Home Vancouver (Burnaby) Reviews See what are our customers are saying about our Vancouver (Burnaby) Store 7755 Venture Street, Burnaby, V5A 1T9 4.9 Star Rating - 203 reviews Powered by Listen 360 Nasser Ghanbari June 13, 2022 It was very good job. Thanks for Metal supper market guys. Richard (lighting) June 9, 2022 very friendly ans helpfull A.P. June 3, 2022 all good D.M. June 3, 2022 Fast and efficient service Ron Keetley June 4, 2022 Everything is great Phone ordering Professional atmosphere Polite Helpful Speedy services A.C. June 2, 2022 Always cut exactly to size when requested and great lead times R.V. June 2, 2022 Convenient location, most of the time the materials are readily available… B.G. June 2, 2022 fast and good quality service/product Wayne Lauschki June 2, 2022 Quick response with expert know how Darren Pilling June 2, 2022 Staff…plain and simple, great staff. L.A.P. June 2, 2022 Inventory and selection , professional customer service and proven reliability. Thx H.K. June 2, 2022 reliable Jordan Bromley June 2, 2022 Quick response and accurate cuts B.R. June 2, 2022 You can provide smaller lengths with short lead times Jim Anderson May 12, 2022 As a prototype development company, I often need a wide variety of materials and sizes. 98% of the time I can get everything I need in one stop. That alone makes me a regular customer, but the staff add value on their own. I am greeted in a friendly manner and the staff take time to understand the unique need I have that day and help me get what I want quickly and accurately. With all this is going for it, why would I shop anywhere else? Thanks for all the great service. Jim Anderson Anderson Prototypes S.T. May 12, 2022 increase the selection and availability of material. T.C. May 8, 2022 Metal Supermarkets is the BEST business I have ever had the pleasure of interacting with. Your sales people have been extremely helpful, patient, and generous with their time. Well done! Dan Jepsen May 6, 2022 Great staff – great products. T.M. May 6, 2022 cant give a 10 as i’m sure something will go wrong one day. lol G.U. May 5, 2022 Fast delivery. S.R. May 5, 2022 quick and easy Murray Jarvis May 5, 2022 Always have what I need, and fairly priced. Donald Dawson April 12, 2022 Even though we can’t get everything anymore. Less choice. Metal Supermarket tries hard to get what they can carry. Always friendly service. A.K. May 6, 2022 Try providing different finishes to stainless steel & Aluminum. It will definitely increase your market range G.M. April 6, 2022 All good R.G. April 5, 2022 Quick turn around and doing the best for our Company during these times of crisis and volatile pricing from the manufactures. I.S.D. April 5, 2022 You are my go-to for all metal products. If you don’t have what I need and you can’t get it, you are always helpful with recommendations. If I don’t know what I’m talking about, you help me through so I get what my builders need. H. April 5, 2022 Most of the material you have is in stock. The customer service is great, I’ve never had any issues. Only it’s pricier than most suppliers J.Z.G. April 5, 2022 Your fast and easy to work with. You make my work easier. Omid Manouchehri April 5, 2022 Friendly staff and probably fastest turn around when I get estimates. Very happy with you guys! Keffelew Assefa April 5, 2022 1. On time delivery. 2. Quick response for quotation request. 3. Friendly customer service. D.H. March 9, 2022 Convenient I.S.D. March 9, 2022 Quick, easy to deal with, always bills on time S.C. March 3, 2022 easy to use E.S. March 3, 2022 Fast turnaround, good quantity of stock on hand, cut to length service makes quick one off jobs easy to add into production schedule as we can just have dimensioned metal arrive and it can be immediately cleaned and welded. Had some issues with variation in cut lengths in the past that required rework on our end. Our most recent order was cut perfect, when placed on a reference surface all pieces of the same length were flush and equal. J.P. March 3, 2022 great selection and staff is friendly and efficient Nairn Grundy March 2, 2022 You get what you want..no hassle Jim Mcfadden March 2, 2022 All good…. helpful stuff, good guys good supply. T.I. March 2, 2022 I like the services from Metal Supermarkets Burnaby, Their staff are friendly and helpful getting what we are looking for. The pricing is reasonable. J.K. March 2, 2022 great friendly service! R.J. March 3, 2022 better communication of deliveries !? usually pretty good anyway. J.D. March 2, 2022 Fast response and reliable as always. S.C. March 2, 2022 That you have it in stock. T.M. March 2, 2022 Always fast and friendly service. Ryan Odonnell March 2, 2022 Always have what’s needed available and very fast service. Ray Smith March 2, 2022 Wide range of products available in small quantities for special jobs Heather (Props) February 16, 2022 Everyone is very friendly and helpful, and my order is prepared quickly. There is often someone offering to make my order to