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See what are our customers are saying about our Rockford Store

5107 Forest Hills Court, Loves Park, 61111

4.9 Star Rating - 234 reviews

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Glenn

November 17, 2021

I like the prompt service and everyone is always courteous. Typically what I need is in stock eliminating multiple trips

D.T.

November 16, 2021

Wide range of metals and sizes available.

Dennis

November 10, 2021

Metal supermarket is always prompt and courteous I love going there!!

R.K.

October 6, 2021

Friendly service people, large in-stock supply and competitively priced!

A.P.

October 6, 2021

Always efficient and friendly when we place an order with you and the delivery is quick as well! Forget Jimmy’s Johns being Freaky Fast… you guys are amazing at your speed of service!!!

J.

October 5, 2021

Quick, local and friendly. Pricing is reasonable

Sue 608-214-2273

September 2, 2021

They are amazing! Efficient, dependable and has saved us ALOT of money on these smaller jobs!!!!! Rather than getting 20′ of something we can get a specified size!!!

Charles Farnham

September 2, 2021

Metal Supermarkets of Rockford is my home team advantage! After working with the staff for over 15 years we can really work well together!

Aaron Sabia

August 13, 2021

Always great service.

Darren Sheets

August 4, 2021

Found what I needed, had to look no further ordered and delivered right away.
Thanks Darren

Josh 608-373-7462

July 20, 2021

Metal Supermarkets have been able to fulfill our demands and ship all materials in timely manner.

R.S.

July 17, 2021

Customer service is outstanding and understanding

Mike 815-914-6900

May 12, 2021

When I need material Metal Supermarket is my first call. 99% of the time they have what I need.
The Customer Service department does a wonderful job and everyone in the shop are very helpful.

Brian 815-601-4721

May 5, 2021

QUICK TURN AROUND VERY FRIENDLY PERSONAL

Burk Glogowski

April 9, 2021

Friendly Service!!!

Scott Kaufman

March 2, 2021

On time and courteous with all my metal needs great work

A.M.

February 4, 2021

Good products, fast service, and competitive prices.

Sue 608-214-2273

February 4, 2021

I love the quick response that I get, the prices when I don’t need a whole bar of something. Depending on the project, it’s ALOT more economical to use someone who doesn’t require you purchasing a whole sheet or tube! Definitely advantageous to use these guys and they are great to work with! Thank you!

Brad

January 6, 2021

Metal Supermarket has a large variety of material at a reasonable price

M.H.

December 11, 2020

The Loves Park location is literally just down the street from us.
The ease of calling in our order and having it cut to size or pick up full sheet.
Most orders are ready the next day.
The JIT ordering saves us valuable space in our shop.
The staff is friendly and willing to help.

Mike Rogers

December 11, 2020

Good customer service. You can get the part you need same day or sooner.

People who work their care about the business and are a joy to work with!

joe girgenti

December 4, 2020

When I need something done quickly and exactly right the first time I know who to call. Metal Supermarkets helped save my hemp harvest by getting me the expanded metal that I needed within two days.

Steven Cooter

November 4, 2020

I always appreciate to great service. I just don’t like surveys every time I purchase something.

C.C.

September 10, 2020

Product was of good quality. Everything I needed was in stock and the price was reasonable.

A.

September 3, 2020

the quick time and availability of material

September 3, 2020

I appreciated the ability to obtain what I needed quickly even though it was a very small order. It fit my needs perfectly. Thank you!

R.K.

September 3, 2020

Super helpful associates. What we ask for is usually in stock. If not, it’s ordered in in a timely manner. Delivery is affordable.

Pete Robinson

August 16, 2020

Great service the guys know me when I walk in and hand me my order or load it in my truck for me. Rockford metal supermarket is really great on customer service.

M.

August 5, 2020

Fast service. The Loves Park team has bailed me out several times. They have cut and prepped material within 20 minutes of a phone call.

S.K.

August 5, 2020

Metal Supermarket has always been there for me thanks for everything [FIRST NAME REMOVED] from KcraftWelding

815-621-0302

July 8, 2020

Great service, quotes were prompt and prices were very good. Will be using their service again. Newberg masonry

R.A.

June 3, 2020

I get what I need quick

D.

