Cambridge

Any metal, cut & ready fast! No minimum order size. No hassles. No broken promises.

Call Cambridge now at :

519-621-0051

275 Sheldon Dr., Unit 7 & 8

Cambridge, ON, N1T 1A3

Get Directions

Fax: 519-621-5844

hours

Mon - Fri: 8:00 am - 5:00 pm

Cambridge

Any metal, cut & ready fast! No minimum order size. No hassles. No broken promises.

Always cut to your exact dimensions, so you never have to order more than you need.

Our Product Is Metal. Our Passion Is Service.

At Metal Supermarkets Cambridge, we guarantee the highest quality products and services with every order. Taking exceptional care with every request is not only our policy, it’s our promise.

As the world’s largest supplier of small-quantity metals, we have over 8,000 products, shapes and grades in stock, and provide value-added services such as same-day pickup or local delivery. Turn to us for all of your metal needs – our metal experts are ready to take your order.

We carry all metal types: hot-rolled steel, cold-rolled steel, aluminum, stainless steel, alloy steel, brass, bronze, copper, galvanized steel, tool steel and more.

We carry all metal shapes: bar, tube, sheet, plate, structural, rare/exotic metals and more.

We service the greater Guelph and Cambridge areas.

Cash, debit and credit cards accepted. Commercial customers may request credit terms.

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  • Metal Supermarkets Cambridge – Any Metal, Any Size, Ready Fast!
    Metal Supermarkets Cambridge is your one-stop shop for everything metal; there is no need to drive around town trying to get the specific piece you need. Tell us what you're looking for and we'll handle the rest. Metal Supermarkets Cambridge offers the following services:
    Additional Services

    Give us a call to find out how we can help with your next project. Nobody cuts it like we do!

    Metal Supermarkets Cambridge is owned and operated by 2257076 Ontario Inc. 2257076 Ontario Inc. is an independent franchised operator of the Metal Supermarkets store located at 275 Sheldon Drive, Unit 7 & 8, Cambridge, ON, N1T 1A3.

    Customer Service Representative

    Have you always had a natural way with people? Are you good with your hands? Do you think “yes” before “no?” Are you solutions driven and take pride in customer service? These traits could make you the perfect fit for a job with variety and great compensation as part of a rapidly expanding organization.

    Metal Supermarkets is the world’s largest supplier of small-quantity metals with stores across the U.S., Canada, and the U.K. We sell a variety of metal products and cutting services to businesses and consumers. Our customers love us because of our outstanding customer service. We’re fast, friendly, convenient, knowledgeable, and we’re passionate about service.

    WHY JOIN THE METAL SUPERMARKETS TEAM?
    We offer competitive wages, opportunities for wage increases, standard work hours – no shift work here, monthly team bonuses, comprehensive training, health care benefits, and annual salary reviews. We’ve built a strong team culture. Turnover is low because our staff love the camaraderie, the environment and the work.

    Learn more about Metal Supermarkets

    POSITION: CUSTOMER SERVICE REPRESENTATIVE

    OBJECTIVE:
    Your primary responsibility will be to address the service needs of Metal Supermarkets’ customers. You’ll spend the day on your feet, moving between our customer service counter, the office, and the shop floor. Orders and inquiries are received via phone, email and walk-ins. You’ll consult with trade professionals and do-it-your-selfers, assisting in their material needs and working to find solutions.

    Your people skills will make customers feel welcome, validated and well-served. When a customer leaves, they leave with their orders, confident and satisfied knowing their experience with Metal Supermarkets was a positive one. It will take strong multi-tasking skills and attention to detail as you juggle several demands at once. We’ll train you in operating our machines and working with different metals. If you’re customer focused, passionate about service and customer satisfaction, have a positive attitude, solutions driven and motivated to learn, we can teach you the rest.

    WHAT ARE WE LOOKING FOR? THE RIGHT FIT!
    • POSITIVE INTERACTIVE / PEOPLE SKILLS – People friendly. You love to help and work with the public
    • CUSTOMER ORIENTED – Patient; empathic; providing excellent service and solutions to our customers
    • THINKS “YES” BEFORE “NO” – Positive attitude and solutions driven
    • MOTIVATION & ENTHUSIASM – Love to work in a fast-paced environment
    • ATTENTION TO DETAIL – Meticulous. You understand details make a difference
    • ORGANIZATIONAL SKILLS – With multiple projects on the go, you are able to stay organized to serve customers quickly and efficiently
    • TIME MANAGEMENT SKILLS – Multiple customer and order timelines. You know how to keep on schedule
    • PROBLEM SOLVING ABILITIES – Confidence with troubleshooting, investigating and providing solutions
    • ADAPTABILITY – Flexibility to respond to a variety of situations and requests
    KEY RESPONSIBILITIES INCLUDE:
    • Provide consistent, superior customer service, ensuring all customer needs and requests are identified and addressed, maintaining a high level of customer satisfaction at all times
    • Acknowledge and respond in a timely fashion to all order requests, submitted quotes and delivery follow-up
    • Build sustainable relationships and trust with customers through open and interactive communication
    • Recognize opportunities to generate sales leads and new customer development
    • Support the achievement of sales/budget targets, which includes maintaining stock control and gross margins while managing cost budgets
    • Entering and updating customer information into our Point of Sale software, as needed
    • Accepting cash and taking credit/debit card payments
    QUALIFICATIONS:
    • Minimum one year of proven customer service experience
    • Computer skills such as MS office, etc. a definite asset
    • Clear communication and effective listening skills
    • Exceptional telephone skills and etiquette
    • Fluent in written and spoken English
    • Strong math skills; mathematically inclined
    WORKING @ METAL SUPERMARKETS:
    POSITION: Permanent Full Time
    HOURS: Regular business hours Monday to Friday

    LOCATION:
    Metal Supermarkets Cambridge
    275 Sheldon Dr., Unit 7 & 8,
    Cambridge, ON
    N1T 1A3

    Apply Online

    Call Cambridge now at :

    519-621-0051

    275 Sheldon Dr., Unit 7 & 8

    Cambridge, ON, N1T 1A3

    Get Directions

    Fax: 519-621-5844

    hours

    Mon - Fri: 8:00 am - 5:00 pm

    Get a Quote Fast

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