my car for me which is a nice gesture. Bobby Chaukla February 16, 2022 Customer service is A1! Marc Poson February 10, 2022 Great friendly front line staff Corey Brauer February 9, 2022 Great service and fair pricing! M.K. February 9, 2022 Excellent Customer Service. Hamid Vafadar February 9, 2022 Super friendly and you can find everything you need. G.M. February 9, 2022 The selection….and off cut section. M.R. February 9, 2022 The Burnaby Metal Supermarket location has always supported my business and request quickly. I appreciate the team there for they always do a great job. Thank you L.C. February 9, 2022 Great customer service, I don’t like you guys charge for shipping Dyan Catamaran February 9, 2022 There is always someone picking the phone asap. Sales strive to find the product I need. Some with more experience than others. Never a bad or rude phone manners Two locations helps … Sami Ghali February 9, 2022 Great team. Great service. Very accommodating. Very professional S.J.O. January 7, 2022 Variety of products and being able to buy the required amount. . P.D. January 7, 2022 Always fast and professional. THANKS, L.S. January 6, 2022 Easy to use and nice people working there R.S. January 6, 2022 Always have stock. D.B. January 7, 2022 Service was good C.G. January 6, 2022 Great product, fast service John Patko January 6, 2022 John Patko Coast Performance Restoration Inc. Excellent service, very helpful land pricing seems fair overall within the market. Thank You H.W. January 6, 2022 Good service an available materials. P.D.P. January 6, 2022 A large variety of material L.S. January 6, 2022 prompt and courteous service D.D. January 6, 2022 I don’t buy in big quantities so the great guys in the frontend and shippers will usually accept a cut order in the morning and ready for p/u by early afternoon. Other than the quick turnaround and friendly service I can’t say much more other that drop the off-cut price per pound but I imagine the bean counters have figured the profit/loss ratio………just kidding, had ya for a sec. ddfx J.B. December 21, 2021 Great service quality metals Shelley Markwart December 21, 2021 Excellent customer service M.L. December 21, 2021 Excellent front desk service & knowledgeable staff C.B. December 21, 2021 You are fast and have a good level of stock available. Paul Thomas December 14, 2021 Your staf are very helpful. You always have the products I want. You provide the product in any quantity needed. Derek Sewart December 14, 2021 Good products, very consistent, and close proximity to our facility C.Y. December 14, 2021 Wide selection and available very quickly Keith Set dec December 14, 2021 Quick service, and very helpful staff even when you go in not knowing exactly what you want there willing to help out. Also the prices are reasonable. It’s a nice option to have the drops to look over. Nicholas Thoman December 14, 2021 We usually get what we want and most of time in timely fashion. D.C. November 18, 2021 Professional and pleasant staff, though underpaid. L.J.L. June 2, 2022 Professional, friendly, knowledgeable and prompt J.J. November 16, 2021 Lot of times Metal supermarket available for the steel that we need. Only thing that want to improve is stainless steel stock. other than that everything is good and satisfy. Neil November 16, 2021 Great inventory of metals, helpful services; shearing and cutting while you wait. What could be better for a micro fabricator. L.B. November 15, 2021 Excellent service. R.G. November 10, 2021 Great staff, you almost always find what we need. It may be at a premium sometimes but when we need it you find it. A.P. June 3, 2022 speed R.J. November 9, 2021 They do a good job of meeting my metal requirements in a timely manner. Staff are always efficient and friendly. Roger Ventura June 2, 2022 Great stock, readily available with short notice! Conrad Wood June 3, 2022 Your products and services allow me to design and provide unique solutions to architectural challenges for my clients at a good price with excellent turnaround time. Thank you for your service! Conrad Wood Woodco Constructors Inc. T.C. November 9, 2021 convenient and open saturday S.B. May 5, 2022 prompt and friendly service Jim Anderson May 12, 2022 95% of what I use metal wise, I can get from Metal SuperMarket. The staff is courteous and knowledgeable and you feel like you matter when you are in the store. What more can you ask for?? The free coffee probably will return once Covid is over. Kevin Demers May 5, 2022 Good selection of materials in stock and, most importantly, helpful, friendly service. I.M. October 6, 2021 Good knowledge of the products and good assistance Rod Russell October 6, 2021 They had what we needed, when we needed it, and cut it to size for us promptly. Vevex Corporation. J.M. May 5, 2022 The level of service offered. S.L. October 6, 2021 I always like the service that I get and the selection of materials. M. October 6, 2021 people K.L. October 6, 2021 Quick and efficient orders and