See what are our customers are saying about our Seattle (Kent) Store

D.M.

Friendly, fair pricing. It’s great to be able to buy a small piece of material.

C.E.

Prices quickly quoted on materials

H.G.

Awesome

Dane Scott

Very accommodating and pleasant to work with. Had product in stock. Awesome service!

C.S.

I love that there is no minimum quantity, which makes stuff accessible to humble hobbyists like myself. But even more than that, I was so impressed with Dwayne’s customer service. He helped me out a ton for a custom project, and I ended up with a product I really like, and will 100% return for version 2 of said project 🙂

C.S.L.

Kent is great. To improve …idk better pricing to me?

Alfredo

The price and quality and the quick service

A.L.

Fast, helpful, good stock and capabilities. I’ve never felt like I was an inconvenience.

D.G.

Friendly staff, quick turnaround but, Prices can be a little better.

Brett Hawton

Great inventory, affordable pricing, cutting & bending services really help, too.

Kyoung Hwangpo

great service… finding products, network they have, speed….

B.N.

Good prices.. Great customer service. The drop zone.

D.N.

Fast and friendly

A.B.

Very responsive, and the folks are easy to work with

Eric Leininger

speed of follow through is always on point and the order is always correct. Big or small I can trust that I will receive the correct order on time or early.

R.R.

Service and congienialness.

Jim Hawks

Convenience and price.

M.H.

You put up with our nonsence and provide solutions.

Gary Andolina

Excellent service and selection of materials

Jean Tudor

I like your attitudes towards artist/craftsmen/women. Having dealt with another metals business and their unhelpful attitude for some years, it makes my day when I go to Metal Supermarkets and the workers are friendly and helpful. It’s a piddling amount of business I bring to them I know, but they are always pleasant and get me what I need. It is always a happy experience. Thank you! Jean Tudor, Vitreous Enamels.

Derrick Coleman

Your convenience, customer service and delivery service.

Alan Peet

price, timing, and service was very good

C.S.

Quick response for quotes

David Bizar

Helpful sales staff on the phone. Delivered right on time.

Del Lubash

Wrong order initially delivered…..Pam took care of it immediately and it worked out fast and great.

V.G.

Got what I wanted and service provided was helpful.

Pat Osborn

You guys have such good service.

Jerome Thomas

Fast, reasonable price, friendly staff

B.N.

Reasonable prices and delivery! Great customer service!

S.B.

great service over the phone and my metal was bent in a timely manner.

D.H.

Very convenient location. Quick order fulfillment. Reasonable pricing.

Rick Kulaas

The office’s staff is easy to work with; the office has a comfortable environment. I worked with Teri on my project; she is very professional and was enjoyable to work with. good staff for this company.

R.S.

Our industry is driven by cost and the ability to remain competitive. , we would order more materials from msm if price want an issue but unfortunately we have to be competitive and make a profit to survive in this economy. Thank you

T.L.

I appreciated being able to have what I wanted cut to size & even bent to dimension for me. It made my simple fabrication project easy. Very helpful staff as well. Looking for something in a plastic that they didn’t carry but they gave me two recommendations nearby to source the material from.

T.H.

Service was quick and efficient.
Order was ready for pickup.
Great communication.

J.L.

Bargain Deals

Eric Beatty

The Kent Metal Supermarket location always responds promptly to my requests and I’ve never had any problems getting the materials I need. They have everything in stock and they fill my orders quickly. I give them two thumbs way way up!

J.D.

Excellent service and on time

L.V.

Awesome inventory, superb quality.

C.E.

Your signage for will call is none existent. Even if it’s will call’s go to front office first. I wasn’t greeted/acknowledged for a couple minutes waiting to ask where to go to pick up my will call.

J.S.

like staff and hole place is nice

Mark Gould

They have or will get in a short period of time whatever i need. The staff are always very helpful and i am treated as a friend and not just another customer. The delivery service is super too and so much better then me having to go get my order.