May 4, 2020

Great service very prompt!!

M.S.

April 6, 2020

Your whole team rocks! Mikes Metal and Rock Vegas Events appreciates all of you!

R.

April 4, 2020

So far the only problem is shipping, it’s a little high.

A.

April 3, 2020

Price, speed of filling orders, how nice and accommodating everyone is at the Rockford store. They have saved my butt many times when I need something in a hurry

J.G.

February 5, 2020

The People!

M.

January 9, 2020

I love the customer service and quick quoting.

December 12, 2019

Good price, easy pick up.

D.R.

November 5, 2019

Easy process all the way through.

A.P.

October 12, 2019

Quick and easy.

J.D.

October 7, 2019

Metal Supermarkets usually has product in stock and can have it delivered the next day. The service that we get is very good.

Karen 871-2966 Jacks Cell

October 7, 2019

I always receive my material fast and at the correct size. I highly recommend Metal Supermarkets of Rockford!!

Karen Becker
Precision Masters

P.B.

September 16, 2019

I like there quick turn around on my orders my customers often give me a small turn around time on my jobs

M.S.

September 10, 2019

JP and Stephen are always eager to help and super professional towards me whenever I come in.

G.V.V.

August 7, 2019

99% of the time I need material they have it on hand.

M.

August 7, 2019

Can do attitude from the office to the shop floor——- Even in the heat of summer.

B.

August 7, 2019

faster quote returns.

M.

July 5, 2019

Willingness to find products or at least to offer substitutes.

Charles

June 12, 2019

Reasonably priced, big inventory and fast service. We pick up all items we purchase. The money we save on shipping far exceeds our cost to pick our metal up.

M.

June 6, 2019

Immediate quotes. Staff moves mountains to help when items are needed right away, even within an hour.

Tim

May 8, 2019

The staff at metal supermarket, always greet me with a smile and are very willing to help.

R.P.

May 8, 2019

Full complement of material available with great service.

Mike Crandall

April 10, 2019

Breath of products available, lead and response time and professional staff.

J.G.

April 9, 2019

Greatvservice

T.P.

February 8, 2019

We find everything we need in odd sizes and different metals that we need in a hurry.

B.

February 7, 2019

availability of variety

P.B.

February 11, 2019

I’d like to.see cheaper material prices

Myron

January 6, 2019

I appreciate the “CAN DO” attitude and the patience the office takes to explain things to me as I am not familiar with all the terminology on the metal side of it.
The guys on the floor are the BEST. Always upbeat and accurate with the dimensions.
Myron
Furniture Maker

B.

January 4, 2019

Look

S.

December 6, 2018

Price were reasonable, service and delivery was great!

Charles

December 6, 2018

You always have what I need. Its great to have business that I can count on for material when I need it.

Customer service is great.

B.H.

December 6, 2018

Fast

Glenn

November 12, 2018

Metal Supermarkets Rockford is always quick to quote and have what I need ready even with short notice. The staff is always courteous and friendly and I appreciate having them in the area.

S.

October 10, 2018

Great customer service!

B.O.J.

October 10, 2018

Cost, Dependability

B.C.

October 9, 2018

I already have.

T.

September 17, 2018

always have what we need when we need it and at a competitive price

815-218-0852

September 8, 2018

Ease of getting something you can’t get at a box store.

J.G.

September 7, 2018

Good selection and Great Service. Thanks

Ted Peterson

August 10, 2018

Very easy to work with and has just about any item we need or can get it fast.

M.

July 16, 2018

people out on the floor are awesome!

Phillip Bates

July 10, 2018

Quick turn around most of my customers operate just in time . So that’s a plus

P.O.D.

July 10, 2018

Lower prices. Everything else is good.

M.H.

July 9, 2018

Delivered quickly. Friendly customer service.

Bob Carlson

June 14, 2018

Quick response times, fair pricing and if in stock almost immediate response to needs.

H.B.

June 14, 2018

Fast and convenient at a fair price

Bob Moore

May 10, 2018

They have and can get product to you faster than most. Location at the North end of town is great. The employees are helpful to guide you to what they provide wether your a business owner or the public looking for product. Method Molds Inc.

Frank

May 9, 2018

Nick was very helpful with recommending the correct products for the project. He was very polite and knowledgeable. A very pleasant experience overall.

