Home Portland Reviews See what are our customers are saying about our Portland Store 13319 NE Whitaker Way, Portland, 97230 4.9 Star Rating - 220 reviews Powered by Listen 360 Mark Chuirch June 9, 2022 I have ordered aluminum sheet, angle and channel from you a few times with excellent results….quick service, accurate cuts and good pricing. However, I am very disappointed with the last small order–the sheet stock was cut short by 0.5 inch and the angle stock cuts varied by as much as 1/16 and weren’t square. Had to drive an hour each way to get the correct length of sheet; I trimmed the angle as needed. Employee must been having a bad day which made my day less than happy. No question, I still like your service and will be back when I need more material…..I’ll just check it before I head out the door. Mark Rick Adams June 9, 2022 You did exactly what you promised and you did it quickly and with with integrity right down to loading it into my truck. The Metal Supermarket is the best kept secret in Portland. I will personally do what I can to get the word out if you need sheet metal MS is the place to go. RTA Wilber Miller June 2, 2022 Quick shipping, easy pickup if needed, knowledge of product. A.M. May 6, 2022 Great service from great people eager to help B. May 5, 2022 When I came to pickup not all of my order was given to me. G.M. April 13, 2022 Easy to work with, reasonable prices B.E. April 5, 2022 The quick response to inquiries. T. March 4, 2022 Good price on quality products Niko Courtelis March 3, 2022 Excellent service and product at a very good price. I’m not a metal expert, but they treated as though I was in the trade. Highly recommended! Ray Christenson March 2, 2022 Ordered metal bars that needed to be cut to make 52 of them. Ordered them at 3pm Friday afternoon and received them by UPS 10 the next morning. Now that’s Customer Service !!!!! Michael Albert March 2, 2022 Just walk in and find that everyone is there to help. That is really nice today. P.S. March 2, 2022 Good service. Honest prices T. March 2, 2022 Thanks for the fast service and updates on my order! I’m not a metal pro, just a hobby worker. Very glad you don’t have minimum orders and I’ll recommend you highly if I hear of people in need of your products. M. March 2, 2022 Great, extremely fast service! Richard Swanson February 16, 2022 Great service and the Team knows what they are doing very helpful . T.S. January 13, 2022 On time and always have what I need in stock or can get it fast. Ron Younce January 6, 2022 I need steel here and there for different Hot Rod Projects that I am doing for customers and when I need steel my first and only place is to call you Folks. This last steel I bought I wish I had asked you to cut it to the sizes I needed as my 30+ year old Makita chop saw burned up half way through the first cut. So I had to go buy a new saw all good next time I will let the experts to the cutting. Thank you for always being a Go To Place for Metal!! Ron Younce R&J’s Garage Ernie Stille January 6, 2022 Friendly service , cut to size and fair prices. A.R. January 6, 2022 convenient George Roof December 15, 2021 PROMPT SERVICE D. December 14, 2021 small cuts. adaptable staff. John King December 14, 2021 Extremely fast service; high level of accuracy in sizing and grading of product; have yet to be disappointed on any level, staff members are outstanding! Lee Cobb November 16, 2021 It’s great that metal supermarkets have no minimum order. I also like that they will cut your metal to size. They were very quick to have my order ready R.S. November 9, 2021 I got what I needed, and so quickly Michael Mccarron November 9, 2021 Great price and excellent service. A rare quality these days. Thank you! I’ll be back for other projects. T.W. October 7, 2021 Fast efficient customer service and products. D. October 6, 2021 Small orders are possible and not very expensive. The quotes are generated quickly and the people on the phone are friendly. Ability to pickup and browse local store stock. I also like scrap room – usually a hobby machinist would like to have some stock of metals at lowest cost, and the size is not known ahead of time. Picking some remnants is a great option. Chris Holling October 6, 2021 Pricing and availability R.P. October 6, 2021 doing just fine Bo Neill October 6, 2021 I am totally impressed with the service and customer care I received at Metal Supermarket. Before finding my local Metal Supermarket I had visited another local metal supplier that advertised and even had a door with a sign that said DIY. The service was horrendous and they said that even if we had it we’d only sell in 20’ lengths. Brad and Carmen at Metal Supermarket