COVID 19 Update: As an essential business, Metal Supermarkets remains open for business. Learn more

See what are our customers are saying about our Salt Lake City Store

537 W. Pickett Circle (1810 south), Suite 800, Salt Lake City, 84115-2017

5 Star Rating - 210 reviews

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S.B.

November 17, 2021

High degree of expertise in sales team

R.W.

November 16, 2021

For a novice, dealing with Jeffrey — “Salty” — was a pleasure. He was helpful in trying to offer options for our needs and then provided quick responses to our various quote requests.

Delivery was similarly easy and straightforward. Casey was timely and easy to work with.

Responsive service, fair pricing, timely delivery — what’s not to like?

J.S.

November 16, 2021

Great customer service!

Anthony Eiting

November 10, 2021

You guys always have what we need in stock!

Thomas Anderson

November 9, 2021

I worked with a wonderful sales rep named Kassidy and she was amazing. I got what I needed and it was perfect. I will definitely be doing business with this company again!

E.J.

November 9, 2021

Great service:)

C.P.

November 9, 2021

I have no suggestions. Everything and everyone is great.

R.B.

November 9, 2021

Ken went above and beyond to help me get my products in a more timely manner.

G.

November 9, 2021

THE CREW AT THE SALT LAKE CITY LOCATION HAS ALWAYS COME THOUGH FOR US WHEN WE ARE IN NEED OF SOMETHING. AS AN O.E. MANUFACTURER OF STAINLESS STEEL EQUIPMENT WE USE A VARIETY OF PERCISION DIMENSIONAL SIZES AND METAL SUPERMARKET WITH THEIR NETWORK OF ACCESS HAVE NEVER LET US DOWN.

COWEN MANUFACTURING
PAROWAN, UT

G.B.

October 13, 2021

Thank you all there at Metal Supermarkets! I have called and need steel but not sure what size to use and always get superior help in getting it right! Awesome people to work with

R.V.

October 7, 2021

Great friendly service and great products!

K.E.

October 6, 2021

Service is simple and pick up is easy

Josh Benson

October 6, 2021

Great service, super fast with my order. I need to order a couple of more items as well…. will reach out this week.

Josh

Albert Bakker

October 6, 2021

They work for their customers.

C.D.

October 6, 2021

Great communication fast service

K.H.

October 6, 2021

Great service, availability, and variety.

Juan

October 6, 2021

Professionalism
Large inventory
And if they don’t have it they can get it

C.C.

September 10, 2021

Price was right. Had what I needed when I needed it.

Cindy Schroeder

September 9, 2021

Awesome service.

Rony Juarez

September 9, 2021

Everyone is really good to work with and metal options fit the needs of my industry.

T.J.

September 9, 2021

I’d really recommend Metal Supermarkets to anyone. You’ve been our crutch for many times when we needed something fast and the turn around time is always same day. Everyone in the shop is helpful and are experts in their field. Pricing is unquestionable as well. It’s always at a good price.

B.R.

September 9, 2021

I like the knowledgeable and friendly staff. The services are convenient, and you’re always willing to get me exactly what I need. I love that if I need a 2-foot length, I can get it and not have to buy the 12-footer.

Tierney Groy

September 7, 2021

Very quick to get back to you.

Lynne Reid

September 3, 2021

wide range of product & great service – thanks

Michelle Hansen

September 2, 2021

Quick and Friendly Service. They have what you need!!!!

A.W.

September 2, 2021

Fast, reliable, and offer a variety of metals

A.D.

September 2, 2021

Offer CNC plasma cutting

Lamont

September 2, 2021

You have an extensive inventory.

K.H.

August 13, 2021

They had the guage needed and cut to the size.

Lori Barnard

August 11, 2021

My order was completed just as promised! Ontime and perfect!

Scott Magelby

August 11, 2021

Awesome customer service!

D.S.

August 11, 2021

Metal supermarket was the only supplier in my area that was able to fulfill my request and they did so in a timely manner. The entire process was easy and sales team was friendly and professional. I will use you again.

