See what our customers are saying about our Vancouver (Langley) Store

K.H.

Good staff, prompt and knowledgeable.

R.T.

It is a pleasure working with the staff at the Langley branch. I always get my requested quotes on a timely manner and product is ready for pickup on schedule.

J.M.

Large inventory selection, fast service

R.

Quick turn around

K.N.P.M.

Great for small quantity needs
You have had my needs is stock
Fast service.

Jason

I’ve always found metal supermarket to be quick, dependable and accurate.

L.D.S.

Easy transaction from order to delivery. Friendly and efficient staff

Amrit Lally

Very good

E.C.

Great customer service

Kelvin Chen

Service is efficient and precise.

C.G.

Easy to call and place an order. Quick fulfillment

J.B.

Everyone was super helpful, however the the first delivery attempt was not received on site by the 9am delivery deadline so it was turned away.
However Metal Mart did open early the following day so they could get our shipment to our site in time, it was inconvenient, but they did go out of their way to make up for it.

Jim Unger

quick and easy

Randy

Mostly that the staff is easy to deal with and gets it right when you order something over the phone

D.M.

Jordan is always a pleasure to deal with, timeous quotes, realistic pricing, good all around service.

J.M.

convenient

Geoff Stephenson

Service is great, very knowledgeable and quick turnaround for product.

S.A.

We like that you are local, and your pricing is good. Our contact is very quick to respond to our inquiries.

Ben Van Mil

I found the way of selecting materials very easy and even when it was outside the scope of your typical material the communication with staff was very easy and simple without any complications.

Att Repairs

The guys from the front counter to the shipping ar great to talk to and very knowledgeable as well as great customer service, Thanks from ATT REPAIRS LTD.

R.S.

Appreciate the fast turn on plasma cut parts. That said raw pricing is higher than other suppliers.

B.P.

Customer service at the Langley & Burnaby locations is really good. If an item is unavailable they are good at letting me know lead times. When getting quotes they are both good in getting them to mein a timely manner.

S.R.

staff is very friendly and helpful. they have been awesome at providing our last minute projects.

Jeffrey "Gunia, Lori Shimmin, Purchasers"

The guys know what they are doing. They let you come out and see what is happening in the shop, and they are courteous.

J.S.

Best for quick and small orders for materials

Parm Sahota

Had what I needed, great staff. Very Helpful.

J.E.

pricing

Daniel Cram

I’m not sure you’d hear this often but the Metal Supermarket in Langley is likely my favourite store. Who can resist such an ever changing, ever interesting off-cuts bin??

The staff handle drop-in orders with the same professional, efficient and good natured manner as they do with the more detailed, multi-piece stock and cutting orders. And they’re always always friendly.

Adriaan Bornmann

Good staff

M.

customer service and speed of response

D.B.

Prompt service, accurate orders

L.S.

Fast shipping and s.all quantities.

Hashani Sandeepanie

Very friendly and supportive customer service with high quality material.

H.

Great service, profuct was as expected,👍

Ravi

Good stock of materials. Always found what I’ve needed. Staff that’s very helpful and friendly.

A.

Convenient location quick and easy. Almost always have the miscellaneous pieces we need.

Terry Burke

Prompt service and quotes.

R.D.

selection and promptness in replying

M.T.

Fast, accurate and friendly service

B.R.

Your ability to provide smaller lengths of materials. Prompt replies when requesting quotes.

M.B.

Product needed in stock

Guy Kimberly

Excellent & fast service.

E.F.

The gentlemen I talked to was very helpfull and professional. Your product is always great!

T.L.

Courteous, easy to place orders, fast turn around.

Travis Kingston

fast service, accurate sizes and good customer service if there is ever an issue.

P.K.

Service is excellent, fast & friendly, and the goods are delivered on time!

Love this supplier!

J.L.

Prompt service and availability of different materials.

C.C.

Great communication and service by Kevin,

G.D.

Any time I call in to make an order, stock is good and the pricing is competitive. Also delivery options are good and convenient.

C.K.

Quick response time, well stocked inventory

G.

You guys are great at getting small amounts of material quickly. But for larger orders it pays to go to the bigger suppliers.

A.E.

product is good

P.T.

Convenient, fairly good variety of products

S.

