for my needs. Sending my order in and picking it up took less time than just parking would take at the big chain hardware stores. Larry July 6, 2022 Metal Supermarkets has a wide selection of products. They try their best to please the customer. Their prices are very reasonable. Provide them with a detailed drawing, hand sketch, or dimensions on a piece of paper and they will provide you with a quote. They will work with you on what you need. I have used them more than once and have always come away pleased. B.B. September 11, 2020 Fast response and easy to pickup small orders Roy Rodriguez August 24, 2020 wheather its a ;arge order or you just need a small amount, you get the same personal service. B.F. August 13, 2020 When I picked up my order this week, it would have been great to have the metal pcs cut and waiting for me to pick it up. When I arrived , paid at the desk and received my paperwork, I still needed to wait to have the pcs cut. T.S. August 6, 2020 Friendly, helpful, timely, flexible, and competitive prices. Thanks! Load more