T.B.

August 6, 2021

the customer service is excellent

H.M.

August 4, 2021

Fast and easy.

P.P.

August 4, 2021

Easy to work with and always friendly no matter how small my purchases are. I’ve never felt like I wasn’t worth the trouble with my 2ft length of angle iron.

Kate Bean

August 4, 2021

Great price…great service…

S.F.

August 4, 2021

The SLC Metal Supermarket staff was professional and friendly, and helped me place my order and completed it efficiently, even after a modification that I requested.

Chad Gregory

August 4, 2021

Excellent company with great service.

David Miller

August 4, 2021

availability and convenience

J.G.

July 19, 2021

The staff is always helpful, and I am able to have my order filled in a timely manner

David Hull

July 17, 2021

They always have what I need or they get it in a day or two.

Ryan Allred

July 17, 2021

Great service and always very friendly. Always prompt at getting my orders filled.

Jack Treasure

July 10, 2021

Even for a small purchase, I was treated like a million bucks!

Blake Karrington

June 16, 2021

The counter help was quick knowledgeable.

K.V.

June 10, 2021

Great Customer Service.

Peter Fotes

June 5, 2021

I’ve done business with Metal Supermarkets probably from its first year in SL. Everyone has been very professional and helpful and I have recommended the company often.

R.F.

June 3, 2021

Small custom quantities are welcome

S.L.

May 13, 2021

Great shop for all my metal needs.

C.K.

May 12, 2021

Great service and quick shipping.

C.H.

May 5, 2021

Competitive! Not in a cost way, but in a customers service way. Call backs, interactions are detailed and followed up. Load logistics for specific transportation needs. Product banded for safe transportation. Load blocks for forklift usage in unloading at our location. Concerns with where and how we need the product loaded for safety, and lots of help, etc.

We have found that the lowest price sellers have poor support and are a challenge to do business with.

James Gull

May 5, 2021

Communication was excellent and product exactly what I needed, and was available next day

Jenn Smith

May 5, 2021

Jordan was absolutely amazing. He helped to expedite our order and kept in constant communication with me. The product was perfection. Thank you!

M.E.

May 5, 2021

you have what we need

B.A.

May 5, 2021

I’m not a regular metals buyer and MS made it easy to find what I needed and get my job done

R.C.

April 9, 2021

more parking around will call and store front.

Linn Gittins

April 9, 2021

The measurements were exact. Your team was fast and very courteous. And they loaded my metal.
There was nothing more I could have ask for.
Thank you!

John Lorenzo

April 5, 2021

Fantastic service.

P.M.

April 5, 2021

Friendly staff, great service-thanks!

Mark Peterson

April 2, 2021

Decent prices, friendly service

Katy Willis

April 2, 2021

Fast, Easy, Friendly and Affordable!

Matt Alder

April 2, 2021

Fantastic customer service, I was a first time customer and got a tour of their stock and a rundown of their services. I will absolutely use them for my metal needs for my company.

Greg

April 2, 2021

WHEN IT COMES TO SPECIALTY METALS AND DIMENSIONS WE HAVE NEVER BEEN LET DOWN BY THE SUPERMARKET. THEY ALWAYS GO THE EXTRA MILE TO FIND AND SERVICE OUR NEEDS. AND AS AN O.E. MANUFACTURER THAT BUILDS CUSTOM EQUIPMENT THIS IS VERY IMPORTANT TO OUR OPERATION.
COWEN MANUFACTURING INC. PAROWAN, UTAH

Sefita Fanaika

April 2, 2021

availability and reliablility.

Bob Hackworth

April 2, 2021

You all have been very responsive when I call.

We had a mis-shipment of some pipe that was easily corrected with one phone call. I appreciate how you made it easy to correct our error.

K.S.

April 2, 2021

Best customer service of any metal supplier I have ever dealt with. They dont treat you like a moron if you dont know “their” proper terminology. They are super easy to work with, and I would likely pay twice the price just for the service.

