Home Nanaimo Reviews See what our customers are saying about our Nanaimo Store 2266 McGarrigle Rd., Unit 1, Nanaimo, V9S 4M6 4.9 Star Rating - 237 reviews Powered by Listen 360 Rod Stacey February 13, 2025 Friendly and professional service. Appreciate that there is no minimum or size of order C.B. January 14, 2025 Fair price and good service T.K. December 6, 2024 Materials that I can find (locally) are only available from Metal Supermarket … & the folks in Nanaimo are very good to deal with. M.T. December 5, 2024 Close and easy L.W. November 7, 2024 Metal J. October 9, 2024 Always super cheerful and informative when I call in an order. Quickly supplies the order and good quality of metal. Ron October 9, 2024 Great service , good product lines !! Ron R.H. October 9, 2024 I was pleased with the product and the price, you saved us time and money, and that is what it is all about ! Paul Skalenda September 10, 2024 Great selection to fill my various needs, and cutting to length so that I don’t have to purchase more than what I need. S. September 10, 2024 Great Neighbor’s. Always Helpful . . July 9, 2024 Always have the metal and staff are so helpful Grant Marshall 250-802-5228 June 13, 2024 Great product and staff Mark April 11, 2024 Good selection of products ,friendly and helpful staff. J. April 11, 2024 Good inventory Neil McClelland February 14, 2024 Fast, friendly, efficient, knowledgeable, great inventory, decent pricing. What else is there? K.Y. February 7, 2024 The ability to have small pieces available for a small, one off job instead of having to buy a whole length of material that you don’t have a use for the remainder. T.D. February 7, 2024 always great to deal with! thank you from Westerra Equipment Steve January 4, 2024 Quick easy great service D.M. January 4, 2024 You consistently have the item we require and dealing with your company is easy. D.T. November 9, 2023 The Nanaimo store is willing to work with me for a satisfying result! J. October 9, 2024 Adam has the best customer service around. He goes above and beyond to make sure every customer is happy and taken care of in a timely fashion. I have already recommended many people to this location. R.M. September 19, 2023 The fact that I can get even a small piece when I need it is very satisfying. I send friends there when they need anything in raw metal. Daryl Knievel July 7, 2023 Great help offer advice and give me what I need every time James Smith June 6, 2023 Variety P.H. May 4, 2023 Nanaimo store very helpful in ordering and cutting the product I needed. Good customer service. Howard Matwick April 11, 2023 Great product, friendly service. E.H. February 7, 2023 quick service M. April 11, 2024 Always have what we need , followed up by great service. J. January 5, 2023 Price R. October 9, 2024 Great guy’s to work with!!! [NAME REMOVED] . . December 2, 2022 Good service and excellent expertise. P.U. September 22, 2022 Just recently had a couple of pieces made in a really short time. Great service. D.T. November 9, 2023 The strength of your business, imho, is in offering the greatest variety of small volume products for folks like me, who are prototyping a lot and need access to a wide variety of materials and sizes. I’m not worried about large volume, as that can be negotiated when moving closer to production. The only improvement that I would suggest is offering a wider variety of associated products, like the extruded t-bar and hardware and some of the more common fasteners (including rivet nuts). Why do I shop with your business? 1. Good stock variety – could be better. A lot of aluminum extrusions can be used in my line of products, and many small manufacturers like myself are not high volume factories. Variety over volume. If you don’t maintain variety, you would see less of me. 2. Access to storage of materials. If you have the stock, I don’t need room in my small facility to store what I may need. You’re still quite a distance from me, but close enough to use bus service to get to and from. Again, keeping at least a small amount of a variety of products means your service is valuable to me. 3. Access to shears for more manageable sizes. I run a 25″ x 25″ CNC machine and have a 24″ brake. I have no room to manage full sheets or lengths of materials, especially as I don’t own a car or truck and depend on a bike with a trailer, or the bus