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See what are our customers are saying about our Vancouver (Richmond) Store

14271 Knox Way, Unit 140, Richmond, V6V 2Z4

5 Star Rating - 270 reviews

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M.M.

November 17, 2021

Staff was very helpful and prompt in getting quote for a small order of aluminum. Was great to have everything cut to size and bundled for pickup. There was a little miscommunication on part of the order that was transferred in from Norfolk, but overall very pleased with the service.

William Helfrich

November 9, 2021

Friendly and helpful service with everything I usually need in stock.

J.A.S.

November 9, 2021

Price was great, Availability was there, and Friendly and knowledgeable customer service.

C.S.

November 9, 2021

Friendly, fast service!

Daniel Berlin

October 6, 2021

Excellent quality and outstanding service. I will absolutely recommend them to anyone with metal needs!

Jim Mallory

October 6, 2021

Flexible inventory. Fair pricing, quick turnaround. Competent, friendly staff. Thanks

J.T.

September 2, 2021

fair price.
convenient location to me for in-store pickup
very helpful and friendly staff in the richmond office!

Bill Manson

September 2, 2021

The service group at the desk is very helpful and receptive to customers

T.D.

July 20, 2021

Prompt service

Carlton Blanchard

July 19, 2021

I was able to walk in and look at stock , the person that waited on me did his best to tell about the company , the girl who took my call was a great help as well . in this day and time when the big retailers have put inplace min orders only and stopped selling drops , this company is thinking about us the small business guys who don’t need to buy 3 sticks of pipe when a job only requires 1 stick of pipe . thanks guys for looking out for us small companies .

H.W.

July 10, 2021

Great service.

Randall Dowell

July 10, 2021

Friendly, fast, and fair!

Tim Wood

July 10, 2021

Great service. Great selection. Fast cut times. Scrap bin!

Jon Vosburg

June 10, 2021

Lindsey and her crew listen to what my metal needs are. Second, they cust specifically which helps cut down on my metal prep time.

R.M.

June 3, 2021

Lindsay was absolutely great to deal with.

R.J.

June 3, 2021

Really like cut to order no matter size of order, turnaround time is quick, love being able to pickup items before/after hours, staff is super-friendly…price is fair deal.

A.C.

June 3, 2021

Fast and easy to order from.

C.G.

June 3, 2021

Everything went smoothly

C.T.

June 3, 2021

Quick service and a great price. I will be purchasing from them again.

Kristian

May 12, 2021

Great product selection, punctuality if you need something cut, item always in stock

Rj Biringer

May 6, 2021

Sometimes I don’t need but a small amount of a certain style metal. Also a couple of times there was some piece already on the self I could use

Bill Bruce

May 6, 2021

When I call the person on the other end only desire is to help and get me what I need asap!! Warehouse staff are just as Friendly!

T.S.

May 5, 2021

You have everything I need and everyone there is so nice and helpful I never want to shop anywhere else

Chris Busher

May 5, 2021

Great people, very helpful

D.S.

May 5, 2021

thank you for the timely manner that you got the steel plates for me. they were cut just right and fit just fine. Your customer service was great, also friendly and answered all question.

K.W.

May 5, 2021

Just perfect. What I asked for and on time.

Nathan Brandel

April 9, 2021

Great customer service, orders are prepared quickly, good prices.

M.D.

April 2, 2021

I like the fact that you can get just what you need and not have to pay for 24 ft of it! And the cut off rack is like a surprise party!

M.S.

April 2, 2021

Customer service at the front desk was fantastic and the prices are a great value. The gentlemen at the front desk with the beard was incredibly helpful. Will certainly return for all my metal needs. Wish you were open on the weekends for us weekend warrior / amateurs.

David Davis

March 2, 2021

they always have what I want and will cut to size.

D.M.

February 12, 2021

Good price, quick and easy service

Art

February 5, 2021

Customer service at the Richmond, Va. location is phenomenal!! Always a pleasant atmosphere.