M.B.

April 10, 2018

low cost, great sevice

P.S.

March 7, 2018

very friendly and very helpful

W.

February 7, 2018

able to find products needed

B.

January 15, 2018

A little faster quote response.

M.

January 8, 2018

Good price and variety. Great customer service

J.C.

December 15, 2017

very friendly fast service

T.W.

December 15, 2017

We LOVE Metal Supermarkets because the staff is so nice and very helpful!
They are quite knowledgeable about their business, too!
We are always satisfied with the quality of products that we purchase there.
They never turn us away, no matter how small our need, or project is.
Thank You, Metal Supermarkets!

W.W.L.

November 22, 2017

The speed, selection and local availability make Metals Supermarket the go to for small shops and prototypers. They have become an indespensable resource for our diem over the last few years and we look forward to working with them on future projects.
Vincent Latkowski
[NAME REMOVED]

Bob Carlson

November 21, 2017

Most of the product I need is in stock, if not the Metal Supermarket team gets it in-house quickly.
Pricing is competitive in most cases.

K.

October 17, 2017

Price and availability

N.S.

October 17, 2017

Promptness is getting us quotes. Always willing to get pieces cut and ready for us to pick up the next morning. Chris is always polite, helpful with suggestions of additional options to get what we need in a timely manner and knowledgeable of your inventory.

T.P.

October 7, 2017

We like the fact that we can find specialty metals and sizes very quickly.

Myron

October 5, 2017

Small or large orders I get the same courteous service. And that goes for both office and shop !!!
Very much a “can do” attitude
Very quick turn-around on orders that need fabrication
Recommended a fabricator who did an excellent job on a project and will be used again

Derek Krumwiede

October 5, 2017

Fast shipping and great prices on small orders. Friendly and accurate personnel, ordering was a breeze.

G.L.

September 13, 2017

Metal Supermarkets has been able to meet all of our material requests in a very professional manner.

A.M.

September 9, 2017

Quick response and no minimum order.

Tony Pondelick

August 13, 2017

GREATE PEOPLE TO WORK WITH

TONY

A.

August 7, 2017

Promptness in getting my request for quotes to me. Usually the products I need are in stock or have only a 1-2 day lead time. Customer service person is very knowledgeable about your products and can assist me in assuring I order the proper items I need.

A.P.

August 7, 2017

Calls are not always received when order is completed and ready for pick-up.

B.

August 7, 2017

Fast and Friendly

G.V.V.

August 7, 2017

It’s nice to be able to buy just the material you need for the job.

M.C.

August 8, 2017

You have always provided our material needs in a very timely manner at a good price.

M.

June 12, 2017

People here are friendly and knowledgeable. Prices are quite reasonable.

Karen 871-2966 Jacks Cell

June 8, 2017

Friendly quick service!!

B.

June 8, 2017

the ability to get a variety of metal types in small quantities in a reasonable time frame and cost.

Mohamed

June 8, 2017

Quality , Great customer service

P.B.

May 12, 2017

quick turn around . I do feel who handles the order does havea impact on how its handled and how fast

J.

May 11, 2017

Quote all requests with delivered pricing.

S.K.

May 5, 2017

Metal Supermarket has always met my steel needs with up most courtesy and professionalism. Hands off to the people at Metal Supermarket [NAME REMOVED] at Kcraft Welding & Woodworking

G.D.

May 4, 2017

Fast delivery and quick pricing

A.P.

May 4, 2017

Great service, and you have what I nedd

B.C.

May 4, 2017

Excellent customer service and knowledge of different products.. If product not in stock it is ordered with quick turn-around.

Heath Alberts

April 12, 2017

Chris Meinung is the sort of employee >I< like to hire. He's clear, concise, conscientious, and treats me better than I probably deserve some days. The product offering is robust enough to fit the majority of my needs, and the lead time and quality of the cuts are there. Pricing is the big issue for me. Most of my vendors have taken an aggressive 'big picture' view of my needs, and have chosen to modify their pricing strata accordingly. Sadly, this prevents much of my work from reaching you at the moment - I may simply not meet your business model's criteria for target customers, which is completely understandable.

A.

April 12, 2017

good products and services at a fair price………

S.C.

