See what are our customers are saying about our Vancouver (Burnaby) Store

Nasser Ghanbari

It was very good job.
Thanks for Metal supper market guys.

Richard (lighting)

very friendly ans helpfull

A.P.

all good

D.M.

Fast and efficient service

Ron Keetley

Everything is great
Phone ordering
Professional atmosphere
Polite
Helpful
Speedy services

A.C.

Always cut exactly to size when requested and great lead times

R.V.

Convenient location, most of the time the materials are readily available…

B.G.

fast and good quality service/product

Wayne Lauschki

Quick response with expert know how

Darren Pilling

Staff…plain and simple, great staff.

L.A.P.

Inventory and selection , professional customer service and proven reliability. Thx

H.K.

reliable

Jordan Bromley

Quick response and accurate cuts

B.R.

You can provide smaller lengths with short lead times

Jim Anderson

As a prototype development company, I often need a wide variety of materials and sizes. 98% of the time I can get everything I need in one stop. That alone makes me a regular customer, but the staff add value on their own. I am greeted in a friendly manner and the staff take time to understand the unique need I have that day and help me get what I want quickly and accurately.

With all this is going for it, why would I shop anywhere else? Thanks for all the great service.

Jim Anderson
Anderson Prototypes

S.T.

increase the selection and availability of material.

T.C.

Metal Supermarkets is the BEST business I have ever had the pleasure of interacting with. Your sales people have been extremely helpful, patient, and generous with their time. Well done!

Dan Jepsen

Great staff – great products.

T.M.

cant give a 10 as i’m sure something will go wrong one day. lol

G.U.

Fast delivery.

S.R.

quick and easy

Murray Jarvis

Always have what I need, and fairly priced.

Donald Dawson

Even though we can’t get everything anymore. Less choice. Metal Supermarket tries hard to get what they can carry. Always friendly service.

A.K.

Try providing different finishes to stainless steel & Aluminum. It will definitely increase your market range

G.M.

All good

R.G.

Quick turn around and doing the best for our Company during these times of crisis and volatile pricing from the manufactures.

I.S.D.

You are my go-to for all metal products. If you don’t have what I need and you can’t get it, you are always helpful with recommendations. If I don’t know what I’m talking about, you help me through so I get what my builders need.

H.

Most of the material you have is in stock. The customer service is great, I’ve never had any issues. Only it’s pricier than most suppliers

J.Z.G.

Your fast and easy to work with. You make my work easier.

Omid Manouchehri

Friendly staff and probably fastest turn around when I get estimates. Very happy with you guys!

Keffelew Assefa

1. On time delivery.
2. Quick response for quotation request.
3. Friendly customer service.

D.H.

Convenient

I.S.D.

Quick, easy to deal with, always bills on time

S.C.

easy to use

E.S.

Fast turnaround, good quantity of stock on hand, cut to length service makes quick one off jobs easy to add into production schedule as we can just have dimensioned metal arrive and it can be immediately cleaned and welded.

Had some issues with variation in cut lengths in the past that required rework on our end. Our most recent order was cut perfect, when placed on a reference surface all pieces of the same length were flush and equal.

J.P.

great selection and staff is friendly and efficient

Nairn Grundy

You get what you want..no hassle

Jim Mcfadden

All good…. helpful stuff, good guys good supply.

T.I.

I like the services from Metal Supermarkets Burnaby, Their staff are friendly and helpful getting what we are looking for. The pricing is reasonable.

J.K.

great friendly service!

R.J.

better communication of deliveries !? usually pretty good anyway.

J.D.

Fast response and reliable as always.

S.C.

That you have it in stock.

T.M.

Always fast and friendly service.

Ryan Odonnell

Always have what’s needed available and very fast service.

Ray Smith

Wide range of products available in small quantities for special jobs

Heather (Props)

Everyone is very friendly and helpful, and my order is prepared quickly. There is often someone offering to make my order to my car for me which is a nice gesture.

Bobby Chaukla

Customer service is A1!