to transport. Being able to buy transportable product sizes is great. Something to consider – are you a metal products supplier, or are you a supplier to makers? If you’re happy and viable as just a supplier of short run metal and your bottom line is good – don’t change. If you want to identify as a place for makers, there are quite a few other products that could be added to your catalogue to provide a more full-service operation, without a lot of overhead. One example would be stocking some select products from Hammond, like their aluminum project boxes. If your regular clients have CNC machines, then there may be a use for 2 colour engraving laminates – it’s hard for me to find good sources for that. I really miss “the old days” when I could go into an electronic parts supply house and have access to a wide variety of products for prototyping and short run production, as well as staff knowledgeable about how to best use the materials! Finally, the fellow I dealt with was friendly and I felt welcome. That wasn’t the case at another of the Metal Supermarket locations. Good service people are your strongest asset! J.B. May 25, 2022 My Lady and I went into Metal Supermarkets Nanaimo today to get some flat stock for our Van seats. We barely made it in before closing but Rob accommodated us regardless. In fact, Rob provided us with one of the best customer experiences we have had in recent memory. He provided us with great advice, was very patient and cut all of our metal perfectly to size. Thank you Rob 😊 G.H. May 12, 2022 Staff are always helpful and friendly. Good product selection. Your store is a valuable resource for DIY’ers like me with small orders and not much background in welding and fabricating. Dilip Bose May 5, 2022 Your products are good & Mr.Adam Mcdonald from your Nanaimo shop has been very helpful & patient with a old man like myself . I have nothing but praise for Metal Supermarkets. Ron December 2, 2022 Great crew great service !!!!! W.L. April 5, 2022 You have a great selection.Great sales poeple Mark January 17, 2023 We use Metal Supermarkets and are happy to refer customers to them as well. Always seem to have what we need big or small and provide fast and friendly service ! Grant Marshall 250-802-5228 June 13, 2024 Great staff, good selection of products Tom Knott December 6, 2024 It took awhile to get the order sorted out & delivery scheduled, And all worked out very well. My only suggestion for better service is that the online directions don’t match up with the roads; I got directed to the alley that doesn’t have a street name. Just a little puzzle … I’ll know the way now for my next order. D. February 9, 2022 you are a Canadian company . January 6, 2022 I Like the ability to get custom cut lengths. The staff is always great to deal with. . . July 9, 2024 Great customer service! Custom cuts! H.M. April 11, 2023 Great staff, great service. Precision Canvas H.T. September 4, 2021 Knowledgeable Sean McIntosh July 10, 2021 I’ve bought metal from the Nanaimo supermarket several times. Have always gotten great customer service and decent prices. My last order was quite large, and and delivered to my site in good time before the start of the project. Thanks guys!! Sean McIntosh Killin’ Time Enterprises. Rod Stacey June 10, 2021 They always have what I need in stock. Always happy and friendly service even through these crazy Covid times when they’ve been so busy Grant Marshall 250-802-5228 February 16, 2022 Good pricing, cut to length services for free, great staff Wendy Houghton April 2, 2021 Was sent a quote through email, I followed up, product ordered. Pick up was easy and friendly! Ron Njootli February 11, 2021 Quality of material and workmanship is top shelf! I felt they went above and beyond my expectations, which is high level. I was very satisfied with our custom order and would highly recommend them. ( Shop on Keating ) Awesome work and great customer service! M. March 9, 2022 Always have what we need, big or small, and combine that with fast and friendly service. Ron April 5, 2022 Great service and supply !!! I.P. November 4, 2020 Quick service Large inventory Friendly staff Gary Richardson October 2, 2020 variety of inventory and quick turnaround M. October 2, 2020 Very friendly service. . August 5, 2020 Service July 8, 2020 Convenient L.G. June 3, 2020 Friendly, efficient, timely