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See what are our customers are saying about our Niagara Store

113 Cushman Rd, Unit 43, St. Catharines, L2M 6S9

5 Star Rating - 223 reviews

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D.H.

June 9, 2022

Quick friendly service. They always have what I need and the quantity I want.

L.R.

June 9, 2022

You’re very prompt with your orders and very helpful when I call for information. Always good service!

A.

June 9, 2022

Fast service. It’s the only place in the area that processes small orders fast. You always have what I need in stock. The odd time that you don’t have it, you can usually get it overnight. I like the value added services such as cutting. hole punching, etc. That saves me work.

M.L.

June 9, 2022

Good service, quick turn around.

D.B.

June 9, 2022

Small quantities at reasonable price. Web site standards and approx prices

J.M.

June 6, 2022

Great staff, reliable service

Shawn Ste. Croix

June 6, 2022

Top quality and fast and friendly service

B.R.

June 3, 2022

Knowledgeable and courteous sales representatives offering a range of material availability along with options. On time delivery.

S.M.

June 3, 2022

Great customer service. Quick turnaround. Product was as per specification.

Charlene

June 2, 2022

Great selection and reasonable prices. The staff are wonderful!

S.P.

June 2, 2022

just pricing its getting a little high compared to others

Jim

June 2, 2022

Timely response for a quote on a job and quick delivery once an order was placed.

Gerry

June 2, 2022

Great crew and minimal wait times for supplies.

N.S.

June 2, 2022

Great service, fast and exactly what we wanted.

N.S.

June 3, 2022

High quality, fair pricing, quick and friendly service.

Murray

June 2, 2022

St. Catharines is the best. Almost always has what we need and ready to pick up.

B.J.

June 2, 2022

Good service

T.P.

June 2, 2022

We receive excellent customer service and have no issues with the products we buy.

Gregg Fortushniok

June 6, 2022

They respond to emails quickly with the quotes I needed.
Picking up the material was very quick. In and out within 15min.
Staff friendly and informative.
Definitely would buy again from Metal Supermarkets

K.S.

June 2, 2022

Most of all I appreciate the consistency of the incredible customer service given whenever I’m in contact with Bob and his team. They’re all incredible.

S.

June 2, 2022

Great Guys

D.K.

June 2, 2022

Convenient and close

Joe Ferro

May 5, 2022

the shop is well stocked, if I need to order something they get it in within a day. And the most is the service all the guy in the front or in the back getting your material ready they are a get bunch, helpful polite, really can’t say enough about them. Thanks

R.F.

May 5, 2022

Exceptional service – very quick and polite services.

Randy Duff

May 5, 2022

Accurate and quick service

L.C.

May 5, 2022

Great customer service, always offers options if they don’t have exactly what is needed.

Leonard Herman

May 5, 2022

Quick response time on quotes. My order is always ready and correct when I arrive. The staff are very friendly.

W.W.

May 5, 2022

GREAT PEOPLE , GREAT SERVICE

S.T.

May 5, 2022

Readily available

Sharmian Vandenbrink

April 12, 2022

Good Morning,

I usually get my quote ASAP.
They are close by. Convenience
The Team there is very good and friendly.

Toolneeds

Bob Reid

April 7, 2022

Great service, excellent product and the staff is very knowledgeable and always greets you a smile highly recommend these guys for your metal needs .

Timothy

April 6, 2022

Metal was grade A premium stock and was cut perfectly to spec. A little bit over but not too much. Quote was returned fast and ordering was easy. Item was ready for pick up later that morning.

A.Q.

April 5, 2022

very nice people to work with and quick on orders in stock

Gary Clifford

April 5, 2022

Big or small the staff is always willing to help no matter the size of my order.

Bill Gibson

April 5, 2022

Background: I an an Industrial Designer who designs / constructs furniture, outdoor art Installations, road approved three wheel gas powered vehicles, etc. I have been buying from the St Catharines location for over 12 years and;

1. The steel purchasd has been top quality never any defects,- the quantity, size
requested and delivery time/date always meet

2. Staff: – Exceptional ! – they are always friendly, greet you warmly when you entering the
premises, knowledgeable, and can assist in recommending the best product for my
various design applications!

For these reasons – I do not buy steel products from any other source

bill gibson

M.T.

April 6, 2022

I love going to metal supermarkets. Great selection of metal, the guys are always helpful.

Always good experience!

S.I.

