See what are our customers are saying about our Mississauga Store

Daniela Chirila

The Inside Sales Representative Rob, a real pleasure to conduct business with:

Very professional, knowledgeable, helpful, patient and courteous. His answer was very prompt, as we needed the items urgently.

I would recommend the Metal Supermarket to anyone in need of metal products and exceptional customer service!

Thank you very much for help and great feeling I was left with at the end of the transaction!

Looking forward to doing business with you,

Sincerely,
Daniela Chirila

S.M.

I ordered Monday, they said ready on wednesday, picked up Thursday morning. Can,t get better then that.
And it’s not just once it’s all the time.

M.M.R.

they took the time to convert all my parts from metric to imperial and after that was fast delivery pickup .

J.D.

I had a good experience with MSM. I was in contact with Paige at the Mississauga branch and she got my materials on time and as promised. Much appreciation to your team.

S.C.

Have more order takers to reduce waiting.

S.J.

Quality of products is good and service is fast and efficient.

Steve

AS a customer we are very pleased with the service ,right from the start when placing an order.
To the end when the product is delivered in a careful and timely manner. Kudos to the employees. Especially to Paige when taking orders and Zac also.

C.

All good.

Michael Beagan

Easy ordering and fast delivery / pickup

K.B.

Great and quick service
Very professional

P.

The Mississauga store has an amazing selection of product and the staff have been good to me for many years. I will continue to shop at this location for as long as I can and hope to grow my business with their support.

Nick Franolic

They had the material in stock, cut it to size and had it ready for me to pick up next day. Good friendly service.

J.D.

Excellent customer service

L.H.

fast, accurate, reliable service, nice people too

R.

Very helpful

J.S.

when I went to the their a lot of item were out of stock.

Rady Sorioocsan

The customer service was excellent specially Paige she knows what her stuff a very accommodating

L.D.

knowledgeable, friendly, responsive, speedy service 10/10

I.G.

Very good coustomer service.
Helped me find exactly what i needed.

Thanks

M.M.O.

Fast service, good delivery.

Olga

Great service, friendly people. They have a good product stock.

C.K.

Very happy with service provided. Quick response.

Y.

For small item I can pick up the same day.

Venus Y.

You have everything I need Fromm aluminum to steel

V.

efficency

Victor

every thing

S.

Services are excellent

D.H.

N/A

G.H.

Ability to scan the off-cuts

Paul Parent

I am VERY HAPPY that I can buy small pieces & small quantities of metal from your company. I am a small general contractor. Sometimes I need a small lintel or steel beam. I have ALWAYS found your company to be MOST helpful. Recently I ordered a “custom” piece of 2 in x 2 in 90 degree right angle 8 ft long made of 1/8 in aluminum checker plate/diamond plate. There was a little confusion over when it would be ready, however Paul at the Mississauga location got it ready for me in 1 day! Thank you

J.

The price and helpfulness getting material cut and ready.

M.R.

Get what I wanted and excellent price

D.R.

Have good selection of products and are willing to search for products which is not stock.

Randy Clements

service and you always have what i need on the floor.

R.S.

fast and easy

Joe

Product is good and fit to order and most of the time prompt.

S.A.

Fast, well priced, knowledgeable and space informative staff

D.

Fast, and priced right.

A.A.

Metal Supermarkets supplies us with the material we need with a quick turn around time for those last minute jobs. Normally we can pick up the same day or the next day. This helps us deliver to our customers on schedule. Staff are always friendly and helpful.

S.C.

Very good service. competitive price.

W.H.

Great service ad prices
The only problem they always look angry

K.A.

Cut to size, prompt service

Mignott

Everything

A.S.

Great selection

H.

Quick service. Metal was in stock.

A.A.

I had a great experience with the Mississauga location, however the Etobicoke location said they couldn’t cut my tube at less than 2 inches. When I called Mississauga, they had it done at another location. So I rate Mississauga at 10 and Etobicoke at 5 out of 10.

K.S.

waiting time too long on the phone

P.

fast service friendly people little pricy material but ok in a pinch

M.S.

Ist order and I had to call a week later asking for my order, something happened at company’s end. No big deal it was fixed material was sent and it’s what I ordered.

Walter

Fast and accurate service plus the price for many products are much lower than any other supplier. Good service. Keep it like this.

G.C.

You are organized and efficient

Gerard Ouimet

Fast and accurate. Friendly staff.

C.S.

Product quality is good. Service is excellent!

D.

Everything a retired d.i.y could ask for, all types of metal and the size you want them in.
If you know how to work metal, but do not know where to get the metal from, go to metal supermarkets, they most likely have what you need.
Impressed by the range and the service, if a bit slow.

B.S.

Excellent customer service.
Turn around time is good ☺️

Nick R

Always quick service, appreciate the support.

Andy Baker/President

Service is good but price is a little high

M.E.

This is the most convenient place to get your metal in the GTA.

L.

.

R.