J.B. June 3, 2020 It is handy so far good service.. J.F. May 2, 2020 good selection, staff very helpful when you know what you need to do but no idea what to use. C.B. January 14, 2025 Quick easy and affordable H.M. April 13, 2020 Good selection, good service… S.T. April 3, 2020 overall good service and price C. April 3, 2020 Very happy with both your products and service. A.M. April 3, 2020 Good products, great service. Just I wish the prices would be more affordable. Currently, it is x3 more expensive than other local suppliers are offering. Average mild steel price per lb at Metal supermarket is $3,00. Other suppliers are offering for $0.75 per lb. I.T. March 12, 2020 There is always stock and good service K Young February 5, 2020 The convenience of getting small, last minute material orders when you don’t have time to wait for our materials to come in. Also, sometimes it’s a material we don’t usually use and a small amount and not worth having a large crop sitting in our rack with a small likely hood of using it on another job. M. February 5, 2020 Great service. George Markides January 22, 2020 The service and the range of materials. W.B. December 12, 2019 Fast friendly service J. November 12, 2019 You’ll selection i amazing J.B. November 5, 2019 The guys are so knowledgable and easy going. They treat a weekend warrior with the same good attitude as they do the pros! I always have bought my metal for various household projects from Metal Supermarket and always refer you guys to my friends who need metal. Thanks from a satisfied long time customer. . November 5, 2019 I don’t have to buy 10′ lengths to do what ever project i am working on. Neil McClelland February 14, 2024 No minimum order, friendly competent service, competitive prices, wide range of products. What more do you want? Robert Hollingsworth October 6, 2019 Great service and better pricing, Thank you 😉 P.S. September 10, 2024 Good selection – usually friendly and helpful staff. High prices though! J.C. August 13, 2019 It is good to order online and have the exact product ready when needed. Staff at Nanaimo and Langley branches courteous and helpful. B. May 6, 2022 nice guys Frank June 5, 2019 Attention to detail, fast service, always helpful, super friendly staff ! The metal I need is usually in stock if it isn’t, they get it for me fast! J.T. April 16, 2019 Large selection and Great service! April 10, 2019 Better product pricing S.A. April 10, 2019 Great selection of material. Very helpful and friendly staff. M. April 9, 2019 Great service from [NAME REMOVED] Martin Dunsmuir March 4, 2019 Good products + excellent service Rod Stacey February 14, 2019 Good solid service. Great product knowledge. In and out in no time. Adam and crew are super fellas Neil McClelland February 7, 2019 Friendly, accommodating staff, product selection, no minimum order. What’s not to like! Ron E. Kohlruss October 18, 2018 Pleasant, Efficient Service for Products Desirable in Small Quantities G.L. October 9, 2018 The service was fast and my tubing was correct in size and length. Gary Richardson October 9, 2018 I like the wide assortment of materials offered as well as the speed on small one off orders L.F. June 6, 2023 Not much I think you guys are great.Very helpful and patient, good inventory. Prices…well.. not a real steel. 🙂 :):) B.G. September 7, 2018 Friendly and knowledgeable staff. I am a customer for 20 years in Nanaimo Joe Mckee August 4, 2018 Fast, courteous and knowledgeable! Thanks D.W. August 3, 2018 Quick response to emails. Always have a “Plan B” if what we need is not in stock. Good prices H.R. July 20, 2018 i live on Vancouver island having a shop 20 minuets from my door is a huge plus most items are on the shelf A plus. The staff know there metal J. July 16, 2018 Fast, friendly service! Every time! 