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See what are our customers are saying about our Vancouver (Burnaby) Store

7755 Venture Street, Burnaby, V5A 1T9

4.9 Star Rating - 203 reviews

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Nasser Ghanbari

June 13, 2022

It was very good job.
Thanks for Metal supper market guys.

Richard (lighting)

June 9, 2022

very friendly ans helpfull

A.P.

June 3, 2022

all good

D.M.

June 3, 2022

Fast and efficient service

Ron Keetley

June 4, 2022

Everything is great
Phone ordering
Professional atmosphere
Polite
Helpful
Speedy services

A.C.

June 2, 2022

Always cut exactly to size when requested and great lead times

R.V.

June 2, 2022

Convenient location, most of the time the materials are readily available…

B.G.

June 2, 2022

fast and good quality service/product

Wayne Lauschki

June 2, 2022

Quick response with expert know how

Darren Pilling

June 2, 2022

Staff…plain and simple, great staff.

L.A.P.

June 2, 2022

Inventory and selection , professional customer service and proven reliability. Thx

H.K.

June 2, 2022

reliable

Jordan Bromley

June 2, 2022

Quick response and accurate cuts

B.R.

June 2, 2022

You can provide smaller lengths with short lead times

Jim Anderson

May 12, 2022

As a prototype development company, I often need a wide variety of materials and sizes. 98% of the time I can get everything I need in one stop. That alone makes me a regular customer, but the staff add value on their own. I am greeted in a friendly manner and the staff take time to understand the unique need I have that day and help me get what I want quickly and accurately.

With all this is going for it, why would I shop anywhere else? Thanks for all the great service.

Jim Anderson
Anderson Prototypes

S.T.

May 12, 2022

increase the selection and availability of material.

T.C.

May 8, 2022

Metal Supermarkets is the BEST business I have ever had the pleasure of interacting with. Your sales people have been extremely helpful, patient, and generous with their time. Well done!

Dan Jepsen

May 6, 2022

Great staff – great products.

T.M.

May 6, 2022

cant give a 10 as i’m sure something will go wrong one day. lol

G.U.

May 5, 2022

Fast delivery.

S.R.

May 5, 2022

quick and easy

Murray Jarvis

May 5, 2022

Always have what I need, and fairly priced.

Donald Dawson

April 12, 2022

Even though we can’t get everything anymore. Less choice. Metal Supermarket tries hard to get what they can carry. Always friendly service.

A.K.

May 6, 2022

Try providing different finishes to stainless steel & Aluminum. It will definitely increase your market range

G.M.

April 6, 2022

All good

R.G.

April 5, 2022

Quick turn around and doing the best for our Company during these times of crisis and volatile pricing from the manufactures.

I.S.D.

April 5, 2022

You are my go-to for all metal products. If you don’t have what I need and you can’t get it, you are always helpful with recommendations. If I don’t know what I’m talking about, you help me through so I get what my builders need.

H.

April 5, 2022

Most of the material you have is in stock. The customer service is great, I’ve never had any issues. Only it’s pricier than most suppliers

J.Z.G.

April 5, 2022

Your fast and easy to work with. You make my work easier.

Omid Manouchehri

April 5, 2022

Friendly staff and probably fastest turn around when I get estimates. Very happy with you guys!

Keffelew Assefa

April 5, 2022

1. On time delivery.
2. Quick response for quotation request.
3. Friendly customer service.

D.H.

March 9, 2022

Convenient

I.S.D.

March 9, 2022

Quick, easy to deal with, always bills on time

S.C.

March 3, 2022

easy to use

E.S.

March 3, 2022

Fast turnaround, good quantity of stock on hand, cut to length service makes quick one off jobs easy to add into production schedule as we can just have dimensioned metal arrive and it can be immediately cleaned and welded.

Had some issues with variation in cut lengths in the past that required rework on our end. Our most recent order was cut perfect, when placed on a reference surface all pieces of the same length were flush and equal.

J.P.

