Home Niagara Reviews See what are our customers are saying about our Niagara Store 113 Cushman Rd, Unit 43, St. Catharines, L2M 6S9 5 Star Rating - 223 reviews Powered by Listen 360 D.H. June 9, 2022 Quick friendly service. They always have what I need and the quantity I want. L.R. June 9, 2022 You’re very prompt with your orders and very helpful when I call for information. Always good service! A. June 9, 2022 Fast service. It’s the only place in the area that processes small orders fast. You always have what I need in stock. The odd time that you don’t have it, you can usually get it overnight. I like the value added services such as cutting. hole punching, etc. That saves me work. M.L. June 9, 2022 Good service, quick turn around. D.B. June 9, 2022 Small quantities at reasonable price. Web site standards and approx prices J.M. June 6, 2022 Great staff, reliable service Shawn Ste. Croix June 6, 2022 Top quality and fast and friendly service B.R. June 3, 2022 Knowledgeable and courteous sales representatives offering a range of material availability along with options. On time delivery. S.M. June 3, 2022 Great customer service. Quick turnaround. Product was as per specification. Charlene June 2, 2022 Great selection and reasonable prices. The staff are wonderful! S.P. June 2, 2022 just pricing its getting a little high compared to others Jim June 2, 2022 Timely response for a quote on a job and quick delivery once an order was placed. Gerry June 2, 2022 Great crew and minimal wait times for supplies. N.S. June 2, 2022 Great service, fast and exactly what we wanted. N.S. June 3, 2022 High quality, fair pricing, quick and friendly service. Murray June 2, 2022 St. Catharines is the best. Almost always has what we need and ready to pick up. B.J. June 2, 2022 Good service T.P. June 2, 2022 We receive excellent customer service and have no issues with the products we buy. Gregg Fortushniok June 6, 2022 They respond to emails quickly with the quotes I needed. Picking up the material was very quick. In and out within 15min. Staff friendly and informative. Definitely would buy again from Metal Supermarkets K.S. June 2, 2022 Most of all I appreciate the consistency of the incredible customer service given whenever I’m in contact with Bob and his team. They’re all incredible. S. June 2, 2022 Great Guys D.K. June 2, 2022 Convenient and close Joe Ferro May 5, 2022 the shop is well stocked, if I need to order something they get it in within a day. And the most is the service all the guy in the front or in the back getting your material ready they are a get bunch, helpful polite, really can’t say enough about them. Thanks R.F. May 5, 2022 Exceptional service – very quick and polite services. Randy Duff May 5, 2022 Accurate and quick service L.C. May 5, 2022 Great customer service, always offers options if they don’t have exactly what is needed. Leonard Herman May 5, 2022 Quick response time on quotes. My order is always ready and correct when I arrive. The staff are very friendly. W.W. May 5, 2022 GREAT PEOPLE , GREAT SERVICE S.T. May 5, 2022 Readily available Sharmian Vandenbrink April 12, 2022 Good Morning, I usually get my quote ASAP. They are close by. Convenience The Team there is very good and friendly. Toolneeds Bob Reid April 7, 2022 Great service, excellent product and the staff is very knowledgeable and always greets you a smile highly recommend these guys for your metal needs . Timothy April 6, 2022 Metal was grade A premium stock and was cut perfectly to spec. A little bit over but not too much. Quote was returned fast and ordering was easy. Item was ready for pick up later that morning. A.Q. April 5, 2022 very nice people to work with and quick on orders in stock Gary Clifford April 5, 2022 Big or small the staff is always willing to help no matter the size of my order. Bill Gibson April 5, 2022 Background: I an an Industrial Designer who designs / constructs furniture, outdoor art Installations, road approved three wheel gas powered vehicles, etc. I have been buying from the St Catharines location for over 12 years and; 1. The steel purchasd has been top quality never any defects,- the quantity, size requested and delivery time/date always meet 2. Staff: – Exceptional ! – they are always friendly, greet you warmly when you entering the premises, knowledgeable, and can assist in recommending the best product for my various design applications! For these reasons – I do not buy steel products from any other source