See what our customers are saying about our Niagara Store

R.B.

Good selection; good service; fair prices

J.

You had stock, delivery was next day and the sales guy was very helpful..

T.D.

I walked in and was accommodated quickly. The staff was easy to work with and recommended a better product than I originally wanted.

Marcello

Everyone’s so helpful and friendly.

M.Y.

Fast service and friendly staff.

C.T.

Great customer service.

K.R.

YOU HAVE EVERYTHING I N STOCK AND ARE VERY QUICK TO FUFILL

S.

Professional suport 👍

T.

never snotty to us mere portal handy men ,unlike most electric,plumbing ,hvac places that I need parts from. They treat us like second class citizens. YOU DO NOT!!!!! A very pleasant shopping experience. Congratulations gang well done cheers [NAME REMOVED]

M.

Always prompt, accurate and courteous service

T.

I put it up on the wall, but I haven’t taken the plastic off so far everything looks good

Morgan

Good job of delivering the service quickly and with a good price. I will shop again

H.G.

Fast service, friendly, helpful and knowledgeable

George

Friendly ,good service,

P.P.

Quick, reliable – carry good stock on hand

Brett

Quick customer service and were speedy getting my order done. Will definitely be doing business again

G.D.

Very polite and order was filled quickly

R.

Material was very good quality
and the delivery /pickup timing was good

G.

the service and staff are great , and so are the produts .

Osiris

Best service and excellent customer service, product like they describe

William Baranick

Great local company that always has what I need. Highly recommended.

D.D.

Excellent fabrication to the T….

G.B.

convenience, selection and a great staff

Matt

Great service and advice.

M.

Reduce your prices

Kevin Molnar

Had what I wanted, all cut to length while I waited. Then helped load the truck. Can’t ask for better service than that.

Jason Pelletier

You guys are on it!! Ya know? Like I need this that and the other thing and it’s there, ready before the days end. Good work boys!!

D.B.

On time and as per specs. Well done.

K.M.

Easy to work with and helpfull

P.H.

Quick service and availability of product.

A.T.

All services helpful and friendly from everybody that I crossed paths with
there was a minor concern, and it was immediately addressed with supports and suggestions for solutions

S.W.

Mainly the price. I really appreciate the quick turnaround time metal supermarkets is able to provide. Its extremely convenient. However, it is a bit more costly than some other suppliers and unlikely to win against the competitors during the quoting phase.

Chris Rogers

Easy!
Your service and speed make the whole process Simple.

David Opie

I get exactly what I want, when i want it, staff are great and knowledgeable. Prices tend to be a little higher than the competition

R.

Great staff. Great products. Great service!!!

A.D.

Service is friendly. So much metal I’m stuck they always seem to have what you’re looking for.

M.

Very attentive and knowledgeable staff. Clean and organized in and around the shop.

S.H.

Always willing to help and make suggestions. Very fast turn around time.

E.N.

Good quick friendly service and almost always have what I need

S.W.

Good service

F.V.

#1 selection and great staff

J.G.

Ability to handle small orders and prices are reasonable for a small order.

Adrian Verburg

always great service and availability

Debbie Mcnaul

Excellent customer service at your Niagara location!

D.K.

Quick and convenient items

J.

Very courtious and fast service ..

Dave Plyley

Convenient, and a knowledgeable person to answer questions about material applications.

G.P.

Friendly staff.
quick service

I.G.

Better pricing.

D.

Easy, quick and professional also the candy on the desk is nice.

S.D.

Awesome variety of stock.

Marcel

Excellent store and service. I was looking for something unusual. Two 11x12x1 inch thick plates of steel for flattening photographic film, and they had just what I needed in stock. Moreover, my order was ready for pickup within an hour, and a staff member kindly helped me load the heavy plates into the car.

Tony Kaluzny

Tim and Bob are great to deal with, always helpful. All of the staff are just great.

John Anstruther

The Niagara location has looked after my steel needs with great speed, service and pricing each time I have had to reach out for assistance. As a “micro” customer, I still feel that my requests are handled with speed and efficiency, which really impresses me and allows me to fulfill my customer’s needs quickly with the right steel for the projects every time.

V.K.

