See what are our customers are saying about our Richmond Virginia Store

James Taylor

The phone in order is nice. When I get th a there it’s ready. Super great people to work with.

D.K.

Exactly what I ordered and great service. Thank you.

Richard Savoie

Good price and Excellent customer service.

David Wehbie

Very helpful staff!

T.H.

The price and quality of cut measurements were great.

Mark Wood

Availability and quick turnaround. Friendly staff as well.

James Worrell

They are very friendly and helpful at this branch. I’ve mostly worked with Chris but all of them have been good partners for metal purchases I’ve made in the last couple years.

David Burrill

Great metal, Great customer servive

P.M.

Wide variety of metal products available and good phone support.

D.N.

No minimums, variety of materials, great staff

S.

The staff was eager to help me with the product I needed.

S.L.

Good stock, easy to buy from and they deliver the products to my house when I have a large order.

B.O.

Convenience and wide selection

J.

Great service and exactly what I ordered

Jay Bailey

Excellent help in finding what i need!

D.S.

Found material that was not available anywhere else.

Dan Brockman

Every time I needed metal they not only had it, but always had a friendly smile.

J.B.

Very efficient in getting a price estimate and delivery time of product requested.

J.N.

Super friendly and helpfull service.

Jim Cammerata

Fast and Helpful!!

W.P.

prompt, courteous, good prices.

J.M.

I like the drops!

John Broughton

Great customer service, lengths are correct and tidy environment for pick up!

Maggie Stowe

Metal Supermarkets is a great resource for a wide variety of products. Great friendly people, reasonable prices and great service. Love working with them!

R.F.

Excellent customer service

J.P.

Great service

Nick Sacco

Friendly service and exhausting array of metal products.

I am in process of restoring a tractor and found all the metal types I require.

Kenneth Headley

Fast processing, cutting, fair prices and a great team of extremely helpful, knowledgeable and professional staff. I will rely on metal supermarkets for all my metal needs.

Ed Pait

I GOTTA TELL EVERYONE HOW NICE THE EMPLOYEES ARE AT METAL SUPERMARKETS..
I WAS CHOSEN TO DO SOME METAL WORK AT A FRIEND’S BUILDING…. AFTER LOOKING OVER THE PROJECT,….. I CALLED AND ASK IF WE COULD GET SOME METAL CUT AND MAYBE A PIECE OR TWO BENT FOR THIS PROJECT….I WAS COMPLETELY SET BACK AT HOW NICE MARK WAS AT GETTING THE METAL TOGETHER ,,AND ANSWERING QUESTIONS…HERE’S THE GOOD PART..I HAD BROKEN MY FOOT AND WASN’T ABLE TO GET AROUND EASILY.. THINKING THESE GUYS DO NOT HAVE TIME TO DEAL WITH ME AND MY PROJECT….BOY WAS I WRONG..I CALLED AND THE OFFICE LADY SAID I COULD STOP BY AND GET MY METAL..I STOPPED BY AND MARK ASSISTED ME WITH GETTING IT TO MY TRUCK..I WILL SAY THESE TEAM MEMBERS ARE WITH IT……THANKS FOR BEING THERE FOR ME AND,,,,,, THANKS AGAIN FOR SUCH QUICK QUALITY WORK………………. ED PAIT ..PAIT SECURITY SYSTEMS, RALEIGH, NORTH CAROLINA.. .

J.L.

The staff is great.

Jim Webb

Metal Supermarket is convenient, the staff is very courteous and quick to respond to requests. And, they have a great inventory of product. It is very likely they will have what you need in stock. The prices are very competitive. It is unlikely that I will go anywhere else for my metal needs.

J.T.

Can buy short pieces instead of a full length piece. They can cut the steel for you also

M.O.

They were very quick to answer my email about a quote and only took a day to complete my order! They were helpfu,l and I plan on ordering from them again if I ever need any metal services.

P.P.

Quick, Professional, Friendly, Knowledgeable with lots of options and availability

S.S.

We have been doing business with them for years. They are great folks to work with!

S.B.