Ashley Walker

February 4, 2021

Service at the front counter was one of the best i have seen in Richmond, the Linsey and Chase are awesome to work with and are very knowledgeable.

B.W.

February 4, 2021

Quick quote, easy to pay, and easy/quick pickup.

John Cannon

February 4, 2021

The items I needed for a small job were in stock and competitively priced. My order was taken and I picked it up the same day. It was friendly service providing just what I needed and on time for me to meet my delivery schedule. The lack of having to pay a delivery fee for something shipped from out of town was a great plus!

Aaron Clark

January 14, 2021

Very professional. Always friendly. Very quick to turn around orders.

Larry Britton

January 13, 2021

Product was delivered promptly as ordered and promised.

R.D.

January 6, 2021

Friendly.

Gary Easter

January 6, 2021

Prompt quote very helpful over the phone and when I arrived they put the metal in my truck very quickly couldn’t ask for anything more.

S.S.

January 6, 2021

The product was for someone else but the customer service and the quick response and delivery were great. If i ever need a metal product that i can not get from Home Depot i will be calling you and i will tell others that need metal about Metal Supermarkets. Thank you.

W.H.

January 6, 2021

Great staff, great prices

G.F.

December 11, 2020

Great selection and even better service. Metals Supermarket is now my go to place for metal in the Richmond area.

D.R.

December 5, 2020

Quick and efficient. Reasonable prices.

Mark Winslow

December 4, 2020

Very friendly, and knowledgeable

Stephen D'Ascoli

December 4, 2020

The staff was diligent in making sure my order was correct and the price was reasonable. This’ll be my first stop the next time I need metal for a project.

Nathan

December 4, 2020

They are very customer friendly. The employees assisted me in loading my material and had it ready to load when i arrived.

Douglas

November 6, 2020

When I first started shopping there and compared bulk prices to MSM prices, I didn’t think it was a very good deal.

But it has so many pluses that it works out fantastic for me. Many times the remnants rack has what I need and if I do order something specific, it’s cut and ready same day or next day.

The two office pros at Richmond, Lindsay and Chase are simply put great people. You could not ask for better people to work with customers.

I’m sorry, I don’t know all their names, but they guys in the back are equally talented, courteous and prompt.

When I bought from BMG metals, I had to take 20 foot lengths, precariously transport them off-site to cut them to fit my vehicle. Not worth my time, money or extra driving distance.

You’ve got a great team in Richmond, give them a raise to keep them.

Ric Bergstrom

November 4, 2020

Great selection and speedy delivery!

P.M.

October 10, 2020

It was easy to do business with you.

Jerry hall

October 3, 2020

Fast easy quotes and great service.

Hobees Garage

September 4, 2020

The staff is very knowledgeable and very helpful. They are always upbeat and help anyway they can. I recommend that location all the time.

M.D.

September 3, 2020

Love the fact that you can pick up shorts off the rack

Norbert White

September 3, 2020

Reasonable prices, right product for the job, great service.

S.W.

September 3, 2020

I used to buy from the Norfolk store frequently. Always courteous people and fair prices. For me I found a metal supplier much closer to home that offers lower prices. Not as courteous but they are better for timing and my bottom line.

M.A.A.

September 3, 2020

Friendly and knowledgeable staff. Quick turn around on orders.

Brian White

August 5, 2020

Lindsey was awesome! Very polite and professional.

H.W.

August 5, 2020

Good customer service, accurate orders on time. Reasonable prices, good inventory. I buy all my metal needed to support our business.

T.R.

August 5, 2020

Good steel.
Fast and friendly service. Convenient location.
Great price.

S.G.

July 9, 2020

Great service

Lee Offen

July 8, 2020

Customer service is superb! They had a clear understanding of what I needed and provided it in a day. I got a tour of the shop and got a good understanding of what they can do. Cheerful professionals one and all. I reccomend them highly.

Gerald Russell

July 8, 2020

Friendly, helpful, and cooperative employees. Convenient for my smaller quantity purchases of aluminum products. Most items are in stock or can be brought in within several days.

