Home Newport News Reviews See what our customers are saying about our Newport News Store 321 Ed Wright Lane, Unit B, Newport News, 23606 5 Star Rating - 74 reviews Powered by Listen 360 A.S. June 18, 2024 The products and services are always on time. E.B. June 13, 2024 The knowledge of your counter staff, They where very friendly and easy to talk to. The young lady that assisted me even suggested material for my project that i had not thought of. Will be doing business with your company again. Thank you D.M. April 12, 2024 Reasonable price and no upsales J.G. April 12, 2024 Good website, large inventory, easy transaction, and local! B.G. April 4, 2024 You personally care about my order F. March 15, 2024 You offer small drops in a timely manner at an affordable price. E.L. March 8, 2024 Very professional, helpful and friendly!! Everyone there made the transaction seamlessly!! J.R. March 8, 2024 Aisha and the rest of the staff were very helpful! K.M. February 14, 2024 Always have what I need and customer service is always amazing. Best prices anywhere C.L. February 7, 2024 Helpful staff and good prices. Need weekend hours even if it’s once a month A.M. February 7, 2024 Quick communication, easy process, great people! R.R. January 11, 2024 Great people they treated me with great professionalism I will definitely recommend y’all and I’ll be back. J.V.L. January 4, 2024 It is great to have such a customer friendly outlet here in town. Your staff was super helpful and friendly. Very happy customer. C.M. January 4, 2024 Great Service. Willing to go out of the ordinary to complete an order. D.M. January 4, 2024 I called about getting a specific type of metal and having it cut. When I decide to get it the same day, the ladies took care of me quickly. From the time I paid for it and then the other lady cut it in the back, I was out in about 15 minutes. However, that was only because the lady in the back had to complete another order first. Very friendly and helpful counter lady and the product fit exactly as I requested it be cut, nice job ladies! A.O. December 15, 2023 Iesha and her team are extremely prompt, friendly, courteous, knowledgeable, and give the best customer service. All products are high quality. B. December 13, 2023 Great T.C. December 12, 2023 Very knowledgeable staff. Arable to cut to specific size needs J.B. November 15, 2023 You sell directly over counter to regular people not only contractors J.S. November 8, 2023 Very good service provided by a friendly and courteous person M.N. November 8, 2023 The sales reps at the counter are so fast and friendly. Metal is good quality also. Thank you for being a well operated company. S.J. October 12, 2023 Great staff at the NN VA branch. Friendly and helpful. J.W. October 5, 2023 Metal Supermarkets is a newer vendor for me (not sure if other BAE sites are using y’all) and has been stellar at quoting about everything I send their way. Pricing is competitive and material is often readily available. S.D. September 20, 2023 Very Happy S.M. August 3, 2023 Fast quotes, good prices and your delivery driver made an extra stop since she was already heading my way for another customer which saved me a trip. Very helpful! J.K. August 3, 2023 your people are awesome! J.T. August 3, 2023 Great customer service J.G. July 7, 2023 Easy and reasonably priced. R.W. June 13, 2023 Very convenient and with good customer service. M.A.K. June 8, 2023 Great customer service and wide variety of metals. M.S. May 4, 2023 CUSTOMER SERVICE 👍 Willing to help 👍 S. April 18, 2023 Fast and friendly. My guys have only good things to say A.A. July 10, 2023 Being in Newport News, which has Newport shipyards, were most people don’t get off work until 4pm it makes it difficult to make it to your store before it closes. It would be great if you were open on Saturdays at least from maybe 8am- Noon. P.C. April 11, 2023 Great customer service. G.M. April 11, 2023 Excellent all around – communication, pricing and shipping all excellent – give your staff a raise! L.C. April 11, 2023 Very fast and friendly staff J.P. April 11, 2023 Your products are of great quality. Your sales staff being knowledgeable and helpful seals the deal. J.A. April 11, 2023 I like I get prompt responses as that is so important. Q.H. April 1, 2023 Quick response, fast delivery! Would absolutely purchase any future metal needs. S.P. March 15, 2023 efficient service , job work J.S. March 13, 2023 Great customer service, patient and quick to respond. The order was a great price & quality, plus the order shipped and arrived in under 3 days from the time I placed the order. Thank you! J. March 8, 2023 Awesome place! L.B. February 14, 2023 Your staff is excellent!!! They always get back right a way, and have prices on items we need. We have recommended them to several of our customers. N.C. February 7, 2023 Fast accurate service and quality product. Thx Y. February 7, 2023 very Good Service. Shanay Hill very helpful and best service. T.M. January 11, 2023 Convenient S.M. December 2, 2022 Very helpful, so far great service and product D.M. January 4, 2024 Your staff was very friendly, helpful and went out of their way to help me find what I needed for my project. K.L. December 2, 2022 The associates are so friendly when we call and they take care of our order quickly. C.E.S. December 2, 2022 Great products fair prices,. Super Friendly staff. J.H. November 8, 2022 That you sell retail with no minimum order and delivery was reasonable. E.S. December 12, 2022 The prices are a little high C. November 2, 2022 Very helpful , courteous and quick response. Expedited delivery without even asking, Thank you very much. D.T.R. November 2, 2022 Good selection of metal !! Very good customer service ! You can buy various types & pieces for projects, etc. Employees are very knowledgeable and friendly. Also the bldg is super clean @ J.S. November 2, 2022 Cut to size and great people S.W. October 7, 2022 How timely and professional you are E.L. September 26, 2022 my representative is always quick to provide pricing when i request it. D.B. September 14, 2022 Friendly customer service representatives. You always have what I need and cut to size by the time I arrive. Great prices too. G.A. September 21, 2022 Great customer service! S.W. July 7, 2022 Quick convenient, However it would be better if you carried larger pieces of metal. L.G.S. July 6, 2022 The quality of the material is excellent, ordering is quick and easy. The prices are reasonable and it doesn’t take long for your product to come in. I’m very satisfied with the service S.C. June 9, 2022 Easy local delivery. T.M. January 11, 2023 Availability T.V. June 2, 2022 Flexible and convenient. M.M. May 5, 2022 Friendly and knowledgeable staff. Quick service G.L. May 5, 2022 The ability to buy by the piece or full length. T.N. May 5, 2022 friendly, professional and convenient G.C. May 5, 2022 They were closed for lunch. I had to do some local shopping and return to buy my sheet of metal. They were very polite. Looks like they are understaffed. They were unable to cut a sheet of metal for me. They sauce they could get it cut elsewhere and I could pick it up on a different date. They did not seem to be very knowledgeable about the products that they had for sale.. I prefer to shop the Hampton location. Newport News needs someone to get the store squared away…. T.C. April 12, 2022 Great Support and Service J.A. April 6, 2022 Online estimates, product cut to lengths we actually need, prices. J.C. May 6, 2022 Service was great, timely, easy. Price was high, but you delivered quickly, as specified and ASAP. Will use again for quotes and availability. J.B. March 3, 2022 I like that I can get by the foot material at a reasonable price. PSC, EMJ Metals, and BMG Metals only want to sell full length stock and anything under that is expensive. Thanks for supporting people who don’t need to a of material C.B. March 2, 2022 Great service they got me exactly what I needed pretty fast. J.W. March 2, 2022 I like that you are here in Newport News. And that you prices are somewhat affordable. Load more