Home Vancouver (Burnaby) Reviews See what are our customers are saying about our Vancouver (Burnaby) Store 7755 Venture Street, Burnaby, V5A 1T9 4.9 Star Rating - 186 reviews Powered by Listen 360 H.B.O. January 12, 2023 good Wayne Lauschki January 12, 2023 fast response in house shopping on account S.G. January 12, 2023 Fantastic service Arthur Pridanovs January 6, 2023 convinience Mahmood Lighvani January 6, 2023 You guys are the best in class. D.A. January 5, 2023 offer a discount to companies that buy more J.S. January 5, 2023 yo Bob Street January 5, 2023 Ability to speak to a human voice, have input and suggestions when needed from your staff. end to end your service is incredibly valuable for us trades. Martin January 5, 2023 Staff is good and helpful, good stock of inventory, convenient location, prompt trn around Caster Case Solutions Martin B.N. January 5, 2023 Fast and great quality material and great selection Don January 5, 2023 Very good customer service I appreciate the care and attention I receive when I’m dealing with your staff. DM Grant Harasyn January 5, 2023 We count on Metal Supermarket because they always have what we need in stock and their customer service is outstanding. Grant Harasyn Vancouver Art Department Inc. Brian Despins January 5, 2023 you provide a decent selection of product and good service practices R.K. December 2, 2022 You have the stuff I need, I can just go in and order it and take it home. I think the prices are reasonable and you are willing to sell any amount so I don’t have to buy tons when I only need a bit. G.U. December 2, 2022 Quick delivery and friendly staff. Alistair Middleton December 2, 2022 The steal j requested was cut perfectly and I was very happy with the service. Highly recommend. R.S. January 13, 2023 Great service Above and beyond David Spears December 2, 2022 Availability, precision and quality sales staff S.D. November 9, 2022 Huge choice of material and always fast delivery. Darcy Davis November 13, 2022 Very Personable and listen to requests. Good bunch of guys which help load and do it with a smile. darcy J. November 2, 2022 quick at picking up order from store (business) Jamie McCrindle November 2, 2022 Good prices, fast turn around. As a hobbiest, I love that my metal can be cut to length for me. Andy Abbott November 2, 2022 Prompt and accurate service with competitive pricing. Never been disappointed. Thank You. J.M. November 2, 2022 Absolutely! D.D. November 2, 2022 Even though material availability is getting very difficult to get the service is fantastic, communication is excellent and delivery is very well coordinated. S.B. October 17, 2022 Longer length availability Jim Hilstad October 6, 2022 Very good selection and if one store doesn’t have what you are looking for they will source it at one of the other ones. Overall good service D. October 6, 2022 Convenient and easy to work with. Paul Thomas October 6, 2022 You almost always have what I need Your staff are very helpful and friendly A. September 26, 2022 More competitive pricing Kim Sheldon September 15, 2022 As a local, high precision machine shop we often work on R&D projects that require lower volume materials at prototype stage. Burnaby Metal supermarkets is my go-to supplier for smaller buys. I always get a fast response, essential when you are quoting, and the staff will offer to help in any way they can. Narendra Tailor September 15, 2022 Quick efficient service. Jim Mcfadden September 15, 2022 Good selection and friendly/helpful staff M.W. September 15, 2022 Service is great, quick response time when I e-mail R.S. September 15, 2022 Finding required material and being able to buy only what you need for the job V.P. September 15, 2022 Service both by inside sales and delivery is great. J.M. September 14, 2022 I have been dealing with you guys for many years, the service is always great! The guys answering the phones are always helpful with making the ordering process quick and easy D.M. September 14, 2022 speed and availability Corey Brauer September 14, 2022 Fair prices and great service! C.L.C. September 14, 2022 dylon and jeff are great to deal with Reza Saeedi August 12, 2022 Friendly and helpful staff, good selection of products. N.M. August 12, 2022 Great customer service! H.D. August 6, 2022 Great service and helpful staff. G.R. August 6, 2022 great product range at reasonable cost R.J. August 5, 2022 Ability to buy cut to size and smaller quantities. Have always had very good service! Phoenix Gordan/SPFX August 5, 2022 The staff are knowledgeable, fast and efficient. No other company gets their documents sent to me in even a remote equivalent of time. If you’re buying metal it’s a flat out waste of time to order from absolutely anywhere else. G.P. August 5, 2022 Convenient source for various metals and profiles in project size quantities. On occasions where they haven’t been able to