J.

July 8, 2020

Quick and easy purchase of small quantities.

G.R.N.

July 8, 2020

Great help in choosing materials and best prices. Fast service and good prices, too.

Chris Fultz

June 9, 2020

Easy ordering process, great communication, fast turnaround!

G.W.

June 9, 2020

Easy to deal with and reasonable prices.

David Davis

June 9, 2020

always helpful when I request pricing, knowing that I may or may not place an order.
Best pricing and they will cut to size. many other suppliers in the area won’t do this.

J.C.

June 9, 2020

Always friendly and prompt service, even for small orders. A good stock of items and accurate delivery.

W.L.B.J.

June 3, 2020

You were quick getting what I needed & the staff was very polite.

Bill Bruce

May 17, 2020

SERVICE OF EMPLOYEES!! Order always ready when giving a time…thanks

D.B.

May 2, 2020

You have what I want and are local

D.

May 1, 2020

Lindsay at Richmond, VA is really hot!!!!… service is good too.

M.W.

April 6, 2020

They were fast

Joe Goodman

April 5, 2020

Good prices and easy to deal with !!

H.

April 4, 2020

I sent an email on a Sunday afternoon, before 9:00 am on Monday I had a quote. I sent an acknowledgement, requested that they fill the order and payed for it on line. I was told it would be ready the same day but I was unable to pick up that day. Monday afternoon a “stay at home” order was issued by our governor. Went by on Tue morning and there were instructions on the door to call a number for ordering or pickup. In less than 5 min my order was on the truck. I don’t think you could ask for better service

N.M.

April 4, 2020

Convenient location, pretty good price, keeps all the common stuff in stock. Way friendlier than Bmg metals. Order ahead and it’s waiting, or they jump right on the order if they aren’t done. I’ll keep coming back.

Stephen

March 4, 2020

People at the counter helpful. Quick delivery on time.

M.T.

March 4, 2020

excellent service

William Havens

March 4, 2020

Fast service, great prices.

P.F.

February 5, 2020

affordable , great selection, custom work available

D.K.

February 5, 2020

Good selection and quick turn around on processing.

B.S.

January 16, 2020

nothing fine the way you are

L.L.

January 16, 2020

Always have the products we need. If not, ordering is quick and they contact you when it arrives.
A good selection of materials in stock.
Most importantly, the counter sales staff is excellent–friendly, knowledgeable, prompt, kind.

A great resource for our company and for Richmond!

Paulz

January 10, 2020

Prompt, almost always have what I need or if ordered I always receive in a timely manner.
They are a great source for ferrous and non ferrous metals👍👍👍👍👍

Steve Donohoe

January 9, 2020

I visited the Richmond VA location. Super helpful staff. I will be using this company for all my future projects.

R.T.

December 12, 2019

Availability, Inventory and Convenience, Drop Sales are a big part of customer satisfaction I believe. Other metals suppliers in area cut fees, minimum orders are much higher.

Thank you for the service you provide in the Richmond Area.

Mark Willette

December 12, 2019

Walk in a get a smile and access to product.
I ready like the drop room for small projects

Tim Gill

December 12, 2019

Good prices. Fast and friendly service.

Jonathan Caswell

December 12, 2019

You guys are great! We were so happy to find a better and more capable option than buying our metal dowels from Lowe’s and you have been able to help with other projects that we could not have accomplished buying from anywhere else. Thanks guys!

William Hamm

December 12, 2019

Everybody was very helpful and accommodating. I am not restricted to buying large quantities. They get a 10 from me!!

H.C.

December 12, 2019

Always a good experience.

D.

November 12, 2019

Wide variety of products and very good customer service.

T.

November 5, 2019

local and freiendly

W.M.

November 5, 2019

one one of my quote your pricing was completely out of line . it was a 17″ round of 1/2″ hot rolled steel. You wanted over $300 for it. I got it direct from BMG for $80. I prefer working with you for a lot of reasons, but that was a huge swing.

