See what are our customers are saying about our Boston (North) Store

E.E.

Great service and fast turnaround

K.S.

Always have what we need and the prices are great.

Braulio Mejia

It was a great overall service. I am very happy and please.

E.C.

Drop room, front desk gents, guys workin the machines out back. Everyone is awesome.

F.E.

Friendly, informative, fast service

A.H.

I love your store. Helpful and friendly staff, great service and a large inventory of everything I need.

J.F.B.

Ability to get shorter lengths when needed, most stuff in stock or they do the work to find what they do not have in stock.

Stanley Wong

Your staff and delivery of products has always been great

M.M.

Quick service!

Ryan Barrett

CS is great. Friendly group of guys always answering my stupid questions without any fuss.

Jay Whitkens

I like to get small pieces of stock for reasonable pricing

S.C.

Very efficient. Easy to deal with. Good array of metals available.

Wellington Perere

Agility!

Michael Curley

Friendly Crew , good prices , and everything I needed was cut to size.

Mark Bishop

Small quantities able to be bought. Cut to order. Material in stock.

B.M.

Knowledgeable and prompt service..TY

Brittany Bosse

Wonderful customer service. Lou kept me updated the entire time. Called a few people locally and they were not helpful at all or they only took business owners. Right away the voice change from me giving up.

Eddie

Easy to get the product you need

Bill Murphy

Very nice staff
Every time that I have ordered stock from them is as been done right and quickly that is why I will always go back there I highly recommend them to anyone

Ron Sturges

Great prices and good delivery time.
Important in today’s world 🌎

E.W.

Provided quote quickly. Had items ready in a short time. Loaded them on my vehicle. Nice, friendly staff.

M.S.

The service was helpful and fast. The product was great quality and well cut and delivered.

J.M.

Quick response and good prices.

Zach Hennings

Very helpful for small projects, lots of smaller pieces of metal available at great discounts. Staff are super helpful regardless of how little metal you need for your personal project.

J.H.

Great service. Fast turnaround. Reasonable Prices.

Daniel Rondeau

Have all the odd metals that no one else have.

M.M.

Counter help was awesome to deal with.

M.Z.

The service was excellent and the order was fullfilled quickly to allow our construction schedule to continue being on time.

Alexandre Silva

Great

E.L.

Came in because I needed some structural steel for a project but have never been to a metal supplier before.

The guys were really patient with my questions and walked me through a ton of stuff I didn’t know.

I’ll definitely be back.

James Parker

Helpful staff and great service

J.H.

better pick up times

Peter Bruckler

Outstanding selection and customer service.

A.C.

Friendly service, good advice, fair pricing and quick delivery.

T.W.

Professional and knowledgeable staff.

Steve Moscaritolo

The folks in the Woburn office are knowledgeable, helpful and take pride in all the orders I’ve been placing. From one or two pieces of plate to thousands of dollars and dozens of cuts. It’s why I keep coming back!

E.L.

You guys get me what I’m looking for every time

M.S.

The staff are very friendly and helpful even with my small order size they treat it very well.

L.Z.

Convenient

D.W.

Rapid availability of standard shapes. Knowledgeable and friendly front counter people.

Glenn Kalber

Friendly prompt service. The cut off room is perfect for the hobbyist metal worker. They maintain excellent inventory on the most common products.

J.F.

Had everything I needed. The staff were friendly and courteous.

Frank Rossetti

Quick service with good prices.

L.F.

Speed and cost were excellent

Shawn Marquis

I like that I typically get a quote within a few hours of requesting via email. Usually getting the order the day I place it is nice too, not to mention lower prices than I see online.

T.C.

Easy order and pick up looks like good quality metal

B.C.

Lou and Mike at the front desk were very helpful. Lou showed me a sample of the material I was ordering so I could judge whether it would fit my purpose.

C.B.

Easy to work with…very accommodating

M.E.

They are very helpful when you need advice. I find what I need, and when they do not carry something they will advise who does.

Bill Pepicelli

Pay for only what you need.
Produced product quickly.

Marco Breda

Very nice people, get my order ready on time.
Very good place to have business

B.B.

Was easy and quick.

E.A.

Super service. Very flexible. Much appreciated!

B.D.

It was very easy to use the website and after contacting the Woburn office directly Mike was very helpful in sending me a quote and then arranging my order to be ready for me to pick up the next day.

Ed Edgerley

Great service and delivery

Charles Voyer

Excellent customer service! Very friendly staff!