supply an item, they can usually steer you to somewhere that can. Adil Tyabji July 18, 2022 From order to collection – the process went well. I was also impressed with the quality of the supplied Aluminium. Thank you. Adil, Owner/ Operator, BC Coastal Logistics Inc. R.M. July 13, 2022 Staff is always friendly and helpful. Never had any delays or issues ordering from this office. Nicholas Thoman July 13, 2022 You carry most variety of metals If only Metel Supermarket can improve on the time it takes to provide the service. Nic July 7, 2022 I was looking for few round pipes for my back yard project. The guy at Metal Super Market counter was friendly and helpful. he showed me my options in the shop of pipes, that is a great sale feature because I am not a professional with metal pipes I wish this company one day would include a welding service for steel and aluminum because I needed someone to weld a plate to these round pipes This company might not understand the meaning of Diversity in their workplace.. A diverse workforce is more likely to understand your customers’ needs and come up with ideas to fulfill them. Diversity in the workplace will also increase employee morale and instill a desire to be more effective and work more efficiently. This will greatly increase the productivity of your business. I would suggest to their hiring team to include people of different ethnicity overall great experience with this company Sam July 7, 2022 You are so friendly and easy to find anything we need to supply. Vince July 6, 2022 Good Service and fast delivery. A.C. July 6, 2022 always some the best service of any vendor, and I deal with 50-60 Wilf Wedding July 6, 2022 A reliable resource for metal whether it’s rod, sheet, or tube, Metal Supermarket usually has it, and at a reasonable price…! R.S. July 6, 2022 Knowledgeable, friendly and accommodating. No complaints when I change the order 15 times. Fast turn around time from order to pick up availability. 10/10 Would recommend. M.H. July 6, 2022 Friendly staff and fast delivery E.S. August 8, 2022 so far everything you do is good K.G. July 6, 2022 Great staff, very helpful. Quick turnaround from ordering to pick up. Good supply of stock. Dave Laprise (construction) July 6, 2022 Your people are the best and you have everything I need Nasser Ghanbari June 13, 2022 It was very good job. Thanks for Metal supper market guys. Richard (lighting) June 9, 2022 very friendly ans helpfull A.P. January 6, 2023 all good D.M. June 3, 2022 Fast and efficient service Ron Keetley January 5, 2023 Everything is great Phone ordering Professional atmosphere Polite Helpful Speedy services A.C. June 2, 2022 Always cut exactly to size when requested and great lead times R.V. June 2, 2022 Convenient location, most of the time the materials are readily available… B.G. June 2, 2022 fast and good quality service/product Wayne Lauschki January 12, 2023 Quick response with expert know how Darren Pilling June 2, 2022 Staff…plain and simple, great staff. L.A.P. June 2, 2022 Inventory and selection , professional customer service and proven reliability. Thx H.K. June 2, 2022 reliable Jordan Bromley June 2, 2022 Quick response and accurate cuts B.R. June 2, 2022 You can provide smaller lengths with short lead times Jim Anderson May 12, 2022 As a prototype development company, I often need a wide variety of materials and sizes. 98% of the time I can get everything I need in one stop. That alone makes me a regular customer, but the staff add value on their own. I am greeted in a friendly manner and the staff take time to understand the unique need I have that day and help me get what I want quickly and accurately. With all this is going for it, why would I shop anywhere else? Thanks for all the great service. Jim Anderson Anderson Prototypes S.T. August 8, 2022 increase the selection and availability of material. T.C. May 8, 2022 Metal Supermarkets is the BEST business I have ever had the pleasure of interacting with. Your sales people have been extremely helpful, patient, and generous with their time. Well done! Dan Jepsen May 6, 2022 Great staff – great products. T.M. January 12, 2023 cant give a 10 as i’m sure something will go wrong one day. lol G.U. December 2, 2022 Fast delivery. S.R. May 5, 2022 quick and easy Murray Jarvis May 5, 2022 Always have what I need, and fairly priced. Donald Dawson November 2, 2022 Even though we can’t get everything anymore. Less choice. Metal Supermarket tries hard to get what they can carry. Always friendly service. A.K. May 6, 2022 Try providing different finishes to stainless steel & Aluminum. It will definitely increase your market range G.M. April 6, 2022 All good R.G. April 5, 2022 Quick turn around and doing the best for our Company during these times of crisis and volatile pricing from the manufactures. I.S.D. April 5, 2022 You are my go-to for all metal products. If you don’t have what I need and you can’t get it, you are always helpful with recommendations. If I don’t know what I’m talking about, you help me through so I get what my builders need. H. December 5, 2022 Most of the material you have is in stock. The customer service is great, I’ve never had any issues. Only it’s pricier than most suppliers J.Z.G. April 5, 2022 Your fast and easy to work with. You make my work easier. Omid Manouchehri April 5, 2022 Friendly staff and probably fastest turn around when I get estimates. Very happy with you guys! Keffelew Assefa April 5, 2022 1. On time delivery. 