Product availability/ selection 👌
Excellent customer service

J.A.

Customer service is great and you always get what we need within a great timeframe.

M.

Great service.

Daniel Phillips

Great as always!

Chris Raven

As usual the customer service here was outstanding. I knew I was going to be cutting it close to quitting time. I arrived about 10 minutes before they were done. I didn’t seem to matter to them, I was given the time and explained to about the different metals. Then they proceeded to get and cut all the metal that I needed for my project.
A big thankyou to all involved, this is the best place to get information and metal for al your projects. Even though I live in Abbotsford, and there are closer places to get metal, I always make the Langley Metal shop my first go to shop.
Keep up the good work 🙂

Chris Raven

K.R.

You were able to provide us with what we needed in a very short time, and we appreciate that

J.M.

quick and easy

J.

Good selection, able to pick things up quickly when I need them.

S.K.

The service was excellent. Took less than 10 minutes for some one to reply back and materials were delivered next day.

Gary Giesbrecht

ALWAYS HELPFULL AND SMILING PERSONAL

Jim Unger

Good service
Products in stock

J.A.

Customer service is great and prompt return calls

G.K.

Quick service, friendly staff and a good assortment of product.

Kevin Landsman

Very helpful and friendly staff

D.M.

Jordan and his team provide exceptional customer service. Thank you

Ali Alizadeh

Friendly and knowledgable staff.

M.

You are efficient.

G.C.

Good, fast service.

K.D.

I was able to get what I needed and had great customer service.

P.C.

Hello

liked the online shopping, service was great and prices were good!

E.B.

Stock availability, quick response time, great customer service from Jordan

Janna Becker

Items needed were in stock. Service and product provided as expected.

Robert

Fast and efficient service

P.W.

Prompt service and delivery. Jordan was very helpful.

Todd Dirks

Excellent service — start to finish. Thank-you!!!!

Mini

Bryan was very helpful and efficient.

K.W.

We are an OEM heavy equipment manufacturer. Metal Supermarkets has been a good source for small volume items and some hard to locate products. Enquiries are always handled promptly and the service has been excellent.

K.R.

Product was delivered on time and as ordered.

R.B.

Excellent work keep up thanks

James Ryan

You had exactly what I needed and did the cuts requested quickly, in & out service !!

J.

Open a branch in Abbotsford

G.E.

Customer service was great

L.S.

Always quick, lowest prices and the staff is ready to help with advice

J.V.

Pricing is a bit high for some of the aluminum extrusions

Owen Barclay

Your products and services.

Arnel

good service and good quality of products

B.P.

EASY TO DEAL WITH

Anthony Walls

Great service.

Charanjit Sandhu

They are ready cut to size when we want

Steve Green

You are the go to guys for small quantities of various metals
You have good stock, pricing and delivery.

G.

The staff that answer calls speak clearly, politely, and knowledgeably. The shop is always clean and organized. On site service is prompt. The delivery service is appreciated. For account sales it would be nice to have the minimum order for free delivery at $250 instead of $500. I would purchase more if the shop was located closer to our shop in Campbell Heights. With Metal Mart closing there 64th Ave location there is no metal supplier south of Port Kells. Someone is going to capitalize on this opportunity. Metal Supermarket should consider the potential of becoming THE south Surrey metal supplier.

R.L.

Brian F is always prompt with his replies and quotes and you mostly always have what I need in stock. Delivery is quick and the whole process is fairly painless!

Dennis Seldon

Huge selection, usually have what I need in stock and the guys always get my jobs cut and ready for pickup within an hour or two of me calling it in. I also really enjoy being in a first name basis with most of the staff.
Langley mtl spkts is an absolute pleasure to deal with.

Dennis Seldon

Bob Street

EASY TO DEAL WITH OVER THE PHONE AND IN PERSON, FAST, PROFESSIONAL SERVICE AND REASONABLE PRICES.

John Evans

Good people, very helpful.

S.B.

Available stock

Matt Latham

Ease of doing business

C.S.

the ability to buy only what you need

L.S.

Prompt and efficient sevice.

R.S.

Any material length you can find it there.

Gary

So easy to deal with.
You guys have the small stuff that would normally take days or longer from our main suppliers.
Plus – you’re local and within minutes drive for pickup.

