See what our customers are saying about our Oakville Store

B.D.

The client service by Mike at the Oakville store was truly top shelf. His attentiveness, action orientation and client service was unbelievable. Mike acknowledged every single individual who came into the store. Mike is the epitome of high level competency. I would hire him in an instant or clone him. Such a great team member to recognize for the amazing client experience. Thanks Mike.

T.H.

Great customer service and products.

John Wills

Outstanding customer service from Mike and Sue. Keep up the good job guys!

R.T.

Excellent customer service!

T.H.

Remind customer material can be ordered cut to tolerances i.e. plus 1/8 minus 0

B.R.

Friendly service. Ability to buy the exact quantity of the material I need.

Mariano Carbajales

Great service as always! They were very accommodating and cut my material on short notice

P.

Great service, convenient location.

Alexander

Metal supermarkets will take the time to explain all options/prices which is why I prefer it over any other metal retailer

K.F.

The quotation process and service is fast and the staff are always willing to help

Chris Nelson

Great amount in stock
Friendly service
Fast turnaround

B.F.

Friendly, personalized and fast service. Can’t ask for more than that.

A.B.

Customer service at the Oakville location was first class
If there was a bar for how to interact with customers they set it not just reach it
will always go back when I need anything

Richard Ellis

Great people in Oakville and the service was prompt and quality of materials was excellent.

B.

The staff are very helpful and friendly.

G.D.

Wide range of metals and friendly, helpful staff.

Samir Patel

Great knowledgeable staff which are always ready to help with Klimer Platforms needs. Thank You.

Craig Kaufman

Excellent service and quality product

G.

Excellent help with the products and my order.

D.

Fast friendly service. Great place for hobbyists and handymen. Better prices than big box stores with far more variety.

Chris Greig

Great people. Great service. Highly recommended

Rick White

Staff are very helpful and orders are shipped on time.

M.M.

Service is great. Very friendly staff

C.T.

You answer in a timely manner and are very pleasant to deal with.

Roger Balech

I always receive exemplary service from this store. They are always professional and accommodating

D.A.

Products are good and service is excellent

E.

Staff are very welcoming yet also efficient in getting what you need. They are also very helpful and even for a beginner like me, it was my first time ordering and they walked me through the process patiently. They are very informative as well. They can answer any related questions for you and if they don’t know it right away they find it out for you and get back to you right away.

John Jarrett

I am hardly a big customer. Just a hobbyist purchasing small quantities of metal for various projects. Still the staff go out of their way to be helpful and accommodating.
I always leave with what I came for, or a suitable alternative, glad to have made the trip.

B.

Friendly and on time

Grant Pratt

I wish you had a score rating of 100 because both Sue & Mike are that good!!!
Having never done stainless steel backsplash for my customer i was not sure how to proceed, But right from the first time i walked into the store, they were phenomenal recommending the proper gauge of stainless steel and arranging for fabrication and how best to install it.
And it went in perfectly and the homeowner just loved it.

Like i said they should get a 100 score

W.Grant Pratt Carpentry Services

John Schroeter

Great service, knowledgable staff (Mike) at the Speers Rd store

C.C.

The staff at Oakville are always very helpful and very easy to deal with.

James Bihari

Quick response on quotes and deliveries. I like your ability to source pretty much everything I ever need even if it’s not readily available.

Gerry Mosher

Great people, great product, great service. They are my “go to” for metals for my projects.

G.

Your staff at the front desk are always very helpful and take township of my orders. My orders are always ready when they say they will be ready for pick. GOOD JOB!

R.M.

Great service

Matthew

Prompt service.

Nav Marques

Quick and reliable!

S.M.

Extremely quick response time. Very friendly employees!

A.C.

Good prices
Upfront about prices and availability
Will cut any size of material

L.C.

always friendly, and ready to provide me with the material I am looking for

Tony Zammitt

Excellent, Friendly Service and Product Availability is Top Notch!

A.L.

Excellent service, staff is always friendly and helpful..

Don Gordon

Friendly staff. Fair Pricing and Great Service.

J.V.K.

Friendly service. Great Selection of variety of products. No minimum order

C.D.

Products are on point but why I keep going back to Oakville location is Sue is fantastic!

Will Klemmer

Fast and speedy service and great prices too. Always ready to serve. Very Friendly personnel.

Daniyal Jafri

Sue is Super.
Also everyone there is really friendly and get the material ready for us within a day.

Regards

B.S.

Custer service is outstanding, fast service

Joe Guccieardi

Great service. Had exactly what I needed.