🙂 M.V. July 16, 2018 Simple fast friendly and easy M. July 9, 2018 Good selection and excellent service. R.S. July 9, 2018 Great products, great staff Ron June 8, 2018 A good friendly crew willing to fix me up with the material I need . Ron M. June 7, 2018 Good variety of stock , good service. D.K. July 7, 2023 the gentleman at the shop knew what they were doing got me the stuff and cut and on my way would totally tell others about your services thanks M.M. April 10, 2018 service and stock J. April 3, 2018 Fast quotes, fast to get my order ready and most important the price was a lot less than Nanaimo Sheet Metal P.S. April 3, 2018 Most always have stock in what I need, or can get it in very quickly John February 10, 2018 Great service and a damn fine staff. Adams OK too L. February 13, 2018 Great knowledge and service! D.D. January 8, 2018 Products were the same as everywhere, but your variety is better than most. What I was really impressed with was the very friendly service I received from a guy named Matt. He was professional, knowledgeable and very courteous. I’ve already recommended the Nanaimo Metal Supermarket to a Metals group I belong to – there was a great response. Thanks [NAME REMOVED] Salt Spring Island Rod Stacey January 8, 2018 Good bunch of guys, last time I was in Adam helped me fix my wiper blades. Adam knows his metal, I know I can always respect his advice when I ask him. Dan Dufault December 8, 2017 Helpful front counter service Helpful back end carry material to vehicle Good price Quick service Keep it up G.R. December 7, 2017 All good Tom Burton December 7, 2017 Staff is very helpful with a good selection of materials. S.S. December 7, 2017 Quick and easy to get what i wanted D.J. December 7, 2017 Can purchase smaller Quantities and always have great variety I.T. November 22, 2017 You have good selection of stock and are prompt when product has to be ordered . November 18, 2017 How about a recycling initiative – maybe in the form of a subsidiary – dealing in used structural steel – help save the planet and profit from your endeavor? T.W. November 15, 2017 Very easy to deal with and fast shipping. Even with shipping costs it’s far cheaper then anything in my area G.G. November 15, 2017 Outstanding customer service. Very helpful people. C.C.I.I. November 15, 2017 Your right around the corner! R.W. October 5, 2017 Reasonable quick and efficient. P.O.C.I.S. September 13, 2017 Great quality, selection and service. Frank September 7, 2017 Always professional and they make a point to have what I need ready for pick up every time I need something in a hurry. You can never control the demands put on you from a customer, and as a fabricator, I get significant demands and last minute changes to designs… I need a supplier I can depend on to be there when I need them most, Metal Supermarkets have always been my first call. Grant Marshall 250-802-5228 September 7, 2017 Diversity of materials, and website layout Bob Hodgson August 13, 2017 Great service and willing to accommodate even for small orders. Ray Matthews September 19, 2023 Great service and reasonable prices. Ron August 7, 2017 Great service and helpful D. June 15, 2017 Convenience and selection C.A. June 9, 2017 Great service, competitive pricing, availability of materials. D.H.G. June 9, 2017 Order was prepared promptly. Cuts were accurate. Some of the stock had quite a bit of surface rust though. M.M. June 8, 2017 Good stocks and great staff attitude A.L. June 8, 2017 It was very well priced , all products were readily available and all associates were very knowledgable and helpful. A.P. June 8, 2017 The staff is friendly and helpful, great experience John May 18, 2017 Great service. Adam and crew go the extra mile to complete all orders on time, every time. Always a pleasure dealing with them A.C. May 18, 2017 Quick service, good prices S.A. April 14, 2017 The fact that there is no minimum order required, enabling me to buy smaller quantities when I need them. Excellent customer service at this branch D.R. April 11, 2017 You have most everything I need B.R. April 8, 2017 Metals are nessesary for many projects, Metal Supermarkets is the only mid-island source with a big selection. April 7, 2017 good stock, quick service L.A.H. March 23, 2017 product not damage or scratched and service is quick and persons are knowledgeable S.S. March 8, 2017 Friendly knowledgeable staff that are willing to go the extra mile to help out. Very impressed with every aspect of the business and will happily give them my business again. C.W. February 27, 2017 It’s convenient for local pick ups and processing Frank February 27, 2017 I like the personal service and the professional attitude when I am dealing with metal supermarkets, If they cannot immediately fulfill my requirements, they go out of their way to find exactly what I am looking for in very Short timelines. This is what makes me a permanent