See what are our customers are saying about our Richmond Virginia Store

Ziad Hilou

I will highly recommend metal supermarket to everyone who needs metal supplies.
Because at Metal Supermarket you only pay for what you need no waste.

J.B.

Awesome customer services, communications and quick to fill orders!

B.B.

I’m a tinkerer, you let the customer browse through your stock…I usually end up buying more than I originally came for! Great business, helpful staff!

Barry Glenn

Easy to deal with. You had what I needed Really nice and polite to deal with and Matt wickwire was who I dealt with and he definitely deserves a raise. I will be back because of him

Gustavo Vazquez

Great is recommended for cut any metal type

David Evanoff

Very good service and good prices.

Thomas Issermoyer

I like the ability to get metal of any shape I have needed cut to the proper size. The online inventory was not correct, or I would have rated higher.

Thorne Sheppard

Prices better than what im used to..
Service was excellent! Very courteous and polite!

Dan Brockman

Always have what I need, at a great price. The friendly staff is also a big bonus. When it comes to metal, they are the only one on the list to go to.

A.

Great people, fast service.

R.W.

Quick turnaround on our PO’s, stay in communication with us and quality of products (almost all metal is turn-key, no retuned damaged product).

Nick Sacco

The store in Durham NC is excellent.
Rick, Cathy and the others are always helpful, always able to answer my questions and are quick to assist me with my projects.
The atmosphere is friendly and shopping there is easy and enjoyable.
I always find the metal type I need.

Charlie Bruckner

Always provided a superior product and service. And the last one was way above my expectations.

Kent Hanley

The font counter people were awesome. I first dealt with a woman. Maybe named Heather. She was great in working with me and giving me guidance. Then when I picked it up the guy was great helped get me a few other things ( scrap). Guys in back loaded it and were very helpful. I got it quicker than they told me. So great job. Thanks

Mark Wood

Always quick and courteous. Pricing is always competitive as well. It’s a no-brainer to order from here!

Charlie Gutherie

Timely service was great on my irregularly shaped sailboat swinging keel. I provided a CAD drawing and they delivered nicely.

Danielle Carbajal

My first experience has been very positive! Friendly staff, fast turnaround on ordering/cutting west I needed and good prices from what I’ve been able to see!

Derrick Tucker

Availability and friendly staff make me not mind traveling the thirty five miles to get what I need from them

Christopher Dunston

They have gone out of their way to help me.

Mark Crane

Everyone was professional and friendly. Since this was a big order, they waited to cut the metal to make sure the lengths were actually what I need to prevent waste and extra cost.

Celia Hodges

A large beam was ordered. I liked the constant contact making sure requirements were clear and correct with written detailed follow up notations on invoice. Very helpful staff; I came in contact with several people and they give you the impression that they enjoy their place of employment. Great experience!

Reeves Flynt

Great service and very nice people to deal with.

Mike Conway

Smooth vendor for metal needs!

Jeff Eaby

drop shelf is great, service is excellent.

J.L.

Nice personal touch from the sales folks.

D.H.

Very impressed with counter associate.
He was very patient with an old man that wasn’t
quite sure what he needed.
he guided me in the right direction.
Thank you Matt.

C.A.

Excellent selection! Just keep the store in the same place!

Scott Mason

Great customer service! Friendly! Efficient! All round great experience!

Jeff Cable

Excellent service and good pricing to go along.

C.P.

Jay Preble is soooo great! We all know his lovely wife is the brains that keeps everything on the rails though – so she’s greater (and prettier)! I bet they were king and queen of the Metal Warriors Under the Sea Prom!

V.

Thank you Rick and Associates – Metal Supermarkets is great!

E.S.

Super easy to find what I need and purchase from you guys. The availability and speed is awesome!

Dave Gasiewicz

awsome staff , excellent selection

R.B.

responsive, helpful, local, easy to work with

Emonn McAteer

Service was extremely friendly and quick. Got exactly what I wanted and had clear communication from Raleigh metal supermarket.

John Colli

the products are great the people are even better

William Schaeffer

quick and friendly

Mark Craig

Outstanding service!!! The guys abs and gals are genuinely appreciative of your business and make sure your needs are met before you walk out the door.

Definitely my favorite metal fab materials goto source!!!