Joe

Service is amazing, and Sue is super professional
I loved working with Sue.
Thanks Sue
Joe

S.F.

Very nice front office staff – helpful, cheerful, competent!

J.L.

The staff was knowledgeable and you had exactly what I needed and far exceeded the big box stores. Thanks for supporting CIUT!

F.H.

Order desk she amazing and professional, I would love to do business only at this location because of her.

C.

Great service with fast turnaround

D.D.

stop sending me this shit !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

B.M.

Prompt and friendly service. Always have what I’m looking for.

A.K.

Great service, Fantastic Staff

B.M.

friendly and helpful people. made me feel welcome

B.C.

Very prompt and professional service.

John Post

Very friendly and helpful staff. Mike was a pleasure to deal with, and had my order ready very quickly. The Oakville store will always be my go-to for metal needs.

C.A.

Variety of products, quick service, reasonable prices.

G.D.

Metal Supermarket Oakville has a wide range of products at a reasonable price. The staff are always friendly and helpful.

John Wills

Amazing customer service, going over and beyond to insure satisfaction. Thank you Sue and Mike!

N.S.G.

good services

R.W.

Sue and Mike are extremely helpful when needed.

M.

convenient

M.G.

Sue and the team have been fantastic to deal with. Always extremely helpful and super quick with quoting and delivery. Really help me with tight deadlines on my end.

I can’t recommend the Oakville location enough.

Thanks!

Matt [LAST NAME REMOVED]

Paul Kaczynski

The staff at the oakville store are like no other metal supermarket store, they will go way above and beyond to help. I live in Mississauga but i drive to the Oakville store because of the extremely good service. Mike has always been very professional and I will never shop at a different store sa long as he is there.

B.

They always have what we need. Very friendly staff.

M.C.

Great customer service as always!

S.V.

Good service & custom made metal parts, along with good prices & fast shipping.

Steve Bennett

You cut me steel

Tim

Friendly, quick service.
You guys are great.even though I’m ordering very small quantities

John

Costumer service it’s amazing and friendly always ready to answer questions about our needs, I’m 100% satisfied, sue and mike are excellent people.

G.W.

My purchases are for personal, hobby use and therefore relatively small. However I have found that whenever requesting material that the response has always been prompt and courteous. Your representatives are a pleasure to work with!

Don Gordon

Excellent Service

Marisa Da Silva

Quality service and free smiles at the Oakville Facility

Nav Marques

Its always nice talking to a friendly/helpful person.. Sue M. is my go to person she responds quickly and shes the reason I always pick Metal supermarket over other suppliers.

Lead time is also great!

M.

Sales representative was very knowledgeable and personable. Would highly recommend it.

Sheila Baker

Excellent communication.
Super friendly , yet still professional
Lead time was quick.
Very accommodating to client needs.
Price point very fair

Will shop here again

A.C.

easy to order
clear up front price
no minimum order

B.S.

Quick and awesome service

Theresa Harris

Stock is always available.
Friendly staff!

Peter Dare

Absolutely the Best! Sue and Mike will ensure great service and price all with a smile!

Sean McCafferty

Hi —- Very thorough and quick service during my last visit

Thanks !!

Daniel Plumb

good selection good service and prices

A.

Excellent Customer Service!

G.C.

Superb customer service and extraordinarily friendly and accommodating staff

A.G.

Service was good and was very happy with the price.

M.

Absolutely fantastic staff

D.S.

Very happy with your service and our purchase

J.J.

Sue was amazing! They have everything metal. And can help with small and large projects. Recommend them highly.

J.B.

Your customer service is awesome. Quotes come in quick and deliveries are on time.

Gino

Quick friendly service.

M.V.

Very friendly.

Tony

Staff is very courteous.
Very helpful in obtaining what your needs are.
Material delivered in a timely manner.
Very accommodating with payment structure.

Kursad

Good price, good people that’s all I can say.

Sonny Reyes

People that I have dealt with are all awesome. They are very easy to talk to and responds to all my queries promptly. Products are delivery on-time if not earlier and in very good quality.

D.G.

All is good

Ron Oakes

This was my first experience utilizing this business.

Very effective to request a quote on-line.
Quotation was returned in a very timely fashion. Excellent!
A personal phone call was provided to me that was very friendly, professional, and helpful

The products were fabricated and ready very quickly, and pick-up was arranged with ease.
Products were easily paid by credit card in advance.

Products themselves were 100% quality and without concern when they arrived at site.

Overall, a model of a first-class business model that I will go directly to for our next purchases.

A.K.