were professional, helpful and cordial. I highly recommend them! Mark Hamburg October 6, 2021 Fast response, good price, arrived fast. Will buy again. A.W. October 6, 2021 Brad can get us almost anything and is always very responsive B.D. October 6, 2021 a little on the expensive side but otherwise good. Bob Wadden October 6, 2021 Great Product, Great Service in Portland, OR. R.M. September 2, 2021 You have any amount of metal I need large or small. Quick service and easy for me to pick upl Mihai Baltatescu September 2, 2021 I like the products and the service Wilber Miller June 2, 2022 Supermetal Market is quick and easy. Most common products are in stock. B.T. August 5, 2021 Quick, efficient, and reasonable prices Ov Slayden July 19, 2021 You had the material I needed. Great common sense store. Pat July 12, 2021 The people at the Portland store are amazing to work with R.M. July 12, 2021 Had the product i needed. Easy access ,good parking. In and out and on my way. Doug Rutan June 11, 2021 Good selection, and flexibility for a small or large order of material. Easy pick up. My particular order was cut to custom lengths and was spot on. Steve June 11, 2021 Good prices, quick response with quotes, fast order fills D.B. June 10, 2021 Brad and the crew do a good job. That last few times I have been in there the workload has been high for them but they take care of the customer and keep things moving. C.S. June 10, 2021 I’ve ordered through the online store and by requesting a quote. Both were good experience. When purchasing through the online store, I was expecting, but didn’t receive, an email telling me what would happen next, like, “you will receive an email when your order is ready for pick up”. J.H. June 4, 2021 Ordering was handy, they have most anything you might need, and the location is convenient. E.C. June 3, 2021 I couldn’t get exactly what I wanted but they were able to find me a good substitute. The staff was pretty helpful. M.R. June 3, 2021 Fast, easy, and good prices Gordan Fiddes June 3, 2021 Metal Supermarkets offers exactly what is needed at the requested size. Metal Supermarkets’ communication about pricing is crystal clear and convenient. Gordon Fiddes A.R. June 3, 2021 quick & convenient C.D. June 3, 2021 The guy who waited on me was kind of stiff. He wasn’t rude but he also wasn’t really helpful. Having never been to your business and not versed in your products, I felt like I awkwardly had to drag the interaction along. It was kind of off-putting. We got it done and I’m very please with my purchase but maybe just let the woman run the desk? Not sure what the answer is.🤷♀️ D. May 12, 2021 Reasonable prices, materials were in stock or next day available, cool people, easy to find in Portland. S. May 12, 2021 Fast, helpful, exact, local, affordable Christopher Furman May 6, 2021 The ease of walking in and looking at the drop off pieces and buying what is available. The folks at the front desk are vey helpful and polite. T.D. May 6, 2021 The folks who assisted me are very thorough and thoughtful. I appreciate the rapid service. R.S. May 6, 2021 No minimum order. Selection of products helpful and friendly employees C.H. May 6, 2021 Easy to send in a request and get a quote. For mt small order, same day pickup. Dave May 5, 2021 They had what I needed for a project. Great service! C.C. May 5, 2021 QUICK SERVICE AND GOOD PRICING N.E. May 5, 2021 Very reasonable pricing. Easy and fast. A.C. May 5, 2021 Fast service and convenience. Staff are always helpful. S.H. April 3, 2021 I enjoyed the market thoroughly. J.V. April 3, 2021 Had what I needed at a good price and very quick accurate response via online quote K.R. April 3, 2021 Well I like your fast service, nice people, will cut anything I need cut to any size , and great prices, and close to me. I have sent many friends to you guys . [FIRST NAME REMOVED] Rod Compton April 2, 2021 Good availability and its relatively close to my house. D.K. April 2, 2021 Selection of products, and being able to get just the amount of what I need. K.H. April 2, 2021 You had exactly the tubing I needed, and were happy to cut me a small length. Lisa Bustamante April 2, 2021 Customer service is incredible. Day service for choir pieces. Great place all around. Dean Jones April 2, 2021 Very quick response to answer questions and give quotes. Purchasing was made very easy and shipping was fast. They also had a great price for what I was buying. J. April 2, 2021 Quick and easy Jerry Fuentes March 10, 2021 What I like about the products is there’s a lot of different metals in stock. Prices are a lot cheaper than your hardware stores. I can get your material cut at the length you need