bill gibson M.T. April 6, 2022 I love going to metal supermarkets. Great selection of metal, the guys are always helpful. Always good experience! S.I. April 5, 2022 Professional and fast service, from quotation to pickup. Products I was looking for were as described on web site and available from stock. Tom Deans from Stoney Creek, and Bob Ferry from St. Catharines facilites were very helpful. K.M. March 11, 2022 U GOT GOOD METAL STUFF . THANKS KENNETH ROBERT [LAST NAME REMOVED] Pam Stuart March 9, 2022 I like the fact that the crew in St Catharines Metal Supermarkets are very friendly and go out of their way to help you! If they dont have what you are looking for they take the time to source it for you! Thanks D.M. March 9, 2022 Friendly and helpful staff – if they don’t have the steel we require they are more than helpful to find for us. H.K. March 9, 2022 The speedy response A.S. March 2, 2022 Quick turn around, helpful sales associates, complimentary local delivery. Eric Baloga March 2, 2022 The products are excellent , service was always same day , staff was ver helpful . Terry Bearss March 2, 2022 Metal Super Market Niagara have a wide variety of metal products available, and their service is great, and orders filled promptly Mike Harrison March 2, 2022 Very helpful staff always friendly and knowledgeable about their products. Easy to pickup orders as well Paul Devitt March 2, 2022 Great guys and they always have stock for whatever I may need. B. March 2, 2022 EXCELLENT SERVICE!! PRICING IS FAIR R.R. March 2, 2022 Great service K.M. March 2, 2022 Very responsive Easy to deal with S.J. March 2, 2022 Quick and easy, great staff. Utilizing etransfer would be beneficial. Brendan Ryan March 2, 2022 I like how I can submit a project and will receive a quote on materials very quickly. I also like that I can contact the Metal Supermarket Team and ask them their opinion on materials and fit up, or ideas and they will always be willing to help me out. Chris Dalton February 16, 2022 You guys were amazing ! Your had a great price ! Great customer service and ontime delivery!!! I am actually about to place another order Gary Williams February 16, 2022 Prompt and courteous Chris Melnyk February 16, 2022 The service is why I deal with Metal Supermarket, hands down. Very easy to place an order and always timely. The office staff and the staff in the back are excellent. I also find there cutting service extremely helpful. Ron Palmer February 10, 2022 Friendly knowledgeable staff M.D. February 9, 2022 Great selection Fast easy to deal with Reasonable cost Ben Tomiuck February 10, 2022 They were amazing and complemented my order quickly and for an amazing price and with a great sense of humour, they are great. Gord Potter February 9, 2022 Staff friendly and very quick to get order ready. B.B. February 9, 2022 Great attention to detail. Very customer oriented, even for small items. Thank you ! Always a pleasure. R.C. February 9, 2022 quick response for quotes & delivery D.B. February 9, 2022 Friendly staff great on delivery. easy to work with D.M. February 9, 2022 Very helpful and friendly service! T. February 9, 2022 customer service is exceptional. C.M. January 13, 2022 Great service, knowledgeable staff, quick responses. P.T. January 6, 2022 Everyone was friendly and helpful. Todd Melville January 6, 2022 Responsive and respectable. I.L. January 6, 2022 Friendly staff. Have the material I’m looking for on hand. Reasonably priced. Don’t have to deal with pinterest Moms and their latest vision. Bob Durk January 6, 2022 I have found that even for small requests, Tim and the Team at Metal Supermarkets provide great turn around time, Thank you! B.C. January 6, 2022 I appreciate the fast service including cutting A. December 14, 2021 You usually havè a good selection John December 14, 2021 High-quality Great products, always quick to have product machined and ready to go for pickup on a moment’s notes, the staff is very knowledgeable and great to deal with. Dave De Grave December 14, 2021 Ordered by phone by the time I got there my metal was cut and ready. Great friendly fast service highly recommend D.A. December 14, 2021 Good people providing courteous, professional service. C.K. December 14, 2021 Small quantities of metal available quickly. D.P. December 14, 2021 You are doing fine. Friendly service, prompt delivery, and convenient. R.B.A. December 14, 2021 Delivery is fast, and material has the highest quality in the market. Trevor