They were great at helping a newbie choose what he (I😞) needed. Very friendly staff.
Thank you.

T.D.

I can speak with a person not a digital secretary, staff know what they are selling and service is quick.

L.M.

Good people. Good service.

Mike Burton

Great staff very fast excellent experience

A.

Excellent pricing
Fast service
Knowledgeable staff

S.

Receive what you want on time. Bob is a good person at dealing with customers

J.P.

Better selection. More simple fabrication options

Rudy Cinel

great service!

Eric Mcknight

Friendly and prompt service

Kirill Grebenschhikov

So helpful and good product

Debra Cake

Awesome customer service and quick delivery !!

Frank

Very ready to help you and give you the cuts of metal the you need

C.W.

quick efficient service. lots of product on hand

Len Hockley

Great customer service. Fast and ready product.

R.

Excellent service and all of the staff friendly!

H.K.

you have what we need in stock

Joe Vrban

wide selection of materials with quick delivery

Rob Ward

St Catharines store all the guys are super friendly, helpful and knowledgeable.

M.M.

Prompt responses , good availability and reasonable prices.
Good location for easy pick up.

Doug Wiley

Good service and quality

J.H.

I have dealt with Metal Supermarkets Niagara branch for 15 years or more. The pricing has almost always been very competitive, but the service has been consistently outstanding. They have very professional and knowledgeable staff who are willing to go above and beyond. They also keep a wide range of materials on hand, however, if they don’t have it they will get it in an acceptable timeframe. I would absolutely recommend them to others.

D.N.

Helpful and quick response to first time customer from outside the industry!

A.

Excellent service

D.B.

you have material that is hard to get

K.

Good selection of sizes

D.

They listen to want you and help you out. Great service.

Patrick Devaux

Outstanding place to shop.Great service.

W.

Quick.
I asked for a specific part, and they made a suggestion for something that was better suited for what I was looking for, and that was cheaper as well. These guys know their stuff.

David D'addio

Easy to deal with and always very friendly !!

R.C.

I don’t buy much steel anymore but have always been treated very well in previous purchases.

Eric

i only needed something small but it was important. they came through for me. exhalant service.

Stephen

Quality products and great customer service..i got my quote fast and detailed so I new what i was purchasing and exactly how much it was going to cost . this was my second time ordering both experiences were great and I will be using there services again

Bruce Weegar

Great personal service and quick readiness of ordered materials.

Ron Palmer

Extremely knowledgeable!! And very professional Staff!!!!!!

K.

Metal Supermarkets provides quick, accurate responses to your questions. Their product line is very extensive and provides a cut to size service so you don’t have to purchase an entire piece if not needed.

Vern

Very efficient and knowledgeable staff, great product s and expedited service!

I would highly recommend them!

R.

The customer service is outstanding.

T.

Great service

T.V.K.

– Quick to respond to my RFQ’s
– Quick turn around from the time I place the order.
– Always get what I ordered.

B.

EXCELLENT SERVICE AND PRODUCTS

G.P.

Nice, knowledgeable people, informative, helpful website.

Pat Darte

.

Bill Gibson

1. The product is ALWAYS consistent and top quality
2. For some of my builds – your off cut bins are great – I can usually find a length I need
3. THE STAFF are ALWAYS helpful, friendly and customer oriented

Jason Des Roches

Friendly, professional staff. Great selection of onsite and quickly obtainable materials. Fast accurate completion of orders.

A.L.

Great service, and clear communication

Andrew

Always have what I need. Asso iates very knowledgeable. Product usually available in shirt order.

C.G.

Highly recommended. Excellent customer service, always product availability and fast service for pick ups 🙂

B.

Large selection and knowledgeable staff.

B.C.

Quick on getting what we need. Always friendly.

B.R.

knowledgeable sales representatives with efficient service.

Paul Desruisseaux

Good quality steel at fair prices and exceptional service

M.L.

We always get great service from Bob at the St.Catharines branch!

Frank Prokator

Ok

Sylvain Tessier

My initial communication with Metal Supermarkets was done through their email form. I received a quick response to my questions and, when the time came for me to order, there were no problems. The staff was professional and knowledgeable and notified me when my order was ready for pickup. I would definitely go back to this company.