Brian

November 5, 2019

No minimum order and friendly service

H.W.

November 5, 2019

Great service and product.

Nick Chivily

November 5, 2019

The people !

W.K.

November 5, 2019

Nice people, fair prices.

J.M.

November 5, 2019

First time order – I was very impressed by how quickly the team was able to help me and how responsive they were via email/phone. Nice work.

S.R.

October 14, 2019

You can get hard to find metal pieces for a good price.

T.P.

October 6, 2019

Always have what I want / need

Recommend when making multiple cuts for the same lengths, make sure the first cut is exact then use it for template for the remainder of cuts. My last order varies in length from shortest to longest by 3/8”. I had to recut most of the 24ea of 25ea to match the shortest cut. Was very time consuming and frustrating but I do like shopping there because of the people / employees being so friendly

Zac Parks

September 19, 2019

I can get steel anywhere but the people here are nice and easy to work with so this is the only place I shop

Timothy Brendle

August 14, 2019

Small quantities cut to order and reasonable order fulfillment times.

Tom DiFruscio

August 7, 2019

I ordered some material from Chase. He was very professional and everything was just as I ordered.
The next time I need metal, you’ll be where I go.

Douglas

August 6, 2019

Usually have what I need in stock. Dont have to overbuy.

Staff cordial and ready to assist.

C.T.

July 8, 2019

Friendly Staff, Great Service

A.S.

July 6, 2019

Prompt local availability and competitive pricing. However product had many scratches on it.

John Cannon

July 6, 2019

Metal Supermarket has friendly service. Small orders for the backyard machinist or welder are handled just like the ‘big’ orders, promptly and courteously.

D.L.

June 6, 2019

Friendly and always have what I need.

Gerry Sackett

June 6, 2019

Follow up and Follow through. Samples received in quick time helps the process forward

R.B.

June 6, 2019

I am a home shop hobbyist and I love the fact that I can order small quantities and that I never have to wait very long…..

Joshua

June 6, 2019

Suoer helpful staff, quick turn-around time!

J.

June 6, 2019

They have most stuff in stock. If not, they can get it in a few days. Will cut it to order to size, even while you wait. Have used them a few times for small and medium sized orders for assorted projects and have not been disappointed. They’re also nice folks, which is an added bonus. Thanks guys.

C.C.

May 18, 2019

great price, quickly done.

K.J.

May 17, 2019

was their when you said it would be. easy pick-up, thank you

L.

May 14, 2019

Small shop quantities

B.H.

May 14, 2019

Fair market pricing, excellent service and extremely pleasant to deal with.

Market should place closer attention to their business model.

Chuck Everett

May 11, 2019

Reasonable pricing, quick turnaround.

A.C.

May 9, 2019

Customer service is superb. Staff is very knowledgeable and helpful.

Jonathan Caswell

May 8, 2019

Alessandra did a great job of getting us a quote promptly and the metal dowels that we ordered we cut perfectly to our specifications and we were able to pick them up the next day. We at 3DCentral are so glad to have a business like Metal Supermarkets so close to our shop because we will definitely be back in the future.

Tim Gill

May 8, 2019

Excellent service. Friendly staff. Fast communication. Quality products and services.

Herb Coulter

May 8, 2019

I’ve been dealing with Metal Supermarkets Richmond for several years now and the service is always excellent. The staff are like old friends. I recommend them to anyone I know that is looking to buy metal in any quantity.

Pat Ross

March 5, 2019

they did exactly what they said they would do.

Howard Kallman

March 5, 2019

Easy to work with, fast service, friendly customer service, centrally located.

Willie Scott

March 5, 2019

fast, friendly service.

B.D.

February 14, 2019

Great service. Fast and friendly.

Rick

February 8, 2019

Web search

J.C.

February 7, 2019

Excellent service from the Richmond staff and great selection.

M.P.

February 7, 2019

Friendly helpful staff in Richmond keep up the good work

C.L.

January 11, 2019

Great customer service.

A.