K.E.

April 2, 2021

Got a price quote in a timely manner and really good service when I picked it up. and the product was really nice to.

A.C.

April 2, 2021

I can always get what I wan in small quantities.

Brandon Carr

March 12, 2021

Very helpful, very friendly staff

Chris Durnell

March 10, 2021

The staff at the store have been very friendly and helpful to me from working up pricing for me to get my bids done to showing me different materials that I can work with to get me pricing on custom orders.
I was going to a competitor and all my steel needs and on something’s they were cheaper and on other’s they were a lot more expensive.

But as a new business owner I have to look at all the aspects of my materials from fuel and travel to get what I need to pricing and I can say that my money is with metal Supermarket.

Thank you guys I appreciate your help
Chris.Durrell
Done Right Specialities LLC

J.P.

March 9, 2021

Great service from getting quotes to delivery.

M.

March 2, 2021

Fast response by email. Good pricing usually. Usually Affiliated Metals or Wasatch Steel are cheaper.

Albert Bakker

March 2, 2021

Readily available

David Lake

March 2, 2021

Fast and accurate and reasonable pricing

C.M.

March 2, 2021

You have what we need

Chuck Love

March 2, 2021

Rapid response to RFQ’s and short lead time.

T.B.

February 14, 2021

Always have what I need and they get me the products fast. Always great customer service. Can’t beat these guys.

Don Scott

February 12, 2021

Helpful customer service at Salt Lake City location. Knowledgable staff.

Jeff Nicholls

February 11, 2021

Great customer service and locally sourced metals for the aerospace industry.

A.E.

February 11, 2021

Service was great – couldn’t beat the price – 10″ Diameter Schedule 60 Stainless steel pipe

David Farnsworth

February 4, 2021

You quickly get what services I need and materials I need

David Shields

January 13, 2021

When you call someone answers the phone that actually knows what they’re talking about. If they don’t have an answer to your question, they find a legitimate answer and get back to you. When they cut metal for you, it’s always very close to the actual measurement you give them plus or minus a 16th of an inch.the products that they advertise online are always typically in stock, or they can get them within a day or two. All around great service and easy to work with.

D.N.

January 6, 2021

Like dealing with good people and good service

Corey Burand

January 6, 2021

The customer service is great.
The ability to fabricate things to what I need since I don’t have some of those tools.
Easy to buy small amounts.
Delivery for larger orders.
Website is easy to use and provides good basic knowledge of materials offered.
Ability to source potentially difficult to find materials.

G.D.

January 6, 2021

All my requests for pricing were answered very quickly. They had my order ready the same day i ordered it. Great service.

Kerry Spiroff

January 6, 2021

Website is clear about shapes and specs. Staff is knowledgeable and responsive and understands Enginering specs alloy qualities and availability.

M.B.

January 6, 2021

Jeffrey has been great to work with on several projects and we’re just getting started.

Mark Flint

January 6, 2021

Prompt and thorough Quotes. Delivery of material is done when they say will be done. A good business to work with.
Mark Flint

D.W.

December 11, 2020

The team there have been very helpful and you have all the materials anyone could need.

D.C.

December 11, 2020

Great selection, fantastic service, prompt delivery. Couldn’t be happier.

K.M.

December 11, 2020

you were able to deliver on the day I ordered…

Doug Hart

December 4, 2020

Great service and great products. More expensive then most companies but I will still come in to get the intricate things that I may need. AAMP Construction

M.W.

December 4, 2020

Quick and easy. Seem to have a lot of materials in stock.

B.A.

December 4, 2020

Great customer service, and great selection.

Robert Topolewski

December 4, 2020

Your selection is awsome and being able to buy, in most cases, the size you need is a game changer.

Bill Griffith

December 4, 2020

Quick response

Jay Henry

November 5, 2020

The place is awesome the staff always helpful and great prices on miscellaneous pieces I need

K.