Good service, helpful for first time buyers that didn’t know what they were talking about. Like the options to get off cuts to practice or go over proof of concept before buying actual materials that I need

R.M.

Its always available and same day pick up . Also no minimum quantity required. Never had problems with deliveries till date I will and have recommended others in the past to you.

S.R.

Asked if i would have liked the cleaning service when i placed order (Oil and metal filings) being new customer

C.G.

Great variety. Fast turnaround!

J.

I appreciated the helpful employees that processed my order and the speed in which it was processed.

B.J.

Great customer service at the Oakville location by Sue!

M.M.

Any thing you need , you can get it and everything is cut to the sizes you request

V.

Great service!

C.M.

Hello I like that 95% of the time you have what I need & the prices are good

S.D.

Great service and the materials you need.

Steeve Henry

Fast and always exactly what was asked for

B.G.

easy to order by phone. Good quality

Andrew Rakovalis

Quick same day service, had what I needed.

E.

Very good service

J.D.

excellent customer service and knowledgeable staff.

Luis Henriques

Courteous fast service

R.D.

Great service

C.G.

I like that it’s convenient.

B.

cutting quality

R.G.

Convenience is the key.

Winton Henry

Great place to buy and cut to suit for your projects 👌

K.B.

EXCELLENT SERVICE!! DELIVERY ON TIME.

S.

Excellent service and product!

M.

great service very professional

B.L.

I appreciate your selection, prices, and no minimum purchase.

W.F.

They preparing order and called 1 hour before the time I asked . Did not have to drive there to find out if it was ready and also he checked to be sure he had the stock before he took my order.

S.

When we call for material there will be long delay and now adays you are not bringing the material from other branches if you don’t have it

M.S.

The worker in the back of the warehouse did not have a clue what I was doing there. The other worker helped him and told him to get off his ass and get my piece of steel. Maybe they should get their act together. I will buy again [FIRST NAME REMOVED]

M.

very professional service, fast and reliable

Aco

Always super it is reason. I am customer there long.time
Thanks

R.K.

Easy to get small pieces at an affordable price

G.M.P.

A straightforward transaction with people that know their stuff.

C.D.

Great people, excellent service.

D.B.

I had trouble finding your front door. I had to go in the back door, poke around to find someone to ask, and then get back in my car and go around. Etobicoke is much easier.

C.S.

Good place to buy off cuts

B.P.

Fast and easy

Ameer Helmy

Great service

Gary

Quick efficient and precise

M.

Fast and helpful (always get us out of a jam)!

Darren Culp

Quality and prompt services

J.S.

Excellent customer care

S.

Product availability and delivery.

J.W.

Shipping/pickup communications

Julio Mantero

The service

P.

Friendly people, great service and product. Satisfied customer.

Leo Yu

Metal Supermarket provides the prompt response and service. I always find support and assistance to receive the material in the emergency situation.

C.

Friendly service.

F.L.

All was fine!

C.W.

I was looking for a small custom product and I didn’t now what to expect. The product was as expected and the order, pickup process was friendly and efficient. Overall a very good experience.

J.H.

As a Hobby, it’s great to have materials available to the general public.

Steven Buhagiar

Great service

C.E.

Service was good and the materials were readily available

J.

Device is always awesome and they always have what I need.

R.F.

knowledgeable about your products and fast friendly service and willing to sell small amounts to private individuals , my go to metal folks when I need help, thanks!

J.

Good range of products, good pricing and knowledgeable staff. Coupled with prompt service. Great ingredients contributing to a successful company.
Keep up the good work.

M.R.

It is not about the products, it is more about the prompt , friendly and quick service. The products are good too.

Domenico Bellissimo

Access, and friendly people.

Wayne Brown

Products are all top quality.Excellent customer service.All staff are friendly & accommodating.
Also this location is not too far from my home, so going to pick up my order was pretty convenient.

Pat Fernandes

what ever you all can offer – like a weekly /monthly specials would be great .

Cameron

The cutting of the material is tge best part.
Page at Mississauga is amazing.

Cam

M.B.

Paige at the Mississauga store was knowledgeable, helpful, and took the time to check the offcut rack before ordering in the correct material. When the material missed the truck, she was quick in sending me an email to avoid me wasting a trip. Material is exactly what was needed.

Leo Palmer

Great bunch of guy’s & gal, there so professional.

A.G.

Fast setvice

W.B.

Small amount of material is readily available.

Jason

Very fast and courteous service. Would recommend to anyone.

D.G.

Very fast response, good stock

S.C.

It’s nice that company works without dedays at this hard time.

D.A.

As would be expected, precise, timely and received what was ordered.

B.

Usually have what I need in stock, or can get it the next day.

F.

always able to take care of are metal supplies needed. Great job!!

A.G.

Convenience and pricing.

P.

Quick response, friendly staff and product availabilty

T.C.

fast

Blair

Great service. Same day supply assisted us in providing our service to our customer

A.A.