January 11, 2019

Everything was great but the small piece of steel I got was to expensive. However I needed it quick and you were close by and had it ready right away. All in all if someone needed something quick I would recommend you.

B.B.

January 10, 2019

Young girl Alyssa? is very friendly and helpful!!

December 12, 2018

Usually have what I want in stock and can cut to size the same day.

J.C.

December 5, 2018

They stock many metal shapes and sizes. What they do not stock they will order. Small amounts or orders are no problem and the stock is cut to size.

R.M.

November 14, 2018

That I can get drop sizes and smaller sections of materials I don’t need a full length of.

M.D.

November 12, 2018

Being able to buy any size you need

S.O.

October 16, 2018

Fast, accurate and reliable service each and every time.

J.W.

October 9, 2018

Very competitive prices and the help is awesome

Aaron Clark

September 17, 2018

Great service. Fast. Accurate. No minimum order for a small business like mine. Highly recommended.

S.

September 10, 2018

Very professional staff and quick turnaround time.

M.M.I.

September 10, 2018

PRICE AND LOCATION

D.W.

September 7, 2018

I submitted a request for quote in mid-afternoon. Within 45 minutes I got the quote. The next morning I went to the warehouse to get the item that I ordered. Within 15 minutes, I had it in hand and was paying for it.

More important, I inadvertently left an expensive dial-indicator measuring tool on the checkout counter. The counter ladies called to tell me that I’d done so before I was even able to return the 45 mile ride home to near Williamsburg.

I consider that 1st-class service.
.

. .

September 7, 2018

If you don’t have what I am looking for at the local store (Richmond), you get it in fairly quickly. Throw in the friendly service, it’s a winner.

R.B.

August 10, 2018

friendly service and on time del

Stephen Horning

August 6, 2018

They have a great staff and are always willing to help no matter what. They have a pretty large inventory for the size of the facility. The sheering/cutting is consistent within their tolerances. Also, the service is quick and usually everything is ready within the same day.

S.W.

August 6, 2018

Had what I needed in stock.

L.L.

August 4, 2018

Great folks, great service, great products!

Pete Haas

August 3, 2018

Friendly, helpful and great service…every time.

J.

July 17, 2018

They are nice. they have what I need and quick. no hassle.

C.V.

July 16, 2018

Friendly, knowledgeable and helpful customer service. Good selection in stock.

B.F.

July 10, 2018

It was a good price and easy to deal with

Ryan Delbridge

July 10, 2018

Hands down the staff at the Richmond va location is the reason for going with metal supermarket in the area.

Thomas Goulding

July 9, 2018

Staff are nolageable and friendly

Jeff LaVallee

June 8, 2018

Customer service is a virtue few of today’s companies truly understand. I’m thankful to have found such a great group of people to help me further the growing success of my business. Without their accurate cut to length steel I wouldn’t be able to sell as much product as I do currently.

Jeff Paden

June 8, 2018

I have used the Metal Supermarket several times. The first 2 or 3 times I placed an order and picked it up when it was ready. Everything was as I ordered and cut to proper lengths. My last visit was on the spot. I was in a hurry. I needed a plate 5 X 5 X 3/8 with a hole in the middle. They were able to get me the plate quickly by I would have to wait until the end of the day to get the hole drilled. I couldn’t wait, so I took the plate with out being drilled. Just getting the plate on short notice was a major convenience. Cutting the hole was easy enough for me. This is a great resource for your needs.

T.A.

June 8, 2018

Great srevice

C.H.

June 8, 2018

The products are reliable, readily available, and of good quality. The service is friendly, efficient, and very helpful.

Todd Perdue

June 8, 2018

Very friendly and professional and knowledgeable people. Helped me load my order. I also ordered the wrong amount and the cut the extra while I waited, about 20min that day. Just a great company overall
Todd

John Roddy

June 8, 2018

You have the metal I need and it’s cut to order at a fair price. Employees are very knowable.

D.K.