March 3, 2022

great selection and staff is friendly and efficient

Nairn Grundy

March 2, 2022

You get what you want..no hassle

Jim Mcfadden

March 2, 2022

All good…. helpful stuff, good guys good supply.

T.I.

March 2, 2022

I like the services from Metal Supermarkets Burnaby, Their staff are friendly and helpful getting what we are looking for. The pricing is reasonable.

J.K.

March 2, 2022

great friendly service!

R.J.

March 3, 2022

better communication of deliveries !? usually pretty good anyway.

J.D.

March 2, 2022

Fast response and reliable as always.

S.C.

March 2, 2022

That you have it in stock.

T.M.

March 2, 2022

Always fast and friendly service.

Ryan Odonnell

March 2, 2022

Always have what’s needed available and very fast service.

Ray Smith

March 2, 2022

Wide range of products available in small quantities for special jobs

Heather (Props)

February 16, 2022

Everyone is very friendly and helpful, and my order is prepared quickly. There is often someone offering to make my order to my car for me which is a nice gesture.

Bobby Chaukla

February 16, 2022

Customer service is A1!

Marc Poson

February 10, 2022

Great friendly front line staff

Corey Brauer

February 9, 2022

Great service and fair pricing!

M.K.

February 9, 2022

Excellent Customer Service.

Hamid Vafadar

February 9, 2022

Super friendly and you can find everything you need.

G.M.

February 9, 2022

The selection….and off cut section.

M.R.

February 9, 2022

The Burnaby Metal Supermarket location has always supported my business and request quickly.
I appreciate the team there for they always do a great job.
Thank you

L.C.

February 9, 2022

Great customer service, I don’t like you guys charge for shipping

Dyan Catamaran

February 9, 2022

There is always someone picking the phone asap.

Sales strive to find the product I need. Some with more experience than others.

Never a bad or rude phone manners

Two locations helps

Sami Ghali

February 9, 2022

Great team. Great service. Very accommodating. Very professional

S.J.O.

January 7, 2022

Variety of products and being able to buy the required amount.
.

P.D.

January 7, 2022

Always fast and professional.

THANKS,

L.S.

January 6, 2022

Easy to use and nice people working there

R.S.

January 6, 2022

Always have stock.

D.B.

January 7, 2022

Service was good

C.G.

January 6, 2022

Great product, fast service

John Patko

January 6, 2022

John Patko

Coast Performance Restoration Inc.

Excellent service, very helpful land pricing seems fair overall within the market.

Thank You

H.W.

January 6, 2022

Good service an available materials.

P.D.P.

January 6, 2022

A large variety of material

L.S.

January 6, 2022

prompt and courteous service

D.D.

January 6, 2022

I don’t buy in big quantities so the great guys in the frontend and shippers will usually accept a cut order in the morning and ready for p/u by early afternoon. Other than the quick turnaround and friendly service I can’t say much more other that drop the off-cut price per pound but I imagine the bean counters have figured the profit/loss ratio………just kidding, had ya for a sec. ddfx

J.B.

December 21, 2021

Great service quality metals

Shelley Markwart

December 21, 2021

Excellent customer service

M.L.

December 21, 2021

Excellent front desk service & knowledgeable staff

C.B.

December 21, 2021

You are fast and have a good level of stock available.

Paul Thomas

December 14, 2021

Your staf are very helpful.

You always have the products I want.

You provide the product in any quantity needed.

Derek Sewart

December 14, 2021

Good products, very consistent, and close proximity to our facility

C.Y.

December 14, 2021

Wide selection and available very quickly

Keith Set dec

December 14, 2021

Quick service, and very helpful staff even when you go in not knowing exactly what you want there willing to help out. Also the prices are reasonable. It’s a nice option to have the drops to look over.

Nicholas Thoman

December 14, 2021

We usually get what we want and most of time in timely fashion.

D.C.

November 18, 2021

Professional and pleasant staff, though underpaid.

L.J.L.

June 2, 2022

Professional, friendly, knowledgeable and prompt

J.J.