customer. Ann Marie Diett February 22, 2017 Good service and fast C.A. February 20, 2017 selection, inexpensive cutting service. A.P. January 12, 2017 you are there when we need steel. good stock of materials. S.L. July 6, 2022 Knowledgeable staff. Variety of material. Ablilty to look at the material before purchasing. K.K. January 5, 2017 Great services and good quality products K.B.E. February 9, 2022 great A.P. November 9, 2016 You have stock. A.P. October 24, 2016 AVAILABILITY OF NOT COMMON STEEL AND ALLOY STOCKS S. October 21, 2016 now understanding the fact that we use this as a quick grab for shorter length material pricing could always be better / products that we use are always in stock, the staff is friendly and attentive to our needs , the location is very handy for us We will continue to purchase from the Nanaimo Metal Super Market. Leonard Morris Fountain Tire Nanaimo F.D. September 22, 2016 Excellent customer service R. September 15, 2016 Always very helpful and friendly D.F. August 6, 2016 Helpful staff who are willing to help with any order. As a shop teacher I value the discounts and donation of small pieces. V.I.H.A. July 19, 2016 speedy replies and service B.T. July 13, 2016 Everthing Jarrod July 13, 2016 Almost always has materials I’m looking for John June 9, 2016 Good people Ian Barnes June 9, 2016 When I am looking for a particular material, I will phone Metal Supermarket first as it is a sure thing that they have or can get the material quickly. May 11, 2016 Friendly R. May 5, 2016 Good amount of stock Good personal service Ian Pinfold April 12, 2016 Fast proffesional service, friendly staff make you feel welcome. K.K. April 6, 2016 Great products and superior service. J.M. April 6, 2016 Prompt, effiecient and friendly. Goods were readily available and set out for pick-up when we arrived. P.U. April 6, 2016 Price, availability, service, knowledge and smaller orders John March 5, 2016 Always a pleasure to deal with Adam and the staff in Nanaimo. Will go the extra mile(dating myself) and get what is requested.Thanks guys. S.B.L. February 15, 2016 Friendly, helpful staff Neil February 8, 2016 Friendly, knowable and effective staff. Great people to deal with. D.E. January 12, 2016 I can buy just the size I want Ron December 6, 2015 Friendly service and help full with ordering ! Grant Marshall 250-802-5228 December 6, 2015 Great non-ferrous selection of stock R.S. December 6, 2015 Friendly and knowledge staff that’s always willing to help or give advice J. December 5, 2015 you have it P.U. August 5, 2015 convenience M. May 11, 2015 fast and friendly service, we also like to be able to shop locally whenever possible Ron May 11, 2015 You have it all V. April 16, 2015 Friendly knowledgeable staff and quick service. No problem to use my name re below, but would want to know in advance re using our company name and what you would say before approving use of our company name. I have passed on your name to numerous people. Have you considered joining the Construction Association? Scott Leaf April 14, 2015 Quick, friendly and courteous. R. April 13, 2015 selection, ability to get small pieces , friendly helpful staff B. April 13, 2015 excellent service,and cheerful staff that go out of their way to help my metal requirements are in stock or available quickly J. April 8, 2015 service is very friendly and efficient R.S. March 4, 2015 Always helpful and friendly service. It’s great to be able to buy even just a small piece of metal for that smaller project. Pat / Luke March 4, 2015 ability to purchase metal cut and ready for production Brett Hughs February 12, 2015 Personal attention to my needs. If they don’t have it they find it Bill Mcleod January 9, 2015 Lots of variety John Stamatiou December 9, 2014 the service is fantastic ! the staff are so helpful and speedy fast on my orders ! I will always bring my business to metal supermarkets ! great people . L.F. December 3, 2014 Very helpful,good inventory, relaxed atmosphere. Alex Goldenberg November 20, 2014 It’s a pleasure doing business with these guys. Very professional and friendly people. There is no difference between “small” and “large” orders for them. I like that they paying attention to any thing you’re coming for … Well done ! I.P. November 11, 2014 Prompt and friendly service Darren Coughtry October 9, 2014 Always professional always