Bezo November 17, 2021 Great services and response time. Always has what I need or can get it quickly. Reasonable price. R.N. November 16, 2021 good fast service Debra Cake November 16, 2021 Fast response time and delivery Blair Watson November 16, 2021 Always Great service for Hygrade Precast I.K. November 16, 2021 Pricing, other than that all is good A. June 9, 2022 The service is always friendly, efficient and fast! You always have everything I need in stock, and on the odd chance that you don’t you can get it within a day. E. November 16, 2021 convenient Tony Kaluzny November 10, 2021 Great service and they deliver what I need. C.P. June 10, 2022 Great service Stephen Lawrence November 9, 2021 Fast Accurate & Friendly Richard November 9, 2021 Easy ordering and pick up Mark And Doug November 9, 2021 ALWAYS HAVE STOCK AND WILL CUT TO MY NEEDS S.P. November 9, 2021 Would love to see the drops before I order when I am there Some times we just grab theam instead of have you guys cut full lengths D.M. November 9, 2021 quick pricing, custom cuts and drilling, fast turnaround C.V. November 9, 2021 Fast friendly service. Steve Koppelaar November 9, 2021 Friendly/helpful service, quality work, on time. Joe Vrban October 17, 2021 They are able to supply a wide range of shapes and sizes of metals in small or large quantities with excellent customer service. R.B. October 13, 2021 Good service. Had what I needed in stock. D.W. October 13, 2021 Cut to size S. October 6, 2021 quick turnaround and efficient ordering process. Tim Loder October 6, 2021 I can get what I need pretty quickly without having to order from a large supplier, especially for smaller projects. T.T. October 6, 2021 Efficient R.C. October 6, 2021 Speedy service M.D. October 6, 2021 You guys always have what I need, or you can get it quickly! Freindly staff. Very helpful! William Sensabaugh September 9, 2021 All services were prompt and accurate. Quick response with quotes and delivery. Hans September 9, 2021 always have in stock or next day , very friendly Stuart September 3, 2021 Great service, everyone is great at the St. Catharines location. Bonnie September 2, 2021 Fast efficient service with good prices Emilio Egizii August 11, 2021 Quick and friendly service and good prices. A.M. August 11, 2021 Easy to purchase T.D. August 11, 2021 excellent services J.E. April 5, 2022 Great service and friendly staff. Very helpful. Yvan Poulin August 5, 2021 Excellent service – If you can find a better place for your metal needs and services, please let me know, bet you won’t. Marc August 4, 2021 Service R.A. August 4, 2021 Huge selection of products available. V.T. August 4, 2021 Good friendly service, and great variety of products Joe Ferro May 5, 2022 friendly staff, great service, have what you need, good prices couldn’t ask for more. Joe Ferro Roland August 4, 2021 The experience starts with someone answering the phone. From there the knowledgeable staff they provide price and availabilty. We have product cut to our needs. They exceed expectations by having the product ready and waiting prior to the scheduled completion time. Metal Supermarket is a key vendor in support of our manufacturing business. Chris Melnyk February 16, 2022 Excellent service. C. August 4, 2021 very helpful staff! J. July 19, 2021 its good Greg July 13, 2021 I have been dealing with Metal supermarkets for the better part of 5 years and have yet to be disappointed. All the products I need have been in stock and cut true. M. July 12, 2021 Friendly and knowledgeable staff and extremely fast turn around times. M.P. July 12, 2021 Staff were professional and knowledgeable. Bent plate was accurate per drawing submitted. Quick turnaround. Web site is well thought out listing products. Brad March 2, 2022 Excellent service!!! Excellent product!!! A.M. July 12, 2021 Your company is always quick to respond with a quote & material Specs. Delivery is always great. Jim Hatcher July 12, 2021 Convenient Paul Desruisseaux July 11, 2021 Great service and very helpful with questions and quotes. Customer service is stellar. S.S. July 10, 2021 Put current prices online. Luis Aragon July 10, 2021 prompt friendly quotes and service. Adam July 10, 2021 Great service and quick turn around time. Tony Dorante July 10, 2021 Excellent staff at St. Catharines location. Well stocked. R.K. July 10, 2021 Fast and friendly Andreas Porthaniou July 10, 2021 To be able to buy as much as needed, and cut to size! Forming