See what our customers are saying about our Richmond Virginia Store

E.P.

Friendly, knowledgeable and fast!

J.J.

Salesman Matt Wickwire was friendly and helpful. This was my first venture into buying metals, and Matt’s guidance was key to a successful repair.

Robin Smith

Jay Preble was very friendly and helpful to work with on the items that I needed.

Rafael Parababi

Fast, easy and perfect

Matthew Wingate

Staff are friendly and very willing to help.

P.K.

The folks at MS work very hard to find the unusual materials and sizes that i require from time to time.

I’m always satisfied with their efforts.

Gustavo Vazquez

Great service

Mark Wood

They always either have what I need, or can get it to me quickly. What else could you ask for?

Dan Kinateder

Awesome service! Such nice people

D.P.

Fast, reasonably priced, excellent workmanship and delivery.

D.H.

When I need metal, I know there’s only one place to go. I have stopped in with my list and I’ve emailed my cut list. Either way, I always get what I need so what else is there to say?

Steven Eckard

Well stocked, great customer service attitude.

Jill Coleman

Friendly, professional, customer-service oriented staff. Quick turn-a-round on orders with competitive pricing.

Binal Patel

Product availability. Rick was great help to fulfill our needs.

B.W.

Outstanding service all around…exceeded all expectations!

Chris Bunn

Excellent Customer Service!’

D.A.

Great service

B.A.

Great to have a phone call with everything I need and pick up already cut to the sizes I requested

Andrew Matrone

I like pretty much everything about your services and products. I like being able to submit a drawing, having your staff do the take-off, and provide the materials with the added services I need. My metal projects just fall together.

M.K.

Service and variety available. Central location

Jd Rohrs

Vary helpful and good prices!

Alex Gold

Customer service is great. Communication is always excellent. Materials are usually in stock. If they aren’t they’re usually only a day away.

C.B.

Products were great, but more importantly the service was fantastic. From someone who has never bought bulk metal like this, the staff was friendly, prompt and very informative about what options there were. Thanks!

Cody Elliot

Great customer service

J.W.

Awesome in stock selection, fast and friendly service.

Samuel Drake

Excellent service and team members. Ease of ordering and pick up.

D.S.

Great place to do business with. No if ands or buts.

G.P.

The Raleigh location is very attentive to detail and satisfaction. They made sure I was getting exactly what I needed and were up front about the wait time. These guys are friendly and helpful and the shop is clean and welcoming. Will definitely shop here again.

Manfred Stanfield

I purchased several pieces of angle iron, steel tubing, and aluminum bar stock cut to size. They are perfect! Exactly what I needed.
I will be buying from them again when I need more.

Victor Boba

Very helpful staff and quick to meet my needs.

Liz Braaksma

Excellent, thoughtful service and amazing communication.

G.C.

You have the metal I need when I need it.

S.D.

Great service

Derek Frankena

Great service with a smile! Hard to find that these days.

T.S.

Very reliable and quick turn around time. Very good to work with

P.B.

Quick delivery, fair pricing

Bruce Phillips

Great service over the phone and metal is cut quickly and accurately. Professional outfit.

J.B.

The speed of service is like no other place the personal is always very professional and helpful

J.K.

Full service from different metals to fabrication services.

David Mosier

Always responsive.

T.C.

Good price, you can get the length of metal you need.

D.C.

Easy to order and deal with

B.H.

Good supply, pleasant employees, easy pick up

David Herr

I have been purchasing metal from your store for 5 years now. I have always had great interactions with their staff. Rick and his crew always deliver on time as promised. The saw team is has always been accurate with their cuts and very helpful when loading. .

David
Durham N.C.

Teddy Byrd

superb service!!! Rick Morris helped helped me. Will definitely us again

Kathleen Weaver

Courtesy, accomodation, promptness, selection, pricing.

Wish you had a shop closer to Raleigh, Cary, Garner, Apex, Fuquay Varina

Vasu Sankaran

Dependable, courteous and prompt service. Good value for money.

Pete Anderson

Convenience, good service.

T.B.

Great customer service and selection!

A.C.

GREAT SERVICE

Dave Walsh

Customer service and material.

Marty Washer

Customer service is #1
Delivery on time #1
Price are on point

H.C.

Sales Rep delivered as promised!!!