May 10, 2018

FAST RESPONSE & FRIENDLY COMMUNICATION

Dorothy Smith

May 9, 2018

This is a great resource for metal and fabrication of parts as needed. They were patient, friendly, and very accommodating.

Will Radford

May 9, 2018

Easy to talk to staff. I get to walk into shop and see what I need. Sometime i have to look at the metal to figure out what I need.

D.D.

November 13, 2018

last alum I received was coated with something the required a solvent to remove.
The material was etched under this stuff??

Darrell Martin

May 8, 2018

The ability to buy just the amount I need without having to buy whole pieces of steel is what attracted me to Metal Supermarket. I found everyone there to be helpful, quick to respond and friendly.

Marshal Lloyd

April 11, 2018

I like the variety of pre-cut metal available to browse and pick from. Staff always friendly.

N.

April 9, 2018

The guys where able to find the metals i need that nobody else could find and get it in the time that i needed them in.

John Dragnich

April 4, 2018

everything

R.N.

March 7, 2018

Convenience

E.

March 6, 2018

Great customer service, and good turnaround time.

J.

March 6, 2018

They were able to get the metals I needed ordered and delivered within a week. The cuts were to spec and the pieces were not bent or mangled at all. All in all, a simple positive transaction like it should be, but in today’s world, often is not.

R.C.

February 7, 2018

Fast, friendly and always has what I need. Have and will continue to recommend.

J.C.

January 16, 2018

Great service, availability, and pricing.

N.P.

January 9, 2018

Excellent service, very good selection, fast turn around time. We have been using metal supermarket for about a year now. For small fabrication and repair the pricing is very competitive and they do not require a minimum order. This combined with the staff, that genuinely seem happy to have a conversation with the customers, makes this our go to for all our metal needs.

F.H.

January 9, 2018

Good selection. Great staff-very helpful. Local – I can get what I need within an hour or two.

R.D.

January 8, 2018

CUSTOMER SERVICE IS PHENOMENAL!

E.A.

December 14, 2017

Great company! Spoke with Rob and if he doesn’t have what you need he can
get it for you in a very short period of time. Outstanding service and fair pricing. I’ll be back.

J.D.

December 8, 2017

The turn around time for my order was excellent and the woman that took my order.was very professional and personable which made for an all around good experience.

J.L.

December 8, 2017

The ability to order custom cuts has increased my business’ ability to deliver product timely.

G.C.

November 22, 2017

Great people, very knowledgeable about their products, Good prices

B.W.

November 16, 2017

I needed a variety of pipe pieces for a number of custom furniture projects I have been working on. Brian was helpful and friendly. The material was not something the company regularly stocks, but they were able to rapidly bring it in, cut it to length, and clean it up within a few business days for each order. When I damaged one piece, and incorrectly measured another, they worked with me to minimize my cost for replacing these. As I continue working on similar projects in the future, I will absolutely buy my materials from Metal Supermarkets in Richmond!

G.J.

November 16, 2017

Good product with reasonable prices.

F.J.

November 17, 2017

Excelente services, very good products will recomend Metal Supermarkets any time.

C.M.

October 7, 2017

Thanks for the after-hours pickup location behind the bush – very handy!

C.E.I.

October 5, 2017

The material was great, the people was great, service on time. Your the best.

C.D.

October 5, 2017

Everything

J.H.

October 5, 2017

Very friendly customer service convenient shipping to me and most of time I don’t know what I need but I always get someone to help me figure it out

A.A.

October 5, 2017

Service. Have a “yes we can do that attitude”.

T.D.

October 4, 2017

Cut to order

R.H.

September 13, 2017

excellent service and quality work. Very professional

C.M.

September 7, 2017

friendly staff

E.S.

September 7, 2017

That you’ll cut anything and/or find anything

P.H.

September 6, 2017

Great service.
Quick reponse on quotes.
Good pricing.

A.P.

August 13, 2017

Entire staff was very helpful and nice.
Had the exact products that I needed for my project and willing to assist with any future project products that I may need. Highly recommend.

J.R.

August 6, 2017

Tell them what you need and it happens.