it to be and it make things easier for what you’re working on or building. Turn around time was quick and staff was was easy to work with! C.L. March 9, 2021 Fast response on material quote. T.E. March 2, 2021 Portland staff is always quick to get me a price and timeframe even on funky sized requests. R.P. March 2, 2021 Price and customer friendliness. Can execute timely requests. C.D. March 2, 2021 The staff was very helpful and got the material that I needed cut well before the time I gave to pick it up. G.B. February 12, 2021 I was very happy with the interaction i had with the emploees. S.H. February 11, 2021 convenience ,good prices, and nice staff. thanks for your good work. Brook Blake February 11, 2021 Very timely and high quality packaging and product. Thanks, Brook W.B. February 4, 2021 convince S.S. February 4, 2021 Easy to work with. John / Rory / Johnny February 4, 2021 EXCELLENT CUSTOMER SERVICE NICHOLE AND BRAD ARE ALWAYS WILLING TO THE EXTRA MILE TO HELP YOU FIND WHAT YOU NEED W.W. February 4, 2021 You have what I need and turnaround rate from ordering to receiving is minimal. Lynn Nelson February 4, 2021 Cut to order, quick! Fair price. M.P. January 14, 2021 Easy, straightforward experience. As students buying for a team project, this was very quick and easy to order and pickup. Pat January 7, 2021 the people are friendly and helpful, Brad at the Portland, Oregon store is awesome to work with P.M. January 6, 2021 Easy, friendly and helpful Kevin Hal December 11, 2020 The crew at the Portland store are pretty easy to work with, and very helpful with getting materials they didn’t have. G.M.J. December 5, 2020 Easy ordering materials on-line, good inventory of shapes and sizes and material. Customer Service quick to answer questions on-line and on phone. Wade Hammerstrom December 5, 2020 Had what I needed for a good price and great service! Dave December 4, 2020 Great Service always Bart Phillips December 4, 2020 Very reasonable prices on both small quantities and cut stock. The fact that were willing to deliver sheet goods was a bonus. Scott Tabor November 8, 2020 Prompt response. A.R. November 4, 2020 convenient Stewart Low November 4, 2020 What I wanted. When I wanted it. For a price I wanted to pay. What more can I can I say? Keith Howard October 9, 2020 Brad was the greatest! He listened to what I wanted to buy and then helped understand the technical specs I needed to complete the purchase. He also went above and beyond making sure the downstream supplier received the material for processing. Mark Chuirch June 9, 2022 Great selection of in-stock metals; quick service with while you wait cutting available. P.B. October 2, 2020 The service was very prompt and friendly. Tom Madison September 10, 2020 Great price and quick service M.R. September 3, 2020 Easy customization, fast service B.B. September 3, 2020 Easy to order a small quantity at a very reasonable price. Perfect for those of us who need metal for projects rather than a source for our businesses. Ed Hunter September 3, 2020 Nice to find a fabricator who will sell to an individual… H.M. August 5, 2020 Quick, easy, good product E.C. August 5, 2020 Friendly service. Good prices. I will definitely be back. R.H. August 5, 2020 It’s not that you need to improve. It’s that I don’t know any other fabricators T.E. July 20, 2020 Brad and Nicole are always super helpful and accommodating in finding hard to source sizes. J.R.J. July 15, 2020 quick service excellent sales staff J.T. July 8, 2020 great price, only had to pay for the size I wanted, good customer service, quality product. D.K. July 8, 2020 I can find just about any metal I need and the quantity I need with out having to buy extra in a standard length. Customer service is great also. A.R. July 8, 2020 The company is great, there are some times that materials can be found cheaper other places. Other than that I have no problems J.C. June 12, 2020 Quick turnaround and professional B.N. June 10, 2020 Great communication and easy to work with. Tom Lindsey June 9, 2020 Price & service! Have already recommended you to two of people…. Generator Guy LLC M.K. June 9, 2020 knowledgeable helpful staff, fast turn around times Tony Weber June 3, 2020 Good customer service, quick quote returns, fast turnaround time. D.L. June 3, 2020 I would appreciate bigger assortment, specifically: – Tool steel rounds in 1-2 ft lengths (O2,A2, etc…) – 2024 aluminum bars – 7075 aluminum – thin wall 1/2, 3/4, 1 in anodized and plain aluminum tubing Unfortunately, there is no alternative small quantity metal supplier in Portland. I used https://www.industrialmetalsupply.com/ in Arizona and missing something similar here. J.H. June 