David Dolby

Well it’s my first time doing business with your group there’s a young man there manager name Rick he is gone where his way to make me feel comfortable my order wouldn’t quite correct he adjusted it made it be what it needed to be without any stress on my end the quality of the metal isn’t far above most when you order online and the timing of receiving your goods is outstanding mostly due to Rick now the location in Durham Miami Boulevard is the place where I visit my name is David Dolby Dolbysilver brasss in Crystal

M.M.

I got great customer service for this order. The were very helpful on the phone and in person.

Mike Reyes

you guys are amazing!!! great customer service. and always are able to get our orders same day. thank you.

M.A.

Everybody I have talked to is very knowledgeable, answers my questions, gives me options. The metal I needed was cut to exact specs. Very happy

Doug Picotte

quick and accurate help

V.S.

great

B.B.

All the folks at Metalsprmkt are very helpful, from counter sales to the workshop…Rick Morris has been particularly helpful on several occasions even though most of my projects are not very large.

Kira Bishop

Matt was super friendly and helped me get the custom items I needed in less than a day.

Dixon Stapleton

Great service with a friendly and helpful attitude. Knowledgeable staff and the materials we need.

Ian Sunshine

The staff is great and very helpfull

David Michaux

Matt and the team at durham location kill it. In the office and shop everyone is always working hard and gettin it done!!!!!!

David Michaux.

Jackie MacLeod

Matt was really helpful when trying to decide what best to order. He kept me informed with emails and called me when my order was ready for pick up. When I arrived to pick up my brass sheet I was welcomed and the sheets were brought to my truck.
reat service- thank you.
Jackie MacLeod Metal Artist

James Taylor

I talk with Mat on all my orders. He has down a awesome job. The men in the shop are always so helpful in loading my orders. Thanks to everyone so much

Wayne Rogerson

Very helpful & efficient. Placed my order over the phone & picked up when ready. It was a small order but they treated it just as if it was a large order. I had aluminum cut to several small size pieces & all was accurately cut. The order was ready very quickly.

M.F.

Great people and service.

Aldo Henaine

Convenience, accessibility, at a great price

Chris Elias

I needed to build something custom for my dolly tracks in a film set. They were the perfect cut and length.

J.D.

in stock, quick response, good customer service

D.N.

Always have what I need,reasonable prices, fast responces.

Ken Clayton

Very helpful, kind and quick to respond

Thomas Bacho

I like the ease in placing orders the fast service and easy pick up

John Hudson

Great price and service

S.S.

Always excellent service!

C.A.

Easy purchasing process and convenient Durham location.

R.N.

Easy to place order, quick to pickup order

David Oakley

Super great customer service, Matt is the man, great experience, will definitely be going back,on a scale from 1 to 10, I would give them a 15, thanks again

Woody Clark

great friendly and knowledgeable staff

M.T.

Fantastic!!!

L.S.

great customer service, first and foremost. Also reasonable price and very very quick delivery

R.S.A.

Customer service and product as to be expected thanks [NAME REMOVED]

Thomas Burke

Quick turnaround on my orders, friendly and knowledgeable staff. The metal is cut precisely to length. I’m never disappointed when I order from them.

Michael Palmieri

Great selection, super fast quotes, custom cutting, friendly and helpful staff. Pleasure to do business with.

David Pollak

My experience was expediate and professional! I ordered my metals and delivery was prompt and pricing was GREAT! Salesman Matt was a “rock star!”

C.E.

I like having a local source for small quantity metals. There are internet vendors that do this also, but Metal Supermarkets is cheaper and quicker and has personal (i.e. human) service.

Steve Marks

Very good customer service, I was a bit late close to closing time. They filled my order after normal business hours. Really appreciate the extra effort and will be back for more, except will be on time:)

T.T.G.J.

Great service, quick turn around.

D.S.

Rick is always a pleasure to work with and talk too!

E.H.

Great service from Matt

M.E.W.

Very personalized service. Cut to size specs perfectly.

P.S.

Service is top notch. Matt is consistent and has become a very reliable resource.

Tom Green

It’s helpful to be able to go into the warehouse and select pieces of cutoffs or scrap pieces for projects rather than having to purchase a full piece of metal of the desired shape.

J.H.

very good quality

Gustavo Vazquez

Great service to the people

T.F.