Good selection and good service along with good prices

Marcos Del Rio

Easy access to quality materials with no minimum purchase.

Chris Marker

Any time I need metal for any app. I go there.
They cut to length, bend metals, it seems they can accommodate anything to do with metals.

M.D.

Fast and courteous service.

J.M.

I like the availability of materials that I’m looking for. Price is a bit steep at times.

C.D.

Customer service was excellent.

M.F.

very prompt and delivery was great

Gilbert Sibelius

Customer service is good, I hope everyone else will do the same. I’m satisfied with the service.

Lance Hauver

Being able to spend time looking through all the options

R.B.

They had the material I was looking for. They were fast, cut my piece of metal accurately and were very reasonably priced.

Ryan Tozer

I’ve always found it easy to communicate with the staff, and get what I need. I recently had to get some extruded aluminum that was a custom order. Not only did they save me from having redesign, but actually saved me time and improved the quality on my product.

I also really love their prices on scrap cuts for custom brackets. Lots of options, and very reasonable prices.

I look forward to my next project that requires me to do business with this particular location.

K.P.

Easy to get whatever size and type of metal I need, and I don’t need to cut it myself

S.M.

Everyone on the team worked with me to get the exact product I needed, on time and as requested. Excellent people!

Devon Clark

Best reps, expediency and delivers on time and as promised.

Rey Tello

Great costumer service

R.S.

Quick response to request for estimate. Easy to convert estimate to order. Order prepared in about 1 hour and was easy to pick up. Will do business with them again.

B.S.

PEFECT IN EVERY WAY!!

M.W.

They work with you as a friend .

Bob O'Shea

Fact your team helped identify solution on missing part. Great team work and where additional service needed, provide recommendation and contact information. Many thanks

Caden Overton

Always courteous and fast for my small order needs.

Tim Rucker

Excellent Customer Service in all categories! Jay is extremely, knowledgably and Helpful as well as the staff!

R.R.

Awesome place ..can’t wait to buy more.

John Colli

they know what they are doing

Sherise Ellis

Quick and friendly

J.L.

Fast and accurate.

M.W.

Helpful and provide personal service.

Chris Montana

The folks here are GREAT . My experience here is better than most restaurants . GREAT PLACE GREAT PEOPLE .

C.K.

Good prices, fast next-day order pickup, and courteous, friendly customer service. Owner Christine Preble treated me like family. Totally satisfied & highly recommend!

Robert Sarge Sweeney

When I walked into the shop and greeted immediately. I let the staff know my needs and without any further question helped me with exactly what I needed. I would recommend the metal supermarket to all my friends and family who need any type of metal. I was also impressed with the many different types and sizes of material it is my place to go from now on.

Larry Williford

Metal Supermarket always has what I want in stock and employees are eager to help me in a very timely manner.

C.A.

Great local source for metal products for my projects.

Chip Lofton

Always try to please. Great customer service

Al Andrews

Very Friendly office staff and courteous way that they wait on you when you have a question and they show you your options.

T.H.

Everyone at the Raleigh store are incredibly nice and helpful. It is so nice, as individual buying small quantities, to be treated with same respect and customer service as their bigger commercial customers. The affordable scrap pieces are great for little hobby projects and welding practice. I only wish you were open on weekends or later on week days. I have to go during my lunch break or leave work early to buy material. It pains me when I have to go to Lowes/ Home Depot to buy material, their selection is tiny and cost 3x as much as Metal Supermarkets. Open up on Saturday so I can give you more money!!!

D.S.

Unique service

S.F.

it was quick to order and pick up my times.

William McEwen

Jay was great and the rest of the office personnel were as well. I brought my dog in, not wanting to let her sit in a hot car, and they were very accommodating.

M.P.

Service was very prompt and they wprked with me for job site delivery as well. Very helpful.

David Swofford

I got a quick response to my quote request from Kyleigh Wiggins. It was more than I wanted to pay but I called her anyway, and she suggested a less expensive alternative that worked great. The job required cutting to a trapezoidal pattern I sent them and the work was perfect.

D.D.