Jeff Wheeler

Helpful staff

C.P.

I greatly appreciate that, as a member of a benevolent self-funded (no fundraising for our organization, solely supported by it’s own members), organization seeking to maximize it’s limited funds to be used efficiently as possible, thereby benefiting the various organizations that our members actually fund-raise for… the staff at Metal Supermarkets / Langley, are always willing to find a solution to our needs, that fits within our budget.
Their taking an extra few minutes to actually listen, and their ‘out-of-the-box’ thinking and approach to finding solutions defines the term ‘quality customer service’!
I wouldn’t think of shopping for my fabrication material needs anywhere else.

J.K.

Simple to order, good response to questions.

J.S.

Metal Supermarkets are always able to find the odd-sized metals that other companies fail to provide.

Michael Cheptea

Jordan Ward is very professional and fast. I,ve been dealing with him for some years now and the quality of his srvices stays at this elevate level. Thank you, Jordan.

Stu Simpson

Great customer experience, very fast and accurate service, everyone is very professional!

Nick Tolstoguzov

Perfect!
Had my angles and plates ready 15 minutes after I walked in the office!

Matt Demick

Excellent Customer Service. Clarity and precision of what cuts were being done to the metal. Fast order completion and pick-up arrangements.

G.D.

Good customer service, good industry pricing, generally you have stock what we need and if you don’t you are able to get it within a reasonable time and cost. Delivery options are great as well, especially with the free delivery of a $500 plus order.

Dmitri

Your guys are doing a great job

B.P.

Not much, your system is pretty good already.

Rory Cutler

Good range of availability, fast service

B.M.

Very satisfied

M.A.

Quality, Great customer service & prompt replies.

Att Repairs

Everyone I have dealt with at Metal supermarkets wether in Richmond Or Langley, has been courteous and efficient.

Dennis

Great service Metal Supermarkets very helpful, all branches. Richmond, Langley Burnaby all have good customer service. Thank you for that. I hope you keep up this type of work.

J.M.

Lots of different products in stock. Helpful staff for finding unusual products not in stock.

F.

Perfection would mean stagnation

D.K.

Quick response time. Items delivered when promised. Delivery drivers have been courteous.

R.S.

Quick service

C.P.P.

Lots in stock and quick

Mostafa Ahmadian

organize &knowledgeable employees

Kevin Landsman

They always have a wide range of products that we do not stock and provide a great speedy service.

O.Y.

Very fast and reliable service.

J.M.

quick & easy.

B.P.

I usually place orders via email with Brian at the Langley location. He responds quickly with thorough quotes and arranges deliveries or pick-up orders for us with no problems. If I have questions about stock he answers them clearly and concisely. I am a high school metalwork teacher and we buy the majority of our materials from you guys. Your excellent staff makes the process quick and easy.

The last time I drove in to pick up a small order, I had just parked and gotten out of my truck when I was met by Mitch with my order in hand. He had recognized me driving up and was ready to go. Awesome customer service all around.

T.

Quality and availability of products.

Dan Wadella

Great people to deal with and Brian fricker is outstanding

J.F.

quick service

D.Z.

Readily available product and friendly, helpful employees.

V.

quick answer and fast delivery

L.

I find your service is well run and I like the service experience from phoning in for quotes through to picking up. I haven’t tried out your delivery services. But think your margins are on the high side. I shop elsewhere in the Okanagan. Here it is the convenience that keeps me coming back.

D.M.

prompt service, easy to deal with. Jordan takes well care of our needs.

D.C.

Knowledgeable, rapid service from staff. Quick turnaround on our order. Prices are fair for everything we purchase.

Hugh

Always have what I need fast and friendly staff and reasonable prices

D.K.

Have better pricing

S.B.

Good products and good service

R.L.

Brian is always super prompt in his replies and your inventory is great.

Jim Arinello

Items needed normally in stock or sourced quickly , great counter people !

N.G.

fast and reliable service

John Evans

Good service by great employees. The coffee is also great.

A.H.

great customer service, I deal with Brian from the Langley store and he is very quick to respond and very helpful.

Jonathan Brown

Professional and quick service. Front desk staff was great and the helper out back was great too. Top notch.

