Home New Orleans Reviews See what are our customers are saying about our New Orleans Store 5820 Plauche St., Elmwood, 70123-4122 5 Star Rating - 141 reviews Powered by Listen 360 L.M. June 24, 2022 Ml A.L. June 10, 2022 You can find a plate, tubing, pipe, beams, c channel, etc , no mater the length. T.T. June 9, 2022 Metal Supermarkets are very knowledgeable and helpful about the steel products that they sell. They are always willing to help me in any way that they can. They are also competative with pricing. P.M. June 9, 2022 Wide varity.. quality materials M.T. June 3, 2022 great service, readily available product E.L. June 3, 2022 sales man was very professional. W.R. June 2, 2022 The salesman was very knowledgeable about the products and was helpful and assisting me to make the correct purchase. J.B. June 2, 2022 I have a school that teaches metal sculpture in New Orleans. We send our students to the metal sculpture store for what they need because every time I personally have gone to pick up items at the metal sculpture supermarket the gentleman working there has been very helpful. \ G.D. June 2, 2022 Good service thanks M.B. June 2, 2022 Great materials, good and straight. M.M. June 2, 2022 Great communication and easy to work with M.S. June 2, 2022 Fast, accurate, and Delivery! D.R. June 2, 2022 Very helpful when I went to the store. If I knew exactly what I needed could have called ahead of time and had it cut for me. The response on quotes/questions online needs work though. K.J. May 17, 2022 High quality, good selection, very personal service J.R. May 16, 2022 Very friendly and knowledgeable personnel. If particular requested product is not available they will either find what you need or suggest something comparable that they have on hand. They also provide expedient delivery for large material purchased. D.O. May 13, 2022 The employees here could not have made getting what I needed any easier. S.G. May 12, 2022 Excellent staff, great selection of metal items M.A. May 12, 2022 What’s good and good sellers C.N. May 12, 2022 Convenience D.A. May 10, 2022 Great service very professional thanks again C.B. May 6, 2022 THEY HAVE A VAST INVENTORY OF MANY DIFFERENT METAL MATERIALS READILY AVAILABLE. THERE CUSTOMER SERVICE IS TOP NOTCH AND THEY WERE ABLE TO SUPPLY MY MATERIALS RIGHT ON THE SPOT. GREAT EXPERIENCE W.K. May 6, 2022 They take the time to get to understand your business B.A. May 6, 2022 Made it happen B.P. May 5, 2022 small quanties, cutting, and fast service that is very good R.F. May 5, 2022 every thing on time and order fulfilled perfect G.A. May 5, 2022 I would purchase from you again. B.S. May 5, 2022 Extremely polite, helpful, friendly, and always willing to see if I need anything else other than just the sale, such as help loading in my truck. F.G. May 5, 2022 Solid clean materials and awesome staff!!! J.V. April 12, 2022 Jeff and the staff at Metal Supermarket are great. Great communication and very knowledgeable. L.S. April 12, 2022 I appreciated the quick response & turn around time. R.R. April 8, 2022 FAST SERVICE GREAT WORK NICE STAINLESS STEEL OWNER VERY HELPFULL S.W. April 6, 2022 I am very impressed with this business. They make sure that you have what they need and are very responsive. I mostly worked with Jeff for small orders but never felt that my order was less valued because of the size. I was happy to (finally) find a small quantity, cut-to-size, metal shop nearby with great price and will definitely be back! B.L. April 6, 2022 Well informed staff,nice guys .with out a doubt will use them for any future endeavors T.A. April 5, 2022 The service is the best and the product are always superior quality. T.T. April 5, 2022 Service, price and availability. M.R. April 5, 2022 excellent understanding and customer service S.S. April 5, 2022 had the product in stock. knowledgeable staff, friendly service fast delivery K.H. April 5, 2022 Personal service. Great people. They take their time to source what you need. F.P. April 5, 2022 Prompt service, gave me exactly what I needed. B.V. April 5, 2022 super fast and helpfull J.D. April 5, 2022 location, ease of ordering and pick up. selection. J.P. April 5, 2022 can buy what size you need. the service was great P.R. April 5, 2022 Staff is Extremely Helpful and friendly. Being able to purchase just the size of metal that you need is extremely helpful when you are doing a specific job and do not have the capability to buy larger amounts and just waste material N.G. April 5, 2022 Outstanding customer service. My online order got messed up but the owner and associates cleared it up quickly. L.G. April 5, 2022 Great service S.W. March 20, 2022 Quick and friendly service. Not to mention I called like 30 “sheet metal fabricators” who couldn’t do what they did in 15 minutes.. metal window guards. N.H. March 9, 2022 You have what I want. The people are very knowledgeable and helpful. A great resource for this area. T.L.K. March 9, 