C.I.

July 6, 2017

The order was ready when I arrived and service was fast and reliable.

C.E.

July 6, 2017

Good products, ready on schedule, and friendly folks with whom to deal.

C.K.

July 6, 2017

Good selection of products, better price then the big box stores, excellent and quick service and nice employees .

T.P.

July 6, 2017

Perfect customer service. Very knowledgeable- gave ideas to make my job easier
Thanks all

A.T.T.

June 15, 2017

Very polite and very knowledgeable.

John Cannon

June 15, 2017

Pleasant staff, can get small lots of materials, can get cut to length items.

A.J.D.

June 8, 2017

They were shipped with care and received material quickly

Bon Air Hearth Porch and Patio

June 8, 2017

Everyone is very friendly and helpful even when you don’t know exactly what you need.

Ric Bergstrom

June 8, 2017

Had what I needed in 24 hours or less local and priced competitive.

L.W.

May 24, 2017

fast and friendly with recommendations for local , talented welders

T.C.

May 23, 2017

Not charged for a 20′ piece when less is needed.

R.C.

May 19, 2017

I didn’t have to buy full lengths of the items that I needed which made my overall cost lower. They were reasonably priced, quick and friendly.

P.R.

April 12, 2017

Purchase only the length you need.

M.D.

April 8, 2017

Fast response and great customer service.

S.J.

April 7, 2017

Ready, on-time, great customer service!

D.R.

April 7, 2017

The products they sale is exactly what you ask for. And they are great to deal with

Steve Rice

March 13, 2017

My order was handled quickly and precisely. Alessandra was very easy to work with. I’d definitely recommend Metal Supermarkets to anyone looking to work on a metal project!

E.B.

March 7, 2017

Very friendly, quick turnaround, prices very good, order fulfilled precisely.

David Davis

February 27, 2017

The ability to buy only what you need and the great service and quick shipment times.

Cathy Vaughn

February 27, 2017

Great selection, no minimums, fair pricing, cut to order service, friendly, helpful people.

Frank Hoose

February 21, 2017

– Good stock of the types of metals I use (amateur machinist: www.mini-lathe.com)
– Affordable prices
– I can browse the stock to see what’s there. May find other things I need.
– Friendly, helpful staff
Only downside: it’s about a 20-30 minute drive from where I live.

F.H.N.

February 20, 2017

You provide access to varied quantity of metal products desired.

J.D.

February 20, 2017

The ease of getting quotes and communication on material availibility

J.C.

January 21, 2017

Availability, great staff and user friendly setup for “hobbyist” level buyers.

B.B.

January 20, 2017

Products are pretty much like everyone else, however, the service you provide sets you guys apart from everyone else!
Thank you for being great!!

T.C.

January 6, 2017

Convenience.cutting service

George Neil

January 5, 2017

Quick quote response. Fair prices. Delivery on schedule. What more do you need?

I.C.

December 21, 2016

The guest services crew were amazing to work with. Very helpful and a great team.

J.H.

December 14, 2016

I like that I can see the range of products in person before I buy it.

M.T.

December 14, 2016

they were quick to quote and quick to order! called back and emailed everything went smooth…..

A.A.

November 10, 2016

The staff is ready to help.

K.W.

November 10, 2016

I have not seen the product as I ordered it for shipment to a friend. However, the service I received via phone was amazing!

Deb Partridge

November 8, 2016

I loved your customer focus and friendliness. Your employees understand the importance of good customer service. It’s obvious they have made the correlation between having a job as it relates to customers. Thank you for your excellent service. We will definitely recommend you and use you again.

J.R.

November 8, 2016

Very wide range and high quality

J.S.

November 8, 2016

exceptional customer service!!!

A.L.

October 21, 2016

Excellent, friendly, professional and helpful. Fast services as well.

Adam Libretta

October 2, 2016

Convenience and helpful friendly staff

Trudy Williams

September 22, 2016

Great customer service, quick and responsive!

D.L.

September 16, 2016

Very personal help.