T.B.

Always quick response and product is usually there for us. Not always best price but when we need it is ready quick!

Andy

I only purchase small quantities of rod infrequently for my hobby. Being a very small scale customer, I’m very pleased with the way I am treated by the guys at the desk – very helpful, just as if I was a regular or major customer.

Dave

The orders we make are always filled not only quickly, but also correctly. The staff is courteous and helpful and there is always someone willing to help with loading.

Dave

Andreas

The service is always fast and friendly. Most things I need are in stock. The team is always willing to help.

Bob

I am very much a retail customer with a small order ( about $400)
The staff were friendly professional and looked after my order promptly and with exactly what I needed.
They make you feel your business is just as important as the large repeat customer
Thank you

Mike Kickul

The products are great, especially the selection.
What really stands out is the service – all their staff are exceptional.Their business model is something to be strived for, and envied!

Karl

The service on my small order was unexpectedly fabulous. The staff are friendly and very helpful in answering questions. Whether at the counter or in the back, everyone was excellent. Highly recommend!

L.Y.

The customer service is exceptional. Tim is always so helpful, and quick to respond to my quotes.

Joanne Sheehan

The service and the knowledge. The professionalism of the staff is amazing. They know there products and help guide you into the right product for your project

P.

From the pleasant and professional manner in which I was served not only on the phone placing my order but also the same service I received when picking it up, I highly recommend metal supermarket to everyone.
The order was exact to the measurements and done so quickly as well.
What service from start to finish!
Keep up the good work!

Gary Krawec

Good price and service.

P.B.

Services that are provided and the accuracy of supplied/requested materials

Bill Andrus

no issues , good service and good product . A fine example of a great Canadian business.

Dave Neilson

Excellent service. I was able to order just what I needed and got it quickly

Jordan Constant

have Products that I’m looking for in a very quick manner staff are very polite was not to like

Darrin Osinga

good quality and good service

O.

Helpful to choose the product

G.

I AM ABLE TO SPEAK TO A LIVE PERSON . ALSO , PEOPLE HAVE KNOWLEDGE OF THERE PRODUCTS . STOCK IS AVAILABLE .

M.

Great response time in answering questions. I appreciate that I was presented with a choice of material. Items are sold at a fair price.

Marco

Great products, great service!

D.P.

Always have what I want and fast service

C.H.

Quick, friendly, and the prices are good.

Stu

Simple and its ready when they say it will be.

Lee Woodley

Hey i still have not used my steel ,but i will.i am looking fòr more parts so i can build and complete my project. Thanks for the supply stock

K.

Great service

Ray Haley

Prompt, reasonable prices, friendly service.

L.R.

Great service and products

C.N.

Staff are very helpful and knowledgeable.

John

Great service great pricing:)

Joe

The guy at the front counter was amazing to deal with.

Very customer service oriented. I believe his name was Bob.

He took care of what I needed in no time and I left with my small order in under 15 minutes. I will be back soon for part two of my steel order for my railings in my house.

D.S.

Great fast response, nice to see good service instead of blaming all on Covid.

M.

EXCELLENT SERVICE

B.J.

you stock what I need.

J.G.

Great selection, fast and friendly!

K.

It’s nice you can buy metal by the inch. Rather than an entire stock length from the mill. I love the walk in service. It’s pricey compared to mill but very convenient. I’m always treated with respect. A very professional atmosphere. Good job guys!!

D.V.

the prompt response time to requests for quote

Bob Durk

I find that the Team at Metal Supermarket are willing to help even for small orders. It is nice to know that you can always get great service in a timely manner.

A.D.

Timely, friendly, and your ability to make appropriate recommendations.

Leslie

The gentlemen that work here are totally amazing and they fabricated exactly what I needed. As I am currently working on a new project…I will need their expertise to help me bring that one to reality. They went above and beyond my expectations, not only in the quality of their work, but the timeline was faster than expected and for a lot less money. Thank you so much… you guys knocked it out of the park.

Brad Nesbitt

Staff is always super nice and helpful. It’s also nice going somewhere they know your name and cut without prepaying.

M.

The service is great and price is good

Jason Long

The people that work there are the best thing . Very helpful , knowledgeable and patient .

