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See what are our customers are saying about our Norfolk Store

1135 Lance Road, Norfolk, 23502

5 Star Rating - 82 reviews

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June 10, 2022

I got exactly what I ordered.


June 3, 2022

Helpful Staff will run quotes for me so I can turn around quickly with my customers estimates and cutting metal to desired sizes. Fast and easy.


June 2, 2022

The prices and reasonable timelines.


June 2, 2022

TJ was great. Very Helpful.


May 17, 2022

Best price. Customer Service was fantastic! Catherine went above and beyond my expectations and took care of locating a fabricator to perform the welding of the base plates and drilling of holes.

Jc Westra

May 6, 2022

Just plain excellent


April 12, 2022

Fast service – cut to order


April 5, 2022

Excellent service from initial inquiry to order to pickup. Everyone I spoke to was courteous and knowledgeable, especially TJ Palovchik who provided a quote and placed my order.


March 2, 2022

The service


March 2, 2022

Great working with the Norfolk team.


May 18, 2022

Responsiveness to email communications had not been good in the past. Good experience in person though.


February 17, 2022



February 16, 2022

great service


February 10, 2022

Friendly people, made it happen. Thanx


January 6, 2022


Verna McCrillis

December 14, 2021

You have what I need and I can get it the same day usually.


October 6, 2021

Quick turn around and exactly what I wanted.


October 6, 2021

They were at a great price and delivered on time.


September 9, 2021

availability, quick service, friendly and professional…..thanks!


March 2, 2022

Use only water in your saw. The saw only needs to cool, there’s no need for lubrication. Whatever you use in your saw is very hard to wash off before the steel can be painted and washing the steel on jobs sites isnt easy. It also interferes with the welds and makes brushing grinding dust away difficult because it makes it sticky.


September 2, 2021

On Time delivery – product met all expectations


August 9, 2021

Availability of materials, and knowledgeable staff is what I like about your products and services.


August 4, 2021

prompt on time and quick response from the sales team as well as a wide variety of materials on hand to sellect from


August 4, 2021

99% of the time you have what I am looking for and being able to provide materials at certain cut lengths and sizes is very cost affective for our application.


July 10, 2021

Rob Racine is a good businessman, he has helped us very well.

We hope to work again in the future.

Bill Rosenbaum

June 15, 2021

Availability and prices

Dahl Clark

June 10, 2021



June 3, 2021

Office staff was friendly. Stock was ready when they said it was to be ready. The material was cut to the correct length (3″ Sch 40 steel pipe x 60″, 2ea) and they carried the stock to my truck in the rain. Great service. I used the Jacksonville FL several times and got the same treatment. Kudos to all.



June 3, 2021

Quick obtained products and delivered.

Charles Lawrence

May 12, 2021

The timeliness of the response to pricing metals is very accurate and prompt. Though I haven’t yet purchased metal, I am very satisfied with the results I have seen thus far.


May 12, 2021

Easy to work with with a quality product


May 10, 2021

Cut to your size instead of getting a full 20’


May 5, 2021

Great response time and local to my facility


April 9, 2021

great place, great prices, great cut offs!


April 9, 2021

Very responsive in emails, item was backordered but came in promptly. Thanks for all the help!

Manza Garza

April 2, 2021

You normally have the items I’m searching for and you customer service is great!


April 2, 2021

The fast turn around on services when I call is superb. If they don’t have what I need in stock then it is usually available in two business days which is great. Cuts are always accurate.

Kendell Porter

April 2, 2021

Was quick and easy! Was reasonably priced 👍

Ken Lubeck

March 2, 2021

Excellent service and materials.


February 11, 2021

very quick and awesome service , needed custom stainless plates .
i got them the same day


January 8, 2021

They were very quick and had great customer service.


December 14, 2020

Staff was Super helpful and friendly. Delivery was FAST!!!


December 6, 2020

Metal Supermarket of Norfolk, VA is a very good business. The staff is friendly and know their stuff and the owner is great to work with, answering all my questions and delivering the material on time.

Bill Rosenbaum

October 12, 2020

I love the availability and price, They always have any kind and size of metal needed!


October 9, 2020

had what I needed, when I needed it.

Jim Ellis

October 5, 2020

Fast service

Mark Willette

October 3, 2020

Everything I need in the metal shop for any project. Working with metal is fun to me and making custom pieces are my passion.