Marc Poson

Great friendly front line staff

Corey Brauer

Great service and fair pricing!

M.K.

Excellent Customer Service.

Hamid Vafadar

Super friendly and you can find everything you need.

G.M.

The selection….and off cut section.

M.R.

The Burnaby Metal Supermarket location has always supported my business and request quickly.
I appreciate the team there for they always do a great job.
Thank you

L.C.

Great customer service, I don’t like you guys charge for shipping

Dyan Catamaran

There is always someone picking the phone asap.

Sales strive to find the product I need. Some with more experience than others.

Never a bad or rude phone manners

Two locations helps

…

Sami Ghali

Great team. Great service. Very accommodating. Very professional

S.J.O.

Variety of products and being able to buy the required amount.
.

P.D.

Always fast and professional.

THANKS,

L.S.

Easy to use and nice people working there

R.S.

Always have stock.

D.B.

Service was good

C.G.

Great product, fast service

John Patko

John Patko

Coast Performance Restoration Inc.

Excellent service, very helpful land pricing seems fair overall within the market.

Thank You

H.W.

Good service an available materials.

P.D.P.

A large variety of material

L.S.

prompt and courteous service

D.D.

I don’t buy in big quantities so the great guys in the frontend and shippers will usually accept a cut order in the morning and ready for p/u by early afternoon. Other than the quick turnaround and friendly service I can’t say much more other that drop the off-cut price per pound but I imagine the bean counters have figured the profit/loss ratio………just kidding, had ya for a sec. ddfx

J.B.

Great service quality metals

Shelley Markwart

Excellent customer service

M.L.

Excellent front desk service & knowledgeable staff

C.B.

You are fast and have a good level of stock available.

Paul Thomas

Your staf are very helpful.

You always have the products I want.

You provide the product in any quantity needed.

Derek Sewart

Good products, very consistent, and close proximity to our facility

C.Y.

Wide selection and available very quickly

Keith Set dec

Quick service, and very helpful staff even when you go in not knowing exactly what you want there willing to help out. Also the prices are reasonable. It’s a nice option to have the drops to look over.

Nicholas Thoman

We usually get what we want and most of time in timely fashion.

D.C.

Professional and pleasant staff, though underpaid.

L.J.L.

Professional, friendly, knowledgeable and prompt

J.J.

Lot of times Metal supermarket available for the steel that we need.
Only thing that want to improve is stainless steel stock. other than that everything is good and satisfy.

Neil

Great inventory of metals, helpful services; shearing and cutting while you wait. What could be better for a micro fabricator.

L.B.

Excellent service.

R.G.

Great staff, you almost always find what we need. It may be at a premium sometimes but when we need it you find it.

A.P.

speed

R.J.

They do a good job of meeting my metal requirements in a timely manner. Staff are always efficient and friendly.

Roger Ventura

Great stock, readily available with short notice!

Conrad Wood

Your products and services allow me to design and provide unique solutions to architectural challenges for my clients at a good price with excellent turnaround time.
Thank you for your service!
Conrad Wood
Woodco Constructors Inc.

T.C.

convenient and open saturday

S.B.

prompt and friendly service

Jim Anderson

95% of what I use metal wise, I can get from Metal SuperMarket. The staff is courteous and knowledgeable and you feel like you matter when you are in the store. What more can you ask for?? The free coffee probably will return once Covid is over.

Kevin Demers

Good selection of materials in stock and, most importantly, helpful, friendly service.

I.M.

Good knowledge of the products and good assistance

Rod Russell

They had what we needed, when we needed it, and cut it to size for us promptly. Vevex Corporation.

J.M.

The level of service offered.

S.L.

I always like the service that I get and the selection of materials.

M.

people

K.L.

Quick and efficient orders and deliveries!

G.U.

The friendly service and quick delivery.

Nick Vanderkwaak

I’m an irregular customer and appreciate the service I’ve had both by way of phone orders and walk in. The steel I bought recently was cheaper than at the big box stores, and was exactly the shape and length I needed.