Very friendly staff. They were able to get right on what we needed done. Good quality work.

E.F.

No minimums! Cut to length

Shawn Ford

Cris and Jay are awesome, as is the whole staff. Been getting metal from here since before they moved to Durham (they used to be in Garner, which is a lot closer to me). I continue to get my metal there despite the extra distance because of their good prices and friendly staff.

J.K.

Friendly knowledgeable staff, quick response to pricing needs

S.M.

Easy to work with!! Friendly and quick service!!

Jonathan Jones

Excellent pricing and availability even for our more difficult requests

T.F.

Great full service place and buy what you need compared to big wholesale suppliers.

J.L.

internet

Steve Gibson

The folks at Metal Supermarkets have been very friendly and helpful. They all seem to take a personal interest in my project and have gone far beyond expectations when it comes to making sure I get what I need.

H.H.

You always have what I need and are willing to help out in any way possible. I like that I can place an order in the morning and pick it up the same day. Thanks.

N.S.

Excellent choices for metals for my projects.
There is always something for me to use for my many different projects.
The people at the Durham, NC office are extremely helpful and pleasant.

J.M.

Personal service was top shelf

John Broughton

Cut to size with quick turnaround. Super customer service!

Mary Little

I bought 3 dragon garden spikes- a custom design by Cris- they are so fantastic! Absolutely perfect! Cris was so great to work with- a great experience all around!

Bill Kirkland

Great place. Worked well via email. Cut pieces just like I needed. Done timely and the cost I felt was reasonable. It was easy to get to and pick up pieces.

Tim Rucker

Your Availability and timeless Delivery are outstanding with superior customer service. Fayetteville Technical Community College really appreciates your services!

John Thacker

Quick turnaround, good prices, and friendly folks to deal with.

P.T.

Good customer service.

Casey

Great work and pricing!

Bill Cole

easy transaction. no issues and i will go back.

S.K.

Rick is the man!

J.B.

Great service and attention to details

E.P.

Your new location is more convenient and you had what I needed in stock. Quick turnaround and easy pickup.

B.W.

Great Job

Gordon Miner

The professionalism and courteous service your crew offer makes your company a joy to do business with. I buy metal for my small machine shop hobby and you folks go out of your way to find what I need. I always feel we are on a first name basis when I arrive at your store. I can order materials over the internet but shipping is expensive and I have to wait for the materials to arrive. I enjoy visiting with you folks as I wait for my materials to be brought to the front.

J.W.

Cris was so helpful and willing to change the order to meet our needs. The turnaround time was great as well.

L.L.

They helped me with an emergency welding job
Awesome folks

Doug Spencer

The selection of metal and helpfulness of the staff. With the cost of the metal being affordable .

John Colli

Great people great service

A.B.

The availability of metal in small quantities and in short order makes for successful projects. The staff were all very helpful and made sure the order was correct while the guys doing the work were fast and accurate.

K.D.

The team we dealt with was superb.

Monica Hernandez

Great customer service and fast delivery. Pleased with the product. Highly recommend.

Chirag Amin

Outstanding service from manager and staff I will definitely go back to the same store same location in the future if I need any metal

Thomas Milton

Metal supermarket has or can get everything! I constantly need materials of all shapes and sizes but I don’t have anywhere to stock material. I can call in whatever is needed and they’ll cut it to the sizes I need. They are an incredible asset to my business and I always enjoy working with them!

John Gatsis

For one thing, you’re friendly. So tired of dealing with people who obviously hate their existence.
Also, follow-up is good and transactions are easy. Pleased at willingness to chase atypical requests.

A.L.

Your service is by far the the best i have experienced, even if the person is getting a small amount of metal. Thanks guys!

Jack McCormick

Very nice service. Great products.

T.C.

The service is always fantastic. The staff, and Rick specifically, is extremely helpful and friendly. I’m a DIY’er, and Rick always answers any questions I have. When I go in, I usually check out the cut off rack, to find what I need for small projects, and I always find something interesting to use in my next project.

Mark Otis

Very helpful and very responsive to our needs !!

V.B.

fast and accurate service. Great bunch of people to work with.

C.H.

You guys seem to be the only location where I can buy 16ga 3×1 rectangular tubing, even if you have to special order it. My local supplier wouldn’t order anything less than $2000 worth

James Smith

Very helpful and good price

J.D.