M.

Your staff are professional and helpful.

John Faizi

Title: An Absolute Metal Lover’s Paradise!

Review: ⭐️⭐️⭐️⭐️⭐️

I recently had the most electrifying experience at a metal shop that I visited last week, and I simply can’t contain my excitement! From the moment I stepped foot into this heavenly realm for metal enthusiasts, I knew I had discovered a gem.

First and foremost, the shop’s ambiance was simply off the charts. The moment you enter, you are enveloped by the heavy metal vibes that resonate through every corner. The walls adorned with posters of legendary bands set the tone for what would be an epic experience. The talented staff, who were incredible experts in their own right, added to the authentic atmosphere and were always ready to assist with a smile.

The selection of merchandise available in this metal haven was beyond impressive. Whether you’re looking for CDs, vinyl records, band t-shirts, or even collectibles, this store offers a wide range of products that cater to all metal subgenres. They take great care in curating a diverse and high-quality collection, ensuring that their customers have access to the best of the best.

What truly set this metal shop apart was the knowledge and passion of the staff. They were more than just salespeople; they were fellow metalheads who genuinely engaged with customers, sharing recommendations, discussing favorite albums, and creating a sense of camaraderie. It’s a rare thing to come across an establishment that not only values the music but also fosters a tight-knit community of metal enthusiasts.

The checkout process was smooth and efficient, and the prices were fair, considering the exceptional quality of products and services offered. Moreover, the shop went above and beyond by providing a comfortable seating area where customers could relax, listen to their favorite tunes, and engage in conversations with fellow patrons. It was like a little slice of metal paradise.

In summary, this metal shop is a haven for all metal lovers, providing an unparalleled experience that goes far beyond just selling merchandise. Whether you’re a die-hard fan or simply looking to explore the world of metal, look no further. I can confidently say that I will be a loyal customer of this shop for years to come. Huge thanks to the incredible staff for their dedication and outstanding service.

If you’re seeking an unforgettable metal experience, do yourself a favor and pay a visit to this remarkable shop. Brace yourself for an onslaught of headbanging goodness! \m/

Andrew Nixon

Great communication and fast turn around getting cut to size aluminum sheet/plate. Professional quotes emailed quickly for multiple material options. Competitive pricing. Easy in/out when on site. Thanks team!.

C.O.T.

Excellent service in all respects

Mark

Very knowledgeable, capable, with great selection of steel & aluminum stock in hand.

John

The team is always willing help me find exactly what I need.

William Baranick

Service is top rate. It’s only on a rare occasion, extremely rare, that a product is not available. I highly recommend the St.Catharines Metal Supermarkets to everyone. I’ve had to use other branches around the province, but this branch is hands down the best.

S.S.

Extremely convient to order any steel or aluminum, and have shapes or sizes cut out and prepped!

E.

Great service

D.M.

Great service!

B.M.

fast service, knowledgeable and helpful staff, and quality products

R.D.

Price

M.Y.

Fast, friendly service.

D.D.

More competitive pricing.

M.

First, there is no minimum order required. Second extensive stock on hand and finally quick efficient service.

Jim Wall

Friendly, courteous, and quick service.

B.N.

Vendor is very responsive and delivery is quick. If they don’t have the item they always communicate as to when it will arrive.

M.B.

Great service

D.M.

Excellent customer service!

F.V.

Great selection always have what I need and SUPER Helpful and Friendly staff

Maz

Fast and friendly service.

N.

Service is great,product is good
We us it on a lot of finished cabinetry and the metal is exposed either painted or not . If we ask for nice smooth and low scratches they deliver

D.M.

keep giving good service!

Tony Kaluzny

Well great service. Bob and Tim always do their best to get me the material I need for my projects. Great bunch of guys in the shop always fast to help out and find me what I need.

randy Gullion

The sales staff are a pleasure to deal with and always willing to go the extra mile, whether it’s delivering your product or cutting it to size.

Great customer service

Bill Bondar

Great selection, great service, Price point on some , not all items was higher than other sources.

L.D.

Custom folding of SS to specifications was done accurately and on time Price was fair.

This was my second project folded by MS; also well done and on time.

What more could one ask for?

M.E.