C.S.

We are able to find even odd sizes and specifications of material

D.J.

Very quick quotes and prompt service follow up when ordering. Will use again!

George

I appreciate great and timely services provided by Metal Supermarkets . It was a quiet help for us. Thank you guys!

J.

Incredible customer service they take the time and they help you and make sure you get what you need over the years have helped me out so many times. Thank you.

M.J.C.

Variety of products and is available locally with compatible pricing. The only downside is the delivery fees when a small quantity of material is ordered.

Ali Alizadeh

Great Service.
Compatible pricing

C.

The only reason I don’t recommend Metal Supermarkets unequivocally is the lack of high volume pricing options. you are simply not competitive in larger orders.

Andrew French

Great guys and I can get what ever I need ASAP

H.L.

Usually have Avery thing you need

O.S.

Simple easy service. website works great,

T.W.

Professional and very helpful

T.

Like your product and service.

G.D.

We have had great service from the guys at the Langley location. Good, fair pricing, good stock and next day delivery at a reasonable rate for some smaller orders we have placed.

Kevin

Very good service and quick turnaround on larger order.

Kevin Derby

Grant Friesen

Helpful staff and quick turnaround

Chris Raven

I like the service there. Guys are friendly and cut your material quickly. It is my number one place to go for metal , good going guys.

Chris

J.U.

great service

P.

Prompt, friendly, professional

J.M.

Good customer service. Knowledgeable staff

W.C.

Employees are great and service is quick
have no complaints.

Robert

I can usually alway find what I’m looking fir

S.S.

Very informative salespeople and always very helpful. Carry stock as well.

P.T.

Convenient when I need small quantities of material, wide range of products

Nehal Patel

Metal Supermarket is the most recommended stop for all your metal-related requirements.
Great service, Friendly Staff, Affordable, and Quick turnaround time.

Kevin Landsman

Very friendly and knowledgeable staff

Jeff

The convenience of being able to show up and get what you need.

Doug Bienvenu

YOU ALWAYS HAVE WHAT I NEED. STAFF IS ALWAYS NICE. YOUR IN THERE, PLACE YOUR ORDER, AND OUT OF THERE IN 10 MINUTES. SOMETIMES LESS. ITS A ONE STOP SHOP. THEY GOT IT ALL..

M.A.

very organize and knowledgeable staff

T.K.P.

Your staff is always helpful, and it’s a good place to source smaller quantities of various grades of metals.

C.P.P.

Quick and courteous service

G.G.

I would likely recommend Metal supermarket to other business .
Good service
Great staff
Quick service

J.F.

freindly and quick service.

P.A.

good, price is a little higher than other suppliers

Liau Thi Hoa Le

Excellent service, quick, prompt and friendly.

Robert

I can special order metal to be cut at certain lengths and there is never a problem also the staff is always helpful when I am looking for product

Chris Shorman

Great selection of material. Everyone is helpful and the place is CLEAN.

K.P.

They were fast and freindly

K.W.

Good source for hard to find products. Prices are reasonable and service is very good.

G.C.

Fast service, convenient location.

D.S.

The fact that I know your staff and there friendly. Your stock is well kept aswell.

Tim Patzer

Quick , efficient, friendly, service .Sales were very willing to answer questions ,check stock and give a quotation. Keep up the great service .

Rory Cutler

We have used Metal Supermarket for the last 20 years and always been happy with the results

B.M.

Have always had good and efficient service . thanks

R.L.

Brian is always quick to reply, good pricing and you always have what I need in stock. Next day delivery is great too.

Judy Monger

Very helpful and professional.

K.

Staff were extremely helpful and had our order ready for the following day.

J.E.

Great coffee & service

K.

Friendly, quick, understood the order right away. Worked with us on our required dates for pick up.

D.H.

excellent service and good product.

D.W.

very easy to deal with

J.

good prices and good selection

K.M.

Your sales reps are always friendly, helpful, and not pushy or trying to rush you. Most items are stocked, so it is very likely to have inventory when I need it. If inventory is not stocked, the reps suggest quickest ways to get materials at the lowest cost. All around a great company to deal with.

T.E.

Pricing is to high in general!

R.B.