E.S.

All my dealings have been good and helpful

G.C.

Small orders, good prices fast delivery

J.J.

We appreciate the fast and accurate service

J.C.

you always have what we are looking for

T.Y.

We want more Stock

Axel Barrero

Best customer service ever !!

Jacques "Deslandes, Owner"

Always have the products I need and excellent services

Jim Mcfadden

Guys are great to deal with…. knowledgeable and helpful
Awsome service👍👍

J.F.

You guys are the shizzle!

G.L.

Quick turnaround, and great price

R.J.

fast and efficient

S.C.

ease of ordering and staff knowledge

E.C.

Quick service and good product

B.C.

Brenden Clark is quick to response to quotes and very helpful

Dan Gelbart 604-763-5556

Very responsive.

M.J.

Guys are very friendly and accommodating.
Always have what I need.

Heather (Props)

It was my first time at metal supermarkets, and as a female buyer I am typically spoken to or treated differently at these types of vendors. Doug was very friendly and helpful, while also being respectful and went out of his way to make sure I got the quantity of copper I needed. Happy to use metal supermarkets again!

Ariel (Mr.) Palma

Lots of products available.

Darrell "Schmidt, Owner/Purchaser"

Usually you have everything I need the service and guys r very good to deal with

H.B.O.

your web site has a fax number
what was wrong with your fax connection?
you said my order would be ready @ 3:30
WTF

C.S.

more competitive pricing on larger orders

D.S.J.O.

Awesome service, friendly people.

George Lee

Good variety

Raphael McKitrick

Prompt and professional service!

D.F.

It’s a great way for me to get the different product’s I need and very convenient.

Yves Trudeau

Easy to view inventory in the shop, friendly staff and fast cutting

Mike Day

helpful, knowledgeable, quick and friendly

B.C.

Friendliness of the staff 🙂

Darcy Davis

Friendly Staff, Service on demand on most occasions.

Bez Alavi

I like your friendly Customer service and your cutoff box services

David Gray

Staff are excellent. Very helpful, knowledgeable, and always accommodating.

B.D.

The guys are nice ,they had my order cut and ready to go so I didn’t have to wait.
thanks

Stan

The products are always great quality and the service is always top notch.

Everytime I deal with the Metal Supermarkets TEAM it is pleasant, friendly experience because they are knowledgeable and always helpful. They make sure to greet you and offer to help upon your arrival.

Regards,

Stan Schaefer
Anti-Slip Anywhere Inc.
Cell: [PHONE NUMBER REMOVED]

Don

Jeff was excellent to deal with. Gave me a heads up when my order was late. I appreciated that and was able to plan around it.

A.

Fair pricing, variety of material options

K.L.

Very Friendly and Helpful staff

R.T.

The service and convenience are excellent.

I have found the prices on orders for some larger quantities to be uncompetitive.

Tolerances are usually fair to good.

Overall Good

Ken Friend

Good selection; reasonable prices

M.P.

All good

G.H.

The staff is always professional and helpful. We are very happy with your pricing as well.

S.M.

It’s great service

Nadine Wright

very competent and helpful staff

Dave Gingras

GOOD PRICE. DELIVER SERVICE AND BEING ABLE TO CUT THE STUFF I NEEDED TO SPEED UP MY JOB

K.C.

We order from Metal Supermarkets regularly and never have any issues. Customer service is always helpful and quick with orders.

Joseph Band

Friendly, knowledgeable staff. Great customer satisfaction.

Good selection of material choices.

D.K.C.

Adjust prices

Paul Thomas

What’s needed, when needed. Material quality is always first class.

V.

Professional and patient

M.S.

Everything ! the staff are great and the stock is good

W.A.

availability and selection

Azaad Esmail

service was excellent, beyond expectation
KEEP IT UP

T.B.

Smile once in a while

Geremy Silver

Fair prices, fast delivery and knowledgeable employees !! We have been dealing with Byron for years and are very pleased with the level of service we receive .