R.E.

easy to work with!

R.K.

The new “Drop Zone” is nice, I usually receive great customer service, and Metal Supermarkets will do small orders.

P.S.

Quick and courteous service.

K.H.

Fast quotes, competitive pricing, on-time delivery.

P.H.

I’ve dealt with the Kent store for over 20 years. Their service is outstanding even for a ‘hobby’ customer like me. They almost always have what I want or can get it in a day or so. And they know my name when I walk in. Great store and good people.

B.W.

easy online ordering

D.A.

people were easy to work with any processed and delivered the order in a timely manner

J.B.

Y’all Rock
Jonny
Fe.Forge n Foundry

M.V.M.

You fit me in…
Got what was needed in a timely manner.
Helpful
Friendly
Courteous

WIlliam Cirino

Very helpful, would definitely use again.

C.F.

Good customer service. Can buy small custom cut piece’s

J.K.

It was a little upsetting that almost the same exact product had more than doubled in price in just 6 months. Understandable that materials went up everywhere, i have been paying on average 20-40% more on all materials, but here the jump was over 120%. Score 8 because they do an incredible job, deliver their product on-time & customer service was quick to find me a discount & help me find what i needed. If pricing could be a little closer matcher to market, would be helpful not to burn such a hole in my pocket. Also wish your team offered delivered to Fife, on a bill of a grand, i really hoped i wouldn’t have to handle the logistics of delivery, but we got it done anyways. Everything else was great!

B.H.

Fast service, knowledgeable staff, competitive prices. Perfect for when we need a one off piece of stock, or when we need a batch of sheet metal. 10/10 all around. – B

M.S.

Pretty much everything. The 5-axis water jet was a nice addition.

S.M.

i can getsmall pieces of material

K.A.

Good selection of materials. Quick turnaround on custom orders. Friendly service.

D.W.

Timely, accurate parts, good customer service

R.M.

Fast service I like that will be ordering more in the future

B.H.

Great service from the order desk. What I need is usually in stock. If it has to be ordered it’s rarely more than 3 days.

Steve Putney

Quick response on quotes and orders. Friendly service. Large selection.

R.B.

Very helpful staff and very quick to process quotes and orders.

M.

pricing

M.C.

Super wide range of products and small quantities of custom sizes. A great resource!

Dang Nguyen

Hello,

I was very pleased with the customer service and the products. There was a mis-communication with my order on how the materials was going to be cut. When i discovered it was cut incorrectly the sale person was kind enough to ordered all new materials and cut it correctly.

I would definitely recommend Metal Supermarket to my friends and anyone else in the market for this type of materials.

Thank You,

Dang Nguyen

D.C.

Thanks for all your help

[FIRST NAME REMOVED]

M.Y.

great experience

R.

Convenient

B.M.

Able to get what I needed and cut to size .

Mike Miller

like the people and products

J.F.

Excellent prices and friendly staff.

Willy Stark

How easy it was to order by phone, and how quickly it came.

W.D.

Great job in getting the materials I ordered to me. Used the water jet cutting service, Perfect match for what I ordered, parts easily installed. Will for sure use them again.

T.M.

Kent Metal Supermarkets is extremely helpful and always quick to respond.

Sven Rudholm

Your knowledge help, and fast service..

Janine Holtz

Jeff Wayne always provides amazing service:)

M.B.

Customer service

M.K.

Fast response time.

J.G.

Quick turn around from order to delivery.

G.S.

Good product’s and service

P.O.

Speed up orders. Otherwise great!!

Brent Hogenson

Perfect service. Will be using again.

Joe Stackman

Friendly staff, great selection, drop zone is awesome, fair pricing.

Mike Wiecke

Great service. Staff was helpful with helping me find what I needed and the price was reasonable.

Tim Willard

Excellent customer service. Prompt and friendly service. The staff is very knowledgeable about their products. Good value! Thank you!