April 5, 2022

Professional and fast service, from quotation to pickup. Products I was looking for were as described on web site and available from stock. Tom Deans from Stoney Creek, and Bob Ferry from St. Catharines facilites were very helpful.

K.M.

March 11, 2022

U GOT GOOD METAL STUFF . THANKS KENNETH ROBERT [LAST NAME REMOVED]

Pam Stuart

March 9, 2022

I like the fact that the crew in St Catharines Metal Supermarkets are very friendly and go out of their way to help you! If they dont have what you are looking for they take the time to source it for you! Thanks

D.M.

March 9, 2022

Friendly and helpful staff – if they don’t have the steel we require they are more than helpful to find for us.

H.K.

March 9, 2022

The speedy response

A.S.

March 2, 2022

Quick turn around, helpful sales associates, complimentary local delivery.

Eric Baloga

March 2, 2022

The products are excellent , service was always same day , staff was ver helpful .

Terry Bearss

March 2, 2022

Metal Super Market Niagara have a wide variety of metal products available, and their service is great, and orders filled promptly

Mike Harrison

March 2, 2022

Very helpful staff always friendly and knowledgeable about their products. Easy to pickup orders as well

Paul Devitt

March 2, 2022

Great guys and they always have stock for whatever I may need.

B.

March 2, 2022

EXCELLENT SERVICE!!
PRICING IS FAIR

R.R.

March 2, 2022

Great service

K.M.

March 2, 2022

Very responsive
Easy to deal with

S.J.

March 2, 2022

Quick and easy, great staff. Utilizing etransfer would be beneficial.

Brendan Ryan

March 2, 2022

I like how I can submit a project and will receive a quote on materials very quickly. I also like that I can contact the Metal Supermarket Team and ask them their opinion on materials and fit up, or ideas and they will always be willing to help me out.

Chris Dalton

February 16, 2022

You guys were amazing ! Your had a great price ! Great customer service and ontime delivery!!! I am actually about to place another order

Gary Williams

February 16, 2022

Prompt and courteous

Chris Melnyk

February 16, 2022

The service is why I deal with Metal Supermarket, hands down. Very easy to place an order and always timely. The office staff and the staff in the back are excellent. I also find there cutting service extremely helpful.

Ron Palmer

February 10, 2022

Friendly knowledgeable staff

M.D.

February 9, 2022

Great selection
Fast easy to deal with
Reasonable cost

Ben Tomiuck

February 10, 2022

They were amazing and complemented my
order quickly and for an amazing price and with a great sense of humour, they are great.

Gord Potter

February 9, 2022

Staff friendly and very quick to get order ready.

B.B.

February 9, 2022

Great attention to detail. Very customer oriented, even for small items.

Thank you ! Always a pleasure.

R.C.

February 9, 2022

quick response for quotes & delivery

D.B.

February 9, 2022

Friendly staff
great on delivery.
easy to work with

D.M.

February 9, 2022

Very helpful and friendly service!

T.

February 9, 2022

customer service is exceptional.

C.M.

January 13, 2022

Great service, knowledgeable staff, quick responses.

P.T.

January 6, 2022

Everyone was friendly and helpful.

Todd Melville

January 6, 2022

Responsive and respectable.

I.L.

January 6, 2022

Friendly staff. Have the material I’m looking for on hand. Reasonably priced. Don’t have to deal with pinterest Moms and their latest vision.

Bob Durk

January 6, 2022

I have found that even for small requests, Tim and the Team at Metal Supermarkets provide great turn around time, Thank you!

B.C.

January 6, 2022

I appreciate the fast service including cutting

A.

December 14, 2021

You usually havè a good selection

John

December 14, 2021

High-quality Great products, always quick to have product machined and ready to go for pickup on a moment’s notes, the staff is very knowledgeable and great to deal with.

Dave De Grave

December 14, 2021

Ordered by phone by the time I got there my metal was cut and ready. Great friendly fast service highly recommend

D.A.

December 14, 2021

Good people providing courteous, professional service.

C.K.

December 14, 2021

Small quantities of metal available quickly.

D.P.

December 14, 2021

You are doing fine. Friendly service, prompt delivery, and convenient.

R.B.A.

December 14, 2021

Delivery is fast, and material has the highest quality in the market.

Trevor Bezo

November 17, 2021

Great services and response time. Always has what I need or can get it quickly. Reasonable price.

R.N.