C.B.

Such friendly, help, and CUSTOM service!! Thank you.

Don Martini

The people out front are friendly, helpful and get right to it.

John Tourkantonis

Fast and friendly service. Thank you

Anthony Giso

very good service

B.K.

Great inventory, friendly staff

R.D.

Price and availably visibility without having to request quotes.

Thomas Puerto

Great prices & Rapid turn around.
Amazing staff, including the owner! Easy pickup. Easy to get to.

R.R.

Helpful staff!

Ron Adams

Had alot of problems with the last owner and staff . Now under new owner with new staff . Order was filled quickly and accurately by the employees. People were kind and cared about your satisfaction. If you had a bad experience in the past, please try them again for the first time. Good job guys .
Ronforthehillsmining.com

Jack Greene

Right product, when I needed it. Great, Friendly service

Chris Ortiz

Excellent customer service through the whole process !!

. .

Friendly service, salesman let me go to remnant rack to pick out what I needed to finish my project

Todd Pomeroy

Excellent service! I called to inquire about some tubing, and was pleasantly surprised by how I was treated on the phone. When I arrived at the “Metal Supermarket” the great customer service continued. I was walked out into the metal shop, and advised on what type of material would be most suited to my task. An appropriate length/diameter of tubing was quickly located and I was on my way, for a very reasonable price on an item that I could not get at a big box store. Very impressed…

Michael Curley

1) You had what I needed.
2) The price was competitive.
3) Your staff members were excellent and were very fast to respond with a quote.
4) Overall it was a great experience .

Stanley Wong

The service department are professional and personable

Ronald Johnson

No hassles, Had what I needed

T.L.

I went there to get some steel rods for my garden project. Not being a professional, I needed some advice, which was provided in a very friendly way. I was impressed with the huge selection of products. Great service. Would definitely recommend to go to for any metal products.

J.S.

Great customer service

Ben Feng

I use this store regularly for small quantities and receive excellent service and good value.

E.

I had a very particular project involving stainless steel sheet but knew almost nothing about working with the material. Lou and MIke, in your store in Woburn, were *extremely* helpful and really nice to work with.

Scott Dalrymple

Rapid turn around, friendly staff, great service

Jason Laponza

Easy and good prices

William Burgos

Love this place! Staff was super friendly and super helpful. This will be the only place ill come to from now on for metal no doubt. Thanx guys

C.P.

Good value

F.C.J.

Stefan, Mike, and the entire team at Metal Supermarkets (16 6th Rd, Woburn) helped me with everything I needed and executed flawlessly. Everyone I dealt with was extremely knowledgeable and patient with me as I knew very little about what I was looking for. The team helped me find exactly what I wanted and fabricated my idea perfectly. I would definitely recommend Stefan and his team at Metal Supermarkets in Woburn to anyone looking for professional service and a great selection of metal products and services.

R.

Very helpful with our custom needs. Much appreciated

Jonathan Sawyer

you had everything i needed and was prompt in getting the order ready!

K.I.

I can usually get the steel we need really fast and for great price!!

K.E.

I wish I learned about this company years ago! Customer service is top notch

L.D.

Fast service, cheap drops

J.L.

Convenient, quick and painless.

C.S.

Super convenient and they always have what I want on hand!

P.G.

Great selection and fast service

Phil Sawin

Service was fantastic! They cut the metal right there on the spot for me. Even stayed open late to help!! I will not go any other place for metal from now on. You EARNED my business! Thank you

D.A.

Willingness to work with small orders. Friendly front desk.

Nathan Doherty

The employee I spoke with on the phone was very helpful, I’m a rookie and was ordering stock for my senior project. When I asked for a cut to be made for me, they brought me to the saw room where I got to see them at work. Very nice people working behind the scenes too.

Anthony Guarino

You guys are the best. Great service with a smile

R.C.

It was very convenient to call and order by phone, get my questions answered. Upon notification my order was ready the front office was ready to complete the purchase with friendly help when I picked up my order.

S.N.

Got wat I needed.

L.B.

Fast service

B.R.

Fast service, courtesy and professionalism, this is what would describe the best this company.

J.G.

Fair price. Good customer service.

Gregg Hurley

People are everything to a business. Metal Supermarkets has great people.

Their product knowledge, customer communication and ability to accurately deliver a product makes Metal Supermarkets our choice for metal purchases.

P.F.

