See what are our customers are saying about our Salt Lake City Store

S.B.

High degree of expertise in sales team

R.W.

For a novice, dealing with Jeffrey — “Salty” — was a pleasure. He was helpful in trying to offer options for our needs and then provided quick responses to our various quote requests.

Delivery was similarly easy and straightforward. Casey was timely and easy to work with.

Responsive service, fair pricing, timely delivery — what’s not to like?

J.S.

Great customer service!

Anthony Eiting

You guys always have what we need in stock!

Thomas Anderson

I worked with a wonderful sales rep named Kassidy and she was amazing. I got what I needed and it was perfect. I will definitely be doing business with this company again!

E.J.

Great service:)

C.P.

I have no suggestions. Everything and everyone is great.

R.B.

Ken went above and beyond to help me get my products in a more timely manner.

G.

THE CREW AT THE SALT LAKE CITY LOCATION HAS ALWAYS COME THOUGH FOR US WHEN WE ARE IN NEED OF SOMETHING. AS AN O.E. MANUFACTURER OF STAINLESS STEEL EQUIPMENT WE USE A VARIETY OF PERCISION DIMENSIONAL SIZES AND METAL SUPERMARKET WITH THEIR NETWORK OF ACCESS HAVE NEVER LET US DOWN.

COWEN MANUFACTURING
PAROWAN, UT

G.B.

Thank you all there at Metal Supermarkets! I have called and need steel but not sure what size to use and always get superior help in getting it right! Awesome people to work with

R.V.

Great friendly service and great products!

K.E.

Service is simple and pick up is easy

Josh Benson

Great service, super fast with my order. I need to order a couple of more items as well…. will reach out this week.

Josh

Albert Bakker

They work for their customers.

C.D.

Great communication fast service

K.H.

Great service, availability, and variety.

Juan

Professionalism
Large inventory
And if they don’t have it they can get it

C.C.

Price was right. Had what I needed when I needed it.

Cindy Schroeder

Awesome service.

Rony Juarez

Everyone is really good to work with and metal options fit the needs of my industry.

T.J.

I’d really recommend Metal Supermarkets to anyone. You’ve been our crutch for many times when we needed something fast and the turn around time is always same day. Everyone in the shop is helpful and are experts in their field. Pricing is unquestionable as well. It’s always at a good price.

B.R.

I like the knowledgeable and friendly staff. The services are convenient, and you’re always willing to get me exactly what I need. I love that if I need a 2-foot length, I can get it and not have to buy the 12-footer.

Tierney Groy

Very quick to get back to you.

Lynne Reid

wide range of product & great service – thanks

Michelle Hansen

Quick and Friendly Service. They have what you need!!!!

A.W.

Fast, reliable, and offer a variety of metals

A.D.

Offer CNC plasma cutting

Lamont

You have an extensive inventory.

K.H.

They had the guage needed and cut to the size.

Lori Barnard

My order was completed just as promised! Ontime and perfect!

Scott Magelby

Awesome customer service!

D.S.

Metal supermarket was the only supplier in my area that was able to fulfill my request and they did so in a timely manner. The entire process was easy and sales team was friendly and professional. I will use you again.

T.B.

the customer service is excellent

H.M.

Fast and easy.

P.P.

Easy to work with and always friendly no matter how small my purchases are. I’ve never felt like I wasn’t worth the trouble with my 2ft length of angle iron.

Kate Bean

Great price…great service…

S.F.

The SLC Metal Supermarket staff was professional and friendly, and helped me place my order and completed it efficiently, even after a modification that I requested.

Chad Gregory

Excellent company with great service.

David Miller

availability and convenience

J.G.

The staff is always helpful, and I am able to have my order filled in a timely manner

David Hull

They always have what I need or they get it in a day or two.

Ryan Allred

Great service and always very friendly. Always prompt at getting my orders filled.

Jack Treasure

Even for a small purchase, I was treated like a million bucks!

Blake Karrington

The counter help was quick knowledgeable.

K.V.

Great Customer Service.

Peter Fotes

I’ve done business with Metal Supermarkets probably from its first year in SL. Everyone has been very professional and helpful and I have recommended the company often.

R.F.

Small custom quantities are welcome

S.L.

Great shop for all my metal needs.

C.K.

Great service and quick shipping.

C.H.

Competitive! Not in a cost way, but in a customers service way. Call backs, interactions are detailed and followed up. Load logistics for specific transportation needs. Product banded for safe transportation. Load blocks for forklift usage in unloading at our location. Concerns with where and how we need the product loaded for safety, and lots of help, etc.

We have found that the lowest price sellers have poor support and are a challenge to do business with.

James Gull

Communication was excellent and product exactly what I needed, and was available next day

Jenn Smith

Jordan was absolutely amazing. He helped to expedite our order and kept in constant communication with me. The product was perfection. Thank you!