Courteous and friendly customer service. When we need small metal orders in a hurry, Metal Supermarkets never disappoints! Would definitely recommend them.

F.A.

better forklift operator

R.B.

Quick quote results

P.M.

Very reasonable prices

G.

The delivery and support.

K.H.

Everyone I’ve delt with is very helpful.

A.

Customer service was great.

P.N.

You stock what I need when I need it. If not, you get it next day. Been doing business now for 3-4 years. I’ll keep coming back.

A.

When I call in to place order it was a good experience.
Picking up order form in front office was also good.
Picking up items in the back warehouse wasn’t good. The person at the back didn’t come for the order for about 5 minutes no response. When he did he forcefully grab it. It seemed he was bothered or annoyed he was doing it.
I said having a bad day?. After I got my order he had a smoke break.

Robert

Fast and Efficient service, quick turnaround with knowledgeable staff that are sometimes grumpy

B.

Good service. Good products. Friendly, helpful staff.

Andre Gibson

Very satisfied with the quick response of RFQ and suggestions for the right materials for the project.

Fred Demers

I would very much recommend metal supermarkets Attached is my latest project where I transformed my rode bike to a stationery bike. Total cost is steel was $22.00 Hardware was about $4.00. file:///var/mobile/Library/SMS/Attachments/0c/12/B22BB196-A5CA-4BB1-BED8-5303CE59FF1F/IMG_0400.HEIC

M.M.

Able to order and get quotes on Line. Feedback from submission form was next morning as I submitted late at night. The delivery was actually faster than first stated,

A.H.

Well if you are creative and like welding that is the place to start! Going there feel like working in your own shop with a bunch of buddies.

Z.K.

Nice service & product .

J.N.

There is a guy on the back that was so rude when dealing with him.
The time for the order takes more than a week

B.H.

The tool steel that’s pre-cut at the front of the store needs to be properly priced. On two occasions when I went to purchase some it took the staff quite a long time to find the price in the system. At one point one of your staff was just about to give up and let me take it.

A.B.

Great pricing, quick pick up, staff super friendly in person. Smarten up on the phone calls; never pick up, when phone picked up placed on hold forever, numerous times, slightly rudish on phone. Consider a call center

I.M.

Products variety
Prices
Small pieces
Fast service

Boris Barbir

Service is quick and friendly.

C.M.

Product Good & Service very good

J.P.

I like that I can buy small orders of your products and you offer a variety of materials.

Mark Slock

Orders are ready quickly and are accurate.

Delivery is an added bonus.

Mark

B.

I got the price and product back quickly. Thanks

J.A.

Most dimensions of steel are in stock, and there’s no minimum order size.

Ramesh Raina

Your Sales officer Ms Paige has excellent passion for work. She seems to be dedicated and hardworking professional

Joey

Custom size and most common metals available, service is good.

P.T.

Website has good selection and is easy to use, additional forming service are beneficial and prices seem reasonable.

J.C.

Great customer service and they will find the right size of metal that you need.

Danny Sarlat

Fair pricing and Excellent staff!!

B.H.

I found it a bit difficult to get in touch with people.

I.S.

great response to our requests

Birinder Deol

You were able to rectify my problem

B.P.

Excellent customer service, quick response and on time delivery.

Tony Leung

reasonable price and fast service

Joseph Beaton

Always quick with quotes and delivery. Always great service.

B.S.

Fast service, good selection of materials

Jose Castro

The variety of metals available at a great price. Locations make it very convenient.

H.P.

It was quick and easy to get the items I needed.

P.O.

Reasonable delivery costs and quick delivery.

Fay Modeste

Awesome customer service, quick response to help

shawn jennings

walked into the store and Paul was very helpful, I ordered my material and he said that they have it in stock and will be delivered the next day.
the guys are always helpful when I go in the store.

thanks

Shawn

M.A.

It is very good

C.O.

The order desk person was very helpful and quick to take my order.
The person in the back was great too.

F.O.

Quick respond and good CSR. Glynn is good.

Debbie

I was stuck at a large installation and needed a specific size to finish the job. I was directed to Metal Supermarkets. The people there were fantastic. They cut the piece to size while I waited. I needed a hole drilled, they didn’t do it but walked me down to another unit in the complex where another company was able to drill the hole. They were so friendly and helpful. Wonderful service!

M.

Quick service

J.

on time + dont charge credit card when we ask you not too.

Dario Ferko

Good pricing and good delivery

Ameer Helmy

great

A.D.

Good same-day service, between 3 or 4 accessible locations from where I am, I generally find anything I need same day. Also, Metal Supermarkets doesn’t have much competition. The bigger suppliers can’t (or don’t want to) compete on low qty pricing. You should see one of the quotes I got from EMJ compared to one of the quotes from Metal Supermarkets……. crazy….

P.D.

Quick access to most steels

C.T.

Your website and phone messages should be updated to indicate you are closed on Saturday.

Carmelo Nerino

Didn’t have the product I needed in stock but only took a day to bring it in. Fast service