Home Windsor Reviews See what our customers are saying about our Windsor Store 2841 Walker Road, Windsor, N8W 3R2 5 Star Rating - 141 reviews Powered by Listen 360 M.C. November 15, 2023 excellent and prompt service very satisfied J.A. November 10, 2023 You have what i want and i dont have to order more than i need. G.B. November 9, 2023 Very professional and knowledgeable. M.F. November 8, 2023 Great service J.P. November 8, 2023 service was excellent employees very helpful and friendly C.K. November 8, 2023 Friendly, knowledgeable, and helpful staff. “See you soon!” attitude! B.M. November 8, 2023 I liked the precut section options for a DIY projects. Much better options than big box stores D.H. November 8, 2023 Customer service is awesome. R.A. November 8, 2023 Very good customer service Very clean and tidy steel storage Steel was spread out and organized S.D. November 8, 2023 great service and pricing was very competitive J.M. November 8, 2023 Excellent Service, Friendly and Helpful. J.D. November 8, 2023 Great customer service, good prices. A lot of inventory on hand and a very large selection. No pressure from the sales people either. Don’t have to deal with a person telling you a price only, they can show you. I like it. Wish I started going years earlier as opposed to buying from process auto or Canadian Tire etc. J.B. November 8, 2023 Knowledgeable and Friendly staff, excellent service, clean and organized racking of material, good choice of material/products, fast delivery. D.B. November 8, 2023 Speed of service and the ability to purchase only what I need M.T. October 12, 2023 Great service. Had the stock l needed. F.C. October 12, 2023 Good prices and great service. D.C. October 12, 2023 Friendly and fast service , great location!! C.B. October 9, 2023 I like the custom metal cutting and friendly, knowledgeable staff R.B. October 7, 2023 I like walking in and grabbing random lengths off the drop rack M.D. October 6, 2023 Friendly staff and good service C.E. October 5, 2023 The metal I needed was in stock and wa sable to be cut to size immediately! Incredible service! W.S. October 5, 2023 Large selection of stock, good prices and the option of having stock cut to size R.M. October 5, 2023 very pleasant people on the phone and in the store, i would definitely recommend to anyone. they knew what i was needing and were able to direct me to what i really needed for the job i was doing. P.G. October 5, 2023 Clean shop, product well displayed, friendly service, quick response, reasonable prices. K.S. October 5, 2023 Good product and good service A.W. October 5, 2023 Location, availability, price, service. H.S. October 5, 2023 Very helpful! D.M. September 20, 2023 Fast, easy and convenient service. Also prompt service. And they fulfill your exact needs. R.G. September 19, 2023 Quick response to my needs T.D. September 19, 2023 Good R.C. September 15, 2023 Selection, knowledge, pricing and convenience. R.I. September 13, 2023 Friendly service, clean steel A.A. September 13, 2023 Very quick and they discussed different options (cost wise ) .First time there and they made me feel like that I was a steady customer. F.F. September 13, 2023 Very curious staff. G.V. September 12, 2023 Convenient location and excellent service M.K. September 12, 2023 Purchase went seamless, great customer service. S.B. September 12, 2023 Excellent service!!!! J.G. September 12, 2023 i have already referred a friend. I like the service at the counter and willingess to help me out. M.M. September 12, 2023 Your staff made it easy to buy. They walked me through the sales floor and even offered a pre cut piece that saved me money. On top of that they cut it to how i needed it. Ive recommended the store already and will do so again if someone asks. J.M. September 12, 2023 great customer service. fast turn around for product. clean work environment. R.S. September 12, 2023 great products at reasonable price. T.G. September 12, 2023 Quick turn around. Inventory levels. R.M. September 12, 2023 Good stock, easy to buy. Proces seem high but then again I dont buy metal much so thats why it isnt much of a complaint. D.C. September 12, 2023 I can get a quick and easy A.S. September 12, 2023 Good customer service. A.C. August 11, 2023 Prompt service with a focus on customer satisfaction, while presenting an efficient and professional workplace. R.R. August 10, 2023 Like how you don’t have to buy full lengths. J.S. August 10, 2023 Cool store! Would recommend. Got a piece of metal quick and fairly priced. G.J. August 8, 2023 Great common metals available on site in quantity that suits your needs. Other non-typical sizes/quantities can be obtained in a