3, 2020 You always have what I need within an acceptable time frame. Thanks J.E. June 3, 2020 Prompt response on quote request, quick turnaround on order and the price was reasonable. P.M. May 9, 2020 Cost and selection of different metals. Also appreciate the amount of information available about each of the different metal options. S.B. May 8, 2020 price and convenience J.H. May 2, 2020 Ability to pick up what I needed locally with no shipping. Even though the Covid19 situation had the store only allowing will call orders picked up outside of building, it worked out perfect for my needs. Steven Madsen May 2, 2020 Glad you are available for small orders. A.T. May 2, 2020 It’s fairly convenient and cheaper than some of the larger metal yards that want large orders. Also they have a good selection of the basic structural steels. D.K. May 1, 2020 Simply easy to use – great product. J.M. May 1, 2020 Retail friendly for DIYer Matt Long May 1, 2020 Great service from all the crew in Portland! B.W. May 1, 2020 I’m not the person to ask, I don’t purchase enough product, this was my first purchase! John King April 6, 2020 Very fast service; I’ll order particular custom sizes and they are often cut the very same day and ship the next. Perfect for a ‘just in time’ manufacturiung facility such as ours. John King Rick Hanssen April 3, 2020 Filled out my quote request online, went to the store…5 minutes later I was out the door. Best part were the Jolly Rogers in the candy dish.. A.A. April 3, 2020 Fast service and good prices. J.H. March 5, 2020 I found what I needed for a good price. S.H. March 4, 2020 Great place to do business with. Robert Naiditch March 4, 2020 Intent to a Metal Supermarket in Portland. It was clean, well organized and priced about average not “supermarket” pricing. Staff was polite and helpful. Above all, their selection of material is their strongest consideration. T.F. March 4, 2020 Everyone is helpful and knowledgeable, when I have questions they’ve always had answers. H.B. February 5, 2020 I appreciate that the delivery charge is now reasonable. Good service too. D.G. February 5, 2020 Speed and precision! J.S. February 5, 2020 Easy to drive by and pick up material needed for small DIY projects. W.N. January 16, 2020 great inventory! Michael Thomas January 16, 2020 Very handy for purchasing small metal pieces; however, shipping in prohibitively expensive. I got a quote for a small piece of aluminum (about 6 in. x 1.5 in. no more than 4 oz – now, I can’t find the quote in my emails). The cost for shipping was over $20 for this $3 item. Had I not been coming to the area (I live 90 miles away), I would not have been able to purchase it. Apparently, you have no interest is selling if shipping is needed. J.F. January 10, 2020 speedy, helpful, polite. does not matter how big or small the sale, the service is great including the phone sales good to have a company catering to small volume buyers Gerald Hull January 9, 2020 you always have what I need at a great price your customer service is the best Michael Striplin December 12, 2019 Fast service. Good price. Friendly patient people Elijah Stoller December 12, 2019 I was able to call and order what I needed. I received a call back within a couple of hours letting me know my order was ready for pick up. I really appreciate that the cut ends of the DOM tubing that I ordered were wrapped to protect them. Art Singleton December 12, 2019 Found here what I could not find elsewhere. M.A. December 12, 2019 The quote was quick and the metal was cut and ready on-time. Kathy Lutz November 12, 2019 Staff goes above and beyond to make my order perfect. I buy several odd and small size cuts of metal for art and jewelry. Always pleased! R.S. November 12, 2019 Great staff that goes above and beyond to ensure you get what you need and the way you need it. Awesome selection too. D.L. November 7, 2019 The only place to get sheet and extruded aluminum for small projects in Portland. While the specialty items may be not stocked, the commodity 6061 is usually available same day. Scott Ehm November 6, 2019 The store was clean and well organized. The staff was very knowledgeable and extremely helpful . They help me select the right materials for the application and cut to precise measurements . Thank you so much for all your help. M.I. November 5, 2019 able to check with you via email about products, get an invoice, and send someone to pick up the material referencing the invoice. C.G. October 12, 2019 Fast, friendly, GREAT prices!! G.F. October 12, 2019 The fact that you cut long and short pieces as needed and I really appreciate that thank you. R.R. October 10, 2019 Very close to me, and