April 7, 2017

Fast, friendly service

K.

April 6, 2017

The ability to obtain non-stock sizes and small order quantities within a short time-frame. Fair pricing. Friendly, helpful staff.

K.T.

April 6, 2017

You get my orders done asap

R.

April 5, 2017

Decent prices…great staff at Rockford il location.

J.L.

January 11, 2017

Quick responses and good selection

G.L.

January 5, 2017

Always been able to meet whatever metal needs I may have. Always handled everything in a timely professional manner.

Garret Van Vleet

December 14, 2016

Great company Great sales people

B.

June 8, 2017

Material is sometimes in rough condition or rusty.

S.P.

November 8, 2016

FAST SERVICE

Karen 871-2966 Jacks Cell

November 8, 2016

The service is terrific!!

K.W.

November 8, 2016

Large Selection of materials and sizes with no minimums.

G.D.

October 19, 2016

Quick service and some material sizes I can not get at other metal suppliers

T.

October 13, 2016

Fair prices,good customer service,quick turn around.

Mick

October 13, 2016

HI NICK,
I asked my boss to see if he had ordered from your company recently and he said he had purchased some aluminum. He said he will order from your company in the future when the need arises. I hope this helps.

Have a good day Nick

Judy

September 22, 2016

AVAILABILITY

G.

September 22, 2016

Pricing is fair, stock is good & the Rockford operation has been excellent in responding to our “we need it right now!” situations.

A.

September 15, 2016

No B.S., good pricing and just plain old great service.

Garret Van Vleet

June 9, 2016

You always can get the materials need to keep the jobs moving through my shop for complication.

Scott Kaufman

June 9, 2016

freindly and polite customer service always on the ball to provide me with all my steel needs no matter what my need is.Apreciate everything the guys at metal supermarket has done from ordering steel to pickup. Kcraft Welding & Woodworking

Charles Farnham

June 9, 2016

Metal at my fingertips on the daily. Awesome shop that does what it takes.

J.L.

May 12, 2016

Convenient location, quick response times to orders

S.

May 12, 2016

Great service

Steven Cooter

May 5, 2016

Everything !

T.

April 7, 2016

The item I get is in good condition with a good surface finish, no nicks or dings. could be packed a little better,by the time it gets to N.C. sometimes the package is torn and some of the contents showing. UPS is rough handling.

K.

March 14, 2016

convenience and fast response

A.

March 9, 2016

Price and quick turn around.

J.L.

March 7, 2016

Quick reaction time and good prices

Gary

March 6, 2016

Easy ordering ,Easy pick up.Usually meet our needs in one call.

M.K.

March 6, 2016

respond request for quote more sooner faster service good though, Thank you

Charles Hawkins

March 6, 2016

service

G.D.

February 9, 2016

Fast qouting time and delivery

Gregg Scott

February 9, 2016

Availability of various types & sizes of materials

Garret Van Vleet

December 14, 2015

Quick service, usually have every thing in stock

K.

December 12, 2015

Short lead times; courteous employees

K.

December 12, 2015

Chris and Nick are awesome. I like that I can call and get a quote on material right then.

C.F.

December 6, 2015

They are fast! If i need an order of material to get a emergency repair job going. Nick and his crew always take care of me. [FIRST NAME REMOVED] @ Premo Industries

D.G.

November 4, 2015

knowledge,service,price

B.

November 4, 2015

Ease of ordering, cost

Steven Cooter

November 4, 2015

Very happy with selections,staff and service provided.

D.M.

November 4, 2015

Response time, Delivery, Availability & Cost of Products

M.R.

October 7, 2015

WE ALWAYS GET TOP OF THE LINE SERVICE WHEN WE BUY FROM YOU. I USE E-MAILS 98% OF THE TIME. I TYPICALLY GO WITH WHOEVER GIVES ME THE QUOTE FIRST. FYI I DO NOT HAVE TIME TO WAIT FOR QUOTES.
THAT IS JUST THE WAY IT IS OVER HERE.

S.

October 6, 2015

I am speaking for our operations manager, but I know he likes that he can buy just one piece of something that he needs. Your local is a plus and pricing seems reasonable.

M.

October 6, 2015

Good service ,will cut steel wile you wait. I can buy pre cut steel or find drops for one off parts or pro types.