You can buy only what you need some cutting included

D.H.

Professional, product cut to size and packaged well for transport.

J.V.

Wide range of products in stock and quick service

Al Mckeown

prompt, & avaiable

Clayton Letourneau

Fast courteous service.

Les Nowak

Very helpful staff. Quick turnarounds on the material.

G.W.

Great service.

C.

You always have what we need!

Bill Gibson

The crew at the st Catherines location are ALWAYS friendly – a great source of information – re the right material – for my current build – and when doing custom cutting for me – they are bang on…. They are a great ambassador for your corporate ‘ image’

R.B.

Good quality, prompt service.

P.T.

It’s always a pleasure to deal with metal Supermarkets

John

Great staff, easy to work with, quick response on getting materials Cut and prepared for you, highly recommended

M.H.

They have what you need!

John Anstruther

the Niagara shop was able to source what I needed very quickly so that the project could be completed. They are always willing to go the extra mile to try and get what we need every time if not already in the shop.

D.W.

Great service friendly staff

Paul Mcinally

Internet

Fred Regier

Custom cutting and bending is a great service for us.

D.C.

Awesome response time and quick delivery !!

Paul Devitt

Great guys, always a pleasure to pick up my steel from the St. Catharines branch!

B.

Excellent products, excellent service

C.G.

Service and Staff are prompt and efficient.

C.S.

Had exactly what I needed and great staff!

C.

The Employees are great to work with, knowledgeable, helpful, friendly and professional. They can always recommend something for a project when I am not sure exactly what I am looking for. And they keep my budget in mind and they have a large Selection available. They are my “go to” store for anything metal.

F.D.

Prompt service good material

L.B.

Customer service and availability

M.B.

Customer service at your St.Catharines store is always top notch – friendly, helpful and knowledgeable!

Gord Potter

Staff very friendly and quick to respond.

Brian Corish

Friendly, efficient service and a wide array of metal shapes and sizes.
Cheers Brian

H.R.

Good behavior and nice people

J.

Great service

Gerry

Great staff and very helpfull

J.

You can buy the amount of material you need and not have extra.

B.R.

knowledgeable staff and efficient service with pricing generally in line with the industry.

Brian Coons

Fast service, easy ordering and they load the material even if it’s poring rain or freezing cold out.

R.

Great staff. Especially the driver. I think his name is Kevin

Jeff

speed, accuracy is great

K.C.

Customer service team is always polite & fast to get me the materials I need.

M.L.

Have always had great service

Mike F

These guys are great to deal with. Huge selection of materials to choose from. I can call and get pricing quotes before starting a project. Then when I’m ready, I place my order. Everything is cut and ready for pickup within a couple of hours. Can’t ask for more than that.

N.

Variety, Service, Quality.

Debra

Reasonably priced, friendly atmosphere, accommodating. Product was exactly what I wanted.

Jason Pelletier

You guys get er done quick. “That’s what she said” also you guys have a fair price and you helped load up the material upon pick up.

J.N.

Perfect experience every single time! Don’t change a thing

M.W.

Clean and very friendly

D.M.

The ability to cut to length and punch holes in plates as required, saving us time.

I.G.

Good company to work with, fast quote response.

R.H.

Great staff and great service!

Darrin Osinga

Quality and availability

Mike Burton

Was excellent

M.E.

Great Service

J.

Quick and easy to order

J.G.

Excellent selection, reasonable prices and GREAT customer service!

Debbie Mcnaul

Excellent customer service!

Dennis Mailloux

in stock and good price

S.H.

Fast and reasonable cost

B.R.

Customer service is exceptional. Every team member is there to help you with your purchases. The recommendations are detailed and are meant to provide you with the best option in regards to materials and costs.

Gerald Cyr

Service fast

Carey Neal

The team is very responsive and easy to work with. Thank you.

Richard Lilley

Prompt couteous service

L.

Very knowledgeable and helpful. Thank you for your speedy service.

T.H.

On your website, you stated that no job is too small. Thus, I sent in my request, and my piece of custom-cut-and-drilled piece of stainless steel was summarily produced with clear communication and excellent client service. Thank you.

J.M.

Convenient, friendly. Awesome!

R.D.

Great staff sand service