2. Quick response for quotation request. 3. Friendly customer service. D.H. March 9, 2022 Convenient I.S.D. March 9, 2022 Quick, easy to deal with, always bills on time S.C. September 15, 2022 easy to use E.S. March 3, 2022 Fast turnaround, good quantity of stock on hand, cut to length service makes quick one off jobs easy to add into production schedule as we can just have dimensioned metal arrive and it can be immediately cleaned and welded. Had some issues with variation in cut lengths in the past that required rework on our end. Our most recent order was cut perfect, when placed on a reference surface all pieces of the same length were flush and equal. J.P. March 3, 2022 great selection and staff is friendly and efficient Nairn Grundy March 2, 2022 You get what you want..no hassle Jim Mcfadden September 15, 2022 All good…. helpful stuff, good guys good supply. T.I. March 2, 2022 I like the services from Metal Supermarkets Burnaby, Their staff are friendly and helpful getting what we are looking for. The pricing is reasonable. J.K. March 2, 2022 great friendly service! R.J. March 3, 2022 better communication of deliveries !? usually pretty good anyway. J.D. March 2, 2022 Fast response and reliable as always. S.C. March 2, 2022 That you have it in stock. T.M. March 2, 2022 Always fast and friendly service. Ryan Odonnell September 15, 2022 Always have what’s needed available and very fast service. Ray Smith September 15, 2022 Wide range of products available in small quantities for special jobs Heather (Props) February 16, 2022 Everyone is very friendly and helpful, and my order is prepared quickly. There is often someone offering to make my order to my car for me which is a nice gesture. Bobby Chaukla February 16, 2022 Customer service is A1! Marc Poson January 12, 2023 Great friendly front line staff Corey Brauer September 14, 2022 Great service and fair pricing! M.K. February 9, 2022 Excellent Customer Service. Hamid Vafadar September 14, 2022 Super friendly and you can find everything you need. G.M. February 9, 2022 The selection….and off cut section. M.R. September 15, 2022 The Burnaby Metal Supermarket location has always supported my business and request quickly. I appreciate the team there for they always do a great job. Thank you L.C. February 9, 2022 Great customer service, I don’t like you guys charge for shipping Dyan Catamaran February 9, 2022 There is always someone picking the phone asap. Sales strive to find the product I need. Some with more experience than others. Never a bad or rude phone manners Two locations helps … Sami Ghali January 12, 2023 Great team. Great service. Very accommodating. Very professional S.J.O. January 7, 2022 Variety of products and being able to buy the required amount. . P.D. July 6, 2022 Always fast and professional. THANKS, L.S. January 6, 2022 Easy to use and nice people working there R.S. July 6, 2022 Always have stock. D.B. January 7, 2022 Service was good C.G. January 6, 2022 Great product, fast service John Patko January 6, 2022 John Patko Coast Performance Restoration Inc. Excellent service, very helpful land pricing seems fair overall within the market. Thank You H.W. January 6, 2022 Good service an available materials. P.D.P. January 6, 2022 A large variety of material L.S. January 6, 2022 prompt and courteous service D.D. November 13, 2022 I don’t buy in big quantities so the great guys in the frontend and shippers will usually accept a cut order in the morning and ready for p/u by early afternoon. Other than the quick turnaround and friendly service I can’t say much more other that drop the off-cut price per pound but I imagine the bean counters have figured the profit/loss ratio………just kidding, had ya for a sec. ddfx J.B. December 21, 2021 Great service quality metals Shelley Markwart December 21, 2021 Excellent customer service M.L. December 21, 2021 Excellent front desk service & knowledgeable staff C.B. December 21, 2021 You are fast and have a good level of stock available. Paul Thomas October 6, 2022 Your staf are very helpful. You always have the products I want. You provide the product in any quantity needed. Derek Sewart December 14, 2021 Good products, very consistent, and close proximity to our facility C.Y. December 14, 2021 Wide selection and available very quickly Keith Set dec