M.S.

September 21, 2015

Walked in off the the street with no idea how your system worked, and was greeted by friendly and helpful people that got me what I needed at a great price.

H.

September 10, 2015

good customer service, sensible pricing, quick ship

R.

September 3, 2015

Timely and great service

Tony Pondelick

September 3, 2015

YOU A GREAT SERVICE FOR ANY SIZE COMPANY I HAVE BEEN DOING BUSINESS WITH FRIST METAL EXPRESS
AND NOW WITH METAL SUPPERMARKET FOR I THINK CLOSE TO 30 YEARS

THANK YOU
CNC CENTRAL INC.
TONY PONDELICK

B.

August 7, 2015

Prompt & friendly service

A.

August 5, 2015

Great pricing. Small orders OK. Great service and delivery.

B.M.

August 5, 2015

Fast,close, helpful.

H.A.

July 6, 2015

Chris Meinung is the sort of salesperson that one seldom finds – friendly, knowlegible, and intuitive – and willing to do what it takes to make my needs met.

Matthew Cox

July 3, 2015

Friendly office staff, knowledgeable guys in the shop always help me with my metal projects. I shop there a lot and plan to continue.

Charles Farnham

June 3, 2015

I have done business with Nick and his crew at Metals Supermarket since they opened the location in Rockford. Quality materials in record time everytime. I recommend them to everyone from artist friends looking for some steel to neighboring machine shops in my area as they have always taken great care of me. Charles Farnham @ Premo Industries, Inc.

Chief Motor Sports

June 2, 2015

Local very friendly and accommodating staff.

T.P.

May 19, 2015

You have specialty steel items and quantities of different types of steel items that we need.

B.C.

May 12, 2015

GOOD PRICES AND FAST SERVICE

Ron Phillips

May 11, 2015

fast, and lots to choose from metals

P.B.

May 5, 2015

fast turn around

S.K.

May 5, 2015

good quality product with pro people that get me my steel quickly

G.V.V.

April 14, 2015

You have the material on had, you cut it to size and ship the same day.

L.

April 14, 2015

Service is fast. Customer service is very helpful.

B.

April 7, 2015

Access to all kinds of materials quickly

S.C.

April 7, 2015

Very satisfied !

S.

March 11, 2015

Great service

J.L.

March 11, 2015

Convenient, competitive pricing, great customer service.

T.S.

March 4, 2015

Your service is wonderful. No issue with quality.

Tom Thome

March 4, 2015

Customer service and turn around time is excellent!

T.R.

February 6, 2015

Easy to work with. Large selection of materials. Fast turn around.

R.

February 6, 2015

Quick response

B.

January 8, 2015

Always prompt and accurate

T.T.

December 6, 2014

The guys at the loves park facility are very friendly and accommodating. I typically order everything last minute as I design products and they always take care of my order asap regardless of how big or small.

H.A.

December 3, 2014

Chris Meinung is the sort of person I always look to hire – he has a head on his shoulders, and is always willing to do what it takes to satisfy the customer, while providing across-the-board value and understanding on a personal level.

Charles Farnham

November 5, 2014

They cut what you need when you need it at fair prices.

B.C.

October 9, 2014

FAST AND CONVENIENT

L.

October 9, 2014

PROMPT & EXCELLENT SERVICE

M.I.

October 9, 2014

Very good service, any metal I need you guys have it…..

B.

October 9, 2014

Prompt attention and having a place to get cut pieces of a variety of materials

Dan Noe

October 9, 2014

Great feed back on what you can get for our needs.

G.

October 7, 2014

Very quick turn around. Prices are good.

Matt

October 3, 2014

The entire crew at Metal Supermarkets are on their game. Problems will occasionally still happen, and they are taken care of immediately.

Norm

October 3, 2014

Custom sizes.

M.K.

October 3, 2014

Every things are good

Ds Marine

September 5, 2014

Your Helpfulness with availability & Cost

Steven Cooter

September 4, 2014

I am very satisfied with your products and services. I always receive excellent service from your friendly and helpful staff. I would not hesitate to recomend your company.

Bob Moore

August 18, 2014

All the workers are very friendly and helpful.

R.F.