Good quick service
Little disappointed sheet was discolored If was for home use would have returned otherwise ok

Gustavo Pagnozzi

Very friendly staff, great communication.

D.G.

The staff were super helpful. And they did a great job taking and filling my order. I love the fact that you don’t charge to cut pieces to the exact size I need. I would recommend Metal Supermarket without any reservations.

T.B.

Small orders cut to size

J.F.

So happy to have you close by. Fair prices and hard workers. See you again soon.

T.K.

Right when walking in the door I got the feeling that these guys were here to get things done. I had a small project that the guys were very helpful with. Ended up with exactly what I needed at a fair price and with quick service. Couldn’t have asked for more.

B.S.

Improve the web site
carry more stock

Despot Milinkovic

Patient, great communication and really helpful .Would recommend them to a colleague .

B.E.

Excellent service!!

Brian Gingras

Convenient location and the service has always been great.

Matthew Maloney

Great service

T.F.

Quick and easy. Plus good customer service

Frank Graham

Great customer service! Fast turnaround, fair price.

Brian Walsh

Awesome

T.A.

Order was ready when promised, and when informed of a still-pending quote, staff priced it on-the-spot and brought it out so I only had to make one trip. Much appreciated!

D.R.

Great service and willing to help. If they dont have it they try to get it

D.B.

large variety of stock types available; responsive staff who are accommodating of specific requirements. Also appreciate the browsing potential of the “drop zone.”

S.T.

Friendly help at the service counter, knowledgeable sales person

M.F.

I had a couple lenghts of angle .come in short more than once.. Other than that great

Geoff Allison

Great place with good customer service and
The prices are very competitive! Highly recommend them to anyone!

R.C.

Professional service and product availability.

Enrique Garcia

Very good customer service

Nancy Ingram

Quick and easy. Good advice on a very small project. Great price.

A.Z.

I like your pricing and custom cuts.

Harley Weymouth

Super fast turnaround. I showed up like 16 minutes before closing and the big guy at the counter still took the time to answer my questions never made me feel rushed or stupid for not knowing how to install it. I made a small purchase and in the past have felt like a a nuisance for asking questions about a 200 dollar order. That was not the case with metal supermarkets He was extremely knowledgeable about the product and willing to share his thoughts with me. I have used a supplier in new hampshire for the last few projects but I’ll drive the extra 30 minutes from now on due to the service I received with metal supermarkets boston . Hats off to whoever I need that guy. Not sure of his name but he’s a monster and missing a finger tip.

Steven Camara

Very knowledgeable and friendly staff I explained what I was looking for and he was right on it
The wait was not long at all will be calling again next week for more product

K.F.

Ryan and Marcus helped me during my visits and were extremely helpful and I left there being a very satisfied customer! I will be going back there to give more business and I will spread the word about how great the service is there with Ryan and Marcus!

Glenn Kalber

People are great, Location is convenient, most of what I use is in stock, prices are good.

B.S.

You were very helpful on the phone and your products were excellent.

M.E.

Good selection and prices. Just what I needed for my sculptures.

Sam Pool

Convenient supply for the irregular and small scale metal Purchases I make. And that which I need is typically available In pretty quick order.

G.W.

Ordered 16 cut lengths, all were good except 4 were short. Easier to forgive when a cut is long…

R.B.

Great service, great products, even greater people.

S.M.

Quick turnaround, takes small orders, good prices.

H.B.

Excellent experience! Metal Supermarkets had exactly what I needed for my project. Using metal Supermarkets there is no need to shop the Big Box stores only to find limited selection of
stock that barely meets your project needs, if at all.

I will definite be shopping Metal Supermarkets again and will certainly recommend them to others.

M.F.

The staff who are very helpful and knowledgeable, and the large selection of on hand material.

N.M.

I had a small order and was able to pick it up within two hours. Very friendly, knowledgeable and helpful!

J.B.

Reasonable price. Cut to size and fast delivery.

J.A.

great service first time dealing with Andy at Woburn location. Got me stainless sheets in a few days cut to size and my customer was thrilled we turned it around so quick for him. FW Webb needs to open an account with you for ease of purchasing next time. Great job. J [LAST NAME REMOVED]

Mercedes Johnson

Everyone was very helpful at Boston Metal Supermarkets. A younger guy with long reddish hair with a cap that work in the back (unfortunately I didn’t catch his name) went out of his way to help me with some metal work. He fix or cut the parts I brought to the store quickly and was very friendly.

J.F.B.