Fast and friendly service

Warren Baumbarger

Speedy service with great customer service

B.L.

Good friendly service and good inhouse inventory!

Kyle Kershaw

Quick to respond and always willing to work with us to meet deadlines.

Robert Ramsey

You had what I needed when no one else did

R.S.

Men’s was always helpful

R.E.

Prices are ridiculously high. Shop is a bit of a mess. But there aren’t many other options in the area for small-volume metal.

Paul Tooley

I am able to find most of what I need, in smaller amounts, at competitive prices.
And, the staff at the Raleigh shop are awesome

R.O.D.

Flexibility to purchase small or large amounts.

M.

You have shorts that are useful to for small projects

W.P.

Hot chicks and cold steel, what’s not to like?

J.B.

Quality workmanship at reasonable pricing!

Glenn Holland

It Works. Being able to buy what I need in the quantity I need is worth a few bucks extra.
Glenn Holland

Chuck Beddow

Great staff, super friendly and helpful.

B.N.

Good prices and service

K.S.

Fast response to Quotes, great communication regarding deliverables. Cut to length options.

M.M.

Quick and easy ordering.

B.H.

Friendly staff. Flexible schedule and quick turnaround. Excellent communication during the order and notification of completion.

Doug Baxendell

Chances are you have what I am looking for, from short offcuts to long pieces.

S.T.

Your employees were extremely helpful to work with (especially Kyleigh!) and the pricing is much better.

Scott Adams

I like the fact that the service was very quick and efficient.

P.M.

Comprehensive inventory. Massive band saw is impressive to watch.

D.P.

Very pleasant people to deal witH. Great selection of materials to choose from and competitive pricing and delivery is an option if needed. This is a full service metal shop. Great service.

W.H.

Customer service was awesome.

A.Z.

EXCELLENT SERVICE AND COMMUNICATION FORM ALL OF THEIR PEOPLE. WILL DEFINATELY WORK WITH METAL SUPERMARKETS AGAIN.

D.L.

Great service, half-day turnaround, easy pickup at the Garner, NC store.

Jennifer Wagner

very friendly and knowledgeable.

Larry Stone

Huge variety of products, both steel and aluminum. Great folks to work with. Prompt service and good prices.
I can always find what I need. They will cut your items to your required lengths.

L.A.

Great customer service. Receive orders on time and always willing to help you in a rush !!

Mke DeSoto

Convenience and customer service

Dan Ray

I have worked with Amanda on two purchases from your location and she was excellent to deal with. I would send here a request for quote and she would provide the quote in a timely manner. When you arrive, the team is always ready to help load the order and is very attentive when making sure the order is correct and complete.

Jaha

I love that you had many of the products in house already and can order and pick up same day! As far services go you guys rocked it! From start to finish you guys were very helpful and knowledgeable.

James Taylor

When I showed up to the warehouse somebody came out walk me through the warehouse showed me everything got me a quote the next day then I ordered the it, it came in when they said totally awesome service I definitely will be back and tell all my friends

Guy Arnold

Wide variety of available metals.

S.M.

Great service on the ohone at time of ourchase/order. Extremly friendly, helpful and understanding.
Perfect job at delivery!

S.S.

You were very easy to work with, especially by email and service was great!

Scott Kelly

Great communication and service, always gets us what we need when we need it. Thanks Jay.

Dan Brockman

Friendly Staff and more importantly when I need metal they always have it. Also can not beat the price. I have already suggested to coworkers when need arise for metal to shop there.

Keep up the good work.

M.M.

You ordered and received the product I needed quickly; however, there was a problem with communication but it may have been caused by the weekend interference.

Bruce Phillips

It is great to get metal cut to the size you need with a quick turnaround. If they do not have a special size, they will order it. Friendy staff.

Rick Sullivan

Great variety of metal options (multiple metals, widths, shapes and lengths) for my projects and completely customizable by cutting or drilling right at the point of purchase!

D.E.

It was easy. I got what I needed, cut to the size I needed,

Russell Wahrman

I enjoy the friendly people. Very easy to get quotes and pick up service is spot on.