to size, is a plus! Recomented! N. July 10, 2021 Fast and speedy service and most materials are available at all times R.P. July 10, 2021 Informal, friendly and prompt J.R. July 10, 2021 You can get what you want for the most part, and quickly. J.B. July 10, 2021 Quick, precise and accommodating! sallah hamdani June 10, 2021 Knowledge and Service. John Lacroix June 10, 2021 Great service, wide selection, friendly people josh June 10, 2021 They pretty much always have what I need and the guys there are great to talk to and work with!! C.P. June 10, 2021 Response time to inquiries, price and production time! S.G. June 5, 2021 EVERYTHING Carly June 3, 2021 Product always good and the staff excellent very friendly. Great people to deal with 👍 J.H. June 3, 2021 when you cut the metal I need it’s cut perfect Mike Harrison March 2, 2022 They made picking up material easy even with pandemic restrictions, and called to clarify different alloys and measurements instead of going for the highest price. Very friendly, definitely recommend. J.W. June 3, 2021 Great service and customer service was quick to quote and pick up was easy A. December 14, 2021 Nothing D.W. June 3, 2021 All good. Tim always looks after us well. Thanks J.V. June 3, 2021 The personnel are always polite and helpful R.S. June 3, 2021 Prompt, knowledegable, friendly staff, even on the small orders I have placed. Fantastic inventory. Excellent shopping experience R.R. June 3, 2021 Very knowledgeable, helpful, and totally understanding that we are not all experts in the field of metal products. I would recommend this company to anyone looking for metal products, they are always my first call. Rob [LAST NAME REMOVED] G.G. June 3, 2021 Good job as always guys !!! B.H. June 3, 2021 Fast service! G.W. June 3, 2021 They had what I needed on the shelf D.A.L. June 3, 2021 great quality and superior customer service Trevor Dunscombe May 12, 2021 The service is fantastic. They had exactly what I needed at far less than the big box stores are charging. Highly recommend Sam May 10, 2021 great service K. May 7, 2021 Service is fantastic. Products are good Steve Papetti May 7, 2021 Great service Lots of materials in stock Good prices J.G. May 6, 2021 Fantastic selection and great service! As a hobbyist they make me feel welcome with small orders. Metal Supermarkets rock! Thank you for your help, patience and preservation with my recent order! Gerry June 2, 2022 Everyone there is very helpful & friendly. Always great service. Gerry Glen May 6, 2021 Fast and friendly service. This was my first time using Metal Supermarkets in St. Catharines and I would certainly use them again and recommend them to others. I was very happy with their service and quality of the material I purchased. I was also very impressed with their fast service. Matt Warankie May 6, 2021 Great staff super easy to call ahead and have it ready when you get there and great prices Gary Williams February 16, 2022 Great service, prompt delivery and or pick up. M.R. May 5, 2021 Everything all in one place. The service is great G.B. May 5, 2021 fast and efficient Robert May 5, 2021 The staff have been very helpful to me. Helder Martinho May 19, 2021 Excellent customer service! Quick response to my questions and got exactly what I needed! C. June 2, 2022 Always friendly and informative, customer service is great and so is the products they carry. C.D. May 5, 2021 A 27% increase in the price of steel from Jan to April seemed high. Other than that, you guys are great!!! Dustin May 5, 2021 Friendly staff, Jake is always helpful and professional. Good prices and convenient James Smith May 5, 2021 Very good pricing and service, had exactly what I needed. R.H. May 5, 2021 Excellent customer service Patrick Devaux May 5, 2021 Very good service fast and friendly David Barrett May 5, 2021 Always in stock, cut to any size, great staff, always pleasant no matter how small your order is. Great pricing. Sean May 5, 2021 Exactly as ordered and timely Richard Lilley May 5, 2021 Fast service Brock Husak May 5, 2021 Fast, Simple, Polite Staff Owen Smith May 5, 2021 Fantastic quick service, accurate, very easy to work with on a B2B level. K.M. January 27, 2022 Good service K.P. April 9, 2021 Inventory is excellent! They have almost everything you could need to complete any project. J. April 9, 2021 good people great service great selection fair price D.S. April 6, 2021 Staff is great, just like the service. Tonnes to choose