2022 Services at Big Easy Metals independent franchise DBA Metal Supermarkets is top notch. I needed aluminum tubing, plate and expanded to build a headache rack asap and they went above and beyond to get the pieces cut and ready to pick up by that afternoon Awesome service !!! Can’t thank them enough! Great prices on aluminum too!! G.G. March 9, 2022 Very customer oriented. D.B. March 9, 2022 Knowledgeable staff, eager to assist. Good variety of metal types. C.D. March 9, 2022 Good service. S.S.A. March 3, 2022 The large selection and customization was amazing. The reps were very kind and helpful. J.M. March 2, 2022 Service is always good and order always processed fast. Great guys there. P.P. March 2, 2022 Service is top notch ….. Matt and the gang make you feel like you are their most important customer. G.H. March 2, 2022 Matt was more than helpful. S.H. March 2, 2022 The people in customer service where very helpful and made it easy to place the order. R.F. March 2, 2022 Great helpful staff and a huge variety of metals. S.H. March 2, 2022 Very friendly and easy! D.W. March 2, 2022 great to work with W.D. February 28, 2022 Good service and quality M.C. February 17, 2022 Great service Great pricing Convenient location/ hours R.C. February 17, 2022 They had what I needed at reasonable prices. A.H. February 16, 2022 Excellent C.P. February 16, 2022 The company expedited my order and I was able to get my materials to the job site and done fast. K.R. February 16, 2022 Great staff . Wet helpful . T.B. February 16, 2022 Staff was extremely helpful and attentive to my specific needs. 10/10 service L.S. February 11, 2022 Very organized C.T. February 9, 2022 Very helpful and the staff went out of their way to help me pick out the right piping for my project. G.C. February 10, 2022 great store with unparalleled service! J.B. February 9, 2022 Convenient with friendly people eager to help J.B. February 9, 2022 Service V.G. February 9, 2022 Excellent personal service C.F. February 9, 2022 They have been great D.P. January 13, 2022 The Coast for the product was very reasonable and the customer service was excellent I will be back . J.C.P. January 8, 2022 Courteous service and accurate and quick order fulfillment. Had my order in 1/2 day. Ordered 8 pieces of 2” sch 40 pipe cut to a certain length. Was able to pick it up later that day. L.M. January 6, 2022 Friendly and very helpful people. Quick service. J.L. January 6, 2022 Great product and great service very friendly people to deal with. L.S. January 9, 2022 Your professional customer service👍 T.K. January 6, 2022 Friendly staff, quick fulfillment, and the ability to buy according to length you give them. M.S. January 6, 2022 Everyone sells their product but the guys at this location didn’t ask if I wanted one piece or a hundred. They just answered questions had ideas of their own once I explained what I needed and were the most helpful staff I have ever dealt with and at 68 I have had manny a year of interactions with vendors. Great job guys and I am using you for all my projects, thanks N.G. January 6, 2022 The attention , to the customer J.H. January 6, 2022 Thoughtful and engaging staff. Helped me find alternative solutions to my inquiry that saved about 50% on cost. A.G. January 6, 2022 Products were great but the Service was ”Second to none!!” The great staff will definitely have me coming back. C.A. January 4, 2022 Simple and sensible for projects G.R. December 15, 2021 Price and services J.G. December 14, 2021 Very professional and knowledgeable B.P. December 14, 2021 quick service! K.B. December 14, 2021 Quick response, efficiency, professionalism, friendliness. E.O. December 14, 2021 Best service great attention R.P. November 18, 2021 The owner was very knowledgeable and helpful. The selection was immense. D.J. November 16, 2021 Ease of order and range of products A.S. November 12, 2021 great guys. A++++ V.K. November 9, 2021 I was looking for 2 in OD (exactly 2 inches) steel pipe and checked Lowes, Home Depot and the American Pipes & Supply Co. – nobody had it. Metal Supermarkets was the only place, so I bought it here. Service was excellent, quality of the product was excellent too. Price was a little high though. G.N. November 9, 2021 Quick and convenient M.C. November 9, 2021 The service was great and they had the materials that I needed great place to get metal materials R.D. November 11, 2021 Fast and friendly service. G.B. November 9, 2021 The friendly and knowledgeable staff, and such a large selection at great prices. They can cut to whatever dimensions you need. M.A. October 13, 2021 Friendly staff, great customer service, and have always been able to fulfill my requests and deliver when promised. J.M. October 13, 2021 The guys were very helpful and efficient. T.R. October 7, 2021 David knows customer service. Goes the extra mile. Has a “customer first attitude”. If ever he was “secret shopped” he’d probably run the company. -[NAME