easy to do business via e-mail! A.B. October 8, 2019 I like the quick service and the ability to buy small pieces of metal. We do a lot of custom work and its not all metalwork. Having a supplier that is willing to sell cut to size pieces of metal of small quantities is awesome. We look forward to purchasing from you for years to come. T.E. October 7, 2019 if you don’t have it, they give me an idea if someone does or I’m chasing something that doesn’t exist. They cut to size when needed too! D.M. October 6, 2019 Good service, reasonable prices. C.J. September 10, 2019 I’ve been paying shipping costs for online metal purchases for years. I had no idea I could get all the materials I needed from my local Metal Supermarket, with a nominal delivery fee that was a fraction of what I’d pay for shipping online. After all my years of skimping on alloys and quantities to afford shipping, now I can spend money on better material, and more of it! R.M. September 9, 2019 I was treated with prompt professional service. The product was of good quality and a decent price. M.I. September 9, 2019 Things were really very good. It would have been nice to have had an option of a piece of ply, etc, behind the stainless we were picking up. It was a 10×4 sheet and super flexible so if there had been an option to pay an extra 20 bucks to get it on a sheet good of some sort we would likely have done that. 🙂 Y.X. August 13, 2019 Great service! Made the job much easier. Ashley Gardner August 7, 2019 Fast and very reasonably priced. Matthew Calias August 7, 2019 Excellent material. Precise cut. Good service . S.W. July 12, 2019 You have what we need. J.K.R.S. July 8, 2019 Great to work with. Like having a source for small quality aluminum at a good price. Geoffrey Bee July 6, 2019 Good pricing, quick response to inquiries, fair delivery price, all round great experience. John Shufelt July 5, 2019 I am usually able to turn a project around and under budget in a couple days with the easy access to short lengths. The bigger supplier requires 21′ lengths and waiting for dock time. not so with these guys. They have earned my business for 10 years. H.A. July 5, 2019 Friendly service J.C. June 6, 2019 Quick, Easy, Great service and fulfillment. Thanks T.E. June 6, 2019 Quick service, friendly staff Mark Chuirch June 6, 2019 Great being able to give my business to a local firm. Price was competitive, no shipping/handling charge and ready for pick up the next day, great people to work with. Definitely recommended! A.T. May 9, 2019 The prices are good, the selection is good, one member of the office staff is a little bit of a jerk. My reasons for shopping there for a personal project and not something related to my job–we have buyers for that–so I’m accustomed to the sense of humor that comes from working in the industry, but I’m fairly sure that more than metalworking professionals are shopping at the store. So they may want to temper the attitude a little. M.T. May 8, 2019 Fast service! Jack Smith May 8, 2019 Great customer service. The ability to purchase anything with no minimum order is awesome, and it has saved me quite a bit of money. A.T. April 15, 2019 Easy access, quick service. James Maxwell April 10, 2019 Quick helpful service Good inventory Willing to fill small orders C.N. April 10, 2019 Excellent, friendly service! Even considering my really small orders. I was able to complete projects I was just not able to find material for anywhere else. Thanks Supermarkets! B.S. April 10, 2019 looked online figured out what I wanted, called ahead and ordered, ready when I got there. friendly helpful people, very clean indoor warehouse will be going back for my metal needs. B.C. March 13, 2019 Good selection. Open showroom. uick turn around. Helpful sales persons. Chris Mueller March 4, 2019 You guys rock. You alway have what we need and even when your busy you alway get us in and out quickly. Thank you all for the great service and fair pricing. Chris Mueller NWFEM Bud Djajadi February 14, 2019 Easy to order and pick up at location. F.K. February 8, 2019 Staff is very helpful and knowledgeable. Prices are comparable to online sources, but without having to wait for shipping. Saturday hours are very convenient for those who work regular Monday-Friday jobs. J.S. February 7, 2019 very quick turn around! Really appreciate your service. Zachary Domka January 5, 2019 The level of communication and speed with which my order was handled made my experience enjoyable. Thanks again. Kathy Lutz January 5, 2019 I can pretty much buy the metals that I use a lot of places but I don’t find awesome employees everywhere.Yours are helpful and friendly while being respectful of