Fantastic Service. Pricing is fair.

R.

Convenience, selection and service

H.L.

Sue is a dream to work with. We have a few other metal supermarket locations closer to us than Oakville but we go out of our way to deal with her. She is helpful, courteous and just downright lovely. We can always count on her getting us what we need.

Tony Micuda

Great service and fair prices!

John Schroeter

Nice selection of materials and very helpful staff

T.D.

Friendly, quick and cost-effective, even for small orders

Jason Freiburger

They have a wide selection of materials and sizes and if one location don’t have it in stock they are happy to find it from another location.

K.F.

I like how prompt Sue is at getting quotes to me.
She is awesome to deal with.

J.V.K.

Good Variety, Quick lead times, no minimums

A.P.

I had excellent friendly service and the product was excellent also. I would recommend Metal Supermarket to everyone.

K.C.

Friendly staff always willing to go out of the way to accommodate client’s needs.

L.C.

friendly service

B.S.

Lower prices

S.M.

Courtesy, efficiency
Very pleasant experience

R.W.

The communication at the Oakville branch.

Maria Martins

The service and products you receive is top notch. Highly recommend this place.

B.

Great people to deal with.

G.D.

Friendly, helpful staff, and a great selection of metal at a reasonable price!

W.M.

Amazing service!

S.W.S.

Convenient and friendly service

Justin

Good experience and good products

C.A.

I like that I don’t need to purchase more material than I need.

Olga Cordero

Outstanding customer service.

A.L.

Good morning,

Great customer service. Pricing is competitive.

James Butt

I have dealt with both the Oakville and Stoney Creek locations.
Always found excellent people on the phone and very friendly cutting and thorough packaging services.

W.W.

Products are competitively priced. The lead times are incredibly short.
One of our main competitve advantages in our industry is maintaining a lead time shorter than our competitors. Metal Supermarkets is the perfect vendor alloing us to do acomplish this advantage.
Sue and Mike at the Oakville location are also incredible to deal with. Amazing customer service. A duo anyone could and should look up to for their hard work, dedication and simply outstanding traits as human beings.

S.

Quick and efficient sourcing of off cuts and professional staff.

David Bates

Staff are friendly, helpful, and knowledgeable. Service is quick and the product was exactly as ordered. My experience was excellent. I can’t say this about many companies I deal with but Meatal Supermarkets is first rate.

Artur Simoes

Quick quotes and turn around time. No minimum order is very nice

A.L.

Great sevice

Walt

Good products and excellent service

A.S.

The people were very nice and we plan on purchasing from them in the future.

K.E.

Convenient and reliable

Matt Tizer

The friendly, knowledgeable staff, as well as their attention to detail.

M.

Get a brake and provide basic bending.

Calvin Rieder

Good availability and very friendly staff

Armando Galasso

Knowledgeable staff prompt service and punctual

William

Always on time. Very convenient to have just what you need.
Precise measurements and excellent quality.
Staff helpful and knowledgeable recommending what’s best

J.S.

Good service!

Torin Walker

Your customer service is excellent; I always feel very welcomed and appreciated as a customer. Your prices are competitive and you usually have what I want, meaning I don’t have to shop around to get the best deal. I’m glad to see you guys are busy, which means you’ll always be around when I need you.

Keep up the good work. See you next time.

M.M.

Quick and reliable

N.G.

Excellent delivery times and good pricing

D.

Prompt and very friendly service, no matter how small my order is. Cut to order has always been accurate.

K.B.

Very fast service

John Wills

The most amazing service from Sue and Mike. Always looking to do the little extra to satisfy my request to complete my order. Very dedicated to customer satisfaction as a high priority everyday.
I will continue to forward to them all of my metal business!

B.M.

Reliable. Good quality product and comms.

B.J.

Top notch service, great people and great prices. Highly recommended.

Peter Dare

best framchise of all is Sue and Mike!

James Wilson

You have everything and customer service is very good.

Jim Flower

I love being able to walk in ask for something and then being given the opportunity to go into the back to have a look at their stock and pick what I need.
Also having them cut to size so no wasted material. Always happy to help and assist placing material in my car.
Personal service at it’s finest

A.

Everything. Best place to work with

Mark

Mike and Sue are very helpful and knowledgeable , the inventory more than
Adequate for all my needs and if not
In stock it’s there next day !!!

L.H.

Fast and friendly service with a wide variety of product.

A.B.

great service

Dexter John

Very friendly. Very helpful and willing to Listen and understand what you need to help you

Peter Manesiotis

Very professional and timely delivery.

R.H.C.