November 16, 2021

good fast service

Debra Cake

November 16, 2021

Fast response time and delivery

Blair Watson

November 16, 2021

Always Great service for Hygrade Precast

I.K.

November 16, 2021

Pricing, other than that all is good

A.

June 9, 2022

The service is always friendly, efficient and fast! You always have everything I need in stock, and on the odd chance that you don’t you can get it within a day.

E.

November 16, 2021

convenient

Tony Kaluzny

November 10, 2021

Great service and they deliver what I need.

C.P.

June 10, 2022

Great service

Stephen Lawrence

November 9, 2021

Fast Accurate & Friendly

Richard

November 9, 2021

Easy ordering and pick up

Mark And Doug

November 9, 2021

ALWAYS HAVE STOCK AND WILL CUT TO MY NEEDS

S.P.

November 9, 2021

Would love to see the drops before I order when I am there
Some times we just grab theam instead of have you guys cut full lengths

D.M.

November 9, 2021

quick pricing, custom cuts and drilling, fast turnaround

C.V.

November 9, 2021

Fast friendly service.

Steve Koppelaar

November 9, 2021

Friendly/helpful service, quality work, on time.

Joe Vrban

October 17, 2021

They are able to supply a wide range of shapes and sizes of metals in small or large quantities with excellent customer service.

R.B.

October 13, 2021

Good service. Had what I needed in stock.

D.W.

October 13, 2021

Cut to size

S.

October 6, 2021

quick turnaround and efficient ordering process.

Tim Loder

October 6, 2021

I can get what I need pretty quickly without having to order from a large supplier, especially for smaller projects.

T.T.

October 6, 2021

Efficient

R.C.

October 6, 2021

Speedy service

M.D.

October 6, 2021

You guys always have what I need, or you can get it quickly! Freindly staff. Very helpful!

William Sensabaugh

September 9, 2021

All services were prompt and accurate. Quick response with quotes and delivery.

Hans

September 9, 2021

always have in stock or next day , very friendly

Stuart

September 3, 2021

Great service, everyone is great at the St. Catharines location.

Bonnie

September 2, 2021

Fast efficient service with good prices

Emilio Egizii

August 11, 2021

Quick and friendly service and good prices.

A.M.

August 11, 2021

Easy to purchase

T.D.

August 11, 2021

excellent services

J.E.

April 5, 2022

Great service and friendly staff. Very helpful.

Yvan Poulin

August 5, 2021

Excellent service – If you can find a better place for your metal needs and services, please let me know, bet you won’t.

Marc

August 4, 2021

Service

R.A.

August 4, 2021

Huge selection of products available.

V.T.

August 4, 2021

Good friendly service, and great variety of products

Joe Ferro

May 5, 2022

friendly staff, great service, have what you need, good prices
couldn’t ask for more.

Joe Ferro

Roland

August 4, 2021

The experience starts with someone answering the phone. From there the knowledgeable staff they provide price and availabilty. We have product cut to our needs. They exceed expectations by having the product ready and waiting prior to the scheduled completion time. Metal Supermarket is a key vendor in support of our manufacturing business.

Chris Melnyk

February 16, 2022

Excellent service.

C.

August 4, 2021

very helpful staff!

J.

July 19, 2021

its good

Greg

July 13, 2021

I have been dealing with Metal supermarkets for the better part of 5 years and have yet to be disappointed. All the products I need have been in stock and cut true.

M.

July 12, 2021

Friendly and knowledgeable staff and extremely fast turn around times.

M.P.

July 12, 2021

Staff were professional and knowledgeable.
Bent plate was accurate per drawing submitted.
Quick turnaround.

Web site is well thought out listing products.

Brad

March 2, 2022

Excellent service!!! Excellent product!!!

A.M.

July 12, 2021

Your company is always quick to respond with a quote & material Specs. Delivery is always great.

Jim Hatcher

July 12, 2021

Convenient

Paul Desruisseaux

July 11, 2021

Great service and very helpful with questions and quotes.

Customer service is stellar.

S.S.

July 10, 2021

Put current prices online.

Luis Aragon

July 10, 2021

prompt friendly quotes and service.

Adam

July 10, 2021

Great service and quick turn around time.

Tony Dorante

July 10, 2021

Excellent staff at St. Catharines location. Well stocked.

R.K.

July 10, 2021

Fast and friendly

Andreas Porthaniou

July 10, 2021

To be able to buy as much as needed, and cut to size!
Forming to size, is a plus!
Recomented!

