While advances in “green” energy production like solar and wind power are beginning to catch on, natural gas and crude oil extracted from beneath the earth’s surface remain the top energy sources. Before the petroleum gets to your car or the natural gas gets to your furnace, there is an intricate network of pipelines, refineries and storage facilities in place to get the fossil fuels from the earth’s crust to the consumer. When oil companies need pipeline equipment, they turn to Cameron, a leading provider of flow equipment products, systems and services to worldwide oil, gas and process industries.
Cameron’s Valves & Measurement business segment is a leading provider of valves and measurement systems to the oil and gas industry. They provide large-diameter valves for use in natural gas, LNG, crude oil and refined products transmission lines as well as in many other general industrial applications. The engineers are constantly in need of metals for various valve-related projects. Whether they are ordering DOM tubing, cold rolled square, stainless steel round, schedule 40 pipe or hot rolled flat bar from the Metal Supermarkets Edmonton South store, they keep the purchasing department very busy.
Johann Brown, a purchaser and production scheduler with Cameron Valves & Measurement, talks about his working relationship with Metal Supermarkets. “Overall, the service is great. … Always helpful and communicative … They always do what they have to do to get me the product when I need it, even if it is next day.” Metal Supermarkets understands their customers’ needs, so they are ready for orders of any size – even on short notice. Brown explains his experience, “We will have really out-of-nowhere rush orders when we need material, and they will always bend over backward to provide me with what I need in the quickest possible turnaround time.”
“They always do what they have to do to get me the product when I need it, even if it is next day.”
In addition to meeting short deadlines, Metal Supermarkets can fulfill almost any customer request that will help improve efficiencies in their business processes. Brown describes a labeling system they devised with Metal Supermarkets to help them keep track of the material coming into the shop. “We came up with a system where they label the products (with our purchase order information) prior to being delivered. Metal Supermarkets was very accommodating with that request, and that ended up saving us a lot of back-end time.”
Just as the folks at Cameron discovered, Metal Supermarkets can and will do anything within our power to accommodate customers’ preferences. After all, metal is our product, but our passion is service.
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