I’ve always had great service here, alot of product available at a great price

S.K.

Great service.

J.P.

The price and Service was excellent!

Mohamad Naasan

جميع الاشخاص. جيدون. وطيبين جدا.

G.S.

Staff is very nice and very fast service . I wish you guys open Saturday.

D.P.

CUSTOMER SERVICE IS MUCH BETTER.

A FEW YEARS AGO YOU HAD A REALLY GRUMPY PERSON ON THE COUNTER, DIFFICULT TO DEAL WITH.

NEW TEAM IS GREAT, GOT MY ORDER READY ON TIME AND CASHED ME OUT QUICK WHEN I ARRIVED, WHILST DEALING WITH A PHONE CALL PROFESSIONALLY.

WELL DONE.

R.C.

great service, very helpful and lots of product.

Vanda Alburguergue

The staff are very welcoming and ready to help. I liked the fact that they suggested a product that matched with my description.

P.S.

Be specific and reliable on delivery of product timing. Overall everything was very good on this purchase.

J.H.

Good Pricing and Good Customer Service.

L.L.

Very good service, response quick.

Michal

Incredibly helpful and unbelievably friendly staff

R.T.

Great Service and Great Prices!

Jerome Keating

Your staff are always happy to help with even the smallest orders. They don’t have that annoyed attitude you get from other big suppliers like I’m inconveniencing them by calling them or walking through the door.

I guess it wouldnt be cost effective to have a punch in every store? Too time consuming to change out tools for small orders I guess, not to mention the square footage it takes up. Still I’d gladly pay like $150 for a tool change and 15 minutes of punching.

P.C.

quick response in quoting and delivery

M.

fast service has everything

J.B.

Wide range of metals, cut to order with timely delivery. Friendly staff.

H.

Personnel friendly, helpful, efficient and got what I ordered.correctly

E.S.

Best in the business!

Alexander Grolmus

Had a great experience dealing with the staff at Metal Supermarkets.Very friendly, polite and provided me with knowledge about their products around the shop. Would highly recommend them.

G.D.

Good variety of metal products, great service and helpful staff!

D.

Service was great, prices competitive.

J.A.

Quick and reliable. Knowledgeable friendly staff and in most cases always has the inventory we are looking for.

G.B.

Great service and good range of products that suit our needs.

D.D.

Lots of product and good service.

Joe Lollo

I got exactly what I requested in a very short time, staff was extremely courteous and helpful.

Peter

Great service!

M.D.

Outstanding service, quick, friendly and accommodating 😊

Curtis Gaul

Excellent Customer Service, quick turnaround and high order accuracy.

B.F.

Friendly personalized service.

D.F.

Service and attitude was great. I will be looking for lower prices because your products are quite high priced.

B.T.

Fantastic and friendly service

A.S.

ordered on line, quick and easy had what i needed in stock and had it ready when i got there.

G.B.

First time at the Oakville shop. Must say, Sue is a dynamite package. I was looking for a brass piece of kick plate, longer than normal. A guage was seleted, but when i arrived to p/u, Sue had another option. We picked the other option, Sue had the piece sliced and wrapped in 15 minutes, at a 60 % savings to me, (The Halton Streetcar Museum in north Milton). Many thanks
[NAME REMOVED]

Joseph

Great product offerings and wonderful customer service from Sue Moreton at the Oakville Branch. She’s always happy to serve.

Iain Boyd

It’s all about your service which is excellent. Metal is metal and is available at lots of outlets, but I don’t know anywhere else that matches your service.

Laurence Hanly

Helpful, quick response, friendly

9058051085

Excellent quality products at competitive prices.

Eric

Very good

B.

They are friendly and go out of their way to help you.

J.B.

Nice people, service goes out of their way to be helpful. Good prices

K.B.

Prices are good,

I.S.

Staff was very helpful and friendly. You had what I needed in stock at another location. Counter staff understood various materials and located just what I needed send sold me the quantity I wanted.

G.

Your staff are very eager to help locate any product you need and arr very happy to bring in what you require

Mike and Sue are exceptional

[NAME REMOVED] MacDonald @ macmechanical

Abdul Qayyum

Its third time in last three year I am dealing with Metal supermarkets at Oakville branch for my real estate projects. Every time I met a new person on the counter and every time I found the people at front desk are exceptionally good, caring and very cooperative. Response time is excellent. I would like to thank you team supermarket at Oakville branch for their support especially Mr. Michael for his cooperation and excellent customer service to get my job done smoothly.

I highly recommend Metal Supermarkets for their products.