Prompt and accurate order taking; Fast service; The steel I got was in top shape; Will continue to do business with this group.

J.M.

You’re the best.

H.P.

Fast and friendly service at a fair price.

Dave Walsh

Anytime I call for material they have it or can get it. Normally ready same day. Very helpful and nice people. They are our #1 metal supplier.

Abdul Admani

Very convenient and great folks to deal with.

S.B.

On site to get item
Fast service !

C.L.

Nice people to deal with and quick
Been using since opening of garner

Mark Delgado

Top of the notch supplies.

Michael O'Quinn

So far everyone is very outgoing and willing to find what you need and help you save some money as well, in these days of uncertainty, every little saved is a big help. So far everything been just fine. I buy most all my metal there.

T.B.

Easy to talk to and deal with. Thanks

Chris Montana

This particular group of people they make it great. What a nice group from the owners to the front desk to the guys in back the get the measurement correct every time.

L.W.

Quick response and processing of my orders. And availability of materials.

Chris Sheridan

Amazing friendly and quick service.

Doug Baxendell

cut-to-size and a lot of (well organized) off cuts. Helpful staff, great manager. McMaster Carr probably misses me.

T.

helpful folks!…like the idea of being able to buy cut off short stock ,for small projects……

G.O.D.

Lower prices, LOL!
(I know, steel is high everywhere now)

B.J.

Friendly staff, their very helpful

John Inman

Ashlee Bridgers helped us with exact metals that we needed for our business. Great service on the phone and in-person at the Durham location.

John Inman
Inco Steel Buildings, Inc

J.E.

Easy to order, fair pricing considering the market.

P.D.

I made a relatively small order but was treated like a valued customer.

Nick Karasek

Apart from the excellent service from both people I interacted with, This company does exactly what it advertises; stock or quickly locate specific formats of metal in specific materials tailored exactly to the customers needs.

Ama…, Eb.., HD and Lo.. now each comes behind my new first search; Metal Supermarkets.

K.W.

Very easy to get materials ASAP

Basil Dissi

I have had a few transactions with Metal Supermarket in the past few months and each and every time it has been a smooth process where all my parts were delivered with no issues.

Bruce Phillips

Professional service, metal of all kinds, shapes and cut to your dimensions.

A.B.

response time and customer service are on point.

Jamie Martin

Great products

P.Q.

availability and ease of service.

P.K.

The staff is always willing to do the research making the calls for any size or alloy.
Always easy to work with as well.

M.R.

Take custom cut my piece of metal exactly how I wanted to be in very accurately too

L.C.

The customer service reps I spoke to on the phone were very helpful when I was trying to figure out what I needed, the quote came back quickly, and the turnaround after confirming the order was much faster than I expected. Pick up was also very easy.

M.D.

The young woman who helped me place and receive our order was very helpful. I also liked the fact that my order was ready when I arrived.

Juan Balderas

Have the best service every time

J.S.

Excellent customer service, I will be a customer for life.

Gilbert Sibelius

It’s easy to order and pick up on time, also the customer service is really good. Thank you all you do at metal supermarket!

Braulio Garcia

The ability to be able to handle the materials before purchasing. That I only buy what I need cut to the exact size I need. Ready to be assembled.

C.M.

Keep more stainless steel on hand, tubing, square, angle, flats..

D.C.

Great service & best prices

Danny

M.T.

Excellent Service and Staff

R.C.

Everyone who took care of me was very nice polite and eager to assist me in ordering any material I needed. The material price was also very reasonable. And the pick up of the material was also very easy stress free.

G.C.

Quick response with pricing and then quick turn around for just what I needed.

D.J.

Had what I needed and were prompt at getting it cut to length.

Geoff Ovens

Always fast quotes and orders are ready quick

Tom Byrnes

great service, UPS lost my order and Metal Supermarkets replaced at n/c, next day

Edward Hill

Over the top customer service, even for a brand new customer with a small project. Great selection of new materials and a “scrap bin” that’s perfect for welding practice and building prototypes.

Isaac Woods

Fast service and large selection of in stock metal

Ziad Hilou

I will highly recommend metal supermarket to everyone who needs metal supplies.
Because at Metal Supermarket you only pay for what you need no waste.

J.B.

Awesome customer services, communications and quick to fill orders!