Keith Slocum

Can’t ask for better customer service. These folks are extremely helpful and very friendly. Will get all my metal from them.

Ramani Ayakannu

The customer service is very courteous and helpful. I order steel angles for my project and they cut the lengths very previously. Definitely found a place where I can go to buy steel shapes and plates

J.W.

Lots of inventory and friendly service. A great place to buy the material I need..

Malcolm Buehler

you had the stuff I needed at good prices

Phillip Dillon

Rick at the raleigh store is great . He goes above and beyond to make it happen. You have great prices and quality for small peices

B.C.

I appreciate the quick response time and friendly staff.

B.B.

Ordering was fast and easy, the on-call group helped with the odd bits of the order and the fabrication (cuts) were made to the specifications. the final products were available on-time.
pick-up was easy too

Jed Gronewald

Love the service. Pre cutting materials and delivery of small orders saves tons of time.

Everyone I talk to to help prepare my order was fantastic and very much on top of things.

Only issue I had was that I asked for some 5″x5″ squares of sheet stock. They were 5×5 but they were not square (close but not quite) . Good news is that we have that flexibility with this project so all good.

The point is just make sure you check your order before you start building:-). I am certain they would have recut them had we needed it. Since we were building on Sunday we needed to keep moving. Every other item in our order was cut just as requested. Unlike our Amazon delivery guy, metal supermarkets delivery actually paid attention to where they placed our order. He was sure to put it out of the way of our vehicles and slid it underneath my box trailer to keep it covered in case it rained.

Excellent experience and will not hesitate to order again.

Caleb Auer

Great selection, fast and knowledgable service.

P.H.

Fast, convenient, no minimum quantities

Jim Gallup

small business, prompt service, nice people.

George Weeks

Very friendly customer service…fast delivery and will contact to make sure on delivery. Great company to deal with

Emily Kent

The customer service team was very responsive. I was able to tell them exactly what I needed and they had it ready for me in a timely manner. Price was reasonable and communication was 10/10.

Z.G.

customer service is great! Thanks Chris!

Amos Tucker

great to be able to buy short stock

R.L.

Good service!

M.P.

Almost always have what you want. Great scrap bundles – I can always use a piece of scrap for something. Mostly friendly staff.

M.P.

Always have what I need.

K.H.

Will probably have what I need, good price and easy to pick up

C.S.

Excellent service, excellent staff, large inventory, and best of all outstanding prices.

Adam Hauser

I know nothing about metal – except it’s hard, it needs cut, and it can be welded. I needed to make a support for a bar top, and the entire team at Metal Supermarket in Raleigh, especially Rick were beyond incredibly helpful. They took time to listen to what I was trying to design, showing me different types of steal, and explaining benefits of going with one over another. I’m so happy to have a local place to source metal now – and the team there could not be any more helpful, friendly, or patient with someone who knows so little about building out of metal.

Thomas Ring

Great customer service ,fast turn around time for getting materials

Doug Bond

Very quick service. Had exactly what I needed though I didn’t have good specs for it.

J.H.

Great customer service and fast shipping!

Audrey Leigh Courtney

Ease and speed of getting metal cut to specifications.
Very helpful staff.

Chester Evans

Great customer service.

J.S.

Friendly customer service and very fast order processing

Roger Lawrence

It’s that team, can do, approach that draws me to take unique projects to this great supplier.

Ted Lafond

I started a project, and began looking for companies to supply my needs. I did my research, and found RMS. I did a test run, buying $15 worth of scrap metal. Then, after I finished my plan and was ready to buy, I got several quotes on different materials. The staff was friendly and helpful throughout the whole process. Also, I decided on which material I was going to use, and they had it cut, mitered, wrapped and ready to go in less than two hours!! While using the material, I noticed the cuts were very accurate. I will be using RMS whenever I need supplies that they carry, which are abundant.

Todd Thomas

I am not always getting a big order. Could be a little piece. And they are always so nice and friendly. Very timely on getting me my order!

N.S.