timely manner. Great friendly service. J.M. August 3, 2023 This is a fantastic company that provides great customer support from the beginning to the end of the process. I recommend them to everyone. R.J. August 3, 2023 Everything ! A.M. August 3, 2023 Prompt and reasonably priced. P.B. August 3, 2023 Great service, friendly and most important of product is not in stock, they will get it for you. Y.B. August 3, 2023 Very friendly stuff T.S. August 3, 2023 Convenient S.H. August 3, 2023 I only had 2 small pieces cut so far and i am planning to come back for more larger pieces. Staff very friendly and helpful and was an enjoyable experience. R.H. August 3, 2023 I made an inquiry and got a prompt response. You had what I needed, and it was available immediately at a price I was happy with. What’s not to like? 🙂 G.L. August 3, 2023 Friendly fast service S.C. August 3, 2023 I have dealt with Metal Supermarkets for years in Kitchener Ont. So glad to get to do business with them in Windsor Ontario. J.B. August 3, 2023 You are always able to facilitate quick orders. Whenever I have ordered from you, I can usually send someone to pick it up the same day! D.B. August 4, 2023 Very good services answered all questions and got back to me very quick with the quote. Product was on time. T.S. July 15, 2023 Would be nice if you had a bender on site B.B. July 14, 2023 Quality products at a reasonable price. Excellent customer service B.L. July 14, 2023 Friendly salesperson, (the manager). Got exactly what I asked for, the shop guy even carried thr product out to the car. R.B. July 9, 2023 No B S, simple straight foreword help & service. P.M. July 8, 2023 very helpful sales people B.K. July 7, 2023 Better prices and selection than other local suppliers L.B. July 7, 2023 Very pleased all around price product and service thanks L.C. July 7, 2023 Quick, pleasant, ease of shopping A.M. July 7, 2023 Your eagerness to secure new customers by offering competitive prices Quick delivery Quick RFQ replies B.D. July 7, 2023 Fast , friendly service D.O. July 7, 2023 I liked your extensive selection of materials and the knowledge and excellent customer service. I will definitely use your services again and will tell all my friends, if your looking metal products your business is the one to go to. J.H. July 7, 2023 The staff are great, the prices are very competitive and product comes in quickly. T.O. July 7, 2023 Fast and friendly service M.M. July 7, 2023 Local, friendly supplier with reasonable prices. L.F. July 7, 2023 Excellent service and sales F.T. June 14, 2023 Service was excellent P.B. June 13, 2023 Quick and friendly service. Any quantity. T.G. June 13, 2023 You have a variety of metal products or you can get them in. You don’t look for a business account in order to sell to a person. M.M. June 13, 2023 You had what I needed R.V. June 13, 2023 Availability of countless profiles, courteous service for a novice fabricator and a neat & tidy shop B.K. June 13, 2023 Helpful staff A.G. June 10, 2023 Cost R.T. June 8, 2023 Quick friendly service M.B. June 8, 2023 Great, friendly service. Very convenient business model for low volume orders. E.P. June 8, 2023 The product is doing great now holding the weight of roughly 15,000 gallons of pool water in perfectly fixing a blowout on our above ground pool wall. It’s the service that blew me away. First, I walked into the shop and the owner Tom is washing the floors in an already spotless facility. He greets me at the door introducing me to his workers and showing me around the place. Then they listened to what I needed fixed, which was replacing a section of an above ground pool wall and found the best product to do the job and then gave it to me at a great price. As staff rang me up, Tom talked to me and my autistic son about my son’s first baseball game he were going to that morning in the miracle league for children with disabilities. He then gave my son a brand new hat to wear and then asked if I would like to bring my son to a Detroit Tigers game the following day. He gave me four tickets on the spot, we chatted a bit more and he thanked me for coming in and bringing my son to meet him. As he wished my son good luck on his first game, he walked us out to the parking lot and had staff already on there way to my car loading it up for me. Even without the extremely kind gesture of free baseball tickets, it was still a great experience. Im just a dad who spent under $100 there trying to fix my sons pool and Tom along with his staff treated me like I was a million dollar contract. I’ve never experienced customer service like this. I told anybody that would listen about the great experience and can’t