See what our customers are saying about our Windsor Store

M.C.

excellent and prompt service very satisfied

J.A.

You have what i want and i dont have to order more than i need.

G.B.

Very professional and knowledgeable.

M.F.

Great service

J.P.

service was excellent employees very helpful and friendly

C.K.

Friendly, knowledgeable, and helpful staff.
“See you soon!” attitude!

B.M.

I liked the precut section options for a DIY projects. Much better options than big box stores

D.H.

Customer service is awesome.

R.A.

Very good customer service
Very clean and tidy steel storage
Steel was spread out and organized

S.D.

great service and pricing was very competitive

J.M.

Excellent Service, Friendly and Helpful.

J.D.

Great customer service, good prices. A lot of inventory on hand and a very large selection. No pressure from the sales people either. Don’t have to deal with a person telling you a price only, they can show you. I like it. Wish I started going years earlier as opposed to buying from process auto or Canadian Tire etc.

J.B.

Knowledgeable and Friendly staff, excellent service, clean and organized racking of material, good choice of material/products, fast delivery.

D.B.

Speed of service and the ability to purchase only what I need

M.T.

Great service. Had the stock l needed.

F.C.

Good prices and great service.

D.C.

Friendly and fast service , great location!!

C.B.

I like the custom metal cutting and friendly, knowledgeable staff

R.B.

I like walking in and grabbing random lengths off the drop rack

M.D.

Friendly staff and good service

C.E.

The metal I needed was in stock and wa sable to be cut to size immediately! Incredible service!

W.S.

Large selection of stock, good prices and the option of having stock cut to size

R.M.

very pleasant people on the phone and in the store, i would definitely recommend to anyone. they knew what i was needing and were able to direct me to what i really needed for the job i was doing.

P.G.

Clean shop, product well displayed, friendly service, quick response, reasonable prices.

K.S.

Good product and good service

A.W.

Location, availability, price, service.

H.S.

Very helpful!

D.M.

Fast, easy and convenient service. Also prompt service.
And they fulfill your exact needs.

R.G.

Quick response to my needs

T.D.

Good

R.C.

Selection, knowledge, pricing and convenience.

R.I.

Friendly service, clean steel

A.A.

Very quick and they discussed different options (cost wise ) .First time there and they made me feel like that I was a steady customer.

F.F.

Very curious staff.

G.V.

Convenient location and excellent service

M.K.

Purchase went seamless, great customer service.

S.B.

Excellent service!!!!

J.G.

i have already referred a friend. I like the service at the counter and willingess to help me out.

M.M.

Your staff made it easy to buy. They walked me through the sales floor and even offered a pre cut piece that saved me money.

On top of that they cut it to how i needed it.

Ive recommended the store already and will do so again if someone asks.

J.M.

great customer service.
fast turn around for product.
clean work environment.

R.S.

great products at reasonable price.

T.G.

Quick turn around.
Inventory levels.

R.M.

Good stock, easy to buy. Proces seem high but then again I dont buy metal much so thats why it isnt much of a complaint.

D.C.

I can get a quick and easy

A.S.

Good customer service.

A.C.

Prompt service with a focus on customer satisfaction, while presenting an efficient and professional workplace.

R.R.

Like how you don’t have to buy full lengths.

J.S.

Cool store! Would recommend. Got a piece of metal quick and fairly priced.

G.J.

Great common metals available on site in quantity that suits your needs. Other non-typical sizes/quantities can be obtained in a timely manner.
Great friendly service.

J.M.

This is a fantastic company that provides great customer support from the beginning to the end of the process. I recommend them to everyone.

R.J.

Everything !

A.M.

Prompt and reasonably priced.

P.B.

Great service, friendly and most important of product is not in stock, they will get it for you.

Y.B.

Very friendly stuff

T.S.

Convenient

S.H.

I only had 2 small pieces cut so far and i am planning to come back for more larger pieces.
Staff very friendly and helpful and was an enjoyable experience.

R.H.

I made an inquiry and got a prompt response. You had what I needed, and it was available immediately at a price I was happy with.

What’s not to like? 🙂

G.L.

Friendly fast service

S.C.

I have dealt with Metal Supermarkets for years in Kitchener Ont. So glad to get to do business with them in Windsor Ontario.

J.B.

You are always able to facilitate quick orders.
Whenever I have ordered from you, I can usually send someone to pick it up the same day!

D.B.

Very good services answered all questions and got back to me very quick with the quote. Product was on time.

T.S.

Would be nice if you had a bender on site

B.B.

Quality products at a reasonable price. Excellent customer service

B.L.

Friendly salesperson, (the manager). Got exactly what I asked for, the shop guy even carried thr product out to the car.

R.B.

No B S, simple straight foreword help & service.

P.M.

very helpful sales people

B.K.

Better prices and selection than other local suppliers

L.B.

Very pleased all around price product and service thanks

L.C.

Quick, pleasant, ease of shopping

A.M.

Your eagerness to secure new customers by offering competitive prices

Quick delivery

Quick RFQ replies

B.D.

Fast , friendly service

D.O.

I liked your extensive selection of materials and the knowledge and excellent customer service. I will definitely use your services again and will tell all my friends, if your looking metal products your business is the one to go to.

J.H.

The staff are great, the prices are very competitive and product comes in quickly.

T.O.

Fast and friendly service

M.M.

Local, friendly supplier with reasonable prices.