Felix Moreno

Rapid respond, high quality customer services and material availability

Gordon Miner

I have always received prompt and courteous service from your company and the people
are friendly.

Jessica LaGuardia

The staff has been so helpful in getting us what we need in a very timely manner.

S.J.

The turnaround was quick and the pricing was very reasonable.

J.W.

As always, great service!

D.B.

You did what you said and got my material to me when you said.

P.S.

Matt Wickwire (Durham, NC) was beyond helpful in getting my order taken care of as the channel size was determined and the machining was carried out to perfection. One of the better customer service experiences I’ve had.

Dustin Holloman

Jay and Cris are always on point for quickly getting a quote and material back to me! Great people and team!

T.B.

Very friendly staff, accurate cuts, and metal was ready quickly

John Santos

They had what I needed both times and the service was great. Prices are fair and quality product

M.G.

Excellent. Their website needs to be updated but all is good! Great customer service !

Dan Ray

Everyone is always very helpful and the new location is convenient.

M.G.

Expand your locations. You moved to Durham, which is pretty far from your original location. You always have a great selection but your prices sometimes seem a little higher than the rest of the market.

David Marshall

Always a pleasure working with the team

C.N.

Great professional inside sales support

David Hall

Very simple process. I needed an aluminum bracket to mount a trolling motor on my boat. I took my pattern to the counter. Matt took my measurements and sent me a quote the next day. I approved the quote, gave them a credit card number and picked up my bracket the next day.

All in all, a great experience.

Wayne Pallock

The Staff at Metal Supermarket is wonderful! Rick and his team know their stuff and are friendly and helpful.

Chuck Riggs

Great selection, reasonable prices and excellent staff and service.

Eric Lund

Super friendly staff, large selection of stock

S.H.

fast and friendly service.

T.M.

It’s simple.

Carlos Moncada

Good service

Jhon Salinas

I think only in my limitations of language. For all more my calification is 10.

B.B.

Price

B.C.

Great service!

P.T.

Great customer service.

W.B.

Products on hand

D.D.

Fast and Cheap

M.G.

Fast service, friendly people, good price

Wayne Murphy

I like the scrap piles and that I can order metal when I need it.

Toby DeAngelo

Kind, knowledgeable, friendly service with products at a great price.

Cameron Kennedy

Big inventory, timely delivery, great prices.

S.W.

A couple of times I’ve been promised a callback on a quote, and never got a call. This also happened at least twice with promises of a call when the order was ready for pickup. On at least two of these occasions I’ve been told they called but no one answered. But when i checked my call record i found there had been no call. Not getting the call didn’t really cause me any big problem, but being told there had been a call when that was not true was distressing.

Nevertheless, your service has been satisfactory and I will continue to do business with you and suggest your company to friends, but with the caveat that they should expect to follow up themselves rather than wait for a promised call.

Ellen Graney

Outstanding customer service, turnaround time and quality products. It is a pleasure dealing with everyone here. Great products – Great prices – Awesome people!

B.L.

Large inventory and very helpful employees.

C.M.

The people are the BEST. Rick , Jay etc…. Excellent nice friendly helpful so you can sort what your needs are and you can buy it.

Robert Moore

Very friendly and knowledgeable staff. Very fast turnaround, and have always had exactly what I need. I highly recommend and will be using them a lot moving forward.

Bill Michael

A variety of products are offered and they are very willing to order about anything you want. The are CUSTOMER ORIENTED.

Bill Michael – Eno River Rods

J.D.

In stock items and excellent employees! Also love the remnants area. Great job!

Abdul Admani

The best crew to deal and prompt response to questions and deliveries.

D.A.

Thank you!

Wayne Lukachek

Their service is better than most. I had a small order, and it was handled like I ordered Tons of Material. Realizing that they did not have the product locally, they had it dropped shipped from one of their other locations I believe maybe their MidWest warehouse.
This is what customer service looks like. Thank you, Ashlee, for handling my order so efficiently.
Wayne

M.R.

Great store, great people!

J.R.

Great experience. Helpful, knowledgable staff.

A.D.

Great customer service

Dwight Price

Very professional and high quality workmanship.

Ronald Harris

Product service shipping and pricing everything is what I needed

Dan Peach

You can get what I need when I need it. Fast, easy service.

T.W.

Materials I needed were in stock and promptly cut, by friendly and helpful staff.