Excellent selection for my needs.
Very helpful staff and decent prices

Bill Bradley

Quick response and friendliness

Edward O'Conner

I consider Metal Supermarkets to be a valuable resource with a courteous and helpful staff that help me find the material I need in large or small amounts at reasonable prices.
I highly recommend them.
Ed O’Connor

D.P.

They provide exactly what I need When I need it.

John Blanke

I like that I can order whatever length I want and I don’t have to buy an entire piece. I also like that you offer cutting services.

Rick Rickley

Great inventory & service

Tom Dinka

Fantastic service and very reasonable prices. Rick Morris was fantastic and real pleasant to work with!

S.S.

Great People to work with! Always friendly service and good prices!

J.T.

It was quick

B.P.

Good, Knowledgeable, Quick quotes and service.
BP

C.S.

Amazing place and people. Very helpful and friendly.

Brandon James

I love the fact that there is no minimum charge for materials. If I need a smaller cut out of a full sheet then they do it and I don’t have to end up buying the whole sheet to get the cut I need. That definitely helps out in the long run!

Cj

Customer service is great! Availability and lead time are very convenient!

C.P.

Such metal awesomeness

J.H.

Fast, easy and helpful ppl

Paul Lascara

As I understand it, no order is too small, I feel like I got a great price, and the staff were very helpful, educational. And they offered to cut strips of the metal for me!

F.B.

Very easy to get what I wanted cut to the desired length, very convenient.

Michael White

Exelant service!

Brian Inkrott

Everything was cut precisely to order. Good prices and very quick.

M.H.

They have always been helpful and friendly, Rick is always a big help and he is sincere about helping.

Dennis Perry

Quick response, staff did what they said they would do. Friendly service.

M.B.

Nice people to deal with, great service

S.N.

The website provides technical specifications that help a novice make better choices.

J.S.

Very convenient and price conscious.

J.G.

Materials were clean and delivered when they promised. Sales office friendly and knowledgeable.

G.T.

Easy, convenient and a fantastic selection of materials

Tanner Welch

They stayed after late to cut my order and kept me updated through the whole process. This place does not disappoint

P.K.

Good prices and availability,
Thanks, [FIRST NAME REMOVED]

K.P.

Great pricing, fast turnaround

J.H.

Everyone is so super helpful and the product availability and fast turnaround times are incredible!

G.C.

Availability, friendly service with can do attitude

Carlos Campos

Excellent customer service, good pricing and nice looking products.
I had a special request for some decorative stair railings and the whole team helped us adjust the pipes so that they would fit properly. Thank you again for all your help!!
C

D.D.

Friendly helpful staff. Well stocked

Jason Jordan

Friendly, knowledgeable staff that communicate well. I will be doing more business in the months and years to come

V.B.

Quick to fulfill my order.

S.C.

Everybody at the rally location is of great help

A.M.

Complete selection of metal products, very helpful and knowledgeable staff.

J.G.

Did a good job, quick work that was finished in one day. Happy with the service and the price was solid. Used them to replace the tray on a my grill

B.L.

Fast, courteous service. Good range of materials.

M.T.

Excellent service!

K.K.

Responsive and personable

Jason Pantage

I can email for a quote or price on material, pay for it in advance and just stop by and pick up.

Kevin Myers

Service is outstanding and friendly and prices are unbelievable.

B.M.

They had what I needed in stock and delivered it the next day.

Donald Ross

I like the huge range of products available along with a very helpful and competent staff, every time I have used your services I leave totally satisfied.

R.M.

Excellent service from the local branch.

S.

Metal supermarkets customer service is great. Anytime Im looking for something they are always willing to provide it and if not they will point me in the direction needed. Delivery is prompt and reliable. I typically do not use any other company.

A.P.

Price and convenience

C.L.

Rick was very helpful and got my order done quickly, even on a holiday week!

Johnny Alston

Great service and they went above and beyond for me, definitely will use them again

G.

Great service, going above and beyond to help find parts I need.

Jim Walker

Fast. Friendly. Reasonable.

S.S.

Fast and friendly. All of my order so far were filled within a few hours.