November 4, 2020

VERY HAPPY WITH THE SERVICES.THANKS.

Dave Dewart

November 4, 2020

Metal Supermarkets bars are straight, unlike the curved stuff at another place in town.

Jacquie Oliver

November 4, 2020

People awsome to work with

J.G.

October 12, 2020

Staff is very helpful and gets my order completed promptly

M.B.

October 2, 2020

You guys are great to work with. Very responsive and professional. The driver made every effort to make sure that the delivery was dropped at the correct location.

E.S.

October 2, 2020

Fast, easy, simple, friendly.

Tim Thompson

October 2, 2020

Easy to use with competitive prices.

John Simpson

October 2, 2020

Ordering online was simple, and the response quote was surprisingly fast.
I was totally satisfied with the whole process from ordering to picking up my completed order.
Thanks

R.N.

October 2, 2020

speed

H.C.

October 2, 2020

More consistent pricing. Overall you guys are doing great.

J.B.

October 2, 2020

Wide sletshon and fast service & remnant display

R.P.

October 2, 2020

easy selection, friendly staff, dog friendly while you wait to be loaded.

Adam Christiansen

October 2, 2020

Very prompt, knowledgeable, communication was quick and clear. Price was excellent. Product quality is fantastic.

Carl Baptiste

September 10, 2020

Great knowledgeable staff. Always courteous.

Bill Jordan

September 10, 2020

Easy ordering
Excellent communication
Got exactly what I requested.
Professional staff

Cj Chaparro

September 4, 2020

Fast and professional work

T.G.

September 3, 2020

I enjoyed working with this company. They responded to inquiries via email and phone in a prompt manner. They called and asked how we wanted one of your metals to be cut. I am not the end user of the product, but I have not heard complains from the end user. Thank you for your excellent customer service.

Scott Christian

September 3, 2020

Stock on odd sizes and shapes, which is much needed in the custom manufacturing industry

Landon Gines

August 12, 2020

Great service and selection. I buy from them frequently.

J.H.

August 7, 2020

The staff were great, very helpful.

P.F.

August 6, 2020

Ken is always courteous and professional, he attempts to locate requested material and charge a fair price. The location is convenient and the staff are all helpful.

D.S.

August 6, 2020

Wide selection. Easy to work with.

K.M.

August 5, 2020

The people

Clinton Perschon

August 5, 2020

Fast and friendly service. Competitive prices and good selection.

Max Johnson

August 5, 2020

I like how quick you are able to accommodate the needs I had and the professional way your employees treated me. It was nice to be greeted with a smile and a good attitude.

C.S.

August 5, 2020

Everything was great

Jessica Grant

August 5, 2020

The employees were incredibly friendly and they were willing to answer any and all questions. Additionally, they were willing to communicate cross-country with the contractor on the project.

M.A.

July 13, 2020

Prompt, honest, and courteous service as well as quality products.

C.C.

July 10, 2020

I really liked how enthusiastic the staff (especially Jordan). Jordan was willing to look into getting a special order steel that I was having a hard time finding. He was able to locate the specialty steel as well as get it in an extremely timely manner, which was great for our timeline as we were up against a deadline.

Michael Brown

July 9, 2020

I found the customer service to be awesome. I don’t have much experience with metal and I found Ken to be very welcoming and informative – it made me feel comfortable coming in and purchasing materials. I also found the turn around times and handling of my orders to be great

C.L.

July 8, 2020

Metal Supermarkets has and continues to be a great resource for low volume material. Kasidi McKnight in Salt Lake City provides outstanding customer service. Keep up the good work.

C.D.

July 8, 2020

Excellent customer service. Very fast responses. Short wait times at Will Call.

Jason Smith

June 9, 2020

A streamlined and simplified process for individuals and/or small businesses to acquire smaller orders of dimensional or specialty metals.

Ryan Tanner

June 9, 2020

I use the Remnants area. It’s awesome. Well organized, easy to find what I need and great pricing.

Richard Mahon

June 5, 2020

I tried several places before you guys. Each gave me all the problems they had.