Garnet Drakiotes

Every step was easy. Ashlee was superbly helpful. Many times in situations where a customer is placing a small, first time, order and probably competing for time with contractors placing orders for tens of thousands of dollars the small order person is not treated on an equal basis and feels out of place. NOT the case here. Both people I interacted with were friendly and very helpful. HIGHLY recommend this business.

Marvin Powell

Like that Metal Supermarket is a local option for stainless steel panels, if you need them in a rush.

B.W.

*Easy to order
*Great selection
*Quick service

Brad Wyrick

Responsive and accommodating to customer’s needs

E.B.

Friendly staff able to provide guidance and advice – great experience for metal shoppers! Thanks.

Cj Lessard

You have the products I need

Corey Eshelman

Easy ordering and fast delivery. Great customer service folks.

Lou Sellett

I ‘discovered’ and shopped at the local Metal Supermarkets for the first time recently and I will definitely be going back. My experience was awesome in all aspects. Purchased 140 feet of angle iron and had it cut; a relatively small retail purchase. Staff was super helpful and friendly. In particular, the store owner and manager Christine P***** answered all my questions and took her time to explain in detail although she was busy multitasking. I highly compliment Christine P***** on her professionalism, kind demeanor, and communication skills. Will return for sure.

Bruce Phillips

This company is a great source for buying steel, aluminum and other metals in all shapes and sizes. Dimensions are cut to order which makes it much easier and faster to build. HIghly reccommended.

Vincent Salgado

I would use you when I need a certain piece of metal and do not want to buy a whole length, but when I have checked on whole lengths, you are much more expensive than other suppliers, so it has worked out to the same cost to buy a whole 20 ft length from another supplier as buying maybe about half of that from you, and I would rather have the leftover in case I need it. I wish you had lower pricing for larger quantities.

Donny Black

Great selection. Knowledgeable staff. Sorry they relocated to the other side of town.

E.J.

small quantity purchases, courteous folks helping

Sean

Excellent customer service! Great prices . Just an all around great shop with friendly staff

Russell Wahrman

I love the customer service. Each member understands the community’s needs. Raleigh. Metal Supermarkets has made a huge impact to my students. Cris, I thank you.

D.M.

You Guy’s had what we needed and was in and out ! We will defiantly be back.

N.N.

Super awesome associates, I really will miss them as they leave the Raleigh area and head towards the triangle..

Thompson Brown

We have had great success using Metal Supermarkets, they are friendly and responsive and will figure out how to get me what I need.

Kevin Saylor

Great communication and awesome service.

Scott Gainer

Quotes were snappy, customer intake phone service was enjoyable. Cuts were perfect and it was all delivered timely. No complaints here!

James Taylor

The phone in order is nice. When I get th a there it’s ready. Super great people to work with.

D.K.

Exactly what I ordered and great service. Thank you.

Richard Savoie

Good price and Excellent customer service.

David Wehbie

Very helpful staff!

T.H.

The price and quality of cut measurements were great.

Mark Wood

Availability and quick turnaround. Friendly staff as well.

James Worrell

They are very friendly and helpful at this branch. I’ve mostly worked with Chris but all of them have been good partners for metal purchases I’ve made in the last couple years.

David Burrill

Great metal, Great customer servive

P.M.

Wide variety of metal products available and good phone support.

D.N.

No minimums, variety of materials, great staff

S.

The staff was eager to help me with the product I needed.

S.L.

Good stock, easy to buy from and they deliver the products to my house when I have a large order.

B.O.

Convenience and wide selection

J.

Great service and exactly what I ordered

Jay Bailey

Excellent help in finding what i need!

D.S.

Found material that was not available anywhere else.

Dan Brockman

Every time I needed metal they not only had it, but always had a friendly smile.

J.B.

Very efficient in getting a price estimate and delivery time of product requested.

J.N.

Super friendly and helpfull service.

Jim Cammerata

Fast and Helpful!!

W.P.

prompt, courteous, good prices.

J.M.

I like the drops!

John Broughton

Great customer service, lengths are correct and tidy environment for pick up!

Maggie Stowe

Metal Supermarkets is a great resource for a wide variety of products. Great friendly people, reasonable prices and great service. Love working with them!

R.

Excellent customer service

J.P.