John Cannon

September 15, 2016

Pleasant and prompt service, competitive pricing, in-stock materials, and I can pick up the materials!

W.P.

September 15, 2016

Very quick turnaround and a quality product

John Gorman

September 15, 2016

The willingness to totally coordinate fabrication of the metal we bought. This required scheduling Machine shop actions and powder coating at separate facilities. The result was delivery to my doorstep of a totally finished product ready to install for its intended use.

Herb Coulter

September 15, 2016

We don’t always have a large scale project and our storage is limited so it’s great to have a place to buy short pieces of tube and bar as well as smaller sized sheets and plate. The guys at the shop are friendly and get you what you need in a reasonable time at a good price.

I will, and already have, recommended Metal Supermarkets Richmond to my friends and other businesses.

Herb Coulter, President
TrailTec 4×4

P.R.

September 15, 2016

The ability to buy less than full length.

G.B.

August 26, 2016

Good location. Good help.

Jacqueline Harris

August 12, 2016

I was able to get what I needed and within two days

R.M.

August 8, 2016

Once we were on the same page with regard to product, Rob was very understanding of our needs and sent us the product I had originally wanted. Kudos.

D.O.

August 5, 2016

prompt response time

J.G.

July 19, 2016

Quick turn around on quotes, great pricing for cutting services and personable staff.

J.A.A.

July 13, 2016

You are local

J.H.

July 12, 2016

good service

S.N.

June 15, 2016

Quick helpful friendly

B.M.

June 9, 2016

I really like buying metal cut to order. Not being required to buy a full 20′ stick is a huge plus.

Logan Lemcke

June 9, 2016

A wide variety of metals and very quick turn around.

D.D.

May 12, 2016

you cut to order and always seem to have what we need.

Patrick Ward

May 12, 2016

Good local availability for small to large quantities of metals

S.F.

May 10, 2016

Purchasing the amount of product cut exactly to your needs is something Richmond has needed for a long time.

Ramon Hardy Jr.

May 6, 2016

Shop was clean and employees where very helpful.

J.B.

May 6, 2016

Fast

Dave Davies

May 5, 2016

Your service is fantastic. I not only got the tubing I needed but asked the customer service agent about products you do not carry and he researched them and called me at my office to let me know where I could find it. I will always check with Metals Supermarkets first. Dave in Richmond, VA

Paul Horowitz

May 5, 2016

Fast service and great employes!!!

J.J.

May 5, 2016

Close by price ok

Bonnie Fletcher

May 5, 2016

Fast service and friendly

J.R.

May 5, 2016

fast and friendly

C.W.

April 22, 2016

good inventory, good service

L.S.

April 6, 2016

Robert was extremely helpful in guiding me to purchase.

J.R.A.

March 14, 2016

Prompt Courteous helpful service

J.C.

March 14, 2016

Local pickup, fair pricing, great inventory availability, and pleaant service.

Stan Sebastian

March 9, 2016

I don’t have to go to a large metal facility to buy small quantities from a person who is not interested in dealing with small-time users. Metal Supermarkets don’t make you feel like an idiot when asking basic technical questions and they will try their best to find odd-ball products for you.

R.M.

March 8, 2016

The people who helped me were very polite. There was a mix-up on my Internet order and they made it right on the spot with no hassles.

B.P.

March 7, 2016

Just what I asked for

J.G.

March 7, 2016

On the spot in every way price wa S good as well.

P.R.

March 7, 2016

Being able to buy small lengths and the price. Have already passed on your name to friends who need this type of service. Also let the mechanist at Chesterfield Power Station know about your store.

M.B.

March 7, 2016

Great service. Great people as well. Looking forward to doing more business with them in the future!

John Imel

February 9, 2016

The employs were very helpful. They were friendly and answered all questions. Would take future business to metal supermarkets.

I.F.

February 9, 2016

Quick responses to questions and pricing.
Being able to purchase any length, size, and quantity at a price that’s affordable.

C.C.

February 9, 2016

Location and quick response.