Always great customer service, lots of inventory or quick orders, reasonable prices.

J.P.

Easy

C.M.

Metal supermarkets has always been very helpful.

Carlos Crespo

When I do reviews I usually try to give some advice on where i can see some improvements being made but I cant really think of anything.

Andrew reached out with my quote pretty quickly and the guy at the counter, who’s name is escaping me at the moment, helped me carry my order to my van. Everyone I dealt with was helpful and respectful.

No real complaints.

E.E.

You guys had what I needed in stock, and for a good price.

Leo LaRosa

Vast variety and customer service.

J.R.

Easy, quick, and accurate.

Greg Turner

They stuck with me until they found a solution. I am by no means their biggest customer, but they treated me as though I was. I had a small job but it was very important to me.

M.C.

completed quickly and with high quality

M.M.

great people to work with!

K.D.

Likes: Convenient location, Interaction with sales was good, price was good as well as a good turn around time.

Dislikes: Never received a quote or any interactions from online requests. Product was out of square but fortunetly, in this case, it was not an issue.

D.F.

I was very satisfied with the service I was given.
Counter help was very knowledgeable.

C.A.

Great customer service and my order was correct.

S.B.

Fast, friendly, efficient service, pretty well stocked in Woburn, MA, and currently the only such easy-access metal source I’m aware of for supporting my small machining jobs in Boston Metro West. They also have a sheet metal brake and didn’t overcharge for simple bends on material larger than I can handle in my shop. Good place!

— A consulting practice in the Boston Area

Mark Melanson

fast,friendly and was a very easy pick up during COVID-19.

M.C.

Convenient location, you had what I needed in stock.

Michelle Rothman

Knowledgeable,responsive,efficient staff. Readily available materials.

Worked directly with Andrew who made the whole process seamless. I also had some design input and recommendations from Joe which is also most helpful and help me make my decision

P.M.

Largest selection of inventory in stocks. Quick turnaround on orders.

Edward Valenta

Great service.

K.P.

It was so easy and you guys have everything!

J.C.

YOU HAVE THE METAL

B.H.

Associate corrected mistake in order fulfillment on the spot.

N.Z.

easy pick up, had everything in stock.

Davood Ansari

great service personnel. have all metals I need. I just wish it was closer to metro-west area.

John Teti

I got a quote rather quickly, the price was very reasonable and was able to pick up the order within hours of accepting the quote. What more can you ask for!

P.M.

Good spot

F.H.

I like the availability as well as the multiple sizes of material available as well as the different materials available.

Peter Pantidosi

LOU, WAS INCREDIBLE TO WORK WITH.

R.F.

On the phone they were very attentive, helped me out. I was thankful. However, the online quote never materialized, had to call.

Ivan Chavarin

Friendly staff

Jeff Corbitt

I can get Lumber anywhere but metals are hard to find for the DIY. I was really treated well and felt comfortable.

B.M.

I have used Metal Supermarkets in Woburn MA for a few years. They are always friendly and responsive to my needs, which are those of an engineering hobbyist.

Ang Eam

Fast and reliable service
Knowledge sale associate

Peter Mitchell

Simple to call, explain what I need and get a quote shortly there after.

B.K.

The people I talked to were very pleasant and eager to help. The wrong thicknes aluminum angle was put in the order and when I realized it they were quick to fix it and deliver to job site.

I would suggest organinze stock better because I found another piece that was the wrong size: I used it anyway.

Bob Quilici

The service and the materials were superb. I would highly recommend doing business with
Metal Supermarket. Bob Q.

J.M.

Nothing. All went well. I’m just not really in the metal business, but if I hear of someone who needs metal, I’ll refer them to you.

K.G.

Great customer service!!!!…….Sales personal is amazing…. Easy to buy, everything is avaliable in few days !!

Shendel

Knowledgeable staff

B.G.

Great selection. Helpful staff.

Stanley Wong

I contacted Metal Supermarket about the product I needed and they got back to me right away. They were professional and very infomative about questions I had about the project as well as questions I had about a project I was planning to do.

Mike Obrien

Ease and selection.

T.M.