Great service

Nick Sacco

Friendly service and exhausting array of metal products.

I am in process of restoring a tractor and found all the metal types I require.

Kenneth Headley

Fast processing, cutting, fair prices and a great team of extremely helpful, knowledgeable and professional staff. I will rely on metal supermarkets for all my metal needs.

Ed Pait

I GOTTA TELL EVERYONE HOW NICE THE EMPLOYEES ARE AT METAL SUPERMARKETS..
I WAS CHOSEN TO DO SOME METAL WORK AT A FRIEND’S BUILDING…. AFTER LOOKING OVER THE PROJECT,….. I CALLED AND ASK IF WE COULD GET SOME METAL CUT AND MAYBE A PIECE OR TWO BENT FOR THIS PROJECT….I WAS COMPLETELY SET BACK AT HOW NICE MARK WAS AT GETTING THE METAL TOGETHER ,,AND ANSWERING QUESTIONS…HERE’S THE GOOD PART..I HAD BROKEN MY FOOT AND WASN’T ABLE TO GET AROUND EASILY.. THINKING THESE GUYS DO NOT HAVE TIME TO DEAL WITH ME AND MY PROJECT….BOY WAS I WRONG..I CALLED AND THE OFFICE LADY SAID I COULD STOP BY AND GET MY METAL..I STOPPED BY AND MARK ASSISTED ME WITH GETTING IT TO MY TRUCK..I WILL SAY THESE TEAM MEMBERS ARE WITH IT……THANKS FOR BEING THERE FOR ME AND,,,,,, THANKS AGAIN FOR SUCH QUICK QUALITY WORK………………. ED PAIT ..PAIT SECURITY SYSTEMS, RALEIGH, NORTH CAROLINA.. .

J.L.

The staff is great.

Jim Webb

Metal Supermarket is convenient, the staff is very courteous and quick to respond to requests. And, they have a great inventory of product. It is very likely they will have what you need in stock. The prices are very competitive. It is unlikely that I will go anywhere else for my metal needs.

J.T.

Can buy short pieces instead of a full length piece. They can cut the steel for you also

M.O.

They were very quick to answer my email about a quote and only took a day to complete my order! They were helpfu,l and I plan on ordering from them again if I ever need any metal services.

P.P.

Quick, Professional, Friendly, Knowledgeable with lots of options and availability

S.S.

We have been doing business with them for years. They are great folks to work with!

S.B.

Good selection and good service along with good prices

Marcos Del Rio

Easy access to quality materials with no minimum purchase.

Chris Marker

Any time I need metal for any app. I go there.
They cut to length, bend metals, it seems they can accommodate anything to do with metals.

M.D.

Fast and courteous service.

J.M.

I like the availability of materials that I’m looking for. Price is a bit steep at times.

C.D.

Customer service was excellent.

M.F.

very prompt and delivery was great

Gilbert Sibelius

Customer service is good, I hope everyone else will do the same. I’m satisfied with the service.

Lance Hauver

Being able to spend time looking through all the options

R.B.

They had the material I was looking for. They were fast, cut my piece of metal accurately and were very reasonably priced.

Ryan Tozer

I’ve always found it easy to communicate with the staff, and get what I need. I recently had to get some extruded aluminum that was a custom order. Not only did they save me from having redesign, but actually saved me time and improved the quality on my product.

I also really love their prices on scrap cuts for custom brackets. Lots of options, and very reasonable prices.

I look forward to my next project that requires me to do business with this particular location.

K.P.

Easy to get whatever size and type of metal I need, and I don’t need to cut it myself

S.M.

Everyone on the team worked with me to get the exact product I needed, on time and as requested. Excellent people!

Devon Clark

Best reps, expediency and delivers on time and as promised.

Rey Tello

Great costumer service

R.S.

Quick response to request for estimate. Easy to convert estimate to order. Order prepared in about 1 hour and was easy to pick up. Will do business with them again.

B.S.

PEFECT IN EVERY WAY!!

M.W.

They work with you as a friend .

Bob O'Shea

Fact your team helped identify solution on missing part. Great team work and where additional service needed, provide recommendation and contact information. Many thanks

Caden Overton

Always courteous and fast for my small order needs.

Tim Rucker

Excellent Customer Service in all categories! Jay is extremely, knowledgably and Helpful as well as the staff!