Adam Kobielski

Easy to make a order of any quantity. Great customer service

Richard Dickson

Quick service. Good variety of materials. Good customer service.

Tony Behm

Everyone I spoke to knew their stuff and were willing to use their knowledge to accomplish my goal.

A.D.

Jeff was extremely helpful, and accommodating.

L.W.

Being able to buy rims and 10 foot sticks with a minimal wait time. In past years being able to buy materials on Saturday was very helpful

Jason Eversole

Had an issue with order. You did the right things and fixed the problem then you got me my replacement product very quickly. I was able to hit my dead lines. Thank you for customer service.
Jason Eversole
Frontier Door and Cabinet

Tim Timpe

Easy to get what I needed

D.H.

Excellent service and product availability

D.F.

Cut to size options, quick turn around, helpful service personell.

B.F.

Timely

Tom Bradley

You have been able to get me every thing I need to complete each project I am working on.

B.W.

You are a quick and reliable supplier for my small orders.

S.G.

Great service!

S.D.A.

Usually in stock, no cut fees, good selection, friendly service

G.S.

You have what I always need and you cut to fill my orders

Chuck Uhl

Great selection quick on time service nice people fair prices

S.C.

Very knowlegible and helpful; and no order is to small.

J.C.

Capable of supplying material for precise specifications as well as cost effective remnants.

The staff is quick, helpful, and friendly and provides among the best customer service experiences.

E.J.

Large sizes available
Competitive prices
Knowledgeable
Customer service
Custom cutting options

M.R.

You did a really good job with customer service and sourcing the steel I needed. When there was a delay, you kept me informed and made sure the delay was short. Fine job.

M.T.

Grea customer servie and delivery

D.H.

I like your selection and the very helpful people at the counter. They tried their best to to have the items ready on a fairly short timeframe but were unsuccessful. They were able to find a piece that did the trick close to what I asked for.

L.R.

Placing orders is fast and easy. It makes my job easier being able to rely on the order being placed with little to no issue.

Jim Hawks

I like the fact that you take small orders and can do extras like bending and other services.

Mike Timmons

Service is top noch

R.P.

Service was great, Although I did have to call back to check on order and confirm ready date. When I called they had to re-place the order, first one was lost. Still able to deliver on my needed date. Friendly people and quality work.

M.M.

Great service

G.A.

Excellent service and product line up…
Would recommend Metal Supermarkets for steel products.

P.

Availability and pricing. Very service oriented staff.

L.G.

Price and material in stock. Great for small orders.

R.S.

Team knows there job well and very helpful I use them for all my metal needs and they are knowledgeable on Types of materials and answer all my questions I have about different alloys. Highly Recommend you .

C.R.

Local and quick responses.

Ron Wallace

Nice and knowledge people will help you select the proper metal for your project. I also like the drop zone a room where they store the cut offs from large orders. The prices are fair and they always seem to be able to find the time to cut anything I need in a reasonable amount of time.

H.C.

Had what I needed and quick delivery

L.B.

Good quality, timely production, friendly staff.

T.S.

So easy to order, always exactly what I need, when I need it and and the folks are super professional and friendly!

K.C.

great service & quick deliveries.

John Burns

Called in an order Friday, and it was expected my order would be done the next business day. I was happy they finished that day, and I had the metal for my project that weekend. Fantastic service!

T.H.

I liked the in stock assortment, very much liked looking for myself, I got what I wanted, very much liked how helpful they were in moving my stuff forward in a timely manner.

M.M.

easy to do business with, always have most everything we need in stock or 1 day away

Tracey Turcotte

The communication and ease of ordering is so great. It is the ease of the service that makes us want to continue to order from you!

C.J.

Orders filled quickly and accurately.

N.W.

Quick and friendly

T.B.

low price

K.P.

Selection, helpful assistance, quick

P.S.

you guys alwasy provide great service, good prices and free delivery on teh dauy and at teh time you tell me. Thanks

Jerry Fleurimond

It was delivered on time.

Damon Novelli

Pam was amazing to work with.