M.E.

you have what we need

B.A.

I’m not a regular metals buyer and MS made it easy to find what I needed and get my job done

R.C.

more parking around will call and store front.

Linn Gittins

The measurements were exact. Your team was fast and very courteous. And they loaded my metal.
There was nothing more I could have ask for.
Thank you!

John Lorenzo

Fantastic service.

P.M.

Friendly staff, great service-thanks!

Mark Peterson

Decent prices, friendly service

Katy Willis

Fast, Easy, Friendly and Affordable!

Matt Alder

Fantastic customer service, I was a first time customer and got a tour of their stock and a rundown of their services. I will absolutely use them for my metal needs for my company.

Greg

WHEN IT COMES TO SPECIALTY METALS AND DIMENSIONS WE HAVE NEVER BEEN LET DOWN BY THE SUPERMARKET. THEY ALWAYS GO THE EXTRA MILE TO FIND AND SERVICE OUR NEEDS. AND AS AN O.E. MANUFACTURER THAT BUILDS CUSTOM EQUIPMENT THIS IS VERY IMPORTANT TO OUR OPERATION.
COWEN MANUFACTURING INC. PAROWAN, UTAH

Sefita Fanaika

availability and reliablility.

Bob Hackworth

You all have been very responsive when I call.

We had a mis-shipment of some pipe that was easily corrected with one phone call. I appreciate how you made it easy to correct our error.

K.S.

Best customer service of any metal supplier I have ever dealt with. They dont treat you like a moron if you dont know “their” proper terminology. They are super easy to work with, and I would likely pay twice the price just for the service.

K.E.

Got a price quote in a timely manner and really good service when I picked it up. and the product was really nice to.

A.C.

I can always get what I wan in small quantities.

Brandon Carr

Very helpful, very friendly staff

Chris Durnell

The staff at the store have been very friendly and helpful to me from working up pricing for me to get my bids done to showing me different materials that I can work with to get me pricing on custom orders.
I was going to a competitor and all my steel needs and on something’s they were cheaper and on other’s they were a lot more expensive.

But as a new business owner I have to look at all the aspects of my materials from fuel and travel to get what I need to pricing and I can say that my money is with metal Supermarket.

Thank you guys I appreciate your help
Chris.Durrell
Done Right Specialities LLC

J.P.

Great service from getting quotes to delivery.

M.

Fast response by email. Good pricing usually. Usually Affiliated Metals or Wasatch Steel are cheaper.

Albert Bakker

Readily available

David Lake

Fast and accurate and reasonable pricing

C.M.

You have what we need

Chuck Love

Rapid response to RFQ’s and short lead time.

T.B.

Always have what I need and they get me the products fast. Always great customer service. Can’t beat these guys.

Don Scott

Helpful customer service at Salt Lake City location. Knowledgable staff.

Jeff Nicholls

Great customer service and locally sourced metals for the aerospace industry.

A.E.

Service was great – couldn’t beat the price – 10″ Diameter Schedule 60 Stainless steel pipe

David Farnsworth

You quickly get what services I need and materials I need

David Shields

When you call someone answers the phone that actually knows what they’re talking about. If they don’t have an answer to your question, they find a legitimate answer and get back to you. When they cut metal for you, it’s always very close to the actual measurement you give them plus or minus a 16th of an inch.the products that they advertise online are always typically in stock, or they can get them within a day or two. All around great service and easy to work with.

D.N.

Like dealing with good people and good service

Corey Burand

The customer service is great.
The ability to fabricate things to what I need since I don’t have some of those tools.
Easy to buy small amounts.
Delivery for larger orders.
Website is easy to use and provides good basic knowledge of materials offered.
Ability to source potentially difficult to find materials.

G.D.

All my requests for pricing were answered very quickly. They had my order ready the same day i ordered it. Great service.

Kerry Spiroff

Website is clear about shapes and specs. Staff is knowledgeable and responsive and understands Enginering specs alloy qualities and availability.

M.B.

Jeffrey has been great to work with on several projects and we’re just getting started.

Mark Flint

Prompt and thorough Quotes. Delivery of material is done when they say will be done. A good business to work with.
Mark Flint

D.W.

The team there have been very helpful and you have all the materials anyone could need.

D.C.

Great selection, fantastic service, prompt delivery. Couldn’t be happier.

K.M.

you were able to deliver on the day I ordered…

Doug Hart

Great service and great products. More expensive then most companies but I will still come in to get the intricate things that I may need. AAMP Construction

M.W.

Quick and easy. Seem to have a lot of materials in stock.

B.A.

Great customer service, and great selection.

Robert Topolewski

Your selection is awsome and being able to buy, in most cases, the size you need is a game changer.

Bill Griffith

Quick response

Jay Henry

The place is awesome the staff always helpful and great prices on miscellaneous pieces I need

K.