REMOVED] Metairie, Louisiana W.A. October 6, 2021 courteous and helpful staff D.C. October 6, 2021 Local warehouse with good inventory. J.B. October 6, 2021 The products are good and the service is great I.W. October 6, 2021 Quality G.D. October 6, 2021 Had the materials I needed, fair price, very polite and responsive service J.M. March 2, 2022 Quick turn around and honest. N.G. September 9, 2021 willingness to cut pieces and local stock E.H. September 13, 2021 Products 1) Great quality 2) Great price Service 1) Very professional 2) Matt took his time with my unusual request, he was very knowledgeable about the products 3) David custom cut all of my aluminum diamond plating to perfection for a trailer that I was reflooring. I would highly recommend Metal Supermarket to everyone that is looking specialized high quality metals and personal services B.S. May 5, 2022 Convent for small and large quantities, friendly and knowledgeable staff, multitude of products in stock, and close to my house and work for pick up. A.D. September 5, 2021 Great service and variety of metal in stock. D.M. September 2, 2021 Super helpful and it was ready for me when I arrived P.B. August 11, 2021 Easy solution for what I was needing to do. T.P. April 5, 2022 Convenient L.S. August 5, 2021 I enjoyed my visit, the staff was great and the shop was the best-looking metal shop I have ever seen. The only negative I would say was I wanted an extra cut to a piece I had purchased and was told that would cost me extra. I could understand if I was asking for multiple cuts but one extra cut would of went a long way to leaving me a great impression R.B. August 4, 2021 Fast service friendly people J.W. August 4, 2021 Pleasure to do business with these guys! Matt and David went above and beyond to get my order done and ready for me to pick up. Some metal suppliers don’t show much interest in small orders, so it was nice to get this level of service for a small order. They get my next big order! J.T. August 4, 2021 See my revue that I posted on the website. M.C. August 4, 2021 Friendly service from the owner. No deadline imposed but quick turnaround. K.M. August 4, 2021 Great selection, fast service, knowledgeable staff, good prices. J.K. August 4, 2021 Friendly Staff. Assistance in finding and loading my order. J.R. August 4, 2021 Service is great A.H. July 17, 2021 Good product selection combined with the versatility of cut to length with excellent service is something you don’t see in this type of business. Keep up the great work David and Matt! E.H. July 12, 2021 Matt and David are Superstars when it comes to finding what you need. They can find just about anything, especially if you have time to wait on the harder to get items. They also ensure the product is worth the cost. I am so happy I found them. I highly recommend them and will definitely continue to use them. J.B. June 2, 2022 The gentleman that greet you when you arrive are very helpful !! The area in which I can look at the different sizes and pieces of steel is very well organized and I have now learned to save the receipts so when I need more pieces cut I can call ahead of time which is a time saver!! I hope that they have put on the large receipts the phone number so I can just pull it out of the file and call that number without having to look for the little receipt that sometimes doesn’t stay attached to the larger receipt. Keep up your good work as it is a Great deal of dedicated time and effort to keep any business going!! With kind regards [NAME REMOVED] the New Orleans school of Glassworks and Print making studio D.A. July 10, 2021 Good variety, quick response, good pick up times , great customer service, good products M.B. July 10, 2021 Have most everything and can get lengths you need, not 20′ pieces G.B. July 10, 2021 Personal Service Attention! J.V. July 10, 2021 Love the concept E.K. July 10, 2021 ABLE TO GET SMALL QUANTITY OF A PIECE OF METAL R.C. July 10, 2021 I like the way they do business S.S. June 10, 2021 Great service S.W. June 7, 2021 i love that you will sell me the size i need so i don’t have waste B.Q. June 4, 2021 New metal guys in town. I gave your info out to a few of my coworkers over here in the film industry. Hopefully you pick up some accounts. P.S. June 3, 2021 Sincere interest in helping the little guy, clear, honest presentation of information, friendly manner toward the customer (so rare among tradespeople). Impeccable product fabrication. M.H. June 3, 2021 good customer service and very honest P.P. March 2, 2022 Friendly service…… A.J. May 15, 2021 Awesome service, and products K.Q. May 6, 2021 Knowledgeable staff and friendliness M.S. June 2, 2022 Easy to work with, ordered my metal and it was cut and delivered quickly! G.G. May 5, 2021 Friendly, helpful staff. No minimum order amount. Good selection of materials in stock. M.S. May 5, 2021 Personal attention and being able to see the materials before I make a selection. Load more