prompt and have the materials I need I provide top quality marine installations and the stainless railings and tops I build have never had issues. Top notch Darren at sea tops mobile marine. D. October 3, 2014 quality products knowledgeable staff J. October 3, 2014 The volume of different dimentions and metals. D. October 3, 2014 Price is high K.K. October 2, 2014 Superior quality of products J.D. September 11, 2014 The convenience of being able to purchase the required amount of material for the job and the great customer service. R.A. August 22, 2014 Very personable,quick processing,quality products….thanks Rick June 4, 2014 variety , small quantities Paul Uren June 4, 2014 Great friendly customer service. J.B. June 4, 2014 We were quite satisfied with everything when we dealt with you. G. June 4, 2014 Fast, efficient and most helpful R.S. June 3, 2014 Your staff are always accomodating and most often the products we need are readily available. It’s a pleasure doing business with the Nanaimo store. H. May 5, 2014 The guys are very knowledgeable & friendly! W. April 2, 2014 selection Paul Skalenda April 2, 2014 Good inventory, great and knowledgeable service and friendly bunch of guys work there. John March 13, 2014 You have it !! R. March 13, 2014 Great advice for all the jobs that I do. Don’t know what I Would do without Adam and the Boys!! F.S. February 4, 2014 great selection I don’t have to wait for anything I.P. February 3, 2014 Prompt and courteous service, good variety of in stock materials. K.K. February 3, 2014 good service but a bit slow on credit request R.S. February 3, 2014 quick service lots of inventory W.S. January 9, 2014 wide variety, great service, decent prices Peter Dreise January 3, 2014 You guys have always the stuff I need in stock. R.A. January 2, 2014 Personable Staff, Quick processing of material,Good knowledge of products thanks T.L. January 2, 2014 great product; great service J.C. December 10, 2013 Fast service, large available stock Graham Deller December 4, 2013 The staff are friendly and give you their best advice for the task you have, if you no nothing about metals (like myself). One of the best things is if you just want a foot you only have to buy a foot, not a complete stick. keep up the good work G. December 3, 2013 Friendly service, good communication by following up with questions to make sure my order was done correctly. Gerald December 3, 2013 Fast and very effective. Good People to do business with. D. August 20, 2013 convenience, product availability. C.J. August 20, 2013 Service has been quick and friendly with a not to bad of price. B. July 29, 2013 The guys are always good to deal with, pleasant and efficient. The welder calls ahead, so when I arrive with a carload of boys, I can get the necessary metal quickly. M.V. July 16, 2013 Good selection of metal . Mike /Frank July 8, 2013 I can buy any size and am not forced into buying a full length John July 6, 2013 They are very knowledgable , fast friendly service everytime . always have what I am looking for and very easy people to deal with . L.B. July 5, 2013 convenience as well as a vast variety of materials Paul Skalenda July 5, 2013 Cheerful knowledgeable staff and large inventory. A.M. July 3, 2013 reasonable prices and plenty of inventory in stock. friendly staff R.S. July 2, 2013 The service is friendly and quick. Most items are readily available and if not available at the time of our order, then they are in a very short time frame. F.T. June 29, 2013 Nice clean product with no scratches , and the services is great , always helpfull ans fast . John June 29, 2013 You have anything I need. R. June 29, 2013 inventory ,availability of small quantity purchases , not always the prices ! T.J.M. June 28, 2013 fast and helpful Brett Hughs June 28, 2013 cut to size. Go out of their way to get what you need at the price you want to pay Hugh June 28, 2013 Quality Products, great service, very effecient, great guys!! Darren Coughtry June 28, 2013 Always helpful and friendly staff if they don’t have what I need they make every effort to get it. Have and will always refer customers and friends to use their business June 28, 2013 Friendly, reliable and prompt service. Accurate pricing. Melanie Moore June 28, 2013 You always have a large selection of products and friendly, knowledgeabe staff. Great service! Load more