N.

July 10, 2021

Fast and speedy service and most materials are available at all times

R.P.

July 10, 2021

Informal, friendly and prompt

J.R.

July 10, 2021

You can get what you want for the most part, and quickly.

J.B.

July 10, 2021

Quick, precise and accommodating!

sallah hamdani

June 10, 2021

Knowledge and Service.

John Lacroix

June 10, 2021

Great service, wide selection, friendly people

josh

June 10, 2021

They pretty much always have what I need and the guys there are great to talk to and work with!!

C.P.

June 10, 2021

Response time to inquiries, price and production time!

S.G.

June 5, 2021

EVERYTHING

Carly

June 3, 2021

Product always good and the staff excellent very friendly. Great people to deal with 👍

J.H.

June 3, 2021

when you cut the metal I need it’s cut perfect

Mike Harrison

March 2, 2022

They made picking up material easy even with pandemic restrictions, and called to clarify different alloys and measurements instead of going for the highest price. Very friendly, definitely recommend.

J.W.

June 3, 2021

Great service and customer service was quick to quote and pick up was easy

A.

December 14, 2021

Nothing

D.W.

June 3, 2021

All good. Tim always looks after us well.

Thanks

J.V.

June 3, 2021

The personnel are always polite and helpful

R.S.

June 3, 2021

Prompt, knowledegable, friendly staff, even on the small orders I have placed. Fantastic inventory. Excellent shopping experience

R.R.

June 3, 2021

Very knowledgeable, helpful, and totally understanding that we are not all experts in the field of metal products. I would recommend this company to anyone looking for metal products, they are always my first call.

Rob [LAST NAME REMOVED]

G.G.

June 3, 2021

Good job as always guys !!!

B.H.

June 3, 2021

Fast service!

G.W.

June 3, 2021

They had what I needed on the shelf

D.A.L.

June 3, 2021

great quality and superior customer service

Trevor Dunscombe

May 12, 2021

The service is fantastic. They had exactly what I needed at far less than the big box stores are charging. Highly recommend

Sam

May 10, 2021

great service

K.

May 7, 2021

Service is fantastic.
Products are good

Steve Papetti

May 7, 2021

Great service
Lots of materials in stock
Good prices

J.G.

May 6, 2021

Fantastic selection and great service! As a hobbyist they make me feel welcome with small orders. Metal Supermarkets rock! Thank you for your help, patience and preservation with my recent order!

Gerry

June 2, 2022

Everyone there is very helpful & friendly. Always great service. Gerry

Glen

May 6, 2021

Fast and friendly service. This was my first time using Metal Supermarkets in St. Catharines and I would certainly use them again and recommend them to others. I was very happy with their service and quality of the material I purchased. I was also very impressed with their fast service.

Matt Warankie

May 6, 2021

Great staff super easy to call ahead and have it ready when you get there and great prices

Gary Williams

February 16, 2022

Great service, prompt delivery and or pick up.

M.R.

May 5, 2021

Everything all in one place. The service is great

G.B.

May 5, 2021

fast and efficient

Robert

May 5, 2021

The staff have been very helpful to me.

Helder Martinho

May 19, 2021

Excellent customer service! Quick response to my questions and got exactly what I needed!

C.

June 2, 2022

Always friendly and informative, customer service is great and so is the products they carry.

C.D.

May 5, 2021

A 27% increase in the price of steel from Jan to April seemed high. Other than that, you guys are great!!!

Dustin

May 5, 2021

Friendly staff, Jake is always helpful and professional. Good prices and convenient

James Smith

May 5, 2021

Very good pricing and service, had exactly what I needed.

R.H.

May 5, 2021

Excellent customer service

Patrick Devaux

May 5, 2021

Very good service fast and friendly

David Barrett

May 5, 2021

Always in stock, cut to any size, great staff, always pleasant no matter how small your order is. Great pricing.

Sean

May 5, 2021

Exactly as ordered and timely

Richard Lilley

May 5, 2021

Fast service

Brock Husak

May 5, 2021

Fast, Simple, Polite Staff

Owen Smith

May 5, 2021

Fantastic quick service, accurate, very easy to work with on a B2B level.

K.M.

January 27, 2022

Good service

K.P.

April 9, 2021

Inventory is excellent! They have almost everything you could need to complete any project.

J.

April 9, 2021

good people
great service
great selection
fair price

D.S.