R.R.

Awesome place ..can’t wait to buy more.

John Colli

they know what they are doing

Sherise Ellis

Quick and friendly

J.L.

Fast and accurate.

M.W.

Helpful and provide personal service.

Chris Montana

The folks here are GREAT . My experience here is better than most restaurants . GREAT PLACE GREAT PEOPLE .

C.K.

Good prices, fast next-day order pickup, and courteous, friendly customer service. Owner Christine Preble treated me like family. Totally satisfied & highly recommend!

Robert Sarge Sweeney

When I walked into the shop and greeted immediately. I let the staff know my needs and without any further question helped me with exactly what I needed. I would recommend the metal supermarket to all my friends and family who need any type of metal. I was also impressed with the many different types and sizes of material it is my place to go from now on.

Larry Williford

Metal Supermarket always has what I want in stock and employees are eager to help me in a very timely manner.

C.A.

Great local source for metal products for my projects.

Chip Lofton

Always try to please. Great customer service

Al Andrews

Very Friendly office staff and courteous way that they wait on you when you have a question and they show you your options.

T.H.

Everyone at the Raleigh store are incredibly nice and helpful. It is so nice, as individual buying small quantities, to be treated with same respect and customer service as their bigger commercial customers. The affordable scrap pieces are great for little hobby projects and welding practice. I only wish you were open on weekends or later on week days. I have to go during my lunch break or leave work early to buy material. It pains me when I have to go to Lowes/ Home Depot to buy material, their selection is tiny and cost 3x as much as Metal Supermarkets. Open up on Saturday so I can give you more money!!!

D.S.

Unique service

S.F.

it was quick to order and pick up my times.

William McEwen

Jay was great and the rest of the office personnel were as well. I brought my dog in, not wanting to let her sit in a hot car, and they were very accommodating.

M.P.

Service was very prompt and they wprked with me for job site delivery as well. Very helpful.

David Swofford

I got a quick response to my quote request from Kyleigh Wiggins. It was more than I wanted to pay but I called her anyway, and she suggested a less expensive alternative that worked great. The job required cutting to a trapezoidal pattern I sent them and the work was perfect.

D.D.

Fast and friendly service

Warren Baumbarger

Speedy service with great customer service

B.L.

Good friendly service and good inhouse inventory!

Kyle Kershaw

Quick to respond and always willing to work with us to meet deadlines.

Robert Ramsey

You had what I needed when no one else did

R.S.

Men’s was always helpful

R.E.

Prices are ridiculously high. Shop is a bit of a mess. But there aren’t many other options in the area for small-volume metal.

Paul Tooley

I am able to find most of what I need, in smaller amounts, at competitive prices.
And, the staff at the Raleigh shop are awesome

R.O.D.

Flexibility to purchase small or large amounts.

M.

You have shorts that are useful to for small projects

W.P.

Hot chicks and cold steel, what’s not to like?

J.B.

Quality workmanship at reasonable pricing!

Glenn Holland

It Works. Being able to buy what I need in the quantity I need is worth a few bucks extra.
Glenn Holland

Chuck Beddow

Great staff, super friendly and helpful.

B.N.

Good prices and service

K.S.

Fast response to Quotes, great communication regarding deliverables. Cut to length options.

M.M.

Quick and easy ordering.

B.H.

Friendly staff. Flexible schedule and quick turnaround. Excellent communication during the order and notification of completion.

Doug Baxendell

Chances are you have what I am looking for, from short offcuts to long pieces.

S.T.

Your employees were extremely helpful to work with (especially Kyleigh!) and the pricing is much better.

Scott Adams

I like the fact that the service was very quick and efficient.

P.M.

Comprehensive inventory. Massive band saw is impressive to watch.

D.P.

Very pleasant people to deal witH. Great selection of materials to choose from and competitive pricing and delivery is an option if needed. This is a full service metal shop. Great service.

W.H.

Customer service was awesome.

A.Z.

EXCELLENT SERVICE AND COMMUNICATION FORM ALL OF THEIR PEOPLE. WILL DEFINATELY WORK WITH METAL SUPERMARKETS AGAIN.

D.L.

Great service, half-day turnaround, easy pickup at the Garner, NC store.

Jennifer Wagner

very friendly and knowledgeable.