N.L.

Positive experience all the way from design help through production and delivery. Charlie was patient and helpful every step of the way. I would not hesitate to recommend Kent Metal Supermarket to others.

D.H.

Customer service

W.G.

Great, friendly people. Good selection and fast lead times. Only thing that would be better is if the online catalog included more available items so we don’t have to call in.

A.E.

Price and availability

Bonnie Miller

Friendly service and quick turnaround

Bob Warfield

Appreciate responsive communications, clarity re product, price, availability and precise cutting.

Alan Durnell

I love the Kent Metal Supermarkets guys (and gals). Very professional, never a problem getting what I need, cut to size(if needed) and prompt delivery. What more can you ask for? These guys rock!!

T.D.

Great Customer Service!

J.B.

Great service

J.G.

Everything has been great. I would only add that when metal sheet is delivered that it ha some sort of palleting attached to allow easier movement at the delivery site.

Vincent Cabrera

Keeping Kent metal markets as my #1 supplier for Jeep custom builds. Many times I’ve made reccomendations to Jeep clubs and DIY enthusiasts that are always looking to do custom builds. Several times I’ve shown price comparisons from purchasing pre cut materials from online stores and many times the price comparison to what I have purchased from Kent Metal Markes have beaten any out sourced companies. I’ve also mentioned how awesome your customer service is both online and in store.

M.H.

Great and helpful staff

B.I.

Great promptness and price.

Vinny Tomassi

Quick turnaround, great pricing! Can’t ask for more.

M.

Awesome!

Lori Brooks

Really nice staff!! Quick turnaround!! They have metal sizes I can’t get anywhere else!!

B.M.

Always have what we need

Kevin Brown

I like the variety of materials and your ability to water jet cut the items when necessary,..
plus and most importantly the staff is very pleasant to deal with!!

John Smith

The service was fast but the prices where high.

T.W.

You can get specialty items quickly. Turnaround is great whenever we used them.

B.B.

Friendly and helpful .

Stephen Giovi

Keep up the good work, everybody! You need to carry for steel for the hobbyist-in-mind, however. No issues on retail purchases. You have fast and courteous service reps. Yee haw! See ya.

Paul Rinehart

Very helpful staff and you always have what I am looking for.

G.C.

#1 in customer service!

D.M.

I’ve enjoyed the great help the sales staff has always delivered. very helpful in finding and accommodating my requests.

M.S.

Ive used Metal supermarkets for several years, good selection customer service and they have helped me with many last minute emergency orders when I need materials fast.

D.E.

Metal Supermarket staff is friendly, fast and has reasonable pricing.

Phillip Rosser

Good product, fast friendly efficient service.

Sonne

Customer service and sincerity in keeping promises.

A.W.

Easy quote process for waterjet parts, fast turn-around and good price

D.S.

Easy to work with, cut to size, and waterjet is awesome!

D.B.

Fast quotes, local business and very easy to deal with. Metal Supermarkets has had everything our company has needed!

A.M.

They quickly provide quotes and fill orders. The prices are good, especially if you pick up your own order. Only downside is their cost for water jet work went through the roof a while ago. Not sure what happened there.

Gerry Burden

The ability to easily obtain less than full sticks of metal at reasonable prices. And then you do a great job of getting them shipped. thanks, Gerry

S.S.

The customer service was phenomenal. The lady I spoke to on the phone made my day.

Chuck Fitzgerald

Good service. Wide selection. Can order small pieces

Duane Carter

I like James

James Young

The kent store and their staff are top shelf

Milan Heger

Great service

S.B.L.

Friendly, knowledgeable people. Seems most metal is in stock and what’s not they can get by the next day. Decent prices for small orders and fast service.

R.C.

Great customer service.

B.

Good service great quality of material thank you

Chris Smith

Awesome team over there. Teri helped me get some custom fabricated items designed and out the door. They look awesome and the price was just right.

A.B.