November 16, 2021

Lot of times Metal supermarket available for the steel that we need.
Only thing that want to improve is stainless steel stock. other than that everything is good and satisfy.

Neil

November 16, 2021

Great inventory of metals, helpful services; shearing and cutting while you wait. What could be better for a micro fabricator.

L.B.

November 15, 2021

Excellent service.

R.G.

November 10, 2021

Great staff, you almost always find what we need. It may be at a premium sometimes but when we need it you find it.

A.P.

June 3, 2022

speed

R.J.

November 9, 2021

They do a good job of meeting my metal requirements in a timely manner. Staff are always efficient and friendly.

Roger Ventura

June 2, 2022

Great stock, readily available with short notice!

Conrad Wood

June 3, 2022

Your products and services allow me to design and provide unique solutions to architectural challenges for my clients at a good price with excellent turnaround time.
Thank you for your service!
Conrad Wood
Woodco Constructors Inc.

T.C.

November 9, 2021

convenient and open saturday

S.B.

May 5, 2022

prompt and friendly service

Jim Anderson

May 12, 2022

95% of what I use metal wise, I can get from Metal SuperMarket. The staff is courteous and knowledgeable and you feel like you matter when you are in the store. What more can you ask for?? The free coffee probably will return once Covid is over.

Kevin Demers

May 5, 2022

Good selection of materials in stock and, most importantly, helpful, friendly service.

I.M.

October 6, 2021

Good knowledge of the products and good assistance

Rod Russell

October 6, 2021

They had what we needed, when we needed it, and cut it to size for us promptly. Vevex Corporation.

J.M.

May 5, 2022

The level of service offered.

S.L.

October 6, 2021

I always like the service that I get and the selection of materials.

M.

October 6, 2021

people

K.L.

October 6, 2021

Quick and efficient orders and deliveries!

G.U.

May 5, 2022

The friendly service and quick delivery.

Nick Vanderkwaak

October 6, 2021

I’m an irregular customer and appreciate the service I’ve had both by way of phone orders and walk in. The steel I bought recently was cheaper than at the big box stores, and was exactly the shape and length I needed.

E.S.

October 8, 2021

All my dealings have been good and helpful

G.C.

October 6, 2021

Small orders, good prices fast delivery

J.J.

October 6, 2021

We appreciate the fast and accurate service

J.C.

October 6, 2021

you always have what we are looking for

T.Y.

March 8, 2022

We want more Stock

Axel Barrero

September 9, 2021

Best customer service ever !!

Jacques "Deslandes, Owner"

September 8, 2021

Always have the products I need and excellent services

Jim Mcfadden

March 2, 2022

Guys are great to deal with…. knowledgeable and helpful
Awsome service👍👍

J.F.

September 2, 2021

You guys are the shizzle!

G.L.

September 2, 2021

Quick turnaround, and great price

R.J.

March 3, 2022

fast and efficient

S.C.

March 3, 2022

ease of ordering and staff knowledge

E.C.

April 5, 2022

Quick service and good product

B.C.

August 11, 2021

Brenden Clark is quick to response to quotes and very helpful

Dan Gelbart 604-763-5556

August 4, 2021

Very responsive.

M.J.

May 5, 2022

Guys are very friendly and accommodating.
Always have what I need.

Heather (Props)

February 16, 2022

It was my first time at metal supermarkets, and as a female buyer I am typically spoken to or treated differently at these types of vendors. Doug was very friendly and helpful, while also being respectful and went out of his way to make sure I got the quantity of copper I needed. Happy to use metal supermarkets again!

Ariel (Mr.) Palma

August 4, 2021

Lots of products available.

Darrell "Schmidt, Owner/Purchaser"

February 11, 2022

Usually you have everything I need the service and guys r very good to deal with

H.B.O.

July 18, 2021

your web site has a fax number
what was wrong with your fax connection?
you said my order would be ready @ 3:30
WTF

C.S.

April 5, 2022

more competitive pricing on larger orders

D.S.J.O.

February 11, 2022

Awesome service, friendly people.