April 6, 2021

Staff is great, just like the service. Tonnes to choose from!

R.M.

April 5, 2021

Extremely convienient – buy what you need. Bend it, punch it… It’s my new favourite place to shop. I only wish they carried beer and clothing!

K.V.

April 5, 2021

Pricing is extremely high, However, you work hard to get what we need in a hurry. Which is most of the time.

Bob Durk

April 5, 2021

We generally have smaller orders, and Metal Supermarket is always willing to help.

Shawn

April 3, 2021

Good service for the regular person. Thanks A question would it be possible to get the piece.
Of stock I bought trimmed 1 inch cut off. Thanks Shawn inkol.

Bill Randall

April 2, 2021

quick to respond and quick to fulfilment

Dave Warren

April 2, 2021

Great service and friendly staff

R.C.

April 2, 2021

Great customer service and prompt order processing

Vern

April 2, 2021

Good service
Pleasant people

Ken Lamb

April 2, 2021

Tim was great to deal with and appreciated his communication.

Gerry Wilsher

April 2, 2021

I needed a small bit off steel to make an exhaust bracket for my motorcycle, no problem next day had it ready for me, thank work out great

Dave Johnston

April 2, 2021

I’ve been doing business with you guys for many years, you employ true professionals with people skills second to none and a wide variety of materials.
If you don’t stock what I’m looking for you bring it in, never have I been told you can’t get it, absolutely prime customer service!
My most recent (good size) order was cut square and to exact length (as always)…….confirming my testament!
Thank you and I’ll be calling every time I need materials!

A.

April 2, 2021

You always have exactly what I need, when I need it. Service is fast, friendly and efficient.

Eric Stevens

March 9, 2021

Great bunch of guys. They’re professional while still being personable and competent.

K.C.

March 4, 2021

Friendly staff, great prices & easy to order process

R.T.

March 2, 2021

Friendly and fast service.

Nicholas

March 2, 2021

Great customer service. Product is always is stock and turnaround time for custom pieces is fast. Can’t beat your prices anywhere else.

Wayne Smith

March 2, 2021

Staff is always very helpful about providing the materials I need or ordering in material if they do not have in stock what I am looking for.

Gerald Hoover

March 2, 2021

ease and convenient .

M.A.

March 2, 2021

Great quality
Reasonable prices
Quick turnaround

M.P.

March 2, 2021

Fast service, good product

M.M.

March 2, 2021

Great guys great product

Ron Bergsma

March 2, 2021

Tim was a big help, product was awesome (polished diamond plate), and ready for pickup when quoted.

G.P.

February 9, 2022

Staff is great to work with.

L.L.

March 2, 2021

Fast, reasonably priced, friending service, good quality products.

Jeff Sider

February 12, 2021

great service and always have what im looking for.

Stuart

February 11, 2021

Friendly staff, material is always in stock.

Tim Loder

February 11, 2021

I like the people not the product.

Dean Sahs

February 11, 2021

Nice to buy just what you need for a particular job, material is cut accurate and in a timely manner, staff know their stuff.

R.V.

February 11, 2021

great products and service is fantastic!

J.

February 11, 2021

Fast, convenient, efficient

M.R.

February 6, 2021

Customer service is always very professional and friendly and willing to answer any questions you may have. Orders are filled very quickly and efficiently and always cut to correct lengths.

Matt

R. Turpin

February 5, 2021

I called on my way to the store and my material was cut and ready when I arrived!

Ted

February 4, 2021

I bought only what I needed price was fair for that privilege thanks

J.

February 4, 2021

Service

Lincoln Bomberry

February 4, 2021

good quality and fast service

Paul Devitt

March 2, 2022

Great guys to deal with, always a pleasure going there.

L.B.

February 4, 2021

Great service.

Trevor Taylor

February 4, 2021

Fast, easy, efficient. I sent email, got a quote and picked it up within a few hours. Very satisfied!

Paul Albert

February 4, 2021

Easy to talk to a real person. Extremely friendly place. They are very helpful and above all, how quick and efficient they are able to prepare an order. One of the best company I ever had the pleasure to deal with.

T.G.

February 4, 2021

Service was great

Kevin Zeoli

February 4, 2021

Friendly, knowledgeable staff. Fast & easy ordering.

K.

February 4, 2021

I like dealing here because you get what you need, and you get it fast. The guys that are there are really helpful

J.L.

February 4, 2021

Always a pleasure to deal with.