L.F.

Excellent service and sales

F.T.

Service was excellent

P.B.

Quick and friendly service. Any quantity.

T.G.

You have a variety of metal products or you can get them in. You don’t look for a business account in order to sell to a person.

M.M.

You had what I needed

R.V.

Availability of countless profiles, courteous service for a novice fabricator and a neat & tidy shop

B.K.

Helpful staff

A.G.

Cost

R.T.

Quick friendly service

M.B.

Great, friendly service. Very convenient business model for low volume orders.

E.P.

The product is doing great now holding the weight of roughly 15,000 gallons of pool water in perfectly fixing a blowout on our above ground pool wall. It’s the service that blew me away. First, I walked into the shop and the owner Tom is washing the floors in an already spotless facility. He greets me at the door introducing me to his workers and showing me around the place. Then they listened to what I needed fixed, which was replacing a section of an above ground pool wall and found the best product to do the job and then gave it to me at a great price. As staff rang me up, Tom talked to me and my autistic son about my son’s first baseball game he were going to that morning in the miracle league for children with disabilities. He then gave my son a brand new hat to wear and then asked if I would like to bring my son to a Detroit Tigers game the following day. He gave me four tickets on the spot, we chatted a bit more and he thanked me for coming in and bringing my son to meet him. As he wished my son good luck on his first game, he walked us out to the parking lot and had staff already on there way to my car loading it up for me. Even without the extremely kind gesture of free baseball tickets, it was still a great experience. Im just a dad who spent under $100 there trying to fix my sons pool and Tom along with his staff treated me like I was a million dollar contract. I’ve never experienced customer service like this. I told anybody that would listen about the great experience and can’t wait till I need metal again to go back to Toms branch of Metal Supermarkets.

P.P.

FAst efficient

L.A.

Finally found a supplier that will work with hobbyists as well as large scale buyers. Prices are reasonable and will cut to order if needed.

C.O.D.

Easy access. Convenient and many items stock

T.O.

It was easy to deal with and willing to help get what I needed

D.S.

Variety of metals and Tom K service

A.H.

Service and price

H.D.

Quick response

G.G.

good variety of metals, do not have to buy full lengths, walk-ins are served quickly.

M.H.

Friendly staff, good price.

R.P.

Great service

B.B.

I went in to check out what they had.
i was treated like they wanted me to be there, not interrupting them etc.
I needed a small piece of metal for an improvement I was doing , being able to purchase just a section of material instead of a complete length allowed me to do this.
They were more then happy to make the cut for such a small purchase.
I know now what word of mouth advertising means, I have told a bunch of people of my experiences at this store
Of course I have been back

A.M.

Customer service was excellent. Nice to talk to someone as knowledgeable about metal as myself.

A.G.

Very good

T.R.

Friendly, good product ,fair price!

R.B.

Friendly fast knowledgeable made you feel happy

C.T.

When you need a small pieces of material

J.W.

Fast, convenient and economical. Good service too.

P.

Their honesty and quality in their work.

N.R.

MSM is the greatest!

D.M.

Add some extra services like bending .
Add a little bit of heat duct type stock

H.B.

your friendly srvice

K.R.

you have what i need

D.G.

The best part about you services has to be Tom Kaschalk. “Tom is a Legend, and his saga and his story is just that. Tom Kaschalk, we all have to tip our hat to him. Because he made metal available to guys like me.”

B.W.

Good service and good prices. They treat everybody the same, whether I’m buying one piece of steel or a trailer load full.

N.R.

Prompt

G.C.

I really appreciated the service they provided

M.L.

You guys are good and knows what you are talking about see you soon have a good weekend

P.C.

Right on the money

K.G.

Very friendly and knowledgeable staff. Clean shop, with good products. The brass I ordered came in within a couple of days.
Glad you guys are here in Windsor

D.M.

Clean, variety of inventory, quick turnaround and very helpful and friendly salesman!

K.R.

Great

J.F.

friendly, fast, and reasonable pricing.

R.H.

The customer service was stellar when I was looking for specific materials. Quotes were also returned promptly and material cuts were really fast and accurate. I will return soon for more materials.

E.C.

Able to get small quantities

R.R.

Awsom

J.S.

Fast service, flexible on product sizes

D.G.

I only needed one piece. The staff was friendly got me the piece I needed cut and ready in no time. They have a good selection. The only buy what you need no min help me reduce cost and waste

M.H.

The service and professionalism was fantastic. I called for some custom cutting of aluminum and a phone call came back saying my pieces were ready within the hour. Will definitely go back.

D.R.

I got just what was needed. Thanks

B.R.

Extremely friendly and quick service!!

N.W.

The buying experience was exceptional.

After a substandard product was presented and rejected.

The owner personally followed up and provided an excellent product.

M.K.

Great customer service pay only for what I need.

A.P.

Good prices, great service

J.D.

Great staff and prices

D.G.

Prompt and knowledgeable staff.

D.G.

clean and organized fast service

T.D.

Service was fast, efficient and friendly.

M.S.C.

They are very accommodating and helpful personnel

R.A.

Great staff! My order was quick delivery and at a reasonable prices.

E.B.

Efficient service and friendly staff.

P.M.

Got what I needed

B.D.

Very good service and price.

N.K.

fast, convienent, friendly!

E.C.

The staff are knowledgeable, courteous and always ready to help.

L.A.C.

Great team, very responsive!