deliveries! G.U. May 5, 2022 The friendly service and quick delivery. Nick Vanderkwaak October 6, 2021 I’m an irregular customer and appreciate the service I’ve had both by way of phone orders and walk in. The steel I bought recently was cheaper than at the big box stores, and was exactly the shape and length I needed. E.S. October 8, 2021 All my dealings have been good and helpful G.C. October 6, 2021 Small orders, good prices fast delivery J.J. October 6, 2021 We appreciate the fast and accurate service J.C. October 6, 2021 you always have what we are looking for T.Y. March 8, 2022 We want more Stock Axel Barrero September 9, 2021 Best customer service ever !! Jacques "Deslandes, Owner" September 8, 2021 Always have the products I need and excellent services Jim Mcfadden March 2, 2022 Guys are great to deal with…. knowledgeable and helpful Awsome service👍👍 J.F. September 2, 2021 You guys are the shizzle! G.L. September 2, 2021 Quick turnaround, and great price R.J. March 3, 2022 fast and efficient S.C. March 3, 2022 ease of ordering and staff knowledge E.C. April 5, 2022 Quick service and good product B.C. August 11, 2021 Brenden Clark is quick to response to quotes and very helpful Dan Gelbart 604-763-5556 August 4, 2021 Very responsive. M.J. May 5, 2022 Guys are very friendly and accommodating. Always have what I need. Heather (Props) February 16, 2022 It was my first time at metal supermarkets, and as a female buyer I am typically spoken to or treated differently at these types of vendors. Doug was very friendly and helpful, while also being respectful and went out of his way to make sure I got the quantity of copper I needed. Happy to use metal supermarkets again! Ariel (Mr.) Palma August 4, 2021 Lots of products available. Darrell "Schmidt, Owner/Purchaser" February 11, 2022 Usually you have everything I need the service and guys r very good to deal with H.B.O. July 18, 2021 your web site has a fax number what was wrong with your fax connection? you said my order would be ready @ 3:30 WTF C.S. April 5, 2022 more competitive pricing on larger orders D.S.J.O. February 11, 2022 Awesome service, friendly people. George Lee July 12, 2021 Good variety Raphael McKitrick July 12, 2021 Prompt and professional service! D.F. July 10, 2021 It’s a great way for me to get the different product’s I need and very convenient. Yves Trudeau July 10, 2021 Easy to view inventory in the shop, friendly staff and fast cutting Mike Day June 2, 2022 helpful, knowledgeable, quick and friendly B.C. February 16, 2022 Friendliness of the staff 🙂 Darcy Davis June 11, 2021 Friendly Staff, Service on demand on most occasions. Bez Alavi June 10, 2021 I like your friendly Customer service and your cutoff box services David Gray June 3, 2021 Staff are excellent. Very helpful, knowledgeable, and always accommodating. B.D. June 3, 2021 The guys are nice ,they had my order cut and ready to go so I didn’t have to wait. thanks Stan February 9, 2022 The products are always great quality and the service is always top notch. Everytime I deal with the Metal Supermarkets TEAM it is pleasant, friendly experience because they are knowledgeable and always helpful. They make sure to greet you and offer to help upon your arrival. Regards, Stan Schaefer Anti-Slip Anywhere Inc. Cell: [PHONE NUMBER REMOVED] Don June 3, 2021 Jeff was excellent to deal with. Gave me a heads up when my order was late. I appreciated that and was able to plan around it. A. June 3, 2021 Fair pricing, variety of material options K.L. June 3, 2021 Very Friendly and Helpful staff R.T. June 4, 2021 The service and convenience are excellent. I have found the prices on orders for some larger quantities to be uncompetitive. Tolerances are usually fair to good. Overall Good Ken Friend June 3, 2021 Good selection; reasonable prices M.P. February 10, 2022 All good G.H. May 12, 2021 The staff is always professional and helpful. We are very happy with your pricing as well. S.M. May 12, 2021 It’s great service Nadine Wright May 12, 2021 very competent and helpful staff Dave Gingras May 12, 2021 GOOD PRICE. DELIVER SERVICE AND BEING ABLE TO CUT THE STUFF I NEEDED TO SPEED UP MY JOB K.C. June 2, 2022 We order from Metal Supermarkets regularly and never have any issues. Customer service is always helpful and quick with orders. Joseph Band May 5, 2021 Friendly, knowledgeable staff. Great customer satisfaction. Good selection of material choices. D.K.C. May 6, 2021 Adjust prices Paul Thomas May 5, 2021 What’s needed, when needed. Material quality is always first class. V. May 8, 2021 Professional and patient M.S. May 5, 2021 Everything ! the staff are great and the stock is good W.A. May 5, 2021 availability and selection Azaad Esmail May 5, 2021 service was excellent, beyond expectation KEEP IT UP T.B. May 6, 2021 Smile once in a while Geremy Silver May 5, 2021 Fair prices, fast delivery and knowledgeable employees !! We have been dealing with Byron for years and are very pleased with the level of service we receive . Lionel J. Linke May 5, 2021 Quick friendly service, all materials in stock. Quick delivery and competitive pricing C.C. May 5, 2021 The guys in the Burnaby branch are amazing! Great customer serve and always accommodating… K.P. May 5, 2021 Service is great! Derek Eng May 5, 2021 Dylan was very accomodating & met our requirements. Excellent service from him J.F.R.G. May 5, 2021 I like the availability, and the service I receive from your Burnaby Store. I work in Film Television Production, everything is always last minute. It is comforting to know that you guys are able to provide what we need in a short time. G. May 5, 2021 Fast service B.D. June 2, 2022 Good product variety 🙄 R.L. June 9, 2022 always curtious and polite very helpful M.T. April 9, 2021 fast efficient service almost always have stock and if they dont quick turn around S.H. April 9, 2021 The staff get back to you & are always helpful & friendly M.S. February 9, 2022 great service & knowledge great selection of products M.L.H. April 5, 2021 always friendly, helpful and quick to respond to my emails.. great group of guys. R.M. April 5, 2021 I have no experience with any other store, but the Barnaby store is great – super helpful staff, great inventory and quick to bring in items they don’t have in stock. Jason Harvey April 2, 2021 Great staff. Very knowledgeable, helpful and nice. Always very easy transactions with these guys! D.J. April 2, 2021 Easy to access metal, prices are a bit steep however. J.B. April 2, 2021 Great cut order all good Tom "Lynch, President" April 2, 2021 What we need when we need it or the following day. Appreciate there cropping service as well Kevin Demers April 2, 2021 Always friendly, quick and helpful service. R.L. April 2, 2021 Efficient A.G. March 10, 2021 No suggestions, so far. Thank you R.S.J. March 9, 2021 Service is excellent!! Melanie Gagnon March 9, 2021 Always great service! L.D. March 9, 2021 Service is good, counter sales representatives are well informed, I appreciate the free delivery. I.B. March 11, 2021 lower your prices Matt Crumm March 9, 2021 Friendly, quick service and no minimums. Hengameh Rahmati March 2, 2021 Our cooperation with Metal Super Market has always been a pleasant one. B.K. March 2, 2021 ease of access, variety of options, rapid availability, good pricing and very good people working there who remember me every time Joe Miljak March 2, 2021 Always great and reliable service , great work guys R.S. February 11, 2021 Prompt order fulfillment, delivery option for full lengths. F.D. February 11, 2021 GREAT SERVICE AS ALWAYS D.P. June 2, 2022 The people. You have a great staff and they all seem to enjoy what they do and they seem to understand Metal Supermarkets and our business all work together. C.C. February 4, 2021 Good variety in stock, helpful staff Jim Mcfadden February 4, 2021 Great guys to deal with, knowledgeable and helpful. Highly recommended J.A. February 8, 2021 Store staff is friendly and knowledgeable, well stocked with basics, clean and enjoyable experience. Poor employee management, development and motivation. Management is questionable. Any business that has issues can easily be traced to bad management, and thats the case here. A. February 4, 2021 Good quality material. J.N. February 4, 2021 Sales staff are great J. February 4, 2021 quick response on pricing and delivery. Satish Parsad February 4, 2021 Excellent Service Rob Burton January 13, 2021 Good supply, knowledgeable staff Jud Niven January 9, 2021 First time buyer here…just a hobbyist. I ordered a block of brass to pick up locally in Calgary. I quickly received an email that the Calgary store was out of stock of what I had ordered and they shipped it from another location to my home, free of charge. Very good experience. M.V. January 6, 2021 Quick phone contact. Friendly knowledgeable help over the phone. Quick turn around time on orders. Prices are very reasonable. And your shop is spic and span. Trevor Chapman January 6, 2021 Staff is super friendly and helpful, the shop is always going out of their way to get rush jobs done when we need them. Russell Barton January 6, 2021 Local stock usually, and quick acess if not local. And, accurate cutting services. P.T. January 6, 2021 Service is quick and online ordering is straight forward. Best is that i can get whatever quantity i need even single small pieces. C.G. January 6, 2021 always prompt, good service. Good products K.S. January 6, 2021 Fast friendly service. Order and pick up in reasonable time frame. Great selection. A. January 6, 2021 The ease of just coming in and finding what you need for small to large projects. Of course everyone would like lower prices but there is an advantage to being able to pull from the left over bins. H.B.O. January 14, 2021 coffee & covid donuts K.P.R.G. December 11, 2020 Fast & efficient. Order is always packaged well and correct Premila Bhawan December 11, 2020 Quick response with various sizes of metals. P.W. December 9, 2020 So far so good. Load more