No account
Order to small
Won’t deliver to residential
Won’t unload off the truck
We don’t sell that size they come in longer lengths

You guys understood what I was asking for and delivered with no list of problems. And did it with a smile.

Thank you.

Brandon Carr

June 3, 2020

They always have what we need in stock and will deliver quickly.

D.G.

June 3, 2020

Always have what I need

David Hull

June 3, 2020

You always have what I need and the turn time on cutting is quick

Corey Burand

May 19, 2020

The communication with Jordan has always been excellent and the ability to have all the metal cut and sized to whatever I want makes my projects possible. Also the ability to have pieces bent and made custom is really nice in addition to delivery service.

L.C.

May 18, 2020

You helped me out while my local store was closed due to COVID

Brinton Barwick

May 11, 2020

Thank you for donating the copper, and brass
for my son’s rattlesnake mascot sculpture for Fort Herriman Middle School, you are listed as one of the donors on the plaque. The aluminum we recently bought was ready for curbside pickup when I arrived. Thanks for everything. Brenton Barwick.

N.B.

May 8, 2020

Excellent service and the prices are mostly reasonable.

Dan Pollister

May 8, 2020

It was great working with you, thanks!

Anthony Sarra

May 8, 2020

Quick response to inquiry for material with some special drilling work added. Work completed on time and as requested at a reasonable cost.

S.A.

May 2, 2020

These guys worked fast and the aluminum tubing I purchased was cut perfectly.

B.T.

May 2, 2020

I had a small order for some square tubing. My local store had it in stock and I was able to pick it up curbside during this Covid-19 pandemic. It was a smooth experience and really easy.

Thanks for the help on my project

M.B.

May 1, 2020

Easy access to your business

T.C.

May 1, 2020

The people are very friendly and got right back to me

L.J.

May 1, 2020

Precise cuts and easy pick up

Jerry Herrera

May 1, 2020

Order placement and delivery, wasn’t happy with price change for more items

Rocky Thompson

April 4, 2020

Good people to work with. My project was exactly what I expected. Thanks for the help

Lou Little

April 4, 2020

Your employees are very knowledgeable about metal and have a great repor with their customers.

J.C.

April 3, 2020

nice people. local.

N.

April 3, 2020

Great to work with. They always take care of us and prices are reasonable for small orders

Seth Payne

April 3, 2020

Very easy to ask for pricing on a material. The person on the phone was very knowledgable and helpful in providing quick information.

Brandon Holmes

April 3, 2020

Buying from Metal Supermarkets is so Easy!

D.O.

March 5, 2020

Fast service with professional service

C.A.

March 4, 2020

Ken Sparks is a real professional and understands customer service.

Todd Whitton

March 4, 2020

Jeffery did a great job helping me out and educating me on pipe/tub/DOM.

S.A.

March 4, 2020

The website was easy to use and request a quote. Ken Sparks got in touch with me right away, and was very helpful. Once we ordered, the order arrived very quickly and was exactly what we had ordered. Ken followed up to make sure it turned out the way we wanted it. Overall, it was a great experience.

A.W.

March 4, 2020

great service and quick turnaround!

J.D.

March 4, 2020

Very friendly and helpful with my needs

T.M.

March 4, 2020

was quick on shipping for the small amount and the price for cutting was right.

M.S.

March 4, 2020

Access to a lot of hard to find materials! The help is priceless, like old friends!

A.J.

March 4, 2020

Very accommodating and responsive. Competitive pricing.

J.

March 4, 2020

My order had been cut wrong. I called Jaime and within thirty minutes he called me back and had it sorted out. I could not be happier.
Jed

Michael Hudson

March 4, 2020

The Metal !

And customer service was awesome !

B.C.

February 12, 2020

Usually have what I need in stock.
Cut to the lengths I need.
Have it ready usually within a day.
Super friendly.
Honestly you guys have completely nailed the customer experience side of it.
If you could do anything, and its probably not worth it for the business, but having some hours on Saturday would be great to compensate for my poor planning.