During Covid 19, I’m sure the circumstances on the ground are very different than before. But communication is the only thing I would/could improve. The staff have been helpful, professional, and good natured without exception. Getting responses back for a quote request or to say the order is ready has been days coming sometimes, I don’t like to bug people so I probably wait too long to call and give a little nudge. This may be exactly what’s different right now. For example, it could be that the metal guys aren’t usually the ones who take calls, do quote requests, etc. If that’s the case, they get double credit because they’ve been very professional about that. Just a little slow on communication (not on filling the order itself).But I love that I can get peculiar orders of very specific things filled like I can nowhere else and that’s one of the biggest reasons to recommend Metal Suparket. It’s so much better than the big box stores for guys like me. PS I understand that when an online order comes it, the path from there to the Woburn/N Boston office is different from just calling the office directly (which I now do). This may be contributing to the occasional delay in info.

John

This was my first time using Metal Super Markets. I spoke with Lou, who listened and made the ordering process very easy. I will definitely be using them again. Thanks

A.N.

Personal were great. Very helpful. Thank you

Steve Davenport

As a individual building projects in my home shop, a source of metal is necessary. Thank you for being “just around the corner”.

Greg

I was a first time customer to the Woburn store as my other source of steel was in lockdown due to the Virus. I spoke with Lou on the phone and he set me up with what I needed and I was able to get it picked up on the same day. This helped us immediately with a customer project we are doing and kept us working during very slow times. He was a pleasure to do business with. I have already recommended him to another shop and I will continue to do business in Woburn. Thanks Lou, it’s people like you who keeps things rolling and he has a great sense of humor too.

P.S.

competitive price, free cut to length in a wide variety of sizes, prompt delivery. saved me a ton of work A+

S.L.

When I came for curbside pick up, I called to let you know I was in the parking lot. Someone said they would be out with my parts. I waited 20 minutes and called again.

The person said it was around the corner on a pallet. It would have been nice if they told me they were doing that on the phone during the first call.

Also, it took me a bit of searching around the front the then the back to find the pallet. What is obvious to you is not obvious to a first time customer.

Stephen Orante

Excellent inventory, easy to do business with, and terrific people. Why can’t more businesses operate this way?

S.L.

Fast service, friendly personnel and they had everything I needed!

Gill McKenna

You have what I need when I need it and your prices are fair

D.K.

Nice people, helpful

J.

Very knowledgeable and professional .

C.F.

you can call and order whatever material and whatever size or shape you need, get it within 3 days and at a good price.

M.M.

only one people in the desk is lost time, when have 4 clients

Miguel Gomez

Prompt courteous and professional service

Elvin Alvarado

It was a good experience.

EA Building and Remodeling Co.

Richard Dalton

Very helpful Especially during these troubled times

R.B.

Local with good service and selection.

J.F.

Most of the time they got what i need and you can buy small amounts.

Patrick Hallisey

Fast fast service.
I emailed dimensions the day before.
I changed the dimensions the day of.
And I was able to pick up in hours same day.

Joe Hebert

Integrity, if they do not have items in stock they will get it . Lou is a pillar of what management is supposed to be.

F.L.

Nearly everything I would need. Super customer service

J.S.

Products, service and price.

J.G.

I am a woodworker and occasionally get a commission that requires metal legs. The Woburn staff is great in helping me buy the right material for the project. [FIRST NAME REMOVED]

C.R.

Very helpful staff and very well priced.

Jim Abrams

Friendly service and you always have the metal I am looking for!

John Kalinoski

fast service

Grant Cook

Good service, they got me what I needed, handled some edge cleanup with a grinder, prices were fair. I’ve already recommended your site in Woburn to a couple of associates.

C.G.

Absolutely wonderful to deal with, courteous and friendly, had stock needed and cut in a timely manner

Tyler Matsubara

I love doing business with the men and women at metal supermarkets. I buy a lot of odds and ends pieces of steel for non commercial use and I am never given a hard time for the quantity or specifics of my order. I ask for quotes a lot because the prices of steel vary quite frequently and I like to compare prices to get the best deal. I don’t mind paying a bit more but they will take the time to look at steel prices and adjust theirs according to meet the competition if they are higher. The fact that they are local and can deliver or I can pick up at my convenience is nice. Recently I went to place an order for some 20′ sticks of 1.75 .120 DOM. The prices were outrageously high. One of the guys ended up making some calls and selling me some slightly smaller length pieces for a significantly better price. I feel like the employees work hard to get orders right. I enjoy doing business with Metal Supermarkets North (Woburn)

J.Z.

Great service had what i needed

John Russo

Able to get The material I needed to complete my project

Chris Jennings

Great materials, knowledgeable staff, and if you’re not sure what you want, you can actually touch much of the stock, and look at it… Was sorry to see Saturday hours go away, but I get that too…