VERY HAPPY WITH THE SERVICES.THANKS.

Dave Dewart

Metal Supermarkets bars are straight, unlike the curved stuff at another place in town.

Jacquie Oliver

People awsome to work with

J.G.

Staff is very helpful and gets my order completed promptly

M.B.

You guys are great to work with. Very responsive and professional. The driver made every effort to make sure that the delivery was dropped at the correct location.

E.S.

Fast, easy, simple, friendly.

Tim Thompson

Easy to use with competitive prices.

John Simpson

Ordering online was simple, and the response quote was surprisingly fast.
I was totally satisfied with the whole process from ordering to picking up my completed order.
Thanks

R.N.

speed

H.C.

More consistent pricing. Overall you guys are doing great.

J.B.

Wide sletshon and fast service & remnant display

R.P.

easy selection, friendly staff, dog friendly while you wait to be loaded.

Adam Christiansen

Very prompt, knowledgeable, communication was quick and clear. Price was excellent. Product quality is fantastic.

Carl Baptiste

Great knowledgeable staff. Always courteous.

Bill Jordan

Easy ordering
Excellent communication
Got exactly what I requested.
Professional staff

Cj Chaparro

Fast and professional work

T.G.

I enjoyed working with this company. They responded to inquiries via email and phone in a prompt manner. They called and asked how we wanted one of your metals to be cut. I am not the end user of the product, but I have not heard complains from the end user. Thank you for your excellent customer service.

Scott Christian

Stock on odd sizes and shapes, which is much needed in the custom manufacturing industry

Landon Gines

Great service and selection. I buy from them frequently.

J.H.

The staff were great, very helpful.

P.F.

Ken is always courteous and professional, he attempts to locate requested material and charge a fair price. The location is convenient and the staff are all helpful.

D.S.

Wide selection. Easy to work with.

K.M.

The people

Clinton Perschon

Fast and friendly service. Competitive prices and good selection.

Max Johnson

I like how quick you are able to accommodate the needs I had and the professional way your employees treated me. It was nice to be greeted with a smile and a good attitude.

C.S.

Everything was great

Jessica Grant

The employees were incredibly friendly and they were willing to answer any and all questions. Additionally, they were willing to communicate cross-country with the contractor on the project.

M.A.

Prompt, honest, and courteous service as well as quality products.

C.C.

I really liked how enthusiastic the staff (especially Jordan). Jordan was willing to look into getting a special order steel that I was having a hard time finding. He was able to locate the specialty steel as well as get it in an extremely timely manner, which was great for our timeline as we were up against a deadline.

Michael Brown

I found the customer service to be awesome. I don’t have much experience with metal and I found Ken to be very welcoming and informative – it made me feel comfortable coming in and purchasing materials. I also found the turn around times and handling of my orders to be great

C.L.

Metal Supermarkets has and continues to be a great resource for low volume material. Kasidi McKnight in Salt Lake City provides outstanding customer service. Keep up the good work.

C.D.

Excellent customer service. Very fast responses. Short wait times at Will Call.

Jason Smith

A streamlined and simplified process for individuals and/or small businesses to acquire smaller orders of dimensional or specialty metals.

Ryan Tanner

I use the Remnants area. It’s awesome. Well organized, easy to find what I need and great pricing.

Richard Mahon

I tried several places before you guys. Each gave me all the problems they had.

No account
Order to small
Won’t deliver to residential
Won’t unload off the truck
We don’t sell that size they come in longer lengths

You guys understood what I was asking for and delivered with no list of problems. And did it with a smile.

Thank you.

Brandon Carr

They always have what we need in stock and will deliver quickly.

D.G.

Always have what I need

David Hull

You always have what I need and the turn time on cutting is quick

Corey Burand

The communication with Jordan has always been excellent and the ability to have all the metal cut and sized to whatever I want makes my projects possible. Also the ability to have pieces bent and made custom is really nice in addition to delivery service.

L.C.

You helped me out while my local store was closed due to COVID

Brinton Barwick

Thank you for donating the copper, and brass
for my son’s rattlesnake mascot sculpture for Fort Herriman Middle School, you are listed as one of the donors on the plaque. The aluminum we recently bought was ready for curbside pickup when I arrived. Thanks for everything. Brenton Barwick.

N.B.

Excellent service and the prices are mostly reasonable.

Dan Pollister

It was great working with you, thanks!

Anthony Sarra

Quick response to inquiry for material with some special drilling work added. Work completed on time and as requested at a reasonable cost.

S.A.

These guys worked fast and the aluminum tubing I purchased was cut perfectly.

B.T.

I had a small order for some square tubing. My local store had it in stock and I was able to pick it up curbside during this Covid-19 pandemic. It was a smooth experience and really easy.

Thanks for the help on my project

M.B.