from! R.M. April 5, 2021 Extremely convienient – buy what you need. Bend it, punch it… It’s my new favourite place to shop. I only wish they carried beer and clothing! K.V. April 5, 2021 Pricing is extremely high, However, you work hard to get what we need in a hurry. Which is most of the time. Bob Durk April 5, 2021 We generally have smaller orders, and Metal Supermarket is always willing to help. Shawn April 3, 2021 Good service for the regular person. Thanks A question would it be possible to get the piece. Of stock I bought trimmed 1 inch cut off. Thanks Shawn inkol. Bill Randall April 2, 2021 quick to respond and quick to fulfilment Dave Warren April 2, 2021 Great service and friendly staff R.C. April 2, 2021 Great customer service and prompt order processing Vern April 2, 2021 Good service Pleasant people Ken Lamb April 2, 2021 Tim was great to deal with and appreciated his communication. Gerry Wilsher April 2, 2021 I needed a small bit off steel to make an exhaust bracket for my motorcycle, no problem next day had it ready for me, thank work out great Dave Johnston April 2, 2021 I’ve been doing business with you guys for many years, you employ true professionals with people skills second to none and a wide variety of materials. If you don’t stock what I’m looking for you bring it in, never have I been told you can’t get it, absolutely prime customer service! My most recent (good size) order was cut square and to exact length (as always)…….confirming my testament! Thank you and I’ll be calling every time I need materials! A. April 2, 2021 You always have exactly what I need, when I need it. Service is fast, friendly and efficient. Eric Stevens March 9, 2021 Great bunch of guys. They’re professional while still being personable and competent. K.C. March 4, 2021 Friendly staff, great prices & easy to order process R.T. March 2, 2021 Friendly and fast service. Nicholas March 2, 2021 Great customer service. Product is always is stock and turnaround time for custom pieces is fast. Can’t beat your prices anywhere else. Wayne Smith March 2, 2021 Staff is always very helpful about providing the materials I need or ordering in material if they do not have in stock what I am looking for. Gerald Hoover March 2, 2021 ease and convenient . M.A. March 2, 2021 Great quality Reasonable prices Quick turnaround M.P. March 2, 2021 Fast service, good product M.M. March 2, 2021 Great guys great product Ron Bergsma March 2, 2021 Tim was a big help, product was awesome (polished diamond plate), and ready for pickup when quoted. G.P. February 9, 2022 Staff is great to work with. L.L. March 2, 2021 Fast, reasonably priced, friending service, good quality products. Jeff Sider February 12, 2021 great service and always have what im looking for. Stuart February 11, 2021 Friendly staff, material is always in stock. Tim Loder February 11, 2021 I like the people not the product. Dean Sahs February 11, 2021 Nice to buy just what you need for a particular job, material is cut accurate and in a timely manner, staff know their stuff. R.V. February 11, 2021 great products and service is fantastic! J. February 11, 2021 Fast, convenient, efficient M.R. February 6, 2021 Customer service is always very professional and friendly and willing to answer any questions you may have. Orders are filled very quickly and efficiently and always cut to correct lengths. Matt R. Turpin February 5, 2021 I called on my way to the store and my material was cut and ready when I arrived! Ted February 4, 2021 I bought only what I needed price was fair for that privilege thanks J. February 4, 2021 Service Lincoln Bomberry February 4, 2021 good quality and fast service Paul Devitt March 2, 2022 Great guys to deal with, always a pleasure going there. L.B. February 4, 2021 Great service. Trevor Taylor February 4, 2021 Fast, easy, efficient. I sent email, got a quote and picked it up within a few hours. Very satisfied! Paul Albert February 4, 2021 Easy to talk to a real person. Extremely friendly place. They are very helpful and above all, how quick and efficient they are able to prepare an order. One of the best company I ever had the pleasure to deal with. T.G. February 4, 2021 Service was great Kevin Zeoli February 4, 2021 Friendly, knowledgeable staff. Fast & easy ordering. K. February 4, 2021 I like dealing here because you get what you need, and you get it fast. The guys that are there are really helpful J.L. February 4, 2021 Always a pleasure to deal with. Load more