August 16, 2014

Easy and quick to get most material

Heather Bohn

August 16, 2014

Ease in ordering, 100% customer satisfaction and quality.

B.

August 6, 2014

Orders are always filled promptly

A.

July 3, 2014

reasonable pricing and prompt service.

M.

July 3, 2014

Variety of material and ability to see it as I am a bit of a novice and need to see the material.
Speed of getting order processed

J.S.

June 4, 2014

As a Stainless & Alloy Steel Supplier Metal Supermarket has good Service & Quality Matl Thanx [FIRST NAME REMOVED] (Owner of Sterling Mfg)

Tony Pondelick

April 8, 2014

THEY ARE THERE WHEN YOU NEED, JUST A CUT OFF AND RIGHT NOW SERVICE! I HAVE BEEN USEING
THEM FOR MORE THEN 11 YEARS

Tony Pondelick
CNC CENTRAL INC
LOVES PARK IL

S.K.

April 2, 2014

staff goes above the call of duty to get me my order

B.C.

March 13, 2014

CUSTOMER SERVICE AND FAST DELIVERY

Garret Van Vleet

March 13, 2014

Fast,easy,can get the right amount of material you need.

L.

March 13, 2014

treats customers good, accommodating and friendly. Customer service is excellent.

Karla

March 7, 2014

Quick responses to RFQ’S, good prices and delivery.

Charles Farnham

March 7, 2014

I need material …they supply it.

B.

March 7, 2014

quick response and inventory availability.

Matt

March 6, 2014

Product: I never get terrible offshore material and it’s in generally good condition
Services: Nick, Chris, Nicole and everyone else I’ve ever dealt with has gone above and beyond for me, and have always been very pleasant to speak to.

P.B.

March 4, 2014

simplicity and quick turn around

D.P.

March 4, 2014

it’s the closest place

M.J.

February 4, 2014

The sales team really knows their stuff and they are excellent at making sure they understand your needs and find a way to provide the best value.

C.S.

January 8, 2014

Very nice folks working there and good price compared to other metal distributors in my area.

Steven Cooter

January 3, 2014

I have been able to purchase everything I need from your store in Machesney Park. The friendly service has always been excellent.

S.

January 3, 2014

convenience & customer service!

Ds Marine

December 6, 2013

Availablity
Price.
Expediting of services

D & S Marine Inc.
Bob Shuga Jr.
President (contact)

A.

December 5, 2013

carry more tool steel selections…..

L.

November 14, 2013

Fast service and immediate assistance from customer service.

M.I.

November 11, 2013

All products are exelent! great quality

L.J.

November 11, 2013

Quck response and easy to work with.

K.

November 8, 2013

Good service with competitive pricing. Good stock levels.

Matt

November 7, 2013

Nick is one of the best business owners I’ve ever dealt with. He listens to feedback, good or bad, and immediately implements changes to make my dealings with them easier. I’m not a huge customer (spent about $25,000 this year to date), but I get treated like their biggest customer. Prices are good, packaging is good, cut sizes are generally good with a few hickups that get corrected immediately. My sales rep is Chris, who along with Nick, is very personable and always goes the extra mile for me. I’m in California and take a big hit on shipping all of this material, but it always beats dealing with anyone even remotely local to me.
– Matt Rogers
Owner, RFR Custom Fab

K.W.

November 7, 2013

The wide selection of material you stock.

Heather Bohn

September 26, 2013

Excellent customer service, fast return time on orders, and superior industrial-strength products.

Gideon

September 26, 2013

Fast delivery, quick quote , very nice people

H.

September 26, 2013

Fair pricing, friendly sales people, fast service

Bill Hamrick

July 31, 2013

Nick
Yes, we would recommend you. We have recommend you. When we call up,who ever answers the phone is always friendly and helpful. When you say material will show up, it does. Prices are good. Always helpful in finding material if you do not have it,and getting it to us at a good price.
Nick we do not go any where else for material, you are it.
Thanks to all up there, and tell everyone Hello from us.

Thank you from Debbie and Bill Hamrick
Integrity Machining Inc.

Bob Moore

July 31, 2013

Fast survice and close location.

A.

July 30, 2013

ON TIME

B.

July 30, 2013

Ease of ordering and the material gets here quickly