B.B.

I’m a tinkerer, you let the customer browse through your stock…I usually end up buying more than I originally came for! Great business, helpful staff!

Barry Glenn

Easy to deal with. You had what I needed Really nice and polite to deal with and Matt wickwire was who I dealt with and he definitely deserves a raise. I will be back because of him

Gustavo Vazquez

Great is recommended for cut any metal type

David Evanoff

Very good service and good prices.

Thomas Issermoyer

I like the ability to get metal of any shape I have needed cut to the proper size. The online inventory was not correct, or I would have rated higher.

Thorne Sheppard

Prices better than what im used to..
Service was excellent! Very courteous and polite!

Dan Brockman

Always have what I need, at a great price. The friendly staff is also a big bonus. When it comes to metal, they are the only one on the list to go to.

A.

Great people, fast service.

R.W.

Quick turnaround on our PO’s, stay in communication with us and quality of products (almost all metal is turn-key, no retuned damaged product).

Nick Sacco

The store in Durham NC is excellent.
Rick, Cathy and the others are always helpful, always able to answer my questions and are quick to assist me with my projects.
The atmosphere is friendly and shopping there is easy and enjoyable.
I always find the metal type I need.

Charlie Bruckner

Always provided a superior product and service. And the last one was way above my expectations.

Kent Hanley

The font counter people were awesome. I first dealt with a woman. Maybe named Heather. She was great in working with me and giving me guidance. Then when I picked it up the guy was great helped get me a few other things ( scrap). Guys in back loaded it and were very helpful. I got it quicker than they told me. So great job. Thanks

Mark Wood

Always quick and courteous. Pricing is always competitive as well. It’s a no-brainer to order from here!

Charlie Gutherie

Timely service was great on my irregularly shaped sailboat swinging keel. I provided a CAD drawing and they delivered nicely.

Danielle Carbajal

My first experience has been very positive! Friendly staff, fast turnaround on ordering/cutting west I needed and good prices from what I’ve been able to see!

Derrick Tucker

Availability and friendly staff make me not mind traveling the thirty five miles to get what I need from them

Christopher Dunston

They have gone out of their way to help me.

Mark Crane

Everyone was professional and friendly. Since this was a big order, they waited to cut the metal to make sure the lengths were actually what I need to prevent waste and extra cost.

Celia Hodges

A large beam was ordered. I liked the constant contact making sure requirements were clear and correct with written detailed follow up notations on invoice. Very helpful staff; I came in contact with several people and they give you the impression that they enjoy their place of employment. Great experience!

Reeves Flynt

Great service and very nice people to deal with.

Mike Conway

Smooth vendor for metal needs!

Jeff Eaby

drop shelf is great, service is excellent.

J.L.

Nice personal touch from the sales folks.

D.H.

Very impressed with counter associate.
He was very patient with an old man that wasn’t
quite sure what he needed.
he guided me in the right direction.
Thank you Matt.

C.A.

Excellent selection! Just keep the store in the same place!

Scott Mason

Great customer service! Friendly! Efficient! All round great experience!

Jeff Cable

Excellent service and good pricing to go along.

C.P.

Jay Preble is soooo great! We all know his lovely wife is the brains that keeps everything on the rails though – so she’s greater (and prettier)! I bet they were king and queen of the Metal Warriors Under the Sea Prom!

V.

Thank you Rick and Associates – Metal Supermarkets is great!

E.S.

Super easy to find what I need and purchase from you guys. The availability and speed is awesome!

Dave Gasiewicz

awsome staff , excellent selection

R.B.

responsive, helpful, local, easy to work with

Emonn McAteer

Service was extremely friendly and quick. Got exactly what I wanted and had clear communication from Raleigh metal supermarket.

John Colli

the products are great the people are even better

William Schaeffer

quick and friendly

Mark Craig

Outstanding service!!! The guys abs and gals are genuinely appreciative of your business and make sure your needs are met before you walk out the door.

Definitely my favorite metal fab materials goto source!!!

Felix Moreno

Rapid respond, high quality customer services and material availability

Gordon Miner

I have always received prompt and courteous service from your company and the people
are friendly.

Jessica LaGuardia

The staff has been so helpful in getting us what we need in a very timely manner.

S.J.

The turnaround was quick and the pricing was very reasonable.