I worked with Metal Supermarket in Denver for years and they were great. When I moved here to Seattle and saw that there was a franchise here, I was thrilled. I’m finding that the Kent team is as great to work with as well! Happy to have you as a partner.

Thanks for the hard work and quick responses.

[NAME REMOVED]
PCL Construction

A.G.

Anytime you are looking for smaller material orders, Metal Supermarkets is able to provide.

E.E.

Great product and was ready to pick up when I got there

K.J.

Great

A.W.

Did what needed to be done.

Mark Mumford

Your service is great! I e-mailed with a question about availability and price, etc., and one of your representatives contacted me immediately with information even though my request was for a rather inexpensive item. Great customer service.

Steve

You guys always have what I need and will cut it to my description, and quick!

D.W.

Service was fast and you were able to process a small order and cut things to size.

K.B.

Friendly, quick, efficient

Pavel Rebrik

Very good and very well take care customer.

A.A.

Excellent quoting team. Quick and friendly response. Availability of hard to find raw material.

Pat Osborn

Very good people, awesome selection.

Sean Tydingco

That they had the size in stock, and were able to cut for me and allow someone else to pick up my order since I was not able too.

A.G.

The service is great and affordable pricing.

Tim Lang

I can get my hands on product very likely in the same day. No order seems to be too small

Pj Hicks

In general I find whatever I need in stock or available within a short time. I have been a customer for so long that they know me by name even though I’m a relatively small customer.

R.C.

I was able to get a metal product at Metal Supermarkets that seemed unavailable elsewhere in the Seattle area. The company made an effort to get a bid from another company to have my pipes anodized, but the other company never responded. It would be nice if anodizing were readily available with or through Metal Supermarkets.

J.A.

Even though I just had a VERY small order I was treated as if I was a big company with a big order. I was so happy with how Metal Supermarkets treated the purchase.

Lanny Glace

GOOD SERVICE & GREAT HELP
LANNY GLACE
VANCOUVER DOOR CO
PUYALLUP, WA

Soree Bin

Great customer service and hard to find materials.

R.O.

The whole process was easy, quick and everything was what I wanted and the way I wanted.

Thank you.

[FIRST NAME REMOVED]

Stan Oliver

Quality is good. Prices reasonable, and great for my occasional needs.

Ken Kerr

You carried specifically what I needed at a reasonable price and I was able to pick up the steel I ordered the next day

R.S.

Customer service was great, walked me through what I needed and what I got was exactly what they said. Very happy

Don Anderson

Friendly, helpful and follow through

D.A.

Good knowledge and fast service!

Robert Seeley

prompt service, accurate order fulfillment, competitive prices and “no job too small”.

P.M.

It was a smooth easy experience everyone was friendly and quick delivery

Mike Mccandless

Great place to get material big to small plus custom cutting available in a timely fashion..
Employees are great people to work with and always my 1st call when I’m in need…
Thanks Metal Supermarket’s
Mike from AAM

B.F.

They are very professional in getting quotes back right away and giving accurate pick up dates on specialty cuts. Fair pricing and can resource almost any metal request one can imagine.

Steve Bupp

Excellent customer service!!
Didn’t know exactly what I needed but, after talking about specs over the phone, got recommendations that worked perfectly.
I appreciate the time and effort that lead to good results.
Thanks!

Steve Bupp
Rigging Crew Manager for Nelson Trucking

D.B.

Selection! A nice laid-back atmosphere, and plenty of material around in small quantities. The kind of place I’ve been looking for a long time.

T.M.

Fast service and very responsive to emails

J.H.

Good prices on small quantities of metal. Great selection of metals for welding and machining projects. Was surprised by the variety of machining metals available.

Jesse Davenport

Variety of products and good service.

K.W.

Service desk was awesome!

R.V.W.

I can get small orders of steel quickly and reasonable prices

Chris Damoiseaux

Metal supermarkets cut exactly what I needed with precision and had a better metal type suggestion to meet my needs.