E.H.

Very friendly customer service, beautiful workmanship, and good prices!

Joey Boyles

Very user-friendly and helpful staff. Fast follow up on online requests. Prices are reasonable and are below most their local competitors. Fast turnaround times on orders.

Ellen Graney

QUALITY, PRICE AND OUTSTANDING CUSTOMER SERVICE!!!

D.H.

Service is fantastic: friendly and fast.

S.G.

stock, responsiveness, speed, service all excellent

David Seng

The staff were very curtious, knowledged in their product,my orders were done really quick, they had all the steel for my orders. I like the fact that you cut to order, that is a great service.I will continue shopping their.

David J Seng

E.Y.

Nothing, you were fair and couterious.

N.P.

The response and the service I received from Metal Supermarkets were amazing.
They quickly shipped the order and kept me informed of the status of my order. I would definitely order from Metal Supermarkets again.
[FIRST NAME REMOVED]

J.T.

The folks on the phone are always super helpful and they have met and exceeded my expectations every time.

R.B.

Great dervice

Rob McQueen

Great customer service!!

V.M.

Local availability and price.

Jerry Hochstedler

They were only interested in what I wanted and didn’t question me incessantly about my project or try to tell how to build it. I TRULY appreciate that!!!

J.L.

Convenient location and friendly staff

C.P.

Fast service and responses. Exceptional quality. I needed 1.000″ OD stainless tube and it was exact all the way through.

J.T.

The customer service was fantastic.
Anna was particularly helpful and responsive.

Michael Matthews

Having a metal source and fabrication spot is a new addition to my tool box. Rick was great, precise and went way beyond expectations.
Great customer service and knowledgeable associates.

John Broughton

Great customer service, quotes on materials back quickly and variety of materials sizes cut to length. Metal Supermarket provides to our shop space in the shop by not having materials stacked or rack on our floors, reduces need of inventory, provides inventory controls and documentation. Bottom line these services and the available on demand products creates operational time savings allowing us to be more competitive.

John Colli

Friendly people who know what they are doing good inventory and everyone is helpful

Tyler Clark

Very welcoming shopping experience. As a person that admittedly doesn’t know much about different metals, the staff was very friendly and welling to help figure it out. I will certainly be back for all my metal needs in the future.

M.S.

The sales associates were very patient and helpful to this metal newbie. Prices were fair. Pick up was easy.

A.J.

Great place to buy metal from. I drive an hour and 10 minutes to them because they have better customer service than the one the metal supplier that is slightly closer. A++

L.K.

Extremely fast, and provided metric and standard materials and pricing.

Branden Bass

The employees were super friendly. The order was spot on. Great job folks!!!

Blaine Little

Great service

D.R.

Very helpful

K.C.

Great folks- awesome customer service- extremely timely/responsive!

Caroline Husa

Rick is super helpful and responsive to requests, even with quick turnarounds. We really value having him to help support our business.

H.M.

They answer all questions before you buy.

Brad Blumeyer

Jay and his team are top notch for customer service, on time delivery, and overall quality. I never worry about any part of my order once I have handed it off to them. Will go nowhere else for my metal and fabrication needs.

Shane Carroll

Staff is extremely helpful and friendly! Found almost everything I needed, prices are great. Employees more than willing to cut pieces to size for you.

Alvin Dymowski

Quick and frendly

J.F.

Great service

Caden Overton

Easy ordering and knowledgeable employees. I’ll be back for sure.

B.M.

very easy to work with on customer project.

Dan Brockman

Always friendly staff, They have what I need at the right price. THANKS

Kyle Kershaw

You guys rock! Always doing what you can to meet quick delivery timelines.

Keith Slocum

customer service is outstanding

G.P.

Availability

K.S.

Personal service / quick response

K.J.

Always great service!

A.S.

Great communication and service.

Lisa Angel

Customer service was so helpful and the posts arrived right away; Such easy process!

W.S.

You need a better pickup area. I would buy more of my material there but its difficult to come there with a trailer.

Ross Davenport

Great selection, knowledgeable staff, convenient location.