Abdul Qayyum Butt
Real Estate Investor
Cell # [PHONE NUMBER REMOVED]

T.T.

Quick response.

A.C.

Flexibility it amount of material needed
Fair prices
Friendly staff

Dieter Stalder

Excellent service, even for small orders. I use metal in my hobby projects, and the periodic newsletter about the different metal properties is very informative.

Susan Wilson

SErvice is friendly and efficient, always have the product I need

R.

Service is second to none

S.B.

Fast service

J.L.

Fast reliable service everytime. The staff is always extremely helpful and excited about customer projects.

J.S.

Our team is so happy, we continue to place orders. Thank you.

Friendly and helpful staff.

Al Castagna

Service was amazing. response time to my inquiry was very fast. Personal service.

Ryley: H-(905-693-8735) C-(905-875-6280)

Been buying metal from the oakville location for years, Mike is fantastic and always able accommodate. Whenever I know someone who needs material, I recommend Metal Supermarkets in Oakville.

Cory Sakai

Great selection, friendly staff, competitive prices.

Dave Dennison

Great service

Ted Orfan

Sue and her Team where great, They meet deadlines, great customer service,

thank you.

Ted Orfan Director
FFP Laser Systems

N.

The person who managed my order was wonderful .
That’s what makes the the customer experience worth coming back for.
Unlike a couple of your other locations
I would recommend this location above other stores in Toronto area.

J.V.K.

Good offerings. Usually good in-stock products

H.A.M.

Easy transaction. Fast service.

C.

Good customer service, good products, always happy with what I get.

Shah Mohammed-Ali

The materials are clean n of good quality.

The service is excellent. Very willing staff.

G.S.

Sue and Mike are great to deal with.

Daren Swanson

I like the friendly, helpful and knowledgeable staff, the super-fast turnaround for receiving orders, and the wide assortment of pretty much any steel product I need.

Doug Ngyuen

I like to deal a business with the Metal Supermarkets in Oakville. They have the products in stock available when I really need it. The service is fast and friendly. The Customer and Sale Rep. are doing a job promptly and professionally.

R.T.

Great Service! Very helpful, knowledgeable staff.

S.N.

all good!!!

G.D.

Great selection, helpful staff, prompt service.

Joseph

Great customer service and appreciation

X.W.

everything went really well.

Tony Micuda

Always fast and friendly service, and the prices are pretty good too

William

All materials we get are in the proper size and specs required. It’s always good to be able to get smaller quantities

Leo

no job is too small.

Grant Yake

Friendly helpful staff. Respectable pricing and production time even during the COVID lockdowns. Thank you.

M.H.

The customizability is better than the big box stores. Sue also looks to really make sure the company delivers.

Carlo Fascio

Great folks at the Oakville branch!! Very helpful!

T.C.

Easy to buy small quantities. The staff makes it easy to get the right materials without having to be a metal expert.

Brian Duffin

great service and super friendly staff

D.J.

Great selection of metal, excellent customer service, very knowledgeable with helping solve application problems.

[FIRST NAME REMOVED]

Rob

Great service and knowledge, very accommodating for delivery.

H.C.

It’s the kind of buyer-supplier relationship you don’t find anymore in this day of online retailing! Thank you, great materials and great staff!

Jeff Schultz

Great communication and fantastic prices. For a first time buyer Mike was super helpful in helping me find the right metal for my project. Will be definitely be buying again from them in the future.

E.C.

Quick and helpful

M.S.

Staff is great

K.I.

Quiick efficient and resonably priced.

Ned Valentine

Fast and efficient! My favourite place to shop for metals.Everything under the sun .

A.

Great customer service skills. Very patient and helpful to customers that may not have much knowledge in the field.

Chris Lewis

Its very convenient and the staff are very helpful.

C.S.

Fast quote, fast service, good material selection, whats not to like.

But if you could have it hand delivered by a beautiful girl…..

J.G.

Support local business, fast & friendly service , will be a return customer .

Yanhui Bai

The staffs are very nice and professional. This is very good store to purchase metals. Thanks.

J.L.

Sue was incredibily helpful in finding a solution to a hard to source size of aluminum angle I was looking for. She worked with a local fabrication shop to have it made from sheet quickly and at a much lower price than what was quoted for extruded angle.

Shantanu

Yes, I would recommend them highly. Good pricing, customer service always get back with
information and a quit turn around on the order and willingness to go the extra mile.

G.C.

Items readily available. Staff responsive and courteous. Great followup. Competitive pricing

Don Tait

Great service

D.G.

Great service