Lionel J. Linke

Quick friendly service,
all materials in stock.
Quick delivery and competitive pricing

C.C.

The guys in the Burnaby branch are amazing! Great customer serve and always accommodating…

K.P.

Service is great!

Derek Eng

Dylan was very accomodating & met our requirements.
Excellent service from him

J.F.R.G.

I like the availability, and the service I receive from your Burnaby Store. I work in Film Television Production, everything is always last minute. It is comforting to know that you guys are able to provide what we need in a short time.

G.

Fast service

B.D.

Good product variety 🙄

R.L.

always curtious and polite very helpful

M.T.

fast efficient service almost always have stock and if they dont quick turn around

S.H.

The staff get back to you & are always helpful & friendly

M.S.

great service & knowledge
great selection of products

M.L.H.

always friendly, helpful and quick to respond to my emails.. great group of guys.

R.M.

I have no experience with any other store, but the Barnaby store is great – super helpful staff, great inventory and quick to bring in items they don’t have in stock.

Jason Harvey

Great staff. Very knowledgeable, helpful and nice. Always very easy transactions with these guys!

D.J.

Easy to access metal, prices are a bit steep however.

J.B.

Great cut order all good

Tom "Lynch, President"

What we need when we need it or the following day.
Appreciate there cropping service as well

Kevin Demers

Always friendly, quick and helpful service.

R.L.

Efficient

A.G.

No suggestions, so far.
Thank you

R.S.J.

Service is excellent!!

Melanie Gagnon

Always great service!

L.D.

Service is good, counter sales representatives are well informed, I appreciate the free delivery.

I.B.

lower your prices

Matt Crumm

Friendly, quick service and no minimums.

Hengameh Rahmati

Our cooperation with Metal Super Market has always been a pleasant one.

B.K.

ease of access, variety of options, rapid availability, good pricing and very good people working there who remember me every time

Joe Miljak

Always great and reliable service , great work guys

R.S.

Prompt order fulfillment, delivery option for full lengths.

F.D.

GREAT SERVICE AS ALWAYS

D.P.

The people. You have a great staff and they all seem to enjoy what they do and they seem to understand Metal Supermarkets and our business all work together.

C.C.

Good variety in stock, helpful staff

Jim Mcfadden

Great guys to deal with, knowledgeable and helpful.
Highly recommended

J.A.

Store staff is friendly and knowledgeable, well stocked with basics, clean and enjoyable experience. Poor employee management, development and motivation. Management is questionable. Any business that has issues can easily be traced to bad management, and thats the case here.

A.

Good quality material.

J.N.

Sales staff are great

J.

quick response on pricing and delivery.

Satish Parsad

Excellent Service

Rob Burton

Good supply, knowledgeable staff

Jud Niven

First time buyer here…just a hobbyist. I ordered a block of brass to pick up locally in Calgary. I quickly received an email that the Calgary store was out of stock of what I had ordered and they shipped it from another location to my home, free of charge. Very good experience.

M.V.

Quick phone contact. Friendly knowledgeable help over the phone. Quick turn around time on orders. Prices are very reasonable. And your shop is spic and span.

Trevor Chapman

Staff is super friendly and helpful, the shop is always going out of their way to get rush jobs done when we need them.

Russell Barton

Local stock usually, and quick acess if not local. And, accurate cutting services.

P.T.

Service is quick and online ordering is straight forward. Best is that i can get whatever quantity i need even single small pieces.

C.G.

always prompt, good service. Good products

K.S.

Fast friendly service. Order and pick up in reasonable time frame. Great selection.

A.

The ease of just coming in and finding what you need for small to large projects. Of course everyone would like lower prices but there is an advantage to being able to pull from the left over bins.

H.B.O.

coffee & covid donuts

K.P.R.G.

Fast & efficient. Order is always packaged well and correct

Premila Bhawan

Quick response with various sizes of metals.

P.W.

So far so good.