George Lee

July 12, 2021

Good variety

Raphael McKitrick

July 12, 2021

Prompt and professional service!

D.F.

July 10, 2021

It’s a great way for me to get the different product’s I need and very convenient.

Yves Trudeau

July 10, 2021

Easy to view inventory in the shop, friendly staff and fast cutting

Mike Day

June 2, 2022

helpful, knowledgeable, quick and friendly

B.C.

February 16, 2022

Friendliness of the staff 🙂

Darcy Davis

June 11, 2021

Friendly Staff, Service on demand on most occasions.

Bez Alavi

June 10, 2021

I like your friendly Customer service and your cutoff box services

David Gray

June 3, 2021

Staff are excellent. Very helpful, knowledgeable, and always accommodating.

B.D.

June 3, 2021

The guys are nice ,they had my order cut and ready to go so I didn’t have to wait.
thanks

Stan

February 9, 2022

The products are always great quality and the service is always top notch.

Everytime I deal with the Metal Supermarkets TEAM it is pleasant, friendly experience because they are knowledgeable and always helpful. They make sure to greet you and offer to help upon your arrival.

Regards,

Stan Schaefer
Anti-Slip Anywhere Inc.
Cell: [PHONE NUMBER REMOVED]

Don

June 3, 2021

Jeff was excellent to deal with. Gave me a heads up when my order was late. I appreciated that and was able to plan around it.

A.

June 3, 2021

Fair pricing, variety of material options

K.L.

June 3, 2021

Very Friendly and Helpful staff

R.T.

June 4, 2021

The service and convenience are excellent.

I have found the prices on orders for some larger quantities to be uncompetitive.

Tolerances are usually fair to good.

Overall Good

Ken Friend

June 3, 2021

Good selection; reasonable prices

M.P.

February 10, 2022

All good

G.H.

May 12, 2021

The staff is always professional and helpful. We are very happy with your pricing as well.

S.M.

May 12, 2021

It’s great service

Nadine Wright

May 12, 2021

very competent and helpful staff

Dave Gingras

May 12, 2021

GOOD PRICE. DELIVER SERVICE AND BEING ABLE TO CUT THE STUFF I NEEDED TO SPEED UP MY JOB

K.C.

June 2, 2022

We order from Metal Supermarkets regularly and never have any issues. Customer service is always helpful and quick with orders.

Joseph Band

May 5, 2021

Friendly, knowledgeable staff. Great customer satisfaction.

Good selection of material choices.

D.K.C.

May 6, 2021

Adjust prices

Paul Thomas

May 5, 2021

What’s needed, when needed. Material quality is always first class.

V.

May 8, 2021

Professional and patient

M.S.

May 5, 2021

Everything ! the staff are great and the stock is good

W.A.

May 5, 2021

availability and selection

Azaad Esmail

May 5, 2021

service was excellent, beyond expectation
KEEP IT UP

T.B.

May 6, 2021

Smile once in a while

Geremy Silver

May 5, 2021

Fair prices, fast delivery and knowledgeable employees !! We have been dealing with Byron for years and are very pleased with the level of service we receive .

Lionel J. Linke

May 5, 2021

Quick friendly service,
all materials in stock.
Quick delivery and competitive pricing

C.C.

May 5, 2021

The guys in the Burnaby branch are amazing! Great customer serve and always accommodating…

K.P.

May 5, 2021

Service is great!

Derek Eng

May 5, 2021

Dylan was very accomodating & met our requirements.
Excellent service from him

J.F.R.G.

May 5, 2021

I like the availability, and the service I receive from your Burnaby Store. I work in Film Television Production, everything is always last minute. It is comforting to know that you guys are able to provide what we need in a short time.

G.

May 5, 2021

Fast service

B.D.

June 2, 2022

Good product variety 🙄

R.L.

June 9, 2022

always curtious and polite very helpful

M.T.

April 9, 2021

fast efficient service almost always have stock and if they dont quick turn around

S.H.

April 9, 2021

The staff get back to you & are always helpful & friendly

M.S.