wait till I need metal again to go back to Toms branch of Metal Supermarkets. P.P. June 7, 2023 FAst efficient L.A. June 7, 2023 Finally found a supplier that will work with hobbyists as well as large scale buyers. Prices are reasonable and will cut to order if needed. C.O.D. June 6, 2023 Easy access. Convenient and many items stock T.O. June 6, 2023 It was easy to deal with and willing to help get what I needed D.S. June 6, 2023 Variety of metals and Tom K service A.H. June 6, 2023 Service and price H.D. June 6, 2023 Quick response G.G. June 6, 2023 good variety of metals, do not have to buy full lengths, walk-ins are served quickly. M.H. June 6, 2023 Friendly staff, good price. R.P. June 6, 2023 Great service B.B. June 6, 2023 I went in to check out what they had. i was treated like they wanted me to be there, not interrupting them etc. I needed a small piece of metal for an improvement I was doing , being able to purchase just a section of material instead of a complete length allowed me to do this. They were more then happy to make the cut for such a small purchase. I know now what word of mouth advertising means, I have told a bunch of people of my experiences at this store Of course I have been back A.M. June 6, 2023 Customer service was excellent. Nice to talk to someone as knowledgeable about metal as myself. A.G. June 6, 2023 Very good T.R. June 6, 2023 Friendly, good product ,fair price! R.B. June 6, 2023 Friendly fast knowledgeable made you feel happy C.T. June 6, 2023 When you need a small pieces of material J.W. June 6, 2023 Fast, convenient and economical. Good service too. P. June 6, 2023 Their honesty and quality in their work. N.R. May 14, 2023 MSM is the greatest! D.M. May 24, 2023 Add some extra services like bending . Add a little bit of heat duct type stock H.B. May 12, 2023 your friendly srvice K.R. May 11, 2023 you have what i need D.G. May 11, 2023 The best part about you services has to be Tom Kaschalk. “Tom is a Legend, and his saga and his story is just that. Tom Kaschalk, we all have to tip our hat to him. Because he made metal available to guys like me.” B.W. May 11, 2023 Good service and good prices. They treat everybody the same, whether I’m buying one piece of steel or a trailer load full. N.R. May 11, 2023 Prompt G.C. May 5, 2023 I really appreciated the service they provided M.L. May 5, 2023 You guys are good and knows what you are talking about see you soon have a good weekend P.C. May 4, 2023 Right on the money K.G. May 4, 2023 Very friendly and knowledgeable staff. Clean shop, with good products. The brass I ordered came in within a couple of days. Glad you guys are here in Windsor D.M. May 4, 2023 Clean, variety of inventory, quick turnaround and very helpful and friendly salesman! K.R. May 4, 2023 Great J.F. May 4, 2023 friendly, fast, and reasonable pricing. R.H. May 4, 2023 The customer service was stellar when I was looking for specific materials. Quotes were also returned promptly and material cuts were really fast and accurate. I will return soon for more materials. E.C. May 4, 2023 Able to get small quantities R.R. May 4, 2023 Awsom J.S. May 4, 2023 Fast service, flexible on product sizes D.G. May 4, 2023 I only needed one piece. The staff was friendly got me the piece I needed cut and ready in no time. They have a good selection. The only buy what you need no min help me reduce cost and waste M.H. May 4, 2023 The service and professionalism was fantastic. I called for some custom cutting of aluminum and a phone call came back saying my pieces were ready within the hour. Will definitely go back. D.R. May 4, 2023 I got just what was needed. Thanks B.R. May 4, 2023 Extremely friendly and quick service!! N.W. May 4, 2023 The buying experience was exceptional. After a substandard product was presented and rejected. The owner personally followed up and provided an excellent product. M.K. May 4, 2023 Great customer service pay only for what I need. A.P. May 4, 2023 Good prices, great service J.D. May 4, 2023 Great staff and prices D.G. May 4, 2023 Prompt and knowledgeable staff. D.G. May 4, 2023 clean and organized fast service T.D. May 4, 2023 Service was fast, efficient and friendly. M.S.C. April 12, 2023 They are very accommodating and helpful personnel R.A. April 12, 2023 Great staff! My order was quick delivery and at a reasonable prices. E.B. April 11, 2023 Efficient service and friendly staff. P.M. April 11, 2023 Got what I needed B.D. April 11, 2023 Very good service and price. N.K. April 11, 2023 fast, convienent, friendly! E.C. April 11, 2023 The staff are knowledgeable, courteous and always ready to help. L.A.C. April 11, 2023 Great team, very responsive! Load more