December 14, 2021 Quick service, and very helpful staff even when you go in not knowing exactly what you want there willing to help out. Also the prices are reasonable. It’s a nice option to have the drops to look over. Nicholas Thoman July 13, 2022 We usually get what we want and most of time in timely fashion. D.C. November 18, 2021 Professional and pleasant staff, though underpaid. T.C. June 2, 2022 Professional, friendly, knowledgeable and prompt J.J. November 16, 2021 Lot of times Metal supermarket available for the steel that we need. Only thing that want to improve is stainless steel stock. other than that everything is good and satisfy. Neil "Mcaskill, President" November 16, 2021 Great inventory of metals, helpful services; shearing and cutting while you wait. What could be better for a micro fabricator. L.B. November 15, 2021 Excellent service. R.G. November 10, 2021 Great staff, you almost always find what we need. It may be at a premium sometimes but when we need it you find it. A.P. June 3, 2022 speed R.J. August 5, 2022 They do a good job of meeting my metal requirements in a timely manner. Staff are always efficient and friendly. Roger Ventura June 2, 2022 Great stock, readily available with short notice! Conrad Wood June 3, 2022 Your products and services allow me to design and provide unique solutions to architectural challenges for my clients at a good price with excellent turnaround time. Thank you for your service! Conrad Wood Woodco Constructors Inc. T.C. November 9, 2021 convenient and open saturday S.B. May 5, 2022 prompt and friendly service Jim Anderson May 12, 2022 95% of what I use metal wise, I can get from Metal SuperMarket. The staff is courteous and knowledgeable and you feel like you matter when you are in the store. What more can you ask for?? The free coffee probably will return once Covid is over. Kevin Demers May 5, 2022 Good selection of materials in stock and, most importantly, helpful, friendly service. I.M. October 6, 2021 Good knowledge of the products and good assistance Rod Russell October 6, 2021 They had what we needed, when we needed it, and cut it to size for us promptly. Vevex Corporation. J.M. May 5, 2022 The level of service offered. S.L. November 10, 2022 I always like the service that I get and the selection of materials. M. October 6, 2021 people K.L. October 6, 2021 Quick and efficient orders and deliveries! G.U. May 5, 2022 The friendly service and quick delivery. Nick Vanderkwaak October 6, 2021 I’m an irregular customer and appreciate the service I’ve had both by way of phone orders and walk in. The steel I bought recently was cheaper than at the big box stores, and was exactly the shape and length I needed. E.S. August 8, 2022 All my dealings have been good and helpful G.C. October 6, 2021 Small orders, good prices fast delivery J.J. October 6, 2021 We appreciate the fast and accurate service J.C. October 6, 2021 you always have what we are looking for T.Y. March 8, 2022 We want more Stock Axel Barrero August 12, 2022 Best customer service ever !! Jacques "Deslandes, Owner" September 8, 2021 Always have the products I need and excellent services Jim Mcfadden March 2, 2022 Guys are great to deal with…. knowledgeable and helpful Awsome service👍👍 J.F. September 2, 2021 You guys are the shizzle! G.L. September 2, 2021 Quick turnaround, and great price R.J. March 3, 2022 fast and efficient S.C. March 3, 2022 ease of ordering and staff knowledge E.C. April 5, 2022 Quick service and good product B.C. August 11, 2021 Brenden Clark is quick to response to quotes and very helpful Dan Gelbart 604-763-5556 August 4, 2021 Very responsive. M.J. May 5, 2022 Guys are very friendly and accommodating. Always have what I need. Heather (Props) February 16, 2022 It was my first time at metal supermarkets, and as a female buyer I am typically spoken to or treated differently at these types of vendors. Doug was very friendly and helpful, while also being respectful and went out of his way to make sure I got the quantity of copper I needed. Happy to use metal supermarkets again! Ariel (Mr.) Palma August 4, 2021 Lots of products available. Darrell "Schmidt, Owner/Purchaser" February 11, 2022 Usually you have everything I need the service and guys r very good to deal with H.B.O. January 12, 2023 your web site has a fax number what was wrong with your fax connection? you said my order would be ready @ 3:30 WTF C.S. April 5, 2022 more competitive pricing on larger orders D.S.J.O. February 11, 2022 Awesome service, friendly people. George Lee July 6, 2022 Good variety Raphael McKitrick July 12, 2021 Prompt and professional service! D.F. July 10, 2021 It’s a great way for me to get the different product’s I need and very convenient. Yves Trudeau July 10, 2021 Easy to view inventory in the shop, friendly staff and fast cutting Mike Day June 2, 2022 helpful, knowledgeable, quick and friendly Load more