B.K.

February 6, 2020

You have good turn-around times and the people there are wonderful.

H.H.

February 5, 2020

The service is good

J.J.

February 5, 2020

The delivery service

S.A.P.

February 5, 2020

Great service and even better delivery!
Thanks!

Brent Bowman

February 5, 2020

Easy order
Easy payment
Easy loading

A.C.

February 5, 2020

Services are very fast and I can purchase small quantities.

Dennis Loomis

January 13, 2020

Found what we needed

John Lorenzo

January 11, 2020

Wellness to help most very helpful

R.M.

January 10, 2020

Doing great. New changes in customer service are noticeable

K.E.

January 9, 2020

You can buy metal that you can’t get any where else, they load it for you and the people are extremely nice.

D.B.

January 9, 2020

Super easy order process, nice staff. Just a great place to get what I need.

H.H.

January 9, 2020

Good people to work woth

M.R.

December 13, 2019

Very kind and helpful staff

Vall Peterson

December 13, 2019

great service, very timely!

J.

December 13, 2019

You have products that I can’t find anywhere else. I have already recomended you to a friend.

Cynthia Aeschlimann

December 12, 2019

i send people to you all the time.. I only sell decorative metal…

thank you

S.J.

December 12, 2019

They had exactly what I needed and were very quick to find it and cut some for me. Thank you!!!

Yalana Rhea

December 12, 2019

They always seem to have what I need when I call and at a fair price.

B.K.

November 5, 2019

Thanks for all the help getting me wh as t I needed

D.B.

November 5, 2019

guys did great. good service and i got exactly what i asked for at a good price

J.

November 5, 2019

Great selection and very easy to work with.

Michael Crabtree

November 5, 2019

I like that your remnants are so reasonably priced, I also appreciate that you have a wide variety of metals available. It’s also nice when you need a specific dimension, that you can specify it on your website.

Josh

November 5, 2019

Kind, and professional staff. They always take care of me when I need it. Even put a rush order together for me that same day. Even though initially it wasnt gonna be ready until the next day. I explained to the staff I really needed it that day. A few hours later it was ready for pick up. This is my destination when I’m in the need of some steel. Thanks guys!

Judson Kemsley

November 5, 2019

Great company! Great service!

Jacob Kirk

November 5, 2019

You all are great to work with!!

Bowen Ferre

November 2, 2019

Speed

A.D.

October 14, 2019

Ken is awesome.

R.V.

October 12, 2019

You have the shapes and sizes we need and have great service1

M.R.

October 7, 2019

great service.

V.P.

October 6, 2019

Customer service very please with kelly and all the staff thank you

K.H.

September 22, 2019

Good selection and fair prices

K.E.

September 16, 2019

Friendly, on time,

R.L.

September 10, 2019

You all got me lead strips. I could not find them until another vendor told me about you.

J.A.

September 10, 2019

Fast and accurate! Ready when you need it.

Doug .

September 10, 2019

I only use one product however the service is super !

J.J.

September 9, 2019

Customer service as it was meant to be.

C.C.

August 13, 2019

Berry friendly staff
Done on time

G.J.

August 13, 2019

They had what I needed.

John Schultz

August 7, 2019

The grate I had built turned out Great, and was built before the promised date

E.K.

August 7, 2019

Easy to order and pick up. My material was cut and ready to go for the job, which saved me an hour or more of saw time. The pricing was fair for what I ordered and not having to do the cutting when I go it back to the shop.

Kim Ryan

August 7, 2019

quality was good and the price was better

T.P.

August 7, 2019

Customer service is great !!!!!

R.S.

August 7, 2019

Excellent Service

Shalayne Farrer

July 12, 2019

great to work with

Gus Vazquez

July 12, 2019

Great customer service. Friendly people Fast response.

J.F.

July 12, 2019

The salesman at the counter was the best super easy to work with knowledgeable and very accommodating.