Easy access to your business

T.C.

The people are very friendly and got right back to me

L.J.

Precise cuts and easy pick up

Jerry Herrera

Order placement and delivery, wasn’t happy with price change for more items

Rocky Thompson

Good people to work with. My project was exactly what I expected. Thanks for the help

Lou Little

Your employees are very knowledgeable about metal and have a great repor with their customers.

J.C.

nice people. local.

N.

Great to work with. They always take care of us and prices are reasonable for small orders

Seth Payne

Very easy to ask for pricing on a material. The person on the phone was very knowledgable and helpful in providing quick information.

Brandon Holmes

Buying from Metal Supermarkets is so Easy!

D.O.

Fast service with professional service

C.A.

Ken Sparks is a real professional and understands customer service.

Todd Whitton

Jeffery did a great job helping me out and educating me on pipe/tub/DOM.

S.A.

The website was easy to use and request a quote. Ken Sparks got in touch with me right away, and was very helpful. Once we ordered, the order arrived very quickly and was exactly what we had ordered. Ken followed up to make sure it turned out the way we wanted it. Overall, it was a great experience.

A.W.

great service and quick turnaround!

J.D.

Very friendly and helpful with my needs

T.M.

was quick on shipping for the small amount and the price for cutting was right.

M.S.

Access to a lot of hard to find materials! The help is priceless, like old friends!

A.J.

Very accommodating and responsive. Competitive pricing.

J.

My order had been cut wrong. I called Jaime and within thirty minutes he called me back and had it sorted out. I could not be happier.
Jed

Michael Hudson

The Metal !

And customer service was awesome !

B.C.

Usually have what I need in stock.
Cut to the lengths I need.
Have it ready usually within a day.
Super friendly.
Honestly you guys have completely nailed the customer experience side of it.
If you could do anything, and its probably not worth it for the business, but having some hours on Saturday would be great to compensate for my poor planning.

B.K.

You have good turn-around times and the people there are wonderful.

H.H.

The service is good

J.J.

The delivery service

S.A.P.

Great service and even better delivery!
Thanks!

Brent Bowman

Easy order
Easy payment
Easy loading

A.C.

Services are very fast and I can purchase small quantities.

Dennis Loomis

Found what we needed

John Lorenzo

Wellness to help most very helpful

R.M.

Doing great. New changes in customer service are noticeable

K.E.

You can buy metal that you can’t get any where else, they load it for you and the people are extremely nice.

D.B.

Super easy order process, nice staff. Just a great place to get what I need.

H.H.

Good people to work woth

M.R.

Very kind and helpful staff

Vall Peterson

great service, very timely!

J.

You have products that I can’t find anywhere else. I have already recomended you to a friend.

Cynthia Aeschlimann

i send people to you all the time.. I only sell decorative metal…

thank you

S.J.

They had exactly what I needed and were very quick to find it and cut some for me. Thank you!!!

Yalana Rhea

They always seem to have what I need when I call and at a fair price.

B.K.

Thanks for all the help getting me wh as t I needed

D.B.

guys did great. good service and i got exactly what i asked for at a good price

J.

Great selection and very easy to work with.

Michael Crabtree

I like that your remnants are so reasonably priced, I also appreciate that you have a wide variety of metals available. It’s also nice when you need a specific dimension, that you can specify it on your website.

Josh

Kind, and professional staff. They always take care of me when I need it. Even put a rush order together for me that same day. Even though initially it wasnt gonna be ready until the next day. I explained to the staff I really needed it that day. A few hours later it was ready for pick up. This is my destination when I’m in the need of some steel. Thanks guys!

Judson Kemsley

Great company! Great service!

Jacob Kirk

You all are great to work with!!

Bowen Ferre

Speed

A.D.

Ken is awesome.

R.V.

You have the shapes and sizes we need and have great service1

M.R.

great service.

V.P.

Customer service very please with kelly and all the staff thank you

K.H.

Good selection and fair prices

K.E.

Friendly, on time,

R.L.

You all got me lead strips. I could not find them until another vendor told me about you.

J.A.

Fast and accurate! Ready when you need it.

Doug .

I only use one product however the service is super !

J.J.

Customer service as it was meant to be.

C.C.

Berry friendly staff
Done on time

G.J.

They had what I needed.

John Schultz

The grate I had built turned out Great, and was built before the promised date

E.K.

Easy to order and pick up. My material was cut and ready to go for the job, which saved me an hour or more of saw time. The pricing was fair for what I ordered and not having to do the cutting when I go it back to the shop.

Kim Ryan

quality was good and the price was better

T.P.

Customer service is great !!!!!

R.S.

Excellent Service

Shalayne Farrer

great to work with

Gus Vazquez

Great customer service. Friendly people Fast response.

J.F.

The salesman at the counter was the best super easy to work with knowledgeable and very accommodating.