You have great customer service and products are usually available when we need them

Parri

I always have a quick response when I email for pricing and availability on item that I require. Service if great!

M.C.

Lower prices on cuttoff pieces and scrap bin.

Guy Kimberly

Great knowledgeable people, good product and service.
Used before and will use again. Highly recommended.
Precision Stair Systems Ltd

Daniel Phillips

First thing, I can’t say enough about the excellent service I received. Salesman was super knowledgeable and helpful. No matter which location I go to your staff are always right there eager to help. I wish more companies took their customer service to the level that you guys deliver.

Product was exactly what I was looking for and my customer is pleased with the finished product.

Thanks again!

S.G.

quality

L.

I like the variety of stainless products being in stock. The service has quick turnaround and it is very reliable.

S.S.

professional fast service every time!

L.D.

Excellent customer service.

M.F.

Very good customer service and product.

M.C.

Responsive

Mostafa Ahmadian

Professional staff,
On time

J.R.

Able to buy lengths as required and you always seem to have what I need at one location or another. It does cost a little more per foot and it is a shame you don’t ship, but overall good value

Robert

Always have what I need in stock

W.C.

convenient and local and all the employees have been very good when serving.

Nerbhai Kainth

Servce

H.T.

We are happy with the service and that you get us the item we need

John McGougan

knowledgeable staff, good selection of material in stock, quotes sent in a timely manor

Joe Edwards

Relatively convenient provided I can pre-order & pick up. Obvious waiting when picking up unannounced are generally served as quickly as possible. Orders have always been accurate which of course saves time at the prep & installation end of things.

Keep it up.

Respectfully, Joe @ TLC Design inc.

J.W.

quick quotes and good pricing generaly on material. the team goes above and beyond to help my buisness get the material it needs.

Kuldip Singh

Kuldip Singh Dhandal

Kevin Landsman

They always have what I’m looking for and have very knowledgeable staff

E.F.

The gentlemen I talked to was very polite and knowledeable about the product. Help me with what I needed, I placed an order and recieved it in a few day

Mike "Smith, Pres"

Always have the product I need, staff are knowledgeable and helpful. Service is quick!

. .

quality, quick, friendly, responsive, good prices.

R.L.

always friendly and quick response. Product is ready for pick up when promised.

D.I.

Great counter and phone service. Nice variety of in stock materials. And, excellent delivery!

K.L.

Great service

L.K.

specifically, your selection of ferrous and nonferrous metals and your hours. I need stuff on the weekend for our work schedules. the saturday opening is spectacular.

Stephen Hudson

Good people to deal with every time!

P.T.

Very convenient for purchasing small quantities of product.

D.P.

Friendly staff willing and eager to help.

N.

Good service and fast service

D.S.

Friendly staff, usually have what I need instock.

Carey Vandenberg

Pre order what I need and have available to pick it up very quickly. They seem to always have what I need.

S.B.

Good range of products and friendly, quick to reply staff

G.

Nice you don’t have to deal with the major company’s (e.g. copper and Brass) for small quantity’s and its real handy to drop by and pick what you want.
Service is fast and the people are friendly and easy to work with.

R.T.

Helpful sales rep and fast delivery.

B.Y.

Brian Fricker in Langley was great and we also had interaction with Joey MacInnis in Richmond. Between the 2 the service was spot on.

D.M.

quick response and lots of stock!

Chris

Your staff goes out of their way to source materials if they are not in stock or not normally stocked.

N.C.

Your fantastic customer service. Wonderful and helpful employees who work the phones and get orders prepared fast!

R.H.

Quick and sell small quantities

L.M.

Skyline scaffold loves Joey. Great Rep. Great to deal with. Elite customer service.

K.N.

Quick replies.

Douglas Taves

Very helpful, prompt response for small and large orders.

Claudio Piccolo

The Team has always been very friendly and helpful.

Chris Scremin

Great customer service

Clay Tierney

Delivery ontime,
Knowledgeable staff on the phone, easy to order cost effective to deliver

Made it an easy choice 👌

M.R.

I like the small minimum order size.

S.S.

Great customer service and stock1

Kim "Nathe, Plant Manager"

Very convenient! I run a fab shop. When I have a customer that needs a smaller amount of material, I leave the burden to them and direct them to your facility.