February 9, 2022

great service & knowledge
great selection of products

M.L.H.

April 5, 2021

always friendly, helpful and quick to respond to my emails.. great group of guys.

R.M.

April 5, 2021

I have no experience with any other store, but the Barnaby store is great – super helpful staff, great inventory and quick to bring in items they don’t have in stock.

Jason Harvey

April 2, 2021

Great staff. Very knowledgeable, helpful and nice. Always very easy transactions with these guys!

D.J.

April 2, 2021

Easy to access metal, prices are a bit steep however.

J.B.

April 2, 2021

Great cut order all good

Tom "Lynch, President"

April 2, 2021

What we need when we need it or the following day.
Appreciate there cropping service as well

Kevin Demers

April 2, 2021

Always friendly, quick and helpful service.

R.L.

April 2, 2021

Efficient

A.G.

March 10, 2021

No suggestions, so far.
Thank you

R.S.J.

March 9, 2021

Service is excellent!!

Melanie Gagnon

March 9, 2021

Always great service!

L.D.

March 9, 2021

Service is good, counter sales representatives are well informed, I appreciate the free delivery.

I.B.

March 11, 2021

lower your prices

Matt Crumm

March 9, 2021

Friendly, quick service and no minimums.

Hengameh Rahmati

March 2, 2021

Our cooperation with Metal Super Market has always been a pleasant one.

B.K.

March 2, 2021

ease of access, variety of options, rapid availability, good pricing and very good people working there who remember me every time

Joe Miljak

March 2, 2021

Always great and reliable service , great work guys

R.S.

February 11, 2021

Prompt order fulfillment, delivery option for full lengths.

F.D.

February 11, 2021

GREAT SERVICE AS ALWAYS

D.P.

June 2, 2022

The people. You have a great staff and they all seem to enjoy what they do and they seem to understand Metal Supermarkets and our business all work together.

C.C.

February 4, 2021

Good variety in stock, helpful staff

Jim Mcfadden

February 4, 2021

Great guys to deal with, knowledgeable and helpful.
Highly recommended

J.A.

February 8, 2021

Store staff is friendly and knowledgeable, well stocked with basics, clean and enjoyable experience. Poor employee management, development and motivation. Management is questionable. Any business that has issues can easily be traced to bad management, and thats the case here.

A.

February 4, 2021

Good quality material.

J.N.

February 4, 2021

Sales staff are great

J.

February 4, 2021

quick response on pricing and delivery.

Satish Parsad

February 4, 2021

Excellent Service

Rob Burton

January 13, 2021

Good supply, knowledgeable staff

Jud Niven

January 9, 2021

First time buyer here…just a hobbyist. I ordered a block of brass to pick up locally in Calgary. I quickly received an email that the Calgary store was out of stock of what I had ordered and they shipped it from another location to my home, free of charge. Very good experience.

M.V.

January 6, 2021

Quick phone contact. Friendly knowledgeable help over the phone. Quick turn around time on orders. Prices are very reasonable. And your shop is spic and span.

Trevor Chapman

January 6, 2021

Staff is super friendly and helpful, the shop is always going out of their way to get rush jobs done when we need them.

Russell Barton

January 6, 2021

Local stock usually, and quick acess if not local. And, accurate cutting services.

P.T.

January 6, 2021

Service is quick and online ordering is straight forward. Best is that i can get whatever quantity i need even single small pieces.

C.G.

January 6, 2021

always prompt, good service. Good products

K.S.

January 6, 2021

Fast friendly service. Order and pick up in reasonable time frame. Great selection.

A.

January 6, 2021

The ease of just coming in and finding what you need for small to large projects. Of course everyone would like lower prices but there is an advantage to being able to pull from the left over bins.

H.B.O.

January 14, 2021

coffee & covid donuts

K.P.R.G.

December 11, 2020

Fast & efficient. Order is always packaged well and correct

Premila Bhawan

December 11, 2020

Quick response with various sizes of metals.

P.W.

December 9, 2020

So far so good.