your time and questions. Your prices aren’t bad either, they save me about a quarter of the cost elsewhere. J.S. December 6, 2018 Excellent selection, knowledgeable and helpful staff, quick turnaround, fair prices and quality work. S. December 6, 2018 You can easily get the right product for the job. G.G. December 6, 2018 I needed a short piece of 1″ dia solid brass to repair a old table saw. Metal Supermarkets had it, cut a $10 (min charge) length and in ten minutes I was on my way. What I like about this company is that they have a good supply, they know their metals, cut to length for no added fee and you don’t have to buy full length stock. Tim Hanson November 12, 2018 Ability to place small orders M.K. November 5, 2018 Convenience of getting short run products. Knowledge of personnel. A.H. October 16, 2018 Convenient, fast and high quality J.S. October 10, 2018 The order was filled accurately and on time. Fred Finley October 10, 2018 Very helpful selecting the proper material for my project. They were able to cut it to size and wrap the pieces to go in just a few minutes. B.T. October 9, 2018 Quick and easy process. Quality product that worked perfectly for my desired purpose. G.M. April 13, 2022 Good selection, fast service and fair prices. What’s not to like? John King August 6, 2018 very fast service/shipping M. August 4, 2018 More copper wire products Joe Vienhage July 9, 2018 Fsst H.G. June 8, 2018 it looks like you have stock for any of my needs in the future. W.H. June 8, 2018 I’d like to have Chromoly tubing 3/8″ and 1/2″ or some ways to special order those you don’t have in stock. Would need about 750 ft a month. Looks like at that volume and specialty steel I have to go to different sources. S.K. June 7, 2018 You always have just what I need! Ray Rauscher June 7, 2018 You always have what we need. The assortment of stock is great. From brass to steel you always have us covered. Thank you A.S. May 15, 2018 quick and simpler process to acquire product Frank Culy May 9, 2018 quick, friendly, knowledgeable, courteous, accurite C.N. May 9, 2018 It was very easy to order material and the price was good. D.A. May 9, 2018 Good prices and friendly and helpful staff. T.M. April 10, 2018 Convenient phone order and delivery W.F. April 4, 2018 willingness to help. S.J. April 3, 2018 Thanks for great service and such a friendly staff. It was a pleasure to do business with you! L.C. April 3, 2018 Better shipping logistics H.T. February 7, 2018 I ordered on the phone and two days later picked it up. I got exactly what I ordered. The order was ready for me and it took me less than a minute. Will defiantly going to use them in the future. C.C. January 8, 2018 Brad at the Metal Supermarkets Portland location, always provides our company with the highest level of service for both quotes and fulfilling our orders. C.H. January 8, 2018 Always helpful and fast response. A.K. December 14, 2017 I am a small fabricator and I like the ability to purchase exactly what I need rather than full lengths of metal. They do it cheerfully and quickly. Dave December 14, 2017 Good stock available at my local branch. good sales people. M.T. December 7, 2017 Fast service and reasonable prices. tom hussey November 29, 2017 This was my first visit to a MS store and I could not have been more satisfied. It was Nov 27 the Monday after Thanksgiving week where I assume you were closed for a couple of days. The store was VERY busy. Regardless the two counter people were exceedingly courteous and apologetic for the back up we the customers were facing. I was waited on by Nicole Bower, She asked the right questions confirmed availability and had my cut piece in my hands within a few minutes. I thought I would have to return to allow them time to cut my piece. Excellent service and efficient. While waiting the few minutes I observed Jason working phone calls. Also very professional and efficient. Probably not a big user of your products but no doubt where I will go if I have future needs and where I will refer others. F.O. November 22, 2017 I am a wood based creator and fabricator. Your store is really a great resource for me because I do projects using metal more and more frequently. Really happy you are in Portland. T.S. November 16, 2017 Very helpful sales help and you had exactly what I needed. K.B. November 16, 2017 Great inventory. But a little spendy. R.G. November 16, 2017 You have what I need. Frank Culy October 5, 2017 You guy’s are always prompt and courteous. Orders are always ready when you say they will be. Phone manners are excellent and friendly. Material is always clean and burr free and cut to size as ordered. NEVER ANY PROBLEMS ! ! Load more