The drop room always has something for me as well


October 2, 2020

Good selection and quality. Fast, friendly service. Can’t ask for much more than that.

Ralph Conway

October 2, 2020

The Norfolk store is a go to place the people are friendly and know thier jobs, rather I order 15k or 5 dollars worth of materials I get what I need. And they will go the extra mile for thier customers.

Don Sweet

September 4, 2020

Pleasant and great people to deal with, super quick service so that you can walk in and quickly pick up your metal. I ordered a piece of metal that was not in stock and received a phone call in 3 days that it was ready to pick up. Super sevice.


September 3, 2020

Customer Service is outstanding…..Thank you for all your help!!!!


September 3, 2020

Service has been spot on. When a potential problem was identified the company contacted me and wanted to verify the piece was still acceptable.


June 3, 2022

As a local business owner I us Metal Supermarket’s alot and generally find that my material is in fact proper dimensions for what I ordered. My last order was not correct even though I had a quote that was made to indicate what I was purchasing and trying to confirm on the phone. I think that the quote’s could be setup differently to indicate outer and inner dimensions in the proper order in particular to tubing and piping for I.D. and O.D. Reconfirming these sizes with customer over the phone is an important step as well.


August 5, 2020

Justin Clayton is always very helpful …
Service is great..


July 8, 2020

Competitive pricing, excellent customer service and they don’t look down their nose at me when I don’t want a 24′ stick of something.
My Norfolk store kicks the 800lb gorilla in our market right in the shins! The service is so much better that if I can get it from Metal Supermarket, I do even if it is isn’t less expensive. Great people, great resource! Thank you.


May 8, 2020

Great customer service


May 1, 2020

Widen your stock


March 4, 2020

Good products and our orders are always made as requested, very friendly and professional staff. Great service!


January 16, 2020

Awesome company!
Fast curtious service!


January 16, 2020

The ability to get a wide range of materials and the service offered by Rob Racine


January 9, 2020

As a local Welding business Owner/Welder I benefit from Metal Supermarket’s ability and enthusiasm to get quotes sent to me and metal cut and waiting for me for pickup when I need it. Being able to get material cut to dimensions needed for a single task for a customer at a reasonable price without buying extra that is not needed is making Metal Supermarkets my go to place at this time. The great staff at the Norfolk site get 2 thumbs up from me. Thank You!


December 16, 2019

Knowledges proactive staff that makes me feel as if reaching my supply objectives is also their objective. Not many vendors share this philosophy anymore.


October 7, 2019

Very fast service and professional


September 10, 2019

Have had all the products I needed at decent prices.


August 14, 2019

I needed a special type of metal for some military testing and you found it quickly and delivered on time – thank you, for such great service.

Fast, prompt and professional.


August 7, 2019

Great customer service, super nice and easy to work with!


August 7, 2019

Easy to work with, very fast service and an awsome inventory


July 12, 2019

Excellent customer service every time I need a quote and good pricing on hard to find metal ASTM’s


July 11, 2019

The product was good and the service was very good, turn around time was very good as well.


July 8, 2019

No stuffy grumps telling me I have to buy a 20′ stick!


July 5, 2019

Great service. Great price.


June 6, 2019

The convenience of getting a small amount of material so I can try something out before I need to buy large quantities of metal.


June 6, 2019

Super friendly. Gave me exactly what I needed cut to the dimensions I requested and all. Will shop here again.


June 6, 2019

very friendly. Had just what I needed at a good price.


June 5, 2019

As a local welder I often need special sizes and metal types and if Metal Supermarkets does not have it right there and available to cut they can make it happen quick from another warehouse. I really like that most cuts are only an additional $1.00. This is crucial when making estimate and crunching numbers for customers. I will for the foreseeable future be using Metal Supermarkets for my needs as a welder/business owner. Nicole has been great getting quotes to me asap and a pleasure to do business with. Thanks again!


March 15, 2019

Very helpful,reasonable prices,will be back!


January 5, 2019

They have about any shape and size I need


January 5, 2019

Nice people, good service


December 12, 2018

Great staff and competitive prices.


November 7, 2018

Great local material supplier. Beats the competition by eliminating shipping fees with lower prices including the saw cut fees. Great people with great prices. Great for time sensitive material needs. Anxious to make my next purchase from them.


October 10, 2018

convenience and service at the Norfolk store has been great!


October 9, 2018

Very great service, fast feed back on material estimates and a large assortment of material types to chose from.