Larry Stone

Huge variety of products, both steel and aluminum. Great folks to work with. Prompt service and good prices.
I can always find what I need. They will cut your items to your required lengths.

L.A.

Great customer service. Receive orders on time and always willing to help you in a rush !!

Mke DeSoto

Convenience and customer service

Dan Ray

I have worked with Amanda on two purchases from your location and she was excellent to deal with. I would send here a request for quote and she would provide the quote in a timely manner. When you arrive, the team is always ready to help load the order and is very attentive when making sure the order is correct and complete.

Jaha

I love that you had many of the products in house already and can order and pick up same day! As far services go you guys rocked it! From start to finish you guys were very helpful and knowledgeable.

James Taylor

When I showed up to the warehouse somebody came out walk me through the warehouse showed me everything got me a quote the next day then I ordered the it, it came in when they said totally awesome service I definitely will be back and tell all my friends

Guy Arnold

Wide variety of available metals.

S.M.

Great service on the ohone at time of ourchase/order. Extremly friendly, helpful and understanding.
Perfect job at delivery!

S.S.

You were very easy to work with, especially by email and service was great!

Scott Kelly

Great communication and service, always gets us what we need when we need it. Thanks Jay.

Dan Brockman

Friendly Staff and more importantly when I need metal they always have it. Also can not beat the price. I have already suggested to coworkers when need arise for metal to shop there.

Keep up the good work.

M.M.

You ordered and received the product I needed quickly; however, there was a problem with communication but it may have been caused by the weekend interference.

Bruce Phillips

It is great to get metal cut to the size you need with a quick turnaround. If they do not have a special size, they will order it. Friendy staff.

Rick Sullivan

Great variety of metal options (multiple metals, widths, shapes and lengths) for my projects and completely customizable by cutting or drilling right at the point of purchase!

D.E.

It was easy. I got what I needed, cut to the size I needed,

Russell Wahrman

I enjoy the friendly people. Very easy to get quotes and pick up service is spot on.

Keith Slocum

Can’t ask for better customer service. These folks are extremely helpful and very friendly. Will get all my metal from them.

Ramani Ayakannu

The customer service is very courteous and helpful. I order steel angles for my project and they cut the lengths very previously. Definitely found a place where I can go to buy steel shapes and plates

J.W.

Lots of inventory and friendly service. A great place to buy the material I need..

Malcolm Buehler

you had the stuff I needed at good prices

Phillip Dillon

Rick at the raleigh store is great . He goes above and beyond to make it happen. You have great prices and quality for small peices

B.C.

I appreciate the quick response time and friendly staff.

B.B.

Ordering was fast and easy, the on-call group helped with the odd bits of the order and the fabrication (cuts) were made to the specifications. the final products were available on-time.
pick-up was easy too

Jed Gronewald

Love the service. Pre cutting materials and delivery of small orders saves tons of time.

Everyone I talk to to help prepare my order was fantastic and very much on top of things.

Only issue I had was that I asked for some 5″x5″ squares of sheet stock. They were 5×5 but they were not square (close but not quite) . Good news is that we have that flexibility with this project so all good.

The point is just make sure you check your order before you start building:-). I am certain they would have recut them had we needed it. Since we were building on Sunday we needed to keep moving. Every other item in our order was cut just as requested. Unlike our Amazon delivery guy, metal supermarkets delivery actually paid attention to where they placed our order. He was sure to put it out of the way of our vehicles and slid it underneath my box trailer to keep it covered in case it rained.

Excellent experience and will not hesitate to order again.

Caleb Auer

Great selection, fast and knowledgable service.

P.H.

Fast, convenient, no minimum quantities

Jim Gallup

small business, prompt service, nice people.

George Weeks

Very friendly customer service…fast delivery and will contact to make sure on delivery. Great company to deal with

Emily Kent

The customer service team was very responsive. I was able to tell them exactly what I needed and they had it ready for me in a timely manner. Price was reasonable and communication was 10/10.

Z.G.

customer service is great! Thanks Chris!

Amos Tucker

great to be able to buy short stock

R.L.

Good service!

M.P.

Almost always have what you want. Great scrap bundles – I can always use a piece of scrap for something. Mostly friendly staff.

M.P.

Always have what I need.

K.H.

Will probably have what I need, good price and easy to pick up